We are looking for an experienced Desktop Support Technician to join a short-term Contract assignment in Tunkhannock, Pennsylvania. This part-time opportunity supports on-site IT operations with a strong focus on maintaining Windows-based devices and ensuring systems remain secure and fully functional. The role is best suited for someone who is comfortable working hands-on with end-user hardware, patch management, and day-to-day technical issue resolution.<br><br>Responsibilities:<br>• Apply security patches and software updates to Windows desktops, laptops, docking stations, and selected servers in an on-site environment.<br>• Confirm that updated systems, peripherals, and connected equipment are operating correctly after maintenance is completed.<br>• Diagnose and resolve common workstation and server issues involving hardware, software, and overall system performance.<br>• Carry out technical work in alignment with established client procedures and documented patching standards.<br>• Record completed tasks, communicate unresolved items, and provide clear status updates on support activity.<br>• Support a workload centered primarily on patch deployment, while also addressing general repair and troubleshooting needs.<br>• Provide on-site technical assistance during scheduled weekday shifts, with no remote or weekend support involved.<br>• Step into an existing support need and help maintain continuity of service for the client environment during the assignment period.

• Prior hands-on experience deploying patches and security updates across Windows workstations and servers.<br>• Working knowledge of Microsoft Windows 10 and general Microsoft desktop support practices.<br>• Ability to troubleshoot basic to intermediate PC, server, and peripheral issues efficiently.<br>• Familiarity with Active Directory and service desk ticket workflows in an IT support setting.<br>• Strong attention to detail when validating updates and identifying post-maintenance issues.<br>• Clear written and verbal communication skills for documenting work and sharing technical status.<br>• Availability to work two consistent 8-hour weekdays for the duration of the Contract assignment.

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