<p>As a Customer Service Representative, you will serve as a critical part of our client's team, focusing on fraud monitoring, access control, and customer support. You will conduct manual fraud reviews based on insights from our fraud analysis partner, help maintain a secure and welcoming front desk environment, and provide support to our customers and Tier I support agents. This role is essential to ensuring a secure, smooth, and high-quality experience for both our customers and internal teams.</p><p> </p><p><strong>FRAUD MONITORING & ORDER REVIEW </strong></p><p>Review fraud alerts from our partner and assess whether flagged orders are consistent with legitimate customer behavior.</p><p>· Determine whether orders should be approved, held for more investigation, or cancelled based on the totality of the evidence.</p><p>· Escalate suspicious cases and document rationale and findings.</p><p>· Assist in refining fraud rules and collaborating with other departments (e.g., finance, fulfillment) to ensure secure order processing.</p><p> </p><p><strong>FRONT DESK SUPPORT</strong></p><p>· Monitor all visitor traffic through the facility’s main entrance; verify identification, sign in guests, and escort them as required.</p><p>· Receive, sort, and distribute incoming mail and packages.</p><p>· Assist in managing and relocating packages received at the front desk.</p><p> </p><p><strong>ADDITIONAL CUSTOMER SERVICE RESPONSIBILITIES</strong></p><p>· Collaboratively handle customer inquiries: read, respond to, and resolve service tickets submitted via email and contact forms.</p><p>· Communicate with customers via phone, email, and chat to resolve issues efficiently and professionally.</p><p>· Support Tier I offshore agents by resolving escalated issues or handling tasks they are not authorized to complete.</p><p>· Handle advanced order management inquiries and coordinate with delivery carriers (UPS, FedEx, etc.) when needed.</p><p>· Process customer refunds in accordance with internal policies and ensure proper documentation for each transaction.</p><p>· Maintain strong product knowledge to assist with order placement, troubleshooting, and general questions.</p><p>· Follow up on open issues to ensure customer satisfaction and timely resolution.</p>
We are looking for a skilled Office Manager to oversee daily administrative operations and ensure the smooth functioning of our office in Boston, Massachusetts. This is a Contract position, ideal for someone with strong organizational skills and a passion for creating a productive work environment. The role requires a proactive individual who can manage multiple tasks effectively and ensure the office runs efficiently.<br><br>Responsibilities:<br>• Oversee and coordinate day-to-day office operations, ensuring efficiency and organization.<br>• Manage calendars, schedule meetings, and maintain appointment schedules for team members.<br>• Plan and execute internal events, including team-building activities and special celebrations.<br>• Facilitate the onboarding process for new employees, ensuring they are set up for success.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Organize and maintain office supplies, ensuring the workspace is well-stocked and functional.<br>• Collaborate with vendors and service providers to support office needs and events.<br>• Implement and maintain office policies, procedures, and safety standards.<br>• Monitor and manage budgets for office-related expenses and events.<br>• Act as a point of contact for office-related matters, fostering a positive work environment.
We are looking for an Associate Property Manager to join our team in Woburn, Massachusetts. In this role, you will focus on managing a portfolio of real estate assets, serving as the primary point of contact for property owners and internal teams. This is a long-term contract position that requires a strong ability to oversee projects, resolve issues, and maintain positive relationships with stakeholders.<br><br>Responsibilities:<br>• Collaborate with internal teams across legal, finance, operations, and real estate planning to address property-related needs and deliver timely solutions.<br>• Act as the primary liaison between property owners and the organization, ensuring smooth communication and handling inquiries with professionalism.<br>• Research, analyze, and resolve complex property inquiries, such as ownership changes, lease renewals, and payment discrepancies.<br>• Manage contract-driven requirements, including landlord consents, property redevelopment, terminations, and expansions.<br>• Provide exceptional customer service by responding to inquiries promptly and ensuring thorough follow-through.<br>• Maintain accurate and up-to-date records of property cases and interactions using Salesforce.<br>• Build and nurture long-term, mutually beneficial relationships with property owners and their representatives.<br>• Facilitate property visits and deploy field operations staff as needed to address on-site issues.<br>• Assist with negotiation processes and collaborate with the Real Estate Transactions team on complex matters.<br>• Execute additional duties as required to support the property management organization.
<p>Senior Customer Service Representative – Lowell, MA</p><p><br></p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Westbrook, Maine. In this role, you will play a crucial part in ensuring smooth operations by assisting with order management, collaborating with procurement, and maintaining stock levels. This position offers an opportunity to contribute to a dynamic wholesale distribution environment while receiving comprehensive training to set you up for success.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing customer service calls with a focus on accuracy and efficiency.</p><p>• Process and manage customer orders, ensuring accuracy and timely fulfillment.</p><p>• Collaborate with procurement teams to monitor inventory levels and maintain stock availability.</p><p>• Provide clear and effective communication with customers regarding product inquiries and order status.</p><p>• Assist in resolving customer concerns and issues to ensure a positive experience.</p><p>• Maintain detailed records of customer interactions and transactions.</p><p>• Participate in training programs to enhance job-related skills and knowledge.</p><p>• Adapt to schedule changes and work collaboratively within a team environment.</p><p><br></p>
<p>Our client, a successful law firm, is looking for a detail-oriented Legal Office Manager/Administrator to oversee administrative operations in a legal office setting.</p><p><br></p><p><strong>Role:</strong> Legal Office Administrator</p><p><strong>Location: </strong>Manchester, NH</p><p><strong>Salary:</strong> $70,000 - $90,000 (depending on experience)</p><p><strong>Schedule: </strong>In-Office with flexibility to work from home when needed (sick, personal reasons, appointments, etc.)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage daily administrative and office operations to ensure a productive work environment.</li><li>Handle client billing, A/R, A/P, and other financial management duties.</li><li>Maintain and monitor office equipment, supplies, and vendor relationships.</li><li>Serve as a primary point of contact for clients, providing professional and courteous customer service.</li><li>Support attorneys and staff with administrative tasks, document management, and scheduling as needed.</li><li>Assist with data entry, filing, correspondence, and other clerical duties.</li><li>Ensure confidentiality and accuracy in handling sensitive client and financial information.</li><li>Identify and resolve administrative or operational issues efficiently.</li></ul>
We are looking for an experienced Office Services Supervisor to join our team in Boston, Massachusetts, within the Financial Services industry. In this long-term contract position, you will oversee operational excellence, manage service delivery, and lead a team to ensure high standards of quality and efficiency. This role requires strong leadership skills, a commitment to continuous improvement, and the ability to build effective communication channels both internally and with clients.<br><br>Responsibilities:<br>• Oversee the quality of service delivery across the client’s central reprographics and office printer fleet.<br>• Implement standardized processes and operational controls to drive efficiency and consistency.<br>• Monitor and fulfill management information reporting requirements to maintain transparency.<br>• Manage staff performance by setting clear business objectives, providing ongoing feedback, and establishing development goals.<br>• Foster a culture of continuous improvement and high performance within the team.<br>• Investigate and resolve escalated client issues while ensuring proper communication with stakeholders.<br>• Collaborate with functional teams to adhere to corporate policies, internal controls, and reporting standards.<br>• Provide training and development opportunities, mentoring direct reports to enhance their skills.<br>• Manage staff allocation through optimized scheduling, cross-training, and promoting teamwork.<br>• Compile and issue monthly client billing while ensuring compliance with financial and operational targets.
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p>Ideal candidate will bring 2+ years of experience in a similar role, FINRA Series 7 and ideally Series 66 (63/65).</p><p>Please reach out to Thatiane Abrantes for more details. Thank you!</p>
We are looking for a motivated Guest Services Coordinator to join our team in Charlestown, Massachusetts. This position offers an exciting opportunity to provide exceptional service to guests while supporting retail operations. As a contract role with potential for long-term placement, it is ideal for individuals seeking career growth in a dynamic environment.<br><br>Responsibilities:<br>• Welcome and assist guests, ensuring their needs are met with professionalism and care.<br>• Provide clear directions and guidance to guests navigating the facility or services.<br>• Support retail operations by maintaining a well-organized store environment.<br>• Monitor and manage store inventory to ensure accurate stock levels.<br>• Promote retail sales through excellent customer service and product knowledge.<br>• Collaborate with team members to enhance the guest experience.<br>• Address guest inquiries or concerns promptly to achieve satisfaction.<br>• Uphold company standards for cleanliness and organization within the store.<br>• Participate in training sessions to stay updated on company policies and procedures.
<p>The holidays are coming up—looking to <strong>earn extra cash</strong> with a reliable second job? We’re hiring a <strong>dependable, organized Mailroom Assistant</strong> in <strong>Milford, NH</strong>. This flexible, part-time evening role is perfect for someone who wants consistent hours after work or school.</p><p><br></p><p>What You’ll Do</p><ul><li>Sort & distribute incoming mail, packages, and deliveries promptly</li><li>Prepare & process outgoing mail with accuracy and on-time turnaround</li><li>Maintain records for tracking mail and package transactions</li><li>Coordinate with couriers and internal teams for smooth routing</li><li>Keep the mailroom organized and stocked with supplies</li><li>Support office teams with mail-related tasks and logistics</li><li>Follow policies & procedures for secure handling of mail</li><li>Flag and resolve mailroom issues proactively</li><li>Provide friendly customer service to staff and partners</li><li>Operate postage meters, scanners, and other mailroom equipment efficiently</li></ul><p>Why This Role</p><ul><li>Ideal <strong>second job</strong> for the holiday season to build savings</li><li><strong>Consistent 4-hour evening shifts</strong> between 4–10 PM</li><li>Clean, <strong>detail-oriented</strong> work environment with supportive team</li></ul><p>If you’re reliable, detail-focused, and ready to pick up steady evening hours, we’d love to hear from you. Apply today and start earning before the holidays kick into high gear!</p>
<p><em><u>Associate – ESG & Portfolio Analytics </u></em></p><p><strong>Growing Private Equity Firm </strong></p><p> </p><p>Growing Private Equity firm in the Boston area is looking to expand its ESG and Portfolio Analytics team by adding a motivated Associate. With a 4-day in-office schedule, this role strikes the perfect balance between independence and collaboration AND the opportunity to get into the PE industry.</p><p> </p><p><strong>What You'll Be Doing:</strong></p><p>Collaborating with the elite ESG and Portfolio Analytics team to analyze and manage data across environmental, social, and governance (ESG) metrics while driving improvements across the portfolio.</p><p>Contributing to broader portfolio performance initiatives, encompassing operational, financial, and technical data analysis.</p><p>Applying advanced analytics, creating dashboards, and preparing executive-level presentations to communicate insights effectively.</p><p>Engaging with leadership teams to deliver actionable recommendations and innovative solutions.</p><p>NOTE: this role, although offering some amazing experience, is NOT designed to be a springboard to the deals side of the firm.</p><p> </p><p><strong>What's Offered:</strong></p><p><strong>Compensation:</strong> targeting $125K base salary with performance-based bonus; total cash comp target $150k +/-</p><p><strong>Benefits:</strong> Comprehensive package designed to support your health, financial wellness, and work-life balance.</p><p><strong>Growth Potential:</strong> Direct interaction with leadership, creating opportunities for visibility and professional development. Great mentoring from above.</p><p> </p>
<p>Candidates who possess the ability to think critically while providing research and administrative support might thrive in this Trust & Estates Paralegal position. Are you looking for an immediate position? If you have a passion for the legal field, Robert Half might have a Paralegal position for you. Candidates in the Boston area may be interested in applying for this permanent opportunity. You might be a good fit for this position, if you are motivated and exercise focus, good computer skills, and organizational qualities.</p><p><br></p><p>Key responsibilities</p><p><br></p><p>- Provide support to attorney through all phases</p><p><br></p><p>- Data base management of all relevant documents</p><p><br></p><p>- Ability to effectively prioritize and organize a substantial amount of work</p><p><br></p><p>- Research and analyze intricate legal documents</p>
We are looking for an experienced Tax Director or Tax Manager to join our dynamic team in Boston, Massachusetts. In this role, you will serve as a trusted advisor to clients, offering innovative solutions for complex tax challenges while ensuring compliance with regulatory standards. Your expertise will play a key role in helping clients achieve their business goals through strategic tax planning, risk management, and forward-looking insights.<br><br>Responsibilities:<br>• Manage a diverse portfolio of clients, delivering exceptional service tailored to their needs.<br>• Oversee the preparation, review, and timely filing of various tax forms to ensure accuracy and compliance.<br>• Provide expert consultation on complex tax provisions and support clients on intricate engagements.<br>• Research and stay informed on evolving tax regulations, delivering actionable insights and guidance.<br>• Develop and implement efficient processes to improve project outcomes and departmental workflows.<br>• Mentor and guide team members to foster their growth and enhance overall team performance.<br>• Build and maintain strong client relationships, offering strategic advice to address their unique tax challenges.<br>• Lead business development efforts to expand the firm's reach and contribute to its growth.<br>• Manage financial aspects of engagements, including budgets, billing, and collections.<br>• Drive innovation in tax planning strategies to optimize outcomes for clients.
<p>We are looking for a Front Desk Coordinator to join our team in Franklin, New Hampshire. In this pivotal role, you will serve as the first point of contact, ensuring a meticulous and welcoming environment for visitors and callers. This is a Contract to permanent position, offering the opportunity to showcase your skills in reception and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients warmly, providing exceptional customer service and addressing inquiries.</p><p>• Manage multi-line phone systems, efficiently directing calls and taking messages.</p><p>• Handle inbound calls with care, ensuring prompt responses to inquiries.</p><p>• Coordinate concierge services to assist clients and visitors with their needs.</p><p>• Maintain an organized reception area, ensuring it is clean and presentable at all times.</p><p>• Schedule appointments and maintain an accurate calendar for meetings and events.</p><p>• Assist with administrative tasks, including data entry and document management.</p><p>• Oversee switchboard operations for phone lines ranging from 1 to 10, ensuring seamless communication.</p><p>• Collaborate with team members to ensure efficient front desk operations.</p><p>• Provide support for special projects and requests as needed.</p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>Principal Responsibilities:</p><p><br></p><p>· Prepare and distribute invoices to customers</p><p><br></p><p>· Post payments received against appropriate customer accounts</p><p><br></p><p>· Look up and post any adjustments to the proper general ledger account</p><p><br></p><p>· Telephone, fax/email customers to obtain any additional data to support proper cash application, collection activities</p><p><br></p><p>· Participate in inventory record keeping activities.</p><p><br></p><p>· Receive and verify invoices and requisitions for goods and services</p><p><br></p><p>· Process invoices for payment to vendors by preparing and entering them into Accounts Payable system</p><p><br></p><p>· Research and resolve issues related to vendor payments</p><p><br></p><p>· Maintain and post ship-start (order) files into system</p><p><br></p><p>· Confirm and modify pricing, of raw materials & finished goods, as necessary in accordance to policy</p><p><br></p><p>· Participate in period-end close activities as determined by Finance leadership.</p><p><br></p><p>· Participate in financial audits as needed or requested</p><p><br></p><p>· Create and distribute any assigned daily system report(s) to appropriate company personnel</p><p><br></p><p>· Provide front line customer relations support (employees, vendors, customers, etc.)</p><p><br></p><p>· Maintain updated vendor files and correspondence.</p><p><br></p><p>· Provide backup for reception – answering phone calls, directing visitors, distributing mail, ordering office supplies when necessary.</p><p><br></p><p>· All other duties as assigned</p><p><br></p><p><br></p><p>Please send resume to jeremy.tranfaglia@roberthalf</p>
<p><br></p><p>Our client is a Community Bank and Looking to bring a Sr Customer Contact Center Specialist to the team!</p><p><br></p><p>💼 About the Role:</p><p>In this multifaceted position, you'll provide world-class support to customers across various channels, from phone and chat to video banking. You'll be the go-to expert for inquiries, account maintenance, and digital banking tools, contributing to our mission to elevate customer experiences. Your ability to work independently and with precision will help us meet and exceed our objectives.</p><p><br></p><p>🛠 Key Responsibilities:</p><p>Assisting customers with digital banking tools like online and mobile banking.</p><p>Resolving inquiries and processing account transactions with care and efficiency.</p><p>Supporting in-person and virtual customer engagements.</p><p>Upholding professionalism and security measures in all interactions.</p><p>Contributing to community activities to embody our core value of SERVICE.</p><p><br></p>
<p>Our client is adding to their growing staff & are now looking for someone who enjoys client interaction & being in the thick of tax strategy & planning! EA, CPA or just solid tax advisor experience needed. </p><p>If this catches your attention, let's connect! CASEY WIGGIN on LINKEDIN</p><p><br></p><p>• Prepare individual, trust, and small business tax returns with accuracy and timeliness</p><p>• Ensure compliance with federal and state regulations</p><p>• Stay current on tax code updates and planning opportunities</p><p>• Deliver tax planning insights to clients as needed</p><p>• Identify and educate tax clients about the benefits of our financial planning and estate/legacy services</p><p>• Facilitate smooth handoffs to the appropriate departments</p><p>• Track first appointments and support follow-through to ensure client satisfaction</p><p>• Collaborate with internal teams to align client goals with service offerings</p>
<p>Nashua, NH - ON-SITE - Patient Access Specialist - 3rd Shift Position</p><p>Hours 11:00am-7:00pm - Multiple Openings </p><p><br></p><p>We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. This Contract to permanent position focuses on ensuring seamless patient admissions and delivering exceptional service while adhering to organizational policies and regulatory standards. As part of the healthcare industry, this role plays a vital part in supporting patients and maintaining efficient processes.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and verify medical necessity to ensure compliance with regulations.</p><p>• Deliver clear instructions to patients, collect insurance details, and process physician orders while maintaining a high level of customer service.</p><p>• Meet point-of-service collection targets and pre-register patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.</p><p>• Explain and obtain signatures for consent and treatment forms, ensuring patients understand their rights and responsibilities.</p><p>• Verify insurance eligibility and input benefit data to support billing processes and enhance claims accuracy.</p><p>• Utilize software tools to identify potential non-payment issues for Medicare patients, distribute required forms, and provide necessary documentation.</p><p>• Conduct audits on patient accounts to ensure accuracy and compliance with quality standards, offering feedback to leadership as needed.</p><p>• Maintain a compassionate and detail-oriented approach in all patient interactions, aligning with organizational goals and customer service expectations.</p><p>• Provide patient education materials and ensure all required documentation is completed promptly and correctly.</p>
<p>Job Title: Payroll Specialist</p><p><br></p><p>Job Summary:</p><p>We are seeking a skilled and detail-oriented Payroll Specialist with multistate payroll experience to join our team. This role is critical in ensuring employees across multiple states are paid accurately and on time in compliance with state and federal regulations. The ideal candidate will possess strong expertise in state-specific tax laws, payroll compliance, and multistate payroll processing. If you are a problem solver with exceptional attention to detail and a passion for providing excellent service, this opportunity may be a great fit for you!</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Payroll Processing: Process and administer end-to-end payroll for employees in multiple states, ensuring accuracy, compliance, and timeliness in every pay cycle.</p><p>Tax Compliance: Manage state-specific tax filings, unemployment insurance requirements, garnishments, and other deductions while staying current with regulatory changes across all applicable jurisdictions.</p><p>Data Management: Maintain employee records in payroll systems, ensuring accuracy for hires, terminations, promotions, and other employee status changes.</p><p>Auditing & Reporting: Conduct regular audits on payroll data to ensure compliance with internal standards and legal mandates. Prepare and distribute payroll reports and metrics as required.</p><p>Multistate Expertise: Act as the go-to resource for payroll-related matters across various states, providing guidance on compliance and system configurations specific to each state.</p><p>Customer Support: Address employee inquiries related to payroll, tax forms, deductions, and discrepancies promptly and professionally.</p><p>Vendor Coordination: Work with third-party payroll providers, tax agencies, benefits vendors, and other partners to ensure smooth payroll operations.</p><p>Process Improvement: Identify opportunities for improving payroll processes and work with the team to implement best practices for efficiency and accuracy.</p><p><br></p><p>Qualifications:</p><p><br></p><p>Experience: Minimum of 3–5 years in payroll processing, with significant experience handling multistate payroll.</p><p><br></p><p>Knowledge: Strong understanding of federal and state payroll tax laws, wage and hour laws, unemployment insurance, and garnishment processing.</p><p><br></p><p>Skills: Exceptional attention to detail, problem-solving skills, and ability to manage deadlines in a fast-paced environment.</p><p><br></p><p>Communication: Excellent written and verbal communication skills, with the ability to clearly explain payroll-related matters to employees and stakeholders.</p><p><br></p><p>If interested and qualified please apply to this listing or email your resume to jeremy.tranfaglia@roberthalf</p>
<p>We are looking for a meticulous Legal Billing Specialist to join a firm's team on a contract basis in Salem, Massachusetts. In this role, you will focus on managing billing processes, ensuring accuracy, and maintaining strong communication with clients. This position requires a proactive and organized individual with excellent customer service skills.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage the firm's billing, ensuring accuracy and timeliness.</p><p>• Collaborate with attorneys and associates to address billing inquiries and requests.</p><p>• Contact clients to provide updates on retainer balances and handle billing-related communications.</p><p>• Coordinate weekly billing cycles, ensuring all tasks are completed efficiently.</p><p>• Maintain and update billing records using Bill4Time software.</p><p>• Monitor and track billing data to ensure compliance with firm policies.</p><p>• Identify and resolve discrepancies in billing processes.</p><p>• Provide exceptional customer service through clear and effective communication.</p><p>• Support the firm with additional administrative billing tasks as needed.</p>
We are looking for a dedicated Revenue Administrator to join our team in Woburn, Massachusetts. This long-term contract position offers a hybrid work model, with on-site work required from Tuesday to Thursday and remote work permitted on Mondays and Fridays. The ideal candidate will play a key role in ensuring efficient financial operations, maintaining accurate records, and providing exceptional support to internal teams, customers, and vendors.<br><br>Responsibilities:<br>• Develop and implement process improvements to enhance operational efficiency.<br>• Deliver outstanding customer service while collaborating closely with Operations, Accounting, customers, and vendors.<br>• Oversee the complete lifecycle of purchase orders, including status tracking, closures, cancellations, extensions, and ensuring accurate accounts receivable transactions.<br>• Validate and process customer and vendor requests to ensure compliance with business guidelines and financial accuracy.<br>• Review and reconcile pass-through costs to ensure accurate billing and adherence to contract terms.<br>• Analyze reports related to invoicing, fees, and purchase orders to identify and resolve discrepancies.<br>• Address purchase order exceptions by collaborating with internal teams and escalating issues when necessary.<br>• Support project setups, perform fee validations, and contribute to the development of best practices and consistent operational standards.<br>• Maintain accurate financial records and assist in validating data for reporting purposes.
We are looking for a dedicated Patient Access Specialist to join our team in Nashua, New Hampshire. In this Contract-to-permanent role, you will play a critical part in ensuring smooth admissions and registration processes for hospital patients while maintaining compliance with organizational policies and regulatory standards. This position requires strong attention to detail and excellent communication skills to deliver exceptional service to patients and their families.<br><br>Responsibilities:<br>• Register patients accurately by assigning medical record numbers, performing compliance checks, and collecting necessary insurance and physician order details.<br>• Provide clear instructions and compassionate customer service during all patient interactions, adhering to organizational policies and standards.<br>• Meet assigned point-of-service goals, including the collection of patient financial responsibilities and past-due balances.<br>• Conduct pre-registration tasks, which may involve inbound and outbound calls to gather demographic, insurance, and payment information.<br>• Explain and obtain signatures for consent forms and distribute necessary patient education materials, ensuring proper documentation.<br>• Verify insurance eligibility and input benefit details to facilitate billing processes and maintain a high clean claim rate.<br>• Screen medical necessity for Medicare patients using specialized tools and provide required forms to inform them of potential non-payment scenarios.<br>• Utilize quality auditing systems to review and correct account information, ensuring compliance with audit standards and reporting accuracy.<br>• Perform audits of accounts across teams and departments, providing statistical data to support leadership in improving processes.
We are looking for an experienced Recertification Specialist to join our team on a contract basis in Boston, Massachusetts. In this role, you will play a critical part in ensuring compliance with Section 8 housing certifications while providing exceptional administrative support. This position offers an opportunity to contribute to a dynamic real estate and property management environment.<br><br>Responsibilities:<br>• Review and verify Section 8 housing certifications to ensure compliance with regulations.<br>• Communicate effectively with tenants and stakeholders to address inquiries and provide necessary information.<br>• Perform data entry tasks with accuracy to maintain housing records and documentation.<br>• Manage email correspondence related to housing certifications and tenant inquiries.<br>• Handle inbound and outbound calls to schedule appointments and follow up on recertification processes.<br>• Coordinate and organize schedules for recertification meetings and tenant consultations.<br>• Provide customer service support to tenants, addressing concerns and guiding them through the recertification process.<br>• Collaborate with leasing consultants to ensure smooth operations and timely completion of recertifications.<br>• Maintain organized records and documentation for audit and reporting purposes.
<p>Well respected Public Accounting Firm with a 35+ year history in the Andover area with an excellent reputation is looking to hire a Tax Manager. This person will be part of 15-person team reporting into the managing principal getting involved with all aspects of taxes servicing their clients. This includes compliance and consulting services on multiple client engagements from start to finish, which includes planning, executing, directing, and completing tax projects. BS Degree required, CPA, MST preferred with 5-10+ years of tax experience in the public or private sector. Will be involved in Individual, S-Corps, Partnerships and Fiduciary Tax returns supporting all research and tax matters. Great opportunity for a Tax Professional looking to join team friendly collaborative work environment, work/life balance culture and offers remote flexibility. If interested, reach out to dino.valeri@roberthalf;com or message me thru LinkedIn. </p><p> </p>
