Location: Remote (Must have a quiet, dedicated workspace) Contract Length: 78-week contract Schedule: Full-time; must work Eastern Time Zone hours; Overtime required, including blackout dates at month-end <br> Role Overview We are seeking a detail-oriented and customer-focused detail oriented to join our team as a Customer Service Representative. This role supports both internal and external customers in a high-demand environment, requiring strong organizational skills, adaptability, and a commitment to accuracy. <br> Key Responsibilities Provide exceptional customer service related to sales, promotions, installations, and communications. Respond promptly and professionally to inquiries from customers and internal teams. Maintain accurate records of customer interactions, pricing, and contracts in ERP systems. Collaborate with Accounts Receivable to resolve invoice disputes and ensure timely collections. Prepare reports and support quality initiatives based on customer feedback and surveys. Research and resolve customer claims and complaints in compliance with consumer laws. Assist in developing initiatives to proactively inform and educate customers.
We are looking for a detail-oriented and friendly Customer Service Representative to join our team in Richfield, Wisconsin. In this long-term contract position, you will play a key role in ensuring seamless order management and exceptional customer support in the wood and furniture manufacturing industry. This opportunity is ideal for someone eager to develop their skills and contribute to a collaborative and supportive work environment.<br><br>Responsibilities:<br>• Input quotes, invoices, and sales orders with precision using company systems.<br>• Create and manage sales orders, ensuring accuracy in selecting appropriate components.<br>• Respond to customer inquiries promptly and professionally, maintaining high service standards.<br>• Collaborate with team members to complete administrative tasks and support daily operations.<br>• Learn company workflows through comprehensive training, gradually expanding responsibilities.<br>• Organize and prioritize tasks effectively in a fast-paced, high-volume environment.<br>• Identify and resolve issues while maintaining a positive and proactive approach.<br>• Provide consistent and reliable support to ensure high-quality outcomes for customers.
<p>We are looking for a dedicated Customer Service Representative to join our client's team in Springfield, Massachusetts. In this Contract to permanent position, you will play a key part in ensuring seamless communication with clients and brokers while managing essential administrative tasks. This position offers an opportunity to contribute to the organization’s success by delivering exceptional service and maintaining accurate records.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls from clients and brokers to address inquiries and provide assistance.</p><p>• Sort, date stamp, and distribute incoming mail to ensure timely processing.</p><p>• Process checks and check requests accurately and efficiently.</p><p>• Enter client information into the system and issue policies, ensuring prompt delivery to clients and brokers.</p><p>• Generate and send finance agreements, insurance certificates, and other relevant documents.</p><p>• Create and organize new client files while maintaining and updating existing records.</p><p>• Prepare and issue prospect and renewal letters in accordance with client needs.</p><p>• Update and manage the database, ensuring information is accurate and up-to-date.</p><p>• Complete underwriting evaluation forms and assist with report preparation.</p><p>• Perform general administrative tasks such as photocopying, typing, and supporting special projects as needed.</p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Salt Lake City, Utah. In this role, you will play a vital part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining seamless communication. If you excel in a fast-paced environment and have a passion for delivering outstanding service, we encourage you to apply.<br><br>Responsibilities:<br>• Handle incoming calls from customers, providing accurate information and resolving inquiries efficiently.<br>• Process orders and ensure data entry is completed accurately and in a timely manner.<br>• Respond to both inbound and outbound calls with professionalism and empathy.<br>• Maintain detailed records of customer interactions and transactions for reference and reporting.<br>• Collaborate with team members to address customer concerns and escalate complex issues when necessary.<br>• Deliver exceptional service by adhering to company guidelines and upholding the highest standards of communication.<br>• Monitor and follow up on customer requests to ensure resolution and satisfaction.<br>• Stay informed about company policies, procedures, and updates to provide consistent and accurate information.<br>• Assist in improving customer service processes by providing feedback and identifying areas for enhancement.
We are looking for a dedicated Customer Service Representative to join our team in Liverpool, New York. In this role, you will play a vital part in ensuring exceptional customer experiences through efficient communication and problem-solving skills. This is a Contract to permanent position within the healthcare industry, offering an opportunity to grow while contributing to meaningful work.<br><br>Responsibilities:<br>• Provide prompt and courteous assistance to customers via inbound and outbound calls, addressing inquiries and resolving issues.<br>• Accurately process and manage order entries using electronic medical records (EMR) systems.<br>• Utilize basic medical terminology and knowledge of medical abbreviations to support customer requests effectively.<br>• Maintain clear and detailed email correspondence with clients and internal teams.<br>• Ensure all customer interactions are documented thoroughly in compliance with company policies.<br>• Collaborate with team members to enhance service delivery and improve customer satisfaction.<br>• Handle high call volumes in a call center environment while maintaining quality standards.<br>• Uphold confidentiality and accuracy when managing sensitive medical information.<br>• Act as a liaison between customers and healthcare providers to ensure seamless communication.<br>• Continuously update knowledge of company products and services to provide accurate information.
<p><strong>Deskside Support Technician</strong></p><p><strong>Location:</strong> Washington, DC (100% On-Site; will transition to Merrifield, VA)</p><p><strong>Clearance Required:</strong> Current Secret Clearance (Public Trust candidates encouraged to apply) </p><p><strong>Duration: </strong>6 -month contract, potential for extension and conversion </p><p><strong>Overview</strong></p><p>We are seeking a <strong>Deskside Support Technician</strong> to join a dynamic IT services team supporting a federal program. This role operates in an office IT environment and focuses on delivering exceptional “white glove” service to end-users. You will work independently through a ticketing system to resolve technical issues promptly and professionally.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide deskside support for users based on dispatched tickets or on-site requests.</li><li>Perform break/fix support for government-issued end-user devices (e.g., replacing hard drives, batteries).</li><li>Install specialty software not packaged in SCCM.</li><li>Remove devices from the network as directed by security protocols.</li><li>Diagnose and resolve printer issues, including toner installation.</li><li>Maintain accurate and timely updates in the ITSM ticketing system.</li><li>Deliver high-quality customer service, including support for senior leadership offices, which may require occasional after-hours assistance.</li></ul><p> <strong>What Makes You Successful</strong></p><ul><li>Ability to prioritize tasks based on ticket urgency and customer needs.</li><li>Strong communication skills for clear and effective interaction with users.</li><li>Self-motivated and capable of working across multiple buildings without direct supervision.</li><li>Professionalism and responsiveness in high-visibility environments.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team in Portland, Maine. In this contract position, you will play a crucial role in ensuring customer satisfaction by addressing inquiries and scheduling appointments. This is an excellent opportunity to collaborate within a small, supportive team while building on your customer service expertise.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming customer inquiries with professionalism and clarity.</p><p>• Schedule appointments for customers efficiently and accurately.</p><p>• Utilize creative problem-solving skills to address unique customer needs and concerns.</p><p>• Collaborate closely with team members to ensure seamless service delivery.</p><p>• Maintain a high level of professionalism in all interactions with customers.</p><p>• Provide guidance and information to customers regarding services and logistics.</p><p>• Follow established procedures to resolve customer issues effectively.</p><p>• Coordinate logistics to support customer requests and appointments.</p><p>• Continuously seek opportunities to improve service quality and customer satisfaction.</p>
We are looking for a dedicated Customer Service Representative to join our team in Rockland, Massachusetts. In this role, you will provide exceptional support to customers and internal teams, ensuring smooth communication and efficient handling of inquiries and orders. The ideal candidate thrives in a fast-paced environment and possesses strong organizational skills, technical aptitude, and a commitment to delivering excellent service.<br><br>Responsibilities:<br>• Engage directly with customers to understand their needs and provide tailored solutions.<br>• Prepare accurate quotations for new pumps, pump systems, and spare parts.<br>• Process customer orders promptly while verifying accuracy and required documentation.<br>• Manage purchase orders and coordinate expedited deliveries to meet customer expectations.<br>• Track shipments, provide schedules, and ensure timely delivery of goods.<br>• Organize and support trade shows and seminars as needed.<br>• Maintain detailed records and generate reports to support operational efficiency.<br>• Collaborate with sales representatives and management to address account activities.<br>• Provide technical insights and assistance to customers regarding product offerings.<br>• Execute administrative tasks to ensure seamless support for internal and external stakeholders.
<p>Job Title: Customer Service Representative</p><p>Location: Remote (Must have a quiet, dedicated workspace)</p><p>Contract Length: 78-week contract</p><p>Schedule: Full-time; must work Mountain Time Zone hours; Overtime required, including blackout dates at month-end</p><p><br></p><p>Role Overview</p><p>We are seeking a detail-oriented and customer-focused professional to join our team as a Customer Service Representative. This role supports both internal and external customers in a high-demand environment, requiring strong organizational skills, adaptability, and a commitment to accuracy.</p><p><br></p><p>Key Responsibilities</p><p>Provide exceptional customer service related to sales, promotions, installations, and communications.</p><p>Respond promptly and professionally to inquiries from customers and internal teams.</p><p>Maintain accurate records of customer interactions, pricing, and contracts in ERP systems.</p><p>Collaborate with Accounts Receivable to resolve invoice disputes and ensure timely collections.</p><p>Prepare reports and support quality initiatives based on customer feedback and surveys.</p><p>Research and resolve customer claims and complaints in compliance with consumer laws.</p><p>Assist in developing initiatives to proactively inform and educate customers.</p><p><br></p>
<p>35,000 - 41,000</p><p><br></p><p>The benefits include Healthcare (Health, Vision, Dental), HSA dollar for dollar match, Paid Holidays Off, 2 weeks PTO, Short/Long Term Disability 100% Company Paid, Life Insurance 100% Company Paid, 401K, and Employee Discounts. </p><p><br></p><p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team in Lewes, Delaware. This Contract to permanent position focuses on ensuring smooth and efficient patient access, while delivering excellent customer service. The role requires strong communication skills and the ability to handle various administrative and patient-related tasks with professionalism.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and conduct compliance checks to ensure adherence to medical necessity standards.<br>• Provide clear and thorough patient instructions while collecting and verifying insurance details and processing physician orders.<br>• Utilize overlay tools effectively to manage patient records and ensure seamless data accuracy.<br>• Handle pre-registration of patient accounts by gathering demographic, insurance, and financial information through inbound and outbound calls.<br>• Assist patients with understanding their financial responsibilities, including point-of-service collections and past-due balances.<br>• Offer payment plan options and address billing inquiries with precision and care.<br>• Deliver outstanding customer service, contributing to high satisfaction ratings as measured by Press Ganey.<br>• Operate within systems such as Epic EMR and Allscripts to manage patient information and streamline administrative processes.<br>• Respond to inbound calls with professionalism, addressing patient needs and resolving concerns efficiently.<br>• Collaborate with team members to ensure a supportive and organized patient access experience.
<p>We are looking for a dedicated and customer-oriented Senior Banking Specialist to join our team in Billerica, Massachusetts. In this role, you will play a vital part in providing exceptional financial services, assisting customers with their banking needs, and ensuring smooth branch operations. This position offers a collaborative environment with opportunities for growth and competitive compensation.</p><p><br></p><p>Responsibilities:</p><p>• Deliver excellent customer service by addressing individual financial needs and recommending suitable banking solutions.</p><p>• Process various transactions, including deposits, withdrawals, check cashing, and account inquiries, with accuracy and efficiency.</p><p>• Assist in the training and mentorship of branch staff to promote teamwork and enhance overall performance.</p><p>• Open new customer accounts, support existing customers with digital banking tools, and assist in loan application processes.</p><p>• Ensure adherence to banking regulations, organizational policies, and security protocols.</p><p>• Contribute to achieving sales and performance targets through proactive engagement and service.</p><p>• Participate in community events and outreach programs to strengthen the bank's local presence.</p>
<p>We are looking for a dedicated Customer Service Representative for a Menomonee Falls, WI area organization. You will play a key role in ensuring smooth communication with clients, processing orders efficiently, and maintaining high standards of service. This position is ideal for someone who thrives in a fast-paced environment and enjoys solving problems while delivering exceptional customer experiences.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries promptly and professionally, ensuring their needs are met with clarity and efficiency.</p><p>• Process and manage incoming orders, ensuring accuracy and timely entry into the system.</p><p>• Prepare and provide detailed quotes to clients, addressing any questions or concerns regarding pricing or specifications.</p><p>• Collaborate with internal teams to ensure customer satisfaction and resolve any issues that may arise.</p><p>• Maintain accurate records of customer interactions and transactions for reference and reporting purposes.</p><p>• Monitor order progress and communicate updates to clients as needed.</p><p>• Identify opportunities to improve customer service processes and contribute to enhancing overall client satisfaction.</p><p>• Handle complaints or concerns with empathy and professionalism, aiming to find effective resolutions.</p><p>• Stay informed about company products and services to offer accurate guidance and support.</p>
IT Support Specialist I Location: Southern California (Primarily Remote | Occasional LA Office Presence) Compensation: Up to $75,000 annually Employment Type: permanent, Non-Exempt About the Role We’re seeking a customer-focused IT Support Specialist I to serve as the frontline technology partner for attorneys and detail oriented staff in a fast-paced, high-performance environment. This role is ideal for someone who enjoys solving problems, providing white-glove support, and building trust with senior professionals—all while growing their IT career. You’ll be the first point of contact for technical issues, supporting a wide range of end-user technologies commonly found in large detail oriented services organizations. While primarily remote, candidates must be based in Southern California for occasional in-office support. What You’ll Do Serve as the primary contact for IT support via phone, email, and ticketing system Resolve 25–35 daily incidents involving applications, Windows systems, hardware, printers, mobile devices, and basic network access Manage and document incidents using ServiceNow, maintaining a strong call-to-ticket ratio Escalate complex issues to Level II teams and follow through to resolution Deliver exceptional customer service to attorneys, leadership, and staff Create and maintain IT knowledge base documentation Collaborate with engineers on testing software, images, and documentation Why Join Primarily remote role with strong work-life balance Competitive compensation up to $75K Exposure to senior leadership and cutting-edge legal technology Collaborative IT team with opportunities to learn and grow If you’re dependable, service-driven, and ready to be the trusted IT partner for a high-performing organization, we’d love to hear from you. <br> For immediate consideration, direct message Reid Gormly on LinkedIn and Apply Now!
<ul><li>Provide Tier 1–2 technical support for end users, including desktops, laptops, printers, and mobile devices</li><li>Troubleshoot and resolve hardware, software, and connectivity issues in a timely manner</li><li>Install, configure, and maintain Windows workstations and standard business applications</li><li>Manage user accounts, permissions, and security groups in Active Directory and Microsoft 365</li><li>Support basic networking issues (LAN/WAN, wireless, VPN connectivity)</li><li>Assist with VoIP phones, collaboration tools, and conferencing systems</li><li>Document incidents, requests, and resolutions in the IT ticketing system</li><li>Escalate complex issues to senior IT staff or external vendors when appropriate</li><li>Assist with system upgrades, hardware refreshes, and new user onboarding/offboarding</li><li>Follow IT security policies and support patching, antivirus, and backup processes</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join a team in Lewes, Delaware. As part of this long-term contract opportunity, you will play a vital role in ensuring smooth patient interactions and supporting administrative processes in the healthcare setting. The ideal candidate will excel in delivering top-notch customer service while handling patient access and insurance-related tasks.</p><p><br></p><p>Responsibilities:</p><p>• Accurately assign medical record numbers (MRNs) and ensure compliance checks are completed for medical necessity.</p><p>• Provide patients with clear instructions and process physician orders efficiently.</p><p>• Gather and verify insurance information, ensuring all necessary details are recorded.</p><p>• Utilize tools to manage patient overlays and uphold exceptional customer service standards.</p><p>• Conduct pre-registration tasks for patient accounts prior to scheduled visits.</p><p>• Handle inbound and outbound calls to collect demographic, insurance, and financial information.</p><p>• Inform patients about their financial responsibilities, including payment plans and point-of-service collections.</p><p>• Assist with resolving past due balances while presenting payment options.</p><p>• Collaborate with healthcare teams to maintain seamless administrative operations.</p><p>• Uphold professionalism and accuracy in all interactions with patients and staff.</p>
<p>We are looking for a motivated Customer Service Representative to join our team in Vandalia, Ohio. In this Contract to permanent position, you will play a key role in ensuring smooth operations by managing data entry tasks, processing enrollments, and handling vendor communications. This role requires excellent organizational skills and a commitment to providing outstanding service.</p><p><br></p><p>Responsibilities:</p><p>• Perform accurate data entry tasks into member portals and verify submissions for confirmation.</p><p>• Process enrollments and post eligibility details to ensure timely updates.</p><p>• Communicate effectively with vendors and representatives to address inquiries or resolve issues.</p><p>• Generate and analyze reports to support operational efficiency.</p><p>• Handle scanning and indexing of documents to maintain organized records.</p><p>• Distribute mail and manage incoming correspondence in a timely manner.</p><p>• Answer inbound phone calls with professionalism and provide helpful solutions.</p><p>• Schedule appointments and maintain calendars to optimize workflows.</p><p>• Utilize Microsoft Excel and Word to create and manage documentation.</p><p>• Respond to email inquiries to ensure clear and timely communication.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p><p><br></p>
We are looking for an experienced Customer Service Manager to lead and inspire a team in delivering exceptional service and operational excellence. Based in Oklahoma City, Oklahoma, this role involves overseeing a dynamic group of specialists, ensuring efficiency, and aligning efforts with company goals. The ideal candidate will have a passion for employee engagement, strategic planning, and driving measurable results.<br><br>Responsibilities:<br>• Lead, mentor, and develop a team of specialists to achieve growth and deliver high-quality service.<br>• Address employee performance concerns through corrective actions and support processes.<br>• Monitor and improve team operations to ensure alignment with organizational objectives.<br>• Analyze operational data to identify inefficiencies and implement strategies for optimization.<br>• Conduct regular audits to maintain quality standards and resolve any discrepancies.<br>• Act as the primary contact for resolving technology, communication, and execution challenges.<br>• Collaborate with senior leadership to align strategies and drive company initiatives.<br>• Facilitate new business projects, ensuring team readiness and smooth implementation.<br>• Promote a culture of engagement, satisfaction, and productivity among employees.
We are seeking dedicated individuals to join our team as contract staff, assisting with conference operations during JP Morgan Week. This is a contract role based in San Francisco, California, where you will play a key part in ensuring a seamless and welcoming experience for attendees. If you excel in fast-paced environments and are committed to providing exceptional service, we encourage you to apply.<br><br>Responsibilities:<br>• Welcome and assist conference attendees, ensuring they feel comfortable and supported throughout the event.<br>• Coordinate logistics across multiple floors, including catering arrangements and meeting room setups.<br>• Serve as the main point of contact for inquiries and provide accurate information about conference activities.<br>• Maintain an attentive and friendly demeanor while managing reception and administrative duties.<br>• Handle event-related tasks promptly, ensuring smooth operations and addressing any issues that arise.<br>• Collaborate with other team members to ensure efficient workflow and communication.<br>• Monitor supplies and equipment, restocking and addressing needs as necessary.<br>• Support the coordination of corporate events, including setup and breakdown.<br>• Uphold the company’s standards for excellent customer service and conduct.<br>• Adapt to changing priorities and tasks during the event to meet organizational goals.
<p><strong>About the Company</strong></p><p> Our client, a well-established insurance organization, is seeking a Client Services Associate to support policyholders and internal teams by delivering responsive service and administrative assistance. This role plays a key part in maintaining client satisfaction, supporting policy administration, and ensuring accurate documentation in a regulated insurance environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary point of contact for clients via phone, email, and in-person interactions</li><li>Assist clients with policy inquiries, coverage information, billing questions, and general service requests</li><li>Process policy changes, endorsements, renewals, and cancellations in internal systems</li><li>Accurately enter and update client and policy data in agency management systems</li><li>Prepare and distribute policy documents, certificates of insurance, and correspondence</li><li>Coordinate with producers, underwriters, and carriers to resolve client needs</li><li>Track service requests and follow up to ensure timely resolution</li><li>Maintain compliance with company procedures and regulatory requirements</li><li>Handle sensitive client and policy information with confidentiality and professionalism</li></ul><p><br></p>
Are you an organized, outgoing, people person with experience working in an office setting? If so, Robert Half would like to speak with you! We have a great position starting ASAP, PART TIME, onsite in Ann Arbor, MI. Candidates must have office experience and great computer skills. Must be able to work a flexible schedule and Saturdays if needed. Pays $18/hr. <br><br>RESPONSIBILITIES<br>Maintain and apply expert knowledge of test center policies, practices, and procedures<br>Greet examinees and verify identification<br>Register and prepare candidate scorecards<br>If applicable, digitally scan and record candidate fingerprint identification<br>Continuously monitor candidates as they complete exams<br>Resolve or report candidate issues with urgency<br>Secure all computer software in the test center at all times<br>Reboot computer servers and reset passwords as necessary<br>Report any occurrences outside company guidelines to corporate management<br>Ability to be flexible with scheduling based on Prometric capacity requirements<br>Perform other duties as assigned<br><br>EXPERIENCE<br>1-2 years customer service-related experience required<br><br>SKILLS<br>Ability to communicate with candidates effectively and with professionalism and authority <br><br>PHYSICAL JOB REQUIREMENTS<br>Capable of lifting up to 40 pounds<br>Ability to remain in a stationary position for extended periods of time while administering exams<br>Ability to perform periodic walk-through.
We are looking for a detail-oriented and proactive Customer Service Representative-Funding (Tier II) to join our team in West Henrietta, New York. This role involves supporting accounts receivable processes, ensuring timely and accurate reporting, and delivering exceptional customer service. As part of a long-term contract position, you will play a key role in maintaining financial accuracy and fostering positive client relationships.<br><br>Responsibilities:<br>• Accurately enter data for invoiced purchases and prepare weekly accounts receivable packets, including reserve analysis.<br>• Monitor and analyze invoice activity to identify discrepancies or potential risks.<br>• Compile and share detailed reports with senior management, ensuring clarity and timeliness.<br>• Collaborate with customers and team members to meet satisfaction goals while adhering to company objectives.<br>• Manage and transmit accounting and payment reports, such as wires, aging reports, and subsidiary financial documents.<br>• Address customer inquiries promptly and professionally to maintain trust and satisfaction.<br>• Offer insights to management by analyzing client activity and providing feedback based on sound business principles.<br>• Ensure all tasks are completed in a timely, organized, and efficient manner to support company policies.<br>• Participate in occasional travel for required training and maintain a strong understanding of company dynamics.<br>• Uphold teamwork and contribute to a positive work environment through effective communication and collaboration.
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>We are looking for a Project Assistant with Customer Service and Administrative experience to join our team in the Mechanicsburg area. In this role, you will be responsible for providing exceptional support to customers, project management, data entry and administrative support. This position requires a motivated and detail-oriented individual who excels in communication and thrives in a dynamic work environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries.</p><p>• Prepare accurate quotations and process sales orders, purchase orders, and invoices efficiently.</p><p>• Coordinate with suppliers and manufacturers to obtain product details, pricing, and availability.</p><p>• Maintain and update customer records to ensure accurate documentation and seamless follow-up.</p><p>• Perform order entry.</p><p>• Collaborate with manufacturers to expedite orders and meet customer deadlines.</p><p>• Support the sales team by tracking orders, managing delivery schedules, and addressing customer requests.</p><p>• Provide technical support, product recommendations, and detailed information to customers.</p><p>• Handle additional administrative tasks to support both sales and service departments.</p>
<p>Location: Remote (Must have a quiet, dedicated workspace) Schedule: Full time, must work Pacific Time hours, overtime required with blackout dates at month-end </p><p> Position Overview We are seeking a detail-oriented and customer-focused detail oriented to provide exceptional support to our Sales Department and healthcare professionals. The ideal candidate will have strong data entry skills, purchase order experience, and a proven ability to deliver outstanding internal customer service in a remote environment. </p><p> Key Responsibilities Phone Support: Respond promptly and professionally to inquiries from sales teams and healthcare professionals via phone, email, and fax. Customer Interaction: Engage courteously and accurately to foster positive business relationships. Research & Resolution: Investigate and provide answers to sales-related questions, ensuring timely and accurate responses. Record Management: Maintain detailed records of customer interactions, inquiries, complaints, and resolutions. Billing & Collections: Determine service charges, collaborate with Corporate Accounts Receivable for payment collection, and arrange billing as needed. Reporting: Prepare product or service reports by collecting and analyzing customer information. ERP Management: Maintain customer pricing and enter contracts in the ERP system. Implement procedures for accurate inventory records, billing, and replenishment. Manage inventory shelf life and expiry records.</p>
