Robert Half is seeking a motivated and professional Customer Service Representative to support our client's commitment to improving customer satisfaction and operational efficiency. As a key member of the team, you will provide exceptional service, resolve customer inquiries, and ensure a seamless customer journey. Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, or chat with professionalism and empathy.</li><li>Provide accurate information about products, services, policies, and procedures.</li><li>Troubleshoot customer issues and escalate complex matters to appropriate departments.</li><li>Maintain detailed customer records and document interactions in the system.</li><li>Collaborate with team members and other departments to resolve issues promptly.</li><li>Stay updated on company policies, product updates, and industry trends to deliver high-quality support.</li></ul>

Qualifications:<ul><li>Experience: 1-3 years in a customer service or similar role preferred.</li><li>Skills: Strong communication skills, both verbal and written. Ability to multitask, stay organized, and work efficiently in a fast-paced environment.</li><li>Technological Competence: Proficiency with CRM platforms, customer support tools, and basic office software (e.g., Microsoft Office or Google Workspace).</li><li>Education: High school diploma or equivalent required; some college coursework in business or communications is a plus.</li><li>Additional Traits: Dependable, adaptable, and solutions-oriented.</li></ul>Apply today!

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Allentown, PA
onsite
Contract / Temporary to Hire
19.00 - 21.00 USD / Hourly
Robert Half is seeking a motivated and professional Customer Service Representative to support our client's commitment to improving customer satisfaction and operational efficiency. As a key member of the team, you will provide exceptional service, resolve customer inquiries, and ensure a seamless customer journey. Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, or chat with professionalism and empathy.</li><li>Provide accurate information about products, services, policies, and procedures.</li><li>Troubleshoot customer issues and escalate complex matters to appropriate departments.</li><li>Maintain detailed customer records and document interactions in the system.</li><li>Collaborate with team members and other departments to resolve issues promptly.</li><li>Stay updated on company policies, product updates, and industry trends to deliver high-quality support.</li></ul>
2025-08-28T18:34:00Z