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17 results for Customer Service Representative in Woodbridge, NJ

Customer Service Representative

Neptune, NJ
onsite
Permanent / Full Time
41600 - 49920 USD / Yearly
We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.Salary:$20 - $24 / HourBenefits:MDV, PTO, 401kResponsibilities:• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.
2026-07-16T00:00:00Z

Customer Service Representative

Dayton, NJ
onsite
Permanent / Full Time
45000 - 55000 USD / Yearly
We are looking for a Customer Service Representative to support daily customer interactions and order coordination in the South Brunswick, New Jersey area. This role focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate is organized, communicative, and comfortable handling both administrative tasks and time-sensitive service issues in a fast-paced environment. PRIOR CUSTOMER SERVICE EXPERIENCE IN LOGISTICS OR WAREHOUSING ENVIRONMENT IS REQUIRED Responsibilities:• Manage incoming calls and emails from customers, providing accurate updates, answering questions, and ensuring a high-quality service experience.• Enter and process purchase orders with attention to detail, confirming information is complete and ready for fulfillment.• Work with dispatch and warehouse personnel to help schedule outbound shipments and support on-time delivery performance.• Monitor order progress and coordinate with internal teams to address delays, inventory concerns, or service exceptions.• Investigate customer concerns and resolve issues promptly, using sound judgment to reach practical solutions.• Maintain customer records, shipment details, and service documentation through timely and accurate data entry.• Support inventory-related communication by checking product availability and relaying necessary updates to customers and team members.• Assist with the preparation and distribution of customer-facing materials such as brochures or other informational content.
2026-07-27T00:00:00Z

Customer Service Representative

Caldwell, NJ
onsite
Permanent / Full Time
85000 - 95000 USD / Yearly
A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below. Commercial Lines Customer Service Representative Responsibilities:• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.• Review client policies and documents to ensure accuracy and completeness.• Respond to client inquiries about coverage, billing, and policy details in a timely manner.• Collaborate with producers and account managers to assist with account servicing and renewal preparations.• Maintain up-to-date and accurate client records within agency management systems.• Coordinate with insurance carriers to address and resolve service-related issues.• Support marketing efforts for policy renewals by gathering necessary underwriting information.• Ensure compliance with agency standards and regulatory guidelines in all service activities.• Deliver attentive and courteous service to clients and partners, fostering positive relationships. This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today!
2026-07-07T00:00:00Z

Customer Service Representative

Fairfield, NJ
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support daily order management and customer communication for a Contract position based in Fairfield, New Jersey. In this role, you will coordinate order processing, respond to customer inquiries, and help ensure billing, shipping, and inventory records remain accurate and up to date. The ideal candidate brings strong attention to detail, a service-focused mindset, and the ability to manage multiple priorities in a fast-moving environment. Responsibilities: • Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into internal systems. • Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related updates in a timely manner. • Work closely with warehouse and operations teams to support accurate fulfillment, inventory alignment, and smooth order flow. • Prepare shipping documentation, including bills of lading, and provide freight estimates for outbound deliveries. • Handle claims related to damaged shipments and follow through on resolution steps and documentation. • Create and maintain sales transactions such as orders, invoices, and credit memos while preserving accurate records. • Organize customer, inventory, and transaction files using both electronic filing methods and cloud-based document storage. • Respond professionally to inbound calls, purchase orders, and customer messages while providing current inventory information as needed.
2026-07-28T00:00:00Z

Customer Service Representative

Monmouth Junction, NJ
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day client interactions from our New Jersey location. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling order-related questions, and providing prompt, detail-oriented service across phone-based channels. The person in this role will help maintain a positive customer experience by responding accurately, resolving concerns efficiently, and keeping order information organized and up to date. Responsibilities: • Respond to incoming customer calls and provide timely, courteous assistance for a range of service-related inquiries. • Place outbound calls as needed to follow up on requests, confirm details, and support issue resolution. • Enter customer orders accurately into internal systems while verifying product, quantity, and account information. • Review and process purchase order details to ensure requests are recorded correctly and routed without delays. • Investigate customer concerns and work toward practical resolutions that align with service expectations. • Maintain clear records of interactions, updates, and order activity to support smooth communication and tracking. • Coordinate with internal teams when necessary to address order questions, service issues, or account-related matters.
2026-07-13T00:00:00Z

Customer Service Representative

East Rutherford, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to join a team in East Rutherford, New Jersey in a contract-to-permanent capacity. This role focuses on delivering responsive support to customers, coordinating closely with sales, logistics, and other internal partners to keep orders moving efficiently. The ideal candidate brings strong communication skills, sound judgment, and a service-driven approach to managing quotes, orders, and post-order inquiries. Responsibilities: • Serve as a primary point of contact for customer inquiries across multiple product lines, providing timely and attentive support throughout the sales cycle. • Develop strong working relationships with customers by addressing questions, setting clear expectations, and following through on commitments. • Prepare accurate pricing quotations and coordinate with internal teams to ensure requests are completed within expected timeframes. • Enter customer orders into company systems with close attention to detail and confirm order information to support smooth processing. • Partner with the sales organization by supplying quote assistance, delivery updates, and order-related reporting as needed. • Oversee day-to-day order activity, including confirmations, shipment updates, backorder communication, and status follow-up with customers. • Investigate and resolve issues involving orders, deliveries, invoices, and returns by working across operations, supply chain, and logistics functions. • Support shipping operations by preparing documentation, verifying accuracy, and returning completed paperwork to the warehouse on schedule. • Conduct routine customer check-ins, document follow-up items, and monitor action plans to help maintain a high level of service. • Handle inbound customer communications and assist with outbound follow-up related to order updates, service questions, and issue resolution.
2026-07-28T00:00:00Z

Patient Service Representative

Princeton, NJ
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare office in Princeton, NJ. This Long-term Contract opportunity is ideal for someone who enjoys creating a welcoming patient experience while managing front-desk operations with accuracy and care. In this role, you will coordinate appointments, confirm patient information, and help patients understand registration and payment expectations in a fast-paced clinical setting. Responsibilities:• Welcome patients and visitors warmly, respond to front-desk questions, and alert appropriate staff when scheduled guests arrive.• Guide patients and visitors to the proper reception or waiting areas while maintaining a detail-oriented and courteous office environment.• Manage appointment bookings, changes, and cancellations by following office scheduling practices and maintaining calendar accuracy.• Review and update patient demographic details and insurance records, ensuring information is entered correctly in the electronic medical record system.• Confirm insurance coverage and registration details before visits to help support smooth patient intake and service delivery.• Communicate copays, balances, and other out-of-pocket obligations clearly to patients or responsible parties and collect payments when required.• Provide helpful assistance to patients during the check-in process and address routine service-related concerns with care.• Support front-office workflow by handling visitor interactions appropriately, including screening non-patient solicitors when necessary.
2026-07-28T00:00:00Z

Patient Service Representative

Oakhurst, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare team. This contract position is ideal for someone who enjoys helping patients, coordinating appointments, and delivering courteous service in a fast-paced setting. The person in this role will serve as a key point of contact for patients, helping create a smooth and welcoming experience from scheduling through registration. Responsibilities:• Coordinate patient appointments by phone and through scheduling systems, ensuring accurate timing and provider availability.• Welcome and assist patients with registration, updates to demographic information, and general service needs during each visit.• Respond to inbound calls with professionalism, addressing questions, routing concerns appropriately, and providing clear service information.• Maintain complete and accurate patient records while verifying details needed for appointments and front-desk processes.• Support daily patient service operations by managing check-in activities and helping resolve routine access or scheduling issues.• Communicate effectively with clinical and administrative staff to ensure patients receive timely assistance and follow-up.• Participate in interview and onboarding processes as needed, including virtual meetings and possible onsite follow-up discussio.
2026-07-28T00:00:00Z

Patient Service Rep

Doylestown, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
Our client, a busy medical practice in the Doylestown area, is seeking a Patient Service Associate (PSA) to support front desk operations and provide an exceptional patient experience. This is a contract position expected to last approximately 8 weeks and is ideal for someone who thrives in a fast-paced healthcare environment.The Patient Service Associate will serve as the first point of contact for patients and visitors while managing a high volume of administrative, scheduling, and patient support responsibilities. This position is fully on-site with hours of 8:00 AM to 4:30 PM, Monday through Friday. Key Responsibilities<ul><li>Greet and check in patients for appointments</li><li>Answer and direct incoming phone calls professionally and efficiently</li><li>Schedule, reschedule, and confirm patient appointments</li><li>Maintain accurate patient information within EPIC</li><li>Scan and upload medical records and documentation into patient charts</li><li>Assist with patient registration and demographic updates</li><li>Manage incoming faxes and other office correspondence</li><li>Coordinate with clinical staff to ensure smooth patient flow</li><li>Maintain confidentiality and HIPAA compliance at all times</li></ul>
2026-07-28T00:00:00Z

Medical Customer Service Rep

Jersey City, NJ
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a Medical Customer Service Rep to support healthcare provider engagement and medical record coordination across Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who is confident working directly with physician practices, managing outreach activities, and keeping sensitive information organized in a fast-paced insurance environment. The person in this role will help strengthen provider relationships, support record collection efforts, and contribute to efficient field-based operations while maintaining compliance standards. Responsibilities: • Build strong working relationships with physician offices, practice administrators, and medical records contacts to support ongoing collaboration. • Coordinate the collection of medical documentation from healthcare providers and follow through to ensure records are obtained accurately and on time. • Plan and complete in-person visits within the assigned territory to support outreach efforts and address provider needs directly. • Partner with internal teams to troubleshoot retrieval challenges, resolve service issues, and improve day-to-day operational results. • Maintain accurate activity logs, status updates, and supporting documentation to monitor progress and ensure visibility across workflows. • Identify recurring barriers and recommend practical improvements that enhance operational efficiency and consistency. • Contribute to the development of repeatable processes and best practices that support scalable field operations. • Handle all interactions and documentation in accordance with organizational policies, privacy expectations, and compliance requirements.
2026-07-28T00:00:00Z

Customer Experience Specialist

Parsippany, NJ
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a branch team in Morris Plains, New Jersey in a contract role with the potential to become permanent. This position is ideal for someone who enjoys helping customers, handling financial transactions with accuracy, and creating a positive service experience in a fast-moving environment. The role combines day-to-day member support, transaction processing, account assistance, and careful record maintenance while upholding branch policies and service standards. Responsibilities:• Provide attentive front-line support by understanding member questions, clarifying account and service options, and delivering accurate guidance tailored to individual needs.• Address everyday service issues efficiently and escalate more advanced concerns when necessary to ensure timely resolution and a strong customer experience.• Handle cash and check activity with precision, including receiving, verifying, and distributing funds in accordance with established balancing and control procedures.• Complete routine financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders while maintaining accuracy and compliance.• Support account servicing activities by assisting with opening, updating, and closing deposit products and ensuring all required documentation is properly completed.• Maintain organized and accurate records related to transactions, service requests, and account activity, including timely preparation of forms and internal documentation.• Contribute to daily branch operations by balancing assigned work, researching discrepancies, and assisting with opening or closing tasks as needed.• Promote appropriate products and services by identifying customer needs and recommending solutions that align with their financial goals.• Follow security, privacy, and regulatory requirements consistently, and report unusual activity or operational concerns to help maintain a secure branch environment.
2026-07-24T00:00:00Z

Customer Service Returns Associate

Bridgewater, NJ
onsite
Temporary / Contract
24 - 27 USD / Hourly
We are looking for a Customer Service Returns Associate for a great long-term contract opportunity. This position is ideal for someone who enjoys helping customers, solving problems, and keeping processes organized. The role focuses on supporting return-related requests, coordinating with internal teams, and ensuring transactions are handled accurately and efficiently. Responsibilities:• Oversee return authorization cases from initial request through final resolution using company systems and established service procedures.• Investigate return-related questions by working closely with teams such as Sales and Accounting to confirm details, resolve discrepancies, and maintain accurate records.• Coordinate the movement of returned or exchanged products between customers, internal operations, and affiliated business units while keeping Logistics informed of required actions.• Respond to customer inquiries in a clear and detail-oriented manner through verbal and written communication, providing timely updates on return status and next steps.• Enter, update, and maintain transaction data within ERP and customer service platforms to support accurate processing and reporting.• Track inventory-related return activity and help ensure product movements are documented correctly across departments.• Balance multiple service requests at once by prioritizing urgent matters, following through on outstanding items, and meeting daily operational expectations.
2026-07-21T00:00:00Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-06-25T00:00:00Z

Client Account Specialist

New York, NY
onsite
Permanent / Full Time
75000 - 95000 USD / Yearly
We are looking for an Accounting Specialist to support billing operations for a client-focused services environment in New York City. This role is well suited for an early-career candidate who brings strong attention to detail, sound judgment, and a thoughtful approach to client service. The position offers a hybrid schedule with regular onsite collaboration and the opportunity to build expertise within a structured, client-facing accounting function. Responsibilities:• Prepare, review, and distribute accurate client invoices in accordance with billing guidelines and internal deadlines.• Monitor account activity, research discrepancies, and resolve billing issues by coordinating with internal teams and client contacts.• Maintain organized billing records and ensure data is entered correctly within computerized billing platforms.• Generate billing statements and supporting documentation to provide clients with clear, timely account information.• Follow up on outstanding balances and assist with collection efforts in a thorough and service-oriented manner.• Support routine account analysis by identifying trends, exceptions, and items requiring further review.• Contribute to process continuity by adapting to billing system updates and related workflow changes as needed.
2026-07-27T00:00:00Z

Sales Support

Parsippany, NJ
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
A well-established, family-owned service organization is seeking an Inside Sales / Account Coordinator to support customers, follow up on quotes, and help drive existing business opportunities through the sales process. This is a great opportunity for someone who enjoys building relationships, delivering exceptional customer service, and working in a collaborative team environment. Responsibilities:<ul><li>Follow up on customer quotes and proposals</li><li>Communicate with customers regarding pricing, orders, and service requests</li><li>Build and maintain strong customer relationships</li><li>Coordinate with internal teams to ensure timely follow-up and order fulfillment</li><li>Track opportunities and support the sales process from inquiry through completion</li><li>Serve as a key point of contact for customer inquiries</li></ul>
2026-07-28T00:00:00Z

Sales Support

Trenton, NJ
onsite
Temporary to Hire
28 - 30 USD / Hourly
We are looking for a Sales Support specialist to join a organization in Trenton, New Jersey. This Contract to permanent opportunity is ideal for someone who enjoys keeping sales activity organized, moving opportunities forward, and providing reliable coordination across teams. The person in this role will help streamline daily sales operations, support customer-facing preparations, and ensure timely follow-up throughout the sales process. Responsibilities:• Coordinate daily administrative and operational activities that help the sales team stay organized and responsive.• Track active opportunities and assist with the next steps needed to move them closer to completed orders.• Maintain regular communication with sales team members to monitor pipeline progress and encourage timely follow-up.• Prepare materials and logistical details for customer meetings, site visits, and technical conversations.• Review incoming lower-priority leads, complete initial qualification steps, and route viable opportunities to Area Sales Representatives.• Manage assigned support tasks based on business priorities and direction provided by sales leadership.• Assist with documentation, internal coordination, and order-related activities to improve overall sales execution.
2026-07-27T00:00:00Z

Sales Support Coordinator

Pleasantville, NY
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for a Sales Support Coordinator to join our team in Pleasantville, New York. This position plays an important role in keeping sales operations organized, ensuring customer orders move smoothly from quotation through invoicing and delivery. The ideal candidate is detail-oriented, responsive, and comfortable working across customer service, sales, and accounting functions in a fast-paced environment. Responsibilities: • Oversee the preparation, tracking, and maintenance of customer sales agreements to ensure records remain complete and current. • Process quotes into confirmed orders and finalized invoices using internal business systems with a high degree of accuracy. • Serve as a central point of contact for customers, sales staff, and internal departments throughout each stage of the order process. • Provide day-to-day support to assigned sales representatives by monitoring order activity, addressing issues, and helping meet customer expectations. • Partner with customers and accounting teams to support billing, payment follow-up, and coordination of accounts payable and receivable activities. • Compile and share recurring accounts receivable updates, including payment status, deposits, and related reporting details. • Handle sample requests, track inventory levels, and keep sample materials organized for efficient distribution. • Coordinate fulfillment activities by aligning shipping timelines, delivery arrangements, and order logistics with internal teams. • Maintain accurate information in company databases and produce operational reports for leadership and corporate stakeholders as needed.
2026-07-06T00:00:00Z