1,007 Results for Customer Experience Specialist Jobs in Jserrors

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Customer Experience Specialist

Lansing, MI
onsite
Temporary to Hire
17.00 - 18.00 USD / Hourly
We are looking for a Customer Experience Specialist to support riders and visitors with knowledgeable, courteous service in Lansing, Michigan. This is a Contract position within the transport industry, focused on delivering a positive customer experience through responsive communication, accurate information sharing, and dependable administrative support. The ideal candidate is comfortable handling public inquiries, resolving service-related concerns, and managing daily transactions with a high level of accuracy and professionalism. Must be available: Monday-Friday 7am-7pm and Saturday and Sunday 8:50am-5pm. Shifts will vary, 40/hours a week. Responsibilities:• Guide customers on routes, fares, schedules, and available transit options so they can make informed travel decisions.• Respond to questions, concerns, and service feedback from riders, vendors, and staff in a respectful and solution-oriented manner.• Demonstrate emotional resilience and professionalism when assisting customers who may be experiencing frustration or service-related concerns, using de-escalation skills to maintain a positive customer experience.• Handle lost-and-found intake and release activities in accordance with established organizational procedures.• Complete daily sales and payment activities for fare products, including cash, check, and card transactions, while maintaining accurate reconciliations.• Monitor and balance the cash drawer and fare media records to support reliable end-of-day accounting.• Open and close customer service locations by following site procedures and maintaining readiness for daily operations.• Provide coverage for front desk and customer experience team functions as needed, while supporting department projects, meetings, and training initiatives.
2026-10-05T19:03:48Z

Customer Experience Specialist

Seattle, WA
onsite
Temporary / Contract
23.75 - 25.00 USD / Hourly
We are looking for a Customer Experience Specialist to join a busy support team in Seattle, Washington. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, managing a fast-paced workload, and creating positive service experiences through thoughtful communication. The person in this role will handle a range of customer needs while contributing to a collaborative and customer-focused environment. Responsibilities: • Manage a high volume of daily customer contacts while maintaining composure, accuracy, and a service-focused approach. • Support customers with order placement, product exchanges, and returns by following established service guidelines and company policies. • Document customer concerns and feedback thoroughly, and route more complex matters to the appropriate team for resolution. • Respond to customer inquiries through phone and email with clear, attentive, and empathetic communication. • Troubleshoot basic customer issues, including connectivity-related concerns, and provide timely assistance or next-step guidance. • Work closely with colleagues to promote a cooperative, positive, and solution-driven team atmosphere. • Navigate multiple browser-based tools and systems efficiently to research information and complete customer requests. • Maintain strong attention to detail while adapting to shifting priorities in a high-demand service environment.
2026-10-12T20:58:41Z

Customer Experience Specialist

Joshua Tree, CA
onsite
Temporary / Contract
18.21 - 23.00 USD / Hourly
We are looking for a Customer Experience Specialist to support customers in a California location with a wide range of account and service needs. This Long-term Contract position is ideal for someone who enjoys delivering clear guidance, resolving service concerns, and creating positive experiences across phone and written communication. The person in this role will help customers navigate billing, account maintenance, assistance programs, and service requests while ensuring interactions are handled accurately and professionally. Responsibilities: • Provide responsive support to customers by answering questions related to billing, rate structures, account activity, and general service inquiries. • Manage account lifecycle transactions, including opening new accounts, updating existing customer information, and closing services when requested. • Process service activation and disconnection requests while ensuring all required steps are completed accurately and on time. • Explain credit-related guidelines, payment expectations, and available customer assistance options, including programs for customers with relevant financial need. • Investigate concerns related to unusually high usage, communicate findings clearly, and assist with customer outreach when notification is required. • Support customers and stakeholders with questions tied to development-related service requests and associated processes. • Carry out lock-off activities for delinquent water accounts in accordance with applicable regulations, policies, and legal requirements. • Prepare and send customer correspondence regarding account standing, including notices for missed payments, returned payments, and payment arrangements.
2026-10-12T22:24:07Z

Customer Experience Specialist

Jenison, MI
onsite
Temporary / Contract
19.79 - 22.91 USD / Hourly
We are looking for a Customer Experience Specialist to support daily front office operations for a manufacturing organization in Jenison, Michigan. This is a Contract position focused on creating a welcoming first impression, responding to customer inquiries, and ensuring orders and communications are handled accurately. The ideal candidate brings strong interpersonal skills, confidence in a fast-paced office setting, and the ability to coordinate smoothly with both visitors and internal teams. Responsibilities: • Welcome visitors, delivery personnel, and customers at the front desk while maintaining an organized and detail-focused reception area. • Answer incoming phone calls, address routine questions, and direct inquiries to the appropriate team members when needed. • Receive customer orders and enter accurate information into company systems in a timely manner. • Manage guest check-in procedures and ensure all visitors are properly signed in according to office expectations. • Communicate with internal departments to support order flow, resolve issues, and keep customer requests moving efficiently. • Monitor email and browser-based tools to respond to customer needs and track ongoing communications. • Provide attentive service to customers by listening carefully, clarifying concerns, and offering helpful follow-up. • Support front office coordination tasks that help maintain smooth day-to-day customer service operations.
2026-10-16T14:14:07Z

Customer Experience Specialist

Lyndhurst, NJ
onsite
Temporary / Contract
17.41 - 20.16 USD / Hourly
We are looking for a Customer Experience Specialist to support business near Rutherford, New Jersey. This Long-term Contract position is ideal for someone who enjoys helping customers, resolving order-related questions, and delivering attentive service across phone and email channels. The role offers an opportunity to work in a fast-paced office setting where responsiveness, organization, and a customer-first mindset are essential. Responsibilities:• Manage customer orders accurately and efficiently, ensuring details are entered and updated correctly throughout the process.• Investigate customer purchase inquiries by reviewing order information, identifying issues, and providing clear next steps.• Track shipments and share timely delivery updates with customers while coordinating follow-up when delays or exceptions occur.• Support return requests and product quality concerns by gathering information, explaining available solutions, and helping drive resolution.• Respond to customer questions through phone and email with professionalism, empathy, and a focus on positive outcomes.• Handle a high volume of service interactions while maintaining accuracy, sound judgment, and attention to detail.• Work closely with internal teams to address customer needs, escalate complex cases when necessary, and keep records current.• Contribute to a smooth in-office customer support operation with flexibility to assist during evenings and weekends as needed.
2026-10-07T12:43:43Z

Customer Experience Specialist

Haltom City, TX
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Customer Experience Specialist to join a busy service team supporting clients in Haltom City, Texas. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing administrative details, and keeping service activity organized in a fast-moving environment. The role focuses on assisting customers with equipment-related service needs while coordinating closely with internal teams to ensure requests are handled accurately and efficiently. Responsibilities: • Handle incoming customer communications related to service needs, repair updates, appointment timing, and equipment questions. • Enter new service requests and keep work order records accurate, current, and well-documented within internal systems. • Partner with scheduling and dispatch teams to help arrange service visits and maintain smooth daily operations. • Track outstanding service orders, identify delays, and follow up to help move requests toward completion. • Address customer concerns with professionalism and escalate more complex issues to the appropriate team members when needed. • Support order-related administrative tasks, including quote assistance, order entry, and status follow-through. • Coordinate with multiple departments to ensure service information is shared clearly and customer expectations are managed effectively.
2026-10-12T21:33:47Z

Customer Experience Specialist

Salt Lake City, UT
onsite
Temporary to Hire
14.25 - 16.50 USD / Hourly
We are looking for a Customer Experience Specialist to support clients and legal teams by managing incoming inquiries and handling case-related administrative tasks. This contract opportunity is based in Salt Lake City, Utah, and is ideal for someone who enjoys delivering attentive service in a fast-paced, detail-oriented environment. The right candidate will communicate clearly, stay organized across multiple tasks, and provide dependable support for a range of law firm matters. Responsibilities: • Respond to inbound calls with care, gather key details, and provide accurate assistance to callers. • Support legal case workflows by completing administrative tasks, updating records, and maintaining organized documentation. • Manage email communication with clients and internal teams to ensure timely follow-up and clear information sharing. • Navigate multiple browser windows and systems efficiently while handling customer interactions and research needs. • Help resolve service and connectivity-related issues by identifying concerns and directing them appropriately. • Maintain a high standard of customer care by addressing questions with patience, accuracy, and attention to detail. • Track case-related activity and ensure information is entered correctly to support ongoing legal matters.
2026-10-09T23:38:42Z

Customer Experience Specialist

Sand Springs, OK
onsite
Temporary to Hire
24.00 - 28.00 USD / Hourly
Job Title: Customer Experience SpecialistLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a knowledgeable and customer-focused Customer Experience Specialist to support a dynamic Customer Service team. This role is responsible for delivering exceptional service to both internal and external customers, resolving complex issues, and supporting key initiatives that enhance the overall customer experience. The ideal candidate brings strong product knowledge, problem-solving skills, and the ability to thrive in a fast-paced, team-oriented environment. Key Responsibilities:<ul><li>Serve as a full-time Customer Service Representative managing assigned accounts, customers, and Account Managers</li><li>Process customer orders, revisions, and returns via phone, email, and other channels in accordance with company procedures</li><li>Communicate pricing, shipping timelines, delays, and order details clearly and accurately to customers</li><li>Confirm pricing on all orders and maintain accurate order documentation</li><li>Respond to general inquiries and route calls to the appropriate departments</li><li>Resolve escalated customer issues while collaborating with internal teams including Operations, Sales, and Procurement</li><li>Support and implement customer service initiatives, process improvements, and procedural updates</li><li>Identify opportunities to enhance orders by consolidating or suggesting additional products</li><li>Maintain strong knowledge of company products, processes, and systems</li><li>Partner with the Commercial team to meet and exceed customer expectations</li><li>Participate in monthly quality and team meetings</li></ul>
2026-10-13T20:53:43Z

Customer Experience Specialist

Honolulu, HI
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a onsite Customer Experience Specialist to support a Financial Services team in Honolulu, Hawaii. This Long-term Contract position focuses on delivering responsive service to customers while assisting with claims-related administrative work in a fast-paced environment. The ideal candidate brings strong organizational skills, accuracy with data, and the ability to handle customer interactions efficiently. Preference will be given to Hawaii residents due to the nature of this opportunity. Responsibilities:• Provide front-line support to internal and external customers by answering inquiries, managing email correspondence, and handling inbound and outbound communication.• Review and process claims documentation accurately, ensuring information is complete and submitted within established timelines.• Confirm insurance details by checking coverage information and resolving discrepancies through careful follow-up.• Enter, update, and maintain claim and customer records with a high degree of precision across required tracking tools and databases.• Keep detailed operational logs and prepare routine reports to support department visibility and workflow monitoring.• Assist the claims team with day-to-day administrative tasks that help maintain smooth and efficient department operations.
2026-10-13T17:48:42Z

Customer Experience Specialist

Indianapolis, IN
onsite
Temporary to Hire
23.08 - 30.77 USD / Hourly
We are looking for a Customer Service Relations Specialist to support customer accounts from order intake through delivery while building strong, dependable client relationships. This Long-term Contract position is based in Indianapolis, Indiana, and is ideal for someone who can balance customer communication, order accuracy, and cross-functional coordination in a fast-paced manufacturing setting. The role works closely with sales, production, and shipping teams to help ensure customer needs are addressed promptly and deliveries stay on schedule. Responsibilities:• Manage a portfolio of customer accounts ranging from straightforward to highly complex, providing responsive day-to-day support.• Receive and enter customer orders from clients and account managers with a high level of accuracy and urgency.• Keep customers informed by addressing questions related to order progress, pricing requests, revisions, confirmations, and service concerns.• Process purchase orders, apply account adjustments or credits when needed, and maintain accurate customer records.• Partner with manufacturing and shipping teams to help meet delivery commitments and resolve order-related issues.• Use company systems and internal tools to track orders, update account information, and support operational workflows.• Investigate and respond to customer complaints or service challenges in a thorough and solution-focused manner.
2026-09-18T07:04:08Z

Customer Service Specialist

West Palm Beach, FL
onsite
Permanent / Full Time
65000.00 - 85000.00 USD / Yearly
Robert Half Finance & Accounting is working with an industry leading manufacturing client with global operations seeking a Customer Service Specialist to add to their team. In this role, you will support order management and customer communications for a fast-paced distribution environment while working across various departments within the company. This role serves as a key point of contact for customers (both domestic & international), distributors, and internal teams by ensuring orders, product requests, and service issues are handled accurately and efficiently. The ideal candidate brings strong administrative and customer service experience, communicates clearly, and is comfortable coordinating with shipping and sales teams to deliver a high-quality customer experience. Responsibilities:• Manage incoming customer, distributor, and internet orders from receipt through completion while maintaining accuracy and timely follow-up.• Provide clear information to customers regarding product pricing, stock status, shipping timelines, and available discounts.• Handle requests for product literature, price books, instruction manuals, and related support materials.• Coordinate special parts orders and product sample requests for customers as well as the sales team.• Work closely with the shipping department to align order fulfillment, delivery details, and logistics needs.• Respond promptly to email inquiries from distributors and homeowners with accurate and attentive service.• Support the resolution of product returns, warranty matters, and shortage claims by gathering details and coordinating next steps.• Build and maintain positive customer relationships through responsive service and consistent communication.• Assist with additional administrative and service-related tasks as needed to support daily operations.
2026-09-22T13:44:06Z

Sr. Customer Service Specialist

Memphis, TN
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
We are looking for a Sr. Customer Service Specialist to join our team in Memphis, Tennessee in a contract-to-permanent capacity. This position serves as a central point of contact for customers while overseeing order activity, account support, and coordination across sales, operations, warehouse, technical, and production teams. The ideal candidate brings a strong service mindset, excellent organization, and the ability to keep multiple priorities moving in a fast-paced, onsite environment. Responsibilities: • Oversee the full order lifecycle from initial entry through fulfillment, confirming accuracy, timing, and customer expectations at each stage. • Partner with internal departments to resolve questions related to inventory, shipment schedules, documentation, and order progress for domestic and international customers. • Support customer accounts by assisting with pricing details, proposals, contract-related coordination, and activities that strengthen long-term business relationships. • Track open orders, customer demand patterns, and forecast information to help improve planning and day-to-day operational execution. • Maintain organized customer records, shared communication channels, and reporting data to ensure information remains current and accessible. • Identify service gaps and workflow inefficiencies, then recommend practical improvements that enhance responsiveness and accuracy. • Provide cross-coverage for customer service and commercial support tasks as business needs shift. • Communicate clearly with customers and internal partners to address issues quickly and maintain a consistent service experience.
2026-10-05T21:08:46Z

Customer Service Specialist

Honolulu, HI
onsite
Temporary to Hire
16.15 - 18.70 USD / Hourly
We are looking for a Customer Service Specialist to support daily operations for the warehouse in Hawaii. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing administrative duties, and keeping information organized in a fast-paced service environment. The person in this role will serve as a key point of contact for individuals seeking program information while providing dependable coordination and office support. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call us at 808-531-0800. Responsibilities:• Assist callers and visitors by answering questions about available programs and services in a thorough and helpful manner.• Coordinate and confirm pickup times and client appointments to support smooth day-to-day scheduling.• Enter and maintain accurate information in internal records and tracking systems.• Speak with clients to gather feedback and complete surveys in a respectful and organized way.• Support administrative activities tied to human services programs, including document handling and routine office tasks.• Communicate clearly by phone, email, and in writing with clients, staff, and community contacts.• Work closely with team members and partner programs to ensure responsive service for a diverse population.
2026-10-13T19:03:43Z

Client Service Specialist II

St. Petersburg, FL
remote
Temporary / Contract
16.00 - 18.00 USD / Hourly
We are looking for a Client Service Specialist II to support commercial and corporate banking clients from our St. Petersburg, FL location. This Long-term Contract position focuses on delivering responsive, accurate service across deposit account onboarding, treasury-related support, and client issue resolution. The ideal candidate brings strong banking knowledge, excellent communication skills, and the ability to coordinate effectively with internal partners to ensure a seamless client experience. Responsibilities:• Guide clients through onboarding activities for deposit accounts and treasury services, helping ensure timely completion and a smooth service experience.• Respond to client inquiries with urgency and accuracy, assessing needs carefully and taking appropriate action to resolve concerns.• Coordinate with internal teams to maintain clear communication, align on next steps, and support consistent service delivery.• Serve as a client advocate by connecting customers with specialized internal resources when more advanced support is required.• Investigate service-related questions and follow through on research requests until a clear resolution is provided.• Recognize opportunities to introduce relevant banking solutions and refer clients to appropriate business line partners.• Maintain detailed records and correspondence using banking platforms, email, and CRM tools such as Salesforce.• Support day-to-day banking operations while managing multiple priorities in a fast-paced service environment.
2026-10-12T15:34:06Z

Client Services Specialist

Oceanside, CA
onsite
Temporary / Contract
28.00 - 32.00 USD / Hourly
More than customer service — become the person clients remember.A well-established North County organization is adding a Customer Experience & Client Services Specialist to its growing team. This opportunity is ideal for someone who enjoys building relationships, solving problems, and keeping customers informed from the first interaction through final resolution.The company is looking for someone who can balance a friendly, approachable communication style with strong follow-through and organization. You'll be working with customers, internal departments, and operations teams to coordinate requests, resolve issues, and make sure nothing falls through the cracks. This is a great fit for someone who enjoys a fast-moving office environment and wants a position that offers variety throughout the day. The ideal candidate is confident on the phone, comfortable managing a busy inbox, and knows how to turn a frustrated customer interaction into a productive conversation. You'll have ownership over customer requests rather than simply transferring calls or passing issues along. What you'll be doing:<ul><li>Serve as a primary point of contact for incoming customer calls, emails, and service inquiries.</li><li>Respond to questions regarding orders, account information, scheduling, billing, and service updates.</li><li>Enter customer requests, orders, and account changes into internal systems.</li><li>Monitor open cases and follow up with internal departments to ensure timely resolution.</li><li>Coordinate service appointments, deliveries, customer requests, and scheduling changes.</li><li>Investigate discrepancies and communicate solutions in a clear, professional manner.</li><li>Maintain accurate customer records, notes, and correspondence.</li><li>Assist with invoice questions, payment follow-ups, and basic account reconciliation.</li><li>Prepare daily activity reports and communicate recurring customer concerns to management.</li><li>Work closely with sales, operations, and administrative teams to improve the overall customer experience.</li></ul>
2026-10-02T21:44:30Z

Customer Service Representative

Wilmington, MA
onsite
Permanent / Full Time
50000.00 - 60000.00 USD / Yearly
Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity. Our client is looking for a customer service candidate with at least 1 year of professional business to business experience. A Bachelor's Degree is preferred. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function. If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!
2026-10-01T20:25:30Z

Customer Account Specialist

Canonsburg, PA
onsite
Permanent / Full Time
65000.00 - 80000.00 USD / Yearly
.We are seeking a customer-focused Account Specialist to serve as the primary contact for a portfolio of customer accounts. In this role, you'll partner closely with sales, operations, production, and accounting teams to ensure orders are processed accurately, delivered on time, and supported with exceptional customer service.This position is ideal for someone who enjoys building relationships, solving problems, and coordinating across multiple departments in a fast-paced manufacturing environment.What You'll Do<ul><li>Serve as the main point of contact for assigned customer accounts.</li><li>Prepare quotes, enter orders, process order changes, and provide timely status updates.</li><li>Coordinate with operations and production teams to confirm lead times and delivery schedules.</li><li>Support the sales team by verifying pricing, product specifications, and order details.</li><li>Track and resolve customer inquiries, complaints, and returns.</li><li>Monitor open orders and proactively communicate potential issues before they impact customers.</li><li>Maintain accurate customer records and account documentation.</li><li>Manage customer procurement portals, including order, pricing, and invoice uploads.</li><li>Partner with accounting on billing inquiries and credit-related matters.</li><li>Assist with logistics and shipping coordination as needed.</li><li>Provide coverage and support for team members during peak workloads or absences.</li></ul>Growth OpportunitySuccessful Account Specialists often evolve into trusted business partners for both customers and internal teams. As you develop knowledge of customer operations, products, and purchasing trends, you'll have opportunities to:<ul><li>Identify additional products and solutions that support customer needs.</li><li>Recognize purchasing patterns and proactively address changing requirements.</li><li>Build strong customer relationships and become a valued resource and advisor.</li><li>Contribute to customer retention and long-term account growth.</li></ul>
2026-10-08T16:33:47Z

Customer Support Specialist

Bethesda, MD
onsite
Temporary / Contract
22.00 - 28.00 USD / Hourly
We are seeking a Customer Support Specialist to join our team and deliver outstanding service to customers through timely, professional, and solutions-focused support. This role delivers responsive customer service while resolving inquiries and documenting interactions accurately. Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-10-07T14:43:48Z

Customer Support Specialist

Vista, CA
onsite
Temporary / Contract
25.00 - 27.00 USD / Hourly
A growing North County manufacturer is seeking a responsive, organized Customer Support & Order Management Specialist to serve as a key connection between customers, sales, warehouse operations, and logistics. This is an excellent opportunity for someone who enjoys helping customers but also likes the administrative and operational side of getting things done.You'll manage customer inquiries from initial order entry through delivery updates and resolution of any issues. The team needs someone who can stay organized when priorities change, communicate clearly when something goes off track, and make sure customers receive accurate information rather than being passed from department to department. Your responsibilities will include:<ul><li>Respond to customer inquiries by phone and email regarding orders, products, availability, and delivery schedules.</li><li>Enter customer orders and verify pricing, quantities, shipping details, and purchase order information.</li><li>Monitor open orders and communicate status updates to customers.</li><li>Coordinate with warehouse and logistics teams regarding shipments, delays, and delivery changes.</li><li>Investigate order discrepancies, damaged shipments, returns, and missing items.</li><li>Process order changes, cancellations, credits, and replacement requests according to company procedures.</li><li>Maintain accurate customer account notes and order records.</li><li>Work with sales representatives to resolve customer concerns and improve service.</li><li>Follow up on outstanding issues until the customer receives a clear resolution.</li><li>Prepare order reports and track recurring customer service issues.</li><li>Assist with account setup and customer documentation.</li><li>Identify workflow improvements that reduce order errors and response times.</li></ul>
2026-10-13T22:18:45Z

Customer Success Specialist

Honolulu, HI
onsite
Temporary / Contract
17.41 - 20.16 USD / Hourly
We are looking for a customer-focused Customer Success Specialist to support order coordination and service operations for a long-term contract position. This role combines front-desk customer interaction with administrative follow-through, helping ensure orders are handled accurately and customers receive timely updates. The ideal candidate is organized, responsive, and comfortable working closely with internal teams to keep daily workflows moving smoothly. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800. Responsibilities:• Welcome customers during order pickup and provide courteous, attentive assistance throughout the interaction.• Enter, review, and update order information to help ensure complete and accurate processing from receipt through fulfillment.• Partner with warehouse and purchasing teams to confirm product availability, track progress, and coordinate expected completion timelines.• Keep customers informed by sharing order updates, delivery changes, and other relevant service information in a timely manner.• Handle administrative support tasks such as maintaining records, organizing documentation, and completing data entry with a high level of accuracy.• Respond to customer questions related to products, orders, and scheduling, and work to resolve concerns efficiently.• Work across departments to support smooth daily operations and promote a positive customer experience.• Assist with general office coordination to maintain an organized and effective work environment.
2026-10-10T01:18:41Z

Account Management Specialist – Customer Service

Oakland, CA
onsite
Temporary / Contract
26.00 - 32.00 USD / Hourly
We are seeking an Account Management Specialist to provide exceptional customer service, support client accounts, and build strong business relationships.Responsibilities:<ul><li>Serve as the main point of contact for assigned customer accounts</li><li>Respond to client questions regarding orders, services, and account activity</li><li>Coordinate with internal teams to resolve issues</li><li>Maintain accurate account records and documentation</li><li>Support account reviews and reporting</li><li>Ensure a high level of customer satisfaction</li></ul>
2026-10-17T00:33:44Z

Service Specialist - ENS Product Services

Auburn, ME
remote
Temporary / Contract
20.90 - 22.00 USD / Hourly
We are looking for a Service Specialist - ENS Product Services to support clients using ExpenseWire and deliver responsive, high-quality service in Auburn, Maine. This Long-term Contract opportunity is ideal for someone who enjoys resolving customer questions, managing follow-up tasks, and maintaining accurate records in a fast-paced support environment. The person in this role will build solid product knowledge, contribute to service improvements, and help ensure client issues are handled within established performance expectations. Responsibilities: • Manage open service items through resolution while meeting defined response targets, service expectations, and quality standards. • Support clients using ExpenseWire by researching questions, providing guidance, and delivering clear updates throughout the support process. • Record customer interactions, case details, and follow-up actions accurately within Salesforce and related service platforms. • Distribute post-support surveys after client interactions and help track feedback to improve the overall customer experience. • Enter and maintain data with a high level of accuracy while balancing competing priorities and deadlines. • Identify recurring issues or workflow gaps and collaborate with leadership to recommend and support practical process improvements. • Use internal systems and digital tools, including AI-enabled resources where appropriate, to improve efficiency and service quality. • Assist with additional assignments or team initiatives as needed and provide guidance to less experienced colleagues when appropriate.
2026-09-17T15:14:17Z

Customer Experience & Onboarding Specialist

Tarrytown, NY
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully. Responsibilities: • Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption. • Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners. • Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success. • Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed. • Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps. • Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems. • Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them. • Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials. • Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience. • Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
2026-10-07T19:48:43Z

Customer Account Specialist

Washougal, WA
onsite
Temporary / Contract
30.00 - 32.00 USD / Hourly
We are looking for a customer-focused Customer Account Specialist to support order management and client communication for in the greater Vancouver area. In this role, you will serve as a key point of contact for customers while coordinating with cross-functional teams to keep orders moving efficiently from quote through delivery. The ideal candidate brings strong follow-through, clear communication, and the ability to manage changing priorities in a fast-paced service environment. Responsibilities:• Guide customer orders through the full fulfillment process, ensuring each stage is handled accurately and completed on schedule.• Prepare and update quotes, enter orders, maintain product setup details, and document customer interactions and status changes in company records.• Communicate proactively with assigned accounts to answer questions, resolve concerns, and provide meaningful updates on order progress.• Partner with teams across manufacturing, quality, purchasing, engineering, and finance to remove delays and support timely delivery commitments.• Build strong working knowledge of product lines and internal processes so you can provide customers with reliable information and recommendations.• Review order activity and demand patterns to help anticipate customer needs and support inventory, purchasing, or production planning.• Monitor open items, changing deadlines, and recovery dates while adjusting priorities to keep service levels high.• Identify recurring customer issues, market signals, and account trends, then share insights that may improve service quality or support business growth.• Contribute ideas and practical improvements that strengthen team efficiency, consistency, and overall customer experience.• Take on additional related tasks as needed to support account service and fulfillment operations.
2026-10-01T00:18:43Z

Accounts Receivable & Customer Service Specialist

Albany, NY
onsite
Temporary / Contract
23.00 - 27.00 USD / Hourly
We're partnering with one of the Capital Region's most established and steadily growing service organizations to add an Accounts Receivable & Customer Service Specialist to their team. This is an excellent opportunity to join a collaborative, long-tenured group where you'll receive hands-on training, enjoy strong leadership support, and build a long-term career with a company that genuinely invests in its employees. As business continues to expand year after year, they're excited to grow their team to stay ahead of demand, support their existing staff, and maintain the exceptional customer experience their customers have come to expect. This continued commitment to service excellence has been a key contributor to the company's ongoing success and strong reputation throughout the region.If you're looking for a stable opportunity with a positive culture, strong mentorship, and room to grow, we'd love to connect with you. What You'll Be Doing<ul><li>Review and process customer invoices with accuracy and attention to detail</li><li>Verify labor, materials, equipment, and service charges prior to invoicing</li><li>Apply customer payments and support accounts receivable activities</li><li>Communicate with customers regarding invoices, payment terms, and account inquiries</li><li>Research and resolve billing discrepancies and customer concerns</li><li>Follow up on outstanding invoices and collections-related matters</li><li>Maintain accurate account records and customer documentation</li><li>Partner with office staff and field personnel to support daily operations</li><li>Prepare reports, correspondence, and other administrative documentation as needed</li></ul>What We're Looking For<ul><li>1+ years of AR, billing, invoicing, collections, or related experience</li><li>Strong customer service skills with excellent attention to detail</li><li>Organized, dependable, and comfortable in a fast-paced environment</li><li>Positive team player with a willingness to learn</li><li>Preferred ExperienceCollections, ServiceTitan, or service industry experience</li><li>HVAC, plumbing, construction, or mechanical industry exposure</li><li>Sage Intacct knowledge a plus</li></ul>Why Join This Team?<ul><li>Collaborative, long-tenured team environment</li><li>Hands-on training and mentorship</li><li>Supportive leadership with minimal micromanagement</li><li>Stable, growing company with opportunities to grow</li></ul>Who Thrives Here?<ul><li>Friendly, positive professionals who build strong relationships</li><li>Quick learners who take ownership of their work</li><li>Reliable individuals looking for a long-term opportunity</li></ul>Schedule<ul><li>Monday-Friday, 7:30 AM-4:30 PM</li><li>42.5-hour workweek with built-in overtime</li></ul>Interested?We'd love to tell you more about this opportunity. Apply now and contact Mary Christman or Kara Lyon today at 518-462-1430 to learn more. We look forward to speaking with you!
2026-10-03T15:08:45Z

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