We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will create detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. You will collaborate with Furniture Dealers and Sales Representatives to meet project requirements while providing technical expertise throughout the process.<br><br>Responsibilities:<br>• Create accurate and detailed 2D and 3D drawings for furniture layouts across diverse project scopes.<br>• Revise and update designs as needed to reflect evolving project requirements.<br>• Specify products from multiple furniture lines, ensuring compatibility with project needs and a strong understanding of product codes.<br>• Collaborate with team members to develop design solutions, recommend value engineering options, and optimize overall layout plans.<br>• Provide technical support to Furniture Dealers and Sales Representatives throughout the project lifecycle.<br>• Maintain up-to-date knowledge of furniture systems, finishes, materials, and specifications.<br>• Interpret technical documents and instructions, including oral, written, diagrammatic, or schedule-based formats, to ensure project accuracy.<br>• Manage multiple projects simultaneously while maintaining organization and attention to detail.<br>• Stay informed about current and emerging furniture lines to enhance product recommendations.
We are looking for a skilled Product Support Specialist to join our team in Marlton, New Jersey. In this role, you will be responsible for creating precise 2D and 3D designs, renderings, and Bills of Materials (BOMs) for furniture projects. You will collaborate closely with Furniture Dealers and Sales Representatives to deliver tailored solutions while providing technical support throughout project lifecycles.<br><br>Responsibilities:<br>• Design accurate 2D and 3D layouts for furniture projects, ensuring all specifications are met.<br>• Update and revise designs as project requirements evolve.<br>• Specify products across multiple furniture lines, demonstrating expertise in product codes and applications.<br>• Work collaboratively with team members to propose design solutions, recommend value engineering options, and optimize layouts.<br>• Maintain deep knowledge of furniture systems, materials, finishes, and specifications to ensure high-quality output.<br>• Communicate effectively with stakeholders to present design concepts and address technical inquiries.<br>• Manage multiple projects simultaneously, ensuring deadlines are met and client expectations are exceeded.<br>• Interpret technical documents, diagrams, and schedules to provide accurate and comprehensive design plans.<br>• Stay current with new and existing furniture product lines to offer innovative solutions.<br>• Utilize AutoCAD and other design software to create detailed renderings and layouts.
Position Overview:<br>This role involves creating detailed 2D and 3D drawings, renderings, and Bills of Materials (BOMs) for a variety of furniture projects. Specifiers work closely with Furniture Dealers and Sales Representatives to understand project requirements and provide technical support throughout the process.<br><br>Key Responsibilities:<br><br>Develop accurate 2D and 3D drawings for furniture layouts across a range of project scopes.<br><br>Handle design revisions and updates as projects evolve.<br><br>Specify products across multiple lines, with a strong grasp of product codes and applications.<br><br>Collaborate with team members to offer design solutions, value engineering, and overall layout recommendations.<br><br>Qualifications:<br><br>Bachelor’s degree or 6–10 years of relevant experience, or an equivalent combination of education and experience.<br><br>Proficiency in AutoCAD and 2020 CAP & Worksheet; CET Configura experience preferred.<br><br>Deep knowledge of furniture systems, finishes, materials, and specifications.<br><br>Strong product knowledge and ability to stay current with new and existing lines.<br><br>Clear communicator with the ability to present design ideas effectively.<br><br>Organized, detail-oriented, and capable of managing multiple projects at once.<br><br>Self-starter with a proven ability to meet deadlines and solve problems independently.<br><br>Familiarity with furniture specifications in corporate, healthcare, and education environments.<br><br>Comfortable reading technical documents and interpreting various forms of instructions (written, oral, diagram, or schedule-based).<br><br>Strong math and analytical skills.
<p>We are looking for a highly skilled Network Engineer to join our team in San Jose, California. This is a long-term contract position, ideal for someone with a strong background in maintaining enterprise systems and applications. The role requires adaptability, technical expertise, and the ability to work independently in a dynamic environment.</p><p><br></p><ul><li>Design, deploy, and manage LAN/WAN solutions, including SD-WAN networks.</li><li>Ensure alignment with the organization’s Information Security strategy and contribute to its ongoing development.</li><li>Diagnose and resolve network issues</li><li>Develop and maintain up-to-date documentation detailing network topology, standards, and internal processes.</li><li>Implement and perform procedures to meet compliance requirements (e.g., SOX, ISO standards).</li><li>Provide technical support for both on-site office personnel and remote team members.</li></ul><p><br></p>
<p>Roseann Mabry from Robert Half is partnering with a growing company in St. Louis to place an Operations Specialist on a direct hire basis. The Operations Specialist will assist with daily administrative support behind the scenes.dat to day. This important position as an Operations Specialist will work with customers to schedule their service, coordinate with vendors, and manage workflow communications to the team. You will work in the database and Excel to communicate workflow. This position will also handle all follow up calls or emails regarding service, process work orders. This is a high volume , fast paced position. Prior logistics experience, accurate data entry into company databases, and excellent communication skills are necessary to interview for this opportunity. The annual salary for the Operations Specialist position will be up to 50K. Great culture and good benefits plus 401K! Send your resume directly to Roseann Mabry at Robert Half. Look me up on Linked In! </p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain daily schedules, calendars, and appointments for team members and executives.</p><p>• Coordinate logistics for deliveries, meetings, and other operational activities.</p><p>• Handle inbound calls professionally, providing information and resolving inquiries.</p><p>• Schedule and oversee work orders to ensure timely completion.</p><p>• Dispatch assignments and communicate effectively with relevant stakeholders.</p><p>• Assist with project coordination, tracking progress, and ensuring deadlines are met.</p><p>• Organize and support the planning of special events or team gatherings.</p><p>• Ensure accurate record-keeping and documentation for administrative processes.</p><p>• Collaborate with departments to streamline scheduling and operational workflows.</p><p>• Provide general administrative assistance to support day-to-day business needs.</p>
We are looking for a dedicated Data Center Engineer to join our team in Irving, Texas. In this 100% on-site role, you will play a key part in maintaining and optimizing data center operations within a large-scale enterprise environment. This Contract-to-permanent position offers an exciting opportunity to leverage your expertise in infrastructure management and data center applications.<br><br>Responsibilities:<br>• Perform advanced administrative and operational tasks to ensure seamless data center functionality.<br>• Monitor and manage infrastructure systems to ensure consistent uptime and reliability.<br>• Design, configure, and implement solutions for data center networks and related technologies.<br>• Utilize data center management tools to oversee inventory, monitor performance, and enhance efficiency.<br>• Collaborate with technicians, vendors, and departments to support effective operations and address technical challenges.<br>• Troubleshoot and resolve network and hardware issues within data center environments.<br>• Maintain detailed documentation of systems, configurations, and operational procedures.<br>• Provide technical guidance and support to ensure compliance with organizational standards.<br>• Assist in evaluating and implementing new technologies to improve system performance.<br>• Establish and maintain cross-functional partnerships to streamline data center operations.
We are looking for a skilled Network Engineer to join our team in Dallas, Texas. In this role, you will design, implement, and maintain robust network solutions, ensuring seamless connectivity across our IT infrastructure. The ideal candidate is experienced, meticulous, and has a passion for cutting-edge technologies along with a strong ability to collaborate with systems engineers to deliver integrated solutions.<br><br>Responsibilities:<br>• Design and deploy network architectures that meet organizational needs, including software-defined networks and cloud-based platforms.<br>• Configure and maintain Cisco networking solutions such as routers, switches, firewalls, and wireless access points.<br>• Implement and manage virtual networking solutions using VMware and Azure technologies.<br>• Monitor network performance and troubleshoot issues to ensure high availability and reliability.<br>• Collaborate with systems engineers to integrate networks and IT systems for comprehensive infrastructure solutions.<br>• Ensure compliance with security protocols by managing firewalls and conducting regular audits.<br>• Provide technical guidance and mentorship to team members to promote knowledge sharing and growth.<br>• Document network configurations and provide training to users and staff as needed.<br>• Work with project managers to deliver network solutions within established timelines and budgets.<br>• Stay updated on industry trends and technologies to continuously enhance network performance.
We are looking for an experienced Infrastructure Engineer II to join our team in Columbus, Ohio. In this role, you will be responsible for managing and optimizing complex systems, ensuring high performance and reliability across various IT infrastructure components. This position requires a proactive approach to problem-solving, strong technical expertise, and a commitment to maintaining secure and efficient systems.<br><br>Responsibilities:<br>• Lead the identification and resolution of infrastructure-related issues, acting as the primary point of contact during crises.<br>• Perform installations and upgrades of operating systems and software packages, ensuring compliance with IT policies and procedures.<br>• Design, configure, and test systems such as telecom networks, servers, security tools, and monitoring software.<br>• Participate in rotating on-call support to address service outages or technical issues during both standard and non-standard business hours.<br>• Investigate recurring system problems and propose configuration changes or updates to enhance stability and performance.<br>• Develop testing and implementation plans for infrastructure upgrades, collaborating with other engineers to ensure seamless execution.<br>• Establish and maintain business practices for system management, data backup, recovery, and archival processes.<br>• Monitor system performance to achieve optimal functionality and reliability.<br>• Travel occasionally to other company locations for training or project support.<br>• Execute additional duties as required to support the team and organizational goals.
We are looking for a skilled Network Engineer I to join our team in Seattle, Washington. In this long-term contract role, you will play a key part in developing, maintaining, and optimizing network communications to ensure seamless connectivity and performance. This position offers an excellent opportunity to apply your technical expertise and problem-solving abilities in a collaborative environment.<br><br>Responsibilities:<br>• Assist in the design and implementation of internal and external network systems to support organizational needs.<br>• Perform testing and evaluation of network systems to identify and resolve issues, ensuring optimal functionality.<br>• Troubleshoot routing, switching, and link-related problems to maintain stable and reliable network operations.<br>• Collaborate with team members to improve network configurations and make necessary enhancements.<br>• Utilize knowledge of Border Gateway Protocol (BGP) and WAN technologies to optimize network performance.<br>• Work with Arista systems and other networking tools to streamline operations and improve efficiency.<br>• Apply creativity and judgment to develop solutions to network challenges and contribute to continuous improvement.<br>• Monitor network systems to proactively address potential issues and maintain high availability.<br>• Document procedures and configurations to ensure consistency and facilitate knowledge sharing.<br>• Report progress and findings to supervisors while adhering to project timelines and objectives.
We are looking for a meticulous and dependable Deployment Technician to join our team in Mendota Heights, Minnesota. This contract position focuses on supporting mobile device configurations, particularly Android tablets, while ensuring seamless setup and deployment processes. The role requires adaptability, teamwork, and occasional flexibility for early or late shifts.<br><br>Responsibilities:<br>• Configure and deploy Android tablets and other mobile devices according to detailed instructions.<br>• Perform repetitive setup tasks with precision and efficiency.<br>• Collaborate with team members to ensure smooth operations during deployments.<br>• Provide support during early morning or late evening shifts as required.<br>• Travel locally to deployment sites, ensuring reliable transportation is available.<br>• Assist in troubleshooting and resolving issues with mobile devices.<br>• Follow safety guidelines and procedures during all tasks.<br>• Maintain clear and effective communication with team members and stakeholders.
We are looking for an experienced Network Engineer to manage and enhance our organization's network infrastructure in Jacksonville, Florida. This long-term contract position involves ensuring the reliability, security, and scalability of our network systems while collaborating with various teams to optimize performance. The ideal candidate will have a strong technical background in Cisco environments and a proactive approach to troubleshooting and network design.<br><br>Responsibilities:<br>• Design, configure, and maintain complex network systems, ensuring they meet organizational needs.<br>• Administer and troubleshoot Cisco routers, switches, and firewalls, including Meraki devices.<br>• Implement and maintain network security measures, such as firewall rules and VPN configurations.<br>• Monitor network performance and resolve issues to minimize downtime and optimize functionality.<br>• Provide advanced network support, including participating in an on-call rotation as needed.<br>• Create and update documentation for network configurations, processes, and procedures.<br>• Collaborate with cross-functional teams to support organizational goals and ensure seamless connectivity.
<p>Key Responsibilities:</p><p>• Network Design and Implementation: Plan, deploy, and optimize modern Cisco network architecture, including Cisco ISE and Cisco 9800 Series Wireless Controllers, ensuring secure, high-performing, and scalable network solutions.</p><p>• SD-WAN Expertise: Support, monitor, and enhance SD-WAN technologies to improve connectivity and operational efficiency across multiple sites.</p><p>• Network Security: Collaborate with IT and security teams to maintain data security and compliance, ensuring adherence to healthcare regulations (e.g., HIPAA).</p><p>• Project Management: Lead end-to-end network initiatives, from design and deployment to testing and documentation. Effectively manage stakeholder communications and timelines.</p><p>• Troubleshooting and Maintenance: Monitor network performance and resolve issues proactively to minimize downtime and disruptions.</p><p>• Documentation and Reporting: Produce and maintain clear, concise documentation on network configurations, processes, and updates.</p><p>• Collaboration and Support: Work with cross-functional teams, including IT support staff, clinical teams, and external vendors, to meet organizational needs and goals.</p>
Training & Development Specialist (Temporary – Temp to Hire)<br>Location: Inglewood, CA (Onsite – no remote work available)<br>Reports to: Senior Director of Human Resources<br>Position Overview<br>We are seeking a Training & Development Specialist to support the Agency’s HR team in managing training initiatives, professional development programs, and HR systems administration. This position will oversee the Learning Management System (LMS) and other HRIS platforms, ensuring employees, supervisors, and managers have access to the tools, resources, and reporting necessary to foster organizational growth and compliance. This is a temporary role with the potential to convert into a full-time hire based on performance and business needs.<br>Key Responsibilities<br>• Administer the Learning Management System (LMS), ensuring training modules, course accessibility, organizational hierarchy, and reporting tools are effectively maintained.<br>• Provide technical support and training resources to all employees, supervisors, and managers across the Agency.<br>• Track and analyze training completion, employee participation, and other HRIS data to develop reports and support compliance audits.<br>• Coordinate with vendors for system updates, contract renewals, and interconnectivity between HRIS platforms (e.g., ADP, SABA, Applicant Pro).<br>• Develop training needs assessments, evaluations, and performance management tools to support employee development.<br>• Assist with training plan development and scheduling in alignment with business unit needs and staff availability.<br>• Design and deliver training content including lesson plans, instructor guides, presentations, and multimedia materials.<br>• Support agency-wide training initiatives, compliance programs, and professional development activities.<br>• Create employee communications for training programs, staff engagement events, and agency-wide activities (flyers, posters, email communications).<br>• Participate in annual agency events such as staff appreciation, business meetings, holiday events, and employee engagement activities.<br>• Assist in diversity, equity, and inclusion training/education initiatives.<br>• Support employee Individual Development Plans (IDP/IPP) and performance appraisal processes.<br>• Stay updated on training, compliance, and HR best practices to ensure programs align with regulatory requirements.<br>• Perform additional HR duties as directed by the Senior Director of Human Resources.<br>Qualifications<br>• Experience: Minimum of 3 years in organizational development, training, HRIS, or LMS administration. Experience with SABA, ADP, or similar platforms strongly preferred.<br>• Education: Bachelor’s degree in Organizational Development, Human Resources, or related field preferred. A combination of HR certification, training, and equivalent work experience will be considered.<br>Competencies<br>• Strong oral, written, and interpersonal communication skills, with the ability to interact effectively and diplomatically across all organizational levels.<br>• Demonstrated ability to manage multiple priorities in a fast-paced environment.<br>• Expertise in training systems administration, training design, and performance management practices.<br>• Keen attention to detail with strong organizational skills.<br>• Proven collaboration and customer service skills.<br>Assignment Details<br>• Type: Temporary; potential for Temp-to-Hire<br>• Location: Onsite in Inglewood, CA (no remote work available)<br>• Hours: Full-time, standard business hours
<p><strong>Description of Position:</strong></p><p> The Network Engineer will design, implement, and maintain enterprise network infrastructure. The position involves supporting firewalls, routers, and switches while ensuring uptime and security.</p>
<p>Robert Half is seeking an experienced Tier 3 Support Specialist to supporting a local client in Bellevue, Washington. The ideal candidate will bring strong technical expertise and problem-solving skills to ensure efficient resolution of escalated issues.</p><p><br></p><p><strong>Duration:</strong> 3-month contract with potential for extension or conversion</p><p><strong>Location:</strong> 100% onsite in Bellevue, Washington</p><p><strong>Schedule:</strong> Monday-Friday (7:30-4:30pm)</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work through the support queue in partnership with the Help Desk (shared service desk) to resolve escalated technical issues within SLA.</li><li>Provide advanced troubleshooting across hardware, software, networking, desktops, laptops, and printers.</li><li>Perform root cause analysis for recurring issues and escalate appropriately when issues are outside of scope.</li><li>Act as on-site support for team members, serving as “eyes and ears” coverage.</li><li>Collaborate with cross-functional teams to address connectivity and system administration issues.</li><li>Troubleshoot connectivity issues with servers and networks.</li><li>Support Microsoft 365 environments and Windows OS (Dell) with some MacOS.</li></ul>
<p><strong>Robert Half </strong>is actively partnering with an Austin-based client to identify a<strong> Senior Network Administrator (contract)</strong>. In this role, you will design, implement, and support secure, scalable network solutions across data centers, branch offices, and cloud environments. <strong>This role is on-site in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and manage LAN/WAN, MPLS, SD-WAN, and wireless networks</li><li>Troubleshoot complex network issues and optimize performance</li><li>Collaborate with internal teams and vendors on deployments and upgrades</li><li>Ensure compliance with network security standards and SLAs</li><li>Support hybrid cloud architecture and network integrations</li><li>Demonstrates a strong understanding of the current and future network technology architecture and support long- term strategies of the business.</li><li>Provides guidance and training to the IT community to maximize learning and knowledge sharing.</li></ul>
<p>Robert Half is looking for a PC Technician to assist with setting up workstations and preparing equipment at a designated onsite location. This is a short-term assignment involving unboxing, staging, and basic setup of computer equipment.</p><p> </p><p><strong>Job Title: </strong>PC Technician (Workstation Setup)</p><p><strong>Location:</strong> 100% Onsite in Mountain Home, Idaho</p><p><strong>Duration:</strong> Short-term contract (1–2 days)</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Unbox and stage computer equipment (laptops, desktops, monitors)</li><li>Set up workstations and perform basic cabling</li><li>Follow instructions provided by the onsite team</li><li>Lift and move equipment (up to 50 lbs)</li></ul>
We are looking for a proactive and friendly PC Technician to support the setup of a new corporate and warehouse facility in Grand Prairie, Texas. In this contract role, you will handle basic hardware installations, resolve minor technical issues, and collaborate with third-party IT providers to ensure smooth operations. This role requires someone who enjoys engaging with others, providing hands-on support, and maintaining a service-oriented approach in a dynamic, air-conditioned environment.<br><br>Responsibilities:<br>• Set up workstations, including printers, monitors, and other hardware components, for new and existing users.<br>• Provide first-line support for resolving basic technical issues and user concerns.<br>• Interact with employees across the facility to assess and address immediate IT needs.<br>• Respond promptly to ad hoc technical assistance requests from staff.<br>• Act as the primary on-site liaison for third-party IT support providers, facilitating the resolution of complex issues.<br>• Follow instructions from external IT partners to perform troubleshooting tasks at user workstations.<br>• Maintain a clean and organized work environment while ensuring all hardware is installed correctly.<br>• Support the onboarding process by assisting with additional configurations for new equipment and users.<br>• Regularly walk through the warehouse and office spaces to identify and address technical needs in real time.
<p>Robert Half Technology is seeking a detail-oriented and customer-focused PC Technician to assist with a large-scale computer deployment and refresh project for a client based in Bellevue, Washington. This role involves deploying new devices, replacing existing computers, and ensuring seamless setup and configuration, all while delivering top-tier customer service.</p><p> </p><p><strong>Duration:</strong> 3-month contract (through 2025)</p><p><strong>Pay rate:</strong> $25-$30/hourly (W2)</p><p><strong>Location:</strong> Bellevue, Washington</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Deploy and replace computers (currently running Windows 11).</li><li>Perform installations and upgrades, including full wipes where necessary before installing Windows 11.</li><li>Provide white-glove customer service, demonstrating professional etiquette such as knocking before entering offices.</li><li>Schedule and attend meetings to coordinate transitions, ensuring punctuality.</li><li>Communicate effectively with users, demonstrating strong social and interpersonal skills.</li><li>Manage domain access setup for new devices.</li><li>Oversee the full lifecycle refresh process, combining hands-on technical work with light project management responsibilities.</li></ul>
<p>We are looking for an experienced Systems Engineer to join our team in Panyesville, Minnesota. In this role, you will lead initiatives to design, implement, and maintain cutting-edge infrastructure solutions while mentoring a team of experienced professionals. </p><p><br></p><p>Responsibilities:</p><p>• Lead the development and implementation of enterprise infrastructure solutions, including servers, storage, networking, virtualization, and cloud technologies.</p><p>• Provide technical guidance and support to the Systems Support team, addressing escalated issues and ensuring efficient task management.</p><p>• Oversee infrastructure and AI-related projects, ensuring alignment with organizational goals and strategies.</p><p>• Design and implement infrastructure to support AI initiatives, including data pipelines, model training, and inference workloads.</p><p>• Collaborate with cross-functional teams to deploy and maintain AI tools, APIs, and services such as machine learning platforms and computer vision systems.</p><p>• Ensure the creation and upkeep of technical documentation and standard operating procedures.</p><p>• Mentor team members to enhance their technical expertise and accountability while facilitating proper onboarding and training.</p><p>• Maintain server and security configurations in compliance with industry standards and best practices.</p><p>• Plan and execute the installation, configuration, and testing of hardware, software, and system management tools.</p><p>• Promote proactive system management practices, including monitoring, patching, and endpoint configuration.</p>
We are looking for a highly skilled and experienced Network Engineer to join our team in Hollywood, California. This role is ideal for a detail-oriented individual with a deep understanding of enterprise networking, including firewalls and wireless solutions, who is eager to design, implement, and maintain secure and efficient network systems. If you have expertise in Palo Alto and Fortinet/Fortigate firewalls, as well as Aruba wireless technologies, we invite you to apply.<br><br>Responsibilities:<br>• Design, implement, and manage secure and scalable network infrastructures to support business operations.<br>• Configure and optimize Palo Alto and Fortinet/Fortigate firewalls to ensure robust security and seamless performance.<br>• Deploy and maintain Aruba wireless solutions, including access points, controllers, and mobility features.<br>• Monitor and analyze network performance to identify and resolve issues promptly across wired and wireless environments.<br>• Collaborate with cross-functional teams to enhance network reliability and support security initiatives.<br>• Provide guidance and technical expertise in troubleshooting complex network issues.<br>• Ensure compliance with best practices and industry standards in network configuration and security.<br>• Maintain documentation for network configurations, processes, and policies.<br>• Stay updated on emerging technologies to recommend and implement improvements to network systems.
We are looking for a skilled PC Technician to join our team in Beverly Hills, California. In this long-term contract role, you will play a key part in maintaining and supporting computer hardware systems while ensuring seamless operations for end users. This position offers an excellent opportunity to work with advanced technologies and gain experience with leading hardware platforms.<br><br>Responsibilities:<br>• Perform installation, configuration, and maintenance of computer hardware, including desktops, laptops, and associated peripherals.<br>• Troubleshoot and resolve technical issues related to cable installations and network connectivity.<br>• Support and maintain devices from Dell Technologies and Apple, ensuring optimal performance.<br>• Diagnose hardware problems and provide timely solutions to minimize downtime.<br>• Collaborate with team members to implement upgrades and enhancements to existing systems.<br>• Document technical processes and maintain accurate records of hardware inventory.<br>• Provide user support and training for hardware-related queries.<br>• Ensure compliance with organizational standards for hardware setup and maintenance.<br>• Test and validate hardware installations to confirm proper functionality.
Robert Half is seeking a highly skilled IT Operations Lead Engineer for an exciting 6-month engagement, with potential for extension, in Naperville, IL. This role requires deep expertise in Microsoft technologies and a strong background in IT operations. The IT Operations Lead Engineer will serve as a subject matter expert, ensuring secure, compliant, and optimized IT environments while supporting critical infrastructure implementations and configurations. <br> Key Responsibilities: Act as a subject matter expert (SME) for Microsoft technologies, including Entra ID (formerly Azure AD), Azure cloud infrastructure, Intune, and Conditional Access. Implement, troubleshoot, and support Conditional Access policies and identity governance strategies. Provide technical expertise to ensure secure configurations aligned with NIST cybersecurity standards. Deliver hands-on support in networking, endpoint management, and cloud infrastructure integration. Document and assist in remediation efforts emerging from NIST assessments. Collaborate with cross-functional teams to ensure seamless IT operations and compliance. Analyze, monitor, and optimize Microsoft 365 and Azure environments for performance, security, and operational efficiency. Manage Intune policy configurations across endpoints, ensuring consistent enforcement. Contribute to incident response and change control activities.
<p>The IT Support Technician is needed to provide technical assistance and ensure smooth daily operations across multiple branch locations. This role involves a wide range of responsibilities within the IT department, including support for hardware, software, printers, and other related equipment.</p><p><br></p><p>Responsibilities</p><p>• Provide technical support to end users via the NinjaOne ticketing system: identify, troubleshoot, respond to, resolve, and document user requests.</p><p>• Support installations, upgrades, configuration, and maintenance of devices and systems (hardware and software) for both remote and onsite users.</p><p>• Manage user accounts: create, disable, assign permissions, and reset passwords in accordance with company policies.</p><p>• Adhere to established security policies and controls.</p><p>• Offer onsite network support across locations in North Carolina and South Carolina as needed.</p><p>• Monitor endpoint management software and backup systems.</p><p>• Collaborate with third-party vendors for troubleshooting and warranty-related matters.</p><p>• Assist with onboarding new users, training initiatives, and other related projects.</p><p><br></p><p><br></p>
<p>Job Summary</p><p>The PC Technician will be responsible for installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripherals within a Windows Microsoft environment. This role involves providing excellent customer service, resolving technical issues, and ensuring systems operate efficiently to support business operations.</p><p>Key Responsibilities</p><ul><li><strong>Hardware and Software Support</strong>: Install, configure, and troubleshoot Windows-based desktops, laptops, and peripherals (e.g., printers, scanners).</li><li><strong>Operating System Management</strong>: Deploy, update, and maintain Windows operating systems (e.g., Windows 10, Windows 11) and ensure compatibility with enterprise applications.</li><li><strong>Network Connectivity</strong>: Diagnose and resolve basic network issues, including LAN, Wi-Fi, and VPN connectivity in a Windows environment.</li><li><strong>User Support</strong>: Provide first-level technical support to end-users, addressing issues via phone, email, or in-person, ensuring timely resolution.</li><li><strong>System Maintenance</strong>: Perform routine maintenance, including software updates, patch management, and hardware upgrades.</li><li><strong>Documentation</strong>: Maintain accurate records of hardware/software inventory, support tickets, and troubleshooting steps.</li><li><strong>Security Compliance</strong>: Ensure systems adhere to organizational security policies, including antivirus management and user account administration.</li><li><strong>Collaboration</strong>: Work closely with IT team members to escalate complex issues and implement IT projects as needed.</li></ul><p><br></p>
