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206 results for Tier Ii It Support Engineer jobs

IT Support Specialist

Tallahassee, FL
onsite
Temporary / Contract
30 - 40 USD / Hourly
We are seeking an IT Support Specialist to provide technical support for end users across Windows-based environments. This role will support day-to-day IT operations, troubleshoot hardware and software issues, and administer core technologies including Active Directory and Microsoft 365. This is an onsite role in Tallahassee, FL. Key Responsibilities<ul><li>Provide Tier 1–2 technical support for Windows operating systems (Windows 10/11)</li><li>Troubleshoot and resolve issues related to desktops, laptops, peripheral devices, and printers</li><li>Support user account management in Active Directory (user creation, group membership, password resets)</li><li>Administer and support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint</li><li>Perform onboarding and offboarding tasks (account provisioning, equipment setup, access changes)</li><li>Document incidents, requests, and resolutions in a ticketing system</li><li>Escalate complex issues to higher-level support teams as needed</li><li>Assist with software installs, patches, updates, and basic security best practices</li><li>Provide clear, professional communication to end users with varying technical skill levels</li></ul>
2026-06-24T00:00:00Z

IT Support/ Field Engineer

Parsippany, NJ
onsite
Temporary to Hire
42.75 - 49.5 USD / Hourly
We are looking for an IT Support/ Field Engineer to provide hands-on technical support and infrastructure assistance for a hybrid environment in New Jersey. This contract-to-permanent opportunity is ideal for a detail-oriented individual who enjoys solving desktop, server, and network issues while supporting end users across both remote and onsite settings. The role combines day-to-day troubleshooting with broader systems support, including work with virtualized platforms and Microsoft-based technologies. Responsibilities: • Deliver technical support for desktops, servers, and network-connected systems by diagnosing issues and restoring service in a timely manner. • Maintain and support core infrastructure technologies, including VMware, Citrix, and Microsoft environments, to promote stable operations. • Assist end users with operating system issues, device configuration, software support, and general workplace technology needs. • Respond to incidents in a hybrid work model, providing remote assistance as well as onsite support when needed. • Monitor and troubleshoot connectivity, performance, and system reliability concerns across user and infrastructure environments. • Contribute to security-focused IT operations by supporting data protection, file security, and general cybersecurity practices. • Document technical problems, resolutions, and recurring trends to improve service quality and support efficiency.
2026-06-10T00:00:00Z

IT Field Technician (Level 2)

Hudson, NY
onsite
Temporary / Contract
27.7115 - 34 USD / Hourly
We are looking for an experienced IT Field Technician (Level 2) to provide hands-on technical support across office technology environments in Hudson, New York. This Long-term Contract opportunity is ideal for someone who enjoys solving end-user issues, maintaining critical systems, and delivering dependable onsite service. The role supports a wide range of hardware, software, connectivity, and productivity tools while helping keep business operations secure and efficient. Responsibilities: • Deliver onsite technical support for desktops, laptops, printers, wireless connectivity, mobile devices, video conferencing tools, and other workplace technology. • Install, configure, upgrade, relocate, and maintain computer equipment and software while keeping asset records accurate and up to date. • Troubleshoot hardware, operating system, application, and network access issues, resolving user incidents and escalating complex problems through established support channels. • Administer core user support functions within Active Directory, Azure Active Directory, Exchange, and Microsoft 365 environments. • Support business-critical desktop applications and access tools, including multi-factor authentication, VPN connectivity, Intune, and endpoint management platforms. • Assist with identifying security-related issues, respond to threats within the environment, and contribute to remediation efforts when needed. • Create and maintain clear technical documentation, including procedures, issue resolution steps, and service activity records. • Provide onsite assistance for network, application, and production systems to help maintain reliable day-to-day operations. • Conduct audits related to asset management and device lifecycle activities, including updates within Intune, Microsoft Endpoint Manager, and inventory tracking systems.
2026-07-08T00:00:00Z

Tech Support Manager

Merrimack, NH
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Application Support Team Manager (SaaS)We’re looking for a hands-on Application Support Team Manager to lead a customer-facing support team in a fast-growing SaaS environment. This role blends leadership, technical problem-solving, and customer engagement—perfect for someone who thrives on keeping clients happy and systems running smoothly. What You’ll Do:<ul><li>Lead and mentor a team supporting external customers across a SaaS platform</li><li>Own incident management, escalations, and SLA performance</li><li>Partner with engineering and product teams to resolve issues and improve the user experience</li><li>Drive process improvements, knowledge sharing, and support best practices</li></ul>If you enjoy leading teams, solving complex issues, and making customers say “wow,” this is your role.
2026-06-08T00:00:00Z

Tech Support Manager

Newark, NJ
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity. Responsibilities: • Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues. • Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support. • Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance. • Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site. • Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality. • Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness. • Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
2026-06-23T00:00:00Z

Tech Support Manager

Little Rock, AR
onsite
Permanent / Full Time
60000 - 75000 USD / Yearly
We are looking for a Tech Support Manager to oversee inventory and asset operations for a fast-paced organization in Little Rock, Arkansas. This role is responsible for ensuring equipment, technology, and operational materials are accurately tracked, properly maintained, and available when needed. The ideal candidate brings a strong command of asset control practices, cross-functional coordination, and data-driven decision-making to improve visibility, compliance, and cost efficiency. Responsibilities: • Oversee the complete asset and inventory lifecycle, from acquisition and intake through assignment, upkeep, auditing, and final disposition. • Maintain dependable inventory records and provide clear, up-to-date tracking of assets across multiple sites or operational areas. • Perform scheduled counts, reconciliations, and compliance reviews to verify accuracy and address inconsistencies promptly. • Evaluate stock levels and usage patterns to identify shortages, excess supply, and aging or outdated inventory before they impact operations. • Partner with procurement, operations, IT, warehouse teams, and external suppliers to support the timely delivery and deployment of equipment and materials. • Manage company-owned assets such as hardware, tools, technology devices, warehouse equipment, and other operational resources. • Establish and refine inventory control methods, documentation standards, and governance practices to strengthen accountability. • Produce reports and analysis on asset utilization, loss prevention, depreciation, and cost-saving opportunities to support planning and budgeting. • Investigate missing, damaged, or mismatched inventory records and implement corrective actions to reduce future discrepancies. • Administer asset identification processes, including tagging, barcode tracking, serial number management, and supporting documentation.
2026-06-11T00:00:00Z

Technical Product Support Analyst

Clearwater, FL
onsite
Temporary to Hire
21 - 23 USD / Hourly
Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support. Responsibilities:• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.• Maintain professionalism and de-escalate situations to ensure positive customer experiences.• Collaborate with team members to streamline communication and enhance problem-solving efforts.• Create and manage detailed documentation to support technical processes and training initiatives.• Stay updated on emerging technologies and improve technical skills continuously.• Perform repairs and maintenance on mechanical equipment as required.• Uphold teamwork and a positive attitude in all aspects of the role.• Ensure reliability and consistency in managing customer support tasks.
2026-07-02T00:00:00Z

IT Support Analyst

Jacksonville, FL
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems. Responsibilities:• Install, configure, and upgrade operating systems and business software• Set up and support computer hardware, monitors, network equipment, and peripherals• Troubleshoot and resolve hardware, software, email, network, and peripheral issues• Support users via centralized help desk and provide clear technical guidance• Document equipment repairs, installations, and removals• Train users on common business applications• Contribute to system planning, hardware/software recommendations, and procedures• Stay up to date on technology trends and make proactive suggestions• Maintain user confidentiality and adhere to company protocols
2026-06-26T00:00:00Z

Desktop Support Engineer

New York, NY
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Desktop Support Engineer to provide hands-on technical support for end users in a fast-paced investment banking environment in New York, New York. This Long-term Contract position focuses on resolving desktop, operating system, and account access issues while delivering responsive service through an organized support process. The ideal candidate will combine strong troubleshooting ability with a customer-focused approach and experience supporting Microsoft-based workplace technology. Responsibilities: • Provide day-to-day desktop and help desk support for employees, diagnosing and resolving hardware, software, and operating system issues. • Manage user account administration tasks in Active Directory, including access updates, password assistance, and basic permission changes. • Respond to service desk requests in a timely manner, document issue details clearly, and follow tickets through to completion. • Support Windows 10 and other Microsoft Windows environments by identifying root causes and applying effective fixes. • Troubleshoot common end-user problems involving workstations, peripherals, connectivity, and standard business applications. • Escalate more complex technical issues when needed while maintaining clear communication with users and internal support teams. • Contribute to a consistent support experience by tracking recurring problems and sharing practical solutions with the team.
2026-06-30T00:00:00Z

Level 3 IT Technician

Savannah, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking an experienced Level 3 IT Technician to provide advanced technical support while handling systems and network administration responsibilities. This role will troubleshoot complex issues, maintain client environments, and assist with technical implementations and infrastructure projects.
2026-06-22T00:00:00Z

Level 3 IT Technician

Savannah, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking an experienced Level 3 IT Technician to provide advanced technical support while handling systems and network administration responsibilities. This role will troubleshoot complex issues, maintain client environments, and assist with technical implementations and infrastructure projects.
2026-07-08T00:00:00Z

Level 2/3 Engineer

Albuquerque, NM
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Level 2/3 Engineer to provide part-time/adhoc IT support for a locally based IT services firm in Albuquerque, New Mexico. The role is primarily remote, while also requiring occasional on-site visits when client needs call for hands-on technical support. Flexible scheduling is available, though periodic coordination during standard business hours will be expected.Initial IT support request is troubleshooting Network/WIFI issues for a local Non-profit. Responsibilities:• Diagnose and resolve network and Wi-Fi connectivity problems for client environments, including urgent service requests as they arise.• Deliver Level 2 and Level 3 technical support across Windows server infrastructure, networking components, and related systems.• Administer Active Directory tasks such as account and profile setup, directory maintenance, and issue remediation.• Investigate server performance and configuration concerns to restore stability and maintain reliable operations.• Configure and support firewall and network settings to help ensure secure and consistent connectivity.• Provide remote troubleshooting for most requests while traveling on-site to client locations when direct intervention is necessary.• Communicate clearly with client stakeholders, provide thorough service updates, and help set expectations around issue resolution.• Coordinate availability for ad hoc support needs and participate in occasional business-hours check-ins to review active work.• Document findings, actions taken, and recommendations to support ongoing service continuity for client accounts.Other duties as needed
2026-06-30T00:00:00Z

Help Desk Analyst II

Skokie, IL
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a customer-focused Help Desk Analyst II to support end users across a busy educational environment in Illinois. This long-term contract position is ideal for someone who combines strong technical troubleshooting with a detail-oriented, service-oriented approach when assisting faculty and staff. The role supports a wide range of devices and day-to-day IT issues, with opportunities to contribute to hardware support, device setup, and overall technology operations. Responsibilities: • Deliver timely technical assistance to faculty and staff, emphasizing clear communication and a high level of customer care. • Diagnose and resolve issues involving Windows 10 systems, Chromebooks, Dell laptops, and Apple devices including Mac and iOS hardware. • Perform hands-on hardware maintenance and repair to keep user devices operational and minimize downtime. • Manage and update service desk tickets, ensuring incidents and requests are documented accurately and followed through to completion. • Assist with device inventory tracking, workstation configuration, and cable organization to support efficient IT operations. • Provide basic network troubleshooting to identify common connectivity issues and escalate more complex problems when needed. • Support user account and access-related tasks within Active Directory, Microsoft 365 Enterprise, and Microsoft Entra ID. • Contribute to onsite technical coverage as part of a small IT team supporting multiple buildings and end-user needs.
2026-07-07T00:00:00Z

Help Desk Analyst II

Milwaukee, WI
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a skilled Help Desk Analyst LI/ L2 to support employees and deliver dependable day-to-day technical assistance in Wisconsin. This Long-term Contract position is ideal for someone who enjoys resolving user issues, keeping support workflows organized, and creating a positive experience for internal customers. The person in this role will work closely with the IT team to address incoming requests, reduce outstanding ticket volume, and strengthen overall service desk operations. Responsibilities:• Provide first-line technical assistance for hardware, software, user account, and access-related concerns across the organization.• Monitor, organize, and respond to support requests in the ticketing system while helping reduce existing backlog.• Support Microsoft-based environments, including Windows systems, Active Directory, and Azure-related access or configuration issues.• Route advanced or specialized problems to the appropriate internal technology teams and ensure proper follow-up.• Record incidents, troubleshooting steps, and final resolutions accurately within service management documentation.• Recognize patterns in recurring support issues and suggest practical changes that improve service efficiency.• Deliver attentive, user-focused assistance that builds trust and maintains strong working relationships with employees.• Partner with other IT team members to resolve issues promptly and contribute to smoother support operations.
2026-07-07T00:00:00Z

Help Desk Analyst II

Bartlett, IL
onsite
Temporary to Hire
31.53 - 40.41 USD / Hourly
We are looking for a Help Desk Analyst II to join a team in Illinois in a contract capacity with the potential for a permanent role. This role is ideal for someone who enjoys solving technical problems across end-user systems, network-connected devices, and core desktop environments while delivering dependable support to internal users. The position offers a hands-on opportunity to work across Level 1 and Level 2 support needs, troubleshoot a wide range of issues, and build experience in infrastructure, security, and day-to-day IT operations. Responsibilities: • Provide front-line and second-level technical support for desktop systems, laptops, and end-user technology in both on-site and remote settings. • Diagnose and resolve issues involving workstations, peripherals, wireless connectivity, printers, and other network-attached equipment. • Support daily operations of network hardware by assisting with switches, routers, wireless access points, and related connectivity concerns. • Manage service desk requests, document troubleshooting steps, and ensure timely follow-up through ticket resolution. • Assist with user account support and routine administrative tasks within Active Directory and Windows-based environments. • Help maintain secure and stable systems by supporting patching activities, endpoint protection tools, antivirus measures, and basic firewall-related tasks. • Contribute to backup monitoring and support basic recovery procedures to help maintain business continuity. • Escalate more complex technical incidents when needed while continuing to communicate clearly with users and internal IT teams.
2026-06-18T00:00:00Z

Help Desk Analyst II

Lewis Center, OH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst II to join the IT team in Lewis Center, Ohio in a Long-term Contract role. This position is ideal for an early-career support specialist who enjoys solving technical issues, delivering dependable service to internal users, and building a strong foundation for future growth. You will provide hands-on assistance across Microsoft-based environments while helping maintain consistent day-to-day support coverage for the business. Responsibilities: • Provide front-line technical support for employees by diagnosing and resolving hardware, software, and access-related issues in a timely manner. • Manage and update service requests through Jira, ensuring tickets are documented clearly, prioritized appropriately, and followed through to completion. • Troubleshoot Microsoft 365 applications and Windows 10 environments, including common user issues involving accounts, devices, and productivity tools. • Support user account administration tasks such as password resets, access changes, and directory updates within Active Directory. • Assist staff with both Windows PCs and occasional Mac-related support needs, offering clear guidance and practical solutions. • Communicate status updates effectively to end users, helping reduce frustration and maintain confidence during technical disruptions. • Work closely with the broader IT team to escalate more complex incidents and contribute to a reliable support experience across the organization. • Participate in assigned technical projects or improvement efforts over time, with opportunities to expand beyond ticket-based support into broader IT initiatives.
2026-06-15T00:00:00Z

Help Desk Analyst II

North Waltham, MA
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Help Desk Analyst II to deliver attentive, high-quality technical support for a financial services team in Waltham, Massachusetts. This Long-term Contract opportunity is ideal for someone who thrives in a hands-on support role, enjoys working directly with employees, and can keep daily operations running smoothly through prompt issue resolution. The position combines onsite deskside assistance with remote support and requires a service-focused approach when assisting users across a Microsoft-based, cloud-centric environment. Responsibilities: • Provide first- and second-level technical assistance for end users, addressing both in-person and remote support needs with a strong customer service mindset. • Diagnose and resolve problems involving laptops, desktops, operating systems, standard business software, and cloud applications to reduce downtime. • Set up equipment, accounts, and access for new hires while also handling departures through organized offboarding support. • Support core collaboration platforms such as Microsoft 365, Outlook, Teams, Zoom, and related productivity tools used across the business. • Serve as the primary onsite IT contact, managing daily support activity independently and ensuring requests are handled efficiently. • Coordinate with external or centralized IT partners to escalate more advanced issues and follow through until resolution is achieved. • Maintain accurate tracking of incidents and service requests, keeping documentation current and responses timely. • Contribute to technology-related initiatives, including emerging AI-focused efforts and other improvements that enhance support operations.
2026-06-30T00:00:00Z

IT Systems Engineer

Cleveland, OH
onsite
Permanent / Full Time
110000 - 130000 USD / Yearly
We are looking for an IT Systems Engineer to support and enhance a complex technology environment in Ohio. This position is suited for a hands-on, detail-oriented infrastructure specialist who can manage core Microsoft platforms, maintain reliable network operations, and resolve technical issues across multiple systems. The role also offers the opportunity to contribute to standardization efforts, site integrations, and ongoing improvements through automation and practical engineering expertise. Responsibilities: • Administer and optimize Windows Server environments, Active Directory services, and virtual infrastructure to ensure stable day-to-day operations. • Support Microsoft 365, Entra ID, and Exchange Online within a hybrid environment while maintaining secure identity and messaging services. • Maintain and troubleshoot core network components, including firewalls, managed switches, wireless platforms, VLANs, and routing connectivity. • Oversee backup and disaster recovery processes, verify recovery readiness through regular testing, and strengthen business continuity practices. • Develop and use PowerShell scripts to streamline repetitive administrative tasks and improve operational efficiency. • Serve as a primary technical resource for infrastructure issues, diagnosing problems independently and communicating solutions clearly to stakeholders. • Travel to support site acquisition and integration activities, helping align newly added locations with established technology standards. • Assist with infrastructure improvements across distributed operations, including system hardening, performance tuning, and service reliability initiatives.
2026-06-24T00:00:00Z

Service Support Analyst

Nashville, TN
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Our client is seeking a Service Support Analyst to join their team. The analyst is responsible for managing the intake, assessment, and resolution of technology-related incidents and service requests from internal users across our client’s organization. Acting as a primary point of contact, the analyst provides direct end-user support while ensuring requests are logged, prioritized, and resolved in alignment with established service management processes. Responsibilities:Task Execution and End-User Support<ul><li>Respond to incidents and service requests via phone, email, chat, and self-service portals</li><li>Log, categorize, prioritize, and resolve tickets within the ITSM platform</li><li>Troubleshoot desktop, application, and connectivity issues</li><li>Communicate clearly with users and provide status updates</li></ul>Endpoint & Desktop Support<ul><li>Support Windows laptops, desktops, and AVD</li><li>Assist with device provisioning, refresh, and decommissioning</li><li>Troubleshoot hardware, software, and configuration issues</li><li>Support devices managed through centralized endpoint management platforms</li></ul>Identity, Access & Administration<ul><li>Perform Entra ID and Active Directory administration tasks</li><li>Support onboarding and offboarding processes</li><li>Manage group-based access and permissions</li><li>Troubleshoot authentication and access issues</li></ul>Endpoint Management & Security Support<ul><li>Support device compliance with security baselines</li><li>Assist with patching and endpoint protection troubleshooting</li><li>Identify and escalate potential security incidents</li></ul>Documentation & Continuous Improvement<ul><li>Document all support actions and resolutions</li><li>Maintain and contribute to knowledge base articles</li><li>Identify recurring issues and recommend improvements</li></ul>Operating Standards & Expectations<ul><li>Operate within an ITIL-aligned service management framework</li><li>Adhere to security, compliance, and data protection policies</li><li>Meet defined service performance and documentation standards</li></ul>
2026-07-08T00:00:00Z

Systems Engineer I

Double Oak, TX
onsite
Temporary / Contract
48 - 53 USD / Hourly
Robert Half has a client seeking a Systems Engineer to support, maintain, and enhance our Microsoft server infrastructure with a strong emphasis on Azure services and PowerShell automation. This role is ideal for a hands-on systems professional who has experience managing Windows Server environments, administering hybrid cloud infrastructure, and developing automation solutions to improve operational efficiency, consistency, and scalability. This will be a hybrid opportunity that will be onsite for initial training. SUMMARY:<ul><li>Administer, maintain, and troubleshoot Windows Server environments across development, test, and production systems.</li><li>Support and manage Active Directory, Group Policy, DNS, DHCP, and core Microsoft infrastructure services.</li><li>Design, implement, and support Azure-based solutions, including hybrid infrastructure and cloud-hosted workloads.</li><li>Manage and optimize Azure services such as:</li><li>Azure Virtual Machines</li><li>Azure Storage</li><li>Azure Virtual Network</li><li>Azure Backup</li><li>Azure Monitor</li><li>Azure Update Management</li><li>Microsoft Entra ID / Azure Active Directory</li><li>Create, maintain, and enhance PowerShell scripts to automate server provisioning, patching, reporting, monitoring, configuration management, and administrative tasks.</li><li>Support patch management, OS upgrades, system hardening, and vulnerability remediation for Windows-based systems.</li><li>Monitor server health, capacity, performance, and availability; respond to incidents and implement preventive measures.</li></ul>
2026-07-02T00:00:00Z

Information Systems Engineer

Jamesburg, NJ
remote
Temporary to Hire
41.1635 - 47.663 USD / Hourly
Key Responsibilities • Provide Tier 1 and Tier 2 support for end users across voice, data, applications, and desktop systems • Troubleshoot and resolve hardware, software, and network-related issues both remotely and onsite • Support and administer Windows Server environments and Active Directory • Manage and maintain Microsoft 365 (O365) including Exchange, SharePoint, OneDrive, and MFA • Configure, deploy, and support Windows 10/11 workstations and peripherals • Support and troubleshoot LAN/WAN connectivity, VOIP systems, and network devices • Monitor and manage system backups, disaster recovery processes, and infrastructure performance • Lead and participate in IT projects, including site setups, upgrades, and deployments • Evaluate hardware/software needs and recommend solutions aligned with business requirements • Collaborate with vendors, procurement, and internal teams on technology solutions and services • Maintain accurate documentation of systems, processes, and infrastructure • Manage hardware/software inventory and ensure proper asset tracking • Provide technical guidance to team members and act as an escalation point when needed • Deliver regular updates on project status and system performance to leadership
2026-06-23T00:00:00Z

Technical Systems Engineer III (Contractor)

Stone Mountain, GA
onsite
Temporary / Contract
43 - 48 USD / Hourly
Technical Systems Engineer IIILocation: Stone Mountain, GA (Atlanta Market)Job Type: Contract, 6 Month Assignment with Potential Extension or ConversionSchedule: Hybrid (Approximately 70% from home / 30% Field Work)OverviewWe are seeking a Technical Systems Engineer III to support a large-scale 5G wireless deployment focused on data services within the Atlanta market. This opportunity is ideal for an experienced wireless engineer with strong Samsung network deployment experience who can independently manage market activities, coordinate field efforts, and support system implementation and performance optimization.This role requires a high level of autonomy, with responsibilities split between remote engineering work and onsite field support throughout the market. Travel within the Atlanta area is expected, including drives of up to approximately two hours.Key Responsibilities<ul><li>Support the planning, engineering, deployment, and optimization of wireless systems infrastructure.</li><li>Execute and manage 5G network deployment activities across the assigned market.</li><li>Perform system implementation, integration, testing, and troubleshooting.</li><li>Monitor network and system performance, identifying and resolving issues as needed.</li><li>Coordinate field activities and provide technical guidance during deployment efforts.</li><li>Utilize Samsung network management and deployment tools, including Samsung USM and/or WFM.</li><li>Maintain project documentation, reports, and deployment records.</li><li>Work independently to manage market-related engineering activities while collaborating with cross-functional teams.</li><li>Support ongoing network improvements, upgrades, and operational initiatives.</li></ul>
2026-07-08T00:00:00Z

Help Desk Level 2 / Sys Admin

New York, NY
onsite
Temporary / Contract
25 - 36 USD / Hourly
We are looking for a Contract Help Desk Level 2 / Sys Admin to support daily IT operations for an onsite environment. This role blends hands-on desktop support with systems administration responsibilities, helping employees resolve technical issues while maintaining core Microsoft and network services. The ideal candidate brings strong troubleshooting skills, communicates confidently with non-technical staff, and works effectively within a collaborative support team. Responsibilities: • Provide second-level technical support for end users by diagnosing and resolving hardware, software, account, and connectivity issues in an office setting. • Administer and support on-premises Active Directory, including user accounts, permissions, and related access management tasks. • Manage Microsoft Entra and Intune to support identity services, device configuration, and endpoint administration. • Troubleshoot and maintain desktop systems, collaboration tools, and productivity platforms such as Microsoft Teams. • Monitor, support, and help maintain Fortinet firewall environments while assisting with network-related issue resolution. • Use JIRA and Jira Service Desk to document incidents, track requests, and maintain clear support records. • Assist with endpoint security efforts by supporting Microsoft Defender and responding to device protection concerns. • Collaborate with the internal IT team and external support partners to ensure timely issue resolution and consistent service delivery. • Work onsite 3 to 4 days per week to provide direct assistance to employees and support day-to-day infrastructure needs.
2026-06-04T00:00:00Z

Sr. IT Security Engineer

Bensalem, PA
onsite
Permanent / Full Time
100000 - 140000 USD / Yearly
We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards. Responsibilities:• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.• Implement and maintain network-based security solutions while establishing data privacy policies.• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.• Maintain detailed security architecture documentation and provide periodic reports on security posture.• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.• Monitor and manage security devices to protect systems from internal and external threats.
2026-06-09T00:00:00Z

Technical Operations Analyst

West Des Moines, IA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Technical Operations Analyst to support a life insurance team in West Des Moines, Iowa through a Long-term Contract engagement. This position focuses on strengthening day-to-day operations by creating structure, improving coordination, and maintaining the processes and documentation that help the team operate efficiently. The ideal candidate is comfortable working across functions, managing multiple priorities at once, and stepping into evolving assignments with a practical, solutions-oriented approach. Responsibilities: • Oversee recurring operational activities that keep the team organized, aligned, and moving forward on priority work. • Develop, maintain, and refine documentation, procedures, and governance materials to improve consistency and team effectiveness. • Partner with stakeholders across business and technical groups to coordinate deliverables, resolve blockers, and support smooth execution. • Track operational metrics, dashboards, and reporting to provide visibility into performance, risks, and progress. • Help identify process gaps and recommend improvements that reduce inefficiencies and strengthen operational controls. • Support management of operational initiatives by balancing short-term assignments with longer-running efforts across the team. • Contribute to risk awareness by monitoring operational issues and helping maintain sound reporting and control practices. • Assist with budget-related tracking, coordination activities, and other administrative operations that support team objectives.
2026-06-26T00:00:00Z

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