<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>IT Security Consultant</p><p>We are accepting applications for an IT Security Analyst which involves a variety of responsibilities aimed at protecting an organization's computer networks and systems from cyber threats. </p><p><strong>Responsibilities:</strong></p><ul><li>Monitor, detect, and respond to security incidents and threats using security information and event management (SIEM) tools.</li><li>Collaborate with IT teams to identify vulnerabilities and implement appropriate security measures.</li><li>Perform regular security assessments, risk analyses, and vulnerability scans.</li><li>Develop, document, and enforce security policies, protocols, and best practices.</li><li>Investigate security breaches, conduct forensic analysis, and recommend corrective actions.</li><li>Maintain up-to-date knowledge of the latest cybersecurity trends, vulnerabilities, and compliance requirements.</li><li>Assist in security awareness training for staff and end-users.</li><li>Prepare reports for management on incident outcomes, risks, and preventative strategies.</li></ul><p><br></p>
<p>IT Security Consultant</p><p>We are accepting applications for an IT Security Analyst which involves a variety of responsibilities aimed at protecting an organization's computer networks and systems from cyber threats. </p><p><strong>Responsibilities:</strong></p><ul><li>Monitor, detect, and respond to security incidents and threats using security information and event management (SIEM) tools.</li><li>Collaborate with IT teams to identify vulnerabilities and implement appropriate security measures.</li><li>Perform regular security assessments, risk analyses, and vulnerability scans.</li><li>Develop, document, and enforce security policies, protocols, and best practices.</li><li>Investigate security breaches, conduct forensic analysis, and recommend corrective actions.</li><li>Maintain up-to-date knowledge of the latest cybersecurity trends, vulnerabilities, and compliance requirements.</li><li>Assist in security awareness training for staff and end-users.</li><li>Prepare reports for management on incident outcomes, risks, and preventative strategies.</li></ul><p><br></p>
<p><strong>***Need to be fluent in French and English*** No sponsorship</strong></p><p>We are looking for a skilled Help Desk Analyst to join our team in Carrollton, Texas. In this role, you will provide technical support for hardware and software systems, ensuring smooth operations across various devices and platforms. You will play an essential role in troubleshooting issues, maintaining systems, and delivering excellent customer service.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain laptops, desktops, and related hardware and software to ensure optimal performance.</p><p>• Configure and support mobile devices, ensuring seamless functionality and user satisfaction.</p><p>• Troubleshoot and resolve hardware and network connectivity issues, minimizing downtime.</p><p>• Manage user accounts and control access in compliance with company policies.</p><p>• Perform data migration and remove outdated equipment, ensuring secure transition to new systems.</p><p>• Analyze issue trends and implement preventive solutions to reduce recurring problems.</p><p>• Utilize ServiceNow to address incidents and fulfill service requests efficiently.</p><p>• Administer local printer setups and video conferencing solutions, ensuring reliable operations.</p><p>• Provide support for various projects as needed, contributing to team goals.</p><p>• Deliver exceptional customer service while maintaining attention to detail and organizational standards.</p><p><br></p><p><strong>***Need to be fluent in French and English***No sponsorship</strong></p>
We are looking for a skilled Desktop Support Analyst to join our team in Bronx, New York. In this Contract-to-Permanent position, you will provide technical assistance and ensure smooth functionality of desktop systems and related technologies. This role offers the opportunity to work in a dynamic environment within the non-profit sector, contributing to impactful organizational goals.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, ensuring timely resolution of hardware and software issues.<br>• Manage Active Directory accounts, including creation, modification, and troubleshooting.<br>• Oversee asset management processes to track and maintain IT equipment inventory.<br>• Utilize Microsoft Excel to generate reports and analyze data for system performance.<br>• Assist with the deployment and maintenance of computer hardware and peripherals.<br>• Respond to user inquiries regarding technical issues, offering clear and efficient solutions.<br>• Collaborate with team members to implement updates and upgrades to desktop systems.<br>• Maintain documentation of IT support procedures and resolutions for future reference.<br>• Ensure compliance with organizational policies and security protocols when handling technology.<br>• Communicate effectively with stakeholders to provide updates on support activities.
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday - Saturday 8am - 5pm Pacific Time</li><li><strong>Week 2:</strong> Wednesday - Saturday 8am - 5pm Pacific Time</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
We are in search of a Data Reporting Analyst in the legal industry, located in New York. The role involves handling and analyzing data, identifying trends, and supporting legal strategies and decision-making. The successful candidate will be expected to collaborate with various stakeholders, ensure data accuracy, and adapt to changing priorities.<br><br>Responsibilities:<br><br>• Handle and analyze medium to large datasets, extracting valuable insights to support legal strategies and decisions.<br>• Collaborate with various stakeholders to gather requirements, ensuring the maintenance of data accuracy.<br>• Develop and implement data systems and models, aiding in the identification and tracking of legal trends.<br>• Uphold compliance with data privacy and legal regulations, ensuring all data handling aligns with these standards.<br>• Regularly provide reports, ensuring the maintenance of data integrity.<br>• Adapt to changing priorities as required, demonstrating flexibility and the ability to manage multiple tasks.<br>• Utilize Apache Spark, Atlassian Jira, BusinessObjects Technologies, Erwin Data, and Gap Analysis tools effectively.<br>• Implement AB Testing, Agile Scrum, Analytics, Business Intelligence (BI), and Business Requirement Document skills in daily operations.
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>A busy company in the Pompton Plains area is seeking a Credit Analyst to join their growing team. This Credit Analyst will report into the Credit Manager and be a part of a collaborative team that works great with each other. This Credit Analyst opportunity also offers career growth and work flexibility. The ideal Credit Analyst will have prior experience with accounts receivable and collections, and be an intermediate Excel user (pivot table and vlookup experience preferred). Other responsibilities of this Credit Analyst will include but not be limited to: </p><p><br></p><p>Credit Analyst Responsibilities:</p><p>• Process and accurately input new customer setups into the system.</p><p>• Perform creditworthiness assessments by conducting research and utilizing Excel for data analysis.</p><p>• Implement and manage credit holds in alignment with company policies and sound judgment.</p><p>• Lead daily meetings with other departments to address and resolve credit hold concerns.</p><p>• Record and prepare accounts receivable cash receipts to maintain accurate financial records.</p><p>• Handle credit card payment processing efficiently and securely.</p><p>• Review, input, and post invoices to the system while ensuring accuracy.</p><p>• Manage collections by following up on payments persistently and professionally.</p><p>• Monitor the accounts receivable inbox to identify and resolve unresolved issues or escalate them as needed.</p><p>• Prepare internal accounts receivable reports and track KPIs using advanced Excel tools.</p><p><br></p><p>This Credit Analyst role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Credit Analyst position, apply today! </p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p><p><br></p>
<p>We are looking for a talented Financial Analyst to join our team in Rancho Cucamonga, California. In this role, you will play a vital part in supporting financial operations, providing insights, and ensuring compliance with internal controls. The ideal candidate will have a strong background in financial analysis, advanced Excel skills, and experience with business systems. Please call Brigitte Mendez @ 909-717-4037 if interested or call your Robert Half Recruiter directly.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain the annual budget, ensuring accuracy and alignment with company goals.</p><p>• Prepare monthly forecasts and weekly financial updates to provide timely insights for decision-making.</p><p>• Execute month-end close procedures, including reconciliation and reporting tasks.</p><p>• Generate comprehensive monthly financial reports to summarize performance and highlight key trends.</p><p>• Conduct ad-hoc financial analyses to address business needs and support strategic planning.</p><p>• Evaluate and test internal controls to ensure compliance with regulatory standards.</p><p>• Collaborate with cross-functional teams to analyze and improve cash flow processes.</p><p>• Utilize advanced Excel functionalities to optimize financial models and streamline reporting.</p><p>• Leverage knowledge of business systems to enhance efficiency in financial operations.</p>
<p>We are looking for a skilled Procedure Analyst to join our team on a long-term contract basis in Las Vegas, Nevada. In this role, you will play a pivotal part in developing, implementing, and monitoring operational procedures across various banking functions, ensuring accuracy, compliance, and efficiency. This is an excellent opportunity to contribute to a dynamic environment within the banking industry while fostering improvements in workflow and risk management.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement operational procedures for banking functions such as wires, reconciliation, and deposit operations.</p><p>• Provide training to business owners on proper procedure writing, including one-on-one sessions and office hours.</p><p>• Conduct assessments to identify training needs and collaborate with department leaders to address gaps.</p><p>• Ensure all procedures comply with regulatory requirements, industry standards, and internal policies.</p><p>• Work closely with subject matter experts to validate the accuracy and effectiveness of documentation.</p><p>• Analyze workflows to identify opportunities for process improvement and risk reduction.</p><p>• Assist in documenting procedures for new tools or systems during implementation phases.</p><p>• Maintain accurate tracking systems for operating and desktop procedures.</p><p>• Participate in audits and reviews to ensure compliance with banking regulations.</p><p>• Support risk mitigation efforts by escalating cases or inquiries when necessary.</p>
<p>We are seeking a skilled Service Desk Analyst to support our workforce by providing technical support, managing tickets, and safeguarding our IT environment. The ideal candidate will have hands-on experience with network basics, end-user support, and general cybersecurity awareness.</p><ul><li>Serve as the first point of contact for employees needing technical support via phone, email, chat, or in person.</li><li>Troubleshoot and resolve issues with desktops/laptops, operating systems (Windows/Mac), VPNs, network connectivity, printers, and typical enterprise applications (e.g. Microsoft 365, collaboration tools).</li><li>Manage user account setup/termination, access permissions, and password resets (e.g. Active Directory, identity management).</li><li>Log and track issues in ticketing systems (e.g. Service Desk tools, help-desk software), prioritize and escalate complex problems to higher-level IT or network/cybersecurity teams.</li><li>Perform basic network diagnostics and assist in network-related issues (connectivity, VPN, remote access).</li><li>Maintain hardware inventory, assist with device provisioning, and ensure compliance with company security and support policies.</li><li>Provide excellent customer service to end-users and ensure timely resolution of support tickets.</li><li>Help document support procedures, maintain a knowledge base, and contribute to continuous improvement of support processes.</li></ul>
• Install, configure, and maintain Windows desktop operating systems (Windows 11) and associated hardware.<br>• Manage and deploy software packages, patches, and updates using tools such as Microsoft Intune, SCCM or similar endpoint management platforms.<br>• Develop and maintain system images, task sequences, and deployment automation.<br>• Troubleshoot and resolve Level 2/3 desktop support issues, including OS, application, and driver-related problems.<br>• Ensure endpoint security using tools such as Windows Defender, BitLocker, and group policy hardening.<br>• Create and maintain technical documentation, standard operating procedures, and knowledge base articles.<br>• Collaborate with security, networking, and systems teams to improve desktop performance, reliability, and compliance.<br>• Monitor system performance, identify areas for improvement, and implement optimization strategies.<br>• Provide technical guidance and mentorship to help desk staff and end users.<br>• Windows server support as an escalation point for tier one and tier two support team members.<br>Required Skills:<br>• Bachelor’s degree in computer science (or related area) preferred. / Equivalent<br>• Strong communication and customer service skills<br>• Flexible and able to adapt to a rapidly changing environment.<br>• Must be organized and able to manage projects of varying length.<br>• Positive, self-motivated individual who can complete tasks independently.<br>• 3–5 years of experience in Windows desktop engineering, administration, or advanced support.<br>• Strong proficiency in Windows 11, Active Directory, Group Policy, and PowerShell scripting.<br>• Experience with endpoint management tools such as Microsoft Intune, SCCM.<br>• Knowledge of OS imaging, deployment methodologies, and automation.<br>• Solid understanding of endpoint security, encryption, and compliance policies.<br>• Strong analytical and troubleshooting skills with the ability to diagnose complex issues.<br>• Collaborative mindset with a focus on continuous improvement.
<p>We are looking for an experienced Accounting Analyst to join our team in Lake Mary, Florida. This role focuses on managing financial processes within Accounts Payable and Accounts Receivable, ensuring accuracy and compliance with local regulations. As a Contract to permanent position, it offers the opportunity to grow within our organization while contributing to the success of our manufacturing operations.</p><p><br></p><p>Responsibilities:</p><p>• Process supplier invoices, ensuring accuracy and proper handling within accounts payable.</p><p>• Collaborate with local teams to verify coding details such as general ledger accounts and cost centers for all purchase order and non-purchase order invoices.</p><p>• Enter invoices into the financial system, applying correct tax and withholding allocations in compliance with regional regulations.</p><p>• Categorize and allocate expenses from supplier invoices, coordinating with teams for accurate processing.</p><p>• Monitor weekly bank balances and post outgoing payments for invoices.</p><p>• Perform monthly reconciliations with financial records and local teams to ensure all transactions are accurately recorded.</p><p>• Update accounts payable records in the Blackline system on a monthly basis.</p><p>• Create and modify purchase requisitions based on project manager inputs, ensuring procurement needs and deadlines are met.</p><p>• Route purchase order-based invoices for approval and goods receipt confirmation before posting entries in the system.</p>
We are looking for a skilled Business Analyst to join our team in Houston, Texas. In this long-term contract position, you will play a key role in bridging business needs with technical solutions, ensuring seamless collaboration between stakeholders, software engineers, and external system providers. The ideal candidate will excel in analyzing requirements, delivering high-quality solutions, and supporting business processes while contributing to system and workflow improvements.<br><br>Responsibilities:<br>• Collaborate with business stakeholders to gather, draft, and validate business and functional requirements.<br>• Work with technical teams to design solutions that align with business objectives and IT strategies.<br>• Configure systems for business readiness, including workflows, templates, and setups.<br>• Partner with external vendors to coordinate core development efforts and ensure project deliverables.<br>• Create and execute test plans to ensure compliance with specifications and quality standards.<br>• Identify opportunities for business process enhancements and propose value-adding solutions.<br>• Provide user support, troubleshoot issues, and manage incidents effectively.<br>• Develop project plans and assist in implementing change initiatives to meet business goals.<br>• Manage a backlog of change requests and oversee their timely delivery.<br>• Document knowledge, train users, and share expertise within the organization.
<p>We are looking for a skilled Programmer Analyst to join a growing team in the Gilford, NH area. This role is ideal for someone who excels in designing and supporting systems, delivering technical solutions, and collaborating closely with users to resolve issues. As part of our dynamic team, you will play a vital role in developing and maintaining software systems that support multi-environment, multi-divisional, and multi-national operations.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and implement software solutions tailored to multi-environment, multi-divisional, and multi-national business needs.</p><p>• Collaborate with users to analyze system issues and provide effective resolutions.</p><p>• Manage projects from initial concept to completion, ensuring accuracy and adherence to timelines.</p><p>• Create and maintain technical documentation for all development activities and system processes.</p><p>• Provide support for financial systems, including troubleshooting and optimizing functionality.</p><p>• Utilize programming languages such as RPG/400, MySQL, and DB2 to enhance system performance.</p><p>• Work with Enterprise Resource Planning (ERP) systems</p><p>• Analyze business requirements and translate them into technical solutions.</p><p>• Leverage Microsoft Office tools and Visual Basic to create financial analysis tools.</p><p>• Support development and functionality on IBM iSeries and AS400 platforms.</p>
<p><strong>Interested?</strong></p><p>Apply today and share your resume via LinkedIn with <strong>JC del Rosario</strong> — I’d love to connect and explore this opportunity with you!</p><p><br></p><p><strong>Senior Fund Operations & Data Analyst</strong></p><p><strong>About the Role</strong></p><p>We’re seeking a <strong>Senior Fund Operations & Data Analyst</strong> to join a high-performing finance and operations team. This role sits at the intersection of fund operations, technology, and data analytics, ensuring systems and processes scale effectively as the organization grows. The ideal candidate combines financial expertise with strong technical skills in data management, automation, and platform implementation.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Evaluate, implement, and manage financial and operational applications, including CRM and reporting platforms.</li><li>Build and maintain data pipelines and integrations across multiple systems to ensure accuracy and efficiency.</li><li>Develop dashboards and reporting frameworks to deliver actionable insights.</li><li>Drive process optimization through workflow automation in finance and operations.</li><li>Execute data migrations and platform upgrades as needed.</li><li>Ensure compliance and risk management best practices across all processes.</li></ul><p><strong>Benefits & Perks</strong></p><ul><li><strong>100% employer-paid medical, dental, and vision coverage</strong>.</li><li><strong>401(k) match up to 10% + annual profit sharing</strong>.</li><li>Paid holidays and year-end office closure.</li><li>Annual commuter benefits and wellness reimbursements.</li><li>Daily catered lunch and a collaborative, team-oriented culture.</li></ul>
<p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Troy, Michigan. This long-term contract position requires an individual passionate about providing exceptional technical support and ensuring reliable hardware and software functionality for end users. The role is fully onsite and offers the opportunity to work directly with cutting-edge technologies in a dynamic environment.<br><br>Responsibilities:<br>• Provide hands-on and remote technical support for end-user hardware and software issues.<br>• Troubleshoot and resolve problems related to Windows 10 and Office 365 applications.<br>• Deploy PCs and build workstations as part of regular equipment upgrades.<br>• Manage desktop imaging and ensure proper configuration for new systems.<br>• Maintain and support desktop hardware, ensuring optimal performance.<br>• Assist with Active Directory user management and related tasks.<br>• Offer guidance and training to users on system functionalities and software applications.<br>• Collaborate with team members to implement technical solutions efficiently.<br>• Document and track issues to ensure timely resolution and maintain records for future reference.
We are looking for a skilled Desktop Support Analyst to join our team in White Plains, New York. In this long-term contract role, you will play a key part in ensuring the efficient operation of desktop systems and supporting end-user computing environments. The ideal candidate will bring strong technical expertise, excellent problem-solving skills, and a proactive approach to maintaining and improving IT infrastructure.<br><br>Responsibilities:<br>• Provide advanced technical support for desktop systems, including troubleshooting hardware and software issues.<br>• Configure, maintain, and optimize Windows 11 environments, ensuring seamless end-user experiences.<br>• Manage Active Directory, Group Policy, and PowerShell scripting to streamline operations and maintain security.<br>• Implement and oversee endpoint management tools, such as Microsoft Intune, to ensure compliance and efficiency.<br>• Develop and execute OS imaging and deployment strategies with a focus on automation and scalability.<br>• Monitor and enforce endpoint security protocols, including encryption and compliance measures.<br>• Collaborate with team members to identify areas for improvement and implement solutions that enhance system performance.<br>• Utilize strong analytical skills to diagnose and resolve complex technical issues.<br>• Manage multiple projects simultaneously, ensuring timely delivery and effective resource allocation.<br>• Stay current with emerging technologies and trends to continuously improve desktop support processes.
<p>We are looking for a customer-focused and detail-oriented Service Desk Analyst to join our IT Support team. In this role, you will serve as the first point of contact for employees seeking technical assistance. You will troubleshoot issues, resolve incidents, escalate problems as needed, and help maintain a reliable, efficient, and user-friendly technology environment.</p><ul><li>Provide first-level support for hardware, software, network, and account-related issues via phone, email, chat, and ticketing system.</li><li>Troubleshoot and resolve issues related to Windows/Mac operating systems, Microsoft 365, VPN, printers, and standard business applications.</li><li>Create, update, and manage support tickets to ensure timely resolution and excellent customer service.</li><li>Escalate complex issues to Tier 2/3 teams when necessary, providing clear documentation of troubleshooting steps.</li><li>Onboard and offboard users by setting up accounts, configuring devices, and ensuring proper access permissions.</li><li>Maintain hardware inventory and assist with device deployments and updates.</li><li>Follow established procedures, knowledge base articles, and SLAs to ensure consistent support.</li><li>Contribute to process improvements, documentation updates, and user training initiatives.</li></ul>
<p>We are looking for a JDE Business Analyst to join our team. In this role, you will lead the implementation, customization, and maintenance of JD Edwards systems to align with organizational goals. You will collaborate with stakeholders, manage projects, and optimize processes to ensure efficient use of ERP tools.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation and configuration of JD Edwards EnterpriseOne modules to meet business needs.</p><p>• Partner with stakeholders to gather, analyze, and document functional and technical requirements.</p><p>• Customize workflows and applications to enhance operational efficiency and user experience.</p><p>• Develop and manage project plans, budgets, and timelines for JD Edwards-related initiatives.</p><p>• Coordinate with internal teams and external vendors to ensure project milestones are achieved.</p><p>• Provide ongoing system support, including troubleshooting, upgrading, and patching.</p><p>• Create and maintain documentation, user guides, and training materials for JD Edwards systems.</p><p>• Identify opportunities for process improvement and automation within JD Edwards applications.</p><p>• Evaluate and manage vendor relationships, including contracts and service agreements.</p><p>• Mentor team members and foster a collaborative, learning-driven work environment</p>
