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18 results for Records Specialist in Youngstown, OH

AIA Billing Specialist
  • Youngstown, OH
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a skilled AIA Billing Specialist to join our team in Youngstown, Ohio. This long-term contract position offers an exciting opportunity to contribute to our billing operations and accounts receivable processes. The ideal candidate will have a strong background in AIA billing and be proficient in Foundations software, ensuring the accuracy and efficiency of financial transactions.<br><br>Responsibilities:<br>• Prepare and submit detailed and accurate AIA progress billings in compliance with established procedures.<br>• Utilize Foundations software to manage billing processes and oversee accounts receivable operations.<br>• Track payments and address any discrepancies to ensure timely resolutions.<br>• Maintain organized and thorough billing records to support audits and regulatory compliance.<br>• Handle administrative tasks associated with invoicing and financial documentation.<br>• Collaborate with internal teams and external clients to resolve billing inquiries and provide exceptional service.<br>• Identify opportunities for process improvements within the billing and accounts receivable functions.<br>• Support the financial team by ensuring all invoices align with project timelines and requirements.
  • 2025-10-01T13:53:57Z
Accounting Clerk
  • Middlefield, OH
  • onsite
  • Contract / Temporary to Hire
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a detail-oriented Accounting Clerk to join our team in Middlefield, Ohio. This is a fully onsite position that offers an excellent opportunity to grow within the organization. The ideal candidate will have experience in managing financial transactions, vendor invoices, and inventory records while maintaining accuracy and efficiency.<br><br>Responsibilities:<br>• Process and organize financial transactions, ensuring accuracy and compliance with company policies.<br>• Match vendor invoices with purchase orders to verify payment details.<br>• Manage customer credit card charges and ensure proper allocation.<br>• Enter vendor invoices into accounting software and prepare accounts payable documentation.<br>• Support the Purchasing VP by assisting with administrative and accounting tasks.<br>• Assist the Controller by posting inventory and sales batches.<br>• File and maintain records of paid vendor invoices for future reference.<br>• Prepare bank deposit slips and record customer cash receipts in the accounting system.<br>• Collaborate with team members to ensure timely and accurate financial reporting.
  • 2025-10-03T13:34:14Z
Accounts Payable Clerk
  • Pittsburgh, PA
  • onsite
  • Temporary
  • 17.00 - 22.00 USD / Hourly
  • <p>We are seeking a detail-oriented and reliable Accounts Payable Specialist to join our team. This role is responsible for ensuring accurate financial transactions, timely payments, and maintaining organized records. The ideal candidate will be proactive, highly organized, and able to work efficiently in a deadline-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process payments for expenses and inventory, cross-referencing invoices with purchase orders for accuracy.</li><li>Print checks at least five times per month, ensuring compliance with financial controls and deadlines.</li><li>Reconcile purchase orders to invoices, promptly identifying and resolving discrepancies.</li><li>Communicate proactively with branch locations to resolve issues and discrepancies.</li><li>Reconcile vendor statements, consistently verifying and balancing accounts.</li><li>Scan and print invoices daily to ensure timely and accurate digitization of financial records.</li><li>Organize and file hard copies of invoices, maintaining an orderly and accessible records system.</li><li>Meet monthly deadlines for payment postings at the close of each period.</li></ul><p><strong>Qualifications:</strong></p><ul><li>2+ years of experience in accounts payable or a related finance role.</li><li>Strong attention to detail with excellent organizational skills.</li><li>Proficiency in Microsoft Office Suite (Excel, Word) and accounting software.</li><li>Ability to manage multiple tasks and meet strict deadlines.</li><li>Strong communication skills and a proactive approach to problem-solving.</li></ul><p><br></p><p><br></p>
  • 2025-10-02T12:24:07Z
Accounts Payable Specialist
  • Willoughby, OH
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a detail-oriented Accounts Payable Specialist to join our team on a contract basis in Willoughby, Ohio. In this role, you will play a key part in managing vendor invoices, ensuring accurate coding, and maintaining smooth payment processes. This is a great opportunity for someone with strong problem-solving skills and a solid understanding of general ledger coding.<br><br>Responsibilities:<br>• Process vendor invoices, including matching, batching, and ensuring proper coding.<br>• Reconcile and manage credit card statements to maintain accurate financial records.<br>• Post payments manually into the accounting system and ensure data accuracy.<br>• Utilize problem-solving and critical thinking skills to resolve discrepancies effectively.<br>• Create templates for general ledger postings to maintain consistency and accuracy.<br>• Work with Automated Clearing House (ACH) transactions and perform check runs as needed.<br>• Maintain a deep understanding of general ledger codes to support accurate financial reporting.<br>• Operate within Infor and Orbital systems to process transactions efficiently.
  • 2025-09-24T15:09:04Z
Accounts Payable Specialist
  • Massillon, OH
  • onsite
  • Temporary
  • 25.00 - 35.00 USD / Hourly
  • <p>We are seeking a skilled <strong>Accounts Payable Specialist</strong> to join our team in Massillon, Ohio. This long-term contract role offers the opportunity to manage vital accounts payable operations with a focus on accuracy, efficiency, and process optimization. As a key contributor to the finance team, you will handle invoice processing, reconciliation, and payment management while leveraging modern tools and driving process improvements.</p><p><br></p><p>In this role, you will process and code invoices in compliance with company policies and ensure proper management of freight bill clearing and associated disbursements. You'll collaborate closely with cross-functional teams, reconciling vendor accounts and resolving discrepancies to maintain precise financial records. Additionally, responsibilities include executing ACH payments, overseeing check runs, and effectively utilizing Dynamics 365 Finance & Operations to enhance workflow efficiency.</p><p><br></p><p>You'll also have the opportunity to support advanced initiatives such as machine learning applications for invoice capture and assist with system upgrades or transitions to ensure seamless operations. Maintaining organized documentation and compliance with financial regulations will be an integral part of your role, as will providing reporting and support for accounts payable activities.</p><p><br></p><p>This position is ideal for candidates with a passion for efficiency, a deep understanding of accounts payable processes, and an eagerness to contribute to continuous improvement initiatives within a dynamic environment.</p><p><br></p>
  • 2025-09-05T14:24:22Z
Title Clerk
  • Moon Twp, PA
  • onsite
  • Contract / Temporary to Hire
  • 18.05 - 20.90 USD / Hourly
  • <p>We are looking for a detail-oriented Title Clerk to join our team in Moon Township, Pennsylvania. This is a Contract-to-long-term position offering an excellent opportunity to grow within a supportive and focused environment. The ideal candidate will bring strong computer skills and experience with title processing.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage title documentation, ensuring accuracy and compliance with state regulations.</p><p>• Conduct title searches and clear titles as needed for vehicle transactions.</p><p>• Collaborate closely with sales and other departments to facilitate seamless title transfers.</p><p>• Prepare and submit preliminary title reports in a timely manner.</p><p>• Utilize dealer management software to maintain and update title records.</p><p>• Scan and organize documents for digital recordkeeping and easy access.</p><p>• Address and resolve title-related issues efficiently to meet customer and dealership needs.</p><p>• Ensure all paperwork adheres to legal and organizational standards.</p><p>• Maintain up-to-date knowledge of title processing requirements and regulations across multiple states.</p><p>• Provide exceptional support to the team and customers regarding title inquiries.</p>
  • 2025-10-06T19:54:01Z
Accounts Receivable Specialist
  • Youngstown, OH
  • onsite
  • Temporary
  • 21.85 - 25.30 USD / Hourly
  • We are looking for a skilled Accounts Receivable Specialist to join our team in Youngstown, Ohio. In this long-term contract position, you will manage various aspects of accounts receivable operations, including credit reviews, invoicing, collections, and customer account maintenance. This role is ideal for someone with a strong attention to detail and a solid background in commercial billing, cash applications, and collections.<br><br>Responsibilities:<br>• Review and evaluate new customer applications, establish credit limits, and collaborate with credit insurance providers.<br>• Maintain updated records of customer credit terms, limits, and holds to ensure account compliance.<br>• Monitor customer accounts for payment activity, credit availability, and overall financial health.<br>• Ensure timely collection of receivables within agreed payment terms and address overdue accounts.<br>• Issue lien waivers, reconcile payments with projects, and coordinate with legal teams to maintain lien rights.<br>• Respond promptly to customer inquiries regarding billing discrepancies and payment-related concerns.<br>• Process daily invoices for shipments and manage customer pay portals efficiently.<br>• Post daily cash transactions and prepare detailed reports on outstanding accounts receivable.<br>• Handle customer chargebacks, bad debt management, and resolve invoicing issues.<br>• Calculate sales commissions for both internal and external representatives and assist with tax filings.
  • 2025-09-15T16:14:19Z
Accounts Payable Clerk
  • Mentor, OH
  • onsite
  • Permanent
  • 52000.00 - 56000.00 USD / Yearly
  • <p><strong>Job Description</strong></p><p><strong>Position:</strong> Accounts Payable Clerk</p><p><strong>Location:</strong> Mentor, Ohio</p><p><strong>Employment Type:</strong> Direct Hire</p><p><strong>Schedule:</strong> Monday – Friday, 8:00 AM – 5:00 PM</p><p><br></p><p><br></p><p><strong>Overview:</strong></p><p>We are seeking a detail-oriented and experienced <strong>Accounts Payable Clerk</strong> to join a thriving manufacturing company located in Mentor, Ohio. This role involves performing full-cycle accounts payable processes, including managing high-volume invoice processing and ensuring accurate 3-way matching between purchase orders, invoices, and receiving documents. The ideal candidate will have strong experience in manufacturing and demonstrate exceptional organizational and analytical skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Full-Cycle Accounts Payable:</strong> Execute end-to-end accounts payable duties, including invoice processing, coding, and payment.</li><li><strong>3-Way Match:</strong> Perform accurate matching of invoices, purchase orders, and receiving documents to ensure the integrity of financial records.</li><li><strong>Vendor Relationships:</strong> Communicate with vendors to resolve discrepancies and ensure timely payments.</li><li><strong>Data Management:</strong> Maintain accurate records of invoices, check runs, and other financial documents.</li><li><strong>Reconciliations:</strong> Perform account reconciliations and assist with month-end closing activities as necessary.</li><li><strong>Compliance:</strong> Ensure adherence to company policies, procedures, and regulatory requirements.</li><li><strong>Process Improvement:</strong> Identify opportunities to streamline processes and enhance efficiency within the AP function.</li></ul><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Competitive salary and comprehensive benefits package.</li><li>Opportunity to work with a growing and stable company in the manufacturing industry.</li><li>Collaborative and supportive work environment.</li><li>Room for growth and professional development.</li></ul><p>If you are a detail-oriented <strong>Accounts Payable Clerk</strong> with manufacturing experience and a passion for improving processes, this role is an excellent opportunity to advance your career!</p><p><strong>To Apply:</strong> Please submit your resume and cover letter detailing your relevant experience in accounts payable and manufacturing.</p>
  • 2025-09-10T17:09:05Z
Office Manager
  • Canton, OH
  • onsite
  • Contract / Temporary to Hire
  • 20.90 - 24.20 USD / Hourly
  • <p>We are seeking a highly organized and detail-oriented Office Manager to join our team within a growing nonprofit healthcare organization. This contract-to-permanent role offers an excellent opportunity for career development while contributing to meaningful community work. The Office Manager will play a key role in ensuring the clinic's operational and administrative success, supporting both patient care and leadership decision-making.</p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Clinic Operations</strong>: Oversee daily clinic operations, including patient scheduling and administrative tasks, ensuring efficiency and smooth workflow.</li><li><strong>Billing and Financial Management</strong>: Manage billing processes, maintain accurate financial records, and post payments to support organizational transparency.</li><li><strong>Office Supply Management</strong>: Track and manage office inventory while adhering to established budgetary guidelines.</li><li><strong>Regulatory Compliance</strong>: Ensure compliance with state and national healthcare regulations.</li><li><strong>Reporting</strong>: Prepare data and reports on patient outcomes and other metrics to assist leadership in strategic planning.</li><li><strong>Patient Communications</strong>: Handle proactive follow-up communications with patients regarding care and upcoming appointments.</li><li><strong>Bookkeeping</strong>: Assist in light bookkeeping tasks to support operational efficiency.</li><li><strong>Collaboration with Leadership</strong>: Partner closely with the Director to align office functions with broader organizational goals.</li></ul><p><strong>Must-Have Skills</strong>:</p><ul><li>Proven experience in office management or a similar administrative role within a healthcare or nonprofit setting.</li><li>Strong understanding of clinic operations and patient management workflows.</li><li>Familiarity with financial processes, including billing and payment posting.</li><li>Knowledge of healthcare compliance regulations.</li><li>Proficiency in Microsoft Office Suite and clinic management software.</li><li>Excellent organizational skills and attention to detail.</li><li>Exceptional communication skills for both internal teams and patient interactions.</li></ul>
  • 2025-09-25T15:44:38Z
Accounting Clerk
  • Stow, OH
  • onsite
  • Permanent
  • 45000.00 - 46000.00 USD / Yearly
  • <p>We are looking for an organized and detail-oriented Shipping and Receiving Clerk to join our team in Stow, Ohio. This would be a direct hire position with standard business hours. In this role, you will support shipping and receiving operations, ensuring compliance with company standards and international requirements. The ideal candidate will possess strong communication skills, mechanical aptitude, and the ability to manage tasks independently.</p><p><br></p><p>Responsibilities:</p><p>• Assist with shipping and receiving processes, including verifying shipments against purchase orders and maintaining accurate records.</p><p>• Perform material handling tasks such as packing, crating, shipping, and receiving using equipment like lift trucks, tow motors, and cranes.</p><p>• Ensure compliance with international shipping regulations and customs requirements.</p><p>• Compare parts to detailed drawings to ensure accuracy and quality during shipping processes.</p><p>• Maintain effective communication with employees at all levels, as well as suppliers and customers.</p><p>• Manage routine and non-routine projects independently, ensuring timely completion.</p><p>• Organize and maintain warehouse inventory while adhering to safety and housekeeping standards.</p><p>• Create and maintain a safe and orderly workspace in accordance with company policies.</p><p><br></p><p>They do offer a full benefits packaage with PTO and a stable company! If this is a position that you are interested in, please apply today!</p>
  • 2025-09-10T17:04:35Z
Customer Experience Specialist
  • Richfield, OH
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 26.00 USD / Hourly
  • <p><strong>Job Overview:</strong></p><p>We are seeking a Customer Experience Specialist to join our dynamic team in Richfield, Ohio, as part of a contract-to-permanent opportunity. In this role, you will play an integral part in fostering customer relationships, ensuring satisfaction, and supporting sales processes across multiple channels. This position offers a unique opportunity for collaboration with cross-functional teams while contributing to initiatives that drive customer success and retention.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with new and existing customers to drive satisfaction and loyalty.</li><li>Collaborate with Sales Account Managers to support efforts around client retention and satisfaction.</li><li>Assist sales teams in processing transactions, ensuring accuracy, and maintaining proper documentation.</li><li>Utilize CRM tools, such as Oracle and HubSpot, to manage and optimize customer accounts and sales strategies.</li><li>Provide insights and recommendations to management for the development of programs aimed at enhancing customer retention and acquisition.</li><li>Effectively communicate with customers to address sales inquiries, resolve configuration challenges, discuss payment details, and handle other support issues.</li><li>Partner with Accounts Receivable and sales leadership to manage dealership transfers, account adjustments, and cancellations.</li><li>Participate in sales meetings, training sessions, and product demonstrations, as required.</li><li>Work collaboratively with internal teams to ensure seamless communication and operational alignment.</li><li>Perform additional duties as assigned to support business objectives.</li></ul>
  • 2025-09-26T12:23:58Z
Accounting Clerk
  • Hudson, OH
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 26.00 USD / Hourly
  • <p>We are seeking a meticulous and resourceful <strong>Accounting Clerk</strong> to support our financial operations. This contract-to-permanent opportunity is ideal for individuals looking to grow their careers in the financial services sector. Based in Hudson, Ohio, and featuring a hybrid work arrangement, this role will be essential in ensuring the accuracy and efficiency of our accounting processes, particularly in accounts payable and reconciliations.</p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Accounts Payable Management:</strong> Process transactions, including check runs, to ensure timely and accurate payment.</li><li><strong>Reconciliations:</strong> Perform thorough account reconciliations to maintain financial accuracy and resolve discrepancies promptly.</li><li><strong>Month-End Preparations:</strong> Assist with month-end reporting tasks to support financial closing processes.</li><li><strong>Invoice Processing:</strong> Manage invoice entry and processing, ensuring compliant and up-to-date financial records.</li><li><strong>Accounting Software Utilization:</strong> Operate Sage 100 to execute financial operations and keep data organized.</li><li><strong>Report Generation:</strong> Prepare reports and spreadsheets using Microsoft Excel to analyze and present financial insights.</li><li><strong>General Ledger Support:</strong> Maintain the general ledger and ensure proper coding of all transactions.</li><li><strong>Process Improvement Collaboration:</strong> Work with team members to streamline workflows and improve overall accounting functions.</li></ul>
  • 2025-10-03T14:48:57Z
Accounts Payable Clerk
  • Moon Twp, PA
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a detail-oriented Accounts Payable Clerk to join our team in Moon Township, Pennsylvania. This long-term contract position offers an opportunity to contribute to a thriving wholesale distribution business by ensuring the accuracy and efficiency of financial operations. If you have strong analytical skills and proficiency with PC systems, we encourage you to apply.<br><br>Responsibilities:<br>• Verify and review invoices to ensure accuracy and compliance with company policies.<br>• Maintain and update accounts payable records using established templates and systems.<br>• Utilize 10-key skills to efficiently input and process financial data.<br>• Perform periodic audits of accounts payable transactions to identify discrepancies.<br>• Collaborate with internal departments to resolve invoice or payment issues.<br>• Ensure timely processing of payments to vendors.<br>• Generate reports and summaries related to accounts payable activities.<br>• Support system upgrades and replacements as needed.<br>• Adhere to company standards and procedures for financial operations.
  • 2025-10-01T18:08:44Z
Accounts Receivable Clerk
  • Gibsonia, PA
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • We are looking for an experienced Accounts Receivable Clerk to join our team in Gibsonia, Pennsylvania. This role involves managing financial transactions, ensuring timely billing and payments, and maintaining accurate records for healthcare facilities. The ideal candidate will bring expertise in insurance billing and reconciliation, along with strong organizational and analytical skills.<br><br>Responsibilities:<br>• Handle accounts receivable processes for long-term care, assisted living, and independent living facilities.<br>• Perform insurance billing and follow-ups for Skilled Nursing Part A & B claims.<br>• Verify insurance details for Skilled Nursing and Home Health services.<br>• Reconcile accounts and prepare journal entries to ensure financial accuracy.<br>• Generate and analyze accounts receivable aging reports.<br>• Post private pay cash payments and process refunds efficiently.<br>• Manage consolidated billing and prepare statements for healthcare organizations.<br>• Update yearly fee schedules for Medicare and Highmark Part B services.<br>• Process miscellaneous invoices such as ambulance charges and handle mail forwarding tasks.<br>• Enter facility charges related to resident accounts and ensure proper coding of diagnosis codes.
  • 2025-09-16T18:18:45Z
Sales Support
  • Streetsboro, OH
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p><strong>Job Description:</strong></p><p>We are seeking a detail-oriented and proactive <strong>Sales Support Specialist</strong> to join our team in Streetsboro, Ohio. In this long-term contract position, you will play a pivotal role in ensuring the smooth operation of our sales department. Your role will involve managing administrative tasks, maintaining accurate data records, and fostering clear communication between the sales team and other departments. This position is critical to sustaining efficiency and supporting the overall success of sales operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately enter and update data in internal systems and Excel spreadsheets to ensure data integrity and accessibility.</li><li>Provide essential administrative support to the sales team as they manage client accounts and pursue new business opportunities.</li><li>Assist with order entry tasks to guarantee timely processing, tracking, and fulfillment.</li><li>Collaborate with the sales team to prepare necessary documentation for client meetings, proposals, and other interactions.</li><li>Monitor and update sales records, ensuring accuracy and compliance with internal policies.</li><li>Serve as a liaison between the sales department and other internal teams, facilitating efficient communication and workflow.</li><li>Generate reports and summaries using sales data for internal evaluation and decision-making purposes.</li><li>Address client inquiries and deliver exceptional post-sales support to maintain high customer satisfaction.</li><li>Utilize tools such as SAP and other relevant software to streamline sales processes and enhance operational efficiency.</li></ul>
  • 2025-10-03T14:44:10Z
Training Coordinator
  • Youngstown, OH
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • <p>The Workforce Development Coordinator is responsible for designing, coordinating, and delivering comprehensive training programs that support the skill development, safety, and career progression of hourly employees across multiple manufacturing sites. This role ensures alignment with the company’s Skill-Based Development (SBD) framework and operational goals, while maintaining compliance with internal and external standards.</p><p>Partners with HR, Operations leadership, and Training & Development Business Partner, and subject matter experts to align training initiatives with business goals and ensure consistent delivery of SBD across all sites.</p><p>Identifies, develops, and implements program changes using adult learning principles and instructional design best practices that ensure consistent execution across all locations.</p><p>Analyzes training data, forecasts need, and reports metrics using tools such as Excel, LMS, and Power BI.</p><p>Responsible for scheduling and managing training sessions, coordinating with onsite trainers, and conducting virtual or in person training classes to support learning in production environments.</p><p>Evaluates training effectiveness through feedback and performance metrics, recommending appropriate solutions to close skill gaps</p><p>Collaborates with front line leadership to track, engage, and encourage employee progress through the SBD Program</p><p>Manages learning management system (LMS) activities including curriculum creation, assignment of learning objects, navigation support, and ensuring accurate recording of training records for compliance audits.</p><p>Establishes and nurtures relationships with external stakeholders to identify innovative training methodologies and ensure training programs reflect emerging workforce development trends.</p><p>Assist in cross-functional projects and provide support across departments as needed.</p><p>Supervise Workforce Specialists when applicable.</p><p>Performs other duties as assigned.</p><p>Ability to apply logical analysis and reasoning skills to develop optimal scheduling plans for training classes to include forecasting training needs</p><p>Ability to communicate effectively, orally, and in writing and behaviorally with all levels of the organization</p><p>Ability to coordinate and facilitate training</p><p>Ability to understand the basic objectives of each job and training session</p><p>Leadership & Influence – Inspires and guides teams, trainers, and stakeholders toward shared objectives.</p><p>Data-Driven Decision Making – Uses metrics and analytics to assess training effectiveness and identify gaps.</p><p>Stakeholder Engagement – Builds strong relationships with internal departments, external partners, and leadership.</p><p>Communication Excellence – Communicates complex ideas clearly across all levels of the organization.</p><p>Innovation & Continuous Improvement – Proactively seeks new methods and technologies to enhance workforce capabilities.</p>
  • 2025-09-24T18:34:08Z
Medical Scheduler
  • Canton Twp Nt, OH
  • onsite
  • Contract / Temporary to Hire
  • 15.00 - 15.00 USD / Hourly
  • The Patient Access Coordinator plays a critical role in ensuring a seamless patient experience by handling front-office administrative duties and patient interactions. This position serves as the first point of contact for patients, visitors, and staff, ensuring a detail oriented and welcoming atmosphere at the clinic. The successful candidate will assist with patient registration, scheduling, and financial verification while maintaining strict compliance with HIPAA and other healthcare regulations. <br> Key Responsibilities: Front Desk Management: Greet all individuals (patients, visitors, and staff) who present at the front window and notify the appropriate personnel of any visitor arrivals. Patient Check-In: Complete patient check-ins, collect co-pays, and outstanding balances where applicable. Patient Registration: Verify and update patient information, including personal and financial details. Assign eligibility levels and register new patients as needed with accurate data entry. Consent Assistance: Assist patients with completing patient consent and other necessary forms, if required. Appointment Scheduling: Schedule medical, dental, and behavioral health (BH) patient appointments. Provide clinical summaries to medical and BH patients at the time of exit scheduling. Schedule Coordination: Work closely with the Patient Access Manager and providers to coordinate and maintain daily provider schedules. Patient Confirmation Calls: Make confirmation calls for upcoming appointments, reminding patients to bring necessary items such as co-pays and medication lists. Rescheduling Assistance: Check the bump list daily and reschedule appointments accordingly. HIPAA Compliance: Evaluate records requests for compliance with HIPAA laws and ensure information is released in accordance with applicable regulations. Phone Management: Answer incoming phone calls and relay messages or forward calls as needed. Patient Portal Enrollment: Educate, recruit, and enroll patients in the online portal system. Clerical Tasks: Sort and collate printed materials and notices for distribution purposes. Cross-Training: Cross-train to cover various front office responsibilities to ensure operational flexibility. Committee Participation: Participate in staff committees as assigned by leadership. Travel: Be willing to travel as necessary to meet operational needs across clinic locations. Meetings: Attend mandatory staff and agency meetings. Miscellaneous Duties: Perform additional assigned duties as needed to support operational success.
  • 2025-09-22T20:29:15Z
Customer Service Representative
  • North Canton Nt, OH
  • onsite
  • Contract / Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p><strong>Customer Service Representative</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are looking for a personable and detail-oriented <strong>Customer Service Representative</strong> to join our team. Acting as the face of our organization, you will serve as a primary point of contact for customers, ensuring their needs are met with professionalism and efficiency. This role requires strong problem-solving skills, digital fluency with customer support tools, and outstanding communication abilities. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional customer experiences.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Customer Interaction:</strong> Provide friendly, knowledgeable, and efficient assistance to customers—whether handling inquiries, resolving complaints, or managing account-related transactions. (Source: Robert Half Salary Guide)</li><li><strong>Problem Solving:</strong> Analyze customer issues and offer solutions or escalate cases to appropriate teams when necessary to ensure resolution.</li><li><strong>Digital Proficiency:</strong> Leverage CRM platforms and support automation tools to log interactions, generate reports, and optimize workflows. (Source: Robert Half Salary Guide)</li><li><strong>Service Excellence:</strong> Develop a rapport with customers to understand their unique needs and recommend appropriate products or services.</li><li><strong>Operational Efficiency:</strong> Assist in cross-functional process improvements to help enhance the overall customer experience and streamline internal tasks. (Source: Robert Half Salary Guide)</li></ol><p><strong>Qualifications and Skills:</strong></p><ul><li>Proven customer support or public-facing experience; experience in banking, retail, or related fields is a plus.</li><li>Strong computer literacy, including proficiency with CRM systems and automation tools.</li><li>Excellent verbal, written, and interpersonal skills.</li><li>Adaptive problem-solving and decision-making abilities in a dynamic environment.</li><li>Strong organizational skills and attention to detail to manage multiple requests effectively.</li><li>A professional and service-oriented demeanor at all times.</li></ul><p><strong>Additional Information:</strong></p><p>With growing emphasis on hybrid responsibilities, our customer service representatives not only manage traditional support duties but also contribute to ongoing innovations in customer service delivery. This position offers opportunities for career development in a supportive and evolving workplace environment.</p><p><br></p><p>Interested in joining a forward-thinking team? <strong>Apply today!</strong></p>
  • 2025-09-16T21:19:11Z