52 results for Customer Service Representative in Woodbridge Nj

Bilingual in Spanish Customer Service Representative We are offering a contract for a Bilingual in Spanish Customer Service Rep to join our team in Mount Laurel, New Jersey. In this role, you will be the first point of contact for our customers, handling inquiries related to their policies. You will also be responsible for maintaining up-to-date customer records. Responsibilities:• Answering incoming calls from customers and addressing their inquiries about policies• Providing customers with direct numbers to redirect their questions when necessary• Updating customer addresses and names in our system as needed• Processing requests for ID cards from customers• Ensuring accurate and efficient data entry for all customer interactions• Monitoring customer accounts and taking appropriate action when necessary.

Customer Service Representative We are offering a contract to possible hire, employment opportunity for a Sales Professional within the Outbound call center. This role is essential in driving revenue growth and expanding our market presence. The ideal candidate will possess a strong background in technology sales, exceptional negotiation skills, and a passion for delivering outstanding customer service. Responsibilities<ul><li>High volume of outbound calls </li><li>Build and maintain strong relationships with clients, ensuring high levels of customer satisfaction.</li><li>Develop and implement effective sales strategies to achieve business objectives.</li><li>Negotiate contracts and close deals while adhering to company policies.</li><li>Collaborate with cross-functional teams to enhance product offerings based on market feedback.</li><li>Conduct market research to stay informed about industry trends and competitor activities</li></ul>

Sr. Customer Service Representative Seeking a detail-oriented Senior Customer Service Representative with strong communication skills, ERP experience, and a customer-first mindset to thrive in our fast-paced team environment. <ul><li>Process and manage customer orders via online portals and SAP/ERP systems.</li><li>Track order status, delivery timelines, and resolve discrepancies.</li><li>Communicate professionally with customers, providing updates and resolving inquiries.</li><li>Partner with the supply chain team to ensure timely order fulfillment.</li><li>Maintain inventory compliance and resolve system discrepancies.</li><li>Work collaboratively with cross-functional teams in a fast-paced environment.</li><li>Ensure accurate data entry and record-keeping in multiple systems.</li><li>Provide feedback to improve order management processes.</li></ul>

Customer Service Representative We are offering a contract employment opportunity in the Retail Health industry for a Customer Service Representative in Parsippany, New Jersey. In this role, you will provide a high level of customer service while generating appointments by answering incoming calls in a premier contact center. Responsibilities:<ul><li>Scheduling patient appointments using a call script</li><li>Collect, record, and accurately maintain pertinent consumer information, using a Customer Relationship Management (CRM) system</li><li>Answer returned inbound calls as needed after initial outbound contact</li><li>Maintain quality service by following organizational standard operating procedures</li><li>Maintain and exceed daily, weekly and monthly appointment (conversion) quotas</li><li>Learn and understands basic industry knowledge</li><li>Collaborate with Clinical staff and hearing care professionals</li></ul>

Customer Service Representative Are you a people person with excellent problem-solving skills? Do you thrive in a fast-paced, customer-oriented environment? If you answered yes to these questions, we have an opportunity that may be a great fit for you! Robert Half is currently seeking a dedicated and experienced Customer Service Representative to join a local, well-established organization. Responsibilities: <ul><li>Handling customer inquiries and resolving their issues in a prompt, courteous, and efficient manner via phone, email, or live chat.</li><li>Building and maintaining customer relationships by providing exceptional customer service. </li><li>Working collaboratively with the internal team to ensure proper handling and follow-up of all customer needs and requests. </li><li>Documenting all customer interaction details, comments, and complaints in the CRM system. </li><li>Supporting sales team by up-selling or cross-selling products & services when appropriate. </li><li>Participates in team meetings, providing input and suggestions for improving customer service processes and procedures.</li></ul>

Customer Service Representative We are in search of a Customer Service Representative to join our team in Hicksville, New York. As a crucial part of our team, you will be tasked with managing customer inquiries, keeping records up to date, and ensuring that data entry processes are executed efficiently. Responsibilities: • Provide top-notch customer service in a call center environment. • Respond promptly and professionally to inbound calls from customers. • Accurately and efficiently enter data for all customer interactions. • Handle email correspondence with customers, providing timely and appropriate responses. • Manage both inbound and outbound calls while maintaining a high level of professionalism. • Utilize tools such as Microsoft Excel and Microsoft Word to maintain customer records and process information. • Accurately enter customer orders into the system. • Schedule appointments for customers when needed. • Monitor and manage customer accounts, initiating appropriate actions as required.

Customer Service Representative We are seeking a diligent Customer Service Representative to become a part of our team in Fairfield, New Jersey. In this role, you will be responsible for order processing, shipping coordination, and inventory management. You will also track orders and provide exceptional service to our customers. This opportunity offers a contract to permanent employment. Responsibilities: • Manage customer orders efficiently and ensure accurate processing. • Coordinate shipping efforts and maintain a close watch on inventory levels. • Keep track of the status of orders and maintain necessary records. • Provide excellent customer service and resolve any customer-related issues. • Maintain a detail-oriented approach in all customer interactions. • Exhibit strong verbal and written communication skills with customers. • Handle large kitchen equipment orders, primarily for detail-oriented kitchens and restaurants.

Customer Service Representative We are seeking a motivated and detail-oriented Customer Service Representative to join our dynamic team. This role offers an excellent opportunity for individuals looking to begin or further develop their career in customer service within a supportive environment. Key Responsibilities:<ul><li>Assist customers with inquiries and resolve issues in a timely and professional manner.</li><li>Respond to inbound calls, emails, and chat communications.</li><li>Document customer interactions and maintain accurate records.</li><li>Collaborate with team members to improve customer satisfaction and operational efficiency.</li><li>Support team initiatives and adapt to new processes or tools as needed.</li></ul>

Customer Service Representative We are offering a contract to permanent employment opportunity in the industry for a Customer Service Representative. This role is based in the New Hyde Park, New York, 11042, United States. As a Customer Service Representative, you will be expected to effectively manage customer inquiries, maintain accurate records, and ensure smooth data entry processes. Responsibilities: • Respond to inbound calls from customers promptly and professionally • Provide exceptional customer service in a call center environment • Ensure accurate and efficient data entry for all customer interactions • Handle email correspondence with customers, ensuring timely and appropriate responses • Manage both inbound and outbound calls, maintaining a high level of professionalism • Utilize Microsoft Excel and Microsoft Word to maintain customer records and process information • Enter customer orders accurately into the system • Schedule appointments for customers as necessary • Monitor and manage customer accounts, taking appropriate actions as required.

Customer Service/ Order Entry Specialist We are in search of a Customer Service/ Order Entry Specialist to join our team in Newark, New Jersey. This role is positioned within the industry and provides a long term contract employment opportunity. As a Customer Service/ Order Entry Specialist, your core duties will revolve around handling customer inquiries, processing applications, and maintaining customer records. This role also involves monitoring customer accounts and taking necessary actions. Responsibilities: • Efficiently handle customer inquiries and concerns • Execute accurate and timely processing of customer credit applications • Maintain up-to-date and accurate customer credit records • Continually monitor customer accounts and initiate appropriate actions when needed • Provide customer pricing in a timely and accurate manner • Ensure effective communication with customers primarily through email • Collaborate with other departments within the open concept office setting • Contribute positively to the team of Customer Service Representatives • Utilize order entry and call center customer service skills in daily tasks.

Order Entry Clerk Robert Half is currently seeking a dedicated and experienced Customer Service Representative to join a local, well-established organization. This position plays a crucial role for the success of the business, ensuring that customer orders are processed accurately and efficiently. Responsibilities:<ol><li>Enter and process customer orders in a timely and accurate manner.</li><li>Review inventory levels to ensure order fulfillment.</li><li>Communicate effectively with customers about order status and potential delays.</li><li>Collaborate with sales, shipping, and warehouse departments to coordinate order processing.</li><li>Handle customer inquiries professionally and promptly.</li><li>Maintain accurate and detailed order files and records.</li><li>Participate in quality assurance checks for order accuracy.</li><li>Resolve any discrepancies or issues related to orders.</li></ol>

Customer Service Coordinator We are in the process of recruiting a Customer Service Coordinator to be a part of our team in the manufacturing industry located in Bergen County, New Jersey, 07644, United States. The primary function of this role is to ensure optimal customer service and efficient operations, which will involve a blend of office and warehouse duties. Responsibilities:• Ensuring exceptional customer service is delivered by effectively communicating and resolving customer inquiries• Accurately processing orders received and ensuring their timely distribution• Handling the operation of a forklift, with training and certification provided• Assisting in picking stock and building orders as required• Working with our ERP system, DATACOR, for efficient operations• Carrying out general lifting of stock items, such as five-gallon pails• Maintaining accurate records of customer data• Monitoring customer accounts and taking necessary actions.

Customer Service Manager Robert Half is seeking a Customer Service Manager for a growing, successful company in New Jersey. You will manage an offshore team of call center representatives. Your main goal will be to enhance efficiency and customer satisfaction through effective leadership and training methods. **If you are local to the position, then this will be hybrid (1-2 days per week onsite) and Remote for those note commutable. Responsibilities:<ul><li>Coach, mentor, and evaluate your team's performance.</li><li>Improve process and procedures.</li><li>Create reports to analyze data to aid in performance management, procedure improvement, and strategic business decisions.</li><li>Communicate with different departments to advocate for the needs of customers.</li><li>Strive for high customer satisfaction scores.</li></ul>

Customer Service Specialist Our client is currently looking for an organized and dedicated Purchasing Assistant to support our purchasing department. The ideal candidate will assist in maintaining inventory levels, managing purchase orders, and constructing effective relationships with suppliers. Responsibilities:<ol><li>Assist with procurement of goods and services by preparing purchase orders and handling communications with vendors.</li><li>Monitor inventory levels and reorder supplies and products as necessary.</li><li>Verify purchase requisitions by comparing items requested to master lists; clarifying unclear items; and recommending alternatives.</li><li>Track orders and ensure timely delivery.</li><li>Update and maintain vendor database and detailed product information for future reference.</li><li>Coordinate with warehouse staff to ensure proper storage of goods upon delivery.</li><li>Assist in the development of maintenance schedules for equipments and machineries to prevent downtimes.</li><li>Prepare reports on purchases, including cost analyses.</li><li>Participate in regular team meetings, contributing ideas and suggestions for operational improvements.</li></ol>

Customer Liaison Officer We are in search of a Customer Liaison Officer to be based in Roselle, New Jersey. This role is within the Oil & Gas - Field Services industry and offers a long-term contract employment opportunity. As a Customer Liaison Officer, your key function will be to act as a point of contact for customer queries and concerns related to Supply Chain Order to Cash (OTC) area. You will also be tasked with coordinating with relevant stakeholders to ensure prompt responses and product delivery to customers and affiliates. Responsibilities: • Coordinate with Operations and customers to ensure timely product delivery.• Act as the main point of contact for customer queries including documentation and shipment status, and complex sales order resolution.• Manage invoicing and receivables, including exceptions such as L/C preparation.• Work towards continuous improvement by investigating exceptions, identifying process inefficiencies, and assisting in the resolution of customer complaints.• Drive process efficiency through thorough analysis and optimization.• Make regular visits to key customer locations in collaboration with sales to enhance customer service levels as needed.• Participate in continuous improvement projects to contribute expertise and gain broader contextual knowledge within the project.• Identify customer requirements and collaborate with relevant parties to provide an exceptional customer experience for new and existing supply chains.• Handle any additional responsibilities as assigned.

Customer Success Associate We are seeking a Customer Success Associate to join our team based in Bridgewater, New Jersey. This role offers a contract to permanent employment opportunity and involves a focus on customer service, data entry, and proficiency in Microsoft Office. The successful candidate will be instrumental in maintaining and enhancing customer relationships, ensuring customer satisfaction, and contributing to the overall customer experience. Responsibilities: • Serve as the first point of contact for customers, addressing inquiries and resolving issues swiftly and professionally. • Accurately process customer credit applications, adhering strictly to company and industry regulations. • Maintain comprehensive and up-to-date customer credit records, ensuring all data is accurate and easily accessible. • Regularly monitor customer accounts, identifying any issues and taking appropriate action. • Utilize Microsoft Office to create and maintain organized, efficient systems for managing customer information. • Provide consistent, high-quality service, fostering strong relationships with customers and contributing to customer retention. • Collaborate with team members to streamline processes, improve customer service, and achieve team objectives. • Utilize strong data entry skills to ensure all customer data is entered accurately and promptly. • Actively engage in continuous learning, staying updated on industry trends, company products, and any changes in company policies or procedures. • Proactively identify opportunities for improving the customer experience and make recommendations to management.

Customer Liaison Specialist. Robert Half is working with a dynamic company based in New York, seeking a Customer Liaison Specialist. This role involves providing exceptional customer service, processing orders, and liaising with various internal teams. Responsibilities:• Manage high volumes of customer phone calls and provide quality service.• Collaborate with the sales team to support clients, provide product information, and resolve issues.• Maintain an extensive understanding of the brand and its products.• Process payments and provide account information to customers and sales representatives.• Track shipments using carrier websites and assist with other miscellaneous projects.• Contribute to a team environment and work efficiently alongside teammates.• Use Microsoft Office Suites to perform various tasks and maintain records.• Utilize problem-solving skills to troubleshoot system issues.• Handle invoicing, billing, and adjustments as necessary.• Track and process returns and exchanges as required.• Demonstrate the ability to learn new tasks quickly and thoroughly.• Maintain attention to detail in all tasks. If this person is you, please submit a word document version of your resume to victoria.iacoviello

Call Center Operator We are in search of a Switchboard Operator to join our team, based in Purchase, New York. This role offers a contract to hire employment opportunity and functions within the industry of Customer Service. The Switchboard Operator will be the central point of contact for all incoming calls, coordinating requests and ensuring smooth internal communication. Responsibilities:• Manage inbound calls, efficiently routing them to the appropriate departments or individuals• Maintain an updated knowledge of key personnel and departments to ensure accurate call transfers• Handle requests for work orders and relay them to the relevant parties • Utilize tools such as Outlook, Zoom, and MS Office to execute tasks and communicate within the organization• Serve as the first point of contact for any on-site inquiries, providing prompt and accurate information• Maintain a professional and welcoming demeanor as a front-facing representative of the company• Collaborate with the concierge team to handle client inquiries and issues• Monitor work cell and respond to messages or calls in a timely manner• Ensure the maintenance of accurate records for all received calls• Assist with customer service tasks as needed, including handling consumer relations inquiries.

Sales Support A Sales Support detail oriented is generally responsible for assisting the sales team in their day-to-day operations, ensuring things run smoothly and efficiently. They provide essential support to the sales team while also serving as a point of contact for customers with queries about products, orders, and deliveries. Key duties and responsibilities: Providing administrative support for sales representatives and managers, facilitating their functions. Handling and processing customer orders and ensuring their timely delivery. Collaborating with sales executives to develop sales strategies and meet sales targets. Resolving issues raised by customers quickly and professionally. Preparing sales-related documents such as contracts, proposals, and quotes. Handling internal communication, record-keeping, and reporting on sales targets. Coordinating with the marketing team to create effective sales materials. Assisting in organizing sales events and campaigns. Required skills and qualifications: Strong communication and interpersonal skills. Excellent organizational skills with a keen eye for detail. Ability to work in a fast-paced environment and meet deadlines. Proficiency in Microsoft Office Suite and CRM software. Previous experience in sales, customer service or a related field may be advantageous.

Customer Success Specialist We are in the process of recruiting a Customer Success Specialist to join our client's ream in Oceanside, New York. This role is primarily focused on ensuring customer satisfaction and smooth operations within the underwriting department. The job function encompasses customer service duties, including processing information for the underwriting department and ensuring efficient communication across all channels. This role offers a long-term contract employment opportunity. Responsibilities: • Effectively handle customer queries, ensuring high levels of customer satisfaction.• Communicate with clients to gather necessary information for the underwriting department.• Operate CRM, Database, and other essential systems like EO/IR, EXPRESS, and Microsoft Excel for efficient workflow.• Answer customer calls with professionalism and courtesy, providing them with the information they need.• Carry out billing functions, ensuring accuracy and timeliness.• Maintain a strong client relationship by addressing their concerns promptly and professionally.• Handle customer complaints, providing appropriate solutions and alternatives to ensure resolution.• Work closely with Casualty Claims and Auto General Liability (AGL) Claims departments, providing them with necessary customer information.• Monitor customer accounts and take appropriate action when necessary.• Maintain accurate records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Receptionist We are offering a short term contract employment opportunity for a Receptionist in the NYC area. This role primarily focuses on providing high-level administrative support through various clerical duties with a focus on customer service, research, and handling information requests. Responsibilities: • Welcome and guide visitors, ensuring they are directed to the correct location.• Answer telephone inquiries promptly and professionally, as well as operate the console switchboard.• Handle incoming and outgoing packages through courier services.• Keep an updated visitor log and call record, and issue security passes/badges.• Perform typing, filing, photocopying, and binding tasks as part of routine clerical functions.• Schedule and maintain the boardroom, including the associated equipment.• Utilize computer programs such as Microsoft Word, Excel, and PowerPoint for various administrative tasks.• Ensure information is kept organized and confidential.• Prepare and distribute mailers as needed.• Maintain a high level of customer service and interpersonal communication at all times.

Front Desk Coordinator We are seeking a Part Time Front Desk Coordinator for our office located in Bridgewater, New Jersey. This role will involve administrative duties across multiple departments, this position offers a short-term contract employment opportunity. Responsibilities:• Handle the multi-line phone system, ensuring all calls are answered promptly and directed to the appropriate department.• Offer administrative assistance to various departments, supporting with various tasks as needed.• Maintain an organized filing system, ensuring all documents are easily accessible and up to date.• Utilize Microsoft Excel, Word, and Outlook to manage and update customer data and correspondence.• Deliver exceptional customer service, resolving any inquiries or issues that arise.• Process data entry tasks with accuracy and efficiency, ensuring all customer information is current and accurate.• Use Microsoft Teams for internal communication and coordination.• Monitor and maintain the office facilities, ensuring a clean and productive work environment.

Senior Credit and Collections Specialist A well-established waste management company located near Manalapan Township, NJ, is looking for a Senior Credit and Collections Specialist.• Create and submit reports: collection accounts, account write-offs • Apply Hazmat credit memos. • Assist customers with their payments through various methods; cash, credit card, ACH, check/CHAX, IVR, and through the company website/web portal.• Supporting the collection efforts/calls for accounts receivable portfolio. • Researching account disputes and billing discrepancies. • Performing account and payment reconciliations. • Responding to credit inquiries from customers. • Identifying delinquent accounts requiring external collection efforts. • Analyzing and assessing the creditworthiness of accounts with credit manager.• Documenting daily collections activity.

Front Desk Coordinator We are seeking a dedicated Front Desk Coordinator to join our team in Bloomfield, New Jersey. In this role, you will be responsible for overseeing the reception area, assisting with facilities management, and providing administrative support. This opportunity offers a short term contract employment opportunity. Responsibilities: • Oversee the reception area and ensure it is kept detail oriented and tidy. • Welcome guests, respond to their inquiries and direct them to the relevant departments. • Handle incoming calls and redirect them as necessary. • Schedule meetings and coordinate the setup of conference rooms. • Manage the organization and cleanliness of office spaces. • Coordinate events, including catering and audiovisual needs. • Ensure the smooth operation of front desk tasks, such as managing schedules and organizing office supplies. • Accurately perform data entry tasks and handle email correspondence. • Utilize Microsoft Office Suite for various tasks and maintain organization of files. • Deliver exceptional customer service and utilize strong interpersonal skills in all interactions.

Sales Support We are offering a long-term contract employment opportunity located in Bridgewater, New Jersey for a Sales Support role. In this role, you will be responsible for engaging with customers, managing inventory, and processing orders. Responsibilities:• Engage and build strong relationships with customers• Handle inbound and outbound calls to support sales efforts and respond to customer inquiries• Accurately process and enter customer orders• Maintain accurate inventory to ensure appropriate stock levels• Utilize skills such as Answering Inbound Calls, QuickBooks, Order Entry, Track Inventory, and Supply Inventory• Monitor customer accounts and take appropriate action as needed