<p><strong> </strong></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>E-commerce & Logistics:</strong></p><p> </p><p> </p><p> Manage e-commerce backend: monitor orders, inventory levels, and shipping status via </p><p> various portals. Coordinate with warehouses and ensure order files are transferring properly.</p><p> Track and troubleshoot orders on our websites and portals throughout the day.</p><p> </p><p> </p><p> </p><p> </p><p><strong>Customer Support:</strong></p><p> </p><p> </p><p> Respond to customer inquiries via email and phone in a timely, professional manner.</p><p> </p><p> Troubleshoot issues such as missing/damaged orders, lost packages, or delays </p><p> (e.g., UPS, FedEx problems).</p><p> </p><p> Solve website-related customer issues (e.g., checkout errors, broken promo codes).</p><p> </p><p><strong> </strong></p><p><strong>Digital Support:</strong></p><p> </p><p> </p><p> Assist in creating monthly newsletters and promotional emails using </p><p> Canva, Brevo, Constant Contact, etc.</p><p> </p><p> Help update promotional content on website (banners, codes, prices).</p><p> </p><p><strong> </strong></p><p><strong>Office Support:</strong></p><p><strong> </strong>Period help with packing and mailing packages, product inventory, miscellaneous research</p><p><strong> </strong></p><p><strong>Required Skills:</strong></p><p> </p><p> </p><p> Team player, strong organizational, communication, problem solving and customer relation skills.</p><p> </p><p> Comfortable using digital tools (e.g., CMS, email platforms, inventory systems).</p><p> </p><p> Customer-focused mindset and problem-solving attitude.</p><p> </p><p> Previous experience in e-commerce, logistics, or digital support is a strong plus.</p><p> </p><p> Fluent in English (French is a plus, not required).</p><p> </p>
We are looking for an experienced Project Manager to lead and execute high-profile events, conferences, and sponsorships while maintaining exceptional standards for branding and marketing. This is a long-term contract position based in Boston, Massachusetts, offering an opportunity to collaborate across teams and drive impactful event strategies. The ideal candidate will bring innovative thinking and expertise in event management, particularly within the financial services industry.<br><br>Responsibilities:<br>• Design, plan, and execute proprietary events, third-party conferences, and sponsorships in collaboration with internal teams and external vendors.<br>• Ensure all event components align with branding guidelines and showcase thought leadership through integrated marketing strategies.<br>• Work closely with sales teams to develop themes, goals, and messaging tailored to each event.<br>• Create detailed project plans, lead planning calls, and coordinate deliverables across multiple business partners.<br>• Provide strategic insights to enhance event components, including speaker coordination, brand messaging, and attendee experiences.<br>• Manage and oversee presenters, from speaker requests to content creation and preparation, ensuring alignment with event objectives.<br>• Monitor budgets and expenditures to ensure events remain within financial limits while adhering to industry standards.<br>• Measure and analyze the return on investment for all programs, preparing detailed reporting and insights.<br>• Coordinate logistics for industry conferences, including booth setups, promotional materials, and attendee engagement.<br>• Support marketing deliverables such as collateral, registration copy, invitations, and promotional campaigns.
We are looking for a dedicated Customer Service Representative to join our team in Encino, California. In this long-term contract position, you will serve as the first point of contact for customers, providing exceptional service and support. This role involves managing a variety of customer communications and administrative tasks to ensure smooth operations.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries via phone and email in a detail-oriented and timely manner.<br>• Provide accurate information and solutions to customer concerns, ensuring a positive experience.<br>• Handle data entry tasks, including processing orders and updating customer records.<br>• Manage appointment scheduling and coordinate with relevant departments as needed.<br>• Utilize VoIP systems to handle calls efficiently and effectively.<br>• Maintain a high level of accuracy when entering information into Microsoft Excel and Word.<br>• Collaborate with team members to address and resolve customer issues.<br>• Monitor and manage email correspondence to ensure prompt responses.<br>• Support outbound call initiatives when necessary to follow up with customers or gather additional information.<br>• Uphold company standards for customer service and communication excellence.
We are looking for a dedicated Customer Service Representative to join our team in Rosemont, Illinois. In this Contract-to-permanent role, you will play a crucial part in ensuring a seamless customer experience by managing inquiries and processing orders with accuracy and efficiency. This is an excellent opportunity for someone who thrives in a fast-paced environment and is committed to delivering exceptional service.<br><br>Responsibilities:<br>• Respond to incoming customer inquiries and direct requests to the appropriate teams.<br>• Accurately enter and process customer orders while verifying product details and pricing.<br>• Track and monitor the progress of orders, providing regular updates to customers.<br>• Collaborate with internal teams to address and resolve any issues related to order fulfillment.<br>• Investigate and resolve discrepancies in orders, ensuring customer satisfaction.<br>• Communicate with customers to provide timely resolutions for concerns or issues.<br>• Document recurring problems and share insights for process improvements.<br>• Maintain accurate records of customer interactions and transactions.<br>• Deliver outstanding service throughout the entire order lifecycle, from initiation to resolution.
We are looking for a dedicated Call Center Representative to join our team in Detroit, Michigan. In this role, you will provide exceptional customer service by assisting callers with scheduling COVID-19 vaccine appointments and offering accurate information. This is a long-term contract position, ideal for someone who excels in communication and data entry.<br><br>Responsibilities:<br>• Assist callers with scheduling their COVID-19 vaccine appointments in a detail-oriented and efficient manner.<br>• Provide accurate and detailed information to customers regarding appointment procedures.<br>• Maintain confidentiality of all customer data and sensitive information.<br>• Offer timely feedback to management regarding any service issues or customer concerns.<br>• Conduct outbound follow-up calls to customers as assigned.<br>• Ensure all interactions are documented accurately for record-keeping purposes.<br>• Continuously strive to improve service quality and customer satisfaction.<br>• Collaborate with team members to address and resolve customer inquiries effectively.
<p>We are looking for a dedicated<strong> Bilingual Customer Service Representative</strong> to join our team in Fort Mill, South Carolina. This Contract to permanent position offers a unique opportunity to contribute to both customer service and operational support across two dynamic business units within the telecom services industry. The ideal candidate will thrive in a fast-paced environment, possess strong attention to detail, and demonstrate a commitment to delivering exceptional service.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound customer calls, ensuring prompt and detail-oriented communication.</p><p>• Assist with order entry and accurately manage customer data across multiple systems.</p><p>• Provide bilingual support for Spanish-speaking customers, including translation assistance when needed.</p><p>• Support large-scale events by managing increased call volumes, with up to 150 calls during peak times.</p><p>• Collaborate with both customer service teams to address inquiries and resolve issues effectively.</p><p>• Serve as a receptionist for an hour each week, maintaining a welcoming and detail-oriented front desk presence.</p><p>• Step in to cover receptionist duties during planned absences, ensuring seamless operations.</p><p>• Work on-site five days a week to facilitate efficient communication and teamwork.</p><p>• Maintain punctuality and dependability while fostering a positive working relationship with colleagues.</p><p>• Uphold high standards of accuracy and attention to detail in all aspects of customer service.</p>
We are offering an opportunity for a VP/Director of Finance in Arden Hills, Minnesota. The individual will be responsible for overseeing the finance, accounting, budgeting, and financial reporting aspects of the organization. The role involves engagement with multiple departments, ensuring the organization's goals are met and new initiatives are properly funded. <br><br>Responsibilities:<br><br>• Plan and implement systems that fulfill the department's mission and goals efficiently and effectively.<br>• Provide leadership and day to day management of finance, accounting, tax, audit, business technology, risk management, purchasing, budgeting, financial reporting, and analysis, investment analysis, and management.<br>• Assure monthly financial statements provide an accurate picture of current financial conditions of the Organization consistent with generally accepted accounting practices (GAAP), nonprofit law, and organizational policy.<br>• Conduct internal audits to assure compliance and maintain business and financial records in accordance with financial accounting and reporting systems, controls, accountabilities, legal, tax, and audit parameters.<br>• Conduct financial and business analyses of potential new ventures and develop funding models and implementation plans.<br>• Manage all financial activities including cash flow management, investment management, analysis of capital projects, asset sales, and the safeguarding of all assets.<br>• Oversee the development of the annual operating budget, including all department and subsidiary budgets.<br>• Lead the decision-making process for real estate and major lease and buy activities.<br>• Communicate regularly with the audit/finance committee and the board of directors.<br>• Drive employee engagement and organizational performance by improving employee line of sight to strategic goals.<br>• Establish and implement finance and business technology efforts that effectively communicate and support organizational mission, goals, and strategic vision.<br>• Establish and maintain constructive and effective relationships with audit.
<p>We are seeking a dedicated and personable <strong>Customer Service Representative</strong> to for an opportunity in <strong>Nashua, NH</strong>. As a Customer Service Representative, you will play a crucial role in delivering exceptional support to clients by responding to inquiries, resolving issues, and ensuring customer satisfaction. If you thrive in a fast-paced environment and have excellent communication and problem-solving skills, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Handle inbound and outbound customer interactions, including phone calls, emails, and chats, with professionalism and accuracy.</li><li>Address customer questions, concerns, and complaints in a timely and effective manner.</li><li>Process orders, track shipments, and assist with returns or exchanges.</li><li>Keep detailed and accurate records of customer interactions in the CRM system.</li><li>Collaborate with other departments to resolve complex customer issues and improve service delivery.</li><li>Strive to exceed customer expectations by identifying opportunities to provide additional support or upsell services.</li><li>Stay informed about company products, services, policies, and procedures to better assist customers.</li><li>Contribute to a positive team environment and support the overall goals of the company.</li></ul><p><br></p>
We are looking for an experienced Accounts Receivable Clerk to join our team on a contract basis in Benicia, California. This role focuses on managing a large-scale onboarding project involving over 2,500 new customer and supplier accounts. If you thrive in a collaborative environment and enjoy contributing to efficient processes, this opportunity offers hybrid flexibility with remote work options after initial training.<br><br>Responsibilities:<br>• Facilitate the onboarding of over 2,500 new customer and supplier accounts, ensuring accuracy and completeness of applications.<br>• Verify and process account setup documents, including both DocuSign and paper-based submissions.<br>• Update and maintain detailed account information using the Apprise system.<br>• Collaborate with Sales and Transportation teams to coordinate account setup and delivery routing.<br>• Perform end-to-end account setup processes, including data cleanup, resolving missing information, and conducting follow-ups.<br>• Monitor new account activity and assist with the integration of Fintech payment applications.<br>• Support team efficiency by cross-training in cash application processes as needed.
Seeking a Business Analyst. This onsite position will be responsible for financial reporting and analysis including sales reporting, budgets, forecasts, and variance analysis. The ideal candidate will have experience with detailed modeling and ability to prepare complex analysis working with large data sets. The financial analyst will primarily support the accounting and finance department but may also work on projects across the organization.<br><br><br>Duties/Responsibilities:<br><br>Drive financial results through data analysis<br>Develop and maintain detailed financial models and reports<br>Develops automated reporting and forecasting tools for more efficient use of data<br>Weekly, monthly, and annual reporting requirements <br>Performs ad-hoc reporting and other related duties as assigned<br>Performs other duties and responsibilities as assigned by manager<br>Qualifications<br>Required Skills/Abilities: <br><br>Advanced skills in Microsoft Office Suite including, but not limited to, Excel and Access<br>Strong analytical, critical thinking and problem-solving skills<br>Ability to keep yourself organized, prioritize duties and meet deadlines<br>Ability to consider multiple data sources and draw relevant conclusions<br>Ability to notice inconsistencies and errors in data and work product<br>Data mining and scrubbing<br>Roll-up sleeves, can do mentality<br> Adjusts quickly to changing priorities and conditions<br>Function independently and require limited day-to-day supervision<br>Excellent interpersonal and communication skills with the ability to interact with all levels of the<br><br>Education and Experience:<br><br>Bachelor's degree in Accounting, Finance, IT or other related data centric/analytical degree<br>3-5 years' experience as financial analyst or business analyst preferred but not required<br>Experience in an environment with 100,000+ transactions per month<br>Experience in SQL<br>Physical Requirements: <br><br>Prolonged periods of sitting at a desk and working on a computer.<br>Must be able to lift 15 pounds at times.<br>Add or subtract as needed
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
<p>Robert Half client is seeking a collections specialist to join the team. The ideal candidate will have previous business-to-business collections experience and exemplary customer service skills.</p><p> </p><p><strong>Responsibilities </strong></p><ul><li>Creating and maintaining credit history files</li><li>Analyzing and assessing the creditworthiness of accounts and clients using external credit risk management tools and reports</li><li>Supporting the collection efforts/calls for accounts receivable portfolio</li><li>Documenting daily collections activity</li><li>Researching account disputes and billing discrepancies</li><li>Performing account and payment reconciliations</li><li>Responding to credit inquiries from external and internal clients</li><li>Identifying delinquent accounts requiring external collection efforts</li><li>Identifying bad debt or financial exposure</li></ul><p><br></p>
<p>We are looking for an experienced and detail-oriented, hands-on Controller to join our client's team in Bucks County, Pennsylvania. This role is pivotal in managing the financial operations of the company, including accounting, payroll, and banking functions. The ideal candidate will bring a hands-on approach to ensure accuracy, compliance, and efficiency across all financial processes.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily accounting operations, including accounts payable, accounts receivable, and credit and collections.</p><p>• Maintain compliance with sales tax regulations, ensuring timely and accurate reporting.</p><p>• Process invoices, purchase orders, and vendor payments, ensuring proper financial documentation.</p><p>• Coordinate month-end and year-end close activities, including reconciliations, journal entries, and financial reporting.</p><p>• Manage payroll processing for approximately 30 employees, including salaried, hourly, and contractor staff.</p><p>• Ensure adherence to state and federal payroll regulations while addressing deductions, benefits, and discrepancies.</p><p>• Perform bank reconciliations and monitor cash flow to ensure smooth banking operations.</p><p>• Handle banking transactions such as deposits, wire transfers, and account monitoring.</p><p>• Collaborate with operational teams to provide financial insights and support strategic decision-making.</p><p>• Ensure accuracy and compliance across all financial processes and reporting.</p>
<p>We’re seeking a Senior IT Solutions Architect with deep technical expertise and a passion for designing and implementing complex IT systems across diverse environments. This role is ideal for someone who thrives in hybrid infrastructure, understands enterprise networking and storage, and enjoys working directly with clients in consulting or pre-sales capacities.</p><ul><li>Design and implement IT solutions that span infrastructure, applications, networking, and cloud environments.</li><li>Lead architecture efforts for client-facing projects, including migrations, integrations, and system rationalizations.</li><li>Collaborate with internal teams and external vendors to deliver scalable, secure, and cost-effective solutions.</li><li>Translate business requirements into technical designs that meet compliance, performance, and continuity goals.</li><li>Document existing systems and create architecture diagrams, SOPs, and dependency maps.</li><li>Support post-merger IT integrations and application rationalization efforts.</li></ul>
<p><strong>Job Title:</strong> AVP of Operations – Landscaping & Construction</p><p> <strong>Location:</strong> Torrance Area, CA (On-site)</p><p> <strong>Employment Type:</strong> Full-Time, Permanent</p><p>A well-established and growing <strong>landscaping construction company</strong> in <strong>Torrance Area</strong> is seeking a <strong>results-driven AVP of Operations</strong> to lead and optimize daily field operations. This is a high-impact leadership role ideal for someone with a strong background in <strong>construction or landscape operations</strong>, team management, and project execution.</p><p>W<strong>Key Responsibilities:</strong></p><ul><li>Oversee <strong>day-to-day field operations</strong>, ensuring projects are delivered <strong>on time, within budget</strong>, and to quality standards</li><li>Supervise and mentor <strong>crew leaders and field staff</strong>, with a focus on safety, training, and performance</li><li>Manage <strong>project schedules, labor allocation, and resource planning</strong></li><li>Oversee <strong>equipment, vehicle, and material procurement and maintenance</strong></li><li>Collaborate with the <strong>sales team</strong> to ensure smooth handoffs from proposal to execution</li><li>Monitor <strong>job costs, labor hours, and KPIs</strong> to drive efficiency and profitability</li><li>Enforce <strong>company policies</strong>, safety protocols, and ensure regulatory compliance</li><li>Lead <strong>recruitment, onboarding, and training</strong> of field staff to support team growth</li></ul><p>e<strong>Qualifications:</strong></p><ul><li>Proven experience in <strong>construction, landscaping, or field operations management</strong></li><li>Strong leadership and team development skills</li><li>Excellent organizational and problem-solving abilities</li><li>Familiarity with scheduling software, job costing, and performance tracking</li><li>Bilingual (English/Spanish) is a plus</li><li>Valid driver’s license and clean driving record preferred</li></ul><p> If you're passionate about leading teams, optimizing operations, and making an impact in a growing organization, apply now and be part of a company that values quality, safety, and people.</p><p><br></p><p>For confidential consideration, please email your recruiter with Robert Half. If you're not currently working with anyone at Robert Half, please click "Apply" or call 562-800-3963 and ask for David Bizub. Please reference job order number</p><p>00460-0013276095. email resume to [email protected]</p>
We are looking for an Office Services Associate to join our team on a Contract basis in Boston, Massachusetts. This role involves handling various office services tasks, including mail sorting, package delivery, and pantry restocking, while maintaining a high level of professionalism and organization. The ideal candidate will be self-sufficient, detail-oriented, and capable of working independently in a corporate environment.<br><br>Responsibilities:<br>• Sort and distribute incoming mail and packages efficiently.<br>• Restock and maintain office pantry supplies to ensure availability.<br>• Assist with room setups and furniture arrangements, including moving tables and chairs.<br>• Log packages accurately using tracking systems, such as Pitney Bowes machines.<br>• Handle sensitive and confidential documents securely.<br>• Communicate effectively with managers, clients, and drivers to address job-related issues or deadlines.<br>• Perform general office cleaning and maintenance tasks as needed.<br>• Take initiative to ask questions and clarify tasks to ensure accuracy in completing assignments.<br>• Provide support for additional projects as assigned by the manager.<br>• Manage tasks independently while adhering to company policies and standards.
We are looking for an attentive and detail-oriented Customer Service Representative to join our team in Salinas, California. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by managing order processes, responding to inquiries, and maintaining accurate documentation. This position is ideal for a motivated individual seeking to contribute to a dynamic team within the manufacturing industry.<br><br>Responsibilities:<br>• Process and record customer orders accurately using word processing and spreadsheet tools.<br>• Monitor delivery schedules to ensure commitments are met and allocations are within forecast.<br>• Respond promptly to customer inquiries and requests, providing clear and precise communication.<br>• Prepare detailed reports and correspondence for both internal and external stakeholders.<br>• Collaborate with team members to guarantee efficient account management and coverage.<br>• Maintain and update customer order fulfillment systems to reflect current status and requirements.<br>• Participate in team activities and discussions to enhance overall workflow and performance.<br>• Follow guidance from supervisors and experienced colleagues to manage accounts effectively.
We are looking for a dedicated Customer Service Representative to join our team in Syracuse, New York. This is a Contract to permanent opportunity ideal for someone passionate about building strong client relationships and delivering exceptional service. In this role, you will play a key part in supporting customer needs through effective communication and efficient problem-solving.<br><br>Responsibilities:<br>• Respond to inbound customer calls and provide accurate information or assistance as needed.<br>• Handle order entry tasks with precision, ensuring timely and efficient processing.<br>• Maintain clear and detail-oriented communication with clients to address inquiries or resolve issues.<br>• Manage both inbound and outbound calls to support customer needs and follow up on outstanding matters.<br>• Utilize computer-based systems to enter data and track customer interactions effectively.<br>• Deliver excellent service by listening to customer concerns and offering suitable solutions.<br>• Work collaboratively with team members to ensure seamless customer support.<br>• Stay updated on company policies and procedures to provide consistent and reliable information.<br>• Participate in ongoing training to enhance skills and improve service delivery.
We are looking for a Customer Service Representative to join our team in Lynnwood, Washington. This is a Contract to permanent position within the manufacturing industry, offering an excellent opportunity for growth and stability. The ideal candidate will excel in providing exceptional customer support, processing orders accurately, and maintaining detailed records.<br><br>Responsibilities:<br>• Process incoming customer orders, ensuring accurate data entry and timely coordination with the appropriate warehouse.<br>• Organize and send product samples to potential clients based on their requests.<br>• Collaborate with warehouse and shipping teams to ensure on-time delivery of orders.<br>• Perform general data entry tasks to update and maintain customer profiles and order information.<br>• Communicate effectively with customers to resolve inquiries and provide product-related information.<br>• Assist with occasional travel to trade shows to support customer engagement and promotional activities.<br>• Utilize Dynamics SL and Office tools to manage orders, correspondence, and customer data.
<p>We are looking for a Bilingual Call Center Specialist to support the mission of a non-profit organization by handling inbound and outbound phone interactions with professionalism, empathy, and cultural sensitivity. This role requires fluency in English and Spanish to effectively engage with individuals from diverse backgrounds, ensuring callers receive information, resources, and support to meet their needs. The Specialist is also responsible for accurate data entry, resource referrals, and collaborating closely with team members to uphold the priorities and values of the non-profit.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Call Handling:</strong></li></ol><ul><li>Provide exemplary customer service to all callers by addressing inquiries, offering resources, and connecting individuals to appropriate organizational services via phone.</li><li>Maintain professionalism and empathy when dealing with sensitive situations, including crisis calls or emotional interactions.</li><li>Ensure clear and effective communication in both languages to serve diverse clients effectively.</li></ul><ol><li><strong>Outreach and Resource Coordination:</strong></li></ol><ul><li>Make outbound calls to follow up on requests and share updates about available programs or services.</li><li>Refer callers to internal non-profit programs or trusted external community resources as appropriate.</li></ul><ol><li><strong>Data Management and Confidentiality:</strong></li></ol><ul><li>Accurately document all calls, inquiries, and case notes into the organization's CRM system or database.</li><li>Protect sensitive client information and adhere to all privacy and confidentiality policies.</li></ul><ol><li><strong>Language Translation and Support:</strong></li></ol><ul><li>Translate verbal and written materials as needed to support callers or facilitate internal communication.</li><li>Assist colleagues and teammates in bridging communication gaps with non-English-speaking clients.</li></ul><ol><li><strong>Mission and Community Support:</strong></li></ol><ul><li>Represent the organization with professionalism, passion, and commitment to its mission and values.</li><li>Participate in training sessions to remain informed about the non-profit’s services, policies, and updates.</li><li>Foster collaborative relationships with team members to deliver cohesive and impactful service.</li></ul><p><br></p>
We are looking for a skilled Customer Service Representative to join our team on a contract basis in Washington, District of Columbia. In this role, you will provide vital support for meetings, ensuring seamless coordination for both in-person and remote participants. This position requires strong organizational skills and expertise in communication tools.<br><br>Responsibilities:<br>• Facilitate meetings by managing logistics for both remote and in-person attendees.<br>• Provide comprehensive support during meetings, ensuring smooth operations.<br>• Prepare and set up the meeting environment, including boardroom spaces.<br>• Utilize Microsoft Teams to coordinate virtual meeting activities effectively.<br>• Create and edit PowerPoint presentations to support meeting objectives.<br>• Respond to inquiries and provide assistance through inbound and outbound calls.<br>• Handle order entry and maintain accurate records in a timely manner.<br>• Deliver exceptional service in a call center environment, addressing customer needs promptly.<br>• Collaborate with team members to ensure successful execution of events and conferences.<br>• Troubleshoot and resolve technical or logistical issues during meetings.
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis. This role offers a hybrid work schedule, with time spent in the office, remotely, and at a client site in Itasca, Illinois. The ideal candidate will thrive in a fast-paced environment and bring a proactive approach to managing customer accounts and resolving inquiries.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound customer calls, addressing inquiries and resolving issues with professionalism.<br>• Manage customer accounts using CRM software, with a preference for NetSuite or Salesforce experience.<br>• Handle order entry tasks efficiently while maintaining accuracy.<br>• Collaborate with the team to manage shared inbox communications and ensure timely responses.<br>• Utilize basic Excel skills to organize data and support account management activities.<br>• Adapt quickly to new processes and systems, demonstrating a willingness to learn on the job.<br>• Provide account management support, fostering positive relationships with customers.<br>• Multitask effectively, balancing various responsibilities in a dynamic environment.<br>• Contribute to maintaining exceptional service standards and customer satisfaction.
<p>We are looking for a professional and friendly Receptionist to join. You’ll play a key role in creating a welcoming and organized front office. The ideal candidate will have excellent customer service skills, strong attention to detail, and the ability to manage multiple tasks efficiently.</p><p>Responsibilities:</p><ul><li>Warmly greet, assist and direct visitors.</li><li>Manage all incoming calls and direct them to the correct departments.</li><li>Maintain a neat, organized, and welcoming reception area.</li><li>Handle all incoming and outgoing mails promptly.</li><li>Coordinate appointments and meetings.</li><li>Perform administrative and clerical tasks such as filing, copying, printing etc.</li><li>Manage office supplies inventory.</li></ul><p><br></p>
<p>Robert Half is seeking a motivated and professional <strong>Customer Service Representative</strong> to support our client's commitment to improving customer satisfaction and operational efficiency. As a key member of the team, you will provide exceptional service, resolve customer inquiries, and ensure a seamless customer journey.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle customer inquiries via phone, email, or chat with professionalism and empathy.</li><li>Provide accurate information about products, services, policies, and procedures.</li><li>Troubleshoot customer issues and escalate complex matters to appropriate departments.</li><li>Maintain detailed customer records and document interactions in the system.</li><li>Collaborate with team members and other departments to resolve issues promptly.</li><li>Stay updated on company policies, product updates, and industry trends to deliver high-quality support.</li></ul><p><br></p>
We are looking for an organized and detail-oriented Receptionist to join our team in Cedar Knolls, New Jersey. In this long-term contract role, you will be the first point of contact for visitors and callers, ensuring smooth day-to-day operations at our front desk. This position offers an excellent opportunity to develop your administrative and customer service skills in the water industry.<br><br>Responsibilities:<br>• Schedule and manage appointments to maintain an efficient workflow.<br>• Greet visitors and handle inquiries at the front desk in a courteous manner.<br>• Operate a multi-line phone system to answer calls and direct them appropriately.<br>• Respond to inbound calls while providing accurate information and assistance.<br>• Perform light filing tasks, ensuring records are accurately maintained in a mostly paperless environment.<br>• Participate in training sessions to master call handling and customer interaction techniques.<br>• Maintain a welcoming and organized reception area to create a positive first impression for clients and visitors.
