<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday - Saturday 8am - 5pm Pacific Time</li><li><strong>Week 2:</strong> Wednesday - Saturday 8am - 5pm Pacific Time</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume***</strong></p><p><br></p><p><strong>Functional Role: IT Support/System Administration</strong></p><p><strong>Hybrid in Torrance</strong> (1 week onsite, the next week rotate, and repeat)</p><p><strong>Salary</strong>: $80,000-110,000</p><p><br></p><p>Our client is looking for an IT Generalist to join their team in Gardena, California. In this role, you will provide technical support to ensure smooth operations across our IT systems, addressing user concerns and resolving issues efficiently. This is an excellent opportunity for someone with strong troubleshooting abilities and expertise in Windows environments to contribute to a dynamic workplace.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to service desk tickets, addressing user concerns and resolving technical issues.</p><p>• Manage and maintain Active Directory, including user account administration and permissions.</p><p>• Provide support for Microsoft Windows 10, ensuring functionality and performance across systems.</p><p>• Diagnose and troubleshoot hardware and software problems, offering effective solutions.</p><p>• Assist with system updates, installations, and configurations to enhance operational efficiency.</p><p>• Document technical issues and solutions to maintain accurate records for future reference.</p><p>• Collaborate with team members to improve support processes and customer satisfaction.</p><p>• Ensure compliance with IT policies and procedures while providing technical assistance.</p><p>• Educate users on best practices for system usage and security.</p><p>• Monitor system performance and proactively address potential concerns.</p>
We are looking for a skilled Desktop Support Analyst to join our team on a long-term contract basis. Based in Encinitas, California, this role requires a proactive individual to provide technical assistance across deskside and remote environments. You will play a key role in troubleshooting and resolving issues related to hardware, software, and network systems while maintaining a high level of service.<br><br>Responsibilities:<br>• Deliver prompt and efficient deskside and remote support for technical issues escalated from the IT Service Desk.<br>• Manage assigned tasks using a ticketing system, ensuring all activities and updates are logged thoroughly and on time.<br>• Respond to and resolve incidents and service requests while effectively prioritizing tasks in a dynamic work environment.<br>• Diagnose and troubleshoot problems related to operating systems, hardware, software, and network connectivity.<br>• Provide clear guidance to end-users regarding technology use, departmental policies, and service agreements.<br>• Monitor and adhere to service level metrics, ensuring compliance with organizational standards.<br>• Assist with equipment setup and removal during employee onboarding and offboarding processes.<br>• Support projects across multiple locations and escalate complex cases as necessary.<br>• Collaborate on desktop imaging and system configuration to maintain hardware and software functionality.<br>• Utilize tools such as Active Directory and Microsoft Intune to ensure seamless user and device management.
<p>A well-established auto body and collision repair shop in Oceanside is seeking a professional and customer-focused <strong>Customer Support Representative</strong> to serve as the primary point of contact for customers and insurance partners throughout the repair process. This role is ideal for someone who enjoys balancing customer communication, administrative accuracy, and collaboration with technicians and estimators. The Customer Support Representative will guide customers from vehicle drop-off through completion, ensuring timely updates, accurate documentation, and a smooth repair experience. This role requires strong communication skills, attention to detail, and comfort working in a fast-paced shop environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Communicate regularly with customers, insurance adjusters, and internal departments to provide repair status updates</li><li>Coordinate with estimators and technicians to relay accurate timelines and scope changes</li><li>Address customer questions or concerns promptly and professionally</li><li>Review repair orders and ensure documentation is complete and accurate</li><li>Assist with estimating updates, deposits, and payment collection</li><li>Maintain detailed customer records, including authorizations, photos, and repair documentation</li><li>Schedule vehicle drop-offs and pickups as needed</li><li>Support front office operations and administrative tasks</li></ul>
<p>We are looking for an experienced Senior Member Service Representative to join our team in Hawthorne, California. In this role, you will be responsible for delivering exceptional support to our customers while ensuring their concerns are resolved efficiently and with attention to detail. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service and address inquiries in a detail-oriented and timely manner.</p><p>• Manage inbound and outbound calls effectively, ensuring customer satisfaction.</p><p>• Utilize Windows-based systems to document customer interactions and resolve issues.</p><p>• Collaborate with team members to improve service delivery and maintain high standards.</p><p>• Stay informed about company policies and procedures to provide accurate information to customers.</p><p>• Assist customers in navigating services and resolving complex concerns.</p><p>• Identify opportunities to enhance customer experiences and recommend appropriate solutions.</p><p>• Maintain detailed records of interactions and follow-up actions.</p><p>• Work closely with management to address escalated issues and ensure resolution.</p><p>• Continuously develop knowledge of products and services to better assist customers.</p>
<p>We are looking for a dedicated Receptionist to join our team on a contract basis in Irvine, CA This role involves providing front-desk support and ensuring smooth daily operations for the office. The ideal candidate will have excellent customer service skills and the ability to multitask in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and employees with professionalism and warmth, ensuring a welcoming atmosphere.</p><p>• Assist vendors with inquiries and provide necessary guidance.</p><p>• Manage badge distribution for contract staff and ensure proper documentation.</p><p>• Escort clients and visitors within the facility as needed.</p><p>• Prepare and organize conference rooms, including setup for meetings.</p><p>• Monitor meeting room supplies and address any requirements promptly.</p><p>• Restock and order office snacks to maintain inventory levels.</p><p>• Handle incoming and outgoing packages and mail efficiently.</p><p>• Provide general administrative support to ensure the smooth functioning of the office.</p>
We are looking for a dedicated Medical Front Desk Specialist to join our team on a contract basis in Ontario, California. In this role, you will serve as the first point of contact for patients, ensuring smooth operations and exceptional service in a fast-paced medical environment. Your ability to handle administrative tasks efficiently and interact professionally with patients will be key to success.<br><br>Responsibilities:<br>• Greet patients warmly and manage the check-in process with professionalism.<br>• Schedule patient appointments and maintain accurate records using basic Microsoft Office tools.<br>• Make reminder calls to patients and send reminder messages to ensure timely attendance.<br>• Handle cash transactions and manage billing processes with attention to detail.<br>• Provide information and assistance regarding Medicaid and other medical services.<br>• Support the front desk by answering calls, resolving inquiries, and directing patients as needed.<br>• Communicate effectively with patients in both English and another language, if bilingual.<br>• Collaborate with medical staff and ensure a seamless front office experience.<br>• Maintain confidentiality and adhere to HIPAA regulations at all times.
<p>The Community Center Associate will be based at one or more Medicare-focused community centers and will provide high-quality customer service to members and seniors in the local community. This role serves as a community-facing representative and plays a key part in building and maintaining a positive organizational reputation. The position is customer-facing with sales-related responsibilities and is driven by a mission to deliver culturally sensitive healthcare solutions to seniors. Bilingual proficiency in <strong>Mandarin and/or Cantonese</strong> is required to effectively support members and community participants.</p><p><br></p><p>Schedule: Full-time (40 hours per week). Availability to work some Saturdays is required.</p><p><br></p><p>Essential Functions & Responsibilities</p><ul><li>Provide exceptional customer service at assigned community center locations.</li><li>Offer in-language support to members regarding benefits and access to care.</li><li>Serve as a Medicare resource, providing in-language guidance to community members with questions about Medicare options.</li><li>Schedule, plan, and coordinate health and wellness events held at community centers, including logistics and setup.</li><li>Communicate and coordinate general building maintenance or repair needs with the appropriate facilities team.</li><li>Maintain inventory of equipment, supplies, and promotional or marketing materials.</li><li>Track and monitor visitor traffic and utilization of services.</li><li>Conduct routine inspections to ensure equipment is functioning properly and meets quality standards.</li><li>Manage use of center space for classes, activities, and trainings while ensuring cleanliness and safety.</li><li>Collaborate with internal teams to identify and develop programs and activities that add value to the community.</li><li>Participate in and support member and community events, including outreach events, informational booths, festivals, and cultural or religious gatherings.</li><li>Perform additional duties as assigned.</li></ul>
<p>We are seeking a friendly, reliable, and detail-oriented <strong>Front Desk Receptionist</strong> to join our team at a fast-paced office in <strong>Downtown Los Angeles</strong>. This role is ideal for someone who enjoys working with people, staying organized, and supporting daily office operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist patients/visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls</li><li>Schedule appointments and manage calendars</li><li>Perform data entry and maintain accurate records</li><li>Utilize Excel and other office systems for tracking and reporting</li><li>Support administrative tasks as needed to ensure smooth office operations</li></ul>
<p>A well-established professional services organization in Rancho Santa Fe is seeking a polished and proactive <strong>Client Support Specialist</strong> to serve as a key point of contact for high-touch clients. This role is ideal for someone who enjoys relationship-building, problem-solving, and providing white-glove service in a fast-paced but refined environment. You will be the voice of the company, ensuring clients feel supported, informed, and valued at every stage of their interaction.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the primary contact for inbound client inquiries via phone, email, and in-person communication</li><li>Provide clear, professional responses to questions regarding services, timelines, and next steps</li><li>Coordinate closely with internal teams to ensure accurate and timely follow-up</li><li>Maintain detailed and organized client records within internal systems</li><li>Proactively identify client needs and escalate issues when appropriate</li><li>Assist with scheduling appointments, confirmations, and follow-up communications</li><li>Support administrative tasks related to client onboarding and ongoing service delivery</li></ul>
<p>A fast-growing technology organization in Carlsbad is seeking a professional and customer-focused <strong>Call Center Representative</strong> to serve as a frontline ambassador for its customer support operations. This role is ideal for someone who thrives in a structured call-center environment, enjoys problem-solving in real time, and understands the importance of delivering a consistent, high-quality customer experience. You will handle a high volume of inbound calls while maintaining empathy, accuracy, and efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a high volume of inbound customer calls in a fast-paced environment</li><li>Provide accurate, courteous, and solutions-oriented assistance to customers</li><li>Navigate multiple systems simultaneously while documenting interactions</li><li>Resolve customer issues or escalate appropriately when necessary</li><li>Educate customers on products, services, and account options</li><li>Meet or exceed quality, call handling, and customer satisfaction metrics</li><li>Maintain compliance with company policies and data security standards</li><li>Participate in ongoing training and performance coaching</li></ul>
<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
<p>A growing technology company in Valley Center is seeking a customer-focused <strong>Customer Service Representative</strong> to support users of a digital platform. This role is ideal for someone who enjoys problem-solving, communicating clearly, and helping customers navigate products with confidence. You will be the voice of the company, delivering high-quality support while building long-term customer relationships.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Troubleshoot user issues and provide clear, step-by-step solutions</li><li>Document interactions accurately in CRM systems</li><li>Escalate complex issues to technical or product teams</li><li>Educate customers on product features and best practices</li><li>Follow up to ensure resolution and customer satisfaction</li><li>Meet quality, response time, and customer satisfaction metrics</li></ul>
<p>A healthcare organization in Valley Center is seeking a welcoming and detail-oriented <strong>Front Desk Receptionist</strong> to support patient-facing operations. This role is essential in creating a positive first impression while ensuring smooth administrative flow within the office. The Front Desk Receptionist will manage patient check-in, scheduling, and administrative support while maintaining a professional and compassionate environment. This role requires strong communication skills, organization, and discretion.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and visitors in a friendly and professional manner</li><li>Manage phone calls, messages, and appointment scheduling</li><li>Verify patient information and maintain accurate records</li><li>Collect copays and process basic transactions</li><li>Coordinate with clinical and administrative staff</li><li>Maintain a clean and organized front desk area</li><li>Support filing, scanning, and general office tasks</li><li>Ensure compliance with patient privacy and confidentiality standards</li></ul>
<p>A healthcare services organization in San Marcos is seeking a compassionate and detail-oriented <strong>Call Center Representative</strong> to support patient communications and appointment coordination. This role requires a calm, professional demeanor and a strong commitment to confidentiality and accuracy. You will serve as a key point of contact for patients, helping them navigate services while ensuring a positive experience.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer a high volume of inbound calls from patients and caregivers</li><li>Schedule, confirm, and modify appointments accurately</li><li>Provide clear and empathetic communication regarding services and procedures</li><li>Enter and update patient information in electronic systems</li><li>Coordinate with internal departments to resolve inquiries</li><li>Follow HIPAA and organizational compliance standards</li><li>Document all interactions thoroughly and accurately</li></ul>
<p><strong>**For immediate response please email Valerie Nielsen!**</strong></p><p><br></p><p><strong>Vice President of Information Technology</strong></p><p><strong>Salary:</strong> 175,000 - 195,000 base</p><p> <strong>Location:</strong> Glendale, CA (Onsite)</p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Vice President of Information Technology</strong> to lead and unify enterprise IT support operations across a multi-site organization. This executive role is responsible for building a centralized, high-performing IT support function that delivers reliable, secure, and user-focused services aligned with business and cybersecurity priorities.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the integration of multiple IT support teams into a unified enterprise support organization</li><li>Develop and execute an IT Support Services strategy aligned with operational and cybersecurity goals</li><li>Implement and mature IT Service Management (ITSM) practices, including incident, request, problem, change, and knowledge management</li><li>Ensure reliable 24x7x365 IT support operations across all locations</li><li>Monitor service levels, SLAs, operational metrics, and user experience to drive continuous improvement</li><li>Lead, mentor, and develop IT support leaders and staff, fostering accountability and service excellence</li><li>Establish and maintain enterprise-wide technology training and user education programs</li><li>Partner closely with cybersecurity and infrastructure teams to embed security and risk mitigation into support workflows</li></ul><p><br></p><p><br></p>
<p>Robert Half Legal is pleased to partner with a premier law firm headquartered in Los Angeles, renowned for its outstanding experience and market-leading successes across litigation, corporate, intellectual property, and real estate matters. This client represents both corporations and individuals in their most significant cases and transformative deals.</p><p>We are seeking a Litigation Legal Secretary for a contract-to-hire opportunity. The ideal candidate will provide direct support to one partner on a busy 3–5:1 desk. This hybrid role involves four days in-office per week, within a professional team environment. Upon hire, the salary range is $95,000–$105,000 annually.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide comprehensive administrative and legal support to the assigned partner, including document preparation, case management, and calendar maintenance.</li><li>Support litigation procedures, including court filings (state and federal), trial preparation, and e-filing.</li><li>Draft, review, and proofread legal documents and correspondence.</li><li>Efficiently manage complex schedules, meetings, and travel arrangements.</li><li>Maintain and organize case files, records, and confidential information in compliance with firm policies.</li><li>Liaise with courts, clients, and opposing counsel in a professional manner.</li><li>Assist with billing, time entry, and invoice management as needed.</li><li>Collaborate with other secretaries and team members in a fast-paced environment.</li></ul><p><br></p>
<p>We are looking for a dedicated Sr. Call Center Representative to join our team in Hawthorne, California. In this role, you will play a key role in building strong customer relationships and driving sales through high-quality, consultative service. In addition to identifying and addressing customer needs, you will match customers with beneficial products and services, actively promote solutions, and deliver clear value in every interaction. This is a dynamic position that blends customer support with sales responsibilities to help maximize customer satisfaction and business growth.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the main point of contact for customers, delivering exceptional service and product guidance via phone, email, and other channels.</li><li>Proactively identify customer needs and recommend appropriate financial products and services to drive sales.</li><li>Handle financial transactions, update customer records, open new accounts, and process loan applications according to established policies.</li><li>Respond to customer inquiries promptly, ensuring high satisfaction and effective issue resolution.</li><li>Conduct outbound sales and service calls to current and prospective customers, supporting business development initiatives and meeting sales targets.</li><li>Provide frontline coverage in both the call center and, as required, at branch locations to support customer acquisition and retention.</li><li>Maintain compliance with all BSA and OFAC regulations, as well as company policies and procedures.</li><li>Continuously develop understanding of available product and service offerings to educate customers and enhance sales effectiveness.</li></ul><p><br></p><p><br></p>
<p>We are seeking a reliable and detail-oriented <strong>Office Assistant</strong> with <strong>QuickBooks experience</strong> to support daily office operations. This role will handle <strong>order processing</strong>, <strong>front desk/reception duties</strong>, and <strong>administrative support for the sales team</strong>. The ideal candidate is <strong>bilingual in English and Spanish</strong>, organized, and comfortable working in a fast-paced office environment.</p><p>Key Responsibilities</p><ul><li>Process customer orders accurately and in a timely manner</li><li>Enter invoices, payments, and basic accounting data in <strong>QuickBooks</strong></li><li>Answer and direct incoming phone calls; greet visitors professionally</li><li>Provide administrative support to the sales team (quotes, order follow-ups, documentation)</li><li>Maintain organized records, files, and office documents</li><li>Assist with general office tasks such as data entry, emailing, and scheduling</li><li>Communicate with customers and vendors in both English and Spanish</li></ul><p><br></p>
<p>A well‑respected litigation defense firm is seeking a <strong>Legal Secretary</strong> with 10+ years of California civil litigation experience. This role offers stability, a supportive team environment, and long‑term growth.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support a <strong>desk of 3–4 attorneys</strong></li><li>Prepare, format, and proofread legal documents (pleadings, discovery, motions, briefs, TOAs/TOCs, etc.)</li><li>Handle <strong>state and federal e‑filings</strong></li><li>Maintain attorney <strong>calendars</strong></li><li>Assist with <strong>trial preparation</strong></li><li>Provide occasional administrative support</li><li><strong>37.5-hour work week</strong></li></ul><p><strong>What the Firm Offers</strong></p><ul><li>Discretionary bonus</li><li>Annual performance reviews and raises</li><li>Medical, dental, and vision insurance</li><li>Long‑term disability and life insurance</li><li>401(k) with employer match</li><li>PTO + paid holidays</li><li>Paid parking</li></ul><p><br></p><p><strong><em>My team placed an attorney and a legal secretary with this firm 2 years ago, and they are still with the firm!</em></strong></p><p><br></p><p>TO APPLY, ONLY send your resume directly Assistant Vice President of Direct Hire, Tess Poliakin: Tess.Poliakin< at >RobertHalf.< com ></p>
Your role as an Outbound Sales Advocate III As an Outbound Sales Advocate III at SkyOne Federal Credit Union, you will be at the forefront of member engagement, consistently exceeding sales expectations while demonstrating a strong grasp of operational processes, including audits, compliance, and business account maintenance. Your role not only involves cultivating and deepening member relationships through high-quality consultative service but also actively supporting team development by sharing best practices and reinforcing positive sales behaviors. You will be responsible for a variety of tasks, including processing transactions, updating accounts, opening new accounts, and handling loan applications-all while adhering to the Credit Union's rigorous service standards.<br><br>With a focus on outbound sales and exceptional service, you will contribute to business development efforts, ensuring that members receive value-added products and services that meet their specific needs, all within a supportive team environment that promotes accountability and innovation.<br><br>What Matters Most To thrive as an Outbound Sales Advocate III at SkyOne Federal Credit Union, you need a unique blend of skills and attributes that drive both sales performance and exemplary member service. Punctuality is essential, as daily attendance directly impacts team efficiency and success. You must possess excellent communication skills, handling outgoing calls with professionalism and courtesy while adhering to established guidelines.<br><br>A deep understanding of the credit union's financial goals and strategic direction will enable you to proactively support sales and service initiatives. Advanced knowledge of our products and services is crucial, allowing you to assess financial needs accurately and offer tailored solutions. Sales acumen is key, as you'll be expected to consistently exceed targets and model best practices for peers.<br><br>Additionally, proficiency in handling various transactions while ensuring compliance with relevant regulations is vital. Your ability to mentor new hires and engage in peer shadowing will further elevate team performance and contribute to a thriving service culture.<br><br>Qualifications <br>• Minimum of 3 years' experience in a financial services call center.<br>• Must be able to work onsite from the Dallas location 5 days a week and attend Credit Union sponsored community events based on business needs.<br>• Strong cross-selling and telemarketing skills.<br>• Excellent member service, interpersonal, written, and telephone communication skills.<br>• Effective training, shadowing, and peer-mentoring skills.<br>• Must have a high level of interpersonal skills to handle sensitive and confidential situations.<br>• Ability to exercise discretion and sound judgment.<br>• Must possess a superior level of member service, be a positive role model for staff, and demonstrate a high level of commitment to the organization.<br>• Strong organizational skills and ability to manage multiple priorities.<br>• Strong knowledge and understanding of financial products and services.<br>• Windows, Word, Excel, and Internet proficiency.<br>• A high degree of confidentiality.<br>• A positive, professional image within the workplace.<br>• Effective verbal and written communication skills.
<p><strong>Role:</strong> IT Manager – Data Centers</p><p> <strong>Location:</strong> Glendale, CA (Onsite 5 days/week)</p><p> <strong>Compensation:</strong> $180,000 base + annual bonus</p><p><strong>Overview</strong></p><p> We are seeking an experienced IT Manager to lead enterprise data center operations for a highly regulated, mission-critical environment. This role replaces a long-tenured manager and owns both people leadership and hands-on infrastructure oversight. The focus is reliability, process, compliance, and operational excellence—not an IT Director role.</p><p><br></p>
<p><strong>Role:</strong> IT Manager – Data Centers</p><p><strong>Location:</strong> Glendale, CA (Onsite 5 days/week)</p><p><strong>Compensation:</strong> $180,000 base + annual bonus</p><p><strong>Overview</strong></p><p>We are seeking an experienced IT Manager to lead enterprise data center operations for a highly regulated, mission-critical environment. This role replaces a long-tenured manager and owns both people leadership and hands-on infrastructure oversight. The focus is reliability, process, compliance, and operational excellence—not an IT Director role.</p><p><strong>What You’ll Do</strong></p><ul><li>Lead and develop a team of 5 infrastructure engineers</li><li>Own operations across 9 data centers (no travel required)</li><li>Manage data center infrastructure: power, cooling, heating, racks, servers, storage, and virtualization</li><li>Oversee Nutanix (or similar HCI), backup, DR, monitoring, and patching</li><li>Drive IT policies, standards, documentation, and audit readiness</li><li>Ensure uptime, security, and compliance in a regulated environment</li><li>Balance <strong>~60% management / 40% hands-on</strong> (initially more hands-on)</li></ul><p><br></p><p><br></p>
<p>We are seeking a polished, professional, and highly organized <strong>Front Desk Medical Receptionist</strong> to support busy medical offices in <strong>Beverly Hills</strong>. This role is ideal for someone with prior experience in medical front office operations who is comfortable working in a fast-paced, patient-facing environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and direct patients in a courteous, professional manner</li><li>Schedule appointments, confirm visits, and manage provider calendars</li><li>Handle <strong>pre- and post-operative data entry</strong>, documentation, and patient flow coordination</li><li>Provide clear <strong>client/patient direction</strong> before and after procedures</li><li>Maintain accurate patient records and update medical systems</li><li>Answer multi-line phones and manage incoming inquiries</li><li>Coordinate with clinical staff to ensure smooth daily operations</li></ul>
We are looking for a dedicated Administrative Assistant to join our team in Los Angeles, California. In this role, you will provide vital support by handling a variety of office tasks to ensure smooth day-to-day operations. This is a long-term contract position, ideal for someone who thrives in an organized and collaborative environment.<br><br>Responsibilities:<br>• Manage filing systems to ensure documents are properly stored and easily accessible.<br>• Answer incoming phone calls promptly and direct inquiries to the appropriate departments.<br>• Perform data entry tasks with accuracy to maintain up-to-date records.<br>• Organize and maintain office supplies to support daily operations.<br>• Assist with receptionist duties, including greeting visitors and managing front desk activities.<br>• Coordinate and schedule meetings, ensuring all logistics are arranged efficiently.<br>• Support administrative projects by providing organizational assistance.<br>• Maintain confidentiality of sensitive information in compliance with organizational policies.<br>• Collaborate with team members to ensure operational efficiency.
