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972 results for Customer Experience Specialist in Jserrors

Policy Service Specialist
  • Las Vegas, NV
  • onsite
  • Temporary to Hire
  • 25.00 - 28.00 USD / Hourly
  • We are looking for a Policy Service Specialist to support annuity and life insurance operations in Las Vegas, Nevada. This Contract to Permanent position is ideal for someone who combines strong customer service instincts with careful administrative follow-through and clear communication. In this role, you will work closely with clients and insurance carriers, helping move policies forward while maintaining accuracy, responsiveness, and a high standard of service.<br><br>Responsibilities:<br>• Communicate with clients regularly to provide timely updates on application progress and coordinate prompt follow-up with insurance carriers.<br>• Review incoming leads and policy-related information, verify details for completeness and accuracy, and keep related tasks moving to completion.<br>• Manage administrative support activities connected to annuity and life insurance servicing while maintaining organized and current records.<br>• Use Microsoft Outlook, Word, Excel, and related systems to document interactions, monitor workflow, and prepare basic reports or status tracking.<br>• Respond to client questions with empathy and solution-focused communication that supports a positive service experience.<br>• Maintain a high level of accuracy when entering, reviewing, and updating policy and client information across multiple systems.<br>• Adjust effectively to changing business needs and contribute to special assignments or process-related projects as requested by leadership.<br>• Represent the organization in a detail-focused manner through dependable service, strong communication, and consistent attention to client needs.
  • 2026-07-02T17:30:09Z
Patient Access Specialist
  • Bangor, ME
  • onsite
  • Temporary / Contract
  • 18.00 - 19.15 USD / Hourly
  • <p>We are looking for a Patient Access Specialist to support front-end patient account activities for a hospital setting in Bangor, Maine. This Long-term Contract position focuses on accurate admissions support, patient registration, insurance review, and financial communications while maintaining a high standard of service and regulatory compliance. The ideal candidate will combine strong administrative accuracy with a compassionate approach when assisting patients, families, and care teams.</p><p><br></p><p>Thursday, Friday, Saturday 7a-7p</p><p>Sunday, Monday, Tuesday 7p-7:30a</p><p><strong></strong></p><p>Responsibilities:</p><p>• Manage patient admission and registration activities, ensuring demographic details, medical record numbers, and account information are entered correctly and in a timely manner.</p><p>• Prepare patient accounts ahead of scheduled visits by completing pre-registration tasks, contacting patients as needed, and gathering insurance, demographic, and financial information.</p><p>• Review physician orders and coverage details, verify eligibility, and document benefit information to support accurate billing and cleaner claims processing.</p><p>• Communicate financial responsibility to patients or guarantors, collect point-of-service payments and outstanding balances, and discuss available payment arrangement options when appropriate.</p><p>• Explain consent documents, treatment-related forms, and required patient notices, securing signatures and proper documentation from patients, guardians, or guarantors.</p><p>• Perform medical necessity screening for applicable services, provide required notifications to Medicare patients when coverage may be limited, and document distribution of related forms and materials.</p><p>• Deliver attentive, compassionate customer service during all patient interactions while following organizational procedures and compliance standards.</p><p>• Use audit and reporting processes to identify account issues, correct registration errors, and help maintain documentation quality across departments and facilities.</p><p>• Compile accurate audit results and productivity information for Patient Access leadership while ensuring work meets established quality and timeliness expectations.</p>
  • 2026-07-06T14:08:39Z
Customer Service Representative
  • Nashville, TN
  • onsite
  • Temporary / Contract
  • 21.00 - 25.00 USD / Hourly
  • We are looking for a Customer Service Representative to support government and military shipping customers from Nashville, Tennessee in a Contract position. This role focuses on delivering responsive service, resolving shipment and booking concerns, and working closely with internal operations teams and external partners to keep freight moving efficiently. The ideal candidate brings strong customer support experience, sound judgment, and the ability to manage multiple service needs in a fast-paced environment.<br><br>Responsibilities:<br>• Manage customer inquiries from government and military accounts by investigating issues, providing timely updates, and driving resolution through established service procedures.<br>• Review and support shipment bookings, including coordination for vessel space, equipment availability, and operational alignment with internal teams.<br>• Monitor cargo activity and documentation to help maintain accurate booking records, service quality standards, and on-time follow-through.<br>• Partner with terminals, transportation providers, rail contacts, and other vendors to address delivery challenges and keep shipments progressing smoothly.<br>• Offer guidance on transportation options, routing considerations, and terminal-related questions to help customers make informed shipping decisions.<br>• Assist with pricing and rate-related requests by supporting quote preparation, basic rate interpretation, and coordination with the appropriate internal stakeholders.<br>• Handle escalated service matters with professionalism, using sound judgment to balance customer needs, process requirements, and cost-conscious solutions.<br>• Contribute to special assignments and coordinate competing priorities across multiple tasks while maintaining consistent service performance and communication.
  • 2026-07-08T13:08:42Z
Call Center Specialist
  • New Orleans, LA
  • onsite
  • Temporary to Hire
  • 16.00 - 18.00 USD / Hourly
  • We are looking for a Call Center Specialist to join a mission-driven non-profit organization in New Orleans, Louisiana. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, communicates clearly, and can build confidence quickly through hands-on training. The person in this role will support callers with professionalism and empathy while managing information accurately in a fast-paced office setting.<br><br>Responsibilities:<br>• Respond to incoming calls and provide courteous, solution-focused service to individuals seeking assistance and program information.<br>• Guide callers through questions related to housing support programs, eligibility topics, and general service inquiries with accuracy and care.<br>• Record conversations, update customer details, and maintain organized documentation within customer service and office systems.<br>• Use Microsoft Word and Excel to complete routine administrative tasks, track information, and prepare basic records as needed.<br>• Escalate complex concerns to the appropriate team members while ensuring each interaction is handled promptly and professionally.<br>• Participate in structured training to learn program guidelines, call handling procedures, and service expectations for the role.<br>• Support daily call center operations by balancing a high volume of inbound requests with consistent attention to detail.
  • 2026-06-16T20:14:11Z
Customer Success Specialist - Bilingual Spanish
  • San Diego, CA
  • remote
  • Temporary / Contract
  • 19.00 - 20.00 USD / Hourly
  • <p><strong>Position Summary</strong></p><p> Our nonprofit client is seeking a proactive and relationship-focused Customer Success Specialist to support program participants, partners, and stakeholders. This role is ideal for someone who enjoys building relationships, problem-solving, and ensuring a high-quality experience for individuals engaging with the organization’s services.</p><p>The Customer Success Specialist will act as a key liaison between clients and internal teams, helping ensure successful program engagement, timely follow-up, and overall customer satisfaction.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for program participants and external stakeholders</li><li>Build and maintain strong relationships to ensure positive engagement and satisfaction</li><li>Guide individuals through onboarding, program enrollment, or service utilization processes</li><li>Monitor customer accounts or case progress to ensure timely follow-up and resolution</li><li>Document interactions, updates, and outcomes in CRM or case management systems</li><li>Collaborate with internal teams (program staff, operations, and support services) to resolve issues</li><li>Identify opportunities to improve customer experience and streamline processes</li><li>Conduct follow-ups via phone and email to ensure ongoing engagement and support</li><li>Assist with reporting on customer activity, trends, and program participation metrics</li><li>Provide feedback to leadership regarding recurring issues or service gaps</li></ul><p><br></p>
  • 2026-06-26T18:53:41Z
Part Time Customer Service Representative
  • Fort Wayne, IN
  • onsite
  • Temporary / Contract
  • 20.00 - 20.00 USD / Hourly
  • <p>A growing organization is seeking a <strong>detail-oriented and reliable Customer Service & Data Entry Specialist</strong> to support their team during a temporary coverage need. This role is critical in helping manage increasing workload and ensuring smooth day-to-day operations.</p><p>This is a great opportunity for someone looking for <strong>flexible part-time hours</strong> with the potential for long-term growth.</p><p><strong>Key Responsibilities</strong></p><ul><li>Enter, update, and maintain accurate data in internal systems</li><li>Assist with <strong>shipment setup and order processing</strong></li><li>Respond to customer inquiries via <strong>phone and email</strong> with professionalism</li><li>Ensure timely follow-up and clear communication with internal and external partners</li><li>Review and verify data for accuracy; correct discrepancies as needed</li><li>Support documentation and file organization (digital and physical)</li></ul>
  • 2026-06-24T14:23:43Z
Payroll Customer Service
  • Leawood, KS
  • onsite
  • Temporary / Contract
  • 21.00 - 22.00 USD / Hourly
  • <p>We are looking for a detail-oriented Payroll Customer Service specialist for a 3-month contract to support a busy customer service operation in Kansas. This contract position focuses on assisting customers over the phone, handling service inquiries with care, and entering information accurately into company systems. The ideal candidate is comfortable in a call center environment, communicates clearly, and can manage both inbound and outbound interactions while maintaining a high standard of service.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, courteous assistance with payroll-related questions and service requests.</p><p>• Place outbound calls as needed to follow up on open issues, confirm information, or provide status updates to customers.</p><p>• Enter orders, service details, and customer information into internal systems with a high degree of accuracy.</p><p>• Resolve routine customer concerns by identifying needs, explaining available solutions, and ensuring appropriate next steps are completed.</p><p>• Maintain clear and organized records of customer interactions, updates, and resolutions during each contact.</p><p>• Work within a call center setting to manage daily call volume efficiently while meeting service expectations.</p><p>• Escalate complex inquiries to the appropriate team when issues require additional research or specialized support.</p>
  • 2026-06-18T15:18:47Z
Call Center Specialist
  • Las Vegas, NV
  • onsite
  • Temporary / Contract
  • 20.00 - 21.00 USD / Hourly
  • <p>We are looking for a Call Center Specialist to support a manufacturing operation in Las Vegas, Nevada. This Contract to Hire position focuses on delivering responsive service to customers, coordinating order activity across teams, and keeping project details accurate from intake through post-order follow-up. The ideal candidate is organized, comfortable handling a high volume of requests, and confident working with internal partners and customer-facing systems.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate customer orders from initial request through completion, ensuring information is accurate, timely, and aligned with established order management procedures.</p><p>• Partner with sales, intake, and quoting teams to gather details, answer questions, and support project activity across multiple product categories, including participation in kickoff discussions.</p><p>• Maintain customer account records, open order tracking, and shared documentation so teams have current and reliable order status information.</p><p>• Request pricing support when needed, upload order data to customer portals, and process related administrative updates in internal systems.</p><p>• Monitor lead times, revise shipping schedules when necessary, and communicate changes promptly to customers and sales representatives.</p><p>• Perform stock availability checks, prepare ticket selections within required timelines, and send shipment notifications for direct-ship orders.</p><p>• Support collection activities by securing required payments or deposits for applicable orders.</p><p>• Handle post-order tasks and customer-specific requests while ensuring program requirements are followed for national accounts, hospitality, international, private label, and other designated customer groups.</p>
  • 2026-07-02T17:30:09Z
Bilingual Client Support Specialist
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 20.00 - 22.00 USD / Hourly
  • <p>Our client is seeking a <strong>Bilingual Client Support Specialist (Spanish/English)</strong> to serve as the primary point of contact for customers, delivering exceptional service and building lasting relationships. This position is ideal for a customer-focused professional who is fluent in both English and Spanish and enjoys resolving issues, answering questions, and ensuring a positive client experience. The successful candidate is a strong communicator, an effective problem solver, and thrives in a collaborative, fast-paced environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Assist English- and Spanish-speaking clients via phone, email, and in person.</li><li>Provide accurate information regarding products, services, accounts, and company policies.</li><li>Resolve customer concerns efficiently while maintaining a high level of professionalism.</li><li>Process orders, account updates, service requests, and other client transactions.</li><li>Document customer interactions and maintain accurate records in the company's CRM system.</li><li>Coordinate with internal departments to ensure timely resolution of customer needs.</li><li>Follow up with clients to confirm satisfaction and provide additional assistance when needed.</li><li>Identify opportunities to improve the overall client experience.</li><li>Maintain productivity and quality standards while handling multiple priorities.</li><li>Perform administrative duties and special projects as assigned.</li></ul><p><br></p>
  • 2026-07-06T23:08:37Z
Member Support Specialist
  • Minnetonka, MN
  • remote
  • Temporary / Contract
  • 16.63 - 21.00 USD / Hourly
  • <p>A growing organization is seeking Member Support Specialists to provide exceptional service and support to customers in a fast-paced, team-oriented environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries regarding billing, benefits, enrollment and claim and resolve issues accurately and efficiently.</li><li>Provide support regarding products, services, account information, and general questions.</li><li>Deliver a positive customer experience through professional communication and problem-solving.</li><li>Maintain detailed documentation and follow through to resolution.</li><li>Navigate multiple systems and online tools while managing customer interactions.</li></ul><p><br></p>
  • 2026-07-02T17:30:09Z
Call Center Specialist
  • Hudson, WI
  • onsite
  • Temporary to Hire
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a Call Center Specialist to join our team in Hudson, Wisconsin in a contract-to-permanent capacity. This role is ideal for someone who combines strong customer support skills with administrative accuracy and can confidently manage inbound inquiries, documentation, and follow-up tasks. The position supports both internal teams and external clients, requiring clear communication, sound judgment, and a consistent, service-focused approach.<br><br>Responsibilities:<br>• Respond to incoming calls and client inquiries with care, providing timely assistance to both internal partners and external customers.<br>• Calm tense interactions by listening carefully, addressing concerns constructively, and guiding callers toward practical resolutions.<br>• Handle day-to-day administrative work such as preparing mailings, scanning records, faxing documents, and entering information into company systems.<br>• Review, complete, and update forms and related documentation with close attention to accuracy and processing requirements.<br>• Assist accounts receivable activities by checking service authorizations, identifying discrepancies, and coordinating corrections with appropriate representatives.<br>• Maintain organized digital records and support document workflows using tools such as Adobe and DocuSign.<br>• Coordinate scheduling and other workflow-related tasks to help keep team operations efficient and on track.<br>• Follow company policies, legal standards, and established procedures while completing assigned work.<br>• Strengthen job knowledge through ongoing training and skill development opportunities.
  • 2026-07-02T17:30:09Z
Bilingual Call Center Specialist
  • San Diego, CA
  • onsite
  • Temporary / Contract
  • 21.00 - 23.00 USD / Hourly
  • <p>Our client, a mission-driven nonprofit organization, is seeking a compassionate and customer-focused <strong>Bilingual Call Center Specialist (Spanish/English)</strong> to join their team. In this role, you will serve as the first point of contact for individuals seeking information, resources, and support. The ideal candidate is fluent in both English and Spanish, possesses excellent communication skills, and is passionate about making a positive impact within the community.</p><p><br></p><p>Key Responsibilities</p><ul><li>Answer a high volume of inbound calls from English- and Spanish-speaking clients in a professional, courteous, and empathetic manner.</li><li>Provide information about the organization's programs, services, and community resources.</li><li>Assess caller needs and connect individuals with the appropriate services or departments.</li><li>Accurately document all interactions in the organization's database or CRM system.</li><li>Follow up with clients to ensure questions and requests have been resolved.</li><li>Maintain confidentiality while handling sensitive client information.</li><li>Collaborate with internal teams to ensure timely and effective service delivery.</li><li>Meet established call quality, productivity, and customer service goals.</li><li>Assist with administrative tasks, data entry, and special projects as needed.</li><li>Support the organization's mission by delivering exceptional service to every caller.</li></ul><p><br></p>
  • 2026-07-09T23:33:39Z
Housing Specialist
  • New Orleans, LA
  • onsite
  • Temporary to Hire
  • 18.00 - 20.00 USD / Hourly
  • <p>We are looking for a detail-oriented individual with experience in the Affordable Housing industry to perform administrative operations for a nonprofit organization in New Orleans, Louisiana. This contract to permanent opportunity is ideal for someone who can coordinate information, communicate effectively with staff and vendors, and keep multiple priorities organized in a fast-paced environment. The person in this role will help strengthen day-to-day Housing Specialist activities through strong customer service, documentation, and follow-through.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate LIHTC activities by preparing requests, following up with tenants, monitoring eligibility status, and helping maintain policy compliance.</p><p>• Provide administrative support for departmental initiatives by organizing records, tracking milestones, and assisting with communication among internal stakeholders and external partners.</p><p>• Maintain strong communication ensuring updates are accurate, timely, and well presented.</p><p>• Create, submit, and monitor service tickets while keeping clear records and providing status updates to employees as issues move toward resolution.</p><p>• Serve as a point of contact between the property, tenant and case management team and agency staff, helping ensure inquiries are handled appropriately and responses are communicated promptly.</p><p>• Prepare reports, correspondence, and other business documents using Microsoft Office applications to support departmental operations.</p><p>• Manage email communication, scheduling needs, and routine administrative coordination to help the department stay organized and responsive.</p><p>• Assist with phone coverage and information gathering by handling inbound and outbound calls with accuracy and care.</p>
  • 2026-06-22T18:08:44Z
Customer Service Representative
  • Mt. Pleasant, PA
  • onsite
  • Temporary to Hire
  • 20.00 - 21.00 USD / Hourly
  • <p>We are offering a contract-to-hire opportunity for an <strong>on-site</strong> <strong>Customer Service Representative</strong> in <strong>Mount Pleasant, Pennsylvania</strong>. This role is with a global industrial distribution company and involves building ongoing business relationships with our customers through repeated contact and consultation. </p><p><br></p><p>As a Customer Service Representative, you will be providing expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude. </p><p><br></p><p>Hours: either 7:30AM or 8AM – 4:30PM or 5PM, depending on your start time. <strong>Pay : $20-21</strong></p><p><br></p><p>DUTIES:</p><p>• Assist customers by phone and in person at our facility</p><p>• Help customers get the parts they need</p><p>• Interact extensively with customers to clarify their needs, research, and recommend parts</p><p>• Meet / exceed monthly sales goals while increasing customer satisfaction</p><p>• Provide quotes</p><p>• Take orders</p><p>• Provide post order service</p><p>• Physically measure specs on a wide variety of parts</p><p><br></p>
  • 2026-06-25T18:48:44Z
Service Coordinator
  • Sunrise, FL
  • onsite
  • Temporary / Contract
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a bilingual Service Coordinator to support customers from our Sunrise, Florida team, with onsite training followed by a remote work arrangement. This is a Long-term Contract opportunity for someone who is comfortable with technology, communicates clearly in both English and Spanish, and enjoys helping people build confidence with online tools. The ideal candidate brings patience, strong attention to detail, and a customer-first mindset when guiding users through account access and system navigation.<br><br>Responsibilities:<br>• Assist customers by phone with account access, website navigation, and general service-related questions in English and Spanish.<br>• Guide users step by step through login setup and basic online system functions, adapting your approach to each customer's level of comfort with technology.<br>• Handle inbound calls efficiently while providing a supportive experience for customers who may need extra time or reassurance.<br>• Place outbound calls as needed to follow up on customer concerns, confirm resolution, or provide additional assistance.<br>• Enter and update customer information accurately in internal systems to maintain complete service records.<br>• Explain processes clearly and help customers become more independent in using online tools and self-service resources.<br>• Deliver detail-oriented customer support while troubleshooting routine issues and escalating more complex concerns when appropriate.
  • 2026-07-13T17:33:37Z
Customer Service Representative
  • Belmar, NJ
  • onsite
  • Permanent / Full Time
  • 41600.00 - 49920.00 USD / Yearly
  • <p>We are looking for a Customer Service Representative to deliver attentive, solutions-focused support for customers in Wall Twp, New Jersey. This position plays an important role in managing order-related requests, answering product questions, and helping create a positive experience across every customer interaction. The ideal candidate brings strong communication skills, sound judgment, and a customer-first mindset suited to a fast-moving business environment.</p><p>Salary:</p><p>$20 - $24 / Hour </p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, shipment status updates, issue resolution, pricing clarification, order acknowledgements, and post-sale follow-up.</p><p>• Build strong working knowledge of product offerings in order to provide accurate guidance and respond confidently to customer questions.</p><p>• Partner with internal teams to address service concerns efficiently and help ensure a smooth, high-quality customer experience.</p><p>• Monitor recurring customer questions and service patterns, then share insights that support improvements to products, processes, and overall service delivery.</p><p>• Develop positive relationships with both new and existing customers by communicating professionally, listening carefully, and responding with empathy and accuracy.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist sales and marketing efforts.</p><p>• Represent the company and its brands consistently by following communication standards, service policies, and brand expectations in every interaction.</p>
  • 2026-07-10T17:44:57Z
Customer Service Representative I (US)
  • King of Prussia, PA
  • onsite
  • Temporary / Contract
  • 17.50 - 18.20 USD / Hourly
  • <p>We are looking for a HYBRID Customer Service Representative I to support customer-facing operations for a bioprocessing-focused business in King of Prussia, Pennsylvania. This Long-term Contract position will serve as a key link between customers and internal teams, helping coordinate orders, resolve service issues, and maintain a high standard of responsiveness. The role requires strong communication, sound judgment, and the ability to keep order activity moving efficiently from initial request through final billing.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer orders from initial entry through final invoice, ensuring accuracy and timely progression at each stage.</p><p>• Work closely with sales, supply chain, finance, quality, regulatory, production, and logistics teams to support successful order completion.</p><p>• Coordinate shipment arrangements and monitor delivery status when transportation support or tracking updates are needed.</p><p>• Identify service risks early, address customer concerns proactively, and elevate complex issues to leadership when necessary.</p><p>• Manage exceptions that may delay fulfillment, including follow-up on account or credit-related matters.</p><p>• Communicate clearly with customers and internal stakeholders to provide updates, clarify requirements, and maintain confidence in the process.</p><p>• Support a smooth customer experience by balancing independent task ownership with effective teamwork across functions.</p>
  • 2026-07-02T17:30:09Z
Customer Service Representative
  • Bloomington, MN
  • remote
  • Temporary / Contract
  • 15.00 - 20.00 USD / Hourly
  • <p>Position Summary</p><p>We are seeking a customer-focused and professional <strong>Customer Service Representative</strong> to join our team. The ideal candidate is passionate about delivering exceptional service, resolving customer inquiries efficiently, and building positive relationships with customers. This role serves as a key point of contact for customers and plays an important role in maintaining customer satisfaction and loyalty.</p><p>Key Responsibilities</p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and issues in a timely and empathetic manner.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Document customer interactions and maintain records in the company’s customer relationship management (CRM) system.</li><li>Process orders, returns, exchanges, and account updates as needed.</li><li>Collaborate with internal teams to ensure customer concerns are addressed effectively.</li><li>Follow established service standards and company policies.</li><li>Identify opportunities to improve customer experiences and provide feedback to management.</li><li>Meet established performance metrics, including response times, quality standards, and customer satisfaction goals.</li></ul><p><br></p>
  • 2026-07-06T14:48:38Z
Intake / Admissions Specialist
  • Hayward, CA
  • remote
  • Temporary / Contract
  • 26.00 - 29.00 USD / Hourly
  • <p><strong>Position: </strong>Intake / Admissions Specialist</p><p><strong>Location:</strong> Hayward, CA</p><p><strong>Compensation:</strong> $26–$29/hour (DOE)</p><p><strong>Job Type:</strong> Contract</p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a compassionate and detail-oriented Intake / Admissions Specialist to join a healthcare organization in Hayward. This role serves as a critical first point of contact for patients, families, referral sources, and healthcare providers, helping coordinate the admissions and intake process from initial referral through enrollment. The ideal candidate has strong customer service skills, healthcare administrative experience, and the ability to navigate sensitive situations with professionalism and empathy. This contract opportunity is ideal for someone who enjoys helping patients access care while ensuring a seamless admissions experience.</p><p><strong>Responsibilities</strong></p><ul><li>Receive, review, and process incoming referrals, admissions requests, and patient inquiries while ensuring accuracy and timely follow-up.</li><li>Communicate with patients, family members, physicians, case managers, hospitals, and referral partners to gather required documentation and coordinate admissions.</li><li>Verify insurance eligibility, benefits, authorizations, and payer requirements to support a smooth intake process.</li><li>Maintain accurate patient records, intake documentation, admission logs, and electronic medical records while ensuring compliance with HIPAA regulations.</li><li>Coordinate closely with clinical, scheduling, billing, and operations teams to facilitate timely patient onboarding and continuity of care.</li></ul>
  • 2026-07-02T20:13:50Z
Customer Service Representative
  • Farifax, VA
  • onsite
  • Temporary / Contract
  • 19.00 - 19.00 USD / Hourly
  • <p>We are seeking a Customer Service Representative to join our team in a contract onsite position. This role is ideal for someone who thrives in a fast-paced environment, communicates effectively, and enjoys working as part of a team.</p><p><br></p><p>Responsibilities:</p><ul><li>Provide excellent customer service and support to customers by phone, email, or in person</li><li>Accurately enter and update customer information in company systems</li><li>Handle inquiries, resolve issues, and escalate concerns when appropriate</li><li>Maintain detailed and accurate records of customer interactions</li><li>Collaborate with team members to ensure a positive customer experience</li><li>Use Microsoft Office Suite and internal systems to complete daily tasks efficiently</li></ul><p><br></p>
  • 2026-07-09T18:00:17Z
Customer Service Representative
  • Miami, FL
  • remote
  • Temporary / Contract
  • - USD / Hourly
  • <p>Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Customer Service Representative. This position is ideal for someone who enjoys helping others, resolving concerns, and delivering a positive customer experience in a fast-paced environment.</p><p><br></p><p>Candidates must be fully bilingual in English and Spanish and comfortable communicating with customers by phone, email, and other support channels.</p><p><br></p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries by phone, email, and other communication channels in both English and Spanish</li><li>Provide accurate information regarding products, services, orders, accounts, policies, and procedures</li><li>Assist customers with placing orders, processing requests, updating account information, and resolving service-related concerns</li><li>Investigate customer issues and provide timely, professional solutions</li><li>Document customer interactions and maintain accurate information within the company’s customer relationship management or internal systems</li><li>Escalate complex concerns to the appropriate department or supervisor when necessary</li><li>Follow up with customers to confirm that questions or concerns have been resolved</li><li>Coordinate with internal teams, including sales, operations, billing, and logistics, to address customer needs</li><li>Maintain a professional, courteous, and empathetic approach during all customer interactions</li><li>Meet established service expectations, response-time goals, and quality standards</li><li>Assist with additional administrative and customer support duties as needed</li></ul><p><br></p>
  • 2026-07-10T14:03:58Z
Patient Registration Specialist
  • Trumbull, CT
  • onsite
  • Temporary / Contract
  • 18.00 - 21.00 USD / Hourly
  • <p>Position Overview</p><p>A leading healthcare organization in Trumbull, CT is seeking a compassionate and detail-oriented <strong>Patient Registration Specialist</strong> to join its team on a contract-to-hire basis. This position serves as the first point of contact for patients and plays a critical role in ensuring a positive patient experience through accurate registration, insurance verification, appointment scheduling, and administrative support.</p><p>The ideal candidate will have strong customer service skills, experience working in a healthcare setting, and the ability to manage multiple priorities in a fast-paced environment.</p><p>Responsibilities</p><ul><li>Greet and register patients in a professional and courteous manner.</li><li>Collect, verify, and update patient demographic and insurance information.</li><li>Verify insurance eligibility, coverage, authorizations, and referrals as required.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Explain registration forms, consent documents, and patient policies.</li><li>Process patient check-ins and check-outs efficiently.</li><li>Collect copayments, deductibles, and outstanding balances when applicable.</li><li>Maintain accurate patient records within the electronic medical record (EMR) system.</li><li>Respond to patient inquiries regarding appointments, insurance coverage, and general office procedures.</li><li>Ensure compliance with HIPAA and organizational privacy standards.</li><li>Coordinate with clinical and administrative staff to ensure smooth patient flow.</li><li>Handle incoming phone calls and provide exceptional customer service.</li><li>Assist with administrative projects and other duties as assigned.</li></ul><p><br></p>
  • 2026-07-08T20:23:42Z
Customer Service Representative
  • Hudson, WI
  • remote
  • Temporary / Contract
  • 20.00 - 22.00 USD / Hourly
  • <p>We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul><p><br></p>
  • 2026-07-02T17:30:09Z
Customer Service Representative
  • Somerset, NJ
  • onsite
  • Temporary / Contract
  • 22.00 - 24.00 USD / Hourly
  • <p>We are looking for a Customer Service Representative to support daily customer interactions and order processing for a busy team. This long-term contract position is ideal for someone who brings strong customer service and order entry experience, communicates clearly, and can manage a high volume of inquiries with professionalism. The person in this role will handle inbound and outbound communication, accurately enter and maintain customer orders, and help ensure a positive customer experience across every interaction.</p><p><br></p><p>Responsibilities:</p><ul><li>Accurately enter, review, and process customer orders in the system, ensuring all information is complete and correct.</li><li>Update existing orders, make revisions as needed, and verify order details before processing.</li><li>Respond to incoming customer calls and messages promptly, providing accurate information and effective support.</li><li>Place outbound calls as needed to follow up on requests, resolve open issues, or confirm order-related details.</li><li>Assist customers with product, service, pricing, and order-related questions while maintaining a courteous and solutions-focused approach.</li><li>Monitor order status and communicate updates, delays, or changes to customers in a timely manner.</li><li>Update customer account records, document interactions, and maintain accurate order documentation.</li><li>Use SAP and related systems to review order status, customer information, and service history.</li><li>Coordinate with internal teams, including sales, shipping, and operations, to resolve order issues and ensure timely fulfillment.</li><li>Escalate complex customer concerns as appropriate while maintaining a high level of customer satisfaction.</li></ul>
  • 2026-07-06T12:58:40Z
Customer Service
  • Manassas, VA
  • onsite
  • Temporary / Contract
  • 17.50 - 18.00 USD / Hourly
  • <p>We are looking for a reliable and customer-focused Customer Service Representative to join our team. This role is ideal for someone who enjoys assisting customers, managing multiple priorities, and providing exceptional service in a fast-paced environment. The successful candidate will possess strong communication skills, the ability to juggle multiple tasks, and at least one year of customer service experience.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Answer and direct incoming calls using a multi-line phone system.</li><li>Provide professional, courteous, and timely assistance to customers.</li><li>Respond to customer inquiries and resolve issues efficiently.</li><li>Manage multiple tasks and priorities while maintaining accuracy and attention to detail.</li><li>Maintain accurate records and documentation of customer interactions.</li><li>Collaborate with team members and other departments to ensure customer needs are met.</li><li>Perform general administrative and customer support duties as assigned.</li><li>Deliver a positive customer experience with every interaction.</li></ul>
  • 2026-07-06T18:58:45Z
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