We are looking for an experienced Business Analyst to join our healthcare IT team in Morrisville, Vermont. In this contract position with the potential for a long-term opportunity, you will collaborate with clinical and operational teams to ensure technology solutions effectively meet business needs, enhance workflows, and improve outcomes. This position requires a blend of technical expertise, analytical skills, and the ability to bridge the gap between technical systems and end-user requirements.<br><br>Responsibilities:<br>• Analyze business processes and workflows to identify areas for improvement and recommend technology-driven solutions.<br>• Collaborate with clinical and operational teams to gather requirements and translate them into actionable system enhancements.<br>• Support and optimize enterprise applications, including Electronic Medical Records (EMR) and Electronic Health Record (EHR) systems.<br>• Provide user training and support to ensure effective adoption and utilization of healthcare IT systems.<br>• Develop and deliver ad hoc reports and perform data analysis to inform operational and clinical decision-making.<br>• Coordinate with vendors to manage system updates, troubleshoot issues, and align system functionality with business objectives.<br>• Participate in IT project planning and execution, ensuring alignment with organizational goals.<br>• Contribute to performance and process improvement initiatives within the organization.<br>• Maintain a strong understanding of healthcare IT systems, data structures, and reporting tools.<br>• Partner with stakeholders to ensure compliance with regulatory and operational standards.
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Lawrenceville, New Jersey. In this role, you will act as a key liaison between stakeholders and technical teams, ensuring the successful delivery of high-quality solutions that align with business goals. This position offers an exciting opportunity to contribute to process improvements, product development, and stakeholder engagement within the banking industry.<br><br>Responsibilities:<br>• Collaborate with stakeholders in an Agile environment to define project goals, timelines, and deliverables.<br>• Translate business requirements into actionable user stories and prioritize them effectively in the product backlog.<br>• Conduct thorough reviews of business processes, identifying areas for optimization and resolving stakeholder conflicts.<br>• Define clear acceptance criteria and ensure all deliverables meet quality standards before release.<br>• Partner with the development team to ensure alignment on requirements and expectations for new features.<br>• Assist stakeholders with user testing, gather feedback, and address any issues prior to production release.<br>• Analyze support tickets or customer feedback to identify recurring issues and propose solutions.<br>• Continuously refine and plan Product Backlog Items (PBIs) to align with future development cycles.<br>• Lead educational efforts, such as tutorials and presentations, to inform users about significant application updates.<br>• Provide backup support for operational tasks when necessary, ensuring seamless continuity of services.
We are looking for a skilled Business Analyst to join our team in Watertown, Massachusetts. This is a long-term contract position that requires a proactive, detail-oriented individual with expertise in Salesforce and project coordination. The ideal candidate will excel at working cross-functionally, building user stories, and ensuring seamless collaboration across teams.<br><br>Responsibilities:<br>• Develop detailed user stories to support Salesforce enhancements and modifications.<br>• Analyze and validate data, addressing decision trees and related inquiries.<br>• Coordinate and schedule meetings, including roadshows to facilitate project communication.<br>• Track and manage action items arising from collaborative sessions with stakeholders.<br>• Conduct gap analyses to identify areas for improvement and ensure alignment with business needs.<br>• Review and organize documentation to support decision-making processes.<br>• Facilitate cross-functional collaboration to drive project success.<br>• Provide support in customer service initiatives, particularly in call center environments.
We are looking for a skilled Business Analyst to join our team in Brookfield, WI. The ideal candidate will have experience working in a manufacturing environment and a solid understanding of system analysis, supply chain processes, and organizational technology solutions. This role requires a proactive individual who can collaborate with stakeholders to align business strategies with technological advancements. This role is a direct hire opportunity and fully onsite, with no must be eligible to work in the U.S. opportunities at this time. <br> Responsibilities: • Act as a bridge between the IT department and business units to ensure technical solutions align with user needs. • Analyze business operations to identify areas for automation and process improvement. • Design, document, and implement technical solutions based on project requirements and industry standards. • Collaborate with stakeholders to define system requirements and support enterprise-level implementations. • Develop and execute test plans to ensure the quality and functionality of delivered solutions. • Provide hands-on support for technical architecture, integration, and customization of systems. • Maintain documentation of IT processes and procedures for future reference and knowledge sharing. • Stay informed on technological trends to introduce innovative solutions to internal teams. • Ensure compliance with best practices in software development and delivery. • Handle additional responsibilities as assigned to meet organizational goals
<p>Robert Half is looking for an experienced Business Analyst to join our client's team in Ankeny, Iowa. In this role, you will analyze business processes, provide insights through financial and manufacturing analytics, and support decision-making with data-driven recommendations. This position is ideal for someone who is detail oriented and has strong expertise in accounting systems, financial analysis, and business intelligence tools.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate business processes and identify opportunities for improvement within manufacturing and financial operations.</p><p>• Analyze financial data, including debit and credit entries, to ensure accuracy and compliance with accounting standards.</p><p>• Utilize Power BI to create dashboards and visualizations that support strategic decision-making.</p><p>• Collaborate with cross-functional teams to gather requirements and implement solutions that align with business objectives.</p><p>• Work with SAP systems to streamline operations and enhance data reporting capabilities.</p><p>• Conduct thorough financial analysis to support budgeting, forecasting, and strategic planning.</p><p>• Develop and document business requirements for new initiatives and system enhancements.</p><p>• Provide actionable insights to stakeholders by interpreting complex data sets.</p><p>• Monitor and report on key performance indicators to track progress and identify areas for improvement.</p><p>• Support manufacturing analytics to optimize production processes and resource allocation.</p>
<p>A global manufacturer is seeking a Business Analyst with Epicor experience to play a critical role in aligning enterprise resource planning (ERP) systems with organizational goals and operational needs. This individual will lead business analysis efforts for ERP implementation, customization, and continuous improvement initiatives, acting as the essential bridge between stakeholders and technical teams. The ERP Strategy and Business Analyst ensure all ERP solutions drive efficiency, scalability, improved reporting, and sustainable business performance. no C2C please. The candidate must live in Oklahoma City or be willing to relocate. </p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>• Develop and execute ERP strategy and planning initiatives.</p><p>• Conduct requirements gathering and detailed business analysis for ERP projects.</p><p>• Oversee implementation and customization of ERP systems to align with business needs.</p><p>• Identify and execute process optimization opportunities to support efficiency and growth.</p><p>• Facilitate ongoing communication and engagement with stakeholders across functions.</p><p>• Drive user adoption efforts and manage change within the organization.</p><p>• Supervise and coach team members or cross-functional project groups as needed.</p>
<p>We are looking for a Business Analyst to support a global Workday HCM initiative for an organization operating across multiple subsidiaries. This Long-term Contract position is based in San Antonio, Texas, and will focus on strengthening payroll, benefits, and workforce process consistency through detailed analysis and stakeholder collaboration. The role will work closely with business teams and project partners to convert operational needs into clear, actionable requirements that support enterprise-wide alignment and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Gather, analyze, and document business requirements across HR, payroll, benefits, and related workforce processes spanning multiple entities.</p><p>• Evaluate existing scheduling models, pay structures, and leave programs to identify opportunities for simplification and standardization.</p><p>• Convert business priorities into well-defined requirements that can be used by Workday teams for configuration and solution design.</p><p>• Partner with stakeholders across departments and regions to align process decisions and promote consistent operating practices.</p><p>• Support payroll and benefits testing activities by validating outcomes, tracking issues, and helping resolve gaps before deployment.</p><p>• Coordinate with the systems integrator and internal project teams to monitor progress, maintain documentation, and support delivery milestones using tools such as Smartsheet and Jira.</p><p>• Perform gap analysis on current and future-state processes to improve operational efficiency and compliance across subsidiaries.</p><p>• Contribute to global process alignment efforts by helping harmonize payroll cycles, work schedules, and policy-driven HR practices.</p>
<p>We are looking for a detail-oriented Business Analyst to join our team in Dallas, Texas. In this role, you will bridge the gap between business needs and technical solutions by gathering requirements, analyzing data, and supporting system workflows. Your expertise in documentation and communication will be instrumental in ensuring project success across multiple teams.</p><p><br></p><p>Responsibilities:</p><p>• Gather, document, and organize business requirements to support project goals.</p><p>• Develop user stories, acceptance criteria, and use cases to guide system development.</p><p>• Create and maintain workflow diagrams, data flow diagrams, and business rules documentation.</p><p>• Perform data validation and reconciliations using tools such as Excel.</p><p>• Verify business rules against system data and assist in creating data dictionaries.</p><p>• Acquire knowledge of system workflows and document end-to-end processes.</p><p>• Collaborate with stakeholders across Clinical, Pharma, Operations, and IT teams to facilitate requirements meetings.</p><p>• Draft detailed meeting notes, track open questions, and coordinate follow-ups.</p><p>• Assist in creating and executing test plans, logging defects, and validating fixes.</p><p>• Support go-live activities by ensuring system readiness and defect resolution.</p><p><br></p><p>If interested, please send your resume to [email protected]</p>
<p>We are looking for an experienced Information Security Analyst to join our team. In this contract position, you will play a pivotal role in ensuring the organization's security policies and controls align with industry regulations and best practices. This role is ideal for someone who thrives in a financial services environment and has a solid background in information security governance, risk management, and regulatory compliance.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement security policies and controls to protect organizational data and assets.</p><p>• Ensure compliance with financial regulations and industry standards by leveraging the ServiceNow Integrated Risk Management platform.</p><p>• Conduct regular audits to assess and strengthen the organization's security posture.</p><p>• Support internal security awareness initiatives and training programs to enhance employee understanding of security protocols.</p><p>• Collaborate with cross-functional teams to align security measures with business objectives.</p><p>• Respond to audit requests and provide detailed documentation for regulatory reviews.</p><p>• Monitor and evaluate risk management practices to address vulnerabilities proactively.</p><p>• Maintain governance frameworks to ensure consistent application of security standards.</p><p>• Analyze security metrics and reports to identify potential areas for improvement.</p><p>• Provide hands-on expertise in the ServiceNow platform to optimize risk management processes.</p>
<p><strong>Cybersecurity Analyst</strong></p><p>We are seeking a detail-oriented <strong>Cybersecurity Analyst</strong> to strengthen our security posture and protect sensitive systems. This role is ideal for someone who enjoys investigating threats, analyzing vulnerabilities, and supporting incident response. The ideal candidate will have strong analytical skills, a security-first mindset, and foundational security experience with room to grow into senior roles.</p><p><strong>Responsibilities</strong></p><ul><li>Monitor SIEM alerts, logs, and security dashboards for potential threats</li><li>Investigate suspicious behavior, malware activity, and endpoint security incidents</li><li>Perform vulnerability scans and track remediation efforts with IT teams</li><li>Support endpoint security tools including EDR platforms, antivirus, and application control</li><li>Assist in incident response activities including containment, analysis, and documentation</li><li>Review firewall rules, access permissions, and authentication logs for anomalies</li><li>Assist with compliance efforts including audits, risk assessments, and policy documentation</li><li>Help build and maintain security playbooks, SOPs, and incident response guides</li><li>Participate in phishing simulations, user awareness training, and security education initiatives</li><li>Collaborate with infrastructure and application teams to implement security best practices</li></ul><p><br></p>
<p><strong>Cybersecurity Analyst</strong></p><p>We are seeking a detail-oriented <strong>Cybersecurity Analyst</strong> to strengthen our security posture and protect sensitive systems. This role is ideal for someone who enjoys investigating threats, analyzing vulnerabilities, and supporting incident response. The ideal candidate will have strong analytical skills, a security-first mindset, and foundational security experience with room to grow into senior roles.</p><p><strong>Responsibilities</strong></p><ul><li>Monitor SIEM alerts, logs, and security dashboards for potential threats</li><li>Investigate suspicious behavior, malware activity, and endpoint security incidents</li><li>Perform vulnerability scans and track remediation efforts with IT teams</li><li>Support endpoint security tools including EDR platforms, antivirus, and application control</li><li>Assist in incident response activities including containment, analysis, and documentation</li><li>Review firewall rules, access permissions, and authentication logs for anomalies</li><li>Assist with compliance efforts including audits, risk assessments, and policy documentation</li><li>Help build and maintain security playbooks, SOPs, and incident response guides</li><li>Participate in phishing simulations, user awareness training, and security education initiatives</li><li>Collaborate with infrastructure and application teams to implement security best practices</li></ul><p><br></p>
We are looking for a Cybersecurity Analyst to help protect the organization’s systems, data, and users through active monitoring, investigation, and response to security events. This Long-term Contract position is based in Jacksonville, Florida, and offers the opportunity to support daily security operations while strengthening vulnerability management, compliance readiness, and security awareness efforts. The ideal candidate brings hands-on experience in cybersecurity analysis and enjoys working across teams to reduce risk and improve response capabilities.<br><br>Responsibilities:<br>• Monitor security events across SIEM, endpoint, email, and cloud-based security platforms to identify suspicious activity and escalate issues as needed.<br>• Examine phishing attempts, malware activity, unauthorized access events, and unusual account behavior to determine severity and next steps.<br>• Perform incident triage, analyze contributing factors, and help define containment, remediation, and recovery actions.<br>• Partner with infrastructure and IT operations teams to resolve security issues and restore affected services efficiently.<br>• Maintain thorough records of investigations, response actions, and outcomes to support reporting and future review.<br>• Use threat intelligence and indicator analysis to refine detections and recognize developing attack trends across the environment.<br>• Support vulnerability scanning efforts, follow remediation progress with system owners, and confirm that identified weaknesses have been addressed.<br>• Assist with audit preparation and compliance activities by organizing evidence, documenting controls, and supporting regulatory security requirements.<br>• Contribute to security awareness initiatives such as phishing exercises and training efforts, and recommend improvements to detection logic, playbooks, and response workflows.
<p>We are looking for a skilled Cybersecurity Analyst to join our team in Cleveland, Ohio. In this role, you will play a critical part in shaping and implementing cybersecurity strategies to safeguard organizational systems and data. This position offers a dynamic work environment where collaboration with global and division teams is essential.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute components of the division's cybersecurity strategy in collaboration with global and division teams.</p><p>• Investigate and resolve cybersecurity incidents by working closely with network, infrastructure, and security teams.</p><p>• Coordinate and support annual security assessments and compliance activities, ensuring issues are tracked and gaps are addressed effectively.</p><p>• Facilitate and oversee penetration testing and vulnerability scans, providing actionable solutions and guidance to infrastructure teams.</p><p>• Monitor and address operational technology vulnerabilities in partnership with engineering teams to ensure system security.</p><p>• Configure and manage security tools within Microsoft Azure and Office 365 environments.</p><p>• Provide expertise in Cisco security products, including wireless and Meraki solutions.</p><p>• Conduct research to stay updated on emerging threats and recommend proactive measures to enhance organizational security.</p><p>• Collaborate with cross-functional teams to drive continuous improvement in cybersecurity practices.</p>
We are looking for a highly skilled and motivated System Administrator to oversee and optimize our IT infrastructure. This role involves managing identity systems, securing endpoints, monitoring networks, and providing technical support to ensure seamless operations. Based in West Bend, Wisconsin, this is an on-site position requiring a proactive approach to system management and problem resolution.<br><br>Responsibilities:<br>• Manage and maintain Microsoft Entra ID (Azure AD) and Active Directory, including user provisioning, group policies, and access controls.<br>• Configure and deploy endpoint management solutions using Microsoft Intune, ensuring compliance and performance for Windows 11 devices.<br>• Monitor IT systems and automate workflows using tools like Pulseway to ensure system efficiency and reliability.<br>• Provide technical support and resolve issues through Jira Service Management or similar helpdesk platforms.<br>• Troubleshoot and optimize network performance using CatchPoint and ensure uptime through proactive monitoring.<br>• Administer secure web and application delivery platforms such as Akamai to maintain system security.<br>• Implement cloud security measures and data protection policies using Netskope.<br>• Manage endpoint detection and response tools like CrowdStrike Falcon to safeguard against threats.<br>• Conduct security awareness training and phishing simulations using KnowBe4 to enhance organizational cybersecurity.<br>• Create and maintain clear system documentation, procedures, and knowledge base articles for internal use.
<p>We are looking for an experienced System Administrator to oversee the seamless operation and maintenance of our organization's computer systems and networks. This role involves managing the infrastructure to support business objectives, ensuring compliance with industry standards, and delivering exceptional customer service. Requires hands-on expertise in system configuration, troubleshooting, and optimization.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily system and network operations to ensure security, reliability, and high performance, including providing on-call support for 24/7 operations.</p><p>• Implement, maintain, and optimize local and wide area networks to meet organizational needs.</p><p>• Configure, troubleshoot, and repair network hardware such as routers, switches, hubs, and UPS devices.</p><p>• Address and resolve network access issues and ensure uninterrupted connectivity.</p><p>• Perform system upgrades, improvements, and regular maintenance to enhance efficiency.</p><p>• Set up and manage servers, including configuration and integration into the network.</p><p>• Administer end-user accounts, permissions, and access controls to ensure secure operations.</p><p>• Conduct regular system backups and recovery processes to safeguard organizational data.</p><p>• Collaborate with other IT staff and provide backup support as needed for seamless operations.</p>
<p><strong>Network Engineer (Network Systems Engineer)</strong></p><p> <strong>Location:</strong> Ventura, CA or Santa Barbara/Goleta, CA</p><p> <strong>Salary:</strong> $110,000 – $125,000</p><p><br></p><p>A growing, high-performing technology services team is seeking an experienced Network Engineer to design, implement, and support modern infrastructure environments across diverse client landscapes. This role offers the opportunity to work directly with senior leadership and contribute to projects ranging from on-premise systems to large-scale cloud deployments.</p><p><br></p><p>What You’ll Do</p><ul><li>Design and implement technical solutions spanning on-premise infrastructure and cloud environments</li><li>Troubleshoot complex network and systems issues across multiple client environments</li><li>Manage and enforce network security measures to ensure system reliability and protection</li><li>Create and maintain clear technical documentation, procedures, and user guides</li><li>Mentor and support junior engineers, contributing to a collaborative team culture</li></ul><p><br></p><p>Work Environment</p><ul><li>Hybrid flexibility: work remotely when projects allow, with on-site presence required at the office or client locations as needed</li><li>Opportunities available in both Ventura and Santa Barbara/Goleta areas</li></ul><p>Compensation & Benefits</p><ul><li>Competitive salary range of $110,000–$125,000</li><li>401(k) with employer match (50% up to 6%)</li><li>Generous PTO accrual (6.25 hours per pay period, 26 pay periods annually)</li><li>Comprehensive medical, dental, and vision coverage</li><li>$5,000 annual continuing education allowance to support your professional growth</li></ul><p>This is an opportunity to take ownership of impactful infrastructure projects while continuing to grow your technical expertise in a supportive and forward-thinking environment.</p>
We are looking for a skilled Cloud Systems Analyst to manage and optimize a complex SAP S/4HANA Cloud and SAP Analytics Cloud ecosystem in Irvine, California. This role demands technical expertise, a proactive approach, and the ability to independently resolve system issues within a dynamic production environment. The ideal candidate will play a pivotal role in ensuring system stability while supporting the Finance and Accounting operations.<br><br>Responsibilities:<br>• Administer and maintain the SAP S/4HANA production environment, focusing on Finance modules such as GL, AP, AR, and Fixed Assets.<br>• Manage user roles, permissions, and troubleshoot system issues to ensure seamless performance.<br>• Oversee SAP Analytics Cloud operations, including user provisioning, permissions, and development of reports and dashboards.<br>• Monitor and support third-party integrations like AP automation, card management, and banking/payment platforms, ensuring data flow efficiency.<br>• Collaborate with Finance and Accounting teams to understand workflows and address system-related challenges.<br>• Provide hands-on training and responsive support to end-users to enhance their experience with the system.<br>• Maintain detailed documentation of system processes, integrations, and architecture for reference and compliance purposes.<br>• Identify opportunities for automation and system improvements to optimize performance.<br>• Stay up-to-date on SAP technologies and recommend strategies for system enhancement and optimization.<br>• Resolve complex technical issues independently to minimize reliance on external vendors.
We are looking for a Systems Engineer/Network Engineer to join a client-focused team in Connecticut on a contract basis. This role is ideal for a hands-on technical specialist who can resolve infrastructure and network issues efficiently while delivering a high standard of support. The position involves working across server, network, cloud, and end-user environments, with regular communication to ensure clients stay informed and supported.<br><br>Responsibilities:<br>• Deliver responsive and detail-oriented technical support to clients, ensuring a positive service experience throughout each interaction.<br>• Investigate, prioritize, and resolve incoming support requests while managing work effectively within an active ticket queue.<br>• Administer and support business technology environments, including Windows systems, Microsoft 365, remote connectivity tools, and mobile devices.<br>• Maintain and troubleshoot network infrastructure such as routers, firewalls, switching, VLANs, ports, and access control configurations.<br>• Manage directory services and policy administration, including Active Directory, Azure Active Directory, and Group Policy settings.<br>• Support virtual server platforms and related infrastructure across VMware and Hyper-V environments.<br>• Assist with backup and disaster recovery solutions to help protect client systems and data availability.<br>• Coordinate with vendors and internal team members to address complex issues, communicate progress, and resolve escalated incidents.<br>• Record service activity, time, expenses, and technical notes accurately in ConnectWise while following the assigned daily schedule.
<p>Our client, a Nationwide benefits consulting organization, is seeking an IS Analyst to support and maintain their core IT infrastructure. The IS Analyst II supports and maintains IT infrastructure, ensuring systems, networks, and applications run reliably. This role serves as a key point of contact for end users and contributes to security, virtualization, and collaboration tools.</p><p><br></p><p>Key Responsibilities</p><p><strong>Infrastructure & Hardware Support</strong></p><ul><li>Install and maintain desktops, servers, and network equipment</li><li>Support telephony, printers, and endpoint devices</li><li>Troubleshoot hardware and connectivity issues</li></ul><p><strong>Server & Application Support</strong></p><ul><li>Maintain server operating systems and applications</li><li>Manage user accounts, storage, and backups</li><li>Install, update, and troubleshoot end-user applications</li></ul><p><strong>User Support</strong></p><ul><li>Act as primary IT contact for assigned locations</li><li>Diagnose and resolve hardware, software, and network issues</li></ul><p><strong>Security & Compliance</strong></p><ul><li>Monitor systems for security risks and vulnerabilities</li><li>Assist with incident response and remediation</li><li>Support audits and ensure compliance with IT security policies</li></ul><p><strong>Virtualization & Systems</strong></p><ul><li>Support virtual desktops, servers, and hypervisors</li></ul><p><strong>Collaboration Tools</strong></p><ul><li>Implement and maintain collaboration platforms</li><li>Provide user training and documentation</li><li>Integrate tools with email, phone, and other systems</li></ul><p><br></p>
We are looking for a skilled Data Security Analyst to join our team in San Jose, California. In this long-term contract position, you will play a crucial role in safeguarding organizational systems, data, and applications against cyber threats. The ideal candidate will have a solid understanding of cybersecurity practices and tools, with a proactive approach to identifying vulnerabilities and implementing robust security solutions.<br><br>Responsibilities:<br>• Monitor and analyze security incidents using SIEM tools to detect and respond to threats effectively.<br>• Develop, implement, and maintain cybersecurity policies to ensure compliance with industry standards.<br>• Conduct regular assessments of application security to identify vulnerabilities and recommend remediation strategies.<br>• Collaborate with cross-functional teams to enhance overall security measures and integrate best practices.<br>• Investigate and address potential breaches or suspicious activities to minimize risk and impact.<br>• Provide guidance and training to team members on cybersecurity protocols and procedures.<br>• Stay updated on emerging threats and technologies to proactively adapt security strategies.<br>• Perform regular audits and reviews of systems to ensure data integrity and protection.<br>• Support the deployment and management of security tools and technologies across the organization.<br>• Document and report security incidents and resolutions to maintain transparency and continuous improvement.
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
<p>We are looking for a skilled Systems Analyst specializing in BMC Helix to join our team in Houston Texas. This role requires a blend of technical expertise, problem-solving, and communication skills to support critical operational systems. The ideal candidate will have experience in the financial industry and a strong ability to manage multiple priorities with precision.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day operational support for the BMC Helix application, ensuring system functionality and resolving issues promptly.</p><p>• Collaborate with technology teams to maintain and improve operations monitoring processes.</p><p>• Communicate effectively with users and management regarding problem resolution and system updates.</p><p>• Create and maintain technical documentation, including application procedures and workflows.</p><p>• Track, route, and resolve problem calls while ensuring proper closure and documentation.</p><p>• Perform configuration and administration tasks for the BMC Helix application, including workflows, views, and service request catalog setups.</p><p>• Support compliance with change management and security policies to maintain system integrity.</p><p>• Diagnose and troubleshoot production issues to minimize downtime and optimize performance.</p><p>• Utilize advanced query creation to support custom and out-of-the-box application configurations.</p>
<p>We are looking for a skilled Cyber Security Analyst to join our team in Albuquerque, New Mexico. In this contract-to-permanent position, you will play a vital role in safeguarding the organization’s information systems and data against cyber threats. This role is ideal for a detail-oriented individual ready to contribute to a highly regulated financial environment and ensure compliance with security standards.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and respond to security alerts from various tools and systems, ensuring threats are identified and mitigated promptly.</p><p>• Investigate cybersecurity incidents, including phishing attempts, malware infections, unauthorized access, and potential data breaches.</p><p>• Conduct comprehensive vulnerability assessments and support remediation activities across applications, endpoints, and infrastructure.</p><p>• Assist in maintaining compliance with industry regulations and frameworks such as ISO 27001 and other relevant standards.</p><p>• Perform log analysis and engage in proactive threat hunting to detect unusual activity and emerging risks.</p><p>• Collaborate with internal teams such as IT, Risk, and Compliance to ensure the effectiveness of security controls and documentation.</p><p>• Develop and maintain incident response plans, playbooks, and standard operating procedures to streamline security operations.</p><p>• Support security awareness initiatives, including training programs and phishing simulations.</p><p>• Stay updated on new cyber threats and best practices to strengthen the organization’s security posture.</p><p>Other duties as needed</p>
<p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
We are looking for an experienced Business Analyst to drive AI initiatives and streamline legal workflows for a long-term contract position in Omaha, Nebraska. This role requires a proactive approach to process mapping, requirement gathering, and solution design while collaborating with attorneys, project managers, and technical teams. If you have a strong background in business analysis, automation, and AI tools, we encourage you to apply and contribute to innovative projects.<br><br>Responsibilities:<br>• Analyze and document legal and administrative workflows to identify areas for improvement and automation.<br>• Collaborate with attorneys and business teams to roll out AI tools and optimize their integration into workflows.<br>• Gather, define, and communicate business and technical requirements to stakeholders and developers.<br>• Lead initiatives involving Power Apps and Dataverse to enhance productivity and efficiency.<br>• Partner with third-party vendors and internal teams to manage and execute Dataverse-related projects.<br>• Identify and evaluate potential AI use cases to enhance operational processes.<br>• Develop and support automation solutions for internal processes to improve efficiency.<br>• Provide project management support for various initiatives, ensuring timely delivery and stakeholder satisfaction.<br>• Assist in designing data strategies and reporting solutions to meet organizational needs.<br>• Coordinate with developers and vendors to implement integrations seamlessly.