We are looking for a success-driven individual for our Inside Sales team in Lordstown, Ohio. In this role, you will focus on providing exceptional support to our existing customers while handling internal sales requests. This position is ideal for candidates who are eager to grow within a smaller, dynamic organization.<br><br>Responsibilities:<br>• Respond promptly to internal sales inquiries and customer requests, ensuring accurate and timely communication.<br>• Build and maintain strong relationships with existing clients, fostering trust and long-term collaboration.<br>• Provide detailed sales analysis and reporting to support strategic decision-making.<br>• Collaborate with other departments to ensure seamless customer service and delivery.<br>• Address customer concerns and resolve issues effectively to ensure satisfaction.<br>• Maintain organized records of sales activities, customer interactions, and other relevant data.<br>• Assist in implementing new sales processes or systems to enhance operational efficiency.<br>• Monitor and evaluate sales performance metrics to identify opportunities for improvement.<br>• Support the preparation of proposals, quotes, and other sales-related documentation.<br>• Stay informed about industry trends and company products to better serve customers.
We are looking for a dedicated Manufacturing Customer Support specialist to join our team in Struthers, Ohio. In this role, you will serve as the primary point of contact for customers, addressing inquiries, processing orders, and resolving issues efficiently. This is a long-term contract position within the metal fabrication industry, offering an opportunity to utilize strong communication skills and manufacturing knowledge to ensure exceptional customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding products and services.<br>• Process customer orders efficiently while ensuring accuracy and compliance with company policies.<br>• Address and resolve customer issues, complaints, or concerns with attention to detail.<br>• Coordinate with internal teams to meet customer needs and deadlines effectively.<br>• Maintain detailed records of customer interactions and order statuses using CRM software.<br>• Enforce company policies and the basic labor agreement consistently during customer interactions.<br>• Adapt to shifting priorities and ensure smooth communication between customers and internal departments.<br>• Provide proactive support and build strong relationships with customers to enhance satisfaction.<br>• Utilize technical knowledge of manufacturing processes, particularly within the aluminum extrusion industry, to assist customers.<br>• Monitor and follow up on order progress to ensure timely delivery and resolution of any issues.
<p>We are seeking an experienced Customer Service Representative for a contract-to-permanent opportunity within the manufacturing sector. This position offers the chance to work in a dynamic environment alongside collaborative colleagues focused on delivering outstanding customer experiences.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Accurately provide price and delivery quotations, enter customer orders, and manage schedule adjustments.</li><li>Monitor assigned customer accounts, including demand forecasting, order expediting, and ongoing account detail maintenance.</li><li>Work in partnership with sales, supply chain, and manufacturing teams to address delivery performance concerns and ensure seamless fulfillment.</li><li>Maintain a high level of product and account knowledge through regular training and hands-on management.</li><li>Communicate commercial terms and product details confidently with customers and sales teams.</li><li>Proactively manage orders, maintaining consistent communication to exceed customer expectations.</li><li>Apply business guidelines to effectively resolve customer situations and inquiries.</li><li>Use intermediate system and Excel skills to analyze account data, identify trends, and contribute to performance improvements.</li><li>Collaborate efficiently within a team-oriented environment to support operational objectives.</li></ul>
We are looking for a dedicated Purchase & Sales Specialist to join our team in North Canton, Ohio. In this Contract to permanent position, you will play a crucial role in managing purchasing and sales activities, ensuring efficiency in procurement processes and vendor relationships. This role offers an excellent opportunity to contribute to operational success while growing your career within an engaging and supportive environment.<br><br>Responsibilities:<br>• Collaborate with the Purchasing Director to source materials, supplies, and equipment that meet organizational needs.<br>• Request and analyze quotes from vendors, comparing pricing and evaluating supplier options.<br>• Prepare and execute purchase orders in compliance with company policies and procedures.<br>• Monitor order progress, including delivery schedules and addressing backorders to avoid disruptions.<br>• Maintain accurate vendor records and ensure proper documentation of purchasing activities.<br>• Coordinate with inventory and production teams to ensure stock levels remain sufficient to meet demand.<br>• Identify opportunities for cost savings and participate in supplier performance evaluations to improve procurement efficiency.
<p>We are looking for an experienced Accounting/Order Entry Clerk to join our team in Uniontown, Ohio. This contract-to-permanent position offers an excellent opportunity to contribute to a dynamic organization within the security industry. The ideal candidate will excel in processing financial documents, managing contracts, and maintaining accurate records while collaborating effectively with internal teams.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage activity recorded in the order entry mailbox, ensuring timely handling.</p><p>• Verify the accuracy and completeness of product orders before entering them into the system.</p><p>• Input various orders, including financial, commercial, and national accounts, into Microsoft Solomon.</p><p>• Create detailed budgets using Microsoft Excel based on data from Big Machines for revenue tracking.</p><p>• Review monitoring and service maintenance orders for accuracy and submit them to appropriate departments.</p><p>• Ensure all required sales documentation is collected and provided to Contract Administration.</p><p>• Log and track recurring monthly revenue services for sales compensation purposes.</p><p>• Support sales teams by addressing inquiries related to ordering document requirements.</p><p>• Maintain organized project files on Microsoft SharePoint and oversee change orders and cancellations.</p><p>• Assist with special projects and provide backup support to other positions as needed.</p>
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this long-term contract position, you will play a vital role in ensuring customer satisfaction by addressing inquiries, managing orders, and providing accurate pricing information. This opportunity is ideal for individuals who thrive in a fast-paced environment and are committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.<br>• Process and manage customer orders, ensuring accuracy and timely entry into the system.<br>• Provide detailed pricing information and generate price quotes based on customer requirements.<br>• Collaborate with internal teams to resolve issues and maintain smooth order processing.<br>• Maintain accurate records of customer interactions and transactions in the database.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Support sales efforts by offering product details and assistance with pricing inquiries.<br>• Identify opportunities for improving customer service processes and contribute to team efficiency.<br>• Uphold company standards by delivering high-quality service and maintaining professionalism.<br>• Assist with general administrative tasks as needed to support the customer service team.
<p>We are looking for a meticulous Cost Accountant to join our dynamic manufacturing team in Euclid, Ohio. In this role, you will oversee cost accounting functions, ensure accurate inventory valuation, and provide critical financial insights to support operational efficiency and profitability. This position offers a great opportunity to work on-site in a fast-paced environment with competitive compensation and benefits.</p><p><br></p><p>Responsibilities:</p><p>• Perform cost accounting for multiple product lines, ensuring accurate tracking of manufacturing expenses.</p><p>• Review and post labor hours, inventory usage, and external services to manage costs for individual manufacturing jobs.</p><p>• Ensure proper valuation of inventory and investigate discrepancies through cycle count procedures.</p><p>• Analyze inventory trends and margin variances, providing detailed reports on cost implications.</p><p>• Collaborate with manufacturing floor employees to resolve ad-hoc financial and operational requests.</p><p>• Conduct month-end close procedures promptly, including preparing journal entries and compiling post-close reports.</p><p>• Generate and distribute financial reports, including backlog analysis, sales margins, and bookings.</p><p>• Reconcile general ledger accounts and provide data-driven answers to accounting and financial inquiries.</p><p>• Develop and improve accounting processes through automation tools like Power BI.</p><p>• Support internal and external audits and assist in preparing quarterly management presentations and fiscal year plans</p>
We are looking for a dedicated Staff Accountant to join our team in Broadview Heights, Ohio. This role involves managing essential accounting tasks to ensure accurate financial reporting and compliance with company standards. The ideal candidate will have a strong attention to detail and a commitment to maintaining the integrity of financial data.<br><br>Responsibilities:<br>• Prepare and record journal entries to support accurate financial documentation.<br>• Conduct regular reconciliation of bank statements and general ledger accounts.<br>• Oversee month-end and year-end close activities, including adjustments and accruals.<br>• Maintain financial records and ensure compliance with established accounting practices.<br>• Develop and assist in preparing internal and external financial reports.<br>• Compile sales tax and organizational tax reports for review by the Controller.<br>• Provide support to Accounts Receivable and Accounts Payable functions.<br>• Collaborate with various departments to gather financial information and resolve discrepancies.<br>• Respond to inquiries and assist during audits by supplying necessary documentation.<br>• Analyze financial data to identify trends and suggest areas for improvement.
We are looking for a detail-oriented and approachable Receptionist to join our team in Youngstown, Ohio. This role is essential for ensuring exceptional customer service and efficient administrative support within our non-profit organization. As a long-term contract position, you will play a critical role in assisting customers, managing documentation, and maintaining confidentiality in all interactions.<br><br>Responsibilities:<br>• Welcome and assist walk-in and scheduled customers, delivering outstanding customer service.<br>• Conduct interviews with clients to gather household information and verify required documentation.<br>• Review, copy, and manage customer-provided documents to ensure accuracy and completeness.<br>• Support clients by printing missing or previously submitted documents as needed.<br>• Acquire and demonstrate comprehensive knowledge of available programs to effectively assist customers.<br>• Organize and maintain files, ensuring incomplete applications are handled promptly and securely stored at the end of each workday.<br>• Access and retrieve utility bills from online portals to support customer documentation.<br>• Uphold strict confidentiality regarding customer information and records.<br>• Attend training sessions to enhance program knowledge and stay updated on organizational processes.<br>• Follow instructions and directives provided by departmental supervisors and complete additional assigned duties.
<p>We are seeking a detail-oriented and skilled <strong>Accounts Payable Specialist</strong> to join our team in <strong>Richfield, Ohio</strong>. This <strong>Contract-to-Permanent position</strong> provides an excellent opportunity for professionals in financial operations to showcase their expertise in accounts payable processes and administrative tasks while actively supporting the broader business functions.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Accounts Payable Management:</strong></li><li>Process full-cycle accounts payable, including three-way matching and overseeing monthly check runs for 300–350 checks.</li><li><strong>Accounts Receivable Duties:</strong></li><li>Perform basic accounts receivable functions, ensuring accurate transaction recording and timely documentation.</li><li><strong>Excel Utilization:</strong></li><li>Leverage intermediate proficiency with Excel to create formulas and manage financial data effectively.</li><li><strong>Administrative Support:</strong></li><li>Assist business operations by managing office supply orders and mail pick-up duties. Mileage reimbursement is available for post-office visits.</li><li><strong>Advanced Financial Tasks:</strong></li><li>Process sales tax returns, prepare 1099 forms, journal entries, and other high-level accounting duties.</li><li><strong>Compliance and Financial Reporting:</strong></li><li>Collaborate with teams to ensure accuracy, compliance, and organization in financial records.</li><li><strong>Great Plains Expertise:</strong></li><li>Utilize knowledge of Great Plains accounting software to improve financial processes and systems.</li></ul>
<p>We are seeking a dedicated Customer Service Representative to join our team in Mount Hope, Ohio. In this contract-to-permanent opportunity, you will serve as the initial point of contact for customers, ensuring a seamless service experience by handling a broad range of inquiries and requests. This role offers a dynamic setting, requiring a balance of problem-solving, technical support, and responsive communication.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to incoming customer calls, addressing inquiries and resolving concerns.</li><li>Support homeowners with service requests and technical issues, particularly related to garage doors.</li><li>Provide clear and accurate information regarding order shipping, delivery status, and timelines.</li><li>Efficiently process orders utilizing Microsoft Office applications and Oracle systems.</li><li>Make outbound calls to follow up on customer issues and provide timely updates.</li><li>Work collaboratively with team members during training and shadowing to enhance service delivery.</li><li>Accurately maintain detailed records of customer interactions, transactions, and service requests.</li><li>Ensure all communications reflect courtesy, attentiveness, and a commitment to customer satisfaction.</li><li>Adhere to business casual workplace standards while meeting established service expectations.</li><li>Participate in ongoing training sessions to remain current on systems, processes, and best practices.</li></ul>
We are looking for a detail-oriented Accounting Clerk to join our team in Middlefield NT, Ohio. This Contract to permanent position offers the opportunity to contribute to essential financial operations while working onsite in a dynamic and growing environment. The role is ideal for candidates with strong organizational skills and a commitment to accuracy.<br><br>Responsibilities:<br>• Process and organize financial transactions with precision and attention to detail.<br>• Match vendor invoices to purchase orders to ensure accuracy and proper documentation.<br>• Manage customer credit card charges and verify correct processing.<br>• Enter vendor invoices into the system and assist in generating accounts payable reports.<br>• Support the Purchasing VP with various administrative tasks and financial data.<br>• Collaborate with the Controller to post inventory and sales batches accurately.<br>• Maintain organized records by filing all paid vendor invoices systematically.<br>• Prepare bank deposit slips and record customer cash receipts efficiently.<br>• Assist in the transition to D365 systems and ensure data integrity during the process.
<p>We are seeking an experienced Customer Service Representative to join our team on a contract basis in Hudson, Ohio. The ideal candidate demonstrates outstanding communication skills and excels in managing customer interactions across multiple channels. If you thrive in fast-paced settings and are committed to delivering exceptional service, we want to hear from you.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone and email, providing prompt and accurate resolutions to ensure customer satisfaction.</li><li>Process orders with attention to detail and accuracy within the company’s order entry system.</li><li>Handle both inbound and outbound calls, addressing customer concerns and delivering information in a professional manner.</li><li>Maintain thorough customer records and track communications within the CRM system.</li><li>Collaborate with team members to achieve service objectives and meet project deadlines.</li><li>Troubleshoot issues and provide solutions to customers, escalating as needed to ensure optimal outcomes.</li><li>Participate in video interviews and onboarding processes as part of the hiring requirements.</li><li>Adapt to a flexible schedule, including in-office work three days per week.</li><li>Follow all company policies and procedures to maintain consistency and compliance.</li></ul>
<p>Our team is seeking a dedicated Customer Service Representative for a long-term contract opportunity in North Canton, Ohio. In this role, you will be a key driver of exceptional customer experiences and efficient shipping operations, handling both domestic and international logistics. If you are detail-oriented, communicate effectively, and possess strong organizational skills, we encourage you to apply.</p><p><strong>Responsibilities:</strong></p><ul><li>Prepare, process, and monitor domestic and international shipments to ensure on-time delivery.</li><li>Coordinate with shipping carriers, freight forwarders, and customs brokers to facilitate logistics operations.</li><li>Generate shipping labels, commercial invoices, and customs documentation in compliance with regulations.</li><li>Track shipments and resolve delivery issues promptly, minimizing operational disruptions.</li><li>Maintain current shipping logs and ensure adherence to international shipping standards.</li><li>Support inventory management efforts for incoming and outgoing shipments.</li><li>Provide customers with timely updates on orders, product information, and resolutions to service-related concerns.</li><li>Process orders, quotes, returns, and warranty claims accurately and efficiently.</li><li>Document customer interactions to support service improvement initiatives.</li><li>Collaborate with internal teams to ensure seamless follow-up and customer satisfaction.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in West Middlesex, Pennsylvania. In this role, you will serve as a vital link between our company and customers, ensuring exceptional service and efficient communication. This is a long-term contract position within the manufacturing industry, offering a stable opportunity to contribute to a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond promptly and professionally to incoming customer inquiries via phone and email.<br>• Accurately enter customer orders into the system while adhering to company guidelines.<br>• Provide detailed pricing information and create price quotes based on customer needs.<br>• Address and resolve customer concerns by coordinating with internal teams.<br>• Maintain thorough and organized records of customer interactions and transactions.<br>• Assist customers with product information and availability inquiries.<br>• Ensure all data entered into the system is accurate and up-to-date.<br>• Collaborate with team members to streamline processes and improve customer satisfaction.<br>• Stay informed about company products and services to provide knowledgeable assistance.
We are looking for a dedicated and organized Receptionist to join our team in Boardman, Ohio. This is a long-term contract position offering the opportunity to grow from part-time to permanent employment. The ideal candidate will play a key role in managing front office operations while ensuring smooth communication and efficient handling of administrative tasks.<br><br>Responsibilities:<br>• Manage the reception area by answering and directing inbound calls using a multi-line phone system.<br>• Handle incoming mail by sorting and organizing large volumes efficiently.<br>• Perform document scanning tasks to ensure accurate digital records.<br>• Enter data into systems with precision and attention to detail.<br>• Provide excellent communication and customer service to visitors and callers.<br>• Maintain professionalism while managing switchboard operations for up to 10 phone lines.<br>• Assist with general administrative duties as required to support office operations.
We are looking for a skilled Staff Accountant to join our team on a contract basis in Solon, Ohio. This position requires someone with a strong background in accounting who can handle a variety of tasks, including invoicing, reconciliations, and bookkeeping. The role will start as part-time and transition to a permanent position in May, offering a dynamic opportunity to grow within a manufacturing environment.<br><br>Responsibilities:<br>• Process vendor invoices and ensure accuracy for 10-15 invoices weekly.<br>• Manage check runs and oversee collections to maintain financial integrity.<br>• Provide support in accounts payable functions, including handling FedEx and freight bills.<br>• Prepare month-end reconciliations to ensure accurate financial reporting.<br>• Serve as a backup receptionist for clerical duties as needed.<br>• Handle accounts receivable and maintain accurate bookkeeping records.<br>• Utilize NetSuite software for accounting tasks and ensure familiarity with its functions.<br>• Assist with general ledger activities, including journal entries and potentially some tax return preparation.<br>• Collaborate with a small team in a manufacturing environment to meet company goals.
