<p>We are looking for a highly motivated <strong><em>Customer Experience Specialist</em></strong> to join our team in Honolulu, Hawaii. This is a permanent position, offering an excellent opportunity for a detail-oriented individual with a strong background in customer service and administrative support. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service by responding to inquiries and assisting callers with their needs.</p><p>• Process incoming and outgoing mail efficiently and accurately.</p><p>• Provide comprehensive client support to ensure a positive customer experience.</p><p>• Perform a variety of administrative tasks, including record management and data entry.</p><p>• Manage email correspondence professionally across multiple platforms.</p><p>• Offer solutions to customer concerns while maintaining a high level of satisfaction.</p><p>• Collaborate with team members to meet daily deadlines and achieve organizational goals.</p><p>• Adapt to assigned duties and responsibilities as needed to support operational requirements.</p>
<p>We are looking for a skilled and detail-oriented <strong><u>Customer Service Specialist to join our team on a contract-to-hire basis in Dallas, Texas</u></strong>. In this role, you will handle customer inquiries and purchase orders with precision while fostering strong relationships through exceptional service. This position offers an opportunity to work in a dynamic environment within the electrical test and measuring instruments industry.</p><p><br></p><p>Responsibilities:</p><p>• Process customer purchase orders accurately and ensure timely entry into the company’s system.</p><p>• Coordinate with various internal teams, including sales, procurement, and logistics, to guarantee order fulfillment and prompt delivery.</p><p>• Address and resolve customer concerns related to order discrepancies, returns, and shipping delays with professionalism.</p><p>• Maintain up-to-date records of customer interactions, transactions, and order details in company databases.</p><p>• Acquire and apply technical knowledge of electrical test and measuring instruments to assist customers effectively.</p><p>• Recommend process improvements to streamline order management and enhance customer satisfaction.</p><p>• Handle email correspondence and multi-browser systems to manage customer accounts and inquiries efficiently.</p><p>• Support connectivity-related issues and troubleshoot customer concerns regarding technical products.</p><p>• Utilize tools such as QuickBooks and Microsoft 365 to manage and report customer data accurately.</p><p>• Deliver exceptional customer service in a fast-paced environment while adhering to company standards.</p>
We are looking for a Customer Experience Specialist to join our team in Cleveland, Tennessee. In this role, you will provide outstanding customer support by handling inbound inquiries, scheduling service appointments, and maintaining accurate records. This is a Contract-to-permanent position, offering an excellent opportunity to grow your career in a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Address incoming customer calls regarding service, maintenance, and repair inquiries.<br>• Schedule service appointments and coordinate the dispatch of technicians to ensure timely resolutions.<br>• Provide reassurance and effective solutions to customers while maintaining a positive experience.<br>• Create and update customer accounts in internal systems with precision and attention to detail.<br>• Manage and organize account information using spreadsheets and administrative tools.<br>• Conduct follow-up activities to ensure customer concerns are fully addressed.<br>• Maintain detailed records of service requests, appointments, and customer interactions.<br>• Assist in general administrative duties to support the team’s operations.
We are looking for a dedicated Customer Experience Specialist to join our team in St. Louis Park, Minnesota. In this role, you will play a critical part in ensuring smooth communication between vendors and customers while maintaining high standards of service. This is a Contract to permanent position offering a blend of remote and in-office work, with free parking available onsite.<br><br>Responsibilities:<br>• Manage incoming orders from vendors and ensure timely responses to inquiries.<br>• Accurately input customer orders into the system while maintaining attention to detail.<br>• Investigate and resolve discrepancies in customer orders, such as missing or incorrect items.<br>• Collaborate with various departments to troubleshoot delivery issues, including transportation delays and product shortages.<br>• Prepare delivery tickets prior to shipping and confirm receipt of deliveries.<br>• Communicate updates and procedural changes effectively with internal stakeholders.<br>• Address customer concerns promptly, ensuring satisfaction and resolution.<br>• Monitor and revise purchase orders as needed, ensuring accuracy and compliance.<br>• Maintain organized records of customer interactions and order histories for reporting purposes.<br>• Participate in continuous improvement initiatives within the team to enhance customer service processes.
We are looking for a Customer Experience Specialist to join our team in Roseville, California. In this long-term contract role, you will play a key part in ensuring exceptional client experiences through effective communication, meticulous follow-through, and event coordination. This position is ideal for someone who thrives in a people-focused environment and is committed to delivering outstanding service.<br><br>Responsibilities:<br>• Provide administrative support to the associate advisor, ensuring all tasks are completed accurately and on time.<br>• Perform general office administration tasks, handling approximately 10% of your workload.<br>• Manage client interactions, including scheduling meetings, preparing for appointments, and following up afterward.<br>• Coordinate logistics for events such as retirement classes, seminars, and other gatherings with attendees.<br>• Serve as the first point of contact for clients, creating a welcoming and attentive environment.<br>• Deliver exceptional customer service by anticipating client needs and exceeding expectations.<br>• Organize calendars and schedules to ensure smooth operations and timely follow-ups.<br>• Assist with meeting preparation, ensuring all materials and details are ready for client-facing engagements.<br>• Contribute to the success of events by managing attendee lists and handling logistics.<br>• Foster positive relationships with clients and colleagues through strong communication and interpersonal skills.
<p>We are looking for a Customer Service Specialist to join a team in Newtown Square, Pennsylvania. This Contract to permanent position offers an excellent opportunity to contribute to customer support operations while utilizing organizational and data management skills. The ideal candidate will have experience with CRM systems and be comfortable handling data entry, customer interactions, and administrative tasks.</p><p><br></p><p>Responsibilities:</p><p>• Provide assistance to sales producers by streamlining sales processes and supporting lead and sales generation efforts.</p><p>• Manage and update client information within a CRM system, ensuring data accuracy and reliability.</p><p>• Perform detailed data entry tasks, including correcting errors and reorganizing spreadsheets for integration into the CRM system.</p><p>• Collaborate with data analysts to ensure accurate data migration and system updates.</p><p>• Handle customer inquiries through inbound and outbound calls, emails, and other communication channels.</p><p>• Maintain schedules by coordinating appointments and managing calendars.</p><p>• Utilize Microsoft Excel for data formatting, sorting, and organizing.</p><p>• Prepare well-organized documents and presentations using Microsoft Word and PowerPoint.</p><p>• Ensure timely responses to customer correspondence while maintaining a high level of service.</p><p>• Monitor and address system inconsistencies to improve operational efficiency.</p>
<p>Robert Half's retail client is looking for a contract-to-permanent onsite customer service / sales representative. This position requires weekends to be worked!</p><p><br></p><p>In this customer service / sales position, you will be responsible for the following:</p><p><br></p><p>Establish strong rapport and provide ongoing support to each member of the showroom</p><p>sales team.</p><p>Follow and maintain documentation of all sales leads as outlined in company</p><p>procedures. Salespersons are expected to designate working hours to lead generating</p><p>activities.</p><p>Document all pre- and post- completion follow-up with each client in Evosus software to</p><p>receive a full commission. Salespersons are expected to designate working hours to</p><p>follow-up activities.</p><p>Provide superior, attentive customer service to every individual client in person, via</p><p>phone or email. Salespersons are expected to designate showroom time to</p><p>“live” selling and closing presentations.</p><p>Attend periodic sales meetings and trainings as assigned. Salespersons are expected</p><p>to allocate working hours to sales reporting, self-study and training.</p><p>Maintain showroom appearance and operations.</p><p>Opening/Closing Checklist if there is no designated Showroom Assistant.</p><p>Provide daily administrative support to counter staff and attend to the P.O.S. retail desk</p><p>as needed.</p><p>Maintain strong workflow communications with delivery and service staff.</p><p><br></p><p>If you are interested in this customer service role, submit your resume today!</p>
<p>Join our team as a <strong>Bilingual Spanish</strong> Customer Experience Specialist! Bring your language skills and passion for service to a dynamic role, helping us deliver outstanding support to every customer and community member.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide personalized service to customers via phone, email, and chat, communicating fluently in both Spanish and English.</li><li>Resolve inquiries, troubleshoot issues, and answer questions about products or services.</li><li>Document all customer interactions promptly and accurately.</li><li>Collaborate with other team members to continuously improve the customer experience.</li><li>Uphold company standards for quality, integrity, and inclusivity.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Specialist to join our team in Syracuse, New York. This is a Contract-to-Permanent opportunity, ideal for professionals passionate about providing exceptional support and ensuring customer satisfaction. The role involves handling customer inquiries, managing requests efficiently, and maintaining accurate documentation.<br><br>Responsibilities:<br>• Respond promptly to inbound calls, addressing customer inquiries and resolving issues effectively.<br>• Process orders accurately and ensure all customer requests are entered into the system properly.<br>• Maintain detailed and organized records of all customer interactions and transactions.<br>• Identify potential issues and provide timely solutions to enhance customer experience.<br>• Conduct research using computer systems to resolve customer concerns and deliver accurate information.<br>• Navigate multiple monitors and resolutions seamlessly while managing customer interactions.<br>• Communicate professionally and empathetically with customers to build trust and rapport.<br>• Handle both inbound and outbound calls as necessary to meet customer needs.<br>• Collaborate with team members to ensure consistent and high-quality service delivery.
<p>We are seeking a motivated and detail-oriented Customer Service Specialist for ongoing opportunities! In this role, you will play a key part in delivering exceptional support and solutions to our clients while maintaining high standards of professionalism and service. This position ideal for individuals who have a passion for customer satisfaction and enjoy working in a fast-paced environment. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or live chat.</li><li>Provide accurate information about products, services, policies, and processes to clients.</li><li>Resolve customer complaints and escalate issues to appropriate departments when required.</li><li>Document customer interactions, feedback, and resolutions in the company’s CRM system.</li><li>Collaborate with internal teams to ensure customer needs are met efficiently.</li><li>Identify opportunities to improve customer experience and contribute ideas for enhancing service quality.</li><li>Meet or exceed performance goals, including response times, resolution rates, and customer satisfaction.</li></ul>
<p>We are seeking a motivated and detail-oriented Customer Service Specialist for ongoing opportunities! In this role, you will play a key part in delivering exceptional support and solutions to our clients while maintaining high standards of professionalism and service. This position ideal for individuals who have a passion for customer satisfaction and enjoy working in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or live chat.</li><li>Provide accurate information about products, services, policies, and processes to clients.</li><li>Resolve customer complaints and escalate issues to appropriate departments when required.</li><li>Document customer interactions, feedback, and resolutions in the company’s CRM system.</li><li>Collaborate with internal teams to ensure customer needs are met efficiently.</li><li>Identify opportunities to improve customer experience and contribute ideas for enhancing service quality.</li><li>Meet or exceed performance goals, including response times, resolution rates, and customer satisfaction. </li></ul>
Seeking an experienced Sales Coordinator to support the Customer Service Team in Ann Arbor MI. This role is. The ideal candidate is team-oriented, detail-oriented, highly organized, and detail oriented, with strong administrative, customer service, and sales communication skills. The position requires comfort working in fast-paced environments and the ability to collaborate effectively within a small team structure. Pay up to $24/hr depending on experience. This role is HYBRID. <br><br>Key Responsibilities: <br>• Respond promptly to customer inquiries via phone and email <br>• Prepare and send warranty quotes and invoices following established procedures and pricing <br>• Process purchase orders, enter payments, and update account records <br>• Track customer correspondence and maintain accurate data in internal systems <br>• Support the creation and maintenance of process documents and customer communication materials <br>• Assist with preparing reports and status updates for management <br>• Coordinate with internal departments to address customer needs and resolve issues <br>• Perform other administrative duties as assigned and strong customer service<br>• Conduct proactive outreach to customers following system purchases <br>• Communicate warranty benefits and terms effectively to drive sales <br>• Follow up with customers as warranty expiration dates approach to facilitate renewals <br>• Track customer information and status in internal systems <br>• Recommend new opportunities and trends based on reports and customer feedback <br>Marketing Support <br>• Assist with marketing initiatives and campaign support as needed <br>• Contribute to customer communication materials and promotional content <br>Team Collaboration <br>• Work collaboratively within a two-person team environment, requiring excellent interpersonal skills <br>• Maintain constant communication with team members via Microsoft Teams throughout the workday <br>• Coordinate efforts to ensure seamless customer experience and operational efficiency <br>Compensation & Benefits <br>• Associate degree or equivalent experience <br>• Strong organizational skills with attention to detail <br>• Clear written and verbal communication abilities with sales acumen <br>• Proficiency in Microsoft Office (including Teams) and familiarity with CRM systems are preferred <br>• Ability to prioritize, multitask, and work both independently and collaboratively <br>• Experience in processing orders, invoices, or contracts is a plus <br>• Comfort with sales conversations and customer relationship building Minimum Requirements <br>• At least 2 years in an administrative, customer service, or sales support role <br>• Proficient in English communication with strong phone presentation skills <br>• Skilled in Microsoft Office applications and the Teams platform <br>• detail oriented attitude and excellent phone etiquette <br>• Ability to thrive in a collaborative team environment <br>• Willingness to engage in sales activities and light marketing support <br>Work Environment • Office environment <br>• Standard business hours, Monday through Friday <br>• Collaborative two-person team structure requiring constant communication and coordination <br>• Initial office-based work with potential remote opportunities
We are looking for a motivated and detail-oriented Customer Support Specialist to join our team in Blaine, Minnesota. This is a long-term contract position that requires a proactive individual to manage customer inquiries, oversee installation pipelines, and maintain scheduling efficiency. The ideal candidate will excel at multitasking, problem-solving, and delivering exceptional customer service while working independently in a high-paced environment.<br><br>Responsibilities:<br>• Schedule and coordinate installation appointments, ensuring jobs are organized efficiently and completed on time.<br>• Review pending installations, verify product arrivals, and confirm labor requirements are in place.<br>• Monitor and manage the installation pipeline daily, ensuring updates and job closures are handled promptly.<br>• Prepare and organize all necessary paperwork for installation crews to ensure seamless project execution.<br>• Assign installation crews to projects based on their relevant skills and availability.<br>• Track and manage inventory, providing accurate estimated arrival times to customers and stakeholders.<br>• Address and resolve customer concerns to maintain high levels of satisfaction.<br>• Process payments and funding for completed jobs, adhering to company standards and protocols.<br>• Utilize CRM and ERP systems, including Microsoft Dynamics, to manage data entry and maintain accurate records.<br>• Perform additional administrative tasks as assigned to support operational efficiency.
<p>A fast-growing <strong>consumer lifestyle and outdoor gear company</strong> in Oceanside is seeking a <strong>Customer Experience Specialist </strong>to support their expanding operations. This person will be the first point of contact for customers — ensuring every interaction reflects the brand’s values of quality, care, and reliability. If you love helping people, have strong communication skills, and enjoy working in a collaborative environment, this role offers the perfect mix of administrative, problem-solving, and customer engagement responsibilities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and live chat with professionalism and empathy.</li><li>Process online orders, returns, and exchanges in a timely manner.</li><li>Troubleshoot issues related to shipments, product defects, and billing concerns.</li><li>Coordinate with warehouse and fulfillment teams to ensure on-time delivery.</li><li>Track customer interactions and feedback to improve service quality.</li><li>Assist with CRM data entry and maintenance.</li><li>Support the marketing team with customer outreach, surveys, and follow-ups.</li><li>Maintain a high standard of accuracy and brand consistency in all communications.</li></ul>
<p>Robert Half Lexington is looking for a dedicated Customer Success Specialist to join a team in Lexington-Fayette, Kentucky. This is a Contract to permanent opportunity, offering a dynamic work environment with potential for long-term placement and detail-oriented licensing. The role involves delivering exceptional customer service while managing inbound calls and supporting clients with property and casualty policy needs. Licensing in KY is required for this role. Apply today to be considered! </p><p><br></p><p>Responsibilities:</p><p>• Handle approximately 30 customer calls daily, addressing inquiries related to property and casualty policies.</p><p>• Identify potential sales opportunities during client interactions and transfer leads to the sales team.</p><p>• Review and interpret policy notes to provide accurate information to customers.</p><p>• Assist clients with claims by collecting basic information and transferring them to the appropriate department.</p><p>• Maintain a calm and detail-oriented demeanor during all customer interactions.</p><p>• Work a rotating four-day workweek, ensuring consistent hours and pay.</p><p>• Collaborate with internal teams to ensure seamless client service.</p><p>• Perform accurate data entry and documentation for all customer interactions.</p><p>• Adhere to company standards for customer service excellence and compliance.</p><p>• Continuously seek opportunities to enhance the customer experience.</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are seeking a motivated and detail-oriented Customer Service Specialist for ongoing opportunities. In this role, you will play a key part in delivering exceptional support and solutions to our clients while maintaining high standards of professionalism and service. This is an ongoing position ideal for individuals who have a passion for customer satisfaction and enjoy working in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or live chat.</li><li>Provide accurate information about products, services, policies, and processes to clients.</li><li>Resolve customer complaints and escalate issues to appropriate departments when required.</li><li>Document customer interactions, feedback, and resolutions in the company’s CRM system.</li><li>Collaborate with internal teams to ensure customer needs are met efficiently.</li><li>Identify opportunities to improve customer experience and contribute ideas for enhancing service quality.</li><li>Meet or exceed performance goals, including response times, resolution rates, and customer satisfaction.</li></ul>
We are looking for a dedicated Customer Success Specialist to join our team in Carlsbad, California. In this contract position, you will play a key role in ensuring our members have a seamless experience by addressing their inquiries and providing exceptional support. Your expertise in customer service and technology will be vital in resolving issues and maintaining accurate data.<br><br>Responsibilities:<br>• Develop a deep understanding of membership benefits, the organization’s dashboard, event attendees, and related activities.<br>• Respond promptly and effectively to member inquiries regarding event registration.<br>• Provide accurate and timely follow-up to resolve member questions or concerns.<br>• Ensure all data and information within the organization’s system are consistently updated and accurate.<br>• Offer on-site registration assistance during scheduled events.<br>• Diagnose and troubleshoot issues related to the organization's dashboard, resolving bugs and system errors.<br>• Report identified bugs to the technology team using the designated tracking tool and collaborate with developers to address concerns.
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience.</p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
<p>We are looking for a proactive and detail-oriented Customer Success Specialist to join our team in Maple Grove, Minnesota. In this role, you will serve as the key point of contact for customers, ensuring their inquiries are addressed promptly and effectively. This position offers the opportunity to build strong relationships with clients while managing various administrative and customer service tasks.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the outside sales team to meet and exceed customer satisfaction goals.</p><p>• Provide accurate and timely information regarding pricing, inventory availability, shipping costs, and delivery schedules.</p><p>• Handle customer inquiries, prepare price quotations, and initiate purchase orders as needed.</p><p>• Process customer orders, changes, and returns in accordance with departmental policies and procedures.</p><p>• Foster positive and attentive relationships with customers to enhance their overall experience.</p><p>• Calculate pricing, discounts, shipping fees, and sales margins with precision.</p><p>• Investigate and resolve customer complaints related to product quality or shipment issues.</p><p>• Identify opportunities to recommend and close additional purchases of products or services.</p><p>• Maintain organized records of orders and ensure customer information in the database is up-to-date.</p>
<p>We are looking for an experienced Accounts Receivable / Customer Service Specialist to join our team in the New Providence, New Jersey area. This role involves managing customer accounts, resolving payment-related inquiries, and ensuring accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a customer-focused approach to effectively handle account reconciliations and build positive client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Communicate with customers to address inquiries about lease terms, rental periods, and payment-related issues.</p><p>• Review lease agreements to verify payments and determine potential credits, subject to management approval.</p><p>• Prepare detailed aging reports for past-due accounts, providing analysis and recommendations for action.</p><p>• Investigate unidentified payments and collaborate with customers to resolve application discrepancies.</p><p>• Reconcile and resolve payment inquiries, coordinating with sales and administrative teams as needed.</p><p>• Monitor unapplied cash and overdue balances on lessee accounts to ensure accurate records.</p><p>• Facilitate the collection of overdue payments while fostering strong customer relationships.</p><p>• Download payment data from customer portals and ensure proper application.</p><p>• Verify data input for accuracy and compliance with financial standards.</p>
<p><strong>Client Service Specialist</strong></p><p>A growing wealth management firm is seeking an experienced <strong>Client Service Specialist</strong> to join our team. This role is primarily back-office and administrative, with some client interaction via email and phone. You’ll support approximately 200 client relationships and collaborate across departments to ensure exceptional service.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Manage client requests such as account openings, transfers, ACH processing, and document execution.</li><li>Communicate with clients and custodians to resolve operational inquiries.</li><li>Prepare reports and assist with meeting materials using CRM and portfolio management systems.</li><li>Contribute to quarterly reporting and help improve client service processes.</li><li>Maintain accurate client data and ensure compliance with firm procedures.</li></ul><p><strong>Why Join Us</strong></p><ul><li>Competitive salary and benefits (medical, dental, vision).</li><li>401(k) with matching after 6 months.</li><li>Generous PTO: 3 weeks vacation plus separate sick days.</li><li>Collaborative team environment with opportunities to improve processes and client experience.</li></ul><p><strong>Interested?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p>We are looking for a motivated and detail-oriented Customer Success Specialist to join our team in Piscataway, New Jersey. This is a contract position with potential for extension, requiring a hybrid work setup that includes 100% onsite training initially. The role involves delivering exceptional customer service by managing customer interactions and ensuring seamless coordination with various departments to meet service expectations. We are ideally looking for candidates with experience in SAP.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders, changes, and returns in accordance with established policies and procedures.</p><p>• Investigate shipping and invoicing discrepancies by collaborating with relevant departments and entering data into the customer satisfaction system.</p><p>• Partner with the sales team to exceed customer service goals and maintain high satisfaction levels.</p><p>• Coordinate with the supply chain team to manage embellishment fulfillment, including new logo setups, existing configurations, and delivery timelines.</p><p>• Communicate with supply chain and distribution teams regarding delivery schedules, tracking details, and order activities.</p><p>• Resolve issues related to orders placed on manual hold, ensuring timely solutions.</p><p>• Issue return goods authorizations (RGAs) for customers and manage required documentation.</p><p>• Provide backup support for picking, packing, and shipping literature as needed.</p><p>• Perform additional tasks and responsibilities as assigned to support the team and organizational goals.</p>
We are looking for a dedicated Customer Service Representative to join our team in Richmond, Virginia. In this position, you will play a vital role in delivering exceptional service to customers, ensuring their inquiries and orders are handled efficiently and professionally. This is a great opportunity for someone with strong communication skills and a passion for customer satisfaction.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via inbound calls, addressing questions and resolving issues with professionalism.<br>• Process orders accurately using order entry systems to ensure timely fulfillment.<br>• Provide clear and concise information about products and services to assist customers in making informed decisions.<br>• Manage both inbound and outbound calls to maintain effective communication with clients and partners.<br>• Collaborate with team members to ensure customer concerns are resolved effectively and within company guidelines.<br>• Maintain detailed records of customer interactions, transactions, and feedback for continuous improvement.<br>• Identify opportunities to enhance customer experience and suggest improvements to processes.<br>• Uphold company standards by delivering high-quality service and maintaining a positive attitude during interactions.<br>• Follow established protocols and procedures to ensure compliance with company policies.
We are looking for a motivated Customer Service Representative to join our team in Eugene, Oregon. This is a contract position offering consistent shifts and thorough training to ensure success in the role. The ideal candidate will possess strong communication skills and a focus on delivering exceptional customer experiences.<br><br>Responsibilities:<br>• Respond to inbound calls and assist customers with inquiries and concerns.<br>• Maintain an attentive and friendly demeanor while addressing customer needs.<br>• Follow provided scripts to ensure consistency and accuracy in communication.<br>• Collaborate with team members to resolve complex issues efficiently.<br>• Demonstrate adaptability in learning new procedures and systems.<br>• Meet performance metrics such as call handling time and customer satisfaction scores.<br>• Attend training sessions to continuously improve service delivery.<br>• Perform basic data entry tasks and update customer records as needed.<br>• Ensure compliance with company policies and procedures during interactions.<br>• Support team goals by contributing to a positive and productive work environment.
