<p>We are looking for a motivated and friendly Customer Service Representative to join our team in Charlotte, North Carolina. This Contract-to-permanent position is ideal for someone who thrives in a fast-paced environment and enjoys delivering exceptional service to customers. The role involves managing sales orders, scheduling services, and maintaining accurate records while collaborating with both customers and team members.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as a primary point of contact for customers, providing responsive and professional support by phone and email regarding orders, quotes, and product availability.</li><li>Manage order entry and fulfillment for small to mid-size client accounts, ensuring accuracy and timely processing from start to finish.</li><li>Track, update, and communicate order status proactively — including estimated delivery times, backorder notifications, and any changes to order details.</li><li>Partner with customers to resolve inquiries and troubleshoot issues, maintaining a positive and solutions-oriented approach.</li><li>Complete daily administrative and operational tasks such as order invoicing, data entry, and required documentation to keep workflows running smoothly.</li><li>Handle payment transactions and maintain accurate financial records for customer accounts.</li><li>Support inventory control processes — assisting with cycle counts, monitoring stock levels, and helping to reduce scrap or loss where possible.</li><li>Contribute to warehouse operations by coordinating incoming and outgoing shipments, and assisting with loading or unloading materials as needed.</li><li>Ensure all customer shipments are processed accurately and on schedule each day.</li><li>Collaborate with internal teams to improve processes, strengthen customer satisfaction, and maintain operational efficiency.</li><li>Take on additional responsibilities and special projects as needed to support business goals.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Collierville, Tennessee. In this long-term contract position, you will play a vital role in delivering exceptional customer experiences through effective communication and problem-solving skills. You will handle a variety of tasks, including managing inbound and outbound calls, data entry, and scheduling appointments.<br><br>Responsibilities:<br>• Respond to inbound calls promptly and professionally, addressing customer inquiries and resolving issues.<br>• Manage outbound calls to follow up on customer concerns or provide additional information.<br>• Perform accurate data entry to maintain and update customer records and order information.<br>• Handle email correspondence to address customer questions and provide timely updates.<br>• Schedule appointments efficiently while coordinating with customers and internal teams.<br>• Utilize Microsoft Excel and Word to track, document, and organize customer interactions.<br>• Process orders with precision, ensuring all details are entered correctly.<br>• Maintain a positive and helpful attitude to ensure customer satisfaction during every interaction.<br>• Collaborate with team members to improve service processes and resolve complex customer issues.
We are looking for a dedicated Customer Service Representative to join our team in Cary, North Carolina. This is a Contract to permanent position, offering the chance to grow within a reputable organization in the wholesale distribution industry. The role involves providing outstanding customer support while contributing to team goals in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Respond to customer inquiries with efficiency and ensure a positive experience.<br>• Process product orders accurately and maintain detailed records in the system.<br>• Identify customer needs related to equipment or services and provide appropriate solutions.<br>• Make outbound calls to assist customers and address their concerns.<br>• Collaborate with team members to meet key performance indicators and achieve sales targets.<br>• Learn and adapt to new systems and tools to enhance customer interactions.<br>• Provide consultative support to customers to guide them in selecting suitable products or services.<br>• Participate in training sessions to stay updated on company offerings and procedures.<br>• Maintain a business casual appearance and uphold a focused demeanor during all interactions.
<p>We are looking for a dedicated <strong>Call Center/Customer Service Specialist</strong> to join our team at an <strong>HVAC company.</strong> This is a c<strong>ontract to hire opportunity in Plano, Texas.</strong> In this role, you will handle customer inquiries, provide solutions to issues, and ensure a positive experience for customers interacting with our manufacturing products. This position requires excellent communication skills and a passion for delivering exceptional customer service in a fast-paced call center environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer calls, addressing inquiries, processing orders, and resolving technical issues related to company products.</p><p>• Identify and prioritize urgent customer concerns, escalating them to the appropriate department or supervisor as needed.</p><p>• Maintain detailed and accurate records of all customer interactions, including inquiries and complaints.</p><p>• Follow up with customers to confirm that their issues have been resolved and gather feedback on their experience.</p><p>• Stay informed about product updates and industry trends to provide knowledgeable support.</p><p>• Collaborate with team members and other departments to enhance customer satisfaction and streamline processes.</p><p>• Utilize customer service software and tools efficiently to manage inquiries and provide timely solutions.</p><p>• Assist customers in navigating product features and troubleshooting common issues.</p><p>• Contribute to improving overall customer experience by sharing insights and suggestions with the team.</p>
We are looking for a skilled and customer-focused Customer Service Representative to join our team in Fort Mill, South Carolina. This is a Contract to permanent position, offering an excellent opportunity to grow within a dynamic and detail-oriented environment. In this role, you will serve as the primary point of contact for customers, ensuring their needs are met with efficiency and care.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing clear and accurate information.<br>• Proactively update customers on the status of their orders and anticipate their needs based on the product or service stage.<br>• Address and resolve customer complaints with a detail-oriented approach, turning challenges into opportunities to build stronger relationships.<br>• Inform customers about additional products and services that may align with their needs.<br>• Manage inbound and outbound calls with a focus on delivering excellent customer service.<br>• Accurately process order entries and ensure all customer information is up-to-date.<br>• Collaborate with internal teams to resolve customer issues efficiently and effectively.<br>• Maintain a positive and empathetic attitude while interacting with customers to enhance their overall experience.<br>• Ensure all communications are documented properly to track customer interactions and follow-up needs.
<p>We are seeking a dynamic and dedicated <strong>Bilingual Customer Service Representative</strong> for a call center environment. The ideal candidate will possess strong communication skills in both Spanish and English and excel at providing outstanding customer service. You will serve as the first point of contact to assist clients with their inquiries, resolve issues, and enhance customer satisfaction.</p><p>This is a <strong>contract-to-hire opportunity</strong>, offering you the chance to showcase your skills and grow within the company.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries, complaints, and requests in both Spanish and English via phone, email, and chat platforms </li><li>Provide timely and professional solutions to resolve customer issues while adhering to company policies and service level agreements</li><li>Document interactions efficiently within CRM systems such as Salesforce.com </li><li>Identify customer needs and proactively provide recommendations or escalate complex issues to the appropriate department.</li><li>Maintain a high level of empathy and patience to ensure customer satisfaction while managing multiple interactions in a fast-paced environment.</li><li>Contribute to team goals by maintaining performance metrics such as response time, customer feedback ratings, and first-call resolution rates </li><li>Partner with supervisors and team leads to continuously improve processes and workflows to better serve customers.</li></ul><p><br></p>
<p>We are seeking an enthusiastic and detail-oriented Spanish Bilingual Customer Service Representative to join our team remotely. In this role, you will play an integral part in ensuring exceptional service and support to our customers while handling billing inquiries in both English and Spanish.</p><p><strong>Job Responsibilities:</strong></p><ul><li>Provide outstanding client support by responding to billing-related inquiries via phone, email, and chat in both English and Spanish.</li><li>Address client concerns by thoroughly investigating and resolving billing discrepancies in a timely manner.</li><li>Maintain accurate records of customer interactions and resolutions using Salesforce.com, our cloud-based system.</li><li>Continuously strive for customer satisfaction by adhering to Service Level Agreements (SLA) and company policies.</li><li>Collaborate with internal teams to improve processes and enhance client experience.</li></ul>
<p>We are seeking an enthusiastic and detail-oriented Spanish Bilingual Customer Service Representative to join our team remotely. In this role, you will play an integral part in ensuring exceptional service and support to our customers while handling billing inquiries in both English and Spanish.</p><p><strong>Job Responsibilities:</strong></p><ul><li>Provide outstanding client support by responding to billing-related inquiries via phone, email, and chat in both English and Spanish.</li><li>Address client concerns by thoroughly investigating and resolving billing discrepancies in a timely manner.</li><li>Maintain accurate records of customer interactions and resolutions using Salesforce.com, our cloud-based system.</li><li>Continuously strive for customer satisfaction by adhering to Service Level Agreements (SLA) and company policies.</li><li>Collaborate with internal teams to improve processes and enhance client experience.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in San Antonio, Texas. This is a contract position where you will play a critical role in scheduling patients for preventative health care screenings. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional communication skills while working independently after training.<br><br>Responsibilities:<br>• Schedule patients for preventative health care screenings, ensuring accuracy and efficiency.<br>• Handle a minimum of 70-80 calls per day to maintain productivity standards.<br>• Utilize computer systems to track and manage scheduling data effectively.<br>• Collaborate with experienced employees during training and transition to working independently.<br>• Maintain professionalism while managing interruptions and prioritizing tasks.<br>• Apply medical knowledge to assist patients and enhance scheduling processes.<br>• Demonstrate familiarity with healthcare systems, including EMR and TRICARE.<br>• Ensure adherence to business casual dress code while engaging with patients and team members.<br>• Provide excellent customer service to address patient inquiries and concerns.<br>• Follow established protocols and guidelines to meet organizational goals.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Sharonville, Ohio. In this long-term contract position, you will be responsible for delivering exceptional service by addressing customer inquiries, coordinating technician dispatches, and ensuring accurate record-keeping. This role requires a proactive approach to problem-solving and a commitment to maintaining high levels of customer satisfaction.<br><br>Responsibilities:<br>• Respond to incoming customer and technician calls, providing helpful support and escalating issues to dispatchers when necessary.<br>• Accurately input call details into the system and ensure timely processing of information.<br>• Coordinate service resources and collaborate with the operations team to streamline processes.<br>• Handle customer inquiries, dispatch technicians, and follow up as needed to ensure resolution.<br>• Assist with new customer setups and purchase order inquiries in partnership with the accounting team.<br>• Monitor and manage technician schedules to optimize productivity and maintain cost efficiency.<br>• Make proactive daily customer calls to enhance service levels and share call data with leadership.<br>• Investigate customer concerns, route issues to the appropriate team members, and respond to special requests.<br>• Utilize technology to track dispatched technicians and ensure operational efficiency.<br>• Support technician team functions by accurately recording activity and maintaining detailed records.
We are looking for a dedicated Customer Service Representative to join our team in Falls Church, Virginia. This is a contract position where you will play a vital role in supporting our collections department while delivering exceptional customer service. The ideal candidate thrives in a fast-paced environment, has a keen eye for detail, and brings strong organizational skills to the table.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound customer inquiries, ensuring a high level of satisfaction.<br>• Provide support to the collections department by managing and resolving account-related issues.<br>• Accurately process orders, payments, and updates using CRM systems such as Microsoft Dynamics.<br>• Maintain detailed and organized records of customer interactions and transactions.<br>• Utilize Microsoft Office Suite to create reports, track progress, and support team operations.<br>• Collaborate with team members to identify and implement process improvements.<br>• Deliver solutions to customer concerns in a precise and efficient manner.<br>• Prioritize and manage multiple tasks while meeting deadlines in a fast-paced setting.<br>• Communicate effectively with customers, colleagues, and management to ensure seamless service delivery.
<p><strong>Job Summary</strong></p><p><br></p><p>We are looking for a dedicated <strong>Call Center Representative</strong> to join our customer service team. Serving as the first point of contact for customers, you will play a crucial role in answering inquiries, resolving issues, and delivering exceptional service. If you have excellent communication skills, the ability to handle a high volume of calls, and a passion for helping others, we encourage you to apply today!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to incoming calls and emails, providing clear and helpful information while addressing customer inquiries or concerns.</li><li>Troubleshoot issues, de-escalate conflicts, and resolve customer concerns efficiently and professionally.</li><li>Accurately record customer information, inquiries, and resolutions in company systems.</li><li>Follow all company policies and protocols, including maintaining confidentiality and adhering to quality standards.</li><li>Handle a high volume of calls while managing other administrative tasks and maintaining professionalism.</li><li>Promote and recommend company products or services, where applicable, to maximize customer satisfaction.</li></ul><p><br></p>
We are looking for a dedicated and bilingual Customer Service Representative to join our team in Plano, Texas. This Contract-to-Permanent position requires exceptional communication skills and the ability to manage customer interactions effectively in a fast-paced environment. If you are detail-oriented and thrive on delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Engage with customers using active listening techniques to understand their needs and address inquiries or concerns promptly.<br>• Redirect or escalate calls to the appropriate team members and collaborate with other departments to resolve customer service issues.<br>• Expand knowledge of company processes and transactions to enhance service delivery and provide support across different teams.<br>• Report any workflow disruptions or service challenges to Customer Care leadership to maintain high service standards.<br>• Ensure compliance with company policies, training guidelines, supervisory instructions, and applicable regulations.<br>• Maintain professionalism and composure while handling challenging situations or ambiguous scenarios.<br>• Assist with data entry and document preparation to support customer service operations.<br>• Provide clear and concise written communications to customers and internal stakeholders.<br>• Strive to deliver solutions that benefit both customers and the organization.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Petersburg, Virginia. In this role, you will be the first point of contact for customers, handling inquiries and providing exceptional support. This is a long-term contract position in the manufacturing industry, ideal for someone with a strong commitment to delivering outstanding service.<br><br>Responsibilities:<br>• Respond promptly and courteously to inbound customer inquiries via phone or email.<br>• Provide accurate information about products and services to ensure customer satisfaction.<br>• Process customer orders efficiently, ensuring accuracy in data entry and order details.<br>• Address and resolve customer complaints or issues with a focus on achieving positive outcomes.<br>• Manage a high volume of inbound and outbound calls while maintaining a friendly and detail-oriented demeanor.<br>• Collaborate with internal departments to resolve customer concerns and improve service delivery.<br>• Maintain up-to-date knowledge of company products, policies, and procedures to assist customers effectively.<br>• Document customer interactions and transactions accurately in the system.<br>• Identify opportunities for process improvements to enhance the customer experience.<br>• Follow company protocols and standards to ensure a consistent and high-quality service.
<p><strong>Job Title:</strong> IS Technical Specialist III (Senior) – Oracle Developer</p><p><strong>Service Type: </strong>13-Week Contract to Hire</p><p><strong>Location:</strong> Bloomfield, MI</p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a highly skilled <strong>IS Technical Specialist III</strong> with expertise in Oracle development to join our team on a temporary basis. This senior-level role involves providing technical and consultative support, developing and maintaining Oracle-based systems, and contributing to strategic technology initiatives.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze, design, and develop systems based on user specifications.</li><li>Provide technical assistance for hardware and software issues.</li><li>Utilize advanced technical tools for systems development and support.</li><li>Stay current with industry trends and apply relevant knowledge to projects.</li><li>Mentor junior staff and assist in identifying training needs.</li><li>Lead specific projects and ensure successful delivery.</li><li>Perform other related duties as assigned.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Costa Mesa, California. In this role, you will provide exceptional support to customers by addressing inquiries, resolving issues, and assisting with navigating our website and related tools. This is a Contract-to-Permanent position, offering an excellent opportunity for growth and long-term employment.<br><br>Responsibilities:<br>• Respond to a high volume of inbound customer calls daily, ensuring all inquiries are addressed promptly and professionally.<br>• Assist customers with navigating the company website, including locating specific information and troubleshooting login issues.<br>• Provide guidance to users experiencing challenges with new system features or updates.<br>• Maintain accurate records of customer interactions and resolutions using CRM tools.<br>• Collaborate with internal teams to escalate and resolve complex issues efficiently.<br>• Offer exceptional service to enhance customer satisfaction and build long-term relationships.<br>• Utilize Office Suite tools to document and manage customer data effectively.<br>• Stay updated on product knowledge and company processes to provide accurate information.<br>• Handle customer concerns with patience and professionalism, ensuring a positive experience.
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Indianapolis, Indiana. This position plays a key role in delivering exceptional service to our customers while supporting business operations. As part of a non-profit organization, you will have the opportunity to make a meaningful impact while working in a dynamic, collaborative environment. This is a Long-term Contract position.<br><br>Responsibilities:<br>• Handle a wide range of customer service tasks, including responding to inquiries and resolving issues efficiently and effectively.<br>• Process integrated and non-integrated orders accurately, ensuring customer satisfaction and addressing errors promptly.<br>• Prepare and deliver monthly reports to management, providing accurate data and insights.<br>• Collaborate with freight carriers to file claims for damaged or lost goods, ensuring cost recovery.<br>• Utilize various software tools, including Salesforce, Microsoft Word, Excel, and Gmail, to manage daily tasks effectively.<br>• Maintain up-to-date knowledge of organizational products and services to address customer needs and provide effective solutions.<br>• Ensure department files and records are organized and current, adhering to best practices.<br>• Communicate effectively with customers, colleagues, and stakeholders, fostering positive relationships.<br>• Suggest and implement process improvements to enhance customer service operations.<br>• Handle sensitive data and information with discretion and confidentiality.
We are looking for a dedicated Customer Service Representative to join our team in Loveland, Ohio. This Contract-to-Permanent position involves supporting the maintenance of way market by managing customer interactions, processing orders, and ensuring a seamless experience. The role focuses on handling quotations, sales, shipments, and invoicing for a variety of products, including track tools, abrasives, welding materials, and more.<br><br>Responsibilities:<br>• Create and provide accurate price quotations while addressing customer inquiries related to pricing.<br>• Prepare detailed estimates and proposals, ensuring customer databases are updated with accurate information.<br>• Process and manage orders using the current system, with potential future transitions to new platforms.<br>• Respond to customer inquiries regarding orders, deliveries, shipments, and invoices in a timely and detail-focused manner.<br>• Build and maintain strong relationships with customers to foster trust and long-term partnerships.<br>• Maintain and update internal systems with accurate records and documentation.<br>• Assist in accounts receivable collections as needed, ensuring timely payment resolutions.<br>• Collaborate with suppliers to gather information on pricing, orders, and delivery schedules.<br>• Support marketing efforts by contributing to the development of materials and new product listings.<br>• Provide regular updates to management on market trends and potential business opportunities.
We are looking for a meticulous and proactive Customer Service Representative to join our team in Carlstadt, New Jersey. In this long-term contract role, you will provide exceptional support to ensure smooth order processing, accurate documentation, and excellent customer interactions. This position is ideal for someone with a strong background in administrative tasks and a customer-focused mindset.<br><br>Responsibilities:<br>• Process customer orders efficiently, ensuring accuracy and timely placement.<br>• Coordinate and create shipments to meet delivery schedules and customer expectations.<br>• Generate invoices for completed orders and ensure proper documentation.<br>• Scan and organize documents to maintain accurate and accessible records.<br>• Provide general administrative support to assist in daily office operations.<br>• Respond to inbound customer inquiries, delivering prompt and attentive service.<br>• Work closely with the team to ensure seamless communication and workflow.<br>• Utilize Salesforce or similar software to manage customer data and track interactions.
We are looking for a dedicated Customer Service Representative to join our team in Salt Lake City, Utah. This is a Contract to permanent position, offering an excellent opportunity for growth while supporting our expanding customer base. The ideal candidate will thrive in a fast-paced environment and be committed to delivering exceptional service to our clients.<br><br>Responsibilities:<br>• Handle incoming customer inquiries via phone and email, providing timely and accurate responses.<br>• Resolve customer issues effectively, ensuring a positive experience and maintaining high satisfaction levels.<br>• Communicate fluently in both English and Spanish to assist diverse clientele.<br>• Manage high call volumes with professionalism and efficiency, adapting to varying customer needs.<br>• Document customer interactions and resolutions in the system accurately for future reference.<br>• Collaborate with team members to streamline processes and improve overall service quality.<br>• Stay updated on company policies, products, and services to provide accurate information to customers.<br>• Identify opportunities to enhance customer experience and share feedback with management.<br>• Maintain a courteous and empathetic approach during all customer interactions.<br>• Adhere to company guidelines and procedures to ensure compliance and consistency.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Ault, Colorado. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining accurate records. This is an excellent opportunity to utilize your communication skills and contribute to a positive customer experience.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and resolve complaints with professionalism and efficiency.<br>• Maintain detailed and accurate records of customer interactions and transactions in the company database.<br>• Develop a strong understanding of company products and services to provide accurate information and assistance.<br>• Identify customer needs and recommend tailored solutions to address their concerns.<br>• Collaborate with internal teams to resolve complex customer issues and ensure a seamless service experience.<br>• Strive to meet or exceed key performance indicators, including response times, resolution rates, and customer satisfaction.<br>• Handle inbound and outbound calls effectively while maintaining a high level of professionalism.<br>• Assist with processing orders and data entry to ensure accurate and timely service delivery.<br>• Utilize tools such as Microsoft Excel to manage and organize customer data.<br>• Perform general administrative tasks, including filing and document management, as needed.
<p>We are looking for a dedicated Customer Service Representative to join our team in Springhill, LA on a long-term contract basis. In this role, you will play a vital part in ensuring customer satisfaction by managing order processes, addressing inquiries, and maintaining clear communication. This position offers an opportunity to work in a collaborative environment while honing your skills in customer service and administrative functions.</p><p><br></p><p>Responsibilities:</p><p>• Accurately enter and maintain customer orders using word processing and spreadsheet tools.</p><p>• Monitor order progress to ensure timely deliveries and adherence to forecasted commitments.</p><p>• Address customer inquiries and requests promptly, providing clear and detail-focused responses.</p><p>• Prepare concise reports, documentation, and correspondence with guidance from supervisors and experienced team members.</p><p>• Collaborate with team members to ensure seamless account coverage and efficient operations.</p><p>• Book customer orders in a timely and precise manner, ensuring data accuracy.</p><p>• Support the team in performing activities that improve workflow and enhance customer service.</p><p>• Maintain organized records and documentation to facilitate effective communication and reporting.</p><p>• Resolve routine customer concerns, escalating complex issues when necessary.</p>
<p>Robert Half is partnering with an industry leading manufacturer in the Twin Cities specializing in custom production and print finishing services. In this role, you’ll serve as a key liaison between customers, sales, and production—managing projects from order initiation through delivery. You’ll ensure that each job meets customer specifications, timelines, and quality expectations while maintaining strong communication across internal and external stakeholders. This is a great opportunity for someone with manufacturing or print industry experience who brings keen attention to detail, enjoys managing projects, and a passion for building lasting customer relationships.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for customers throughout the production process, ensuring clear communication and a positive service experience.</li><li>Translate customer requirements and sales details into accurate production orders, coordinating closely with estimating and production teams.</li><li>Review quotes, specifications, and timelines to confirm project accuracy and feasibility prior to production kickoff.</li><li>Oversee the progress of active jobs, tracking milestones and proactively addressing issues that could affect quality, cost, or delivery dates.</li><li>Facilitate smooth scheduling and workflow between departments to maintain on-time, high-quality output.</li><li>Conduct quality reviews and coordinate proofs, samples, or approvals with customers as needed.</li><li>Provide timely updates to customers and internal teams regarding order status, adjustments, or project challenges.</li><li>Generate billing documentation and ensure completed jobs are invoiced accurately.</li><li>Support account management and sales efforts through strong relationship-building and responsive service to promote repeat business.</li><li>Identify process improvements or communication enhancements to strengthen operational efficiency and customer satisfaction.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Tonawanda, New York. This position offers the opportunity to grow professionally in a supportive and dynamic environment. As a Contract-to-career role, it provides a pathway to long-term career development while contributing to the success of our organization.<br><br>Responsibilities:<br>• Provide exceptional support to customers by promptly addressing inquiries and resolving concerns.<br>• Accurately enter and process orders to ensure timely delivery and customer satisfaction.<br>• Collaborate with team members to maintain a cohesive and productive work environment.<br>• Handle incoming calls with professionalism, offering solutions and guidance as needed.<br>• Organize and manage files to ensure efficient record-keeping and easy access to information.
We are looking for a dedicated Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in ensuring customer satisfaction by providing timely and detail-oriented support to our clients. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic and collaborative environment.<br><br>Responsibilities:<br>• Provide assistance to customers with inquiries, order status updates, returns, and account-related concerns.<br>• Resolve customer issues with a focus on accuracy and thoroughness to ensure all concerns are addressed.<br>• Build strong relationships with clients to encourage loyalty and repeat business.<br>• Translate or explain product information and marketing materials for multilingual audiences when needed.<br>• Collaborate with internal teams to streamline processes and enhance the customer experience.<br>• Represent the company as a brand ambassador by embodying our values and enthusiasm for our products.<br>• Manage and prioritize multiple tasks in a fast-paced environment while maintaining professionalism.<br>• Handle inbound and outbound calls efficiently to address customer needs.<br>• Utilize call center systems and tools to ensure seamless communication and record-keeping.
