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187 results for Tier Ii It Support Engineer jobs

Tier 2 Help Desk Support

Draper, UT
onsite
Temporary / Contract
36.1 - 41.8 USD / Hourly
We are looking for an experienced Tier 2 Help Desk Support specialist to provide hands-on technical assistance and dependable end-user support in Utah. This long-term contract position is ideal for someone who is comfortable resolving a wide range of desktop, Windows, and Microsoft 365 issues while delivering a high level of service. The role requires strong troubleshooting ability, effective ticket management, and a practical understanding of enterprise support processes. Responsibilities: • Deliver second-level technical support for desktop, operating system, and user access issues across a Microsoft-based environment. • Diagnose and resolve incidents involving Windows 10 devices, Microsoft 365 applications, printers, and general workstation performance. • Manage service desk requests from intake through completion, ensuring accurate updates, prioritization, and timely follow-through. • Support account maintenance tasks within Active Directory, including access-related changes and basic user administration. • Prepare and assist with conference room technology setup and post-meeting cleanup to support smooth on-site operations. • Investigate recurring technical problems, identify root causes, and escalate more complex issues when necessary. • Follow established ITIL-aligned support practices and document work clearly within the ITSM platform. • Provide attentive end-user assistance in person, over the phone, and through remote support channels.
2026-06-05T00:00:00Z

Help Desk Tier II Support

Sandy, UT
onsite
Temporary to Hire
27.5 - 33 USD / Hourly
We are looking for a Help Desk Tier II Support specialist to support our client in Sandy, Utah in a contract capacity with the potential to become permanent. This role is ideal for someone who enjoys solving technical issues thoroughly, partnering with others when needed, and delivering a high level of service to end users. The position supports a mix of desktop, network, server, and virtualization-related incidents, with an emphasis on strong documentation, clear communication, and dependable ticket resolution. Responsibilities:• Investigate escalated support requests in depth, complete meaningful troubleshooting, and document all findings and actions before involving higher-tier technical teams.• Diagnose connectivity problems across user devices, shared resources, and network paths, collaborating with infrastructure specialists to isolate root causes and restore service.• Support incidents connected to VMware-based environments by identifying common virtualization issues and assisting with resolution of access, performance, and system availability concerns.• Provide hands-on assistance with Windows desktop support, service desk requests, account access matters, and routine server-related issues affecting end users.• Step in to manage Tier I workload during busy periods, helping maintain service levels while ensuring tickets continue to move toward resolution.• Maintain accurate ticket notes, resolution details, and follow-up communication so cases are clearly tracked and efficiently handed off when necessary.• Work through both Tier I and Tier II incidents with a focus on ownership, timely closure, and a positive support experience for internal customers.• Travel on short notice when required to support business operations at domestic and international locations.
2026-06-04T00:00:00Z

IT Support Engineer

Scottsdale, AZ
onsite
Permanent / Full Time
68000 - 69000 USD / Yearly
We are looking for an Application Support Engineer to join our team in Scottsdale, Arizona. This role requires someone with attention to detail and expertise in maintaining and troubleshooting software applications and hardware systems. The ideal candidate will possess strong analytical skills and a commitment to delivering exceptional technical support. Responsibilities: • Provide technical assistance and resolve issues related to software applications and hardware systems. • Monitor and maintain Active Directory to ensure optimal performance and security. • Collaborate with team members to implement and support Dell Technologies solutions. • Diagnose and repair computer hardware problems to minimize downtime. • Manage and troubleshoot Cisco Technologies to maintain seamless network operations. • Document and update procedures for application support and hardware maintenance. • Respond promptly to user inquiries and deliver effective solutions. • Conduct system performance evaluations to identify areas for improvement. • Stay updated on industry trends and emerging technologies to enhance support capabilities. • Train end-users on application functionalities and best practices.
2026-06-01T00:00:00Z

IT Support Engineer

Jacksonville, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences. Responsibilities: • Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution. • Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems. • Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users. • Manage and administer user accounts and permissions within Active Directory and Azure AD. • Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping. • Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees. • Apply updates, patches, and basic security measures to ensure system integrity. • Collaborate with senior support teams to escalate complex issues and ensure their resolution. • Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
2026-05-21T00:00:00Z

IT Support Analyst - Level 2

Naples, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an IT Support Analyst - Level 2 to provide dependable technical support for a service-focused organization in Naples, Florida. This contract-to-permanent opportunity is ideal for a detail-oriented individual who can resolve complex infrastructure, endpoint, and access-related issues across both on-premises and cloud environments. The role requires strong communication, sound technical judgment, and the ability to investigate recurring problems to deliver lasting solutions. Responsibilities: • Deliver advanced technical support for desktops, laptops, mobile devices, servers, and related systems in both local and cloud-based environments. • Diagnose escalated hardware, software, network, and operating system issues, identify underlying causes, and implement effective long-term fixes. • Administer and support authentication and access technologies, including multi-factor authentication and federation services across enterprise platforms. • Configure, deploy, and maintain user devices and enterprise technologies such as Microsoft systems, Apple devices, Android platforms, Citrix solutions, and Cisco-based tools. • Manage account access, directory services, and system configurations, including support for Active Directory and related user administration tasks. • Create and update technical documentation, support procedures, reports, and knowledge base materials to improve service consistency. • Partner with internal teams to support infrastructure improvements, system rollouts, and configuration management activities. • Contribute to structured project delivery by working within Agile-based environments and supporting technical implementations as needed.
2026-06-05T00:00:00Z

MSP IT Support Engineer

Phoenix, AZ
onsite
Permanent / Full Time
60000 - 68000 USD / Yearly
Our client, a growing managed services provider in the Phoenix, Arizona area, is seeking an experienced MSP IT Support Engineer to join their team. This role is ideal for a hands-on IT professional with prior MSP industry experience and strong technical expertise in Microsoft 365, VMware, and Active Directory. The IT Support Engineer will provide technical support across diverse client environments, troubleshoot infrastructure issues, and help maintain secure, stable, and efficient systems.Key Responsibilities<ul><li>Provide Tier 2/Tier 3 technical support for end users and client environments in an MSP setting</li><li>Troubleshoot and resolve issues involving desktops, servers, networks, and cloud-based systems</li><li>Administer and support Microsoft 365, including user accounts, Exchange Online, Teams, SharePoint, and licensing</li><li>Manage and support VMware virtualized environments</li><li>Maintain and troubleshoot Active Directory, including user provisioning, group policy, permissions, and domain services</li><li>Monitor system performance and proactively identify and resolve technical issues</li><li>Support onboarding/offboarding processes, including account creation, permissions, hardware setup, and access management</li><li>Assist with server maintenance, patching, backups, disaster recovery, and security best practices</li><li>Document technical issues, resolutions, and client environments accurately in the ticketing system</li><li>Collaborate with internal teams and clients to deliver excellent service and timely issue resolution</li></ul>
2026-06-05T00:00:00Z

Technical Support Analyst

Anoka, MN
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. <ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul>
2026-05-27T00:00:00Z

IT Support Technician

Bolingbrook, IL
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for an IT Support Technician to support retail technology operations in Bolingbrook, Illinois. This Long-term Contract position is ideal for someone who enjoys hands-on hardware work, organized tracking, and day-to-day coordination with store teams, field technicians, and internal support groups. The role focuses on preparing, shipping, and supporting a range of store technology while helping maintain accurate records of assets, service activity, and device rollouts. Responsibilities: • Prepare and configure technology equipment for use in retail locations, ensuring devices are ready for deployment. • Package and send replacement hardware to stores and field technicians in a timely and accurate manner. • Maintain organized records for inventory, service requests, and deployment activity using Excel and ServiceNow. • Provide setup and basic troubleshooting support for retail devices and related hardware issues. • Support store technology including iPads, point-of-sale and payment equipment, scanners, and camera or security systems. • Work closely with store personnel, third-party technicians, and internal IT teams to coordinate support needs and device distribution. • Assist with tracking hardware movement and deployment progress to help keep operational timelines on schedule. • Contribute to a collaborative support team environment where communication, dependability, and strong interpersonal skills are important.
2026-06-04T00:00:00Z

Systems Engineer II

Milwaukee, WI
onsite
Temporary / Contract
44 - 47 USD / Hourly
We are looking for a Systems Engineer to be responsible for the coordination and management of system design across one or more related product programs. This role supports both new product development and the maintenance of existing products, ensuring alignment with program goals, regulatory requirements, and market needs.The role will partner cross-functionally with Marketing, Sales, Service, Operations, Quality Assurance, and Regulatory Affairs to define requirements, communicate technical direction, and resolve product-related issues throughout the product lifecycle. Key Responsibilities:· Lead the end-to-end product development lifecycle from user needs definition through product launch.· Partner with Engineering Project Management to scope and define projects aligned to program goals.· Translate market and customer needs into clear, actionable technical requirements.· Own and maintain the Design History File (DHF), ensuring completeness and compliance.· Develop system-level specifications and ensure proper decomposition into subsystem requirements.· Lead risk management activities in accordance with IEC 14971.· Ensure usability requirements are addressed in compliance with IEC 62366.· Create and manage Verification and Validation (V&V) plans to support product traceability.· Ensure traceability between requirements, design, and verification activities.· Lead system architecture development, including interface and subsystem specifications.· Provide technical leadership to cross-functional development teams.· Resolve competing priorities across engineering, manufacturing, regulatory, and commercial teams.· Lead system integration efforts and proactively identify and mitigate integration risks.· Apply structured problem-solving tools (e.g., root cause analysis, Pareto analysis) to resolve technical issues.· Ensure product designs consider manufacturability, serviceability, and performance requirements.· Support technical documentation and collaborate with technical writing teams for user-facing materials.
2026-06-02T00:00:00Z

Systems Engineer II

San Diego, CA
onsite
Temporary / Contract
45 - 50 USD / Hourly
Systems Engineer IILocation: San Diego, CA (100% Onsite)Security Clearance: Active and transferable U.S. Secret security clearance (preferred)Job Type: 26-Week Contract (Potential Extension or Conversion)Position OverviewWe are seeking a Systems Engineer II to support the development and sustainment of mission-critical navigation systems for maritime environments. This role focuses on contributing to a real-time, GPS-based data fusion and distribution system that integrates multiple navigation sensor inputs to deliver accurate and reliable positioning, navigation, and timing (PNT) data.This is an onsite position requiring close collaboration with cross-functional engineering teams in a fast-paced, Agile environment.Key Responsibilities<ul><li>Develop and execute automated and manual test procedures to validate GPS-based systems</li><li>Perform system verification and validation (V&V) activities for complex, integrated systems</li><li>Analyze and troubleshoot software, hardware, and network issues</li><li>Support requirements development and decomposition in collaboration with subject matter experts</li><li>Coordinate with mechanical, electrical, and software engineering teams to resolve technical issues</li><li>Participate in Agile ceremonies and contribute to sprint planning and execution</li><li>Document test results and support system-level validation during customer test events</li><li>Provide regular status updates on progress, risks, and issues</li></ul>
2026-05-19T00:00:00Z

IT Support Technician - Level 1

Buda, TX
onsite
Temporary / Contract
25 - 35 USD / Hourly
IT Support TechnicianOnsite | Buda, TX | Contract Robert Half is partnering with a company in Buda, TX to identify a hands-on IT Support Technician to provide frontline technical assistance. This contract position is ideal for someone who enjoys solving everyday hardware and software issues, supporting end users in both office and industrial settings, and staying responsive to operational needs. The role includes on-site troubleshooting, device deployment, and local travel to nearby work locations as needed. Responsibilities:• Provide first-level support for desktops, laptops, printers, mobile devices, and other common workplace technology.• Monitor and resolve service requests by assisting employees with routine technical issues in a timely manner.• Travel between office, shop, and nearby job site locations to deliver in-person IT support.• Prepare and install computers, peripherals, and related equipment for new and existing users.• Investigate connectivity problems and assist with diagnosing network-related issues affecting users and devices.• Support technology used in shop environments, including workstations, tool-connected systems, and operational equipment.• Serve as on-site technical assistance for senior IT staff and third-party vendors by performing hands-on tasks when requested.• Coordinate employee onboarding support by setting up devices, accounts, and required access.• Maintain accurate records of hardware assets and help manage inventory of IT equipment.
2026-06-04T00:00:00Z

Tier 1 Technical Support

Johnston, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Tier 1 Technical Support specialist to join our team in a contract-to-permanent role. This position supports end users by resolving everyday technical issues across mobile hardware, desktop environments, software applications, and connectivity tools. The ideal candidate brings a service-focused mindset, solid troubleshooting ability, and the confidence to communicate effectively with employees, vendors, and internal IT partners. Responsibilities: • Provide first-line technical assistance for hardware, software, and user access issues, ensuring timely resolution through the service desk process. • Set up, maintain, troubleshoot, and replace mobile devices and related components, including peripherals and connectivity accessories. • Install and support equipment connected to vehicle-based camera systems, including cabling and associated hardware used for operational safety. • Diagnose problems involving operating systems, business applications, and interface components to keep users productive. • Support internal applications by identifying issues, guiding users, and escalating more complex incidents when needed. • Manage support requests within a ticketing platform, documenting work completed and updating incident status accurately. • Perform account support tasks in Active Directory, such as password resets and basic access assistance. • Use remote support tools such as Remote Desktop and TeamViewer to assist users across multiple locations. • Help maintain a secure computing environment by responding to malware, phishing, and virus-related concerns according to established practices.
2026-06-03T00:00:00Z

Application Support Engineer

Austin, TX
onsite
Temporary / Contract
47 - 63 USD / Hourly
Application Support EngineerOnsite | Austin, TX | Contract-to-Hire We are seeking an Application Support Engineer to support the rollout and ongoing success of a newly launched, enterprise platform. This role will focus on helping users onboard, configure, and troubleshoot the application while ensuring a seamless experience. This position is highly collaborative, working closely with product, engineering, and implementation teams. It’s an opportunity to gain deep expertise in a growing platform while directly impacting user adoption and satisfaction. Responsibilities:<ul><li>Provide hands-on application support, including onboarding, configuration, and troubleshooting</li><li>Serve as a primary point of contact for user questions, issues, and platform guidance</li><li>Investigate and resolve technical issues, escalating complex problems to engineering as needed</li><li>Partner with product and engineering teams to support platform rollouts and enhancements</li><li>Assist with validating configurations, workflows, and integrations within the platform</li><li>Document support processes, issue resolutions, and knowledge base content</li><li>Monitor trends in support requests and identify opportunities for process or platform improvements</li><li>Support user adoption through guidance, training, and best practice recommendations</li><li>Collaborate with cross-functional teams to ensure a consistent and high-quality support experience</li></ul>
2026-06-04T00:00:00Z

Application Support Engineer

Bayport, MN
onsite
Temporary / Contract
57 - 66 USD / Hourly
We are looking for an Application Support Engineer to support essential manufacturing systems and business applications. This Long-term Contract position focuses on maintaining stable day-to-day operations, addressing technical issues quickly, and helping teams keep integrated platforms running efficiently. The ideal person is someone that can think of terms of root cause, not just resolution, uses SQL, Postman, and Splunk, and can work across application layer, identity layer and integration layer. The person in this role will work closely with both technical and business partners to investigate incidents, improve reliability, and strengthen overall system performance. Responsibilities:• Handle application support requests from intake through resolution, ensuring each issue is thoroughly documented and progressed in a timely manner.• Watch system activity and log-based alerts, respond to operational risks, and take corrective steps before they affect users or critical processes.• Review operational reports to spot exceptions, synchronization gaps, and pending items, then resolve underlying issues to maintain steady performance.• Verify failed file transactions, reprocess data when needed, and protect the accuracy and continuity of connected workflows.• Collaborate with internal technology teams and business stakeholders to diagnose integration problems and reduce recurring service disruptions.• Contribute to Agile team routines by sharing status updates, discussing priorities, and supporting planning, review, and retrospective activities.• Use API and testing tools to validate transactions, restart workflows, and investigate issues tied to data movement or missing system activity.• Reproduce production defects in non-production environments and prepare detailed findings that help accelerate troubleshooting and correction.• Create well-structured defect tickets in Jira that clearly explain business impact, likely causes, and proposed next steps for resolution.• Identify trends across repeat incidents and recommend process or technical improvements that increase platform stability and user experience.
2026-06-01T00:00:00Z

Application Support Engineer

Brigham City, UT
onsite
Permanent / Full Time
73000 - 80000 USD / Yearly
We are looking for an Application Support Engineer to provide hands-on support for business-critical systems at our production facility in Brigham City, Utah. This role partners closely with operations and technical teams to strengthen system performance, improve day-to-day workflows, and address application issues that affect manufacturing activities. The ideal candidate brings strong problem-solving ability, clear communication skills, and practical experience supporting Dynamics 365 in a fast-paced industrial environment. Responsibilities: • Provide on-site support for Dynamics 365 applications, troubleshooting issues and maintaining reliable system performance for operational users. • Act as the local resource for core business processes within D365, including production, quality, asset management, planning, shipping, receiving, and inventory activities. • Partner with plant teams to evaluate current workflows and identify practical ways to improve efficiency, accuracy, and productivity. • Translate operational needs into clear recommendations by working between end users and technical teams to support effective solutions. • Review manufacturing and scheduling processes to suggest improvements in resource usage, production flow, and overall output. • Monitor application-related challenges, investigate root causes, and help implement corrective actions that support stable operations. • Promote safe work practices and consistently follow site safety standards, procedures, and housekeeping expectations. • Travel to other company locations when needed to assist with application support and operational alignment.
2026-05-20T00:00:00Z

Application Support Engineer

Carson, CA
onsite
Permanent / Full Time
130000 - 150000 USD / Yearly
Job TitleSenior Application Engineer Company OverviewA leading organization in the logistics and supply chain sector, based in Fontana, California, is focused on delivering innovative, technology-driven solutions to optimize warehouse and distribution operations. The company supports complex, high-volume environments and is committed to improving operational efficiency through modern systems integration and custom application development. Role SummaryThe Senior Application Engineer will lead the design, development, and integration of critical business applications in Fontana, California. This role is central to building and enhancing warehouse and supply chain systems, ensuring seamless connectivity between internal platforms and external partners. The ideal candidate combines strong technical expertise with the ability to collaborate closely with operations teams to deliver scalable, high-impact solutions. Key Responsibilities<ul><li>Design, develop, and maintain application solutions supporting warehouse and operational workflows</li><li>Lead system integrations between internal platforms and external customer systems</li><li>Develop and manage APIs, data integrations, and transformation processes</li><li>Write and optimize SQL queries and stored procedures for performance and reporting</li><li>Partner with business stakeholders to gather requirements and translate them into technical solutions</li><li>Lead or support system implementations, upgrades, and enhancements</li><li>Troubleshoot and resolve application and integration issues, identifying root causes and long-term solutions</li><li>Drive improvements in system functionality, performance, and scalability</li><li>Document system architecture, workflows, and technical processes</li><li>Support multiple concurrent projects and adapt quickly to shifting priorities</li></ul>Compensation & Benefits<ul><li>$125,000 - $135,000</li><li>Comprehensive health, dental, and vision coverage</li><li>401(k) with company match</li><li>Flexible spending accounts and employee assistance programs</li><li>Parental leave and additional employee benefits</li></ul>Additional Details<ul><li>3 days x week onsite in Carson or Fontana</li><li>Opportunity to work across multiple locations within the organization</li><li>High-impact role working closely with senior IT leadership</li><li>Fast-paced environment with strong collaboration across teams</li></ul>
2026-05-28T00:00:00Z

Application Support Engineer

Jacksonville, FL
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support. Responsibilities: • Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization. • Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards. • Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security. • Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes. • Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures. • Manage and support network access control solutions such as Portnox or comparable platforms. • Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls. • Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services. • Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems. • Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
2026-06-05T00:00:00Z

IT Support Specialist

Whittier, CA
onsite
Temporary / Contract
34 - 36 USD / Hourly
*Email valerie.montoya@rht(.com) for consideration* We are seeking a customer-focused Level 2 IT Support Technician to provide end-user support, endpoint management, and deployment support within a Windows enterprise environment. The ideal candidate will possess strong troubleshooting abilities, polished communication skills, and hands-on experience supporting Windows 11, Microsoft 365, Intune, and Autopilot environments. Key Responsibilities:<ul><li>Provide day-to-day Level 2 IT support, including troubleshooting hardware, software, and user access issues</li><li>Deliver professional and empathetic customer support via phone, email, chat, and in-person interactions</li><li>Support and maintain Windows 11 and Microsoft 365 (O365) user environments</li><li>Assist with deployment and support of Windows Autopilot and Operating System Deployment (OSD) processes</li><li>Review and interpret Microsoft Intune logs for troubleshooting, deployment validation, and issue resolution</li><li>Execute and support Windows Update deployments within WSUS and Intune-managed environments</li><li>Utilize basic scripting skills, including PowerShell, to support automation and administrative tasks</li><li>Assist with endpoint provisioning, configuration, imaging, and device lifecycle management</li></ul>
2026-05-22T00:00:00Z

IT Support Specialist

Tallahassee, FL
onsite
Temporary / Contract
30 - 40 USD / Hourly
We are seeking an IT Support Specialist to provide technical support for end users across Windows-based environments. This role will support day-to-day IT operations, troubleshoot hardware and software issues, and administer core technologies including Active Directory and Microsoft 365. This is an onsite role in Tallahassee, FL. Key Responsibilities<ul><li>Provide Tier 1–2 technical support for Windows operating systems (Windows 10/11)</li><li>Troubleshoot and resolve issues related to desktops, laptops, peripheral devices, and printers</li><li>Support user account management in Active Directory (user creation, group membership, password resets)</li><li>Administer and support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint</li><li>Perform onboarding and offboarding tasks (account provisioning, equipment setup, access changes)</li><li>Document incidents, requests, and resolutions in a ticketing system</li><li>Escalate complex issues to higher-level support teams as needed</li><li>Assist with software installs, patches, updates, and basic security best practices</li><li>Provide clear, professional communication to end users with varying technical skill levels</li></ul>
2026-05-18T00:00:00Z

IT Support Specialist

West Los Angeles, CA
onsite
Permanent / Full Time
80000 - 130000 USD / Yearly
Job TitleIT Support Specialist Company OverviewA private investment and services organization based in Los Angeles, California is seeking a highly capable IT professional to support a dynamic, high-performance environment with a strong focus on VP and executive-level support. The organization prioritizes operational excellence, discretion, and seamless technology experiences, delivering high-touch support to both internal teams and senior stakeholders. This role is critical in maintaining a reliable and efficient IT environment across office and remote settings. Role SummaryThe IT Support Specialist will serve as a hands-on IT generalist, providing comprehensive technical support with a strong emphasis on executive-level service in Los Angeles, California. This role focuses on delivering white-glove support to senior leaders while maintaining day-to-day IT operations across systems, devices, and infrastructure. The ideal candidate brings broad technical expertise, strong customer service instincts, and the ability to operate independently in high-trust environments. Key Responsibilities<ul><li>Provide high-touch, white-glove IT support to executives and end users, both onsite and remotely</li><li>Troubleshoot and resolve issues across hardware, software, networking, and mobile devices</li><li>Support and maintain end-user environments including laptops, desktops, printers, and collaboration tools</li><li>Administer and support conference room and video conferencing technologies</li><li>Manage onboarding/offboarding processes, including equipment setup and access configuration</li><li>Maintain core IT systems including operating systems, applications, and network connectivity</li><li>Partner with external vendors for system maintenance, upgrades, and issue resolution</li><li>Support basic IT security best practices and ensure secure usage of devices and systems</li><li>Proactively identify opportunities to improve IT processes, user experience, and system reliability</li><li>Provide clear communication, training, and guidance to users on technology tools and best practices</li></ul>Compensation & Benefits<ul><li>$90,000 - $130,000 base salary with discretionary bonus</li><li>Comprehensive health, dental, and vision insurance</li><li>Paid time off, including vacation and sick leave</li><li>Opportunity to work in a high-impact, trusted IT role supporting senior leadership</li></ul>Additional Details<ul><li>Onsite role with occasional travel to additional locations</li><li>Hybrid support environment with both in-office and remote responsibilities</li><li>High level of autonomy and direct interaction with executive stakeholders</li><li>Requires flexibility and responsiveness to support business-critical needs</li></ul>
2026-05-28T00:00:00Z

IT Support Specialist

Naples, FL
onsite
Permanent / Full Time
20 - 25 USD / Hourly
We are seeking a motivated and customer-focused PC Technician / IT Support Specialist to join a growing IT team. This is an excellent opportunity for someone early in their IT career who is eager to gain hands-on experience supporting end users and troubleshooting hardware/software issues in a fast-paced environment. Key Responsibilities<ul><li>Install, maintain, and troubleshoot computer hardware, including desktops, laptops, and peripherals</li><li>Install, update, and support software and operating systems (Windows environments)</li><li>Provide technical support to end users, both in-person and remotely</li><li>Diagnose and resolve hardware, software, and connectivity issues</li><li>Document issues, resolutions, and processes in a ticketing system</li><li>Assist with system upgrades, imaging, and deployments</li><li>Work closely with end users to ensure a positive support experience</li></ul>
2026-06-03T00:00:00Z

Tech Support Manager

Newark, NJ
onsite
Temporary / Contract
39.5865 - 45.837 USD / Hourly
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity. Responsibilities: • Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues. • Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support. • Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance. • Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site. • Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality. • Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness. • Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
2026-05-18T00:00:00Z

IT Support Analyst

Olive Branch, MS
onsite
Temporary / Contract
30 - 32 USD / Hourly
Robert Half Talent Solutions is seeking an experienced IT Support Specialist to support our client in the manufacturing industry. This role is highly hands-on and operationally critical, providing technical support to systems that directly impact warehouse and manufacturing operations.The position follows a first shift schedule of 6:30 AM - 3:00 PM, Friday through Tuesday, with Wednesday and Thursday off, and requires dependability and responsiveness in a production-driven setting. Training for the first two weeks will be Monday through Friday, 8 AM - 5 PM.Key Responsibilities<ul><li>Provide hands-on support and configuration for RF scanners used in warehouse and logistics operations</li><li>Troubleshoot and maintain Zebra label printers and related peripherals</li><li>Perform system imaging, device deployments, and updates using SCCM and/or Intune</li><li>Diagnose and resolve network-related issues including DNS, DHCP, Telnet, and SSH</li><li>Administer Active Directory accounts, permissions, and group policies</li><li>Deliver Tier 1–2 technical support in a Microsoft 365 environment</li><li>Document processes, incidents, and resolutions to support operational continuity</li><li>Ensure minimal downtime for users supporting manufacturing and distribution workflows</li></ul>
2026-05-27T00:00:00Z

IT Support Analyst

Jacksonville, FL
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems. Responsibilities:• Install, configure, and upgrade operating systems and business software• Set up and support computer hardware, monitors, network equipment, and peripherals• Troubleshoot and resolve hardware, software, email, network, and peripheral issues• Support users via centralized help desk and provide clear technical guidance• Document equipment repairs, installations, and removals• Train users on common business applications• Contribute to system planning, hardware/software recommendations, and procedures• Stay up to date on technology trends and make proactive suggestions• Maintain user confidentiality and adhere to company protocols
2026-05-21T00:00:00Z

IT Support Analyst

Dallas, TX
onsite
Permanent / Full Time
80000 - 110000 USD / Yearly
We are looking for an IT Desktop Support Analyst to deliver dependable technical assistance for employees in Downtown Dallas, TX while also supporting colleagues in other domestic and international offices. This position plays a key role in maintaining a smooth end-user technology experience by resolving day-to-day issues, preparing devices for new and departing staff, and supporting meeting room technology. The ideal candidate combines strong troubleshooting ability with a customer-focused approach and works effectively with broader IT teams to keep services running efficiently. Responsibilities: End User Support<ul><li>Provide onsite support for Dallas employees and remote support for other offices</li><li>Troubleshoot hardware, software, and connectivity issues (Windows, macOS, mobile devices)</li><li>Support peripherals, printers, and standard business applications</li><li>Maintain a high level of responsiveness and professionalism</li><li>Provide conference room and AV support, including live meeting troubleshooting</li></ul>Service Desk & Incident Management<ul><li>Manage and resolve tickets using the firm’s ITSM platform</li><li>Own issues through resolution, escalating when necessary</li><li>Document solutions and maintain accurate support records</li></ul>User Lifecycle & Device Management<ul><li>Support onboarding and offboarding (device provisioning, access setup/removal)</li><li>Configure and deploy endpoints in alignment with security standards</li><li>Track and manage inventory of laptops, accessories, and equipment</li></ul>Collaboration & Improvement<ul><li>Partner with IT teams on system rollouts, upgrades, and initiatives</li><li>Identify recurring issues and contribute to process and workflow improvements</li><li>Share knowledge to ensure consistent service delivery</li></ul>
2026-05-28T00:00:00Z