We are looking for an experienced sourcing and commodity management specialist to support procurement strategy and supplier performance for a long-term contract position based in Cleveland, Ohio. This role focuses on guiding competitive sourcing activity, strengthening supplier partnerships, and helping the business achieve cost, quality, and delivery objectives. The ideal candidate brings strong commercial judgment, analytical capability, and the ability to manage contracts and sourcing initiatives from planning through execution.<br><br>Responsibilities:<br>• Shape sourcing and negotiation approaches for goods, services, and materials to support business priorities and secure favorable commercial outcomes.<br>• Lead competitive bid activities, including quote and proposal processes, and drive supplier selection through contract award.<br>• Review pricing submissions, financial information, and market data to identify value opportunities and support informed purchasing decisions.<br>• Manage supplier and vendor agreements, including contract administration, performance tracking, and issue resolution.<br>• Assess supplier capabilities across quality, delivery, service, and cost metrics to strengthen supply continuity and reliability.<br>• Support commodity and account strategies by contributing to planning efforts for key categories and strategic supplier relationships.<br>• Establish and monitor sourcing targets and service expectations to ensure procurement activities meet operational needs.<br>• Conduct supplier and market research to compare options and maintain alignment with organizational standards.<br>• Coordinate cross-functional sourcing efforts and provide project support for procurement-related initiatives as needed.
<p><strong>Interim HR Generalist / HR Manager (12-Week Contract) | Stow, OH</strong></p><p>We're partnering with a manufacturing client in Stow, Ohio, to identify an experienced <strong>HR Generalist/HR Manager</strong> for a 12-week leave coverage assignment beginning in September.</p><p>This is a standalone HR role supporting approximately 50 employees in a unionized manufacturing environment. The ideal candidate will have experience with <strong>ADP payroll processing, employee relations, union environments, workers' compensation, and HR compliance</strong>. Payroll management is the top priority for this assignment.</p><p><strong>Key Qualifications:</strong> ✅ ADP payroll experience</p><p>✅ Manufacturing experience preferred</p><p>✅ Union environment experience</p><p>✅ Strong Excel skills</p><p>✅ Workers' Compensation & safety knowledge</p><p>✅ Ability to work independently as the primary HR contact</p><p>📍 Stow, OH</p><p>🕒 100% On-Site | Monday-Friday</p><p>⏳ 12-Week Contract Assignment</p><p>💲 Competitive hourly rate based on experience</p><p>If you're an HR professional who can quickly step in and make an immediate impact, I'd love to connect. Please message me directly for more details. #HumanResources #HRJobs #HRGeneralist #HRManager #ManufacturingJobs #Payroll #UnionEnvironment #OhioJobs #ContractJobs #NowHiring</p>
We are looking for an Account Manager to support office operations and customer account activities for a utilities and infrastructure client in Youngstown, Ohio. This contract-to-permanent position is ideal for someone who combines strong administrative skills with experience handling receivables, documentation, and day-to-day coordination across teams. The role offers the opportunity to contribute to a fast-paced environment by keeping records accurate, supporting internal workflows, and maintaining clear, attentive communication with customers and business partners.<br><br>Responsibilities:<br>• Manage incoming account-related documentation and support accounts receivable activities to help maintain timely and accurate payment tracking.<br>• Prepare, enter, and follow up on work orders while ensuring information is complete and aligned with operational needs.<br>• Provide broad administrative assistance to the office, including record maintenance, data updates, and general coordination tasks.<br>• Partner with the estimator and other internal team members to help keep daily assignments organized and moving forward efficiently.<br>• Maintain accurate customer, vendor, and job-related information within company systems and office records.<br>• Respond to inquiries from customers, vendors, and internal staff with clear and courteous communication.<br>• Support relationship management efforts by helping ensure a responsive experience for business clients and stakeholders.
We are looking for an Accounts Receivable Specialist to join a manufacturing organization in Cleveland, Ohio in a contract-to-permanent capacity. This position is ideal for someone who enjoys detailed financial work, thrives in a structured onsite environment, and can support high-volume receivables activity with accuracy and consistency. The role centers on cash application, billing support, account review, and reporting, while also contributing to related projects and day-to-day accounts receivable operations.<br><br>Responsibilities:<br>• Process daily cash receipts by reviewing aging data, validating remittance details, and applying payments accurately within the accounts receivable system.<br>• Reconcile payment activity from external payment platforms to internal records and resolve posting discrepancies in a timely manner.<br>• Record daily deposits, balance bank-related activity, and complete recurring receivables reporting with a high degree of accuracy.<br>• Communicate confirmed customer payments to internal teams, including accounts receivable staff, customer service, production, and shipping, when order release depends on receipt of funds.<br>• Monitor credit hold activity, prepare updates for leadership review, and alert relevant team members when customer accounts are placed on hold or released based on payment status.<br>• Support billing operations by confirming invoice transmissions, identifying exceptions in automated invoice processing, and escalating issues as needed.<br>• Review credit card payment activity on a scheduled basis, enter transactions manually when required, and provide supporting reports to the appropriate lead.<br>• Handle miscellaneous receivables tasks such as routing physical checks to the designated lockbox and sharing backup documentation for account identification.<br>• Assist with reporting needs and special projects related to accounts receivable operations and cash activity management.
<p>We are looking for an experienced Human Resources (HR) Manager to lead day-to-day HR operations for a growing workforce in Macedonia, Ohio. This role is ideal for a hands-on, detail-oriented individual who can strengthen employee support, improve core HR practices, and build effective processes across the organization. The position will partner with leaders and employees while helping ensure a smooth experience across onboarding, benefits, and employee relations. They are looking for a strong and experienced HR Manager to join their team! This is a direct hire position with standard in office business hours. </p><p><br></p><p>Responsibilities:</p><p>• Direct the human resources function and provide practical support across the full employee lifecycle.</p><p>• Design, refine, and put into practice HR policies, procedures, and internal guidelines that improve consistency and compliance.</p><p>• Serve as a primary resource for employee relations matters, addressing workplace concerns with care and sound judgment.</p><p>• Support a workforce of 300+ employees</p><p>• Oversee onboarding activities, employee setup, and orientation processes for new hires, contract staff, and frequent personnel changes.</p><p>• Administer benefits programs, including health insurance and retirement plans such as 401(k), and coordinate annual plan updates with providers.</p><p>• Review and update HR manuals, employee packets, and related documentation to keep materials accurate and organized.</p><p>• Partner with recruiting efforts by assisting with hiring activities and helping meet changing staffing needs.</p><p>• Work closely with the safety team to align HR practices with workforce support and operational requirements.</p><p><br></p><p><br></p><p>They do offer a competitive benefits package; medical/dental/vision, 401K with a match, PTO, paid holidays, insurances, and MORE! Apply today if you are interested! </p>
<p>We are looking for a Human Resources Assistant to support a broad range of people operations activities in Cleveland Ohio. This contract opportunity is ideal for someone who can balance day-to-day HR administration with strong employee support and organizational skills. The person in this role will contribute across onboarding, benefits, employee relations, and HR systems while helping maintain a positive and compliant workplace environment.</p><p><br></p><p>Responsibilities:</p><p>• Support daily human resources operations, including employee documentation, record maintenance, and response to routine HR inquiries.</p><p>• Coordinate onboarding activities for new employees, prepare employment paperwork, and lead orientation sessions to ensure a smooth start.</p><p>• Assist with benefits administration by helping employees understand available programs, processing related updates, and resolving enrollment questions.</p><p>• Partner with managers and employees on workplace concerns, providing guidance on employee relations matters and helping address performance or conduct issues.</p><p>• Maintain accurate information within HRIS and payroll-related systems, including updates in platforms such as Workday.</p><p>• Contribute to employee engagement efforts by helping organize programs, communications, and initiatives that support a positive work culture.</p><p>• Prepare reports and track HR data using Excel and other tools to support audits, workforce planning, and operational decision-making.</p><p>• Help ensure HR practices remain aligned with company policies, employment guidelines, and internal procedures.</p>
We are looking for an experienced Tax Reporting Specialist III to support critical tax reporting and compliance activities for a Long-term Contract position based in Columbus, Ohio. This role is well suited for someone who can work independently, evaluate financial information from multiple sources, and ensure filings and related records are completed accurately and on schedule. The position also contributes to reporting reviews, tax correspondence, and period-end activities while helping maintain high standards of quality and compliance.<br><br>Responsibilities:<br>• Prepare, maintain, and evaluate detailed tax reporting documents, compliance schedules, and supporting records to ensure timely and accurate submissions.<br>• Examine financial data for tax-related analysis, deposit activity, and return preparation, identifying discrepancies or unusual findings as needed.<br>• Gather information from various internal sources, confirm data accuracy, and escalate issues to management when concerns or inconsistencies are identified.<br>• Take a leading role in year-end reporting efforts and assist with monthly journal entry preparation tied to tax and financial reporting activities.<br>• Review foundational tax return work completed by other team members and provide guidance to support accuracy and consistency.<br>• Draft and manage tax-related correspondence while maintaining organized documentation for reporting and compliance purposes.<br>• Use Microsoft Excel, Word, and Outlook to produce reports, communicate updates, and track assignments efficiently.<br>• Support assigned work schedules, including flexible hours such as evenings, weekends, or holidays when business demands require coverage.
<p>We are looking for a detail-oriented Full Charge Bookkeeper to support daily accounting operations for a construction-focused business in Mentor, Ohio. This position will oversee core financial activities, maintain accurate records, and coordinate closely with project teams as well as an external accounting partner. The ideal candidate brings strong bookkeeping expertise, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. This is a direct hire position with standard in office hours: Monday-Friday from 8:00 AM-5:00 PM. </p><p><br></p><p>Responsibilities:</p><p>• Process payroll for a workforce of approximately 15 to 20 employees using Paycor, ensuring accuracy and timely completion each pay period.</p><p>• Review and transfer employee time records from Procore into the payroll system so hours are properly captured and approved.</p><p>• Manage both accounts payable and accounts receivable activities, including invoice handling, payment tracking, and collections follow-up.</p><p>• Perform regular bank and account reconciliations to maintain accurate financial records and resolve discrepancies promptly.</p><p>• Prepare tax-related documentation and year-end financial support materials for review by the company’s outside accounting firm.</p><p>• Assist with administration of 401(k) contributions and related payment activity to help keep employee benefit funding organized and current.</p><p>• Record and prepare weekly deposits while maintaining clear documentation for all cash receipts and related transactions.</p><p>• Partner with project managers and estimators to track change orders and confirm financial impacts are reflected accurately in job records.</p><p>• Support contract and subcontract documentation workflows, including payment coordination for subcontractor obligations.</p><p>• Maintain organized bookkeeping records in QuickBooks and provide reliable financial support across ongoing construction operations.</p><p><br></p><p><br></p><p>They do offer a full array of benefits: medical, dental, vision, 401K match, paid holidays, vacation, life insurance, growth, and more! Apply today!</p>
We are looking for a Cost Estimator to support pricing, proposal development, and financial evaluation activities for landing gear manufacturing and related engineering work in Cleveland, Ohio. This Long-term Contract position is ideal for a finance specialist who can translate operational, supply chain, and engineering inputs into accurate cost models that guide pricing decisions and contract discussions. The role requires strong analytical judgment, independent prioritization, and the ability to present clear assumptions, risks, and financial impacts to internal stakeholders and customers.<br><br>Responsibilities:<br>• Develop comprehensive cost models and pricing proposals for development programs, production work, services, and spare parts using financial and operational data.<br>• Build customer-facing quote packages in Microsoft Excel and assemble supporting documentation that aligns with stated proposal requirements.<br>• Analyze bills of material, supplier pricing, purchase order history, routing details, and burden rates to produce well-supported estimates.<br>• Compare historical financial projections with forward-looking proposal assumptions and explain key variances in a clear, traceable manner.<br>• Document estimate methodologies, business assumptions, and financial drivers to ensure each proposal is accurate, auditable, and easy to review.<br>• Prepare return analyses, liability reviews, termination assessments, and expenditure evaluations to support sound business decisions.<br>• Partner with engineering, supply chain, operations, program management, and global site teams to gather inputs and validate proposal content.<br>• Provide margin analysis and pricing support for negotiations, customer fact-finding requests, and audit-related inquiries.<br>• Contribute to process improvement efforts that strengthen the efficiency, consistency, and quality of the cost estimating function.
<p>We are looking for a detail-oriented Document Coordinator to support high-volume document and mail operations in Mayfield Heights, Ohio. This Long-term Contract position is ideal for someone who is comfortable working with digital systems, handling sensitive records, and maintaining accuracy across indexing, scanning, and data entry tasks. The role focuses on ensuring incoming materials are reviewed, organized, and routed correctly while supporting efficient document retention and retrieval processes.</p><p><br></p><p>Responsibilities:</p><p>• Examine incoming documents, confirm key information, and classify each item for proper handling within internal systems such as PeopleSoft.</p><p>• Investigate incomplete submissions, locate missing details when possible, and direct items to the appropriate processing path.</p><p>• Receive and organize incoming mail, group materials into workable batches, and distribute items to support timely processing.</p><p>• Scan physical records and prepare files for indexing so they can be accurately entered into electronic workflows.</p><p>• Enter document-related information into computer systems with a strong focus on precision and consistency.</p><p>• Manage records according to retention and storage guidelines, including preparation for secure filing or disposal.</p><p>• Carry out document shredding after processing is completed and destruction requirements have been met.</p><p>• Retrieve archived or scanned files upon request and forward them to the appropriate recipients or teams.</p><p>• Maintain productivity while following the assigned work schedule and established workplace practices.</p><p>• Perform additional clerical and document-handling duties as needed to support daily operations.</p>
<p>We are looking for an experienced Cloud Engineer to provide hands-on infrastructure and cloud support for a long-term contract opportunity. This role will focus on maintaining and improving Microsoft-based cloud and endpoint environments while ensuring reliable day-to-day system performance. The ideal candidate brings strong expertise in Azure, Entra ID, Intune, and related enterprise technologies, along with the ability to contribute quickly in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Administer and support Microsoft Azure services to maintain a secure, stable, and scalable cloud environment.</p><p>• Manage identity and access capabilities through Azure Active Directory and Microsoft Entra ID, including user provisioning and policy enforcement.</p><p>• Oversee endpoint management activities using Microsoft Intune and SCCM to support device configuration, compliance, and software deployment.</p><p>• Provide system engineering support across cloud and infrastructure platforms, resolving issues and improving operational efficiency.</p><p>• Assist with integration-related technical work tied to merger and acquisition activities, including environment alignment and access coordination.</p><p>• Support virtualized infrastructure components within VMware environments and help sustain overall platform availability.</p><p>• Partner with internal teams to troubleshoot infrastructure and cloud issues and implement effective technical solutions.</p>
We are looking for an experienced Recruiter to support hiring efforts for an on-site team in Twinsburg, Ohio. This Long-term Contract position is ideal for someone who can step in quickly, manage recruiting activities independently, and collaborate effectively with hiring partners. The role focuses on driving full-cycle recruitment, maintaining organized hiring workflows, and helping the business meet increased talent demands with a high level of professionalism.<br><br>Responsibilities:<br>• Lead end-to-end recruitment activities, from gathering hiring needs through offer delivery and onboarding coordination.<br>• Source candidates with relevant experience through multiple channels and build pipelines for current and anticipated openings.<br>• Partner with hiring managers to understand role expectations, align on candidate profiles, and prioritize urgent staffing needs.<br>• Review applications, conduct phone and virtual screenings, and recommend strong candidates for next-stage interviews.<br>• Arrange interview schedules, coordinate communication between candidates and stakeholders, and ensure a smooth interview experience.<br>• Prepare and extend employment offers while supporting timely follow-up throughout the hiring process.<br>• Maintain accurate records in the applicant tracking system and keep recruitment documentation up to date.<br>• Use Microsoft tools and recruiting platforms to track activity, organize workflows, and report on hiring progress.<br>• Contribute to solving recruiting challenges by managing multiple priorities, staying organized, and working proactively in a fast-paced environment.
<p>We are looking for a detail-oriented Sales Support team member to join a busy team on a long-term contract assignment. This contract role focuses on providing day-to-day sales assistance through accurate data management, customer communication, and responsive support for parts-related inquiries. The position plays an important role in helping the sales organization strengthen customer relationships, maintain a healthy pipeline, and drive continued revenue growth. </p><p> Responsibilities: • Enter and maintain sales-related records with accuracy in company systems and Excel spreadsheets. • Provide daily administrative and operational support to the sales team as they pursue new and existing business opportunities. • Answer inbound calls promptly and assist customers with questions related to parts, orders, and general sales support needs. • Place outbound follow-up calls to support customer activity, encourage engagement, and assist ongoing sales efforts. • Coordinate effectively with both internal departments and external customers to resolve issues and keep requests moving forward. • Research model and serial number information to identify the correct part numbers for customer requests. • Use business platforms such as SAP, Google Workspace, and Salesforce to manage information, track activity, and support order processes. • Contribute to sales performance by helping increase revenue opportunities, improve pipeline visibility, and promote webshop adoption.</p>
We are looking for a Patient Service Representative to support patient-facing financial counseling and administrative services for a healthcare organization in Shaker Heights, Ohio. This contract-to-permanent opportunity is ideal for someone who combines strong customer service abilities with experience handling insurance-related information in a clinical setting. The person in this role will help patients navigate registration, coverage verification, scheduling coordination, and travel-related arrangements while maintaining accurate records and clear communication with internal teams and external contacts.<br><br>Responsibilities:<br>• Verify patient insurance coverage and confirm demographic and account details to support accurate billing and service coordination.<br>• Communicate with patients, payer representatives, and outside vendors to obtain, update, and clarify required information.<br>• Assist with patient registration activities and ensure records are complete, current, and properly documented.<br>• Coordinate appointments and support patient scheduling needs while responding to changes and special requests.<br>• Arrange transportation or other travel-related accommodations for patients when needed.<br>• Provide courteous front-line service by answering questions, resolving routine concerns, and directing issues appropriately.<br>• Maintain organized documentation using Microsoft Office tools and internal office processes.<br>• Work closely with the Revenue Cycle Manager and site leadership to support daily operational needs across assigned locations.
We are looking for an experienced In House Counsel to support legal operations related to collection and foreclosure matters in Highland Heights, Ohio. This Long-term Contract position will serve as a key advisor to internal teams, offering practical legal direction, strengthening outside counsel partnerships, and helping maintain high standards of compliance and service. The role is well suited for a licensed attorney who can balance strategic oversight with hands-on guidance across complex legal workflows.<br><br>Responsibilities:<br>• Advise litigation paralegals on legal strategy and procedural considerations across collection and foreclosure portfolios.<br>• Build and strengthen a nationwide network of external law firms by identifying geographic coverage needs, evaluating candidates, and guiding new firms through onboarding expectations.<br>• Establish clear service standards for outside counsel and track progress to help ensure files move forward on schedule and in line with client commitments.<br>• Evaluate the work of external attorneys, address performance concerns, and reinforce adherence to internal quality expectations and client requirements.<br>• Examine legal invoices submitted by outside firms to confirm billing accuracy, cost reasonableness, and compliance with approved billing rules.<br>• Provide day-to-day legal support to internal teams through training, coaching, and direction on best practices and procedural issues.<br>• Handle escalated questions involving collections, foreclosure actions, mechanic’s liens, preliminary notices, and other non-routine legal matters.<br>• Review legal filings, case approaches, and complex issues to deliver risk-based recommendations and practical next steps.
We are looking for a dependable HVAC Service Coordinator to support daily office operations and service scheduling for a construction and contractor business in Ohio. This contract-to-permanent position is ideal for someone who enjoys keeping calendars organized, communicating with customers, and helping a service team stay on track. The person in this role will balance coordination duties with administrative support while contributing to an efficient and well-organized customer experience.<br><br>Responsibilities:<br>• Organize and schedule preventative maintenance and service visits for customers, ensuring technicians are assigned efficiently and appointments are properly tracked.<br>• Serve as a primary point of contact for inbound customer calls, providing updates on appointment timing, service status, and general support needs.<br>• Maintain service calendars and adjust schedules as priorities change to keep daily operations running smoothly.<br>• Enter, update, and manage customer information, service records, and appointment details with a high degree of accuracy.<br>• Provide office and administrative support that helps the service department operate in an organized and timely manner.<br>• Coordinate communication between customers and internal team members to support responsive service delivery.<br>• Assist with routine administrative tasks and other assigned duties that contribute to overall workflow efficiency.
We are looking for a detail-oriented Accounts Payable Clerk to join a service organization in Ohio. This contract opportunity with permanent potential is well suited for someone who is comfortable working in a fast-paced office environment, enjoys accurate data handling, and is eager to build long-term experience in accounting support. The role offers a steady schedule and the chance to contribute across accounts payable and administrative functions while developing professionally.<br><br>Responsibilities:<br>• Review, enter, and maintain payment and revenue-related information with a strong focus on accuracy and timeliness.<br>• Handle invoice processing activities, including coding, verifying details, and preparing items for payment completion.<br>• Investigate mismatched records or incomplete information by gathering backup documentation and resolving issues efficiently.<br>• Support check run activities and other accounts payable tasks to help keep vendor payments on schedule.<br>• Scan, file, and organize electronic records so documentation remains complete, accessible, and audit-ready.<br>• Coordinate with internal teams to obtain needed information, answer questions, and keep work moving toward deadlines.<br>• Perform routine data entry and general office support duties that assist daily accounting and operational needs.
We are looking for an ERP Analyst to support enterprise systems within a steel manufacturing environment. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving system issues, improving operational workflows, and collaborating with cross-functional teams. The role focuses on maintaining ERP platform performance, supporting end users, and helping the business strengthen manufacturing and supply chain operations through reliable system administration and reporting.<br><br>Responsibilities:<br>• Provide day-to-day administration and support for AS/400-based ERP systems, ensuring stable and reliable application performance.<br>• Investigate and resolve technical issues related to applications, reporting, system functionality, and user access.<br>• Work closely with manufacturing, supply chain, and business teams to identify opportunities for process improvement and better system usage.<br>• Manage system settings, security permissions, master data quality, and internal documentation to maintain an accurate and controlled environment.<br>• Create and maintain queries, operational reports, and data extracts to support business decision-making and daily operations.<br>• Participate in system updates, enhancements, integrations, and testing activities to support ongoing platform improvement.<br>• Coordinate with external partners and internal stakeholders to address support needs, implement changes, and resolve system-related challenges.
We are looking for a Financial Analyst to join a service-focused organization in Strongsville, Ohio in a contract capacity with the potential to become permanent. This role will turn sales, operational, and financial information into clear reporting and actionable insight that supports leadership decision-making. The ideal candidate will bring strong analytical ability, attention to detail, and the confidence to work across teams to improve data accuracy, reporting consistency, and business performance visibility.<br><br>Responsibilities:<br>• Lead the accuracy, completeness, and timeliness of sales and operational data, ensuring critical records are properly maintained and reliable for reporting.<br>• Partner with sales, finance, and operations teams to resolve data issues, follow up on gaps, and reinforce accountability for high-quality system information.<br>• Create and maintain recurring reports, dashboards, and scorecards that provide leadership with visibility into pipeline activity, forecasts, customer trends, and business performance.<br>• Compare sales and operational results with financial outcomes, investigate variances, and help explain key drivers affecting revenue, margin, and forecast results.<br>• Support the preparation of regular financial reporting packages by validating figures across systems and confirming information is presentation-ready for leadership review.<br>• Develop executive-level presentations that translate detailed data into concise visuals, summaries, and business insights for operational and strategic discussions.<br>• Combine information from multiple business platforms to identify patterns, risks, anomalies, and opportunities, while delivering ad hoc analysis as needed.<br>• Evaluate existing workflows and introduce process improvements, automation, and AI-enabled solutions that reduce manual effort and increase reporting efficiency.<br>• Document reporting standards, governance practices, and repeatable procedures to strengthen consistency and long-term data management discipline.
We are looking for a Business Systems Analyst to support finance-focused initiatives in Westfield Center, Ohio. This Long-term Contract position will work closely with cross-functional stakeholders to clarify business needs, shape requirements, and help align technology solutions with financial operations and reporting goals. The role combines business analysis, data understanding, and strong collaboration across technical and non-technical teams in a hybrid work environment.<br><br>Responsibilities:<br>• Collaborate with partners across finance-related functions, including accounting, treasury, actuarial, audit, and planning teams, to understand operational workflows and translate business objectives into actionable analysis.<br>• Gather, document, refine, and confirm both functional and non-functional requirements, ensuring shared understanding across business and technical groups while addressing gaps or conflicting viewpoints.<br>• Define financial data needs for reporting, dashboards, and analytical use cases, including support for ongoing reporting obligations and future enhancements.<br>• Evaluate connections between core finance applications and external data sources to help maintain reliable information flow and support business reporting needs.<br>• Analyze business challenges, assess downstream impacts, and present well-reasoned options and recommendations to guide decision-making.<br>• Use a consultative approach to interpret stakeholder questions, identify underlying needs, and convert them into clear solution concepts, features, and detailed requirements.<br>• Contribute to feature development and backlog refinement in Jira or a similar Agile tool, helping teams organize priorities and advance delivery work effectively.<br>• Partner with internal teams, vendors, and offshore resources to coordinate analysis activities, facilitate communication, and support accountable execution.<br>• Support a hybrid work model by collaborating onsite in Westfield Center, Ohio on key team days and participating remotely as business needs allow.
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records.<br>• Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance.<br>• Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date.<br>• Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders.<br>• Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy.<br>• Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions.<br>• Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions.<br>• Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
We are looking for a Sales Administrative Assistant to support a busy manufacturing team in Warren, Ohio. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-moving environment, keeps work organized, and takes pride in helping a department stay on track. The person in this role will contribute to daily sales support activities, maintain accurate records, and work closely with colleagues to keep priorities moving forward.<br><br>Responsibilities:<br>• Coordinate administrative activities for the sales function and help maintain smooth day-to-day department operations.<br>• Prepare, update, and organize spreadsheets, reports, and other business documents with a strong focus on accuracy.<br>• Enter and maintain sales-related information in internal systems to support timely order processing and follow-up.<br>• Assist the team with post-sales support tasks and general coordination needs tied to customer and order activity.<br>• Manage several assignments at once, adjusting priorities as business demands change throughout the day.<br>• Work collaboratively with team members to track deadlines, share updates, and keep projects progressing on schedule.<br>• Provide additional departmental assistance as needed, stepping in to resolve routine support needs and administrative gaps.