We are looking for an experienced Syteline ERP Analyst to join our team in Houston, Texas. This role involves supporting, optimizing, and enhancing the Infor Cloud Suite Industrial (Syteline) system to meet organizational needs. The ideal candidate will combine technical expertise with a collaborative approach to improve processes and provide user training.<br><br>Responsibilities:<br>• Configure and maintain user access and administrative functions within the Syteline system.<br>• Lead user training sessions covering key system modules such as contracts, purchase orders, and accounts receivable/payable.<br>• Monitor and resolve system issues while offering comprehensive support to users of varying skill levels.<br>• Develop and integrate training programs for newly acquired entities.<br>• Act as the subject matter expert for all Syteline-related systems and processes.<br>• Identify and implement system enhancements to align with business objectives.<br>• Conduct monthly testing across multiple environments to ensure system reliability.<br>• Provide ongoing user development and support for compliance-related requests.<br>• Audit system transactions to verify data accuracy and reporting integrity.<br>• Foster strong business relationships to encourage collaboration and trust within the organization.
We are looking for a skilled EDI Analyst to join our team in Lake Mills, Wisconsin. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing our Electronic Data Interchange (EDI) processes. This position requires a strong technical background, excellent problem-solving skills, and the ability to collaborate effectively with both internal teams and external clients.<br><br>Responsibilities:<br>• Oversee and maintain EDI processes to ensure seamless data exchange with partners and clients.<br>• Act as a primary point of contact for client-facing EDI inquiries and support needs.<br>• Develop and implement solutions to enhance EDI workflows and improve efficiency.<br>• Collaborate with internal teams to gather and analyze technical requirements for EDI projects.<br>• Provide expertise in Sage 300 to support accounting and operational systems.<br>• Utilize Microsoft SQL and mSQL to execute database queries and manage data effectively.<br>• Create and document technical specifications and workflows for EDI integrations.<br>• Troubleshoot and resolve technical issues related to EDI systems and processes.<br>• Ensure compliance with industry standards and best practices in EDI.<br>• Conduct testing and validation of EDI transactions to ensure accuracy and reliability.
Position Summary<br>The Business Integration Analyst serves as the technical backbone for the organization’s data infrastructure and system integrations. This role is responsible for managing payment collection systems, overseeing data validation processes, and optimizing marketing automation workflows across multiple business units. The analyst ensures seamless and reliable data transfers between integrated systems, safeguarding data integrity and accuracy to support financial reporting and operational decision-making. Success in this position requires strong technical expertise, data management proficiency, and the ability to collaborate effectively with cross-functional teams.<br><br>Position Essential Functions<br>• Data Infrastructure & System Integration:<br>• Build and maintain integrations between CRM, ERP, and third-party systems<br>• Ensure reliable data synchronization and validation across multiple platforms<br>• Monitor and optimize data transfer processes for accuracy and performance<br>• Implement data quality controls and validation workflows<br>• Ensure compliance with legal and regulatory requirements for data<br>• Collaborate with the team on data governance standards and best practices<br>• Technical Operations & Support:<br>• Support technical projects and system implementations across business units<br>• Maintain operational workflows that support financial reporting and decision-making<br>• Troubleshoot system issues, data discrepancies, and integration failures<br><br>Position Qualifications<br>Required<br>• Bachelor’s degree in Business, Information Systems, or related field, OR equivalent experience<br>• 3+ years of experience in integrations or related roles<br>• Strong proficiency with CRM systems and enterprise integration platforms<br>• Experience with payment processing and financial reconciliation<br>• Knowledge of marketing automation and campaign management<br>• Excellent problem-solving and analytical skills<br>• Strong attention to detail and data accuracy<br>• Effective cross-functional communication<br>• Ability to manage multiple projects simultaneously<br>• Quick learner with new technologies and tools<br>Preferred<br>• Experience in fire safety, emergency services, or the insurance industry<br>• Enterprise Integration Platform certifications<br>• Knowledge of compliance requirements for financial transactions<br><br>Technical Proficiency<br>• Integration Platforms: Make.com, Boomi, Celigo<br>• CRM/ERP Systems: Salesforce, NetSuite<br>• Database Management: SQL queries, database optimization, data analysis<br>• Payment Processing: Authorize.net<br>• Marketing Tools: SendGrid, PostGrid, email automation platforms<br>• Development: JavaScript, webhooks, API integration, basic web technologies<br>• DevOps: Deployment automation, system monitoring
<p>We are looking for an ERP IFS Consultant to provide expert technical support and configuration for backend systems. This role emphasizes managing integrations, optimizing workflows, and ensuring system performance rather than direct user-facing tasks. The ideal candidate is detail-oriented and skilled in backend technologies, with a focus on improving operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Configure and maintain IFS systems to support business processes and enhance system functionality.</p><p>• Develop and troubleshoot automation workflows using tools like Camunda to streamline operations.</p><p>• Write and optimize PL/SQL scripts for data manipulation and reporting purposes.</p><p>• Manage integrations and backend services using Java and other related technologies.</p><p>• Perform secure file transfers and ensure proper formatting of data exchanges within Azure environments.</p><p>• Support data migration efforts, including mapping, transformation, and validation.</p><p>• Utilize external file management tools to oversee file-based integrations effectively.</p><p>• Collaborate with IT and engineering teams to maintain system stability and resolve technical issues.</p><p>• Document technical processes, configurations, and system integration points for future reference.</p><p>• Monitor system performance and apply necessary updates to ensure optimal operation.</p>
<p>We are looking for an experienced ERP/CRM <strong>(IFS Specifically)</strong> Consultant to join our team on a contract basis in Milwaukee, Wisconsin. This role is focused on backend technical support, system integration, and workflow optimization, making it ideal for someone who excels in configuring systems and streamlining processes. The position involves working closely with technical teams to ensure the stability, performance, and functionality of various platforms.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical configuration and support for Cloud-based ERP systems, ensuring seamless integration and functionality.</p><p>• Develop and troubleshoot automated workflows using Camunda to enhance business processes.</p><p>• Write and optimize SQL and PL/SQL queries for data manipulation and reporting purposes.</p><p>• Maintain and support Java-based integrations and backend services for ERP and CRM platforms.</p><p>• Manage and validate data exchanges, ensuring proper formatting and accuracy.</p><p>• Configure Azure-based storage solutions and facilitate secure file transfers between systems.</p><p>• Assist with data migrations, including mapping, transformation, and validation processes.</p><p>• Utilize tools like External File Assistant to manage file-based integrations effectively.</p><p>• Collaborate with IT and engineering teams to address system issues and maintain performance.</p><p>• Document technical processes, configurations, and integration points for future reference.(IFS)</p>
We are offering an exciting opportunity for a Financial Analyst in the retail industry, located in Lewisville, Texas, United States. As a Financial Analyst, you will be involved in a wide range of financial operations including developing and maintaining financial models, creating dynamic dashboards, collaborating with various teams, conducting month-end activities, and performing detailed financial analysis. <br><br>Responsibilities<br>• Accurately develop and maintain financial models using advanced Excel techniques and PowerBI to aid in budgeting and strategic planning.<br>• Construct and manage dynamic dashboards and visualizations in PowerBI to provide real-time financial insights.<br>• Work in collaboration with cross-functional teams such as supply chain and operations to align financial data and objectives.<br>• Conduct month-end activities including the preparation of financial reports, variance analysis, and communicating the results to shareholders and senior management.<br>• Use budgeting software to assist in the preparation and management of budgets and forecasts, ensuring their accuracy and alignment with the organization's goals.<br>• Carry out detailed financial analysis to identify trends, risks, and opportunities, and present these findings to leadership.<br>• Conduct comprehensive financial analysis including variance analysis and profitability analysis.<br>• Continuously identify and implement improvements to enhance efficiency and effectiveness in financial processes.
<p>Are you an expert at analyzing payroll data and ensuring compliance? Robert Half is seeking a skilled and detail-oriented Payroll Analyst to join our network and assist clients with their payroll operations. As a Payroll Analyst, you will play a critical role in analyzing, reconciling, and processing payroll data for our clients. Your expertise in payroll systems, compliance, and reporting will ensure accurate and timely pay for employees while providing key insights for process improvements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze payroll data for accuracy and ensure timely processing in compliance with company policies and regulations </li><li>Verify and reconcile payroll transactions, including withholdings, taxes, garnishments, and other deductions </li><li>Ensure compliance with relevant local, state, and federal payroll laws and regulations.</li><li>Prepare and submit reports on payroll metrics, trends, and discrepancies to management.</li><li>Collaborate with HR and accounting teams to ensure alignment on employee data and benefits.</li><li>Identify payroll errors or inefficiencies and recommend process improvements.</li><li>Assist in audits and ensure accurate reporting for year-end tax filings, such as W-2 and 1099 forms.</li><li>Stay updated on industry best practices and relevant labor law changes.</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst to join our team on a long-term contract basis. This role is based in New York, New York, and offers an exciting opportunity to provide technical support and assistance to end users. The ideal candidate will excel in troubleshooting and resolving technical issues, ensuring smooth daily operations.<br><br>Responsibilities:<br>• Provide end-user support by addressing technical issues and resolving service desk tickets efficiently.<br>• Troubleshoot and resolve problems related to Microsoft Windows 10 and other operating systems.<br>• Manage and maintain Active Directory accounts, including password resets and user access.<br>• Assist with basic troubleshooting of hardware, software, and network connectivity issues.<br>• Configure and support multi-factor authentication systems such as Cisco Duo.<br>• Document and track all support requests to ensure timely resolution and follow-up.<br>• Collaborate with team members to identify recurring issues and implement solutions.<br>• Deliver exceptional customer service while communicating technical solutions clearly to non-technical users.<br>• Ensure all support activities comply with established company policies and procedures.
We are looking for a detail-oriented Financial Analyst/Manager to join our team in Minneapolis, Minnesota. The ideal candidate will play a pivotal role in analyzing financial data, developing models, and providing insights to support strategic decisions. This position offers an opportunity to collaborate with cross-functional teams and drive improvements in profitability and financial processes.<br><br>Responsibilities:<br>• Analyze gross profit trends to identify key drivers, including cost reductions, material variances, and logistics impacts.<br>• Collaborate with sales teams to evaluate the influence of market trends, discounts, and pricing strategies on gross profit.<br>• Develop and maintain robust financial models to support budgeting, forecasting, and strategic planning processes.<br>• Conduct variance analysis to identify discrepancies between actual results and budgeted figures, providing actionable recommendations.<br>• Manage annual budget preparation and oversee ongoing budget monitoring processes.<br>• Improve financial systems and processes to enhance reporting accuracy and efficiency.<br>• Deliver detailed reports and presentations to stakeholders, highlighting key financial performance metrics.<br>• Provide insights and recommendations to support long-term business growth and profitability.<br>• Partner with other departments to ensure alignment of financial strategies with organizational goals.<br>• Monitor industry trends and market data to inform decision-making and strategic planning.
<p>We are looking for a skilled IT Support Analyst to join our team in Brunswick, Georgia. In this position, you will play a pivotal role in ensuring seamless technical operations, providing support for various systems including Windows OS, macOS, Microsoft 365, and Active Directory. If you thrive in a fast-paced environment and enjoy solving technical challenges while delivering exceptional customer service, this role is for you.</p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve technical issues related to Windows OS and macOS systems.</p><p>• Provide support and administration for Microsoft 365 tools such as Outlook, Teams, SharePoint, and OneDrive.</p><p>• Manage user accounts, permissions, and group policies using Active Directory.</p><p>• Install, configure, and maintain desktop hardware, software, and peripheral devices.</p><p>• Record and document support activities, solutions, and processes within the ticketing system.</p><p>• Escalate complex technical issues to senior IT team members when necessary.</p><p>• Offer guidance and training to users on best practices and self-service tools.</p><p>• Ensure customer satisfaction through prompt and effective technical support.</p><p>• Collaborate with cross-functional teams to improve IT operations and service delivery.</p>
We are looking for a skilled Analyst, IT Systems to join our team in New York City, New York. In this role, you will provide essential technical support, manage IT systems, and assist in onboarding and training employees. This position offers a dynamic opportunity to contribute to system optimization and user experience improvement.<br><br>Responsibilities:<br>• Monitor and manage support requests, ensuring accurate documentation and timely resolutions.<br>• Deliver first-line technical assistance for Windows and Mac systems, including peripheral devices.<br>• Investigate and resolve issues related to Microsoft 365 applications, such as Outlook, Teams, SharePoint, and OneDrive, as well as Azure services.<br>• Execute IT offboarding procedures in adherence to established guidelines.<br>• Facilitate introductory systems training sessions for new employees to ensure seamless onboarding.<br>• Set up and deploy hardware and software for new hires using standardized protocols.<br>• Maintain and configure computer equipment and software installations to meet organizational standards.<br>• Research emerging tools and features to enhance IT services and share insights with the team.<br>• Create and distribute user guides and technology tips to support staff.<br>• Ensure systems are regularly updated and align with company policies.
<p>SUMMARY/OBJECTIVE</p><p>This position is an entry-level position responsible for performing basic data analysis, assisting in troubleshooting system issues, and supporting the implementation of technical solutions. The role focuses on learning and applying best practices in IT systems, data management, and performance monitoring. As a key contributor to the IT team, the analyst helps maintain system functionality and works on foundational tasks to support larger IT projects.</p><p><br></p><p>ESSENTIAL FUNCTIONS</p><p>• Assist in the collection, organization, and analysis of data to support system performance monitoring and IT solution improvements.</p><p>• Perform basic troubleshooting and resolve hardware, software, and network-related issues, escalating complex problems when necessary.</p><p>• Support the implementation of IT solutions by gathering and organizing technical data and assisting with configuration tasks.</p><p>• Provide remote support for basic network services, including connectivity, VPN, and firewall troubleshooting under supervision.</p><p>• Assist in the development and maintenance of user documentation, internal procedures, and training materials.</p><p>• Participate in team meetings and audits, providing input on system performance and data validation processes.</p><p>• Document and manage tasks, service tickets, and project updates through ConnectWise or a similar platform.</p><p>• Communicate with users as needed to provide updates on support requests or incidents, ensuring a positive user experience.</p><p>• Stay informed on emerging technologies and best practices by reviewing IT publications and completing relevant training.</p>
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
<p>Natalie Lue, Robert Half is partnering with a top Private Equity firm seeking a detail-oriented and analytically strong HR Analyst to join their People team. The successful candidate will serve as a critical internal partner in managing and enhancing HR systems, developing and delivering HR metrics, optimizing workflows, and supporting key HR operations. This role will also act as a backup for payroll processing and contribute to broader People Team initiatives. This is an excellent opportunity for an HR professional with 5-7+ years of experience, strong operational, technical capabilities, and a business mindset. You will work with a high-performing, collaborative team to support an organization that has a strong culture, great reputation in the industry, and operates at the highest level of professional standards.</p><p><br></p><p>About the Role</p><p><br></p><p>HR Systems Management</p><ul><li>Serve as the primary administrator for the firm’s core HR system, UKG.</li><li>Work with UKG and external carriers/vendors to optimize system integrations across HR operations.</li><li>Maintain system integrity and user access, perform data audits, and implement system upgrades and enhancements aligned with business needs.</li><li>Build and maintain process documentation and training materials.</li><li>Support with other HR systems management and implementations as needed.</li></ul><p><br></p><p>HR Metrics, Reporting & Analytics</p><ul><li>Produce regular workforce reports including headcount, attrition, performance, compensation, diversity, and organizational structure.</li><li>Produce ad-hoc reports as requested.</li><li>Provide data analysis to support strategic workforce planning, compensation reviews, and regulatory compliance.</li><li>Ensure accuracy, confidentiality, and compliance in all reporting processes.</li><li>Responsible for data entry, data integrity and auditing as required.</li></ul><p><br></p><p>Workflow Automation & Process Optimization</p><ul><li>Work with Director of People Operations to identify and execute automation opportunities in key HR processes (e.g., onboarding/offboarding, performance reviews, employment changes, benefits).</li><li>Enhance HR service delivery by collaborating with other teams (e.g. IT, Compliance, Finance) to improve workflow efficiencies and document processes.</li></ul><p><br></p><p>Generalist Support</p><ul><li>Serve as a secondary resource to the payroll function, ensuring timely and accurate payroll processing during coverage periods.</li><li>Support the execution of annual HR cycles (performance management, compensation planning, benefits renewals).</li><li>Support the People Team on employee relations, policy development, and other team initiatives.</li></ul><p><br></p><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in New Braunfels, Texas. In this role, you will provide advanced technical support for a variety of systems and devices, ensuring seamless operations and top-tier customer service. This position requires strong troubleshooting abilities, technical expertise, and a commitment to maintaining system security and compliance.<br><br>Responsibilities:<br>• Serve as the second-level escalation point for incidents and service requests unresolved by Level 1 support.<br>• Troubleshoot and resolve technical issues with desktops, laptops, mobile devices, printers, and enterprise applications.<br>• Manage and support Microsoft Office 365 services, including user accounts, Exchange Online, Teams, and SharePoint.<br>• Perform software installations, updates, and patch management to uphold compliance and security standards.<br>• Provide support for Citrix environments, ensuring reliable connections and optimal system performance.<br>• Collaborate with infrastructure and application teams to address and resolve high-impact technical issues.<br>• Develop and maintain technical documentation, including knowledge base articles, to streamline processes and knowledge sharing.<br>• Assist with system rollouts, updates, and IT projects to support organizational objectives.<br>• Follow established guidelines for incident, problem, and change management to ensure consistency and reliability.<br>• Deliver exceptional customer service by maintaining timely communication and follow-up on all assigned tasks.
We are looking for a skilled Systems Administrator to join our team in Malvern, Pennsylvania. This Contract to permanent position is ideal for a detail-oriented individual with expertise in Encompass Administration and system configuration, who thrives in a dynamic, collaborative environment. The role involves maintaining core mortgage systems, optimizing workflows, and ensuring seamless integrations to support business objectives.<br><br>Responsibilities:<br>• Administer and configure the Loan Origination System (Encompass) and other core mortgage systems to ensure optimal functionality.<br>• Troubleshoot system issues, providing timely resolution and support to end-users.<br>• Manage user roles, profiles, security settings, and loan setup configurations, including advanced coding as required.<br>• Collaborate with management to enhance system integrations and align technology solutions with business needs.<br>• Lead projects for the implementation and upgrade of mortgage applications, maintaining vendor relationships and coordinating releases.<br>• Provide training and documentation to end-users, ensuring compliance with internal audits and disaster recovery protocols.<br>• Monitor system effectiveness and implement improvements to meet organizational goals.<br>• Communicate project updates, system changes, and issue resolutions effectively to stakeholders.<br>• Support adherence to regulatory requirements, including risk management and compliance protocols.<br>• Promote a collaborative team environment and uphold organizational values in all interactions.
<p>We are looking for a detail-oriented Help Desk Analyst to join one of our clients IT hardware team in LaVergne, Tennessee. In this role, you will provide technical support and maintenance for laptops, printers, and associated devices, ensuring seamless operation of software applications and network systems. This position requires hands-on troubleshooting, system administration, and proactive problem-solving to support end users effectively.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support for laptops, printers, barcode scanners, and related hardware, including configuration, repair, and preventative maintenance.</p><p>• Administer and troubleshoot Windows operating systems across workstation platforms, ensuring optimal performance.</p><p>• Add new systems to the network and domain, and set file and folder permissions as required.</p><p>• Install, configure, and update software applications, patches, and user workstations.</p><p>• Diagnose and resolve connectivity, hardware, and software issues affecting end-user devices and network systems.</p><p>• Assist users with operational guidance for standard and specialized software applications.</p><p>• Document processes, procedures, and troubleshooting steps to maintain clear records.</p><p>• Collaborate with the Systems Administrator to address network and server issues as needed.</p><p>• Manage cabling projects, including installation of Ethernet and serial connections.</p><p>• Install and troubleshoot issues with printers, particularly LaserJet and Zebra models.</p>
We are looking for a highly skilled and detail-oriented Financial Analyst to join our team in Syracuse, New York. This long-term contract position offers an excellent opportunity to work on diverse financial projects while contributing to meaningful business insights. The ideal candidate will excel in financial modeling, analysis, and reporting, and thrive in collaborative environments.<br><br>Responsibilities:<br>• Analyze financial data to provide actionable insights that support strategic business decisions.<br>• Assist in the development and management of budgets, forecasts, and variance analyses.<br>• Build and maintain financial models and dashboards to monitor key performance indicators.<br>• Support month-end and year-end financial closing activities, ensuring accurate reporting.<br>• Collaborate with cross-functional teams, including accounting, operations, and leadership, to align financial strategies.<br>• Prepare comprehensive reports and presentations to communicate findings to stakeholders.<br>• Conduct ad hoc financial analyses to address specific business challenges or opportunities.<br>• Ensure compliance with internal policies and controls while maintaining data accuracy.
We are looking for a dedicated Help Desk Analyst to provide technical support and troubleshooting expertise for our IT systems and manufacturing processes. This role involves maintaining optimal functionality of the Tulip platform, supporting discrete manufacturing workflows, and ensuring seamless product traceability. The position is based in Cleveland, Ohio, and requires on-site work from Monday to Friday, with occasional Saturday shifts during critical periods.<br><br>Responsibilities:<br>• Deliver technical support and maintenance for the Tulip platform, ensuring reliable system performance.<br>• Diagnose and resolve IT issues related to PCs running Tulip software, addressing both hardware and software concerns.<br>• Manage and support APIs to maintain consistent business data flow.<br>• Utilize Kepware to enable effective data communication across manufacturing systems.<br>• Provide expertise in discrete manufacturing processes to optimize production workflows.<br>• Ensure accurate product genealogy and traceability through detailed record-keeping.<br>• Troubleshoot and solve technical challenges related to IT systems and manufacturing operations.<br>• Collaborate closely with production, quality, and IT teams to drive continuous improvements.<br>• Maintain compliance with industry standards and regulatory requirements, especially in defense manufacturing.
<p>We are looking for a skilled IT Business Analyst to join our team in Southern California. In this role, you will play a vital part in driving enterprise-wide digital transformation projects. This is a long-term contract position that requires working onsite 4 days per week and offering the opportunity to collaborate on complex business processes and deliver impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed system analysis for assigned projects, including improvements to existing systems and new implementations, following Agile and Waterfall methodologies.</p><p>• Facilitate workshops that focus on data analysis, business process evaluation, and workflow creation.</p><p>• Gather, refine, and validate complex business requirements, building a clear and prioritized backlog.</p><p>• Manage project plans, staff tasks, and provide regular progress reports as needed.</p><p>• Coordinate and lead meetings with multiple stakeholders, ensuring effective communication and distributing meeting minutes.</p><p>• Provide support for production systems, addressing issues and ensuring smooth operation.</p><p>• Develop and execute test cases for both batch and online processing systems.</p><p>• Prepare and deliver presentations and communication materials tailored to diverse stakeholder groups.</p><p>• Analyze business operations to identify opportunities for process automation and improvement.</p><p>• Assist with business process redesign and documentation to support new technologies.</p>
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
We are looking for an IT Compliance Analyst to join our team on a long-term contract basis in Dallas, Texas. This role plays a critical part in ensuring that IT systems and processes adhere to organizational policies and meet regulatory requirements. The position involves supporting audits, managing IT risks, and contributing to the development of compliance initiatives.<br><br>Responsibilities:<br>• Conduct audits and assessments to evaluate adherence to internal policies and regulatory requirements.<br>• Collaborate with cross-functional teams to identify and address compliance and IT risk issues.<br>• Monitor compliance status and IT risk trends, providing detailed reports to stakeholders.<br>• Assist in developing and delivering training sessions to enhance awareness of compliance protocols and IT risk management practices.<br>• Stay updated on changes in regulatory standards and emerging IT risk management frameworks.<br>• Support the implementation of remediation plans for identified vulnerabilities.<br>• Utilize compliance and risk management tools to streamline processes and improve reporting.<br>• Contribute to the development of policies and procedures that strengthen IT compliance efforts.
We are looking for an experienced Business Analyst to join our team in Fort Washington, Pennsylvania. This role involves serving as a critical link between business stakeholders and IT teams to ensure seamless communication and effective solutions. As part of a long-term contract, you will analyze business processes, gather requirements, and contribute to the design and implementation of systems that enhance organizational efficiency.<br><br>Responsibilities:<br>• Act as a liaison between business units and IT teams, ensuring clear communication and alignment on project goals.<br>• Facilitate requirements gathering sessions to identify system needs and propose effective solutions.<br>• Create detailed project documentation, including business requirements, functional designs, and user stories.<br>• Collaborate with developers and QA teams to support the design, development, and testing of system enhancements.<br>• Analyze current business processes and recommend improvements or new system functionalities.<br>• Assist in sprint planning within an agile framework, including the creation of acceptance criteria and testing support.<br>• Coordinate project tasks and ensure timely completion to meet deadlines.<br>• Conduct user experience analysis to identify areas for system optimization and improved functionality.<br>• Provide ongoing support for software implementation and enhancement initiatives.<br>• Manage small project teams and contribute to the overall project success.
<p>Work on a critical supply chain optimization project within a Fortune 500 utility company. Collaborate with sourcing, procurement, and accounts payable teams to identify process gaps, document workflows, and support ERP enhancement initiatives. Serve as the bridge between business and IT to streamline automation and reporting across departments.</p>
<p>We are looking for a highly skilled Sr Data and Business Intelligence Analyst to join our team in San Francisco, California. This role is pivotal in driving data-driven decision-making by benchmarking organizational performance, supporting cross-departmental reporting needs, and implementing advanced business intelligence tools. The ideal candidate will possess a strong analytical mindset and a proven ability to manage and optimize data systems, ensuring the seamless flow of information across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain comprehensive financial analyses, including profitability, time and billing, accounts payable, accounts receivable, collections, and general ledger, using advanced reporting and querying tools.</p><p>• Collaborate with firm leadership and technical teams to define and implement a business intelligence strategy that aligns with organizational goals.</p><p>• Design, create, and optimize data models, analytics layers, and dashboards using tools like Power BI, Tableau, and Aderant.</p><p>• Provide technical support and guidance to departments such as Finance, Human Resources, and Legal Recruiting to enhance their use of business intelligence applications.</p><p>• Investigate and resolve discrepancies and issues in business systems, ensuring data consistency and integrity across all platforms.</p><p>• Manage and enhance practice management tools related to budgeting, reporting, and data functionalities, while ensuring smooth implementation of new applications.</p><p>• Partner with departments to develop and maintain internal evaluations and surveys, ensuring alignment with organizational objectives.</p><p>• Oversee data flows between various firm systems, including Aderant, IntApp, and payroll systems, to ensure seamless integration and functionality.</p><p><br></p>
