We are looking for a detail-oriented PIA P&C Service Associate (Tier II) to support insurance service operations in Rochester, New York. This Long-term Contract opportunity is ideal for someone who communicates effectively, stays organized, and works confidently across websites, partner systems, and internal computer platforms. The person in this role will help manage service-related activities, handle inbound and outbound communication, and identify issues that require timely follow-up with insurance carriers and internal teams.<br><br>Responsibilities:<br>• Manage day-to-day policy service tasks by reviewing requests, updating records, and coordinating next steps with accuracy and urgency.<br>• Handle inbound and outbound calls to assist with service inquiries, provide updates, and gather missing information needed to complete work.<br>• Use internal computer systems, external websites, and partner platforms to process transactions and maintain current account information.<br>• Monitor work queues and planning schedules to keep assignments moving efficiently and within expected timeframes.<br>• Communicate with insurance carriers and business partners to resolve discrepancies, clarify policy details, and address outstanding deficiencies.<br>• Document all interactions, service activity, and follow-up actions clearly to support visibility and continuity across the team.<br>• Review submissions and account records for completeness, escalating exceptions or unresolved issues when additional support is needed.<br>• Contribute to service process consistency by following established procedures and adapting to updates in systems or workflow requirements.
<p>We are looking for a hands-on Level 2/3 IT Technician to be a go-to technical resource for our entire organization. In this role you’ll do a bit of everything — supporting users day to day, tackling the tougher problems that come your way, and owning our ticketing system end to end. You’ll be the person who keeps support organized, responsive, and moving, while also digging into complex systems and network issues when they come up.</p><p><br></p><p><strong>POSITION: IT TECHNICIAN LEVEL 3</strong></p><p><strong>LOCATION: MIDLAND, TX</strong></p><p><strong>SALARY: 70-80K</strong></p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Serving as a hands-on point of support for users across the company, in person, over the phone and email.</li><li>Owning and administering the ticketing system — triaging, prioritizing, assigning, and tracking tickets from open to resolution</li><li>Resolving a wide range of hardware, software, network, and account issues, and escalating or researching the complex ones through to a fix</li><li>Supporting and troubleshooting Windows Server, Active Directory, and Microsoft 365 / Entra ID, and other Microsoft Admin portals</li><li>Troubleshooting network connectivity (TCP/IP, DNS, DHCP, VPN, Wi-Fi) across corporate and field locations</li><li>Handling endpoint setup, imaging, patching, and device management (e.g., Intune/MDM)</li><li>Building and maintaining documentation, knowledge-base articles, and support procedures</li><li>Using scripting/automation (PowerShell or similar) where it helps reduce manual work</li></ul>
<p>We are looking for a VR Systems Support Specialist to help keep immersive technology environments operating smoothly for our great organization in Raymond, Ohio. This Long-term Contract position is ideal for someone who enjoys hands-on technical support, system validation, and maintaining dependable VR/MR lab performance in a collaborative engineering setting. The role focuses on sustaining production-ready VR platforms, assisting users during design and review sessions, and ensuring equipment, software, and related infrastructure remain reliable.</p><p><br></p><p>Responsibilities:</p><p>• Conduct scheduled inspections and preventative maintenance for VR workstations, head-mounted devices, tracking components, and audiovisual equipment used in VR spaces.</p><p>• Evaluate software and firmware changes in a test environment, confirm readiness, and implement approved updates across live VR systems.</p><p>• Investigate technical problems, determine underlying causes, resolve issues directly when feasible, and engage internal support groups or external partners when additional expertise is needed.</p><p>• Assist end users and on-site VR activities by collecting accurate issue information, following established support procedures, and preparing systems for engineering reviews and collaborative sessions.</p><p>• Keep records current for equipment status, maintenance history, troubleshooting steps, configuration details, cabling standards, deployments, and support discussions with team members and suppliers.</p><p>• Support stable day-to-day VR/MR lab operations by monitoring system health and helping maintain production availability for business users.</p><p>• Coordinate with vendors and suppliers to address hardware, software, or integration issues affecting system performance.</p><p>• Help maintain organized technical processes and documentation standards that improve ongoing support efficiency and operational consistency.</p>
<p><strong>Site Reliability Engineer III</strong></p><p><strong>Location: Onsite in Mount Laurel, NJ</strong></p><p><strong>Duration: Through 12/31/2026, extensions likely</strong></p><p><br></p><p>We are seeking a Site Reliability Engineer (SRE) to support cloud infrastructure, automation, reliability, security, and observability initiatives for AI/ML platform environments. This role is ideal for a mid-to-senior-level engineer with strong cloud and platform engineering experience who can drive scalability, reliability, and automation within Kubernetes-based production environments.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Support Site Reliability Engineering initiatives across AI/ML platform environments.</li><li>Deploy, maintain, and optimize cloud infrastructure across AWS and GCP.</li><li>Build, manage, and maintain Infrastructure as Code (IaC) solutions using Terraform.</li><li>Improve platform reliability, scalability, security, and operational efficiency.</li><li>Administer and support Kubernetes and Amazon EKS environments.</li><li>Monitor and troubleshoot system performance using observability and monitoring tools including Prometheus, Grafana, Datadog, and Elasticsearch.</li><li>Automate operational processes, workflows, and routine administrative tasks using Python and related tooling.</li><li>Support and enhance CI/CD pipelines and deployment automation.</li><li>Troubleshoot complex distributed systems and production issues in highly available environments.</li><li>Collaborate with engineering teams to improve platform performance, monitoring, and operational resiliency.</li><li>Work with technologies including Kubernetes, Docker, AWS, GCP, EKS, Terraform, Prometheus, Grafana, Datadog, Elasticsearch, MySQL, Kafka, and Python.</li></ul>
We are looking for an IT Help Desk Technician to provide responsive technical support for employees in Oak Ridge, Tennessee. In this role, you will handle day-to-day technology issues across end-user devices, operating systems, and access-related requests while delivering a high level of customer service. This opportunity offers hands-on exposure to a multi-platform environment and the chance to strengthen core support skills within a collaborative IT team.<br><br>Responsibilities:<br>• Diagnose and resolve routine technical problems involving computers, software applications, mobile devices, and user access.<br>• Provide end-user support for Windows and macOS systems as well as iPhone, iPad, and Android devices in a business setting.<br>• Record support requests accurately, maintain ticket updates, and document resolution steps within the service management platform.<br>• Route more advanced incidents to higher-level support teams with complete notes, troubleshooting details, and relevant context.<br>• Assist with basic setup and troubleshooting for conference room and meeting space audio/visual equipment.<br>• Travel to nearby branch locations when needed to deliver in-person technical assistance and device support.<br>• Support account-related tasks and basic endpoint troubleshooting in environments that use directory-based access management.
<p>We are seeking a skilled <strong>Desktop Support Analyst</strong> to provide hands-on technical support for end users in a Windows-based environment. This role will focus on <strong>PC imaging, workstation setup, hardware and software troubleshooting, and Microsoft 365 support</strong>. The ideal candidate is customer-service oriented, technically strong, and comfortable supporting users in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide desktop support for Windows-based PCs, laptops, and related hardware</li><li>Image, configure, and deploy new computers and rebuild existing devices as needed</li><li>Set up and install workstations, including monitors, docking stations, peripherals, and accessories</li><li>Troubleshoot and resolve hardware, software, printer, and connectivity issues</li><li>Support users with <strong>Microsoft 365</strong> applications, including Outlook, Teams, Word, Excel, and SharePoint</li><li>Perform user account setup, password resets, and basic access support</li><li>Diagnose and escalate more complex technical issues when necessary</li><li>Maintain accurate documentation of support requests, resolutions, and asset inventory</li><li>Assist with moves, adds, and changes for employee workstation setups</li><li>Ensure systems are updated, patched, and functioning properly</li></ul><p><br></p>
We are looking for a Desktop Support Technician to provide hands-on technical support for end users in Moon Township, Pennsylvania. This Long-term Contract opportunity is ideal for someone with strong desktop support experience who can maintain reliable device performance, resolve user issues efficiently, and contribute to a stable IT environment. The role focuses on supporting Windows-based systems, workplace productivity tools, device deployment activities, and core infrastructure needs in a manufacturing setting.<br><br>Responsibilities:<br>• Deliver on-site technical assistance for employees using Windows-based workstations, laptops, and mobile devices.<br>• Prepare, image, configure, and deploy end-user equipment while ensuring devices are ready for business use.<br>• Troubleshoot issues related to Microsoft 365 applications, collaboration platforms, wireless connectivity, and peripheral hardware.<br>• Coordinate hardware refresh efforts, move user data to replacement devices, and assist with software installation and update activities.<br>• Maintain accurate records for company technology assets and support day-to-day device lifecycle management.<br>• Investigate basic network and infrastructure problems and provide support for IT operations within data center environments as needed.<br>• Follow established service management practices for incidents, changes, and recurring technical issues.<br>• Produce and update technical reference materials such as standard operating procedures, support guides, and knowledge base content.
We are looking for a Desktop Support Technician to provide reliable technical assistance for end users and workplace technology in Washington Court House, Ohio. This position supports daily desktop operations, resolves hardware and software issues, and helps employees stay productive across office and production environments. The ideal candidate brings hands-on troubleshooting experience, strong customer service skills, and the ability to manage equipment setup, training, and ongoing technical support.<br><br>Responsibilities:<br>• Provide day-to-day technical support for desktop operating systems, business applications, and end-user computing tools across the site.<br>• Set up, image, configure, and deploy desktop and laptop computers for new and existing employees.<br>• Respond to help desk requests by diagnosing issues, resolving user problems, and escalating more complex incidents when needed.<br>• Assist with video conferencing technology by preparing equipment, troubleshooting connectivity issues, and supporting meetings as required.<br>• Repair and maintain end-user hardware such as PCs, laptops, scales, thermal printers, and handheld scanning devices.<br>• Track hardware assets and software licensing information to ensure records remain current and accurate.<br>• Deliver onboarding instruction for employees receiving network access for the first time and provide follow-up training to support continued system use.<br>• Maintain and troubleshoot the production labeling environment, including issue resolution, system updates, and preventative support activities.
<p>We are seeking a reliable and customer-focused <strong>Desktop Support Technician</strong> to provide hands-on technical support for end users in a Windows-based environment. This role will be responsible for troubleshooting hardware and software issues, performing desktop and laptop imaging, managing user accounts in Active Directory, and supporting day-to-day IT operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide technical support for desktops, laptops, printers, mobile devices, and related hardware</li><li>Troubleshoot and resolve issues in <strong>Windows 10/11</strong> environments</li><li>Perform <strong>device imaging</strong>, deployment, and configuration for new and existing systems</li><li>Manage user accounts, passwords, groups, and permissions in <strong>Active Directory</strong></li><li>Install, configure, and support standard business applications</li><li>Handle ticket resolution for hardware, software, connectivity, and access issues</li><li>Support onboarding and offboarding activities, including workstation setup and account provisioning</li><li>Maintain accurate documentation of incidents, processes, and asset inventory</li><li>Escalate complex issues to appropriate IT teams as needed</li><li>Provide strong customer service and timely follow-up to end users</li></ul><p><br></p>
<p>We are seeking a <strong>Desktop Support Analyst</strong> to provide Tier II technical support in a highly networked environment with extensive hardware infrastructure. This role is ideal for a hands-on IT professional who enjoys troubleshooting, supporting end users, and maintaining a wide range of network-connected systems and equipment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier II desktop and help desk support for onsite users</li><li>Troubleshoot hardware, software, and network-related issues</li><li>Support, maintain, and diagnose physical IT equipment, including switches, servers, routers, cameras, ID systems, and control systems</li><li>Assist with Active Directory and Group Policy administration at a Tier II level</li><li>Manage, organize, and track IT equipment inventory</li><li>Deliver strong customer service and timely technical support to end users</li><li>Document issues, resolutions, and service activity within a ticketing system</li></ul><p><strong>Technical Environment</strong></p><ul><li>Windows-based systems</li><li>Active Directory</li><li>Group Policy</li><li>Networking fundamentals, including switches, routers, and servers</li><li>Ticketing systems such as ConnectWise or ServiceNow</li></ul><p><br></p>
<p><strong>Sr. Systems Engineer</strong></p><p>Onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>We are looking for an experienced Sr. Systems Engineer to support and enhance critical enterprise infrastructure. This opportunity is ideal for a hands-on technical leader who can strengthen system stability, guide modernization efforts, and improve the performance of server, storage, cloud, and virtualization environments. The role will partner with internal teams to resolve complex issues, advance infrastructure strategy, and maintain secure, reliable operations across core platforms.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Direct the day-to-day support and administration of enterprise systems, including servers, storage platforms, cloud services, virtualization tools, and other foundational IT infrastructure.</p><p>• Provide senior-level troubleshooting for complex operational issues, performing root cause analysis and implementing durable solutions that improve uptime and resilience.</p><p>• Lead infrastructure improvement initiatives with a focus on modernizing legacy storage environments and recommending scalable, supportable technologies for the future.</p><p>• Manage and optimize Microsoft-based environments such as Active Directory, Windows Server, Azure Active Directory, and Exchange to ensure secure and efficient operations.</p><p>• Support cloud and hybrid infrastructure efforts, including configuration, maintenance, and performance tuning within Azure-based environments.</p><p>• Oversee system upgrades, patching, and maintenance activities while minimizing disruption to business operations.</p><p>• Collaborate with cross-functional stakeholders on infrastructure projects, offering technical guidance, planning support, and execution leadership.</p><p>• Develop and refine disaster recovery, backup, and continuity practices to better prepare the organization for outages and service interruptions.</p><p>• Maintain infrastructure security and operational standards by monitoring system health, reviewing risks, and applying best practices across the environment.</p>
<p>We are looking for a Claims Support Specialist to support a healthcare organization in Syracuse, New York. This is a contract position with permanent potential. In this role, you will serve as a key resource for members, providers, and third-party administrators by assisting with claims-related inquiries, researching issues, and ensuring the accurate and timely processing of healthcare claims. The ideal candidate will possess strong problem-solving abilities, excellent communication skills, and experience working in insurance or healthcare-related environments.</p><p><br></p><p>Responsibilities:</p><p>Respond to patient and provider inquiries regarding claims, coverage, and payments.</p><p>Research and resolve claims issues with third-party administrators and internal teams.</p><p>Review claims for accuracy and compliance with plan guidelines.</p><p>Provide billing and payment support to members and providers.</p><p>Maintain accurate documentation and ensure HIPAA compliance.</p><p>Deliver excellent customer service and participate in quality improvement initiatives.</p>
We are looking for an L1 Help Desk Technician to provide hands-on and remote technical support for employees in Fort Washington, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day desktop and user issues in a Microsoft-centered environment while delivering dependable support to both office-based and remote staff. The position focuses on first-level troubleshooting, device readiness, ticket management, and responsive customer service in a Dell-based workplace.<br><br>Responsibilities:<br>• Deliver first-line technical assistance to employees working onsite and remotely, resolving common hardware, software, and access-related issues.<br>• Manage incoming support requests through a ticketing queue, documenting updates clearly and advancing unresolved matters when needed.<br>• Provide user support primarily through remote tools and messaging, while also assisting with occasional phone-based requests.<br>• Diagnose and fix routine desktop and laptop problems, including break/fix support for Windows-based systems and standard business applications.<br>• Set up and prepare end-user devices for deployment, ensuring equipment is ready for daily use.<br>• Perform regular checks of core office technology each morning and afternoon to help identify issues before they affect users.<br>• Support account and access tasks within Active Directory and related Microsoft tools as part of day-to-day service desk activities.<br>• Work closely with the local IT team to maintain reliable support coverage for a workforce split between office and remote operations.
<p>We are looking for a Sr. DevOps Engineer to help strengthen and scale a cloud-based platform in San Francisco, California. This opportunity is ideal for a senior engineer who can improve infrastructure performance, streamline delivery processes, and support production systems in a hybrid work environment. The role partners closely with engineering teams to build dependable deployment practices, enhance platform visibility, and maintain stable operations across modern cloud services. </p><p><br></p><p> This is a contract to permanent opportunity and requires 2 days a week on site. </p><p><br></p><p> Responsibilities: </p><p>• Develop, manage, and optimize cloud infrastructure that supports the company's live SaaS environment. </p><p>• Create and maintain delivery pipelines for application services and machine learning workloads to enable efficient releases. </p><p>• Oversee deployments across serverless components and container-based applications while ensuring consistency and reliability.</p><p>• Administer and support a PostgreSQL data environment, including performance, availability, and operational upkeep. </p><p>• Strengthen system dependability by improving monitoring, alerting, logging, and overall platform observability. </p><p>• Automate provisioning and release processes through infrastructure-as-code practices using tools such as Terraform. </p><p>• Collaborate with backend and machine learning teams to address infrastructure needs and enable smooth deployment workflows. </p><p>• Participate in production support activities, including incident response and an on-call rotation. </p><p>• Contribute to operational improvements that reduce manual effort and increase platform stability over time.</p>
<p>We are looking for an experienced IT Security & Support Manager to lead cybersecurity operations and user support services in Asheville, North Carolina. This position combines strategic oversight with hands-on leadership, guiding security initiatives, strengthening service delivery, and promoting a reliable technology environment across the organization. The ideal candidate brings a strong background in cyber risk management, enterprise IT operations, and team leadership, with the ability to coordinate effectively across technical teams, business stakeholders, and external partners.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily IT support activities and service management practices to ensure dependable, high-quality assistance for end users.</p><p>• Design, implement, and refine the organization’s cybersecurity program in alignment with established security controls and governance standards.</p><p>• Direct enterprise-wide vulnerability management, security event monitoring, and coordinated response efforts for identified threats.</p><p>• Act as the lead decision-maker during cybersecurity incidents, driving containment, recovery, root-cause review, and formal documentation.</p><p>• Work closely with third-party security providers, auditors, insurance representatives, and other external partners to support risk and compliance objectives.</p><p>• Maintain and regularly validate incident response, disaster recovery, and business continuity plans to improve organizational resilience.</p><p>• Champion security awareness efforts by developing and managing training programs that strengthen employee understanding of cyber risks and safe practices.</p><p>• Manage help desk and support delivery functions, using service metrics and user feedback to improve responsiveness, efficiency, and overall experience.</p><p>• Partner with infrastructure, operations, and development teams to promote secure system design, assess technology risks, and support compliant architecture across enterprise and manufacturing environments.</p><p>• Lead, coach, and resource cybersecurity and IT support team members while tracking audit remediation activities to ensure timely corrective action.</p>
<p><strong>Job Title</strong></p><p>Systems Engineer</p><p><br></p><p><strong>Company Overview</strong></p><p>A well-established organization in the media and entertainment sector, based in Los Angeles, California, is dedicated to supporting creative professionals and advancing industry standards through technology and innovation. The organization operates a highly collaborative environment where technology plays a critical role in enabling seamless operations and high-quality member services.</p><p><br></p><p><strong>Role Summary</strong></p><p>This on-site Systems Engineer role in Los Angeles, California is responsible for supporting and optimizing enterprise infrastructure across hybrid environments. Working closely with senior technology leadership, this position plays a key role in maintaining system reliability, enhancing performance, and contributing to infrastructure initiatives, including major storage and systems projects.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Support the design, implementation, and maintenance of infrastructure systems across on-premise and cloud environments</li><li>Administer and manage Microsoft 365 and cloud-based platforms, including identity and access management systems</li><li>Maintain backup, recovery, and disaster recovery processes to ensure business continuity</li><li>Monitor system performance, security, and reliability; recommend and implement improvements</li><li>Manage and support Windows and Linux servers, virtual machines, storage systems, and network components</li><li>Troubleshoot complex technical issues across systems, endpoints, and enterprise applications</li><li>Handle escalations from technical support teams and provide guidance and mentorship when needed</li><li>Maintain documentation and resolve incidents through a structured ticketing system</li><li>Contribute to infrastructure projects, including storage system migrations and system upgrades</li><li>Participate in after-hours support as needed to maintain operational continuity</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$100,000 – $110,000 + discretionary bonus</li><li>Comprehensive medical, dental, and vision coverage</li><li>401(k) with employer match</li><li>Pension program in addition to retirement savings plan</li><li>Flexible spending accounts and life insurance</li><li>Paid time off and sick leave</li><li>Long-term disability coverage</li><li>Additional employee perks and wellness offerings</li></ul><p><strong>Additional Details</strong></p><ul><li>Work model: 100% on-site</li><li>Standard business hours with occasional after-hours support</li><li>Hands-on role with opportunities to contribute to key infrastructure initiatives</li></ul>
<p><br></p><p>The Infrastructure Engineer is responsible for designing, implementing, and supporting enterprise network and infrastructure systems across a multi-building environment. This individual will serve as a hands-on technical resource, owning day-to-day network operations while also leading infrastructure upgrades and modernization efforts. The role requires a strong networking foundation combined with the ability to support systems, users, and ongoing projects in a small, fast-paced IT environment.</p><p><br></p><p><strong>Title: Infrastructure Engineer </strong></p><p><strong>Location: Grand Prairie, TX </strong></p><p><strong>Duration: 3 Month Contract to Hire </strong></p><p><strong>Salary: 120k - 130k</strong></p><p><br></p><p><strong>Responsibilities</strong>:</p><ul><li>Design, implement, and support LAN/WAN, VPN, wireless networks, and core infrastructure across multiple locations, including switches, routers, VLANs, and trunking</li><li>Troubleshoot and resolve network and connectivity issues, serving as the escalation point and primary responder for outages and performance problems</li><li>Manage and maintain network hardware and environments, including configuring switches, upgrading access points, and supporting infrastructure across multiple buildings</li><li>Support infrastructure projects such as wireless upgrades, security deployments, COLO environment setup, and migration from legacy systems to modern platforms</li><li>Provide hands-on support across IT operations, including end-user support, server configuration, virtualization support, and general infrastructure maintenance</li></ul><p><br></p>
<p>We are seeking an innovative <strong>RCM AI Solutions Engineer</strong> to lead the development and implementation of AI-powered solutions that transform revenue cycle operations. This individual will identify automation opportunities, design intelligent workflows, and deploy AI-driven tools that improve efficiency, accuracy, and decision-making across the revenue cycle lifecycle. </p><p><strong> </strong></p><p><strong>What You'll Do:</strong></p><p><strong>AI Solutions Development</strong></p><ul><li>Design, build, test, and deploy AI-powered tools, agents, and workflows.</li><li>Develop custom prompts and automation solutions that streamline operational processes.</li><li>Integrate AI solutions with healthcare and business systems.</li><li>Evaluate new AI capabilities and recommend innovative applications. </li></ul><p><strong>Revenue Cycle Optimization</strong></p><ul><li>Identify opportunities to automate manual tasks and reduce administrative burden.</li><li>Improve workflows related to: </li><li>Prior Authorizations</li><li>Denial Management</li><li>Claims Follow-Up</li><li>Eligibility & Benefits Verification</li><li>Revenue Cycle Operations</li><li>Measure and monitor performance improvements resulting from AI adoption. </li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with operational, technology, compliance, finance, and clinical teams to deliver effective solutions.</li><li>Serve as a subject matter expert on AI tools and best practices.</li><li>Train end users and support organizational adoption of AI-powered workflows. </li></ul><p><strong>Governance & Compliance</strong></p><ul><li>Ensure adherence to healthcare regulatory requirements, privacy standards, and responsible AI practices.</li><li>Implement monitoring, quality assurance, and governance processes for AI solutions.</li><li>Maintain documentation and support ongoing optimization efforts. </li></ul>
<p>We're looking for a Senior Systems Engineer that can assist in the design, implementation, and support of servers and systems used in both the office and clinical environments. This person will serve as a technical lead, optimize system performance, automate processes, and partner with infrastructure, security, and clinical teams to deliver reliable end-user computing solutions. This is a hybrid opportunity, 2 days onsite in Woodbury, MN.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and support enterprise infrastructure solutions. Assists in the implementation and administration of virtualization technologies and servers running Citrix and/or VMware. </p><p>• Lead technical planning for resilient systems that support clinical and business applications while maintaining strong uptime, security, and performance standards.</p><p>• Troubleshoot complex infrastructure and end-user computing issues, identifying root causes and driving timely resolution in high-impact environments.</p><p>• Optimize Citrix platforms through performance tuning, capacity planning, and user experience improvements across virtual application and desktop services.</p><p>• Build and maintain automation tools and scripts, including PowerShell-based solutions, to improve operational consistency and efficiency.</p><p>• Collaborate with security, application, and clinical stakeholders to align infrastructure services with compliance, access, and business requirements.</p><p>• Support core Microsoft and identity technologies such as Active Directory, Group Policy, Azure Active Directory, and Exchange-related environments.</p><p>• Administer VMware-based platforms and associated storage systems that host critical virtual workloads and highly available services.</p><p>• Provide technical guidance to early-career engineers and serve as a senior escalation point for infrastructure initiatives and support challenges.</p>
<p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
We are looking for an Integration Engineer to join our team in Auburn, Massachusetts in a contract capacity. This role is ideal for a technically strong individual who can build and support data integrations, work across multiple source formats, and communicate complex processes in a clear and practical way. The position blends hands-on development with collaboration, documentation, and user support, making it a strong fit for someone who enjoys both problem-solving and cross-functional partnership.<br><br>Responsibilities:<br>• Design, write, and optimize SQL statements to retrieve, update, insert, and manage data within Microsoft SQL Server environments.<br>• Build and maintain integration processes that move and convert information across databases, flat files, spreadsheets, and other connected data sources.<br>• Develop and support SSIS packages and related integration workflows to ensure accurate, reliable data exchange between systems.<br>• Create and enhance web-based or interface components using HTML, JavaScript, and CSS where integration solutions require front-end interaction or support tools.<br>• Partner with business users to gather requirements, clarify process needs, and deliver training that improves adoption of integration-related workflows.<br>• Translate technical procedures into clear workflow documentation, user-facing articles, and written guidance for operational teams.<br>• Troubleshoot data flow issues, investigate inconsistencies, and implement fixes that improve system performance and data quality.<br>• Contribute to scripting and automation efforts using tools such as PowerShell or Python when needed to streamline recurring tasks.<br>• Support integration work connected to operational areas such as accounts payable and logistics by aligning technical solutions with business processes.
<p>We are looking for an Integration Engineer to support enterprise integration and automation efforts across a growing organization. This role works at the intersection of technology and business operations, helping connect platforms, streamline workflows, and improve the reliability of data movement across teams. The position is well suited for someone who thrives in a hands-on environment, can balance several priorities at once, and wants to contribute in a lean, fast-moving setting.</p><p><br></p><p>Responsibilities:</p><p>• Create and support connections among internal applications, databases, online commerce systems, and other business-critical platforms to enable dependable information exchange.</p><p>• Develop automated workflows and data movement processes that improve operational efficiency and reduce manual effort across departments.</p><p>• Monitor integration performance, investigate failures, and resolve pipeline issues to maintain stable system interoperability.</p><p>• Write and maintain database queries used for reporting, operational analysis, and day-to-day business decision support.</p><p>• Identify the root causes of data inconsistencies and correct upstream issues to strengthen overall data quality.</p><p>• Work closely with IT leaders and cross-functional stakeholders to enhance system connectivity and ensure information is accurate and accessible.</p><p>• Manage multiple integration and automation initiatives simultaneously while adapting to changing business needs in an agile environment</p>
We are looking for a technically strong sales specialist to expand business across a regional territory while building lasting relationships with distributors, integrators, engineering firms, and industrial end users. This position blends consultative selling with application knowledge to help customers select the right motor control and protection solutions for their operations. The role is ideal for someone who can manage a territory strategically, support channel partners effectively, and turn technical insight into measurable revenue growth.<br><br>Responsibilities:<br>• Build and carry out a regional sales approach that increases revenue, strengthens market presence, and supports company growth goals within the assigned territory.<br>• Develop new business by engaging electrical distributors, system integrators, engineering consultants, and end users in industries that rely on motor control solutions.<br>• Maintain strong relationships with existing accounts through regular outreach, site visits, and ongoing business reviews aimed at uncovering expansion opportunities.<br>• Lead and support manufacturer representatives across the territory by aligning sales efforts, sharing product knowledge, and participating in joint customer meetings.<br>• Deliver technical presentations, product demonstrations, and customer education sessions that encourage product adoption and specification.<br>• Review customer drawings, electrical schematics, and project requirements to prepare accurate recommendations, proposals, and quotations.<br>• Partner with internal sales, engineering, and customer support teams to address application questions, resolve issues, and ensure a positive customer experience after the sale.<br>• Represent the company at trade shows, industry events, and technical seminars to strengthen visibility and generate strong business opportunities.<br>• Manage channel and distributor relationships in accordance with pricing structures, program expectations, and broader business objectives.
We are looking for an IT Field Service Technician to deliver hands-on technical support for clients across East Hartford, Connecticut and the surrounding area. This position is ideal for someone who enjoys working directly with users, resolving a wide range of infrastructure and desktop issues, and maintaining a high standard of service in the field. The role combines on-site troubleshooting, system setup, and clear documentation to help keep client environments stable, secure, and efficient.<br><br>Responsibilities:<br>• Travel to customer sites within the local service area to diagnose and resolve technical issues on-site.<br>• Deploy, configure, and support Windows-based computers, including both hardware components and installed applications.<br>• Install and troubleshoot networking equipment such as switches, routers, firewalls, wireless systems, printers, and related peripherals.<br>• Investigate and resolve server-side problems involving Windows Server environments, Active Directory, and connected services.<br>• Maintain accurate service records, update support tickets, and communicate progress to clients using service management and documentation tools.<br>• Participate in an after-hours support rotation several times per year to assist with urgent client needs outside standard business hours.<br>• Provide general technical assistance as needed and contribute to additional field service tasks assigned by leadership.
<p>We are looking for a <strong>part-time Desktop Support Analyst (25–30 hours/week)</strong> to provide hands-on technical assistance for employees in Fort Lauderdale, Florida within a manufacturing environment. This <strong>long-term contract opportunity</strong> is focused on delivering reliable desktop support, resolving day-to-day technology issues, and helping maintain a stable and productive workplace.</p><p>The ideal candidate enjoys working directly with users, has strong troubleshooting skills across end-user devices and software, and can provide dependable onsite support while assisting with hardware deployments, system maintenance, and ongoing IT initiatives. This role is well suited for a technology professional seeking a flexible part-time schedule while making a meaningful impact within an internal IT team.</p><p><br></p><p>Responsibilities:</p><p>• Deliver onsite support for employees by addressing service requests, diagnosing technical issues, and ensuring timely resolution of hardware and software problems.</p><p>• Prepare, configure, and deploy desktops and laptops, including operating system installation, imaging, endpoint protection, encryption, and standard application setup.</p><p>• Troubleshoot and resolve issues involving Windows and macOS systems, printers, mobile devices, peripherals, and other workplace technology.</p><p>• Work closely with external IT service partners and internal stakeholders to coordinate support activities, document progress, and prevent overlapping ticket efforts.</p><p>• Investigate recurring technical problems, determine underlying causes, and apply practical fixes that improve system reliability and user experience.</p><p>• Maintain accurate records for IT assets by tracking equipment assignments, lifecycle details, software inventory, purchasing data, and returned devices.</p><p>• Observe the health of servers and network-connected resources, escalating concerns and assisting with remediation when needed.</p><p>• Support employee onboarding and offboarding by setting up or recovering devices, accounts, and related technology access.</p><p>• Contribute to IT initiatives and facility-related technology projects, including conference room tools, telephony, security systems, and other infrastructure enhancements.</p>