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180 results for Support Specialist jobs

Support Specialist

Forsyth, GA
onsite
Temporary to Hire
26.6 - 30.8 USD / Hourly
We are looking for a Support Specialist to provide hands-on technical assistance for end users in Forsyth, Georgia. This contract opportunity is ideal for someone who can diagnose desktop and network-related issues, explain solutions clearly to non-technical users, and maintain a dependable support experience. The role focuses on day-to-day troubleshooting, documentation, and coordination of repairs across a Windows-based environment. Responsibilities: • Deliver front-line desktop support for employees by resolving hardware, software, printer, and peripheral issues in a timely manner • Investigate technical incidents, determine root causes, and recommend practical solutions that restore user productivity • Record service requests, troubleshooting steps, resolutions, and installation updates accurately within the ticketing system • Communicate with end users throughout the support process to gather details, provide status updates, and confirm issue resolution • Coordinate equipment repair and replacement activities with external vendors when onsite fixes are not sufficient • Maintain and troubleshoot Windows workstations and related devices to ensure reliable daily operations • Support Microsoft 365 and Active Directory administration tasks, including user access and account-related assistance • Assist with basic network troubleshooting to identify connectivity problems and escalate more complex issues when needed
2026-06-08T00:00:00Z

Applications Support Specialist

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones. Responsibilities: • Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform. • Configure assignment rules and target audiences to streamline training assignments for Commercial learners. • Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals. • Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary. • Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders. • Generate compliance and completion reports while validating data accuracy using Excel. • Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments. • Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences. • Adhere to established governance standards, including naming conventions and metadata protocols. • Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
2026-06-11T00:00:00Z

IT Support Specialist

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
IT Support SpecialistWe are seeking a dedicated IT Support Specialist to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.Responsibilities<ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul>
2026-06-09T00:00:00Z

IT Support Specialist

Tallahassee, FL
onsite
Temporary / Contract
30 - 40 USD / Hourly
We are seeking an IT Support Specialist to provide technical support for end users across Windows-based environments. This role will support day-to-day IT operations, troubleshoot hardware and software issues, and administer core technologies including Active Directory and Microsoft 365. This is an onsite role in Tallahassee, FL. Key Responsibilities<ul><li>Provide Tier 1–2 technical support for Windows operating systems (Windows 10/11)</li><li>Troubleshoot and resolve issues related to desktops, laptops, peripheral devices, and printers</li><li>Support user account management in Active Directory (user creation, group membership, password resets)</li><li>Administer and support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint</li><li>Perform onboarding and offboarding tasks (account provisioning, equipment setup, access changes)</li><li>Document incidents, requests, and resolutions in a ticketing system</li><li>Escalate complex issues to higher-level support teams as needed</li><li>Assist with software installs, patches, updates, and basic security best practices</li><li>Provide clear, professional communication to end users with varying technical skill levels</li></ul>
2026-05-18T00:00:00Z

IT Support Specialist

Naples, FL
onsite
Permanent / Full Time
20 - 25 USD / Hourly
We are seeking a motivated and customer-focused PC Technician / IT Support Specialist to join a growing IT team. This is an excellent opportunity for someone early in their IT career who is eager to gain hands-on experience supporting end users and troubleshooting hardware/software issues in a fast-paced environment. Key Responsibilities<ul><li>Install, maintain, and troubleshoot computer hardware, including desktops, laptops, and peripherals</li><li>Install, update, and support software and operating systems (Windows environments)</li><li>Provide technical support to end users, both in-person and remotely</li><li>Diagnose and resolve hardware, software, and connectivity issues</li><li>Document issues, resolutions, and processes in a ticketing system</li><li>Assist with system upgrades, imaging, and deployments</li><li>Work closely with end users to ensure a positive support experience</li></ul>
2026-06-03T00:00:00Z

IT Support Specialist

West Los Angeles, CA
onsite
Permanent / Full Time
80000 - 130000 USD / Yearly
Job TitleIT Support Specialist Company OverviewA private investment and services organization based in Los Angeles, California is seeking a highly capable IT professional to support a dynamic, high-performance environment with a strong focus on VP and executive-level support. The organization prioritizes operational excellence, discretion, and seamless technology experiences, delivering high-touch support to both internal teams and senior stakeholders. This role is critical in maintaining a reliable and efficient IT environment across office and remote settings. Role SummaryThe IT Support Specialist will serve as a hands-on IT generalist, providing comprehensive technical support with a strong emphasis on executive-level service in Los Angeles, California. This role focuses on delivering white-glove support to senior leaders while maintaining day-to-day IT operations across systems, devices, and infrastructure. The ideal candidate brings broad technical expertise, strong customer service instincts, and the ability to operate independently in high-trust environments. Key Responsibilities<ul><li>Provide high-touch, white-glove IT support to executives and end users, both onsite and remotely</li><li>Troubleshoot and resolve issues across hardware, software, networking, and mobile devices</li><li>Support and maintain end-user environments including laptops, desktops, printers, and collaboration tools</li><li>Administer and support conference room and video conferencing technologies</li><li>Manage onboarding/offboarding processes, including equipment setup and access configuration</li><li>Maintain core IT systems including operating systems, applications, and network connectivity</li><li>Partner with external vendors for system maintenance, upgrades, and issue resolution</li><li>Support basic IT security best practices and ensure secure usage of devices and systems</li><li>Proactively identify opportunities to improve IT processes, user experience, and system reliability</li><li>Provide clear communication, training, and guidance to users on technology tools and best practices</li></ul>Compensation & Benefits<ul><li>$90,000 - $130,000 base salary with discretionary bonus</li><li>Comprehensive health, dental, and vision insurance</li><li>Paid time off, including vacation and sick leave</li><li>Opportunity to work in a high-impact, trusted IT role supporting senior leadership</li></ul>Additional Details<ul><li>Onsite role with occasional travel to additional locations</li><li>Hybrid support environment with both in-office and remote responsibilities</li><li>High level of autonomy and direct interaction with executive stakeholders</li><li>Requires flexibility and responsiveness to support business-critical needs</li></ul>
2026-05-28T00:00:00Z

Client Support Specialist

Saint Paul, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Client Support Specialist to support a busy software organization in Saint Paul, Minnesota. This Contract position offers an interim assignment expected to last 3+ months and follows a hybrid schedule with two days onsite and three days remote each week. The person in this role will serve as a key point of contact for customers by managing phone and email inquiries, resolving access-related issues, and delivering timely assistance that supports a positive service experience. Responsibilities:• Manage incoming and outgoing customer communications, addressing questions, service concerns, and follow-up needs with professionalism and urgency.• Set up user accounts, remove access for former users, and handle related administrative requests with a high degree of accuracy.• Guide new customers through the onboarding process and provide clear updates as they move through service setup.• Review and respond to password reset requests and other support tickets within established response expectations.• Track recurring issues and analyze call or ticket patterns to help strengthen support processes and service quality.• Enter, update, and maintain customer information and service records in Excel and other tracking tools with careful attention to detail.• Work closely with colleagues across the team to share information, coordinate solutions, and ensure customer needs are fully addressed.• Uphold confidentiality standards while maintaining a detail-oriented and customer-focused approach in every interaction
2026-06-12T00:00:00Z

Legal Support Specialist

San Francisco, CA
onsite
Temporary / Contract
28 - 32 USD / Hourly
A San Francisco–based law firm is seeking an experienced and detail-oriented Litigation Support Specialist to support attorneys and litigation teams through all phases of the litigation lifecycle. This is a contract-to-hire opportunity for someone who excels in managing large volumes of data, supporting e‑discovery workflows, and ensuring litigation materials are accurately organized and accessible. The Litigation Support Specialist will work closely with attorneys, paralegals, and IT teams to support document review, discovery, and trial preparation efforts in a fast-paced legal environment. Key Responsibilities<ul><li>Support litigation teams with e‑discovery and document management throughout active cases</li><li>Assist with document collections, processing, and productions</li><li>Manage and maintain litigation databases and document review platforms (e.g., Relativity)</li><li>Coordinate document review workflows and ensure quality control during review projects</li><li>Prepare and organize discovery responses, exhibits, and trial materials</li><li>Support deposition and trial preparation, including exhibit management and logistics</li><li>Troubleshoot basic technical issues related to litigation databases and review tools</li><li>Collaborate with attorneys, paralegals, and vendors on discovery-related tasks</li><li>Ensure compliance with court rules, discovery deadlines, and confidentiality standards</li></ul>
2026-05-28T00:00:00Z

Customer Support Specialist

Johnston, IA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is seeking a Customer Support Specialist for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career. What You’ll Do<ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul>Shift & Schedule<ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul>Additional Details<ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
2026-05-22T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities• Respond to customer inquiries via phone, email, and chat• Resolve issues and document outcomes in CRM systems• Escalate complex issues to internal teams• Identify service trends and improvement opportunities
2026-06-09T00:00:00Z

Customer Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-06-09T00:00:00Z

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Support Specialist to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping resolve inquiries, providing product or service information, and ensuring a positive customer experience. The ideal candidate will have strong communication skills, problem-solving abilities, and solid Microsoft Office skills, especially in Word, Excel, Outlook, and Teams. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer issues and escalate complex concerns when needed</li><li>Maintain accurate customer records and interaction notes in company systems</li><li>Use Microsoft Outlook to manage communications and schedule follow-ups</li><li>Prepare reports, update spreadsheets, and track support metrics using Microsoft Excel</li><li>Create and edit customer correspondence and documentation in Microsoft Word</li><li>Collaborate with internal teams using Microsoft Teams and other communication tools</li><li>Provide product, service, and account information to customers</li><li>Identify opportunities to improve processes and enhance the customer experience</li></ul>
2026-06-12T00:00:00Z

Customer Support Specialist

Rockville, MD
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul>
2026-06-09T00:00:00Z

Claims Specialist

Chesterfield, MO
onsite
Temporary / Contract
30 - 55 USD / Hourly
We are looking for a Claims Specialist to join a growing legal and risk team in Chesterfield, Missouri. This Long-term Contract position is well suited for someone who is detail oriented and can oversee complex claim activity, coordinate with internal and external partners, and maintain strong documentation practices in a fast-moving environment. The role offers broad exposure across multiple operating companies and supports workers’ compensation, auto liability, and general liability matters. You will play an important part in helping the organization manage risk, control claim costs, and improve claims workflows as the business continues to expand. Responsibilities: • Oversee claims from initial notice through final resolution, ensuring each case is documented thoroughly and advanced in a timely manner. • Manage a varied caseload with significant emphasis on workers’ compensation matters, along with auto liability and general liability exposures. • Work closely with third-party administrators, insurance carriers, and outside counsel to support effective claim handling and informed decision-making. • Gather, review, and organize records such as wage information, incident details, and related supporting materials needed for evaluation and processing. • Submit and track claims in alignment with company standards and applicable regulatory obligations, maintaining accuracy throughout the process. • Partner with teams across operations, human resources, legal, and safety to collect facts, resolve open issues, and move claims toward closure. • Monitor milestones, deadlines, reserves, settlement discussions, and litigation-related developments in collaboration with the Claims Manager. • Maintain secure, well-ordered claim files while protecting confidential information and supporting process improvements in a high-volume, evolving organization. The pay range for this position is 30 to 55. Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-06-12T00:00:00Z

Documentation Specialist

Coopersburg, PA
onsite
Temporary / Contract
20 - 24 USD / Hourly
Robert Half is seeking a detail-oriented and organized Documentation Specialist to join a local team. In this role, you will be responsible for creating, reviewing, updating, and maintaining accurate records and documents to support business operations, compliance, and internal processes. The ideal candidate is highly organized, skilled in managing sensitive information, and able to ensure documentation is complete, accurate, and accessible. Key Responsibilities:<ul><li>Create, edit, review, and maintain business documents, records, and files</li><li>Ensure documentation is accurate, complete, and compliant with company policies and procedures</li><li>Organize and manage digital and physical filing systems</li><li>Track document versions, approvals, and updates</li><li>Prepare reports, forms, and supporting materials as needed</li><li>Coordinate with internal departments to collect and verify information</li><li>Maintain confidentiality of sensitive records and information</li><li>Identify opportunities to improve documentation processes and workflow efficiency</li><li>Support audits, compliance reviews, and record retrieval requests</li></ul>
2026-05-29T00:00:00Z

Documentation Specialist

Tallahassee, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Documentation Specialist/Technical Writer to support a public sector program in Tallahassee, Florida. This Contract position focuses on transforming detailed technical and business information into well-organized, user-friendly documentation that supports project delivery and operational clarity. The role partners with stakeholders, subject matter experts, and technical teams to create accurate materials, strengthen communication, and promote consistent documentation practices. This opportunity is ideal for someone who can balance writing, analysis, and project support in a structured environment. Responsibilities: • Create, update, and organize a wide range of IT and project documentation, ensuring materials remain accurate, accessible, and aligned with program needs. • Convert complex technical concepts and business details into clear content tailored to technical teams, leadership, and end users. • Produce user guides, reference materials, process documents, and other formal publications in collaboration with development, QA, and support teams. • Maintain documentation repositories and coordinate specialized documentation assignments to support ongoing project activities. • Evaluate and refine draft materials such as design records, system summaries, and technical notes to improve quality, consistency, and completeness. • Gather information through interviews, research, and review of source materials to develop structured and reliable documentation. • Facilitate or support requirements discussions with business and technical stakeholders, then capture findings in organized business analysis deliverables. • Prepare current-state and future-state process documentation, contribute to process improvement efforts, and ensure artifacts follow applicable standards and regulatory guidelines. • Act as a communication link between users, project teams, and leadership by preparing updates, briefings, and supporting project coordination efforts. • Report for duty as designated essential staff during emergency situations when directed.
2026-06-10T00:00:00Z

Sales Support Specialist

Rockville, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented and proactive Sales Support Specialist to assist our sales team with daily operations, client communication, order processing, and administrative support. This role is ideal for someone who thrives in a fast-paced environment, has strong organizational skills, and is committed to delivering excellent customer service. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-06-10T00:00:00Z

Sales Support Specialist

Hyattsville, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented Sales Support Specialist to support our sales team with administrative coordination, customer communication, and order-related activities. The ideal candidate is organized, responsive, and able to manage multiple priorities in a fast-paced environment. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-06-10T00:00:00Z

Sales Support Specialist

Silver Spring, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented Sales Support Specialist to support our sales team with administrative coordination, customer communication, and order-related activities. The ideal candidate is organized, responsive, and able to manage multiple priorities in a fast-paced environment. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li><li>Assist with reporting, data entry, and general sales administration. </li></ul>
2026-06-10T00:00:00Z

Sales Support Specialist

Gaithersburg, MD
onsite
Temporary / Contract
28 - 32 USD / Hourly
We are seeking a detail-oriented and proactive Sales Support Specialist to assist our sales team with daily operations, client communication, order processing, and administrative support. This role is ideal for someone who thrives in a fast-paced environment, has strong organizational skills, and is committed to delivering excellent customer service. This role supports sales operations through reporting, CRM management, and client coordination. Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-06-10T00:00:00Z

Sales Support Specialist

Bethesda, MD
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented Sales Support Specialist to support our sales team with administrative coordination, customer communication, and order-related activities. The ideal candidate is organized, responsive, and able to manage multiple priorities in a fast-paced environment Responsibilities<ul><li>Prepare sales reports, proposals, and presentations</li><li>Maintain CRM records and client data</li><li>Process orders and ensure documentation accuracy</li><li>Support client follow‑ups and internal coordination</li></ul>
2026-06-10T00:00:00Z

Operations Support Specialist

Albuquerque, NM
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are seeking an Operations Support Specialist to join our banking operations team in a critical back-office role supporting the daily movement, balancing, and settlement of bank funds. This position requires hands-on experience with core banking operations including ACH processing and disputes, domestic and international wire transactions, daily account settlement, reconciliations, exception processing, NSF/non-post handling, stop payments, chargebacks, and general transaction research. The ideal candidate will have a strong understanding of operational workflows within a financial institution, exceptional attention to detail, and the ability to manage time-sensitive transactions with accuracy and confidentiality. Additional responsibilities include assisting with debit card disputes, regulatory reporting, account research, audit support, balancing activities, and cross-functional support to branch and accounting teams as needed. Candidates should bring prior banking operations, bookkeeping, or accounting experience, strong problem-solving skills, and a solid commitment to operational excellence and customer service. This role is paying 50-60k depending on experience and is a full time/permanent role.
2026-06-09T00:00:00Z

SEO Specialist

Minneapolis, MN
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for an SEO Specialist to join a healthcare organization in Bloomington, Minnesota, on a Long-term Contract assignment. This position will shape search visibility across traditional search engines, answer-driven experiences, and emerging AI platforms to help attract and engage prospective patients and members. The role partners with marketing, communications, and digital experience teams to strengthen content discoverability, improve search performance, and support a modern, insight-led search strategy. Responsibilities: • Create and guide comprehensive search initiatives spanning organic search, answer-based discovery, and AI-generated result environments to increase audience reach and conversion opportunities. • Evaluate website performance through technical reviews and recommend improvements related to crawlability, indexing, site structure, structured data, and page experience. • Research keywords, topics, entities, and evolving user intent patterns to inform content plans aligned with how people search across web, voice, and AI-assisted channels. • Develop optimization recommendations for page content, metadata, internal linking, and information architecture to improve rankings and strengthen visibility in featured answers and generative experiences. • Partner with cross-functional teams in marketing, communications, and web experience to align search priorities with business goals and digital content initiatives. • Establish and refine best practices for local search presence, schema usage, content formatting, and AI-friendly content structures that support trust and discoverability. • Build and maintain reporting dashboards in Adobe Analytics and interpret performance data to identify opportunities across organic traffic, ranking trends, answer placement, and referral patterns. • Share actionable insights, performance recaps, and recommendations with stakeholders, including observations on shifting search behavior and new developments in AI-driven discovery. • Support major digital initiatives such as website migration planning and implementation from a search impact perspective when needed.
2026-06-12T00:00:00Z

SEO Specialist

Salt Lake City, UT
onsite
Temporary / Contract
40 - 50 USD / Hourly
Are you passionate about SEO, content strategy, and driving measurable organic growth? Our client is seeking an SEO Specialist to support a large portfolio of healthcare-focused websites. This role will focus on content optimization, technical SEO, keyword strategy, website copywriting, and performance reporting across multiple locations.What You'll Do<ul><li>Develop and execute SEO strategies to improve organic search performance</li><li>Write and optimize website content, landing pages, blogs, and resource articles</li><li>Conduct keyword research and identify content opportunities</li><li>Audit and improve existing website content for rankings, traffic, and engagement</li><li>Monitor website performance and provide recommendations for growth</li><li>Identify and resolve technical SEO issues including indexing, crawl errors, redirects, and broken links</li><li>Track SEO metrics and create performance reports with actionable insights</li><li>Collaborate with marketing, web development, and content teams on SEO initiatives</li></ul>
2026-06-09T00:00:00Z

Desktop Support Specialist/Lead

Cedar Rapids, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an experienced Desktop Support Specialist/Lead to join our team in Cedar Rapids, Iowa in a contract-to-permanent capacity. This role is suited for a hands-on support specialist who can resolve advanced end-user technology issues, guide endpoint standards, and partner with technical teams to strengthen day-to-day operations. You will act as a senior escalation resource while helping improve device management, software delivery, and support processes across the organization. Responsibilities: • Provide advanced desktop and endpoint support for issues escalated beyond the front-line service desk, ensuring timely resolution of complex user-facing problems. • Oversee endpoint administration through Microsoft Intune, including device policy enforcement, compliance monitoring, patching, and configuration management. • Coordinate application packaging, deployment, and maintenance activities to deliver consistent software experiences across the business. • Standardize workstation setup and lifecycle practices for new deployments, refresh initiatives, operating system upgrades, and related rollouts. • Partner with infrastructure, security, and engineering teams to assist with broader technical projects involving servers, networks, and endpoint protection. • Serve as a knowledgeable resource for entry-level support staff by sharing guidance, troubleshooting expertise, and best practices. • Create and maintain clear technical documentation, support procedures, and knowledge base materials to improve team effectiveness. • Identify opportunities to streamline support operations through automation, scripting, and process improvements using tools such as PowerShell.
2026-05-26T00:00:00Z