We are looking for a motivated and detail-oriented Customer Support Specialist to join our team in Blaine, Minnesota. This is a long-term contract position that requires a proactive individual to manage customer inquiries, oversee installation pipelines, and maintain scheduling efficiency. The ideal candidate will excel at multitasking, problem-solving, and delivering exceptional customer service while working independently in a high-paced environment. Responsibilities: • Schedule and coordinate installation appointments, ensuring jobs are organized efficiently and completed on time. • Review pending installations, verify product arrivals, and confirm labor requirements are in place. • Monitor and manage the installation pipeline daily, ensuring updates and job closures are handled promptly. • Prepare and organize all necessary paperwork for installation crews to ensure seamless project execution. • Assign installation crews to projects based on their relevant skills and availability. • Track and manage inventory, providing accurate estimated arrival times to customers and stakeholders. • Address and resolve customer concerns to maintain high levels of satisfaction. • Process payments and funding for completed jobs, adhering to company standards and protocols. • Utilize CRM and ERP systems, including Microsoft Dynamics, to manage data entry and maintain accurate records. • Perform additional administrative tasks as assigned to support operational efficiency.

• Proven experience with CRM and ERP systems, such as Microsoft Dynamics. • Strong background in customer service and administrative support, with at least 2 years of relevant experience. • Ability to work independently and effectively manage high volumes of tasks and inquiries. • Strong organizational skills and attention to detail to ensure accurate scheduling and data management. • Excellent communication skills, both written and verbal, for interacting with customers and team members. • Familiarity with industry-specific software and tools is highly preferred. • Proficiency in data processing, email correspondence, and compliance-related tasks. • Experience in managing installation pipelines or similar operational workflows is a plus.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Blaine, MN
onsite
Temporary
25.00 - 29.00 USD / Hourly
We are looking for a motivated and detail-oriented Customer Support Specialist to join our team in Blaine, Minnesota. This is a long-term contract position that requires a proactive individual to manage customer inquiries, oversee installation pipelines, and maintain scheduling efficiency. The ideal candidate will excel at multitasking, problem-solving, and delivering exceptional customer service while working independently in a high-paced environment. Responsibilities: • Schedule and coordinate installation appointments, ensuring jobs are organized efficiently and completed on time. • Review pending installations, verify product arrivals, and confirm labor requirements are in place. • Monitor and manage the installation pipeline daily, ensuring updates and job closures are handled promptly. • Prepare and organize all necessary paperwork for installation crews to ensure seamless project execution. • Assign installation crews to projects based on their relevant skills and availability. • Track and manage inventory, providing accurate estimated arrival times to customers and stakeholders. • Address and resolve customer concerns to maintain high levels of satisfaction. • Process payments and funding for completed jobs, adhering to company standards and protocols. • Utilize CRM and ERP systems, including Microsoft Dynamics, to manage data entry and maintain accurate records. • Perform additional administrative tasks as assigned to support operational efficiency.
2025-11-17T20:53:46Z