We are looking for an experienced Project Manager/Sr. Consultant to join our team in San Jose, California. This Contract-to-permanent position is ideal for a detail-oriented individual with a strong background in vendor management, delivery governance, and IT project execution. The successful candidate will play a pivotal role in managing vendor relationships, ensuring delivery excellence, and driving alignment between business needs and technology solutions.<br><br>Responsibilities:<br>• Oversee vendor delivery engagements, maintaining accountability and ensuring alignment with organizational objectives.<br>• Define and enforce service delivery standards, including SLAs, KPIs, and quality benchmarks, to drive consistency and performance.<br>• Monitor delivery outcomes and address gaps or challenges proactively to ensure high-quality results.<br>• Manage escalation processes effectively, resolving issues and holding vendors accountable for their commitments.<br>• Collaborate with internal stakeholders to align vendor activities with evolving business requirements and priorities.<br>• Build and maintain strong partnerships with large consulting firms while ensuring strict adherence to performance and delivery guidelines.<br>• Guide vendors in implementing delivery frameworks such as Agile, SAFe®, or other methodologies as required.<br>• Evaluate delivery processes related to IT systems and business applications, ensuring efficiency and quality.<br>• Lead presentations and reports to communicate progress, challenges, and solutions to stakeholders at all organizational levels.

• Proven expertise in vendor management and delivery governance, with experience managing large-scale systems integrator partnerships.<br>• Strong track record of resolving escalations and addressing delivery challenges effectively.<br>• Skilled in fostering collaborative relationships with consulting firms while maintaining performance accountability.<br>• Exceptional communication and presentation skills, with the ability to engage stakeholders across business and technology teams.<br>• Proficiency in Agile Scrum methodologies and familiarity with frameworks like SAFe® or similar.<br>• PMP certification and extensive experience in IT project management.<br>• Hands-on experience with tools such as Atlassian Jira, SAP, S/4HANA, and ServiceNow applications.<br>• Technical understanding of IT systems and business application delivery processes.

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