We are looking for a proactive and friendly PC Technician to support the setup of a new corporate and warehouse facility in Grand Prairie, Texas. In this contract role, you will handle basic hardware installations, resolve minor technical issues, and collaborate with third-party IT providers to ensure smooth operations. This role requires someone who enjoys engaging with others, providing hands-on support, and maintaining a service-oriented approach in a dynamic, air-conditioned environment.<br><br>Responsibilities:<br>• Set up workstations, including printers, monitors, and other hardware components, for new and existing users.<br>• Provide first-line support for resolving basic technical issues and user concerns.<br>• Interact with employees across the facility to assess and address immediate IT needs.<br>• Respond promptly to ad hoc technical assistance requests from staff.<br>• Act as the primary on-site liaison for third-party IT support providers, facilitating the resolution of complex issues.<br>• Follow instructions from external IT partners to perform troubleshooting tasks at user workstations.<br>• Maintain a clean and organized work environment while ensuring all hardware is installed correctly.<br>• Support the onboarding process by assisting with additional configurations for new equipment and users.<br>• Regularly walk through the warehouse and office spaces to identify and address technical needs in real time.

• Basic knowledge of hardware setup, including printers, monitors, and workstations.<br>• Ability to troubleshoot and resolve low-level technical issues independently.<br>• Strong interpersonal and communication skills, with a friendly and approachable demeanor.<br>• Comfort working as a liaison with external IT providers to facilitate advanced issue resolution.<br>• Ability to work dynamically in both office and warehouse environments.<br>• Previous experience in a Tier 1 technical support role is preferred but not required.<br>• Familiarity with computer hardware, cable installation, and associated technologies.<br>• Experience with Dell and Apple devices is a plus.

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