<p>We are looking for a dedicated Help Desk Analyst I to join our team in Los Angeles, California. In this role, you will serve as the first point of contact for technical support, ensuring timely and effective solutions for hardware, software, and connectivity issues. This position requires a strong customer service focus, excellent troubleshooting skills, and the ability to support both Microsoft and Mac operating systems in a detail-oriented environment.</p><p><br></p><p><strong>Location:</strong> Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)</p><p><strong>Salary:</strong> $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)</p><p><strong>Benefits:</strong> Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.</p><p><strong>Work Model:</strong></p><ul><li><strong>Onsite during onboarding:</strong> First 30 days onsite in DTLA, working Monday-Friday from 8 AM–5 PM.</li><li><strong>Transition to remote:</strong> After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.</li><li><strong>Onsite team weeks:</strong> Once every quarter, you’ll join the team onsite for one week to foster collaboration and team dynamics.</li></ul><p><strong>Shift:</strong></p><ul><li><strong>Week 1:</strong> Tuesday - Saturday 8am - 5pm Pacific Time</li><li><strong>Week 2:</strong> Wednesday - Saturday 8am - 5pm Pacific Time</li></ul><p>As a <strong>Help Desk Analyst</strong>, you’ll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk inquiries and resolve technical issues related to hardware, software, and connectivity.</p><p>• Troubleshoot and resolve incidents involving Microsoft Windows 10, Active Directory, and other commonly used systems.</p><p>• Provide expert support for Microsoft Office Suite applications, including Word, Excel, and Outlook.</p><p>• Assist in maintaining user accounts, distribution lists, and mailboxes within Microsoft Exchange Administrator console.</p><p>• Support the deployment, setup, and maintenance of Dell computer hardware.</p><p>• Administer and troubleshoot mobile devices and applications used by the organization.</p><p>• Manage and prioritize multiple assignments in a fast-paced environment while maintaining a high level of accuracy.</p><p>• Collaborate with team members to ensure seamless integration and rollout of Mac devices for employees.</p><p>• Deliver exceptional customer service and maintain a high standard when interacting with a diverse user base.</p><p>• Learn and adapt to new software applications, including legal-specific platforms, as required.</p>
<p><strong>***For immediate consideration, please message Ali Ferber (Scott) on LinkedIn with your updated resume***</strong></p><p><br></p><p><strong>Functional Role: IT Support/System Administration</strong></p><p><strong>Hybrid in Torrance</strong> (1 week onsite, the next week rotate, and repeat)</p><p><strong>Salary</strong>: $80,000-110,000</p><p><br></p><p>Our client is looking for an IT Generalist to join their team in Gardena, California. In this role, you will provide technical support to ensure smooth operations across our IT systems, addressing user concerns and resolving issues efficiently. This is an excellent opportunity for someone with strong troubleshooting abilities and expertise in Windows environments to contribute to a dynamic workplace.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to service desk tickets, addressing user concerns and resolving technical issues.</p><p>• Manage and maintain Active Directory, including user account administration and permissions.</p><p>• Provide support for Microsoft Windows 10, ensuring functionality and performance across systems.</p><p>• Diagnose and troubleshoot hardware and software problems, offering effective solutions.</p><p>• Assist with system updates, installations, and configurations to enhance operational efficiency.</p><p>• Document technical issues and solutions to maintain accurate records for future reference.</p><p>• Collaborate with team members to improve support processes and customer satisfaction.</p><p>• Ensure compliance with IT policies and procedures while providing technical assistance.</p><p>• Educate users on best practices for system usage and security.</p><p>• Monitor system performance and proactively address potential concerns.</p>
<p>We are seeking a professional and personable bilingual Front Desk Receptionist for a busy medical office in Torrance. Fluency in both English and Spanish is required to effectively serve our diverse patient base. While prior medical office experience is helpful, it is not required; training will be provided for motivated candidates with strong communication and organizational skills.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Greet patients and visitors warmly, in both English and Spanish</li><li>Answer phones, schedule appointments, and manage patient intake efficiently</li><li>Handle patient forms, data entry, and maintain accurate records</li><li>Assist with general office duties as needed to ensure smooth operations</li><li>Provide excellent customer service, resolving questions or concerns professionally</li></ul>
We are looking for a dedicated Medical Front Desk Specialist to join our team on a contract basis in Ontario, California. In this role, you will serve as the first point of contact for patients, ensuring smooth operations and exceptional service in a fast-paced medical environment. Your ability to handle administrative tasks efficiently and interact professionally with patients will be key to success.<br><br>Responsibilities:<br>• Greet patients warmly and manage the check-in process with professionalism.<br>• Schedule patient appointments and maintain accurate records using basic Microsoft Office tools.<br>• Make reminder calls to patients and send reminder messages to ensure timely attendance.<br>• Handle cash transactions and manage billing processes with attention to detail.<br>• Provide information and assistance regarding Medicaid and other medical services.<br>• Support the front desk by answering calls, resolving inquiries, and directing patients as needed.<br>• Communicate effectively with patients in both English and another language, if bilingual.<br>• Collaborate with medical staff and ensure a seamless front office experience.<br>• Maintain confidentiality and adhere to HIPAA regulations at all times.
<p>The Community Center Associate will be based at one or more of Community Centers and will provide customer service to members and seniors in the community. This associate will represent the company in the community and will develop and maintain the company’s reputation. The position will be customer-facing with sales responsibilities. The representative will be motivated by company mission to deliver culturally-sensitive health care solutions to seniors in our community. The Medical Customer Service Rep must be <strong>bilingual in Korean. </strong></p><p><br></p><p>Schedule: 40 hours per week. Must be open to work on some Saturdays.</p><p><br></p><p>Functions & Job Responsibilities</p><p>• Provide excellent customer service for the Community Center(s).</p><p>• <strong>Must be bilingual in Korean.</strong></p><p>• Provide in-language support for members regarding their benefits and accessing care.</p><p>• Act as a Medicare Advisor with in-language support to community members with questions about their Medicare options.</p><p>• Schedule and coordinate health and wellness events held at the community centers. This includes logistic and planning efforts.</p><p>• Responsible for communicating and coordinating general building repairs with Facilities Manager/Department.</p><p>• Maintain a proper inventory of equipment, supplies and promotional/marketing items.</p><p>• Track and monitor traffic flow and utilization of services.</p><p>• Perform routine inspections to ensure equipment is working properly for quality assurance purposes.</p><p>• Responsible for managing the use of space to host classes, activities and trainings while ensuring safety and cleanliness.</p><p>• Identify and develop programs and activities that bring value and interest to the center by working closely with internal teams.</p><p>• Identify and participate in member events and community events showcasing benefits which includes sales booths at events, sponsorships of festivals, holidays, religious or ethnic services.</p>
Your role as an Outbound Sales Advocate III As an Outbound Sales Advocate III at SkyOne Federal Credit Union, you will be at the forefront of member engagement, consistently exceeding sales expectations while demonstrating a strong grasp of operational processes, including audits, compliance, and business account maintenance. Your role not only involves cultivating and deepening member relationships through high-quality consultative service but also actively supporting team development by sharing best practices and reinforcing positive sales behaviors. You will be responsible for a variety of tasks, including processing transactions, updating accounts, opening new accounts, and handling loan applications-all while adhering to the Credit Union's rigorous service standards.<br><br>With a focus on outbound sales and exceptional service, you will contribute to business development efforts, ensuring that members receive value-added products and services that meet their specific needs, all within a supportive team environment that promotes accountability and innovation.<br><br>What Matters Most To thrive as an Outbound Sales Advocate III at SkyOne Federal Credit Union, you need a unique blend of skills and attributes that drive both sales performance and exemplary member service. Punctuality is essential, as daily attendance directly impacts team efficiency and success. You must possess excellent communication skills, handling outgoing calls with professionalism and courtesy while adhering to established guidelines.<br><br>A deep understanding of the credit union's financial goals and strategic direction will enable you to proactively support sales and service initiatives. Advanced knowledge of our products and services is crucial, allowing you to assess financial needs accurately and offer tailored solutions. Sales acumen is key, as you'll be expected to consistently exceed targets and model best practices for peers.<br><br>Additionally, proficiency in handling various transactions while ensuring compliance with relevant regulations is vital. Your ability to mentor new hires and engage in peer shadowing will further elevate team performance and contribute to a thriving service culture.<br><br>Qualifications <br>• Minimum of 3 years' experience in a financial services call center.<br>• Must be able to work onsite from the Dallas location 5 days a week and attend Credit Union sponsored community events based on business needs.<br>• Strong cross-selling and telemarketing skills.<br>• Excellent member service, interpersonal, written, and telephone communication skills.<br>• Effective training, shadowing, and peer-mentoring skills.<br>• Must have a high level of interpersonal skills to handle sensitive and confidential situations.<br>• Ability to exercise discretion and sound judgment.<br>• Must possess a superior level of member service, be a positive role model for staff, and demonstrate a high level of commitment to the organization.<br>• Strong organizational skills and ability to manage multiple priorities.<br>• Strong knowledge and understanding of financial products and services.<br>• Windows, Word, Excel, and Internet proficiency.<br>• A high degree of confidentiality.<br>• A positive, professional image within the workplace.<br>• Effective verbal and written communication skills.
We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Costa Mesa, California. In this Contract to permanent position, you will play a key role in assisting customers with their inquiries, ensuring a seamless experience, and helping them navigate through new processes. This role offers flexibility and the opportunity to work remotely, but candidates local to the area are preferred.<br><br>Responsibilities:<br>• Handle 30-60 inbound customer calls daily, providing prompt and attentive assistance.<br>• Guide customers through navigation challenges on the company's updated website.<br>• Assist users with login credentials and account access issues.<br>• Address inquiries related to system updates and migration processes.<br>• Utilize Office Suite to document and manage customer interactions efficiently.<br>• Collaborate with team members to resolve complex customer issues.<br>• Maintain accurate records of customer communication using a CRM system.<br>• Offer excellent service while managing customer expectations and resolving complaints.<br>• Suggest improvements based on customer feedback to enhance service delivery.
<p><strong>Role:</strong> IT Manager – Data Centers</p><p><strong>Location:</strong> Glendale, CA (Onsite 5 days/week)</p><p><strong>Compensation:</strong> $180,000 base + annual bonus</p><p><strong>Overview</strong></p><p>We are seeking an experienced IT Manager to lead enterprise data center operations for a highly regulated, mission-critical environment. This role replaces a long-tenured manager and owns both people leadership and hands-on infrastructure oversight. The focus is reliability, process, compliance, and operational excellence—not an IT Director role.</p><p><strong>What You’ll Do</strong></p><ul><li>Lead and develop a team of 5 infrastructure engineers</li><li>Own operations across 9 data centers (no travel required)</li><li>Manage data center infrastructure: power, cooling, heating, racks, servers, storage, and virtualization</li><li>Oversee Nutanix (or similar HCI), backup, DR, monitoring, and patching</li><li>Drive IT policies, standards, documentation, and audit readiness</li><li>Ensure uptime, security, and compliance in a regulated environment</li><li>Balance <strong>~60% management / 40% hands-on</strong> (initially more hands-on)</li></ul><p><br></p><p><br></p>
<p>We are seeking a friendly, reliable, and detail-oriented <strong>Front Desk Receptionist</strong> to join our team at a fast-paced office in <strong>Downtown Los Angeles</strong>. This role is ideal for someone who enjoys working with people, staying organized, and supporting daily office operations.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist patients/visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls</li><li>Schedule appointments and manage calendars</li><li>Perform data entry and maintain accurate records</li><li>Utilize Excel and other office systems for tracking and reporting</li><li>Support administrative tasks as needed to ensure smooth office operations</li></ul>
<p>We are looking for an experienced Senior Member Service Representative to join our team in Hawthorne, California. In this role, you will be responsible for delivering exceptional support to our customers while ensuring their concerns are resolved efficiently and with attention to detail. This is a Contract to permanent position, offering an opportunity to contribute to a dynamic and customer-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding customer service and address inquiries in a detail-oriented and timely manner.</p><p>• Manage inbound and outbound calls effectively, ensuring customer satisfaction.</p><p>• Utilize Windows-based systems to document customer interactions and resolve issues.</p><p>• Collaborate with team members to improve service delivery and maintain high standards.</p><p>• Stay informed about company policies and procedures to provide accurate information to customers.</p><p>• Assist customers in navigating services and resolving complex concerns.</p><p>• Identify opportunities to enhance customer experiences and recommend appropriate solutions.</p><p>• Maintain detailed records of interactions and follow-up actions.</p><p>• Work closely with management to address escalated issues and ensure resolution.</p><p>• Continuously develop knowledge of products and services to better assist customers.</p>
<p>Robert Half Legal is pleased to partner with a premier law firm headquartered in Los Angeles, renowned for its outstanding experience and market-leading successes across litigation, corporate, intellectual property, and real estate matters. This client represents both corporations and individuals in their most significant cases and transformative deals.</p><p>We are seeking a Litigation Legal Secretary for a contract-to-hire opportunity. The ideal candidate will provide direct support to one partner on a busy 3–5:1 desk. This hybrid role involves four days in-office per week, within a professional team environment. Upon hire, the salary range is $95,000–$105,000 annually.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide comprehensive administrative and legal support to the assigned partner, including document preparation, case management, and calendar maintenance.</li><li>Support litigation procedures, including court filings (state and federal), trial preparation, and e-filing.</li><li>Draft, review, and proofread legal documents and correspondence.</li><li>Efficiently manage complex schedules, meetings, and travel arrangements.</li><li>Maintain and organize case files, records, and confidential information in compliance with firm policies.</li><li>Liaise with courts, clients, and opposing counsel in a professional manner.</li><li>Assist with billing, time entry, and invoice management as needed.</li><li>Collaborate with other secretaries and team members in a fast-paced environment.</li></ul><p><br></p>
<p>We are looking for a dedicated Receptionist to join our team on a contract basis in Irvine, CA This role involves providing front-desk support and ensuring smooth daily operations for the office. The ideal candidate will have excellent customer service skills and the ability to multitask in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and employees with professionalism and warmth, ensuring a welcoming atmosphere.</p><p>• Assist vendors with inquiries and provide necessary guidance.</p><p>• Manage badge distribution for contract staff and ensure proper documentation.</p><p>• Escort clients and visitors within the facility as needed.</p><p>• Prepare and organize conference rooms, including setup for meetings.</p><p>• Monitor meeting room supplies and address any requirements promptly.</p><p>• Restock and order office snacks to maintain inventory levels.</p><p>• Handle incoming and outgoing packages and mail efficiently.</p><p>• Provide general administrative support to ensure the smooth functioning of the office.</p>
We are looking for a dedicated and bilingual Customer Service Representative to join our team in Irvine, California. In this role, you will play a key part in supporting customers, ensuring their inquiries are handled efficiently and with attention to detail. This is a long-term contract position with a hybrid schedule, requiring four days onsite and one day remote each week.<br><br>Responsibilities:<br>• Respond to customer inquiries via phone and email, providing accurate and timely information.<br>• Handle both inbound and outbound calls to address customer needs and resolve issues.<br>• Process orders and manage data entry tasks with precision.<br>• Maintain a strong knowledge of products to assist customers effectively.<br>• Deliver exceptional customer service while adhering to business standards.<br>• Collaborate with team members to ensure seamless customer support.<br>• Work in a fast-paced environment while prioritizing multiple tasks.<br>• Communicate effectively in both English and Spanish.<br>• Adapt to evolving processes and systems to improve service delivery.<br>• Uphold business casual dress code while maintaining a detail-oriented approach.
<p><strong>Role:</strong> IT Manager – Data Centers</p><p> <strong>Location:</strong> Glendale, CA (Onsite 5 days/week)</p><p> <strong>Compensation:</strong> $180,000 base + annual bonus</p><p><strong>Overview</strong></p><p> We are seeking an experienced IT Manager to lead enterprise data center operations for a highly regulated, mission-critical environment. This role replaces a long-tenured manager and owns both people leadership and hands-on infrastructure oversight. The focus is reliability, process, compliance, and operational excellence—not an IT Director role.</p><p><br></p>
<p>A well‑respected litigation defense firm is seeking a <strong>Legal Secretary</strong> with 10+ years of California civil litigation experience. This role offers stability, a supportive team environment, and long‑term growth.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support a <strong>desk of 3–4 attorneys</strong></li><li>Prepare, format, and proofread legal documents (pleadings, discovery, motions, briefs, TOAs/TOCs, etc.)</li><li>Handle <strong>state and federal e‑filings</strong></li><li>Maintain attorney <strong>calendars</strong></li><li>Assist with <strong>trial preparation</strong></li><li>Provide occasional administrative support</li><li><strong>37.5-hour work week</strong></li></ul><p><strong>What the Firm Offers</strong></p><ul><li>Discretionary bonus</li><li>Annual performance reviews and raises</li><li>Medical, dental, and vision insurance</li><li>Long‑term disability and life insurance</li><li>401(k) with employer match</li><li>PTO + paid holidays</li><li>Paid parking</li></ul><p><br></p><p><strong><em>My team placed an attorney and a legal secretary with this firm 2 years ago, and they are still with the firm!</em></strong></p><p><br></p><p>TO APPLY, ONLY send your resume directly Assistant Vice President of Direct Hire, Tess Poliakin: Tess.Poliakin< at >RobertHalf.< com ></p>
<p>We are looking for an experienced Customer Service Representative that will be responsible for providing professional, timely, consistent, and efficient customer service to clients, customers, and stakeholders.</p><p><br></p><p>JOB RESPONSIBILITIES, DUTIES & CORE FUNCTIONS</p><p><br></p><p>Ensure customer issue is resolved from start to finish, following up with various departments and then the customer</p><p>Ensure the timely and accurate responses to all incoming phone and email inquiries and requests, including billing and crediting issues.</p><p>Input data into dosimetry database of information relating to customer inquiries, contacts, new orders, changes, cancellations, etc., as needed.</p><p>Ability to use multiple internal systems during the course of a day to provide quality customer service.</p><p>Provide timely feedback to direct management regarding service failures or customer concerns.</p><p>Mandatory overtime may be requested by management.</p><p>Special projects as assigned.</p><p><br></p>
<p>A healthcare organization in Valley Center is seeking a welcoming and detail-oriented <strong>Front Desk Receptionist</strong> to support patient-facing operations. This role is essential in creating a positive first impression while ensuring smooth administrative flow within the office. The Front Desk Receptionist will manage patient check-in, scheduling, and administrative support while maintaining a professional and compassionate environment. This role requires strong communication skills, organization, and discretion.</p><p><strong>Key Responsibilities</strong></p><ul><li>Greet patients and visitors in a friendly and professional manner</li><li>Manage phone calls, messages, and appointment scheduling</li><li>Verify patient information and maintain accurate records</li><li>Collect copays and process basic transactions</li><li>Coordinate with clinical and administrative staff</li><li>Maintain a clean and organized front desk area</li><li>Support filing, scanning, and general office tasks</li><li>Ensure compliance with patient privacy and confidentiality standards</li></ul>
We are looking for a detail-oriented and organized Receptionist to join our team on a Contract basis in Irvine, California. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth office operations and providing exceptional customer service. This position requires strong communication skills and the ability to handle sensitive information with discretion.<br><br>Responsibilities:<br>• Greet and assist visitors promptly and courteously, ensuring a positive first impression.<br>• Manage incoming calls on a multi-line phone system, transferring calls accurately and efficiently.<br>• Sort and distribute incoming mail and deliveries to the appropriate departments.<br>• Handle confidential documents and sensitive information with discretion and care.<br>• Communicate effectively with managers and clients regarding deadlines or job-related issues.<br>• Support administrative tasks, including organizing files and maintaining office supplies.<br>• Operate switchboard systems and maintain accurate records of calls and messages.<br>• Assist with special projects as assigned, ensuring timely completion and attention to detail.<br>• Ensure the reception area remains clean, organized, and welcoming at all times.
<p>We are seeking a reliable and detail-oriented <strong>Office Assistant</strong> with <strong>QuickBooks experience</strong> to support daily office operations. This role will handle <strong>order processing</strong>, <strong>front desk/reception duties</strong>, and <strong>administrative support for the sales team</strong>. The ideal candidate is <strong>bilingual in English and Spanish</strong>, organized, and comfortable working in a fast-paced office environment.</p><p>Key Responsibilities</p><ul><li>Process customer orders accurately and in a timely manner</li><li>Enter invoices, payments, and basic accounting data in <strong>QuickBooks</strong></li><li>Answer and direct incoming phone calls; greet visitors professionally</li><li>Provide administrative support to the sales team (quotes, order follow-ups, documentation)</li><li>Maintain organized records, files, and office documents</li><li>Assist with general office tasks such as data entry, emailing, and scheduling</li><li>Communicate with customers and vendors in both English and Spanish</li></ul><p><br></p>
We are looking for a dedicated Receptionist to join our healthcare team in Long Beach, California. This long-term contract role involves providing essential front-office and administrative support in a fast-paced clinical environment. The ideal candidate will ensure smooth daily operations and uphold the highest standards of patient service.<br><br>Responsibilities:<br>• Manage front desk operations, including patient check-ins and appointment scheduling.<br>• Conduct medical insurance verifications and handle prior authorization requests efficiently.<br>• Ensure accurate and timely completion of patient visits, including verifying provider treatment plans and documentation.<br>• Review billing and coding details and coordinate with the billing team to ensure proper processing.<br>• Answer inbound calls promptly, addressing patient inquiries and directing calls appropriately.<br>• Provide administrative assistance to the Practice Manager and Clinical Administrator as required.<br>• Maintain organized records and files to support seamless clinic operations.<br>• Deliver exceptional customer service to patients and visitors, fostering a welcoming environment.
We are looking for an organized and detail-oriented Dispatcher to join our team in Canoga Park, California. In this Contract to permanent position, you will play a key role in managing schedules, coordinating appointments, and ensuring seamless communication between clients, sales representatives, and technical staff. This opportunity is ideal for someone with a strong ability to multitask and a passion for providing excellent customer service.<br><br>Responsibilities:<br>• Schedule and coordinate service appointments based on requests from the sales team, clients, and technical staff.<br>• Manage and adapt to dynamic scheduling changes to ensure efficiency and timely service.<br>• Communicate updates to clients regarding appointment times and any modifications.<br>• Utilize multitasking skills to handle multiple priorities and tasks simultaneously.<br>• Partner directly with the Director of Technical Services for reporting and task assignments.<br>• Maintain accurate records of appointments, schedules, and client communications.<br>• Address customer inquiries and resolve scheduling conflicts promptly.<br>• Work collaboratively with team members to optimize workflows and logistics.<br>• Leverage computer-aided dispatch tools to streamline operations.<br>• Ensure all dispatch activities align with company standards and customer expectations.
<p>The Community Center Associate will be based at one or more Medicare-focused community centers and will provide high-quality customer service to members and seniors in the local community. This role serves as a community-facing representative and plays a key part in building and maintaining a positive organizational reputation. The position is customer-facing with sales-related responsibilities and is driven by a mission to deliver culturally sensitive healthcare solutions to seniors. Bilingual proficiency in <strong>Mandarin and/or Cantonese</strong> is required to effectively support members and community participants.</p><p><br></p><p>Schedule: Full-time (40 hours per week). Availability to work some Saturdays is required.</p><p><br></p><p>Essential Functions & Responsibilities</p><ul><li>Provide exceptional customer service at assigned community center locations.</li><li>Offer in-language support to members regarding benefits and access to care.</li><li>Serve as a Medicare resource, providing in-language guidance to community members with questions about Medicare options.</li><li>Schedule, plan, and coordinate health and wellness events held at community centers, including logistics and setup.</li><li>Communicate and coordinate general building maintenance or repair needs with the appropriate facilities team.</li><li>Maintain inventory of equipment, supplies, and promotional or marketing materials.</li><li>Track and monitor visitor traffic and utilization of services.</li><li>Conduct routine inspections to ensure equipment is functioning properly and meets quality standards.</li><li>Manage use of center space for classes, activities, and trainings while ensuring cleanliness and safety.</li><li>Collaborate with internal teams to identify and develop programs and activities that add value to the community.</li><li>Participate in and support member and community events, including outreach events, informational booths, festivals, and cultural or religious gatherings.</li><li>Perform additional duties as assigned.</li></ul>
<p>We are looking for a dedicated Medical Front Desk Specialist to join our team in Beverly Hills, California. The Medical Front Desk Specialist will play a vital role in ensuring smooth front desk operations while delivering outstanding service to patients. The role requires strong organizational skills and a commitment to maintaining a detail-oriented and welcoming environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients warmly and courteously to create a positive first impression.</p><p>• Schedule, confirm, and adjust patient appointments using scheduling software while coordinating follow-ups.</p><p>• Communicate office policies and procedures clearly to patients to ensure understanding and compliance.</p><p>• Verify and process patient forms and insurance details with accuracy and confidentiality.</p><p>• Update patient records and manage data entry tasks to maintain compliance with medical regulations.</p><p>• Follow up with patients and leads via calls to schedule appointments and address inquiries.</p><p>• Coordinate scheduling of follow-up visits with patients and staff to optimize workflow.</p><p>• Provide administrative support to medical personnel and office management as required.</p>
<p>We are looking for a dedicated and organized Medical Front Office Receptionist to support the operations of a busy neurosurgery office in Los Angeles, California. This contract position involves working closely with a board-certified neurosurgeon and their clinical team to ensure seamless administrative and patient coordination. Ideal candidates are meticulous, patient-focused, and thrive in a fast-paced medical environment. The Medical Front Office Receptionist must be bilingual in English and Spanish. </p><p><br></p><p>Responsibilities:</p><p>• Schedule and manage patient appointments, follow-ups, and medical procedures to ensure efficient clinic operations.</p><p>• Act as a liaison between patients, the neurosurgeon, and other healthcare providers to facilitate clear communication.</p><p>• Maintain accurate and confidential patient records while adhering to clinic and regulatory guidelines.</p><p>• Verify insurance coverage, assist with authorization processes, and handle billing inquiries to support patients.</p><p>• Oversee clinic functionality by managing supplies, preparing exam rooms, and maintaining the provider’s daily calendar.</p><p>• Handle administrative tasks such as data entry and file organization to support the neurosurgery team.</p><p>• Answer multi-line phone systems and provide concierge-level customer service to patients and visitors.</p><p>• Coordinate with external medical offices and facilities to streamline patient care and referrals.</p><p>• Ensure compliance with medical office standards and procedures, maintaining a precise and welcoming environment.</p>
We are looking for an experienced Senior Customer Service Representative to join our team on a long-term contract basis. Based in Irvine, California, this role involves coaching, training, and supporting customer service teams to achieve excellence in performance and customer satisfaction. The ideal candidate is passionate about fostering growth and enhancing service quality.<br><br>Responsibilities:<br>• Evaluate and monitor customer service calls to ensure compliance, accuracy, and exceptional customer experiences.<br>• Provide timely feedback and coaching to improve team performance in sales and service.<br>• Develop and facilitate dynamic training programs, workshops, and interactive role-playing sessions.<br>• Partner with leadership to identify key training areas and implement improvement strategies.<br>• Analyze performance metrics and trends, delivering actionable insights to management.<br>• Cultivate a positive team environment that encourages growth and motivation.<br>• Ensure adherence to organizational standards and customer service best practices.<br>• Stay updated on industry trends and apply them to enhance training processes.<br>• Collaborate with cross-functional teams to optimize customer service operations.
