Add your latest resume to match with open positions.

967 results for Customer Experience Specialist in Jserrors

Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19.00 - 21.00 USD / Hourly
About the OpportunityRobert Half is partnering with a mission-driven nonprofit organization seeking a Customer Experience Specialist to join their growing team. This opportunity is ideal for someone who is passionate about making a difference, enjoys connecting with people, and takes pride in delivering exceptional service to individuals in need. The position is onsite during the first six months to ensure a successful training and onboarding experience. After that, employees transition to a hybrid schedule of three days remote and two days onsite each week.Candidates with previous experience supporting a nonprofit organization, contact center, or customer service team are encouraged to apply. Key Responsibilities<ul><li>Serve as the first point of contact for clients by answering a high volume of inbound calls and providing timely, compassionate support.</li><li>Help individuals navigate available programs, services, and community resources while identifying the most appropriate solutions for their needs.</li><li>Maintain accurate documentation of all customer interactions using CRM and case management systems.</li><li>Coordinate with internal departments to ensure clients receive prompt follow-up and appropriate assistance.</li><li>Deliver a positive and empathetic customer experience across phone, email, and other communication channels.</li><li>Research and resolve questions regarding services, eligibility, benefits, and general program information.</li><li>Utilize multiple systems simultaneously while maintaining accuracy, efficiency, and attention to detail.</li><li>Remain knowledgeable about organizational programs and community resources to provide reliable information and referrals.</li></ul>
2026-07-10T23:33:37Z

Customer Experience Specialist

Parsipanny, NJ
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
We are looking for a Customer Experience Specialist to join a branch team in Morris Plains, New Jersey in a contract role with the potential to become permanent. This position is ideal for someone who enjoys helping customers, handling financial transactions with accuracy, and creating a positive service experience in a fast-moving environment. The role combines day-to-day member support, transaction processing, account assistance, and careful record maintenance while upholding branch policies and service standards. Responsibilities:• Provide attentive front-line support by understanding member questions, clarifying account and service options, and delivering accurate guidance tailored to individual needs.• Address everyday service issues efficiently and escalate more advanced concerns when necessary to ensure timely resolution and a strong customer experience.• Handle cash and check activity with precision, including receiving, verifying, and distributing funds in accordance with established balancing and control procedures.• Complete routine financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders while maintaining accuracy and compliance.• Support account servicing activities by assisting with opening, updating, and closing deposit products and ensuring all required documentation is properly completed.• Maintain organized and accurate records related to transactions, service requests, and account activity, including timely preparation of forms and internal documentation.• Contribute to daily branch operations by balancing assigned work, researching discrepancies, and assisting with opening or closing tasks as needed.• Promote appropriate products and services by identifying customer needs and recommending solutions that align with their financial goals.• Follow security, privacy, and regulatory requirements consistently, and report unusual activity or operational concerns to help maintain a secure branch environment.
2026-07-06T16:33:42Z

Customer Experience Specialist

Lathrop, CA
onsite
Temporary / Contract
24.00 - 28.00 USD / Hourly
We are looking for a customer-focused detail-oriented individual to support positive client interactions for a non-profit organization in Lathrop, California. This Long-term Contract opportunity is ideal for someone with at least 2 years of experience who can communicate clearly, resolve concerns efficiently, and deliver attentive service across email and other channels. The role suits a detail-oriented individual who is comfortable using Microsoft Office applications, applying basic math skills, and assisting both English- and Spanish-speaking customers. Responsibilities: • Respond to customer questions and service requests through email and other communication channels with professionalism and accuracy. • Guide clients through routine issues, providing clear solutions that improve satisfaction and strengthen the overall customer experience. • Maintain organized records of interactions, updates, and follow-up actions using standard office tools and internal tracking methods. • Support Spanish-speaking customers by delivering clear communication and ensuring they receive timely assistance. • Review customer information carefully, complete basic calculations when needed, and process service-related details with accuracy. • Partner with internal team members to address concerns, share updates, and help create a consistent support experience. • Monitor recurring customer issues and communicate trends or service gaps to help improve ongoing support processes.
2026-07-02T18:53:46Z

Customer Experience Specialist

Charlotte, NC
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Experience Specialist to support a major non-profit conference in Charlotte, North Carolina through a Contract assignment. This position plays a key role in creating a welcoming and organized attendee experience by assisting with event materials preparation and on-site registration services. The ideal candidate is dependable, detail oriented, and comfortable interacting with guests while handling repetitive tasks with accuracy and care. Responsibilities: • Prepare conference tote bags before the event by removing packaging materials, organizing distributed items, and placing completed bags in designated storage bins. • Work closely with event staff to assemble attendee materials efficiently while maintaining quality and consistency throughout the packing process. • Support conference check-in operations by guiding attendees through kiosk registration and assisting with badge pickup. • Verify attendee identification against registration records before distributing badges and lanyards. • Provide courteous, clear communication to attendees and respond calmly to basic questions during busy registration periods. • Follow assigned timekeeping procedures by checking in at the start of each shift and checking out before leaving the venue. • Maintain punctuality for scheduled shifts and return from breaks promptly to ensure smooth event coverage. • Adhere to role-specific dress expectations, including casual attire for pre-event assembly work and business casual clothing for registration assignments. • Prepare for each shift by bringing any necessary personal essentials and planning transportation to arrive on time.
2026-07-13T13:48:35Z

Bilingual Customer Experience Specialist

San Diego, CA
onsite
Temporary / Contract
20.00 - 24.50 USD / Hourly
Our client is seeking a personable and solutions-driven Bilingual Customer Experience Specialist (Spanish/English) to join their growing team. This role is responsible for creating exceptional customer experiences by providing timely support, resolving inquiries, and building lasting relationships with English- and Spanish-speaking customers.The ideal candidate is an excellent communicator, enjoys helping others, and thrives in a fast-paced, customer-focused environment. Key Responsibilities<ul><li>Deliver exceptional customer service to English- and Spanish-speaking customers via phone, email, chat, and in-person interactions.</li><li>Respond to inquiries regarding products, services, account information, and order status.</li><li>Resolve customer concerns efficiently while maintaining a positive and professional attitude.</li><li>Accurately document customer interactions and maintain records within CRM and internal systems.</li><li>Process orders, account updates, service requests, and other customer transactions.</li><li>Collaborate with internal departments to ensure prompt resolution of customer issues.</li><li>Proactively identify opportunities to improve the customer experience and enhance satisfaction.</li><li>Follow up with customers to ensure issues have been resolved and expectations have been exceeded.</li><li>Meet established service, quality, and performance goals.</li><li>Support additional administrative and customer service initiatives as assigned.</li></ul>
2026-07-09T23:33:39Z

Bilingual Spanish Customer Experience Specialist

San Diego, CA
onsite
Temporary to Hire
19.00 - 21.00 USD / Hourly
About the Role Robert Half is partnering with a respected nonprofit organization to hire a Bilingual Spanish Customer Experience Specialist who is passionate about serving the community and helping individuals access meaningful resources and support. This role is perfect for someone who enjoys building connections, solving problems, and creating positive experiences for people during important moments. New team members will work onsite for the first six months to complete training and become fully integrated with the team. Following the onboarding period, the position transitions to a hybrid schedule of three remote days and two onsite days per week.Individuals with prior experience in a nonprofit, community-based organization, call center, or customer support environment are highly encouraged to apply. Key Responsibilities<ul><li>Serve as a trusted resource for community members by responding to inbound calls and providing accurate information with professionalism and empathy.</li><li>Assess each caller's needs and connect them with appropriate programs, services, and community resources.</li><li>Document interactions thoroughly in CRM and case management systems while maintaining confidentiality and accuracy.</li><li>Build positive relationships with clients by providing attentive, respectful, and solutions-focused service.</li><li>Collaborate with internal teams to coordinate services and ensure client needs are addressed efficiently.</li><li>Manage multiple systems simultaneously to research information, update records, and track service requests.</li><li>Stay informed on organizational programs, eligibility requirements, and community resources to deliver accurate guidance.</li><li>Meet quality and productivity expectations while maintaining a compassionate, client-centered approach.</li></ul>
2026-07-10T23:33:37Z

Customer Experience Specialist

Quincy, FL
onsite
Temporary to Hire
20.54 - 23.78 USD / Hourly
We are looking for a Customer Experience Specialist to join a member-focused financial institution. This contract opportunity with the potential to become permanent is ideal for someone who enjoys combining personalized service, transaction support, and solution-based conversations to help customers reach their financial goals. In this part-time role, you will serve members across in-person and other communication channels while contributing to a welcoming and efficient branch experience. The position includes four weeks of paid training on a permanent schedule and requires availability every Saturday. Responsibilities: • Deliver attentive, relationship-driven service to members by addressing questions, resolving concerns, and creating a positive experience across service channels. • Handle routine financial transactions accurately, including deposits, withdrawals, transfers, and loan payment activity, while maintaining balancing standards. • Explore customer needs through conversation and recommend suitable financial products or services that align with their goals. • Contribute to membership and deposit growth by engaging in proactive outreach and strengthening ongoing customer relationships. • Support daily branch functions such as opening and closing activities, operational tasks, and general service readiness. • Follow established procedures to reduce fraud exposure and operational risk through precise transaction processing and careful verification practices. • Work closely with branch colleagues to meet service objectives and ensure a smooth, consistent customer experience. • Maintain current knowledge of financial offerings, service updates, and relevant industry developments to provide informed guidance.
2026-07-02T17:30:09Z

Customer Service Specialist

Ontario, CA
remote
Temporary / Contract
22.00 - 26.00 USD / Hourly
Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment. Key Responsibilities: Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction
2026-07-13T16:43:36Z

Customer Service Specialist

Neenah, WI
onsite
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are looking for a customer-focused Customer Service Specialist to support lead engagement and client communication for a contract position based in Wisconsin. In this role, you will connect with prospective customers, respond quickly to inquiries, and help guide opportunities forward through consistent outreach and thoughtful follow-up. The ideal candidate brings strong communication skills, sound judgment, and the ability to stay organized while managing multiple conversations in a fast-paced environment. This opportunity is well suited for someone who enjoys building relationships, solving problems, and contributing to a positive customer experience. Responsibilities:• Respond to incoming inquiries in a timely manner and maintain steady follow-up to keep prospects engaged throughout the process.• Develop positive relationships with prospective clients by understanding their needs, addressing concerns, and creating confidence in the service experience.• Record, organize, and update lead interactions accurately within company systems to ensure clear visibility into activity and next steps.• Coordinate appointments and support movement of promising opportunities through the sales pipeline.• Work closely with internal partners to deliver a smooth and consistent experience for customers at every stage of engagement.• Handle email and phone communications with care while managing multiple browser-based tools and customer records.• Assist customers with general service questions and basic connectivity-related concerns, escalating issues when appropriate.• Build knowledge of industry practices, internal workflows, and relevant market information to improve service quality and effectiveness.
2026-06-24T14:23:43Z

Customer Service Specialist

Greensboro, NC
onsite
Temporary / Contract
19.18 - 22.21 USD / Hourly
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry. Responsibilities: • Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency. • Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction. • Operate multi-line phone systems to manage and prioritize incoming calls effectively. • Perform accurate data entry to document customer interactions and maintain records. • Collaborate with team members to ensure seamless communication and service delivery. • Utilize Windows PC systems to access and update customer information. • Maintain a thorough understanding of company policies to provide consistent and accurate information. • Identify and escalate unresolved issues to appropriate departments for further assistance. • Monitor call center operations and contribute to process improvement initiatives. • Uphold a positive and helpful attitude while managing challenging situations with customers.
2026-06-24T13:08:44Z

Bilingual Spanish Customer Service Representative

San Diego, CA
remote
Temporary / Contract
19.00 - 21.00 USD / Hourly
About the RoleRobert Half is partnering with a respected nonprofit organization to hire a Bilingual Customer Experience Specialist who is passionate about serving the community and helping individuals access meaningful resources and support. This role is perfect for someone who enjoys building connections, solving problems, and creating positive experiences for people during important moments. New team members will work onsite for the first six months to complete training and become fully integrated with the team. Following the onboarding period, the position transitions to a hybrid schedule of three remote days and two onsite days per week.Individuals with prior experience in a nonprofit, community-based organization, call center, or customer support environment are highly encouraged to apply. Key Responsibilities<ul><li>Serve as a trusted resource for community members by responding to inbound calls and providing accurate information with professionalism and empathy.</li><li>Assess each caller's needs and connect them with appropriate programs, services, and community resources.</li><li>Document interactions thoroughly in CRM and case management systems while maintaining confidentiality and accuracy.</li><li>Build positive relationships with clients by providing attentive, respectful, and solutions-focused service.</li><li>Collaborate with internal teams to coordinate services and ensure client needs are addressed efficiently.</li><li>Manage multiple systems simultaneously to research information, update records, and track service requests.</li><li>Stay informed on organizational programs, eligibility requirements, and community resources to deliver accurate guidance.</li><li>Meet quality and productivity expectations while maintaining a compassionate, client-centered approach.</li></ul>
2026-07-10T23:38:35Z

Call Center Specialist

Irving, TX
onsite
Temporary to Hire
20.90 - 24.20 USD / Hourly
We are looking for a Call Center Specialist to join a Mortgage Services team in Irving, Texas. This Contract to Permanent opportunity is ideal for someone who thrives in a fast-paced call center, communicates with empathy and clarity, and wants to build a long-term career in mortgage and financial services. You will support customers with mortgage payment-related concerns, help resolve delinquency matters, and maintain accurate records while working fully on-site in a structured, high-volume environment. Responsibilities: • Manage a steady volume of inbound and outbound calls with customers regarding past-due mortgage accounts and payment resolution options. • Respond to borrower questions with patience and clarity, delivering service that is detail-oriented, respectful, and solutions-focused. • Record conversation details, account updates, and next steps accurately within company systems to support proper follow-up. • Apply established regulatory, quality, and service guidelines in every customer interaction. • Attend training sessions, coaching meetings, and performance reviews to strengthen product knowledge and call handling skills. • Work closely within a structured on-site call center setting while meeting productivity and service expectations. • Support department goals by following assigned schedules and participating in the required monthly Saturday rotation. • Assist with mortgage loss mitigation and collections-related activities as directed by department procedures.
2026-07-09T20:08:36Z

Customer Success Specialist

Bethlehem, PA
onsite
Temporary to Hire
20.00 - 24.00 USD / Hourly
Robert Half is partnering with a growing local organization to identify a Customer Success Specialist who is passionate about delivering exceptional customer experiences and ensuring orders are processed accurately from start to finish. This is a great opportunity for someone who enjoys building relationships with customers, managing multiple priorities, and serving as a key liaison between clients and internal teams. Responsibilities include:<ul><li>Enter customer orders and quotes into the company's processing system</li><li>Maintain accurate order information within internal databases, spreadsheets, and CRM systems, including Salesforce</li><li>Communicate order confirmations, shipping timelines, delays, and updates to customers</li><li>Coordinate with internal departments to ensure orders are routed and fulfilled properly</li><li>Provide customers with product documentation, manuals, cut sheets, and warranty information</li><li>Assemble and distribute operation and maintenance manuals as needed</li><li>Maintain organized records of open orders, completed orders, quotes, and sales documentation</li><li>Answer and direct incoming phone calls professionally and efficiently</li><li>Deliver exceptional customer service while building positive client relationships</li><li>Assist with administrative projects, data entry, filing, and cross-functional support as needed</li><li>Serve as a backup resource for other departments during periods of high volume</li></ul>
2026-07-10T21:08:41Z

Bilingual Spanish Call Center Representative

San Diego, CA
onsite
Temporary to Hire
20.00 - 20.00 USD / Hourly
About the RoleRobert Half is seeking a Bilingual Customer Experience Specialist for our client, a respected nonprofit organization dedicated to making a positive impact in the community. This is an excellent opportunity for someone who is passionate about helping others, enjoys providing exceptional customer service, and wants to build a career with a mission-driven organization. This position is fully onsite for the first six months to support training and collaboration. Upon successful completion of the onboarding period, the schedule transitions to a hybrid model of three remote days and two onsite days per week.Previous experience in a nonprofit organization, contact center, or high-volume customer service environment is strongly preferred. Key Responsibilities<ul><li>Respond to a high volume of inbound calls, providing compassionate, professional, and accurate assistance to clients and community members.</li><li>Listen carefully to each individual's needs and provide information, referrals, and guidance on available programs, services, and community resources.</li><li>Accurately document client interactions and maintain detailed records using CRM and web-based systems.</li><li>Collaborate with internal departments to ensure timely resolution of client questions and service requests.</li><li>Deliver an exceptional customer experience across phone, email, and other communication channels while maintaining empathy and professionalism.</li><li>Navigate multiple computer systems simultaneously to research information, update records, and track client activity.</li><li>Assist with questions related to eligibility, benefits, available services, and general program information.</li><li>Stay current on organizational programs, policies, and community resources to provide accurate information and support.</li></ul>
2026-07-10T23:28:41Z

Client Services Specialist

Santa Barbara, CA
onsite
Temporary / Contract
19.79 - 22.91 USD / Hourly
We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. In this role, you will be responsible for ensuring exceptional customer experiences through effective communication and problem-solving. This is a long-term contract position that offers the opportunity to make a meaningful impact by assisting clients with their needs and concerns. Responsibilities: • Respond promptly and professionally to customer inquiries via phone, email, and other communication channels. • Troubleshoot connectivity issues and provide clear solutions to clients. • Assist customers in navigating multiple browsers and platforms to resolve technical challenges. • Ensure customer success by addressing concerns and resolving issues efficiently. • Maintain detailed records of customer interactions and follow-ups to ensure resolution. • Collaborate with internal teams to improve service delivery and customer satisfaction. • Handle high-volume call center interactions while maintaining a positive and helpful demeanor. • Provide guidance and support to customers regarding company products and services. • Continuously update knowledge of company offerings to deliver accurate information to clients.
2026-07-02T17:30:09Z

Customer Success Specialist

Rohnert Park, CA
onsite
Temporary / Contract
23.00 - 27.00 USD / Hourly
We are looking for a Customer Success Specialist to join a wholesale distribution team in Rohnert Park, California. This Long-term Contract position is ideal for someone who enjoys balancing customer communication, shipment coordination, and hands-on administrative support in a fast-moving environment. The role focuses on preparing client materials, keeping distribution activities organized, and ensuring questions from customers are handled promptly and professionally. Responsibilities: • Assemble and prepare sample packages for client and prospect requests, making sure each shipment is complete, accurate, and professionally presented. • Coordinate outgoing deliveries by arranging packaging, shipment processing, and tracking activities to support on-time distribution. • Maintain detailed records of orders, shipment activity, and customer interactions so information remains current and easy to access. • Monitor stock levels for sample kit components and request replenishment materials before supplies run low. • Answer inbound customer calls and emails, resolve routine questions, and direct more complex matters to the appropriate team members. • Work closely with internal partners to support smooth fulfillment of requests and a consistent customer experience. • Review shipping and packaging details carefully to reduce errors and support quality service standards.
2026-06-12T22:34:03Z

Customer Success Specialist

Basking Ridge, NJ
remote
Temporary / Contract
19.00 - 20.00 USD / Hourly
We are looking for highly articulate, empathetic, tech-savvy Call Center Representatives to handle high‑volume inbound calls from individuals seeking legal assistance. This is a true call center role focused on customer care and intake. You will answer a high volume of inbound calls (10-15 calls per hour – 80-100 a day) from callers seeking connection to the appropriate company. You will provide compassionate, patient, and professional support to individuals experiencing sensitive or stressful situations and follow a pre-set script/template responses for each client represented. You will gather only the required intake information and enter caller information accurately into the system and route the inquiry to the appropriate contact.
2026-07-15T15:13:40Z

Customer Success Specialist

Raleigh, NC
onsite
Temporary to Hire
31.35 - 36.30 USD / Hourly
We are looking for a Customer Success Specialist to support customer programs and keep orders, production activity, and deliveries aligned with business commitments in Raleigh, North Carolina. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-paced utilities and infrastructure environment and enjoys working across operations, logistics, and customer-facing teams. In this role, you will help ensure a smooth customer experience by tracking order execution, communicating updates, and coordinating solutions when issues arise. Responsibilities: • Oversee customer program activity by aligning order timelines with production capacity, inventory availability, and delivery schedules. • Review forecasts, purchase orders, shipment progress, and stock levels to help maintain reliable fulfillment and on-time performance. • Serve as a central point of contact for customers and internal teams by sharing status updates, managing expectations, and addressing service concerns. • Maintain accurate order, inventory, and delivery information within Microsoft Dynamics 365 and related business systems. • Work closely with manufacturing, supply chain, logistics, and operations partners to resolve exceptions and keep commitments on track. • Identify recurring service or process issues, recommend practical improvements, and support corrective actions that strengthen customer satisfaction. • Prepare operational reports, monitor performance indicators, and provide administrative coordination to support daily program execution.
2026-07-15T15:03:55Z

Customer Service Representative

Waterloo, IA
onsite
Temporary to Hire
19.00 - 22.00 USD / Hourly
Customer Service Specialist Schedule: Monday - Friday | 3:00 PM – 10:00 PM 🚀 Why This Role Stands OutIf you’re the kind of person who asks great questions, loves figuring things out, and thrives in fast-moving situations—this is not your average customer service job.You’ll be the calm, confident voice people rely on in moments that matter. Every interaction is different, every call keeps you engaged, and your ability to think on your feet truly makes an impact. 💥 What You’ll Do<ul><li>Serve as the first point of contact, handling incoming calls, inquiries, and urgent requests</li><li>Ask thoughtful, strategic questions to quickly assess situations and determine next steps</li><li>Guide individuals through processes with empathy, clarity, and professionalism</li><li>Coordinate and communicate with internal team members to ensure seamless service</li><li>Maintain accurate documentation and updates in real time</li><li>Stay composed and solutions-focused in high-pressure or time-sensitive situations</li></ul>
2026-07-08T14:03:48Z

Call Center Specialist

Charlottesville, VA
onsite
Temporary / Contract
21.00 - 21.00 USD / Hourly
We are looking for a Call Center Specialist to support customers in a fast-paced banking contact center. This long-term contract position focuses on delivering accurate assistance with account-related inquiries, transaction support, and everyday banking service needs while maintaining a detail-oriented and customer-focused experience. The ideal candidate brings strong communication skills, attention to detail, and a background that aligns well with banking operations and collections-related support. Responsibilities: • Respond to inbound customer calls and provide clear guidance on account balances, activity, and general account information. • Assist clients with payment processing, money movement requests, and other routine banking transactions in accordance with established procedures. • Support customers with opening new accounts and explain available banking products and service options. • Help customers request replacement or new cards and coordinate check orders with accuracy and efficiency. • Address account questions promptly while ensuring each interaction meets service, compliance, and documentation standards. • Handle collection-related inquiries effectively, including support tied to consumer or commercial account matters when applicable. • Maintain accurate records of customer interactions, service requests, and transaction details within internal systems. • Collaborate with team members and banking operations partners to resolve issues and ensure a smooth customer experience.
2026-07-08T20:58:38Z

Policy Service Specialist

Las Vegas, NV
onsite
Temporary to Hire
25.00 - 28.00 USD / Hourly
We are looking for a Policy Service Specialist to support annuity and life insurance operations in Las Vegas, Nevada. This Contract to Permanent position is ideal for someone who combines strong customer service instincts with careful administrative follow-through and clear communication. In this role, you will work closely with clients and insurance carriers, helping move policies forward while maintaining accuracy, responsiveness, and a high standard of service. Responsibilities: • Communicate with clients regularly to provide timely updates on application progress and coordinate prompt follow-up with insurance carriers. • Review incoming leads and policy-related information, verify details for completeness and accuracy, and keep related tasks moving to completion. • Manage administrative support activities connected to annuity and life insurance servicing while maintaining organized and current records. • Use Microsoft Outlook, Word, Excel, and related systems to document interactions, monitor workflow, and prepare basic reports or status tracking. • Respond to client questions with empathy and solution-focused communication that supports a positive service experience. • Maintain a high level of accuracy when entering, reviewing, and updating policy and client information across multiple systems. • Adjust effectively to changing business needs and contribute to special assignments or process-related projects as requested by leadership. • Represent the organization in a detail-focused manner through dependable service, strong communication, and consistent attention to client needs.
2026-07-02T17:30:09Z

Patient Access Specialist

Bangor, ME
onsite
Temporary / Contract
18.00 - 19.15 USD / Hourly
We are looking for a Patient Access Specialist to support front-end patient account activities for a hospital setting in Bangor, Maine. This Long-term Contract position focuses on accurate admissions support, patient registration, insurance review, and financial communications while maintaining a high standard of service and regulatory compliance. The ideal candidate will combine strong administrative accuracy with a compassionate approach when assisting patients, families, and care teams. Thursday, Friday, Saturday 7a-7pSunday, Monday, Tuesday 7p-7:30aResponsibilities:• Manage patient admission and registration activities, ensuring demographic details, medical record numbers, and account information are entered correctly and in a timely manner.• Prepare patient accounts ahead of scheduled visits by completing pre-registration tasks, contacting patients as needed, and gathering insurance, demographic, and financial information.• Review physician orders and coverage details, verify eligibility, and document benefit information to support accurate billing and cleaner claims processing.• Communicate financial responsibility to patients or guarantors, collect point-of-service payments and outstanding balances, and discuss available payment arrangement options when appropriate.• Explain consent documents, treatment-related forms, and required patient notices, securing signatures and proper documentation from patients, guardians, or guarantors.• Perform medical necessity screening for applicable services, provide required notifications to Medicare patients when coverage may be limited, and document distribution of related forms and materials.• Deliver attentive, compassionate customer service during all patient interactions while following organizational procedures and compliance standards.• Use audit and reporting processes to identify account issues, correct registration errors, and help maintain documentation quality across departments and facilities.• Compile accurate audit results and productivity information for Patient Access leadership while ensuring work meets established quality and timeliness expectations.
2026-07-06T14:08:39Z

Customer Service Representative

Nashville, TN
onsite
Temporary / Contract
21.00 - 25.00 USD / Hourly
We are looking for a Customer Service Representative to support government and military shipping customers from Nashville, Tennessee in a Contract position. This role focuses on delivering responsive service, resolving shipment and booking concerns, and working closely with internal operations teams and external partners to keep freight moving efficiently. The ideal candidate brings strong customer support experience, sound judgment, and the ability to manage multiple service needs in a fast-paced environment. Responsibilities: • Manage customer inquiries from government and military accounts by investigating issues, providing timely updates, and driving resolution through established service procedures. • Review and support shipment bookings, including coordination for vessel space, equipment availability, and operational alignment with internal teams. • Monitor cargo activity and documentation to help maintain accurate booking records, service quality standards, and on-time follow-through. • Partner with terminals, transportation providers, rail contacts, and other vendors to address delivery challenges and keep shipments progressing smoothly. • Offer guidance on transportation options, routing considerations, and terminal-related questions to help customers make informed shipping decisions. • Assist with pricing and rate-related requests by supporting quote preparation, basic rate interpretation, and coordination with the appropriate internal stakeholders. • Handle escalated service matters with professionalism, using sound judgment to balance customer needs, process requirements, and cost-conscious solutions. • Contribute to special assignments and coordinate competing priorities across multiple tasks while maintaining consistent service performance and communication.
2026-07-08T13:08:42Z

Customer Service Intake Specialist

Orlando, FL
onsite
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are looking for a Customer Service Intake Specialist to support a healthcare-focused team in Orlando, Florida. This Contract position is ideal for someone who excels in customer service, handles sensitive conversations with professionalism, and can guide individuals through intake and service-related questions with accuracy and care. The person in this role will evaluate incoming needs, document interactions thoroughly, and connect clients with appropriate programs, benefits information, and community-based resources. Responsibilities: • Respond to incoming referrals from helplines, protective services, partner agencies, and community contacts while gathering complete intake details. • Conduct structured screenings to identify service needs, clarify client circumstances, and support appropriate next-step recommendations. • Review client information to assess possible qualification for available funded programs and alternative service options. • Connect individuals with external community resources when internal programs are not the best fit for their situation. • Enter and update client enrollment and intake information in designated tracking systems with a high degree of accuracy. • Maintain ongoing contact records, document reported changes, and complete recurring re-screenings to support service prioritization. • Explain Medicaid-related guidelines and application processes to prospective participants in a clear and supportive manner. • Direct clients to specialized benefits counselors or waiver specialists for long-term care education and related assistance. • Prepare and distribute required forms during new intakes and follow-up re-screenings, and transition eligible individuals to service providers when support is available. • Assist with emergency response support activities and perform additional administrative or service-related duties as assigned by leadership.
2026-07-14T12:24:01Z

Call Center Specialist

New Orleans, LA
onsite
Temporary to Hire
16.00 - 18.00 USD / Hourly
We are looking for a Call Center Specialist to join a mission-driven non-profit organization in New Orleans, Louisiana. This contract opportunity with permanent potential is ideal for someone who enjoys helping people, communicates clearly, and can build confidence quickly through hands-on training. The person in this role will support callers with professionalism and empathy while managing information accurately in a fast-paced office setting. Responsibilities: • Respond to incoming calls and provide courteous, solution-focused service to individuals seeking assistance and program information. • Guide callers through questions related to housing support programs, eligibility topics, and general service inquiries with accuracy and care. • Record conversations, update customer details, and maintain organized documentation within customer service and office systems. • Use Microsoft Word and Excel to complete routine administrative tasks, track information, and prepare basic records as needed. • Escalate complex concerns to the appropriate team members while ensuring each interaction is handled promptly and professionally. • Participate in structured training to learn program guidelines, call handling procedures, and service expectations for the role. • Support daily call center operations by balancing a high volume of inbound requests with consistent attention to detail.
2026-06-16T20:14:11Z