13 results for Servicenow jobs

ServiceNow Developer

Princeton, NJ
onsite
Temporary
45 - 55 USD / Hourly
<ul><li>Develop and configure ServiceNow modules: ITSM, HRSD, Facilities, CMDB, Asset, and custom apps.</li><li>Build catalog items, workflows, Flow Designer actions, UI Policies, Client Scripts, and Business Rules.</li><li>Develop integrations with systems like PeopleSoft, Identity Management, LMS platforms, and facilities systems.</li><li>Support data imports, API integrations, and platform upgrades.</li><li>Collaborate with campus departments to gather requirements and document solutions.</li><li>Maintain platform security, roles, ACLs, and system health.</li><li>Provide Tier 3 support and create technical/user documentation.</li></ul>
2026-03-20T00:00:00Z

ServiceNow Developer

Princeton, NJ
onsite
Temporary
43.5385 - 50.413 USD / Hourly
<ul><li>Develop and configure ServiceNow modules: ITSM, HRSD, Facilities, CMDB, Asset, and custom apps.</li><li>Build catalog items, workflows, Flow Designer actions, UI Policies, Client Scripts, and Business Rules.</li><li>Develop integrations with systems like PeopleSoft, Identity Management, LMS platforms, and facilities systems.</li><li>Support data imports, API integrations, and platform upgrades.</li><li>Collaborate with campus departments to gather requirements and document solutions.</li><li>Maintain platform security, roles, ACLs, and system health.</li><li>Provide Tier 3 support and create technical/user documentation.</li></ul>
2026-03-20T00:00:00Z

ServiceNow Developer

Norristown, PA
remote
Temporary
68 - 73 USD / Hourly
Robert Half is seeking a ServiceNow Developer to support the implementation and enhancement of enterprise IT Service Management (ITSM) processes through the ServiceNow platform. This role will be responsible for designing, configuring, developing, troubleshooting, and implementing both baseline and custom applications to improve platform functionality and automate business workflows.The ideal candidate will have hands-on experience building and deploying ServiceNow solutions including forms, workflows, flow designer processes, and custom scripting to support scalable business operations. Key Responsibilities:<ul><li>Design and implement ServiceNow forms, workflows, flows, and scripts</li><li>Develop and test custom applications within the ServiceNow platform</li><li>Perform code reviews on development work completed by other team members</li><li>Troubleshoot and resolve platform-related issues</li><li>Configure and enhance ITSM-related modules</li><li>Support automation of business processes through ServiceNow capabilities</li><li>Collaborate with internal stakeholders to translate business requirements into technical solutions</li></ul>
2026-03-10T00:00:00Z

Pod Lead- ServiceNow Development

Cincinnati, OH
onsite
Permanent
100000 - 120000 USD / Yearly
We are looking for an experienced ServiceNow developer to lead and oversee technical projects within the platform. This role requires strong leadership skills, technical expertise, and the ability to collaborate effectively with cross-functional teams to deliver innovative solutions. Based in Blue Ash, Ohio, this position offers the opportunity to shape and optimize ServiceNow applications while mentoring less experienced team members. Responsibilities: • Lead the design, development, and deployment of ServiceNow applications and modules tailored to organizational needs. • Provide guidance and mentorship to less experienced developers, conducting code reviews and ensuring adherence to industry best practices. • Collaborate with stakeholders and cross-functional teams to gather requirements, define project scope, and deliver high-quality solutions. • Customize workflows, business rules, UI policies, and client scripts to meet specific client requirements. • Monitor platform stability and performance, proactively identifying and implementing optimization strategies. • Stay informed about ServiceNow updates and recommend upgrades or enhancements to improve functionality. • Document technical specifications, system architecture, and deployment processes to ensure clarity and consistency. • Ensure the scalability of the ServiceNow platform through proactive planning and development. • Troubleshoot and resolve complex technical issues to maintain system reliability.
2026-03-20T00:00:00Z

ServiceNow CMDB Specialist

Houston, TX
remote
Temporary
52 - 57 USD / Hourly
Key Responsibilities CMDB Management<ul><li>Implement, configure, and maintain the ServiceNow CMDB in collaboration with infrastructure operations and platform owners</li><li>Define and enforce CMDB policies, standards, business rules, and procedures</li><li>Perform audits and reconciliation to ensure CMDB data accuracy and integrity</li></ul>ServiceNow Discovery<ul><li>Configure and manage discovery schedules, probes, sensors, and credentials</li><li>Deploy and manage MID Servers</li><li>Analyze and optimize discovery data sources</li><li>Understand and create discovery patterns as needed</li></ul>CMDB & CSDM Enablement<ul><li>Manage CI classes and relationships within the CMDB</li><li>Align CMDB structure with the Common Services Data Model (CSDM)</li><li>Design automation to identify, clean up, and retire stale configuration items</li></ul>Technical Foundations<ul><li>Apply networking knowledge (IP addressing, protocols, ports, firewalls) to support discovery and CMDB accuracy</li><li>Support Windows and Linux environments, including DNS, DHCP, and Active Directory integrations</li><li>Manage service accounts and ensure secure system access</li></ul>Scripting & Automation<ul><li>Use basic scripting (PowerShell, JavaScript, or Python) to automate CMDB and discovery processes</li></ul>Collaboration & Enablement<ul><li>Partner with IT teams, business stakeholders, and vendors to align CMDB capabilities with organizational goals</li><li>Provide guidance and training on CMDB best practices</li></ul>Reporting & Analytics<ul><li>Build and maintain CMDB dashboards and reports</li><li>Configure and monitor the CMDB Health Dashboard</li><li>Analyze CMDB performance and recommend improvements</li></ul>
2026-03-19T00:00:00Z

Sr. Service Desk

Los Angeles, CA
onsite
Temporary
33 - 40 USD / Hourly
We are looking for an experienced and dedicated Sr Service Desk specialist to join our team in Los Angeles, California. In this role, you will provide high-level remote support in a formal business environment, ensuring exceptional customer service and technical assistance to end users. This is a contract-to-permanent position, offering an excellent opportunity to showcase your skills and grow within a dynamic organization. Responsibilities:• Deliver outstanding remote technical support to end users, addressing hardware, software, and connectivity issues promptly.• Maintain clear and attentive communication while assisting executives and other users with technical challenges.• Document all support activities thoroughly to ensure accurate tracking and resolution.• Collaborate with team members to identify and implement solutions for recurring technical issues.• Provide guidance and training to users on system functionalities and best practices.• Monitor and respond to service desk tickets within established timelines, ensuring efficient resolution.• Stay updated on current technologies to better support end users and improve service delivery.• Adhere to organizational policies and procedures while maintaining a high level of integrity.• Utilize remote access tools effectively to troubleshoot and resolve issues.• Support system changes or upgrades as needed, ensuring minimal disruption to operations.
2026-03-18T00:00:00Z

Customer Service

Miami, FL
onsite
Temporary
0 - 0 USD / Yearly
Robert Half is seeking a dependable and customer-focused Bilingual Customer Service Representative (Spanish/English) to support a high-volume service environment. This role requires strong communication skills, attention to detail, and the ability to handle multiple customer inquiries efficiently and professionally. Responsibilities<ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with account questions, service requests, and issue resolution</li><li>Enter and update customer information accurately in the system</li><li>Respond to emails and online inquiries in a timely manner</li><li>Escalate complex concerns to appropriate departments when needed</li><li>Track interactions and maintain detailed documentation</li><li>Provide clear explanations of services, policies, and next steps</li><li>Maintain professionalism and empathy during difficult conversations</li></ul>
2026-02-20T00:00:00Z

Customer Service

North Bergen, NJ
onsite
Permanent
60000 - 70000 USD / Yearly
We are seeking a highly organized and client-focused Customer Service and Account Manager to join our logistics team. This role is responsible for managing day-to-day operations for apparel clients, ensuring exceptional service, timely deliveries, and strong client relationships. The ideal candidate will have experience in logistics, supply chain, or apparel distribution and possess excellent communication and problem-solving skills. Key Responsibilities:<ul><li>Serve as the primary point of contact for assigned apparel clients, managing all inquiries and service requests.</li><li>Oversee order processing, shipment tracking, and delivery schedules to ensure accuracy and timeliness.</li><li>Coordinate with internal teams (warehouse, transportation, and operations) to resolve issues and meet client expectations.</li><li>Monitor inventory levels and assist clients with replenishment planning.</li><li>Prepare and analyze reports on shipment status, performance metrics, and account activity.</li><li>Handle escalations promptly and provide proactive solutions to prevent service disruptions.</li><li>Maintain strong relationships with clients through regular communication and account reviews.</li><li>Identify opportunities for process improvements and upselling additional services.</li></ul>
2026-02-25T00:00:00Z

Customer Service

Syracuse, NY
onsite
Temporary
18 - 21 USD / Hourly
Robert Half is currently hiring a Customer Service Representative for a reputable organization in the Syracuse area. This contract role is ideal for someone who thrives in a fast‑paced environment and enjoys helping customers resolve questions and issues with professionalism. Key Responsibilities<ul><li>Handle incoming calls, emails, and inquiries from customers</li><li>Provide accurate information, troubleshoot issues, and ensure high‑quality service</li><li>Document customer interactions, updates, and resolutions in internal systems</li><li>Maintain knowledge of company products, policies, and procedures</li><li>Collaborate with internal teams to resolve escalated issues</li><li>Assist with administrative tasks including data entry, order processing, and account updates</li><li>Maintain a positive, customer‑focused attitude in all interactions</li></ul>
2026-03-02T00:00:00Z

Service Manager

Hingham, MA
onsite
Permanent
75000 - 80000 USD / Yearly
We are looking for a Service Manager to lead and oversee the service operations within our organization in Hingham, Massachusetts. This role involves ensuring exceptional customer service, managing service department functions, and fostering attentive relationships with customers and team members. The ideal candidate will possess strong leadership skills, operational expertise, and a commitment to maintaining high ethical standards. Responsibilities: • Develop and execute annual and monthly business plans and budgets for the service department. • Build and maintain warranty service partnerships with manufacturers and third-party administrators, while overseeing the warranty claims process. • Design and implement strategies to promote services within the company's market area. • Establish competitive service rates, salaries, incentives, and internal billing structures that align with financial goals. • Manage parts inventory systems to optimize gross margin returns while ensuring customer satisfaction. • Oversee call handling, routing, and dispatching systems to ensure efficient service delivery. • Procure and maintain tools, vehicles, and equipment essential for service operations, ensuring their security and upkeep. • Create and enforce customer service policies that align with the company’s mission and values. • Recruit, train, and supervise service technicians and other team members, ensuring compliance with company policies and promoting accessory and service agreement sales. • Address customer inquiries, complaints, and concerns in a considerate and courteous manner to ensure satisfaction.
2026-03-20T00:00:00Z

Service Designer

Charlotte, NC
onsite
Temporary
50 - 70 USD / Hourly
We are seeking a Service Designer to support our marketing team on a part-time contract basis (~20 hours per week). This role will focus on improving customer and brand experiences across marketing channels, ensuring that campaigns, digital touchpoints, and customer interactions work together seamlessly.The ideal candidate will bring a customer-first mindset, helping map and design how customers engage with our brand across the entire marketing journey—from discovery and engagement to conversion and retention.Key Responsibilities<ul><li>Design and optimize end-to-end marketing and customer experiences across digital and campaign touchpoints</li><li>Create customer journey maps and service blueprints that visualize how users interact with marketing channels</li><li>Identify gaps, friction points, and opportunities across marketing funnels and brand experiences</li><li>Collaborate with marketing, creative, UX, and product teams to align customer experience strategies with campaign execution</li><li>Translate research and customer insights into actionable improvements for marketing programs and initiatives</li><li>Facilitate workshops and cross-functional discussions to improve customer journeys and brand engagement</li><li>Ensure consistency across marketing touchpoints including websites, campaigns, email, and digital platforms</li></ul>
2026-03-10T00:00:00Z

Service Coordinator

San Diego, CA
onsite
Temporary
23 - 27 USD / Hourly
About the Company: Our client is a growing construction company known for delivering high-quality projects on time and within budget. They value teamwork, communication, and a commitment to excellence. The Service Coordinator will play a key role in ensuring smooth project execution and exceptional client service.Position Overview: The Service Coordinator will act as the central point of contact between clients, project teams, and subcontractors, ensuring timely and efficient service delivery. This role requires strong organizational skills, excellent communication, and the ability to manage multiple priorities in a fast-paced construction environment.Key Responsibilities:<ul><li>Coordinate service requests, work orders, and project schedules between clients, field teams, and subcontractors.</li><li>Serve as the primary contact for client inquiries, providing timely updates and solutions.</li><li>Monitor project progress, ensuring deadlines and quality standards are met.</li><li>Prepare and maintain service documentation, reports, and records.</li><li>Collaborate with project managers and field staff to anticipate needs and resolve issues proactively.</li><li>Assist with ordering materials, tracking inventory, and managing vendor relationships.</li><li>Support administrative tasks, including invoicing, data entry, and reporting as needed.</li><li>Promote a culture of safety, compliance, and professionalism across all service interactions.</li></ul>
2026-03-13T00:00:00Z

Service Writer

Waianae, HI
onsite
Permanent
55000 - 58240 USD / Yearly
We are looking for a dedicated Service Writer to join our growing team in Waianae, Hawaii. In this role, you will play a pivotal part in managing essential office operations while supporting our accounting and billing processes. This position offers an excellent opportunity to contribute to a collaborative environment and grow professionally within the agriculture industry. If interested in this role, please call Erica Huggins at 808.452.0256. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. Responsibilities:• Manage accounts receivable processes by ensuring timely and accurate invoicing and payment collection.• Coordinate receiving and ordering processes to streamline billing procedures and suggest improvements to leadership.• Assist in implementing and maintaining internal controls and guidelines for accounting transactions.• Input employee timesheet data and verify documents for accuracy and compliance.• Analyze and investigate billing errors, offering solutions to improve processes.• Reconcile customer and vendor accounts to ensure proper collections and payments.• Provide detailed process analysis and support across related companies as needed.• Communicate effectively with internal teams and customers to ensure smooth operations.• Perform additional duties as assigned to support office functions and accounting tasks.
2026-03-16T00:00:00Z