Legal Operations Manager Jobs in Baltimore, MD

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Project Manager - Operations

Nottingham, MD
onsite
Temporary / Contract
43.5385 - 50.413 USD / Hourly
We are looking for an experienced Project Manager - Operations to support a patient-focused healthcare technology organization in Nottingham, Maryland. This Contract position will lead operational coordination efforts that improve service delivery, strengthen the patient experience, and align cross-functional teams around efficient execution. The ideal candidate brings a strong background in healthcare operations, patient support workflows, and performance-driven process improvement within a fast-paced environment. Responsibilities: • Direct day-to-day operational activities for a patient support and coordination function, ensuring timely, consistent service across the care journey. • Guide and develop team performance by setting expectations, monitoring outcomes, and promoting a high standard of service for patients and partners. • Design and refine workflows that improve intake, referral handling, onboarding, and follow-through for patients receiving therapy-related support. • Partner with clinical, reimbursement, sales, technical support, and operations teams to resolve issues and maintain smooth communication across departments. • Track service metrics and operational indicators to identify trends, remove bottlenecks, and improve overall efficiency and patient satisfaction. • Oversee escalation management by addressing complex service concerns and driving timely resolution for patients, caregivers, and providers. • Support insurance verification, reimbursement coordination, and related operational activities that affect patient access to services and equipment. • Lead continuous improvement initiatives, including operational changes or transition-related efforts when needed, to strengthen service quality and scalability.
2026-10-27T00:00:00Z

Office Manager

York, PA
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for an Office Manager to lead daily workplace operations and help create a safe, organized, and welcoming environment. The Office Manager will support facilities, security, onboarding, and administrative coordination across office locations while ensuring important records and business documentation are maintained with care. The role also contributes to employee engagement by helping organize workplace events and supporting internal communication across teams. Responsibilities:• Direct day-to-day office operations across multiple locations to keep workspaces functional, secure, and well maintained.• Coordinate building access, alarm systems, surveillance tools, and key control processes in partnership with property contacts and service providers.• Manage relationships with landlords, township offices, and external vendors to address permits, maintenance matters, leases, and other facility-related needs.• Support employee onboarding by preparing desks and shared spaces, leading office orientations, and explaining workplace procedures, equipment use, and safety practices.• Maintain office supplies, common areas, and inventory levels so employees have the resources needed for productive daily work.• Organize internal office moves, furniture arrangements, and workspace changes for new hires, departures, and team transitions.• Oversee records for off-site storage, licensing activities, and other administrative documents while handling sensitive information with discretion.• Contribute to employee culture initiatives by assisting with appreciation events and participating in cross-functional internal committees.
2026-10-20T00:00:00Z

Office Manager

Bethesda, MD
onsite
Temporary / Contract
28 - 32 USD / Hourly
Our company is seeking an organized and proactive Office Manager to oversee daily office operations and help ensure a productive, efficient workplace. This role is responsible for coordinating administrative support, managing office procedures, and serving as a key point of contact for internal teams and external visitors. Responsibilities:<ul><li>Manage daily office operations and vendors</li><li>Supervise administrative staff</li><li>Track budgets, supplies, and records</li><li>Support onboarding and internal coordination</li></ul>
2026-10-26T00:00:00Z

Director of Reimbursement Operations

Towson, MD
onsite
Permanent / Full Time
120000 - 165000 USD / Yearly
We are seeking an experienced and strategic Director of Reimbursement Operations to lead and optimize a growing reimbursement organization. This leadership role is responsible for overseeing reimbursement programs, managing a team of reimbursement professionals, developing operational reporting and dashboards, and driving performance through data-driven decision-making. The Director will establish departmental goals, monitor key performance indicators, identify trends and opportunities, and ensure the delivery of exceptional support throughout the reimbursement process. The ideal candidate is a collaborative leader with strong reimbursement expertise, exceptional analytical skills, and a proven ability to build scalable processes while developing high-performing teams. Essential Responsibilities<ul><li>Provide leadership, coaching, and performance management for reimbursement managers, team leads, and reimbursement specialists.</li><li>Develop department objectives, service standards, and measurable performance goals aligned with organizational priorities.</li><li>Create and maintain dashboards, scorecards, and reporting tools that provide visibility into operational performance, team productivity, reimbursement outcomes, and customer service metrics.</li><li>Establish and monitor key performance indicators, including benefit verification turnaround times, authorization metrics, appeal outcomes, reimbursement case volumes, resolution timelines, productivity measures, and service level performance.</li><li>Analyze reimbursement data and operational trends to identify opportunities for process improvements and enhanced customer support.</li><li>Present operational metrics, reimbursement insights, and performance reports to senior leadership.</li><li>Oversee reimbursement workflows, ensuring consistency, efficiency, and compliance with established procedures.</li><li>Lead escalation efforts involving complex reimbursement issues, payer challenges, and reimbursement-related obstacles.</li><li>Partner with internal teams to improve operational effectiveness and streamline reimbursement-related processes.</li><li>Identify and implement best practices that improve reimbursement outcomes and enhance organizational performance.</li><li>Drive continuous improvement initiatives through workflow optimization, automation opportunities, and technology enhancements.</li><li>Ensure accurate documentation, reporting, and adherence to organizational policies and applicable reimbursement requirements.</li><li>Manage departmental staffing plans, resource allocation, and workforce planning initiatives.</li><li>Support change management efforts associated with new programs, systems, and operational initiatives.</li><li>Serve as a subject matter expert regarding reimbursement processes, payer requirements, and reimbursement strategy.</li></ul>
2026-11-03T00:00:00Z

4 results for Legal Operations Manager in Baltimore, MD