<p>WHAT YOU’LL FOCUS ON</p><p>Ensuring high quality delivery of project requirements and service levels throughout the project life cycle.</p><p>Conducting client meetings, including project kickoff and closing meetings.</p><p>Preparing and reviewing client project deliverables and reports.</p><p>Identifying, implementing and communicating best practices and process knowledge across multiple projects and delivery teams.</p><p>Collaborating with the Site Lead to provide information and data analysis for client-facing project leads.</p><p>Performing job administration responsibilities, including status reports, budget to actuals, and performance evaluations for Senior Analysts and Analysts.</p><p>Inspiring a team and providing growth and development opportunities.</p><p>Assessing and mitigating risks and ensuring that project controls, including statutory and regulatory requirements, are in place.</p><p>Reviewing and ensuring adherence to client information and confidentiality agreements.</p><p><br></p><p>WHAT WILL HELP YOU BE SUCCESSFUL</p><p>You encourage others and create coaching programs to help teams succeed and grow.</p><p>You’re recognized for your knowledge and your ability to deliver optimized work products.</p><p>You share ideas across teams with a mutual goal of optimizing project quality.</p><p>You foster a positive culture through relationship building.</p><p>You seek opportunities for your own professional development as well as identify opportunities for others to learn.</p><p><br></p><p><br></p><p>Work with BA's and stakeholders to understand and recommend solutions to meet business requirements</p><p>Develop new and update existing workflows, forms, integrations, reports, dashboards and process automation</p><p>Tool capability requires use of modern development tools and techniques including; ServiceNow Workflow, Flow Designer, Integration HUB, REST API, JavaScript and other web-based protocols and standards (HTML, CSS, JSON, SOAP, REST, XML)</p>
<p>We are seeking a seasoned ServiceNow Strategic Portfolio Management (SPM) Product Owner with at least 5 years of experience enhancing ServiceNow platforms. This role focuses on driving the development and optimization of SPM solutions to align with organizational goals. The ideal candidate will serve as a liaison between stakeholders and technical teams to ensure successful delivery of innovative solutions.</p><p><br></p><p>This position is a hybrid schedule - onsite Monday - Wednesday, remote the remainder of the week. </p><p><br></p>
We are seeking a ServiceNow Support Specialist to assist with managing and resolving user inquiries via the ServiceNow platform. Key Responsibilities: Respond to and resolve ServiceNow tickets related to training inquiries Troubleshoot platform issues and escalate complex problems Provide guidance on ServiceNow usage Support administrative tasks such as printing/shipping materials and coordinating room logistics Top 3 Requirements: Proven experience using ServiceNow (SNOW) Strong sense of urgency and responsiveness Excellent communication skills Ideal Candidate: A detail-oriented, customer-focused detail oriented with a background in IT service management tools and a proactive approach to problem-solving.
<p>We are looking for an experienced Lead Information Security Analyst. In this role, you will play a pivotal part in ensuring robust security governance and compliance in a dynamic services environment. This position offers the opportunity to lead initiatives that strengthen security policies, controls, and regulatory adherence while leveraging the ServiceNow platform.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain security policies, standards, and controls to safeguard organizational assets.</p><p>• Ensure compliance with financial regulatory requirements and industry standards using the ServiceNow platform.</p><p>• Provide strategic input for technology solutions that enhance security governance and risk management.</p><p>• Collaborate with cross-functional teams to deliver high-quality security solutions aligned with business goals.</p><p>• Lead mid-to-large sized projects, offering thought leadership and technical expertise.</p><p>• Solve complex security challenges while guiding and mentoring less experienced team members.</p><p>• Conduct risk assessments and implement best practices to mitigate potential security vulnerabilities.</p><p>• Stay updated on emerging threats and technologies to continuously improve security measures.</p><p>• Partner with vendors to optimize security frameworks and ensure effective implementation.</p><p>• Drive the adoption of industry-leading practices in information assurance and risk management.</p>
We are looking for an experienced IT Service Desk Administrator to join our team in New York, New York. In this Contract-to-Permanent role, you will provide technical support and troubleshooting for end-users, ensuring smooth operation of IT systems and devices. This position requires a strong background in desktop support, network troubleshooting, and a variety of IT tools and platforms.<br><br>Responsibilities:<br>• Provide comprehensive technical support for hardware, software, and network-related issues.<br>• Manage and resolve tickets through the ServiceNow platform, ensuring timely follow-up and resolution.<br>• Troubleshoot and support mobile devices, including Apple and Android systems.<br>• Perform network troubleshooting to identify and resolve connectivity issues.<br>• Administer and maintain Active Directory, including user account management.<br>• Support and maintain printers, ensuring functionality and addressing any technical problems.<br>• Assist in the setup, configuration, and maintenance of Microsoft products and applications.<br>• Follow ITIL processes to deliver high-quality service management.<br>• Collaborate with team members to improve IT support processes and end-user satisfaction.
We are looking for a skilled Project Administrator III to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will play a pivotal part in ensuring the smooth execution of project activities, including scheduling, budgeting, and administrative tasks. This position requires a proactive and organized individual with strong experience in project coordination and a solid understanding of industry practices.<br><br>Responsibilities:<br>• Develop and manage project schedules, budgets, and administrative workflows to ensure timely completion of objectives.<br>• Coordinate logistics for meetings, including reserving conference rooms, setting up conference calls, and arranging necessary resources.<br>• Record detailed meeting minutes and track action items to ensure follow-up and accountability.<br>• Assist with the creation of presentations and other project-related materials to support effective communication.<br>• Collaborate with project staff to facilitate seamless execution of project plans and deliverables.<br>• Apply industry knowledge to evaluate and enhance project processes, ensuring alignment with best practices.<br>• Utilize tools like Salesforce, Tableau, and ServiceNow to support data analysis and reporting needs.<br>• Maintain a high level of organization and judgment when performing various tasks and supporting project goals.<br>• Communicate effectively with project leaders and managers to report progress and address any challenges.
<p>We are looking for an experienced Help Desk Manager to oversee and lead our IT support operations in Glens Falls, New York. This role involves managing a team of help desk professionals, ensuring high-quality service delivery, and providing exceptional support to executives and staff alike. The ideal candidate will excel in team leadership, technical problem-solving, and training development.</p>
<p>We are looking for a motivated and customer-focused <strong>Customer Experience Specialist</strong> to provide exceptional support to Independent Operators. In this long-term contract role, you will act as a key resource for resolving business-related issues while fostering trust and collaboration with stakeholders. This position is based in Emeryville, California, and offers an exciting opportunity to contribute to a dynamic and service-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Address and resolve operator concerns across multiple channels with efficiency and professionalism.</p><p>• Partner with different teams to escalate complex issues and ensure timely resolutions.</p><p>• Provide tailored solutions to operators and follow up to ensure satisfaction.</p><p>• Build and maintain strong relationships with Independent Operators through transparent and responsive communication.</p><p>• Document case resolutions to identify trends and enhance future support processes.</p><p>• Advocate for operator needs by communicating feedback and reporting system bugs.</p><p>• Utilize customer service tools such as <strong>Zendesk </strong>and <strong>ServiceNow </strong>to manage inquiries and track progress.</p><p>• Assist operators with connectivity issues and deliver solutions for technical challenges.</p><p>• Ensure exceptional service delivery while adapting to flexible work schedules, including weekends.</p>
<p>Robert Half is building a network of experienced Help Desk Analysts for upcoming contract and contract-to-hire opportunities with our clients. These roles suit professionals with 2–4 years of IT support who are ready to take on escalated issues and contribute to IT process improvements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Troubleshoot escalated issues with desktops, laptops, and mobile devices.</li><li>Manage Active Directory accounts and group policies.</li><li>Support remote access, VPNs, and network connectivity.</li><li>Document solutions and contribute to internal knowledge bases.</li></ul>
<p>We are seeking an experienced ITSM Administrator to manage and optimize our BMC Helix platform. This role is responsible for ensuring ITIL-aligned processes are implemented, maintained, and continuously improved to deliver high-quality, efficient, and customer-focused IT services. This will be a contract to hire role that will be ONSITE. </p><p><br></p><ul><li>Serve as the ITSM administrator for BMC Helix, ensuring platform stability, configuration, and optimization.</li><li>Design, implement, and maintain ITIL processes including incident management, problem management, change management, service request fulfillment, asset management, and configuration management.</li><li>Partner with implementation teams to drive platform rollout and ensure seamless adoption across all offices.</li><li>Define, track, and manage KPIs and SLAs to monitor and improve service quality.</li><li>Collaborate with stakeholders across IT and business units to align ITSM processes with organizational goals.</li></ul>
<p>We are looking for an experienced Cyber Security Analyst to join our team in King of Prussia, Pennsylvania. This position is focused on ensuring the organization's security posture aligns with industry best practices and regulatory standards. As part of a long-term contract, you will play a key role in risk management, governance, compliance, and stakeholder engagement.</p><p>**hybrid 3 days a week in office </p><p><br></p><p>Responsibilities:</p><p>• Assist with the development and maintenance of GRC process and procedure documentation</p><p>• Develop and maintain corporate policies, procedures, and frameworks to ensure alignment with recognized industry standards and best practices.</p><p>• Conduct assessments to identify gaps in security practices and recommend solutions to mitigate risks effectively.</p><p>• Manage the organization's risk register by documenting, prioritizing, and tracking mitigation efforts.</p><p>• Perform vendor risk assessments and establish monitoring protocols to address potential risks associated with third-party engagements.</p><p>• Ensure compliance with regulatory requirements and industry standards by monitoring, reporting, and maintaining the compliance framework.</p><p>• Collaborate with business units to understand critical processes and educate stakeholders on risk management concepts.</p><p>• Partner with technical teams to validate remediation plans and present risk findings to governance committees.</p><p>• Monitor and respond to regulatory and industry changes to ensure the organization remains compliant.</p><p>• Coordinate with departments such as IT, Legal, and HR to align risk and compliance efforts.</p><p>• Prepare and deliver metrics and reports on risk and compliance to senior leadership and governance boards.</p>
<p>Robert Half is seeking a Sr. Service Delivery Manager.</p><p>Remote, may require quarterly travel to key client sites predominately in the Southwest. </p><p><br></p><p>The Service Delivery Manager (SDM) will oversee the end-to-end delivery of IT services for a portfolio of clients. The Service Delivery Manager is responsible for overseeing the delivery of managed services to clients, ensuring that all service level agreements (SLAs) are met and that customer satisfaction is maximized. The SDM will coordinate cross-functional teams, manage technical escalations, and drive continuous improvement in service delivery processes. This is a client-facing role requiring both strong technical and operational acumen as well as excellent interpersonal skills.</p><p>________________________________________</p><p>Key Responsibilities:</p><p>• Serve as the primary point of contact for assigned clients regarding service performance, escalations, and ongoing delivery.</p><p>• Coordinate internal teams (helpdesk, NOC, engineering) to ensure smooth resolution of incidents and implementation of service changes.</p><p>• Monitor and report on SLAs, KPIs, and service metrics, using tools like ServiceNow, LogicMonitor, Splunk or similar platforms.</p><p>• Own the process for ensuring incidents are resolved and coordinating resources to deliver timely solutions.</p><p>• Deliver post-incident reviews/root causes, and drive continuous improvement.</p><p>• Maintain documentation, process runbooks, and service delivery playbooks</p><p>• Partner with Client Success Manager (CSM) to conduct regular client service reviews, including performance reporting, roadmaps, and opportunity identification.</p><p>• Work with Client Success Managers and technical leads to align IT solutions with evolving client needs.</p><p>Other duties as needed</p><p><br></p>
<p>We are seeking a seasoned <strong>Technical Product Owner</strong> with 5 to 10 years of experience to join a dynamic product team. This role is ideal for candidates with hands-on experience working with platforms such as ServiceNow, SAP, or similar enterprise systems, and who are comfortable engaging in architectural discussions with technical stakeholders.</p>
<p>Are you passionate about delivering a world-class customer experience? Do you thrive at solving problems and helping others succeed? We are looking for motivated candidates to join a fast-paced technical support team in a dynamic environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide font-line end-user support for configuration changes, including new fields, page layouts, and validation rules to meet the needs of the business. </li><li>Salesforce account setup, adding sharing rules and public groups, user admin setup. </li><li>Maintain all aspects of users and license management including user setup/deactivation, roles, profiles, public groups and permissions in a Salesforce</li><li>Troubleshoot customized Salesforce features, such as custom objects, permissions, and workflows within the company's implementation.</li><li>Provide support for Salesforce Service Cloud, addressing issues related to customer service, case management, and automation processes.</li><li>Ensure smooth functionality of tools and platforms integrated with Salesforce, such as Microsoft Teams or ServiceNow.</li><li>Diagnose data integration problems between Salesforce and other systems (e.g., ServiceNow, financial platforms, or custom applications), addressing issues like failed requests, bad response codes, or mismatched data.</li><li>Investigate and optimize automated workflows using API knowledge to reduce repetitive tasks and improve efficiency.</li><li>Utilize debugging tools such as Postman to simulate API calls, diagnose issues, and validate data transactions between systems.</li><li>Provide technical support for custom workflows or apps built on Salesforce that rely on API integrations, resolving errors or misconfigurations impacting functionality.</li></ul><p><br></p><p>Please contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com) to learn more.</p>
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support for both Mac and Windows systems, ensuring seamless operations for office and remote teams. This is a long-term contract position ideal for someone who thrives in a dynamic environment and takes pride in delivering high-quality customer service.<br><br>Responsibilities:<br>• Deliver Tier 1-2 technical support for Mac and Windows systems, with a primary focus on macOS environments.<br>• Manage and resolve service desk tickets efficiently using ServiceNow.<br>• Utilize Jamf to oversee and support macOS endpoints effectively.<br>• Provide technical assistance to both office-based and remote teams, ensuring uninterrupted operations.<br>• Collaborate with IT leadership and other departments to maintain consistent and reliable service delivery.<br>• Uphold exceptional standards of customer service, ensuring timely responses to technical issues.<br>• Troubleshoot and resolve issues related to Active Directory and Windows 10 systems.<br>• Document recurring technical problems and propose solutions to enhance system efficiency.
<p>In this role, you will work in a fast-paced environment, gaining valuable skills in time management, problem-solving, and technical troubleshooting. You will be responsible for providing deskside support, managing hardware deployments, and ensuring system reliability.</p><p> </p><p>Key Responsibilities:</p><ul><li>Serve as the primary point of contact for on-site technical support and break/fix tasks for desktops and laptops</li><li>Deploy and configure Windows 10/11 devices and provide user orientation</li><li>Utilize tools such as ServiceNow for ticket management and asset tracking</li><li>Perform system maintenance, software upgrades, backups, and recovery tasks</li><li>Provide technical guidance to Tier 2 and Tier 3 teams as needed</li><li>Support disaster recovery and continuity exercises</li><li>Document resolutions in ITSM tools and maintain compliance with SLAs</li><li>Configure and deploy mobile devices, laptops, thin clients, and associated equipment</li><li>Perform asset control tasks and assist with procurement and disposal processes</li></ul><p><br></p>
We are looking for a skilled Desktop Support Analyst to join our team in Solana Beach, California. In this long-term contract role, you will provide technical assistance to end-users, ensuring seamless operation of desktop systems and related technologies. This is an excellent opportunity to work closely with executive teams while supporting a dynamic group of users.<br><br>Responsibilities:<br>• Deliver prompt and efficient technical assistance to end-users, addressing hardware, software, and system issues.<br>• Manage and maintain Microsoft technologies, including Office 365 and Windows-based computers.<br>• Configure and troubleshoot Azure and Intune environments to ensure optimal performance.<br>• Oversee the functionality of Logitech AV systems, ensuring smooth operations for executive and board meetings.<br>• Provide high-quality, white-glove support to executives and senior management.<br>• Utilize ticketing systems such as Freshservice, ServiceNow, or Jira to track and resolve technical issues.<br>• Collaborate with team members to identify and implement solutions while working independently when necessary.<br>• Support a user base of approximately 85 individuals, including 12+ executives.<br>• Ensure consistent communication and excellent interpersonal interactions with users and stakeholders.<br>• Maintain desktop administration tasks and uphold system standards.
<p>We are seeking a skilled and experienced Tier 2/3 Desktop Support Analyst to provide comprehensive end-user support in a dynamic IT environment for a well know company in Ankeny, IA. This individual will be responsible for managing hardware/software issues, supporting machine deployments, and utilizing modern endpoint management tools like SCCM and Intune (or similar MDM tools). This is not a help desk role—only candidates with proven Tier 2 support experience will be considered.</p><p><br></p><p><strong>100% ONSITE IN ANKENY / LONG TERM CONTRACT</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Provide hands-on Tier 2 desktop support for Windows and Apple environments (MacBooks, iPhones, iPads).</p><p>Perform break/fix troubleshooting and machine deployments across varied end-user environments.</p><p>Deliver support for Microsoft 365 applications and a variety of hardware platforms.</p><p>Utilize SCCM to:</p><ol><li>Deploy operating system images, application packages, and software updates.</li><li>Manage SCCM infrastructure: site servers, distribution points, and management points.</li><li>Monitor SCCM logs and resolve deployment/configuration issues.</li><li>Run inventory reporting for hardware and software assets.</li><li>Support co-managed environments alongside Microsoft Intune.</li></ol><p>Leverage Intune to:</p><ol><li>Manage mobile and endpoint devices.</li><li>Troubleshoot device/app deployments and compliance policies.</li></ol><p>Deliver reporting on device compliance and user activity.</p><p>Support remote users using tools such as Bomgar (or any remote-in technology).</p><p>Respond to and manage incidents using ServiceNow (or any equivalent ticketing system).</p><p>Collaborate with IT team members to ensure smooth operations and assist with ongoing IT projects.</p>
We are looking for an experienced IT Security Specialist to join our team on a long-term contract basis in Deerfield Beach, Florida. In this role, you will focus on ensuring compliance with security policies, regulatory standards, and industry best practices by conducting risk assessments, managing vendor relationships, and collaborating across departments. This position offers an excellent opportunity to contribute to a robust security framework while optimizing compliance processes.<br><br>Responsibilities:<br>• Conduct comprehensive risk assessments on internal systems, third-party vendors, and external applications to identify gaps and ensure adherence to security policies.<br>• Support compliance programs, including evidence collection, audit readiness, and remediation related to frameworks such as ISO 27001, SOC 1/SOC 2, and others.<br>• Perform IT control testing, privacy assessments, and vulnerability reviews to maintain compliance with regulatory standards.<br>• Collaborate with cross-functional teams, including IT, Legal, Compliance, and Procurement, to draft and review security clauses in vendor agreements.<br>• Manage and update the risk register, tracking issues from identification to resolution.<br>• Act as a key point of contact for external auditors and regulatory bodies, facilitating compliance reviews and providing necessary documentation.<br>• Develop and refine policies, processes, and operational runbooks to enhance risk management and compliance efficiency.<br>• Prepare detailed risk and compliance reports for leadership, including dashboards to ensure transparency and accountability.<br>• Utilize tools such as Archer or ServiceNow to streamline compliance and risk management activities.
<p>Responsibilities:</p><p>• Coordinate and manage identity and access management projects, ensuring deadlines are met and deliverables are completed successfully.</p><p>• Collaborate with global teams to design, build, and deploy services across the Americas zone.</p><p>• Oversee the overhaul of delegation models for Active Directory, including permissions and access enhancements.</p><p>• Configure access controls and ensure security improvements within directory services.</p><p>• Utilize technical knowledge of Active Directory and Azure Entra ID to support project execution and troubleshooting.</p><p>• Facilitate meetings with various IT stakeholders, driving discussions and documenting outcomes.</p><p>• Prepare technical documentation and reports using Microsoft Word, Excel, and PowerPoint.</p><p>• Leverage ServiceNow for ticketing and tracking project-related tasks.</p><p>• Conduct research on new technologies to support ongoing and future initiatives.</p><p>• Act as a liaison between technical teams and business units to ensure clear communication and alignment.</p>
<p>We are looking for a skilled End_user Commputing Administrator to join our team in Seattle, Washington. In this role, you will design and implement solutions to ensure the security and efficiency of end-user devices while maintaining high functionality standards. You will collaborate across cloud and on-premises environments to enhance user experiences and support technology initiatives globally.</p><p><br></p><p>Responsibilities:</p><p>• Develop and automate processes to enhance the security and performance of end-user devices.</p><p>• Manage tools and solutions that provide flexibility while safeguarding organizational systems.</p><p>• Create and maintain technology roadmaps, refresh plans, and standards for user devices across global operations.</p><p>• Optimize user experience by working with both on-premises and cloud-based solutions.</p><p>• Collaborate on project teams to identify and implement technology solutions that meet user needs.</p><p>• Monitor and update security measures to protect devices and systems from potential threats.</p><p>• Troubleshoot and resolve issues related to end-user computing environments.</p><p>• Ensure compliance with ITIL processes and organizational policies.</p><p>• Utilize ServiceNow and related applications to streamline IT service management processes.</p><p>• Provide technical expertise in Active Directory, Microsoft Windows Server.</p><p><strong><u>Core Benefits: </u></strong> </p><p><strong>M/D/V (When can</strong></p><p><strong>they enroll): </strong> day 1</p><p><strong>ST/LT/Disability</strong></p><p><strong>Insurance? </strong> yes</p><p><strong>Retirement</strong></p><p><strong>Plan: </strong> 401K</p><p><strong>PTO/Holidays/Sick</strong></p><p><strong>Time: </strong> 3 weeks plus sick time and 10 holidays</p><p> </p><p><strong><u>Added benefits: </u></strong> </p><p>Example: Is</p><p>parking provided or paid for? Onsite freeE</p>
<p>We are looking for an experienced Endpoint Administrator to join our team in Blue Bell, Pennsylvania. In this Contract-to-Permanent role, you will play a vital part in managing endpoint devices, ensuring compliance, and providing executive-level IT support. This position is ideal for someone with expertise in mobile device management and strong communication skills to interact with diverse stakeholders.</p><p>**4 days a week onsite in Blue Bell, PA office </p><p><br></p><p>Responsibilities:</p><p>• Manage mobile device policies, oversee patching updates, and ensure compliance for iOS devices using tools such as MobileIron and Intune.</p><p>• Develop and implement automation workflows using PowerShell to streamline workstation management and OS deployments.</p><p>• Handle advanced tasks such as task sequencing, Autopilot configurations, and PowerShell scripting for efficient endpoint administration.</p><p>• Act as a Tier 3 escalation point to resolve complex IT issues, including connectivity problems and site outages.</p><p>• Provide high-level support for executives, offering personalized assistance and ensuring seamless technology use for C-level stakeholders.</p><p>• Collaborate with the ServiceNow platform to manage and track IT service requests.</p><p>• Ensure the security and functionality of all endpoint devices by maintaining up-to-date patches and configurations.</p>
We are looking for a dedicated Medical Claims Analyst to join our healthcare team in Minneapolis, Minnesota. In this long-term contract position, you will play a vital role in processing leave of absence claims, ensuring compliance with medical certifications, and calculating benefit allocations. This is an excellent opportunity to contribute to a fast-paced industry while leveraging your expertise in medical claims and benefits administration.<br><br>Responsibilities:<br>• Process and manage leave of absence claims by coordinating medical certifications and ensuring timely submissions.<br>• Calculate benefit amounts, including allocations from corporate and state sources, to ensure accurate disbursements.<br>• Review, approve, or deny claims based on established guidelines and medical documentation.<br>• Utilize systems such as ServiceNow and Workday to track, manage, and process claims efficiently.<br>• Maintain detailed records of claims and benefits to ensure compliance and accuracy.<br>• Communicate with healthcare providers to confirm certifications and resolve discrepancies.<br>• Address rejected claims by investigating issues and providing resolutions.<br>• Collaborate with team members to streamline leave administration processes.<br>• Provide guidance to employees regarding medical leave policies and benefits.<br>• Stay updated on state and federal regulations related to leave and benefits administration.
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for an experienced IT Procurement Analyst to join our team in Woodland Hills, CA. This Contract-to-permanent position offers the opportunity to manage IT procurement and hardware asset operations for enterprise-level solutions. The ideal candidate will excel in vendor negotiations, cost optimization, and procurement processes while contributing to efficient hardware management strategies.</p><p><br></p><p>Responsibilities:</p><p>• Manage the procurement of IT hardware and oversee vendor relationships to ensure optimal pricing and quality.</p><p>• Negotiate contracts with hardware vendors to secure favorable terms and cost-effective solutions.</p><p>• Conduct RFIs, RFPs, and RFQs to streamline procurement processes and ensure compliance with organizational standards.</p><p>• Lead asset recovery efforts and take ownership of inventory management for enterprise hardware.</p><p>• Collaborate with internal teams to determine hardware requirements and recommend suitable solutions.</p><p>• Provide expertise in setting up workstations and managing hardware configurations for end-users.</p><p>• Utilize tools such as ServiceNow and D365 to track and manage procurement activities.</p><p>• Monitor and optimize costs associated with hardware acquisitions and maintenance.</p><p>• Facilitate meetings with vendors to discuss product offerings and ensure alignment with organizational needs.</p><p>• Stay updated on industry trends and emerging technologies to inform procurement strategies.</p>
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for an experienced Project Manager with a strong background in auditing and compliance to join our team in Woodland Hills, California. This Contract-to-Permanent position offers an exciting opportunity to lead critical projects focused on control implementations and audit remediations. The ideal candidate will thrive in dynamic environments, demonstrating proactive problem-solving skills and the ability to drive results in complex organizational settings.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the implementation of new and existing compliance controls, ensuring alignment with audit findings and remediation plans.</p><p>• Manage projects focused on SOX compliance and cybersecurity controls, delivering structured solutions to enhance organizational processes.</p><p>• Collaborate with cross-functional teams, including colleagues in international regions, to ensure cohesive project execution.</p><p>• Utilize tools such as Jira and ServiceNow to track project progress and streamline workflows, adapting methodologies as needed.</p><p>• Drive remediation efforts, addressing audit findings with a hands-on approach and providing proactive recommendations.</p><p>• Work persistently to overcome obstacles, ensuring that projects stay on track and meet deadlines.</p><p>• Communicate effectively with stakeholders to gain buy-in and resolve challenges, fostering a collaborative environment.</p><p>• Coordinate with accounting and auditing teams to align project objectives with compliance standards.</p><p>• Maintain flexibility in managing projects across infrastructure, security, and compliance domains.</p><p>• Deliver regular updates and reports to leadership, highlighting progress and addressing any risks or issues.</p>
