• Install, configure, and maintain Windows desktop operating systems (Windows 11) and associated hardware. • Manage and deploy software packages, patches, and updates using tools such as Microsoft Intune, SCCM or similar endpoint management platforms. • Develop and maintain system images, task sequences, and deployment automation. • Troubleshoot and resolve Level 2/3 desktop support issues, including OS, application, and driver-related problems. • Ensure endpoint security using tools such as Windows Defender, BitLocker, and group policy hardening. • Create and maintain technical documentation, standard operating procedures, and knowledge base articles. • Collaborate with security, networking, and systems teams to improve desktop performance, reliability, and compliance. • Monitor system performance, identify areas for improvement, and implement optimization strategies. • Provide technical guidance and mentorship to help desk staff and end users. • Windows server support as an escalation point for tier one and tier two support team members. Required Skills: • Bachelor’s degree in computer science (or related area) preferred. / Equivalent • Strong communication and customer service skills • Flexible and able to adapt to a rapidly changing environment. • Must be organized and able to manage projects of varying length. • Positive, self-motivated individual who can complete tasks independently. • 3–5 years of experience in Windows desktop engineering, administration, or advanced support. • Strong proficiency in Windows 11, Active Directory, Group Policy, and PowerShell scripting. • Experience with endpoint management tools such as Microsoft Intune, SCCM. • Knowledge of OS imaging, deployment methodologies, and automation. • Solid understanding of endpoint security, encryption, and compliance policies. • Strong analytical and troubleshooting skills with the ability to diagnose complex issues. • Collaborative mindset with a focus on continuous improvement.

PC Desktop - Workstation, Active Directory, Desktop Hardware, MS Windows 10, Desktop Imaging

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White Plains, NY
onsite
Permanent
75000.00 - 80000.00 USD / Yearly
• Install, configure, and maintain Windows desktop operating systems (Windows 11) and associated hardware. • Manage and deploy software packages, patches, and updates using tools such as Microsoft Intune, SCCM or similar endpoint management platforms. • Develop and maintain system images, task sequences, and deployment automation. • Troubleshoot and resolve Level 2/3 desktop support issues, including OS, application, and driver-related problems. • Ensure endpoint security using tools such as Windows Defender, BitLocker, and group policy hardening. • Create and maintain technical documentation, standard operating procedures, and knowledge base articles. • Collaborate with security, networking, and systems teams to improve desktop performance, reliability, and compliance. • Monitor system performance, identify areas for improvement, and implement optimization strategies. • Provide technical guidance and mentorship to help desk staff and end users. • Windows server support as an escalation point for tier one and tier two support team members. Required Skills: • Bachelor’s degree in computer science (or related area) preferred. / Equivalent • Strong communication and customer service skills • Flexible and able to adapt to a rapidly changing environment. • Must be organized and able to manage projects of varying length. • Positive, self-motivated individual who can complete tasks independently. • 3–5 years of experience in Windows desktop engineering, administration, or advanced support. • Strong proficiency in Windows 11, Active Directory, Group Policy, and PowerShell scripting. • Experience with endpoint management tools such as Microsoft Intune, SCCM. • Knowledge of OS imaging, deployment methodologies, and automation. • Solid understanding of endpoint security, encryption, and compliance policies. • Strong analytical and troubleshooting skills with the ability to diagnose complex issues. • Collaborative mindset with a focus on continuous improvement.
2025-12-05T15:44:00Z