<p>We are looking for a dedicated Customer Service Representative to join our team in Houston, Texas. In this Contract to permanent position, you will play a key role in ensuring excellent customer experiences by addressing inquiries and resolving concerns with attention to detail. This role is ideal for individuals who thrive in a fast-paced environment and have a passion for providing top-notch service.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming and outgoing calls to assist customers with inquiries, orders, and appointments.</p><p>• Provide exceptional service while addressing customer concerns and resolving issues effectively.</p><p>• Respond to customer emails in a timely and detail-oriented manner.</p><p>• Accurately process data entry tasks, including order details and customer information.</p><p>• Maintain schedules and coordinate appointments to ensure smooth operations.</p><p>• Utilize Microsoft Word and Excel to create reports, manage data, and track customer interactions.</p><p>• Work collaboratively with team members to meet service goals and improve processes.</p><p>• Ensure all customer communications are documented and organized for future reference.</p><p>• Follow established protocols and procedures to maintain consistency in service delivery.</p><p>• Stay updated on company policies and services to provide accurate information to customers.</p>

<p>• Proven experience in customer service environments.</p><p>• Proficiency in handling inbound and outbound calls with professionalism.</p><p>• Strong data entry skills and attention to detail.</p><p>• Competence in using Microsoft Excel and Word for reporting and documentation.</p><p>• Excellent communication skills, both written and verbal.</p><p>• Capacity to multitask and work efficiently in a high-pressure environment</p>

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>