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203 results for Tier Ii It Support Engineer jobs

IT Support | Desktop | Hardware Technician

Postville, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
*** This role is 100% onsite - 5 days per week in Postville, IA *** We are looking for an IT Support | Desktop | Hardware Technician to provide hands-on technical assistance and dependable end-user support in Iowa. This contract position with permanent potential is ideal for someone who enjoys resolving desktop, hardware, and access-related issues while supporting a stable and secure IT environment. The role will work across daily support requests, system administration tasks, and infrastructure troubleshooting to keep business operations running smoothly. Responsibilities:• Deliver timely support for end-user issues involving printing, login access, display problems, desktop hardware, and general service desk requests.• Administer user accounts and permissions across Active Directory, Azure, Microsoft 365, Entra, and Intune environments.• Troubleshoot and maintain Windows-based desktops and servers, including routine performance checks and issue resolution.• Support telephony systems and computer telephony integrations to help maintain reliable communication services.• Monitor backup activity, perform scheduled reboots, and assist with ongoing system maintenance to reduce downtime.• Review security-related tickets, route issues to the appropriate teams, and escalate higher-risk concerns when needed.• Assist with the upkeep and troubleshooting of network infrastructure, including Cisco switches and Fortinet firewalls.• Provide desktop deployment, imaging, and hardware setup support for new and replacement equipment.
2026-07-24T00:00:00Z

M365 Systems Engineer

Encino, CA
onsite
Permanent / Full Time
110000 - 130000 USD / Yearly
Microsoft 365 Systems Engineer Company OverviewA well-established organization in the professional services sector is seeking a Microsoft 365 Systems Engineer to join its internal technology team in Los Angeles, California. The company supports a dynamic, multi-office environment and is committed to leveraging modern technology, cybersecurity best practices, and cloud-based solutions to drive operational excellence. This role offers the opportunity to make a meaningful impact by enhancing collaboration, security, and productivity across the organization. Role SummaryThe Microsoft 365 Systems Engineer will be responsible for administering, securing, and continuously improving the organization's Microsoft 365 ecosystem while supporting broader infrastructure and endpoint technologies. This hands-on position is ideal for a security-focused systems professional who enjoys solving complex technical challenges, delivering automation solutions, supporting end users, and leading technology initiatives. Based in the Los Angeles, California area, this role combines operational support, systems engineering, security governance, and project execution. Key Responsibilities<ul><li>Administer, maintain, and optimize Microsoft 365 services including Entra ID, Exchange Online, SharePoint, OneDrive, Teams, Intune, Defender, Purview, and related cloud technologies</li><li>Manage user identities, access controls, group policies, role-based permissions, multifactor authentication, and conditional access configurations</li><li>Support governance and administration of AI-enabled workplace technologies while ensuring appropriate security and data protection controls</li><li>Oversee endpoint management activities, including device enrollment, application deployment, compliance policies, security baselines, and lifecycle management</li><li>Implement, monitor, and enhance cybersecurity controls across cloud and endpoint environments</li><li>Maintain data protection, retention, auditing, information governance, and compliance-related configurations</li><li>Support patch management, vulnerability remediation, endpoint hardening, and secure configuration standards</li><li>Troubleshoot and administer Windows, macOS, iOS, Android, networking components, and business-critical SaaS platforms</li><li>Develop and maintain PowerShell scripts and automation workflows to improve operational efficiency and reduce manual effort</li><li>Create technical documentation, support procedures, knowledge base content, and end-user training materials</li></ul>Compensation & Benefits<ul><li>$100,000-$120,000</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement savings plan with employer matching contributions</li><li>Professional development and certification support opportunities</li></ul>Additional Details<ul><li>Onsite with remote flexibility on an ad-hoc need basis</li><li>Participation in after-hours maintenance, upgrades, and incident response activities may be required</li><li>Up to 20% regional travel may be required</li><li>Opportunity to contribute ideas, influence technology strategy, and help shape future platform decisions in collaborative environment</li></ul>
2026-07-22T00:00:00Z

AI Solution Engineer

Nashville, TN
onsite
Permanent / Full Time
130000 - 155000 USD / Yearly
We are seeking an innovative RCM AI Solutions Engineer to lead the development and implementation of AI-powered solutions that transform revenue cycle operations. This individual will identify automation opportunities, design intelligent workflows, and deploy AI-driven tools that improve efficiency, accuracy, and decision-making across the revenue cycle lifecycle. What You'll Do:AI Solutions Development<ul><li>Design, build, test, and deploy AI-powered tools, agents, and workflows.</li><li>Develop custom prompts and automation solutions that streamline operational processes.</li><li>Integrate AI solutions with healthcare and business systems.</li><li>Evaluate new AI capabilities and recommend innovative applications. </li></ul>Revenue Cycle Optimization<ul><li>Identify opportunities to automate manual tasks and reduce administrative burden.</li><li>Improve workflows related to: </li><li>Prior Authorizations</li><li>Denial Management</li><li>Claims Follow-Up</li><li>Eligibility & Benefits Verification</li><li>Revenue Cycle Operations</li><li>Measure and monitor performance improvements resulting from AI adoption. </li></ul>Cross-Functional Collaboration<ul><li>Partner with operational, technology, compliance, finance, and clinical teams to deliver effective solutions.</li><li>Serve as a subject matter expert on AI tools and best practices.</li><li>Train end users and support organizational adoption of AI-powered workflows. </li></ul>Governance & Compliance<ul><li>Ensure adherence to healthcare regulatory requirements, privacy standards, and responsible AI practices.</li><li>Implement monitoring, quality assurance, and governance processes for AI solutions.</li><li>Maintain documentation and support ongoing optimization efforts. </li></ul>
2026-07-10T00:00:00Z

Application Support Analyst

Delray Beach, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an Application Support Analyst to join a municipal technology team in Florida. This contract-to-permanent position is ideal for someone who enjoys supporting enterprise applications, resolving technical issues, and working closely with business users to keep critical systems running smoothly. The role is fully onsite and focuses on application administration, integration support, reporting, and ongoing system improvement across key business platforms. Responsibilities: • Provide day-to-day support for enterprise applications, troubleshoot functional and technical issues, and ensure reliable system performance for end users. • Administer and support Tyler Technologies Munis and related business applications used across departmental operations. • Monitor, maintain, and assist with integrations between core platforms, including ERP, content management, and timekeeping systems. • Investigate data discrepancies, perform root-cause analysis, and partner with internal stakeholders to resolve system and process issues. • Create, run, and refine SQL queries, reports, and data extracts to support operational and business reporting needs. • Coordinate application installations, deployments, configuration updates, and testing activities in alignment with business requirements. • Collaborate with technical and functional teams to document application behavior, support procedures, and configuration changes. • Assist with future application enhancements and system-related projects, including support for expanding Tyler-based solutions such as work order functionality.
2026-07-24T00:00:00Z

Application Support Analyst

Delray Beach, FL
onsite
Temporary / Contract
30 - 38 USD / Hourly
We are hiring an Application Support Analyst to support a municipal technology environment in Delray Beach, Florida. This onsite contract-to-hire role is a great fit for someone with experience supporting enterprise applications, troubleshooting system issues, and partnering with business users to maintain reliable day-to-day operations. The position will focus on application support, system administration, reporting, integrations, and ongoing platform enhancements.Responsibilities<ul><li>Provide daily support for enterprise applications and resolve functional and technical issues.</li><li>Administer and support Tyler Technologies Munis and related business systems.</li><li>Monitor and maintain integrations between ERP, content management, and timekeeping platforms.</li><li>Investigate data issues, perform root-cause analysis, and work with stakeholders on resolution.</li><li>Write and run SQL queries, reports, and data extracts for business and operational needs.</li><li>Support application installations, deployments, configuration updates, and testing.</li><li>Document support processes, system behavior, and configuration changes.</li><li>Assist with application enhancements and future system projects, including Tyler-related expansions.</li></ul>
2026-07-24T00:00:00Z

Service Desk Technician

Palatine, IL
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Service Desk Technician to provide dependable technical support for a non-profit organization in Palatine, Illinois. This Long-term Contract opportunity is well suited for someone who enjoys resolving end-user issues, delivering strong customer service, and working in a collaborative support environment. The ideal candidate will assist users with desktop, laptop, and remote access concerns while maintaining clear communication and consistent follow-through on service requests. Responsibilities: • Provide first-line technical assistance for users experiencing hardware, software, and access-related issues through phone, email, or remote support channels. • Diagnose and resolve problems affecting Windows 10 desktops and laptops, escalating more complex incidents when necessary. • Use a ticketing platform to document requests, record troubleshooting steps, and ensure timely updates through resolution. • Support remote desktop sessions to identify user issues, apply fixes, and restore normal system functionality. • Assist with user account support activities in Active Directory, including access-related troubleshooting and account maintenance. • Deliver attentive customer service during a wide range of support interactions while setting clear expectations with end users. • Collaborate closely with team members to share knowledge, coordinate issue resolution, and maintain service quality standards.
2026-07-22T00:00:00Z

Integration Engineer

Auburn, MA
onsite
Temporary to Hire
38 - 44 USD / Hourly
We are looking for an Integration Engineer to join our team in Auburn, Massachusetts in a contract capacity. This role is ideal for a technically strong individual who can build and support data integrations, work across multiple source formats, and communicate complex processes in a clear and practical way. The position blends hands-on development with collaboration, documentation, and user support, making it a strong fit for someone who enjoys both problem-solving and cross-functional partnership. Responsibilities: • Design, write, and optimize SQL statements to retrieve, update, insert, and manage data within Microsoft SQL Server environments. • Build and maintain integration processes that move and convert information across databases, flat files, spreadsheets, and other connected data sources. • Develop and support SSIS packages and related integration workflows to ensure accurate, reliable data exchange between systems. • Create and enhance web-based or interface components using HTML, JavaScript, and CSS where integration solutions require front-end interaction or support tools. • Partner with business users to gather requirements, clarify process needs, and deliver training that improves adoption of integration-related workflows. • Translate technical procedures into clear workflow documentation, user-facing articles, and written guidance for operational teams. • Troubleshoot data flow issues, investigate inconsistencies, and implement fixes that improve system performance and data quality. • Contribute to scripting and automation efforts using tools such as PowerShell or Python when needed to streamline recurring tasks. • Support integration work connected to operational areas such as accounts payable and logistics by aligning technical solutions with business processes.
2026-07-24T00:00:00Z

Integration Engineer

Clarendon Hills, IL
onsite
Permanent / Full Time
125000 - 135000 USD / Yearly
We are looking for an Integration Engineer to support enterprise integration and automation efforts across a growing organization. This role works at the intersection of technology and business operations, helping connect platforms, streamline workflows, and improve the reliability of data movement across teams. The position is well suited for someone who thrives in a hands-on environment, can balance several priorities at once, and wants to contribute in a lean, fast-moving setting. Responsibilities:• Create and support connections among internal applications, databases, online commerce systems, and other business-critical platforms to enable dependable information exchange.• Develop automated workflows and data movement processes that improve operational efficiency and reduce manual effort across departments.• Monitor integration performance, investigate failures, and resolve pipeline issues to maintain stable system interoperability.• Write and maintain database queries used for reporting, operational analysis, and day-to-day business decision support.• Identify the root causes of data inconsistencies and correct upstream issues to strengthen overall data quality.• Work closely with IT leaders and cross-functional stakeholders to enhance system connectivity and ensure information is accurate and accessible.• Manage multiple integration and automation initiatives simultaneously while adapting to changing business needs in an agile environment
2026-07-17T00:00:00Z

Technical Sales Engineer

Clearwater, FL
remote
Permanent / Full Time
110000 - 120000 USD / Yearly
We are looking for a technically strong sales specialist to expand business across a regional territory while building lasting relationships with distributors, integrators, engineering firms, and industrial end users. This position blends consultative selling with application knowledge to help customers select the right motor control and protection solutions for their operations. The role is ideal for someone who can manage a territory strategically, support channel partners effectively, and turn technical insight into measurable revenue growth. Responsibilities: • Build and carry out a regional sales approach that increases revenue, strengthens market presence, and supports company growth goals within the assigned territory. • Develop new business by engaging electrical distributors, system integrators, engineering consultants, and end users in industries that rely on motor control solutions. • Maintain strong relationships with existing accounts through regular outreach, site visits, and ongoing business reviews aimed at uncovering expansion opportunities. • Lead and support manufacturer representatives across the territory by aligning sales efforts, sharing product knowledge, and participating in joint customer meetings. • Deliver technical presentations, product demonstrations, and customer education sessions that encourage product adoption and specification. • Review customer drawings, electrical schematics, and project requirements to prepare accurate recommendations, proposals, and quotations. • Partner with internal sales, engineering, and customer support teams to address application questions, resolve issues, and ensure a positive customer experience after the sale. • Represent the company at trade shows, industry events, and technical seminars to strengthen visibility and generate strong business opportunities. • Manage channel and distributor relationships in accordance with pricing structures, program expectations, and broader business objectives.
2026-07-06T00:00:00Z

IT Field Service Technician

East Hartford, CT
onsite
Permanent / Full Time
58000 - 68000 USD / Yearly
We are looking for an IT Field Service Technician to deliver hands-on technical support for clients across East Hartford, Connecticut and the surrounding area. This position is ideal for someone who enjoys working directly with users, resolving a wide range of infrastructure and desktop issues, and maintaining a high standard of service in the field. The role combines on-site troubleshooting, system setup, and clear documentation to help keep client environments stable, secure, and efficient. Responsibilities: • Travel to customer sites within the local service area to diagnose and resolve technical issues on-site. • Deploy, configure, and support Windows-based computers, including both hardware components and installed applications. • Install and troubleshoot networking equipment such as switches, routers, firewalls, wireless systems, printers, and related peripherals. • Investigate and resolve server-side problems involving Windows Server environments, Active Directory, and connected services. • Maintain accurate service records, update support tickets, and communicate progress to clients using service management and documentation tools. • Participate in an after-hours support rotation several times per year to assist with urgent client needs outside standard business hours. • Provide general technical assistance as needed and contribute to additional field service tasks assigned by leadership.
2026-07-27T00:00:00Z

Part-Time Desktop Support Specialist

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a part-time Desktop Support Analyst (25–30 hours/week) to provide hands-on technical assistance for employees in Fort Lauderdale, Florida within a manufacturing environment. This long-term contract opportunity is focused on delivering reliable desktop support, resolving day-to-day technology issues, and helping maintain a stable and productive workplace.The ideal candidate enjoys working directly with users, has strong troubleshooting skills across end-user devices and software, and can provide dependable onsite support while assisting with hardware deployments, system maintenance, and ongoing IT initiatives. This role is well suited for a technology professional seeking a flexible part-time schedule while making a meaningful impact within an internal IT team. Responsibilities:• Deliver onsite support for employees by addressing service requests, diagnosing technical issues, and ensuring timely resolution of hardware and software problems.• Prepare, configure, and deploy desktops and laptops, including operating system installation, imaging, endpoint protection, encryption, and standard application setup.• Troubleshoot and resolve issues involving Windows and macOS systems, printers, mobile devices, peripherals, and other workplace technology.• Work closely with external IT service partners and internal stakeholders to coordinate support activities, document progress, and prevent overlapping ticket efforts.• Investigate recurring technical problems, determine underlying causes, and apply practical fixes that improve system reliability and user experience.• Maintain accurate records for IT assets by tracking equipment assignments, lifecycle details, software inventory, purchasing data, and returned devices.• Observe the health of servers and network-connected resources, escalating concerns and assisting with remediation when needed.• Support employee onboarding and offboarding by setting up or recovering devices, accounts, and related technology access.• Contribute to IT initiatives and facility-related technology projects, including conference room tools, telephony, security systems, and other infrastructure enhancements.
2026-07-13T00:00:00Z

Sr. SecOps Security Engineer

Bensalem, PA
onsite
Permanent / Full Time
100000 - 125000 USD / Yearly
Overview: Our organization is seeking an experienced Senior Security Engineer to join our Information Security team. Reporting to the Manager SecOps, you will play a critical role in designing, implementing, and maintaining robust security architectures that protect our network infrastructure from cyber threats. This position offers the opportunity to work collaboratively across the Information Systems department, assess and mitigate information security risks, and ensure compliance with financial institution regulations. WKey Responsibilities: Design, implement, and manage SPLUNK SIEM solutions for centralized monitoring, threat detection, and effective incident response. Operate intrusion detection and protection systems and respond to suspicious activities. Deploy and maintain network-based Data Loss Prevention (DLP) solutions; develop and manage data privacy policies. Conduct regular vulnerability assessments with tools such as Nessus, and execute remediation plans. Implement zero-day threat protection platforms and develop response strategies. Manage endpoint protection solutions to mitigate malware and advanced threats. Deploy and maintain Identity and Access Management (IAM) technologies including Okta and RSA. Architect and configure secure network solutions including firewalls, NGFWs, and web content filtering tools. Maintain comprehensive security architecture documentation and generate regular security posture reports. Collaborate with IT and compliance teams to ensure adherence to security best practices and regulatory requirements.
2026-06-25T00:00:00Z

Lead ServiceNow Engineer

New York, NY
remote
Temporary / Contract
65 - 75 USD / Hourly
We are looking for a Lead ServiceNow Engineer to support enterprise CRM initiatives for a healthcare-focused organization in New York, New York. This Long-term Contract position is ideal for a detail-oriented individual who can combine technical development with business analysis to deliver scalable, well-documented CRM solutions. The role will focus on configuring and enhancing platform capabilities, building integrations, and translating stakeholder needs into effective system outcomes. Responsibilities:• Design, configure, and enhance CRM solutions to support operational and business objectives across the organization.• Develop client-side scripting and custom components to improve user experience, automation, and system functionality.• Gather stakeholder input and convert business needs into clear business requirement documents and technical specifications.• Build and maintain APIs and related integrations to enable reliable data exchange between CRM and connected systems.• Manage configuration changes across environments while maintaining system stability, version control, and deployment accuracy.• Partner with cross-functional teams to troubleshoot issues, evaluate enhancement requests, and recommend practical solutions.• Support Salesforce development activities, including customization, workflow improvements, and feature optimization.• Document system design decisions, development updates, and configuration standards to promote maintainability and compliance.
2026-07-27T00:00:00Z

Systems Engineer - Endpoint Management

Atlanta, GA
onsite
Temporary / Contract
47.5 - 55 USD / Hourly
We are looking for an experienced Systems Engineer - Endpoint Management to support enterprise Windows device strategy and operations for a defense software environment in Atlanta, Georgia. This Long-term Contract position focuses on modern endpoint management, secure device configuration, large-scale Windows lifecycle planning, and dependable execution within established governance standards. The role is well suited for someone who can balance hands-on technical work, automation, and documentation while supporting both standard business users and developer workstations. Responsibilities: • Lead administration of Windows endpoint management services using Microsoft Intune, including Autopilot provisioning, application delivery, compliance enforcement, and configuration policy management. • Manage identity and device access controls through Microsoft Entra ID, with emphasis on Conditional Access integration and device compliance alignment. • Oversee Windows Update for Business operations by defining deployment rings, coordinating remediation efforts, and guiding staged release strategies for enterprise endpoints. • Direct driver and firmware governance for Dell and Lenovo systems, including troubleshooting feature update issues, controlling update sequencing, and reducing hardware-related regressions. • Plan and execute enterprise-scale Windows operating system upgrades, including compatibility validation, pilot testing, phased rollouts, and post-deployment support. • Develop and maintain advanced PowerShell automation to streamline endpoint administration, improve consistency, and reduce manual operational effort. • Support developer workstation needs by implementing managed certificate trust approaches for inspected web traffic environments and maintaining reliable endpoint usability. • Create and maintain Endpoint Privilege Management policies in CyberArk/Idira for Windows devices while aligning configurations with security requirements and operational needs. • Produce clear operational documentation, standard procedures, and technical decision records so ongoing support can be transferred effectively across teams. • Participate in formal change control activities by preparing implementation plans, assessing risk, documenting rollback steps, and executing changes in accordance with enterprise governance processes.
2026-07-23T00:00:00Z

AI Deployment Support Technician

Dallas, TX
onsite
Temporary / Contract
35 - 38 USD / Hourly
Our client is looking for a hands-on IT deployment technician to provide onsite, white-glove support helping employees install the Claude desktop app and configure it within Microsoft Edge, the Atlassian suite (Jira, Confluence), and other tools. POSITION: AI DEPLOYMENT SUPPORT TECHLOCATION: DOWNTOWN DALLASDURATION: 2 MONTHS RATE: $35 - $38 Responsibilities:<ul><li>Install and configure the Claude desktop application on employee laptops running Windows and macOS.</li><li>Set up and configure Claude integration within Microsoft Edge for each employee.</li><li>Configure Claude connections/integrations with Atlassian tools (Jira, Confluence) and other business applications.</li><li>Deliver in-person, at-desk setup sessions, walking employees of varying technical skill levels through installation and first use.</li><li>Troubleshoot install, authentication, and configuration issues on both Windows and Mac platforms.</li><li>Track rollout progress per employee/department and report completion status to IT Service Delivery leadership.</li><li>Document recurring issues and contribute to quick-reference setup guides for employees and the IT team.</li><li>Escalate complex technical issues to the appropriate IT Service Delivery or security team.</li><li>Ensure all installs and configurations follow Lantern Care's IT security and compliance standards.</li><li>Create knowledgebase articles that cover the issues seen during the project.</li></ul>
2026-07-13T00:00:00Z

Technical Help Desk I (US)

Naperville, IL
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a customer-focused Technical Help Desk I specialist to support service operations in Illinois. This Long-term Contract position combines technical troubleshooting, customer communication, and cross-functional collaboration to help resolve product and equipment-related questions efficiently. The role is well suited for someone who can interpret technical information, manage multiple priorities, and deliver clear support in a fast-paced environment. Responsibilities: • Respond to customer inquiries involving equipment parts, warranty matters, and pricing details while providing accurate and timely information. • Offer technical support to internal stakeholders, including product marketing, research and development, and commercialization teams within assigned areas of technology. • Partner with higher-tier support staff to investigate and resolve more complex issues that require escalation. • Contribute to team performance objectives by tracking results, supporting service metrics, and helping maintain consistent support quality. • Review technical information, product specifications, and related documentation to assist with troubleshooting and issue resolution. • Use business systems and spreadsheets to document cases, organize information, and monitor support activity effectively. • Manage incoming support needs across multiple requests while maintaining attention to detail and meeting expected deadlines.
2026-07-23T00:00:00Z

Technical Help Desk I (US)

Naperville, IL
onsite
Temporary / Contract
21 - 21 USD / Hourly
We are looking for a detail-oriented Technical Help Desk I team member to join a long-term contract opportunity supporting customers and internal stakeholders in Naperville, Illinois. This hybrid role works Monday through Friday and focuses on delivering responsive technical assistance, resolving product and parts-related questions, and partnering with cross-functional teams to address more complex issues. The ideal candidate brings strong communication skills, sound technical judgment, and the ability to stay organized while managing multiple priorities in a fast-paced support environment. Responsibilities: • Respond to customer inquiries related to pricing, warranty coverage, and equipment parts with accurate and timely information. • Provide frontline technical support by troubleshooting issues and guiding users toward effective solutions. • Partner with product marketing, research and development, and commercialization teams to share technical insight within assigned subject areas. • Work closely with Level 2 support teams to coordinate the resolution of escalated cases and ensure proper follow-through. • Track service activity, maintain support records, and contribute to reporting that measures team performance and service trends. • Use internal systems and office tools to document requests, review data, and support daily help desk operations. • Balance multiple service needs at once while maintaining accuracy, professionalism, and a customer-focused approach. • Contribute to team goals by supporting operational priorities and helping maintain consistent service standards.
2026-07-01T00:00:00Z

Azure Systems Engineer

Houston, TX
onsite
Permanent / Full Time
130000 - 150000 USD / Yearly
We are looking for an Azure Systems Engineer to support and enhance a hybrid infrastructure environment in Houston, Texas. This role focuses on maintaining secure, reliable identity and server platforms while helping users and business teams stay productive. The ideal candidate brings strong experience across Microsoft technologies and can manage core systems with a proactive, service-oriented approach. Responsibilities: • Administer and optimize Active Directory and Azure Active Directory environments to support secure access and identity management. • Maintain, troubleshoot, and improve Microsoft Windows Server platforms to ensure strong performance, availability, and system health. • Support Citrix-based solutions by resolving technical issues, monitoring stability, and enhancing the end-user experience. • Manage Microsoft Exchange environments, including configuration, maintenance, and issue resolution for messaging services. • Implement system updates, patches, and configuration changes while following operational and security standards. • Investigate infrastructure incidents, identify root causes, and deliver timely resolutions to minimize service disruptions. • Collaborate with cross-functional teams on infrastructure improvements, platform upgrades, and environment standardization. • Create and maintain clear technical documentation for system configurations, procedures, and support activities.
2026-07-08T00:00:00Z

Senior Systems Engineer

Austin, TX
onsite
Temporary / Contract
63 - 75 USD / Hourly
Senior Systems EngineerAustin, TX | Contract | Hybrid (3 days on site) Our client is seeking a Senior Systems Engineer to join a growing IT Infrastructure team responsible for modern workplace technologies, endpoint management, automation, and enterprise systems engineering. This individual will play a key role in designing, supporting, and optimizing endpoint and virtual desktop environments while helping drive technology modernization initiatives across the organization. This is an excellent opportunity for a systems engineer who enjoys solving complex technical challenges, improving operational efficiency through automation, and supporting secure, scalable technology platforms. <ul><li>Design, implement, and support enterprise endpoint and workplace technology solutions.</li><li>Administer and optimize Windows-based environments, virtual desktop platforms, and endpoint management technologies.</li><li>Troubleshoot complex infrastructure, desktop, and endpoint issues and perform root cause analysis.</li><li>Serve as a senior escalation resource for critical technical incidents and support requests.</li><li>Develop automation solutions using PowerShell and other scripting technologies.</li><li>Manage device deployment, lifecycle management, software distribution, and endpoint configuration.</li><li>Collaborate with infrastructure, security, and support teams to improve reliability, performance, and user experience.</li><li>Implement security best practices including patch management, vulnerability remediation, endpoint hardening, and compliance controls.</li></ul>
2026-07-24T00:00:00Z

Senior Systems Engineer

Houston, TX
onsite
Permanent / Full Time
120000 - 130000 USD / Yearly
We are looking for a Senior Systems Engineer to support and enhance the technology environment for employees in Houston, Texas. This position blends advanced infrastructure administration with responsive end-user support, requiring someone who can troubleshoot urgent technical issues while also identifying opportunities to strengthen systems, security, and reliability. The ideal candidate brings a service-oriented mindset, strong technical judgment, and the ability to deliver a high-quality experience for staff at all levels, including executive leadership. Responsibilities: • Provide hands-on technical assistance for employees, addressing issues involving workstations, applications, Microsoft 365, network access, and connected devices. • Act as the highest point of escalation for challenging support requests, ensuring timely resolution and maintaining accurate service documentation. • Oversee employee technology setup and separation activities, including account creation, device configuration, access changes, and equipment collection. • Administer the Microsoft 365 environment, including Exchange Online, Teams, SharePoint, OneDrive, Intune, Entra ID, Defender, and Purview, while managing licenses and access policies. • Maintain core Windows Server services such as Active Directory, Group Policy, remote access components, and file-sharing infrastructure. • Support and optimize the Nutanix platform by monitoring cluster performance, availability, and resource utilization across the environment. • Manage Cisco Meraki networking solutions, including security appliances, switching, wireless infrastructure, and SD-WAN settings through the centralized dashboard. • Strengthen cybersecurity operations by supporting endpoint protection, threat monitoring, audit readiness, access reviews, and IT risk documentation. • Ensure conference room technology remains dependable by administering Microsoft Teams Rooms, maintaining Logitech collaboration hardware, and performing proactive room readiness checks. • Create and refine technical standards, operational runbooks, patching routines, backup validation, disaster recovery documentation, and controlled infrastructure changes.
2026-07-14T00:00:00Z

Systems Architect II

Jacksonville, FL
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Job SummaryJob DescriptionEvaluates, designs, secures, plans, documents, and works with a team to deploy new technologies for the organization. Works closely with business and technical teams to deliver scalable, secure, and cost-effective cloud solutions that align with organizational goals.Primary Activities and Responsibilities<ul><li>Assist in designing highly available, scalable, and secure cloud architectures across public, private, and hybrid cloud environments.</li><li>Collaborate with fellow architects, engineers, and technology leadership to evaluate and recommend cloud services, tools, and technologies that meet business needs.</li><li>Support the team with the design and management of cloud-based solutions, ensuring alignment with networking, security, compliance, and performance standards.</li><li>Participate in the development of technical documentation, best practices, and architectural frameworks.</li><li>Guide cross-functional teams on cloud networking, connectivity, and resilient multi-region design patterns, including active-active and active-passive configurations.</li><li>Support cloud FinOps practices by promoting cost visibility, resource optimization, tagging standards, and financial accountability across cloud platforms.</li><li>Maintain cloud platform expertise from a financial perspective, including understanding cost impacts.</li><li>Apply knowledge of cyber resiliency principles related to data protection, backup architecture, recovery planning, immutability, and restoration validation across cloud and enterprise platforms.</li><li>Serve as a highest-tier escalation resource for cloud platform reliability, complex incidents, root cause analysis, automation, observability, and service restoration.</li><li>Maintain current knowledge of Azure platform features, service retirements, known issues, roadmap changes, and operational impacts.</li><li>Stay current with industry trends and emerging cloud technologies to contribute to innovation within the architecture team.</li><li>Design and implement agentic AI capabilities to assist with architecture, automation, documentation, analysis, operational support, and continuous improvement across all primary activities and responsibilities.</li><li>Perform miscellaneous duties and responsibilities as assigned by management.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree from an accredited institution in Computer Science, Information Systems, Information Technology, or a related field required.</li><li>7 or more years of experience in engineering or administration required.</li></ul>Equivalent Minimum Qualifications<ul><li>9 or more years of experience in Information Systems.</li></ul>
2026-07-17T00:00:00Z

Help Desk/Desktop Support Analyst

Exeter, NH
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
Seeking an IT Support Specialist to provide technical support across desktop, network, and cloud environments. The ideal candidate will have strong troubleshooting skills, experience working within a ticketing system, and a solid understanding of networking fundamentals in a hybrid cloud environment. Key Responsibilities<ul><li>Manage and resolve end-user support requests through a ticketing system.</li><li>Troubleshoot hardware, software, and connectivity issues.</li><li>Diagnose and resolve TCP/IP, DHCP, DNS, VPN, and network-related problems.</li><li>Support users across on-premises and hybrid cloud environments.</li><li>Document issues, resolutions, and support procedures.</li></ul>
2026-07-06T00:00:00Z

Help Desk/Desktop Support Analyst

Edison, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance and dependable end-user support in Edison, New Jersey. This Long-term Contract position is ideal for someone who can resolve a wide range of desktop, device, and access issues while helping maintain a stable and efficient IT environment. The role requires a strong service mindset, solid troubleshooting ability, and close collaboration with internal technology teams to keep daily operations running smoothly. Responsibilities: • Deliver advanced support for Windows, macOS, and mobile devices, resolving escalated technical problems with a focus on timely service restoration. • Install, configure, and maintain desktops, laptops, printers, and related peripherals to support employee productivity across the organization. • Investigate and address issues involving enterprise applications, user access, and network connectivity while ensuring clear communication with end users. • Create and update system images, and carry out hardware replacements, software installations, and version upgrades as needed. • Write and maintain clear operating procedures and internal support documentation to improve consistency and knowledge sharing. • Track service desk performance data, review recurring issue patterns, and recommend improvements that enhance response efficiency and service quality. • Partner with network, security, and infrastructure teams to coordinate resolution of complex incidents and multi-team technical problems. • Oversee IT asset records, support software license tracking, and help manage equipment refresh cycles throughout the device lifecycle.
2026-07-28T00:00:00Z

Help Desk/Desktop Support Analyst

Jamaica, NY
onsite
Temporary / Contract
19.7885 - 24 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical assistance for end users in Jamaica, New York. This Long-term Contract position focuses on delivering responsive support across desktop systems, user accounts, productivity tools, and common hardware issues. The ideal candidate will combine strong troubleshooting skills with a service-oriented approach to ensure employees receive timely and effective technical help. Responsibilities: • Manage incoming support requests by logging issues accurately, maintaining ticket records, and escalating unresolved problems to the appropriate teams. • Provide hands-on and remote support for Windows 10 and Windows 11 devices, resolving system performance and usability concerns. • Assist users with Microsoft 365 applications such as Outlook and Teams, including access issues, configuration questions, and basic functionality support. • Perform routine Active Directory tasks, including password changes, account unlocks, and other entry-level user account administration. • Diagnose and resolve technical problems involving desktops, laptops, printers, peripherals, installed software, and network connectivity. • Install approved applications and updates while ensuring end-user systems remain compliant with support standards. • Deliver clear, detail-oriented assistance to employees with different levels of technical familiarity, maintaining a positive support experience.
2026-07-23T00:00:00Z

Help Desk/Desktop Support Analyst

Phoenix, AZ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Phoenix, Arizona. This Long-term Contract position focuses on resolving day-to-day hardware, software, and access issues while delivering dependable service in a fast-paced environment. The ideal candidate is comfortable supporting Microsoft Windows systems, handling service desk requests, and assisting with user account administration through Active Directory. Responsibilities: • Respond to incoming support requests and manage service desk tickets through resolution with clear, timely communication. • Diagnose and resolve routine technical issues involving desktops, laptops, peripherals, and Microsoft Windows 10 environments. • Provide user support for software, hardware, login, and connectivity problems by applying structured troubleshooting methods. • Create, update, and maintain user accounts, permissions, and related access settings within Active Directory. • Escalate more complex incidents when needed and document findings, actions taken, and outcomes in the ticketing system. • Install, configure, and support end-user devices and standard business applications to maintain daily operations. • Track recurring technical issues and share feedback that helps improve support processes and service quality.
2026-07-27T00:00:00Z

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