199 Results for Tier Ii It Support Engineer Jobs

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Desktop Support Technician

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Provide Tier 1-2-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines
2026-10-22T00:00:00Z

Desktop Support Technician

Dallas, TX
onsite
Temporary / Contract
25 - 29 USD / Hourly
We are seeking a skilled Desktop Support Technician to provide technical support and troubleshooting for end users in a hybrid work environment. This position is based in Dallas, TX and requires three days onsite and two days remote each week. POSITION: IT SERVICE DESKLOCATION: DALLAS (HYBRID)DURATION: 3 MONTH CONTRACT RATE: $25-29/HR DEPENDING ON EXPERIENCE End User Support<ul><li>Provide desktop and end-user support for both Windows and macOS devices, including laptops, peripherals, printers, docking stations, and mobile accessories.</li><li>Troubleshoot hardware, software, networking, VPN, connectivity, and application issues.</li><li>Support employees both remotely and onsite while delivering a positive customer experience.</li><li>Assist users with login issues, password resets, account lockouts, software requests, and access-related questions.</li><li>Diagnose and resolve endpoint issues efficiently to minimize user downtime.</li></ul>
2026-10-29T00:00:00Z

Desktop Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Desktop Support Technician to provide hands-on technical support for end users in a fast-paced environment. This role is responsible for troubleshooting Windows systems, supporting Microsoft 365/Office 365, and performing desktop/laptop imaging and deployment.Key Responsibilities:<ul><li>Provide deskside and remote support for hardware, software, and peripheral issues.</li><li>Install, configure, image, and deploy Windows desktops and laptops.</li><li>Troubleshoot Windows 10/11 operating systems, user profiles, printers, and connectivity issues.</li><li>Support Microsoft 365/Office 365 applications including Outlook, Teams, Word, Excel, and SharePoint.</li><li>Perform device setup, upgrades, patching, and asset tracking.</li><li>Diagnose and resolve basic Active Directory, password reset, and account access issues.</li><li>Document incidents, resolutions, and support procedures in the ticketing system.</li><li>Escalate more complex technical issues when needed and assist with IT projects and office moves.</li></ul>
2026-11-04T00:00:00Z

Desktop Support Technician

Tunkhannock, PA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an experienced Desktop Support Technician to join a short-term Contract assignment in Tunkhannock, Pennsylvania. This part-time opportunity supports on-site IT operations with a strong focus on maintaining Windows-based devices and ensuring systems remain secure and fully functional. The role is best suited for someone who is comfortable working hands-on with end-user hardware, patch management, and day-to-day technical issue resolution. Responsibilities: • Apply security patches and software updates to Windows desktops, laptops, docking stations, and selected servers in an on-site environment. • Confirm that updated systems, peripherals, and connected equipment are operating correctly after maintenance is completed. • Diagnose and resolve common workstation and server issues involving hardware, software, and overall system performance. • Carry out technical work in alignment with established client procedures and documented patching standards. • Record completed tasks, communicate unresolved items, and provide clear status updates on support activity. • Support a workload centered primarily on patch deployment, while also addressing general repair and troubleshooting needs. • Provide on-site technical assistance during scheduled weekday shifts, with no remote or weekend support involved. • Step into an existing support need and help maintain continuity of service for the client environment during the assignment period.
2026-10-27T00:00:00Z

DevOps II / SRE

Philadelphia, PA
onsite
Temporary / Contract
40 - 45 USD / Hourly
DevOps II / Site Reliability EngineerLong Term Contract, Potential for Extension or Conversion Location: Philadelphia, PA Onsite/Hybrid OverviewWe are seeking a DevOps II / Site Reliability Engineer to help build and mature a growing Site Reliability Engineering (SRE) function supporting large-scale digital platforms. This role will focus on cloud infrastructure, automation, monitoring, reliability, and release management for customer-facing web applications. You will work closely with product, engineering, and operations teams to improve application performance, scalability, and operational excellence.This is an excellent opportunity for someone who enjoys solving complex infrastructure challenges, driving automation initiatives, and influencing reliability strategies across modern cloud environments.Key Responsibilities<ul><li>Design, implement, and support scalable cloud infrastructure solutions.</li><li>Lead automation initiatives to improve operational efficiency and system reliability.</li><li>Build and maintain configuration management and infrastructure-as-code solutions.</li><li>Develop and enhance application monitoring, alerting, and observability capabilities.</li><li>Partner with product and engineering teams to identify and address reliability requirements.</li><li>Support CI/CD pipelines, release automation, and deployment processes.</li><li>Manage and optimize centralized application logging and performance reporting.</li><li>Contribute to infrastructure roadmaps and long-term platform reliability strategies.</li><li>Drive continuous improvement of site reliability and operational practices.</li></ul>
2026-11-06T00:00:00Z

Help Desk/Desktop Support Technician

San Angelo, TX
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance for end users in San Angelo, Texas. This is a Contract-to-permanent position which is ideal for someone who enjoys resolving desktop and device issues, supporting daily IT operations, and delivering a strong customer experience. The role combines hands-on workstation support with incident resolution, system configuration, and continuous improvement of support processes. Responsibilities: • Deliver desktop and help desk support by diagnosing technical issues, fulfilling service requests, and restoring user productivity in a timely manner. • Install, configure, and update software, hardware, and peripheral devices while ensuring systems are set up to meet user and business needs. • Troubleshoot escalated incidents in partnership with technical specialists and contribute to the resolution of complex or high-impact problems. • Perform routine maintenance on workstations, printers, and related equipment to improve reliability and reduce recurring issues. • Prepare, distribute, and personalize end-user devices and accessories, including verifying proper configuration before deployment. • Use PowerShell to review, adjust, and create scripts that streamline repeatable IT support tasks and administrative processes. • Maintain accurate service documentation, record troubleshooting steps, and contribute to knowledge-sharing efforts within the support team. • Identify support activities that can be handled efficiently by the service desk and recommend practical improvements to operating procedures.
2026-11-05T00:00:00Z

Senior Desktop Support Analyst

Worcester, MA
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for an experienced Senior Desktop Support Analyst to provide high-touch technical support in Worcester, Massachusetts. This role focuses on delivering dependable assistance to senior leaders across macOS, Windows, mobile platforms, and productivity tools while ensuring a seamless end-user experience. The ideal candidate brings strong technical judgment, effective communication skills, and the ability to navigate urgent issues in a fast-paced university environment. Responsibilities: • Provide white-glove technical assistance to executive users, with primary support for macOS devices as well as Windows systems, mobile technology, and collaboration platforms. • Take full ownership of support requests, guiding each issue from initial assessment through troubleshooting, follow-up, and final resolution. • Partner with internal technology teams and external service providers to address escalated or complex technical problems efficiently. • Prepare and support executive meetings, presentations, and other high-visibility events to help ensure technology operates without disruption. • Translate technical concepts into clear, practical guidance for users who may not have a technical background. • Build strong working relationships with senior leadership by handling sensitive matters with professionalism and discretion. • Monitor patterns in support activity, identify recurring problems, and propose improvements to enhance service quality and operational efficiency.
2026-11-02T00:00:00Z

L1 Help Desk Technician

Fort Washington, PA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization. Responsibilities: • Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations. • Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner. • Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts. • Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently. • Prepare and configure end-user devices for deployment, ensuring systems are ready for business use. • Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early. • Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems. • Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.
2026-10-15T00:00:00Z

Infrastructure Engineer

Radnor, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an Infrastructure Engineer to support and strengthen enterprise infrastructure operations across on-premises and cloud environments. This contract opportunity is ideal for a hands-on individual who can help maintain reliable data center services, improve Microsoft 365 and Azure platforms, and contribute to secure, scalable technology solutions. The role partners with internal teams and external providers to deliver practical infrastructure improvements, support end users, and drive consistent operational standards. Responsibilities: • Deliver technical support for employees using Windows, macOS, iOS, and Android devices, ensuring timely resolution of hardware, software, and access issues. • Oversee the health and performance of data center systems across physical, virtual, and hosted environments, and work with service partners to implement improvements. • Execute infrastructure updates and platform changes across servers, operating systems, virtualization layers, and storage systems using controlled deployment practices. • Administer and enhance Microsoft 365 and Azure services with a focus on usability, security, service consistency, and cost awareness. • Configure and support identity and access solutions, including Active Directory and Azure Active Directory integrations with cloud applications and SaaS platforms. • Participate in disaster recovery planning and carry out recovery procedures to validate readiness and alignment with business expectations. • Introduce tools and processes that simplify end-user support, while guiding teams through adoption of new infrastructure services and capabilities. • Create and maintain technical standards, system documentation, and operational procedures to support repeatable service delivery. • Lead or contribute to small and mid-sized infrastructure initiatives across multiple sites, coordinating tasks, timelines, and technical execution.
2026-10-27T00:00:00Z

Workplace Experience Support Specialist

Dubuque, IL
onsite
Temporary / Contract
17 - 19 USD / Hourly
Help Create an Exceptional Workplace Experience- We're seeking a Workplace Experience Support Specialist to help deliver a best-in-class experience for employees, clients, and visitors within a professional office environment. This role is responsible for supporting daily office operations, hospitality services, facilities coordination, reception activities, and workplace culture initiatives. The ideal candidate enjoys being the go-to resource for office support, thrives in a fast-paced environment, and takes pride in creating a welcoming, organized, and efficient workplace. If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you. Apply today or give our team a call at 563-359-3995! What You'll Do<ul><li>Serve as a primary point of contact for employees, visitors, clients, and vendors</li><li>Create a welcoming and professional experience for all office guests</li><li>Manage visitor check-in processes and reception responsibilities</li><li>Answer and direct calls through a multi-line phone system</li><li>Coordinate meeting rooms, hospitality services, and office-related events</li><li>Support daily office operations to ensure the workplace remains organized, functional, and professional</li><li>Partner with building management and service vendors regarding facility needs and maintenance requests</li><li>Help maintain a safe, clean, and well-maintained office environment</li><li>Coordinate office equipment, furniture, telephones, security badges, and workplace resources</li><li>Manage office and breakroom supply inventory, ordering, and replenishment</li><li>Prepare presentations, meeting materials, reports, handouts, charts, graphics, and supporting documentation</li><li>Support employee engagement and workplace culture initiatives</li><li>Assist with special projects and operational requests across multiple business areas</li><li>Serve as a liaison between office leadership and workplace support functions as needed</li></ul>Why You'll Love This Opportunity<ul><li>Diverse responsibilities that blend office operations, employee experience, hospitality, and facilities coordination</li><li>High-visibility role supporting employees, leadership, clients, and visitors</li><li>Opportunity to contribute to a positive and engaging workplace culture</li><li>Collaborative, professional, and team-oriented environment</li></ul>If you enjoy creating exceptional experiences, staying organized, and being the person who helps keep an office running smoothly, we'd love to hear from you.
2026-11-02T00:00:00Z

Integration Engineer

Bethesda, MD
onsite
Temporary / Contract
80 - 124 USD / Hourly
Integration EngineerLocation: Bethesda, MD (Hybrid)OverviewSeeking an experienced Integration Engineer to design, build, deploy, and support enterprise integrations, APIs, connectors, workflows, and MCP servers/tools. This hands-on role owns integrations throughout their lifecycle and helps shape architecture, integration standards, and engineering best practices.Works within Integration Engineering alongside Application Engineering and Quality Engineering, supporting Azure Integration Services (AIS), Celigo, and other integration platforms.Key Responsibilities<ul><li>Design, build, support, and troubleshoot integrations using Logic Apps, Azure Functions, Service Bus, Event Grid, and Celigo.</li><li>Develop APIs, webhooks, connectors, adapters, data mappings, transformations, validation, synchronization, and integration workflows.</li><li>Build and support MCP servers and AI integrations, including schemas, tool definitions, security controls, permissions, auditing, and protocol compatibility.</li><li>Develop solutions using C#/.NET, Python, JavaScript/TypeScript.</li><li>Define API standards including OpenAPI, versioning, authentication, authorization, pagination, rate limiting, and error handling.</li><li>Partner with architecture leadership to improve scalability, reliability, maintainability, security, performance, and cost optimization.</li><li>Create reusable frameworks, templates, connectors, standards, and integration patterns.</li><li>Implement security controls including least-privilege access, encryption, managed identities, credential management, and secure data handling.</li><li>Build monitoring, alerting, logging, retries, reconciliation, recovery, and production support processes.</li><li>Support automated testing, CI/CD, release management, source control, and infrastructure as code.</li><li>Collaborate with application, data, AI, business, and vendor teams while maintaining integration documentation and ownership.</li></ul>Preferred Qualifications<ul><li>Azure API Management, Key Vault, Application Insights, Log Analytics, deployment automation, and private connectivity.</li><li>Integrations involving ERP, CRM, SaaS, financial, and legacy systems (NetSuite, DealCloud, Appian, etc.).</li><li>Experience modernizing point-to-point integrations and building reusable frameworks.</li><li>Financial services or regulated industry experience.</li><li>Azure and/or Celigo certifications.</li></ul>Success Metrics<ul><li>Reliable integrations with accurate data and strong production performance.</li><li>Reusable APIs, connectors, event flows, and MCP tools.</li><li>Improved platform architecture driven by implementation feedback.</li><li>Fast issue detection, controlled recovery, and continuous improvement.</li><li>Documented, versioned, and well-supported integrations across AIS, Celigo, and other platforms.</li></ul>
2026-11-03T00:00:00Z

IT Support/Inventory Technician

Smyrna, GA
onsite
Temporary / Contract
25 - 27 USD / Hourly
OverviewWe are seeking a Support Desk & Inventory Technician to support end-user technology, device deployment, and IT asset management. This role is responsible for the full lifecycle of company hardware, including ordering, inventory tracking, deployment, refreshes, returns, and shipping coordination. The position also provides Tier 1/Tier 2 support for Windows devices and Microsoft 365 applications while assisting with onboarding, offboarding, and basic Microsoft 365 and Entra ID administration. This is an excellent opportunity for an IT professional who enjoys a mix of hands-on hardware support, help desk troubleshooting, inventory management, and user administration. Responsibilities<ul><li>Configure, deploy, refresh, and support laptops and other end-user devices using Microsoft Autopilot.</li><li>Manage the full lifecycle of IT assets, including inventory tracking, equipment preparation, shipping, receiving, and redeployment.</li><li>Maintain accurate asset records, including device ownership, status, and lifecycle information.</li><li>Provide Tier 1 and Tier 2 support for Windows devices, Microsoft 365 applications, and common end-user technology issues.</li><li>Troubleshoot hardware, software, access, and connectivity problems, escalating complex issues when appropriate.</li><li>Support employee onboarding and offboarding, including device provisioning, account setup, equipment recovery, and device reimaging.</li><li>Perform routine Microsoft 365 and Entra ID administration, including user provisioning, password resets, license assignments, and group management.</li><li>Assist with Microsoft 365 security and access management activities, including group policies and conditional access controls.</li><li>Document support procedures and technical solutions to improve operational efficiency and knowledge sharing.</li><li>Leverage AI and emerging technologies to streamline workflows, improve operational processes, and support continuous improvement initiatives.</li></ul>
2026-10-28T00:00:00Z

IT Support

Albuquerque, NM
onsite
Temporary / Contract
0 - 0 USD / Yearly
Our client is seeking an IT Support Technician to support workstation deployment, device imaging, asset management, and end-user technology readiness. This role is ideal for an IT professional with hands-on experience supporting desktops, laptops, and device deployments, or a highly motivated IT support professional looking to grow their skills in Microsoft Intune and endpoint management.The primary focus of this role is staging, imaging, configuring, and deploying end-user devices while maintaining accurate asset records and ensuring a smooth technology deployment experience. The individual may also assist with service desk activities, including hardware troubleshooting, printer support, equipment upgrades, and workstation replacements.Key Responsibilities• Configure, image, stage, and deploy desktops, laptops, and mobile devices for end users.• Support workstation lifecycle management, including new deployments, upgrades, refreshes, and replacements.• Utilize Microsoft Intune to deploy operating system images, applications, updates, and configurations.• Assist with endpoint and workstation management within an Intune-managed environment.• Maintain accurate asset inventory and device tracking records.• Support software deployment and installation activities.• Perform testing and quality assurance checks prior to device deployment.• Document deployment activities, configurations, and inventory updates.• Assist with routine service desk requests, including: o PC and laptop troubleshootingo Printer setup and supporto Peripheral installation and configurationo Hardware upgrades and replacementso Basic software support• Track and manage work requests through ticketing and asset management systems.• Follow established IT security, compliance, and operational procedures.Other duties as needed
2026-10-21T00:00:00Z

IT Support

Pasadena, CA
onsite
Temporary / Contract
32 - 40 USD / Hourly
Our client is seeking an IT Support Analyst to provide Tier 1 and Tier 2 support in a Microsoft-focused environment. This role is responsible for troubleshooting technical issues, supporting end users, managing accounts and devices, and ensuring a positive customer experience. Day-to-Day Responsibilities<ul><li>Resolve 10-15 support tickets per day</li><li>Provide Tier 1 and Tier 2 desktop support</li><li>Troubleshoot hardware, software, and access issues</li><li>Provision and deploy laptops, workstations, and mobile devices</li><li>Manage user onboarding and offboarding</li><li>Administer Microsoft 365 accounts and licenses</li><li>Support Active Directory user management and permissions</li><li>Assist with Identity & Access Management (IAM) and MFA support</li><li>Provide SharePoint access and basic troubleshooting</li><li>Escalate complex issues and collaborate with IT team members</li></ul>
2026-10-24T00:00:00Z

IT Support

San Jose, CA
onsite
Temporary / Contract
27.7115 - 32 USD / Hourly
We are looking for a detail-oriented IT Support specialist to deliver responsive technical assistance and maintain smooth day-to-day technology operations for employees in California. This Contract position is ideal for someone who enjoys solving end-user issues across devices, applications, and access management while contributing to a dependable support environment. The role will work closely with internal IT teams to handle device setup, user lifecycle support, security-related tasks, and operational improvements. Responsibilities: • Deliver hands-on support for end users experiencing issues with Windows and macOS computers, accessories, and common workplace technology. • Diagnose and resolve problems involving Microsoft 365 tools such as Outlook, Teams, OneDrive, and SharePoint to minimize disruption to daily work. • Administer user access by assisting with account setup, password support, and application permissions through Entra ID, Active Directory, and Okta. • Support endpoint management activities including device enrollment, configuration updates, software distribution, and compliance actions using Microsoft Intune. • Investigate and address technical issues related to hardware, installed applications, network connectivity, printers, and meeting room equipment. • Prepare, image, deploy, replace, and troubleshoot laptops and other assigned devices to support employee productivity. • Coordinate IT tasks tied to employee onboarding and offboarding, ensuring timely setup and recovery of systems and equipment. • Contribute to patching efforts, endpoint remediation, and other security-focused activities to help maintain a stable and secure environment. • Manage incoming service desk requests with accurate documentation, clear user communication, and timely escalation of advanced issues to specialized teams. • Assist with operational IT initiatives such as onboarding readiness, hardware refresh efforts, and other client services projects as needed.
2026-11-02T00:00:00Z

IT Support Specialist (macOS)

Harrisburg, PA
onsite
Temporary to Hire
28 - 32 USD / Hourly
We are looking for a hands-on IT Support Specialist (macOS) to deliver dependable technical assistance for staff in Harrisburg, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day user issues, supporting Apple-focused environments, and keeping endpoint and account services running smoothly. The role centers on Tier 1 and Tier 2 support, Microsoft 365 administration, device management, and clear communication with end users. You will also partner with vendors and elevate more advanced infrastructure or security matters to IT leadership when needed. Responsibilities: • Deliver first- and second-level support for employee technology requests, ensuring issues are logged accurately, prioritized appropriately, and carried through to completion. • Provide day-to-day support for macOS systems, Apple hardware, mobile devices, and key workplace applications such as Microsoft 365, Teams, SharePoint, Outlook, OneDrive, Zoom, and Zoho One. • Prepare, configure, enroll, and deploy devices while maintaining asset records, software distribution, compliance checks, and lifecycle updates for endpoints. • Handle user account tasks including onboarding, offboarding, access adjustments, license administration, and other identity-related support activities. • Diagnose and resolve common problems involving connectivity, authentication, conferencing tools, printers, copiers, peripherals, and general office technology. • Create and maintain support documentation, end-user instructions, knowledge articles, and operational runbooks to improve consistency and service quality. • Work with external vendors for troubleshooting, service coordination, and issue follow-up when third-party assistance is required. • Escalate advanced technical, cybersecurity, or infrastructure concerns to IT leadership with clear documentation and context.
2026-10-27T00:00:00Z

Azure Integration Engineer

Fairfield, NJ
onsite
Permanent / Full Time
135000 - 155000 USD / Yearly
We are seeking an Integration Engineer to support the design, development, and maintenance of cloud-based integration solutions within a growing organization. This role will focus on connecting business applications, data platforms, and enterprise systems while helping improve data flow, automation, and overall system interoperability. The position offers the opportunity to work closely with both technical and business teams to deliver scalable integration capabilities and contribute to long-term architecture and platform strategy. Responsibilities:<ul><li>Design, develop, and maintain integration solutions that enable secure and reliable data exchange across applications and systems.</li><li>Build and support APIs, interfaces, and integration services while ensuring appropriate security, governance, and lifecycle management.</li><li>Develop and enhance automated deployment and operational processes to improve efficiency and reliability.</li><li>Design and implement integration patterns that support both real-time and asynchronous communication needs.</li><li>Collaborate with stakeholders to gather requirements, define technical solutions, and support implementation efforts.</li><li>Create and maintain technical documentation related to integrations, interfaces, and development standards.</li><li>Troubleshoot and resolve integration-related issues, including data, configuration, and system connectivity challenges.</li><li>Support ongoing platform enhancements, modernization initiatives, and system integrations as business needs evolve.</li><li>Develop data transformation and movement processes across multiple systems and platforms.</li><li>Promote best practices, reusable components, and scalable integration frameworks across the enterprise environment.</li></ul>
2026-11-03T00:00:00Z

Senior iSeries Systems Engineer

Jersey City, NJ
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
We are seeking a highly experienced Senior iSeries Systems Engineer to manage, maintain, and enhance a multi-server, multi-partitioned IBM i / iSeries environment (Power9 and Power10). This individual will serve as a technical subject matter expert, overseeing system administration, OS upgrades, patching, security, performance, replication, and enterprise application support. The ideal candidate will have strong hands-on experience with IBM i / iSeries administration, RPG, CL, and SQL programming, backups, performance tuning, PTF management, and hardware and OS administration. Experience with Infor M3 is highly desirable. This role also requires technical leadership, project ownership, vendor coordination, troubleshooting, and the ability to train end users and support staff. Key Responsibilities<ul><li>Administer and support a multi-server, multi-partitioned IBM i / iSeries environment.</li><li>Monitor and manage system backups, recovery, performance tuning, and replication.</li><li>Provide RPG, CL, and SQL programming support.</li><li>Manage PTFs, patches, system security, hardware, and operating system upgrades.</li><li>Oversee application versions, system environments, fixes, and grids.</li><li>Coordinate technical issues and support requests with IBM and Infor.</li><li>Support Infor products, applications, and utilities, including training end users and technical staff.</li><li>Lead technical projects involving upgrades, enhancements, patching, and new technology implementations.</li><li>Own complex technical issues across multiple systems and technologies.</li><li>Facilitate change management and ensure projects meet deadlines and established objectives.</li><li>Research and implement system administration best practices, tools, and process improvements.</li><li>Provide technical guidance and support to associates and internal teams.</li></ul>
2026-11-06T00:00:00Z

Senior Systems Engineer

Avondale, AZ
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking an experienced Senior Systems Engineer to lead the design, administration, optimization, and support of a complex enterprise infrastructure environment. This role is responsible for ensuring the performance, security, scalability, and reliability of critical systems spanning on-premises, hybrid, and cloud-based technologies.The ideal candidate will bring deep expertise across server infrastructure, virtualization, cloud platforms, storage solutions, identity management, and enterprise collaboration technologies. This individual will serve as a technical leader, driving infrastructure modernization initiatives while maintaining highly available and secure systems that support business operations. What You'll DoInfrastructure Strategy & Architecture<ul><li>Partner with IT leadership and business stakeholders to assess current and future infrastructure needs.</li><li>Develop and maintain infrastructure roadmaps supporting growth, security, resiliency, and operational efficiency.</li><li>Create and maintain technical documentation, system architecture diagrams, procedures, asset inventories, and operational standards.</li><li>Contribute to disaster recovery, business continuity, and infrastructure governance initiatives.</li><li>Provide technical leadership, mentoring, and guidance to junior team members and cross-functional IT teams.</li></ul>Systems Engineering & Deployment<ul><li>Design, implement, and maintain enterprise server, storage, virtualization, and cloud environments.</li><li>Lead infrastructure upgrades, migrations, consolidations, and modernization projects.</li><li>Evaluate and recommend emerging technologies, platforms, and cybersecurity best practices.</li><li>Collaborate with technology vendors and service providers to implement and support infrastructure solutions.</li><li>Identify opportunities for automation, performance improvement, and operational efficiency.</li></ul>Enterprise Systems Administration<ul><li>Administer and support Windows Server and Linux environments.</li><li>Manage VMware vSphere, VMware Cloud Foundation, and enterprise storage platforms.</li><li>Support Microsoft Azure and Microsoft 365 services, including Exchange Online, Teams, and SharePoint.</li><li>Administer Active Directory, Microsoft Entra ID, Group Policy, DNS, DHCP, and certificate services.</li><li>Monitor system performance, availability, capacity, and overall infrastructure health.</li><li>Develop and maintain automation using PowerShell and other scripting tools.</li></ul>Security, Backup & Disaster Recovery<ul><li>Manage patching, system updates, and vulnerability remediation activities.</li><li>Implement and maintain infrastructure security controls, identity management, and access governance.</li><li>Support security audits, compliance initiatives, and cybersecurity best practices.</li><li>Administer backup and recovery platforms and validate disaster recovery procedures through regular testing.</li><li>Ensure business-critical systems meet availability, security, and recovery objectives.</li></ul>Operational Support<ul><li>Troubleshoot and resolve complex infrastructure, virtualization, storage, and cloud-related issues.</li><li>Maintain operational documentation and change management records.</li><li>Participate in an on-call rotation providing after-hours support for critical systems and services.</li></ul>
2026-11-03T00:00:00Z

Help Desk/Desktop Support Analyst

York, PA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records. Responsibilities: • Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site. • Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards. • Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes. • Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices. • Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices. • Guide users on effective use of workstations, software applications, and the local network environment through informal training and support. • Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed. • Support additional business applications and software platforms as operational needs evolve. • Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
2026-10-15T00:00:00Z

Help Desk/Desktop Support Analyst

Somerset, NJ
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in Somerset, New Jersey within the health pharm/biotech industry. This Long-term Contract position is ideal for someone who enjoys resolving technical issues, delivering dependable customer support, and working across desktop, mobile, and software environments. The role focuses on maintaining day-to-day IT operations, assisting users with hardware and application needs, and ensuring a smooth support experience through clear communication and timely follow-up. Responsibilities: • Provide front-line technical assistance for desktop, laptop, and peripheral issues, resolving incidents efficiently while maintaining a high level of customer care. • Troubleshoot operating system, software, and basic hardware problems across Microsoft Windows environments to restore user productivity as quickly as possible. • Support installation, setup, removal, and configuration of computer equipment and business applications in accordance with company standards. • Assist users with service desk requests by documenting issues accurately, updating ticket status, and ensuring proper resolution or escalation. • Offer guidance for mobile device connectivity and Bluetooth-related issues, including support for Android and iOS platforms when needed. • Perform account-related support activities in environments that use Active Directory, including basic access and user assistance tasks. • Apply foundational networking knowledge to identify connectivity issues and coordinate with other IT teams when broader support is required. • Manage multiple support priorities in a fast-moving setting while communicating clearly with users and stakeholders throughout the resolution process.
2026-10-29T00:00:00Z

Help Desk/Desktop Support Analyst

Oklahoma City, OK
onsite
Temporary to Hire
15.0385 - 17.413 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users through hands-on technical assistance and responsive service. This contract position has the potential to become permanent and is ideal for someone who enjoys resolving desktop and system issues, guiding users through technical challenges, and maintaining a reliable computing environment. The role focuses on day-to-day support across Microsoft Windows platforms while ensuring service requests are handled accurately and efficiently. Responsibilities: • Provide front-line technical support for desktop, laptop, and workstation issues affecting end users across the organization. • Diagnose and resolve hardware, software, and operating system problems in Microsoft Windows environments with a strong emphasis on timely service. • Manage incoming service desk requests, document issue details clearly, and follow tickets through to resolution. • Support user account administration tasks within Active Directory, including access updates, password assistance, and account maintenance. • Install, configure, and troubleshoot Windows 10 systems and related peripherals to keep employees productive. • Escalate more complex technical problems when needed while maintaining clear communication with users and internal support teams. • Track recurring incidents, identify common support trends, and contribute to practical solutions that improve day-to-day IT operations.
2026-10-19T00:00:00Z

Help Desk/Desktop Support Analyst

Minneapolis, MN
onsite
Temporary / Contract
25.65 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users. This position focuses on resolving day-to-day hardware, software, and access issues while delivering a detail-oriented support experience. The ideal candidate will be comfortable working with Microsoft Windows environments, handling service desk requests, and troubleshooting desktop-related problems efficiently. Responsibilities:• Respond to incoming support requests and manage service desk tickets through resolution in a timely manner.• Diagnose and resolve desktop, laptop, and peripheral issues affecting end-user productivity.• Provide hands-on support for Microsoft Windows and Windows 10 systems, including routine issue resolution and user assistance.• Support account access tasks within Active Directory, such as password resets, account updates, and basic user administration.• Troubleshoot common software, hardware, and connectivity problems using a structured support approach.• Document incidents, solutions, and recurring issues clearly to improve service desk knowledge and support consistency.
2026-11-04T00:00:00Z

Help Desk/Desktop Support Analyst

Santa Clara, CA
onsite
Temporary / Contract
35 - 37 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in Santa Clara, California. This Long-term Contract position is ideal for someone who enjoys resolving desktop and system issues, delivering excellent customer service, and keeping day-to-day IT operations running smoothly. The role focuses on hands-on troubleshooting, user support, and timely ticket resolution across Windows-based environments. Responsibilities: • Provide front-line technical assistance for hardware, software, and desktop-related issues affecting end users. • Diagnose and resolve problems within Microsoft Windows environments, including Windows 10 systems and common workstation applications. • Manage service desk requests from intake through closure, ensuring updates are documented clearly and handled within expected timeframes. • Support user account administration activities in Active Directory, including access changes, password assistance, and basic account maintenance. • Troubleshoot system, peripheral, and connectivity issues to minimize disruption and restore user productivity quickly. • Install, configure, and maintain desktop equipment, operating systems, and standard business applications as needed. • Escalate more complex incidents appropriately while providing accurate notes and relevant troubleshooting details to support resolution.
2026-10-13T00:00:00Z

Help Desk/Desktop Support Analyst

Monrovia, CA
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance for end users in California. This Long-term Contract position supports a high-tech organization in the pharm/biotech sector, with a focus on delivering responsive desktop support, account administration, and device readiness in a Windows-based environment. The role is ideal for someone who combines strong troubleshooting ability with effective communication and a customer-first approach. Responsibilities: • Deliver first- and second-level support for desktop, laptop, and workplace technology issues, resolving user requests efficiently and professionally. • Administer Microsoft 365 services and user accounts, assisting with access, configuration, and day-to-day platform support. • Manage Active Directory tasks such as account updates, permissions coordination, and basic identity-related troubleshooting. • Prepare, configure, and deploy laptops and other end-user devices to support new hires, replacements, and refresh activities. • Support onboarding and offboarding activities by setting up or removing accounts, devices, and access in alignment with internal procedures. • Troubleshoot hardware and software problems across Windows 10 environments, documenting work performed through service desk ticketing tools. • Provide support for identity and access management processes, escalating more complex issues to specialized IT teams when needed. • Partner with infrastructure and application teams to route unresolved incidents appropriately and maintain a high standard of white-glove end-user service.
2026-11-02T00:00:00Z

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