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313 results for Medical Customer Service Representative jobs

Medical Customer Service Rep

Shelton, CT
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a Medical Customer Service Rep to support patients through a high-volume customer service environment in Shelton, Connecticut. This Long-term Contract position is ideal for someone who communicates with empathy, handles billing-related questions with confidence, and brings a solid understanding of medical terminology to daily interactions. The role focuses on delivering accurate information, documenting conversations carefully, and helping callers navigate healthcare-related concerns with professionalism. Responsibilities: • Respond to inbound patient calls and provide courteous, timely assistance for a wide range of service inquiries. • Explain billing matters, account details, and general healthcare-related questions in a clear and supportive manner. • Record call details accurately in Epic and other relevant systems while maintaining complete and organized documentation. • Use medical terminology appropriately to understand caller concerns and route issues to the correct team when needed. • Resolve routine service issues efficiently and escalate more complex cases according to established procedures. • Support positive patient experiences by listening carefully, confirming needs, and providing thorough follow-up information. • Maintain performance and quality expectations in a call center setting with consistent attention to accuracy and service standards.
2026-09-14T00:00:00Z

ON-SITE Medical Customer Service Rep

Chelsea, AL
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are looking for a detail-oriented Medical Customer Service Rep to support a busy healthcare-related operation in Chelsea, Alabama. This is a Contract position for someone who can balance customer communication, administrative coordination, and accurate record management in a fast-paced office setting. The ideal candidate brings experience with medical customer service, is comfortable managing multiple priorities at once, and can provide dependable support for both day-to-day activities and event-related logistics. Responsibilities: • Respond to incoming customer inquiries and provide timely support related to medical products, services, and account questions. • Maintain accurate data entry across internal records while tracking multiple steps and follow-up actions for each request or order. • Coordinate administrative tasks such as scheduling meetings, organizing calendar activity, and managing invitations through Outlook in a Mac-based office environment. • Assist with trade show preparation by handling registration, setup coordination, and related event support during peak planning periods. • Communicate professionally with patients, customers, and internal team members to help resolve service issues and ensure a positive experience. • Support billing-related questions and direct concerns appropriately while maintaining confidentiality and accuracy. • Monitor detailed workflows involving numerous moving parts to help keep customer service operations organized and on schedule. • Contribute to office support needs as business processes evolve, including adapting to updated tools or operational changes when needed.
2026-09-16T00:00:00Z

Patient Service Representative

Oakhurst, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Patient Service Representative to support a busy healthcare office. This fully onsite opportunity is ideal for someone who is comfortable assisting patients at the front desk, handling high-volume scheduling activity, and ensuring accurate registration and insurance details. This is a Long-term Contract position that requires flexibility with scheduling and occasional travel to nearby office locations as needed. Responsibilities:• Coordinate new and existing patient appointments, including changes, cancellations, and follow-up visits, while maintaining an organized daily schedule.• Welcome patients professionally, guide them through the check-in process, and provide support with general service-related questions.• Review and enter demographic, insurance, and other registration details accurately within the practice management system.• Communicate payment expectations clearly and collect copays or outstanding balances in accordance with office procedures.• Perform post-call and post-visit administrative work such as documenting interactions, updating records, scanning documents, and routing messages appropriately.• Assist with eligibility checks, charge-related inquiries, and other front-office tasks that help keep patient access operations running smoothly.• Support call center and front desk workflows in a fully onsite setting, managing a high standard of customer service throughout each patient interaction.• Travel to nearby offices, including East Brunswick or Old Bridge, when coverage or business needs require additional onsite support.
2026-09-18T00:00:00Z

Patient Service Representative

Dover, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Patient Service Representative to support a busy onsite healthcare office in Dover, Delaware. This contract opportunity is ideal for someone who enjoys helping patients, adapts quickly to new systems, and takes initiative in a fast-paced setting. The person in this role will serve as a key point of contact for patients while keeping front-office operations organized, attentive to detail, and efficient. Responsibilities:• Welcome patients in a courteous and attentive manner, creating a positive experience from arrival through check-in.• Coordinate appointment scheduling and calendar updates while helping patients with changes, confirmations, and follow-up visits.• Complete patient registration and maintain accurate demographic, insurance, and visit information within office systems.• Answer incoming calls promptly, respond to routine service questions, and direct more complex concerns to the appropriate staff members.• Support daily front-desk operations by managing paperwork, preparing visit-related documentation, and keeping records organized.• Communicate clearly with patients regarding office procedures, appointment expectations, and general service information.• Work closely with the onsite manager and team members to keep patient flow smooth throughout the day.• Use office technology confidently and learn internal processes quickly to contribute effectively with minimal supervision.
2026-08-31T00:00:00Z

Patient Service Representative

Cincinnati, OH
onsite
Temporary / Contract
17 - 19 USD / Hourly
We are looking for a Patient Service Representative to support front-end patient access activities for a healthcare organization. This Long-term Contract, possible contract to hire, position is 100% on site and focuses on preparing patients for upcoming visits by confirming key registration details, coordinating scheduling, and helping ensure coverage requirements are in place before services are delivered. The ideal candidate brings strong communication skills, attention to detail, and prior experience working with patient information, insurance verification, and authorization processes. Responsibilities:• Complete pre-service registration activities to help ensure patient accounts are ready before scheduled appointments or procedures.• Review and confirm demographic, insurance, and other account details for accuracy within the practice management system.• Arrange appointments and enter required visit information promptly to support efficient patient access workflows.• Secure prior authorizations, referrals, or pre-certifications when payer guidelines require approval before treatment.• Respond to inbound inquiries from patients and internal teams regarding scheduling, coverage, and registration matters.• Support financial clearance efforts by identifying missing information and following up to resolve account issues before the date of service.• Maintain accurate documentation of updates, verification results, and authorization activity within the appropriate systems.• Collaborate with clinical, billing, and administrative teams to reduce delays and improve the patient intake experienc
2026-09-14T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are seeking a Patient Service Representative to support a busy medical office in Bridgewater, New Jersey. This long-term contract opportunity is ideal for someone who enjoys assisting patients, coordinating appointments, and providing excellent customer service in a fast-paced healthcare setting. Responsibilities:<ul><li>Answer incoming and outgoing calls while providing professional and courteous customer service.</li><li>Schedule, reschedule, and confirm patient appointments.</li><li>Register patients and update demographic information to maintain accurate records.</li><li>Verify insurance information and assist with general coverage-related inquiries.</li><li>Accurately document patient interactions and appointment details in electronic medical records (EMR) systems.</li><li>Respond to patient questions and resolve routine concerns, escalating issues when necessary.</li><li>Coordinate with providers and office staff to support efficient daily operations.</li><li>Make appointment reminder calls and communicate instructions for upcoming visits.</li><li>Maintain organized records and follow office policies, privacy guidelines, and compliance standards.</li><li>Perform general administrative and clerical duties as needed to support the medical office team.</li></ul>
2026-09-17T00:00:00Z

Patient Service Representative

North Bend, WA
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are looking for a Patient Service Representative to support front-desk operations for a busy clinic in Tacoma, Washington. This Contract position plays an important role in creating a smooth patient experience by coordinating administrative, billing, and referral-related activities while safeguarding confidential health information. The ideal candidate will combine strong customer service skills with attention to detail to help maintain accurate records, verify coverage, and support timely patient access to care. Responsibilities: • Review visit and encounter details for completeness before submitting documentation for billing review and follow-up. • Reconcile daily collections, maintain accurate payment records, and distribute copies of receipt activity for each business day. • Confirm insurance coverage before scheduled appointments, including applicable assistance program eligibility, and notify clinic leadership of changes that may affect the visit. • Collect patient payments, explain financial obligations, and arrange payment plans when appropriate. • Apply copay and deductible adjustments in alignment with approved sliding fee guidelines and verify that supporting documents are accurately recorded in the appropriate systems. • Respond to billing-related questions from patients, staff, and outside partners, and coordinate with the billing team to resolve outstanding issues. • Manage referrals for specialty services, imaging, and community-based resources, ensuring urgent requests are handled promptly and non-urgent requests include clear patient instructions. • Obtain prior authorizations when required by insurance plans and document referral status updates, including appointment information when available. • Monitor referral work queues and reports on a regular basis to help ensure urgent items, routine requests, and aging referrals are completed or closed within expected timeframes.
2026-09-18T00:00:00Z

Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
25.175 - 29.15 USD / Hourly
We are looking for a customer-focused individual to join a growing team in Teaneck, New Jersey as a Customer Service Representative. This Long-term Contract position is ideal for someone who can confidently support billing and payment-related inquiries while delivering clear, consistent service across every interaction. The role offers collaborative training, hands-on customer support work, and the opportunity to assist clients with online payment tools, account questions, and issue resolution in a fast-paced environment. Responsibilities: • Guide customers through the online payment platform, including one-time payments and recurring payment setup. • Clarify billing and payment process updates for customers and answer questions related to account changes. • Investigate payment or invoice concerns, resolve routine issues, and route more complex matters to the appropriate team. • Support billing activities by assisting with accounts receivable inquiries, reconciliation questions, and credit-related account concerns. • Maintain accurate records of customer conversations, account adjustments, and completed resolutions within company systems. • Partner with teams across financial services, billing, credit, sales, operations, and customer experience to address customer needs effectively. • Manage challenging interactions with patience and care while working toward practical solutions. • Identify recurring service issues or process gaps and share trends with leadership for follow-up. • Assist customers during the move from BillTrust to the MyIWS payment solution by explaining updates and providing portal support.
2026-09-17T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-09-18T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records. • Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance. • Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date. • Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders. • Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy. • Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions. • Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions. • Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
2026-08-21T00:00:00Z

Customer Service Representative

Jersey City, NJ
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions. • Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues. • Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current. • Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution. • Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity. • Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards. • Coordinate with internal teams when necessary to escalate issues and ensure timely customer support. • Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
2026-09-15T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account activities from Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works well in a fast-paced call center setting, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, help clarify payment and enrollment details, and ensure account information is complete and up to date. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Guide customers through payment methods, registration steps, and account expectations with professionalism and clarity. • Enter new information and revise existing records accurately within company databases and account management systems. • Record each conversation, status update, and planned next step to maintain complete interaction histories. • Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still pending. • Examine account records for inconsistencies, investigate issues, and work directly with customers to correct errors. • Coordinate with internal teams to help move account matters forward and support timely issue resolution. • Achieve established targets for call activity, service quality, productivity, and customer experience.
2026-09-17T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.Responsibilities<ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul>
2026-09-16T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to join an established team in Indianapolis, Indiana. This contract opportunity is ideal for someone who enjoys supporting client accounts, processing orders accurately, and delivering responsive service in an office setting. The role offers a steady Monday through Friday schedule and is suited to a detail-oriented individual who can confidently work across multiple computer systems while building strong customer relationships. This position is on-site, Monday-Friday working 8am-5pm. Responsibilities:• Manage assigned customer accounts and serve as a reliable point of contact for day-to-day service needs• Process incoming orders with accuracy and ensure information is entered correctly into company systems• Respond to customer questions promptly and provide clear updates regarding orders, account activity, and service issues• Build and maintain positive long-term relationships with customers through consistent communication and follow-through• Navigate between software platforms efficiently to complete account updates, documentation, and order-related tasks• Monitor account details closely to help resolve discrepancies and support smooth order fulfillment• Collaborate with internal teams to address customer concerns and keep service levels high
2026-09-15T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-09-08T00:00:00Z

Customer Service Representative

Norwalk, CT
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a BILINGUAL SPANISH SPEAKING (must) Customer Service Representative to support customer accounts and coordinate service activities for a Contract position based in Norwalk, Connecticut. This role is ideal for someone who can balance responsive communication, order support, and shipment follow-up while building strong working relationships with customers, sales partners, and internal teams. The position plays an important part in keeping account activity organized, addressing service issues promptly, and helping maintain smooth day-to-day operations in a paper and packaging environment. Responsibilities:• Manage customer inquiries and service requests within established response expectations, ensuring timely and accurate follow-through.• Build strong day-to-day partnerships with customers and sales colleagues, while providing account coverage for other team members when needed.• Review inventory levels, stock aging, and product movement for assigned accounts, then coordinate with sales to address risks or imbalances proactively.• Track account-related updates such as customer feedback, product evaluations, shipment delays, payment concerns, and other issues that may affect service or business performance.• Communicate supply chain changes clearly to customers and internal stakeholders so expectations remain aligned.• Coordinate with logistics partners to support on-time deliveries, provide status updates on late shipments, and help resolve transportation-related concerns.• Improve freight utilization by supporting container planning and monitoring shipments moving from overseas mills, warehouses, and departure ports.• Prepare, organize, and maintain shipping and compliance documentation required for destination countries, policies, and operational procedures.• Escalate process exceptions to the supervisor and recommend practical next steps to address service or operational issues.• Contribute to process improvement efforts, team collaboration, and special assignments such as inventory reconciliation reviews and claims support.
2026-09-17T00:00:00Z

Customer Service Representative

Strongsville, OH
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Strongsville, Ohio. This contract opportunity with potential for a permanent role is ideal for someone who communicates with confidence, stays organized in a fast-paced environment, and can quickly become a dependable resource for customers and internal teams. The person in this role will support daily customer interactions, maintain accurate records, and help ensure orders and service requests are handled efficiently from start to finish. Responsibilities: • Respond to incoming customer calls and inquiries with professionalism, providing timely support and clear follow-up. • Enter and update customer, order, and service information accurately within company systems, including SAP and Microsoft Office tools. • Assist customers with requests related to products, order status, and general service needs while delivering a positive experience. • Prepare and maintain detailed documentation, reports, and records to support daily operations and service tracking. • Coordinate with internal departments to resolve customer issues, clarify information, and keep requests moving forward. • Manage multiple tasks throughout the day while maintaining attention to detail and meeting service expectations. • Support process-related updates and workflow changes as needed, adapting quickly to new procedures and system requirements.
2026-09-17T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
18 - 18 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day service operations in Henrico, Virginia. This Long-term Contract position with potential to become permanent is well suited for someone who enjoys structured, process-driven work and takes pride in handling repetitive tasks with accuracy and consistency. The person in this role will provide dependable customer support, manage scheduling-related activities, and help maintain smooth communication across routine service interactions. Responsibilities:<ul><li>Make outbound calls to customers to schedule delivery appointments for incoming shipments</li><li>Coordinate delivery timing between customers and terminals</li><li>Confirm delivery details and update appointment information in the scheduling system</li><li>Send follow-up emails when needed to confirm scheduling or provide delivery updates</li><li>Follow a structured scheduling process and workflow for each delivery</li><li>Maintain accurate documentation of customer communication and scheduling updates</li></ul>
2026-09-17T00:00:00Z

Customer Service Representative

Parsippany, NJ
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
A growing service organization in Parsippany NJ is seeking a Customer Service Coordinator to join its customer service and dispatch support team. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage multiple priorities throughout the day. Responsibilities<ul><li>Handle incoming customer calls, emails, and service requests</li><li>Communicate appointment updates, schedule changes, and technician information</li><li>Support dispatch operations by gathering and maintaining accurate service information</li><li>Document customer interactions and service details within company systems</li><li>Follow up on open customer matters and ensure timely resolution</li><li>Coordinate with dispatch, technicians, and internal departments to support daily operations</li><li>Maintain accuracy and organization while managing a high volume of activity</li></ul>
2026-09-15T00:00:00Z

Customer Service Representative

Belmar, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking customer-focused and professional Call Center Representatives to join a busy team in Wall Township, NJ. In this role, you will serve as the first point of contact for customers, handling inbound and outbound calls, answering inquiries, resolving issues, and providing exceptional service. This is an excellent opportunity for individuals with strong communication skills who thrive in a fast-paced, high-volume call center environment. Responsibilities<ul><li>Handle a high volume of inbound and outbound customer calls professionally and efficiently.</li><li>Respond to customer inquiries regarding products, services, accounts, and general requests.</li><li>Accurately document customer interactions and update information within company systems.</li><li>Research and resolve customer concerns while providing timely follow-up when needed.</li><li>Process requests, orders, and account updates with a high degree of accuracy.</li><li>Meet productivity, quality, and customer service performance metrics.</li><li>Collaborate with internal departments to address customer needs and resolve escalated issues.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li></ul>
2026-09-11T00:00:00Z

Customer service representative

Northborough, MA
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to support customers and internal teams from our Northborough, Massachusetts location. This role combines customer communication, order coordination, and record accuracy in a regulated environment, with a strong focus on timely service and dependable follow-through. The ideal candidate brings experience handling customer requests, processing orders, and maintaining organized documentation while working closely with sales, shipping, and operations. Responsibilities:• Build a strong understanding of company products, service workflows, order procedures, and quality standards to provide accurate support.• Assist assigned customer accounts by answering questions related to products, order progress, shipment updates, and general service needs.• Enter customer orders, quotations, invoices, and account details into company systems with a high level of accuracy and completeness.• Confirm item availability, share expected delivery timelines, and communicate delays, backorders, or supply concerns to customers and internal partners.• Review required prescriptions and supporting documents, ensuring records are complete and properly maintained.• Handle product return requests, create return authorizations in line with company policy, and document all related activity.• Record customer interactions, concerns, and resolutions thoroughly, addressing routine issues directly and escalating more complex matters when needed.• Coordinate with sales, shipping, and operations teams to support accurate fulfillment and consistent customer service outcomes.• For international account support, prepare shipments and manage export paperwork, customs documentation, freight coordination, and commercial invoice requirements for compliant delivery.• Contribute to outreach efforts, special assignments, workspace organization, and departmental coverage as business needs require.Northborough
2026-09-01T00:00:00Z

Customer Service Representative

Oshkosh, WI
onsite
Temporary / Contract
18 - 19 USD / Hourly
We’re looking for a Customer Service Representative to join a financial services team in Oshkosh, Wisconsin. This Contract-to-permanent opportunity is ideal for someone who enjoys helping customers, solving problems, and providing a great service experience. The role will be primarily focused on online chat and video chat support, assisting customers with questions, service requests, account needs, and everyday financial solutions. You’ll also assist with transaction processing and problem resolution while working in a fast-paced environment where communication, professionalism, and accuracy are key. If you’re a strong communicator who enjoys connecting with people and finding solutions, this could be a great opportunity to build a long-term career in financial services. Responsibilities: • Respond to inbound customer inquiries by phone and provide clear, courteous support for a wide range of service needs. • Handle everyday financial transactions accurately, including deposits, withdrawals, payments, check-related requests, and other account activities. • Support customers with opening, updating, and closing consumer accounts while addressing questions about account features and access. • Assist with applications for credit cards, loans, and related financial products, helping customers understand available options. • Strengthen customer relationships by identifying needs, explaining relevant services, and offering appropriate product recommendations. • Complete order entry and account maintenance tasks with close attention to detail while keeping records current and accurate. • Balance assigned cash handling duties and process daily deposit-related activities in accordance with established procedures. • Resolve customer concerns efficiently while following security, privacy, and regulatory guidelines at all times. • Stay informed on current products, services, and promotions and contribute to a positive customer experience across branch and phone interactions.
2026-09-11T00:00:00Z

Customer Service Representative

Elk Grove Village, IL
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a waste and environmental services team in Illinois. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing service-related requests, and supporting daily office operations in a fast-paced setting. The person in this role will serve as a key point of contact for customers, ensuring concerns are addressed professionally while maintaining accurate service and account records. Responsibilities: • Respond to inbound customer calls and messages, provide account assistance, and handle service-related questions with professionalism and care. • Work closely with internal teams to investigate and resolve billing concerns, service disputes, and other customer issues in a timely manner. • Speak with customers to gather needed information, enter details into company systems, and maintain accurate records for accounts and service requests. • Prepare service agreements, process order-related documentation, calculate applicable fees, collect deposits, and update account changes such as address revisions or service cancellations. • Accept customer payments, support bank deposit processing, and complete general administrative tasks that help keep the office running efficiently. • Identify opportunities to introduce customers to additional or expanded services when appropriate and communicate customer needs or trends to team leadership. • Escalate service failures to the appropriate departments for review and follow through to support satisfactory resolution. • Deliver a positive customer experience by resolving concerns with practical, cost-conscious, and environmentally responsible solutions.
2026-09-14T00:00:00Z

Customer Service Representative

Milwaukee, WI
onsite
Temporary to Hire
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a team in Milwaukee, Wisconsin, in a contract opportunity with the potential for a permanent role. This role is ideal for someone who enjoys supporting business customers, resolving service-related concerns, and keeping order and account information accurate. You will work closely with sales, accounts receivable, and operations teams to help maintain strong customer relationships while ensuring timely follow-up on orders, billing, and inventory-related tasks. Responsibilities: • Serve as a primary point of contact for business customers, addressing product concerns, delivery questions, service issues, and potential growth opportunities. • Review incoming purchase orders, investigate discrepancies when needed, and enter order details accurately into company systems. • Maintain and update customer-related web information in coordination with the Accounts Receivable team to support accurate account records. • Partner with plant operations and sales staff by preparing requested reports and assisting with web-based customer support needs. • Document quality-related issues, create the necessary organizational records, and monitor progress through resolution. • Support billing activities by helping generate credit memos and following up on past-due invoices to encourage timely payment. • Contribute to customer experience initiatives by assisting with the annual customer service satisfaction survey process. • Provide coverage for coworkers during absences and help maintain smooth daily service operations across the team. • Assist with inventory activities, including monthly counts, transaction entry, stock monitoring, and material replenishment requests from external vendors and affiliated locations.
2026-09-16T00:00:00Z

Customer Service Representative

Coralville, IA
onsite
Temporary / Contract
14.25 - 16.5 USD / Hourly
Start a Career Where Service Makes the Difference Every policy has a story behind it: a family protecting their home, a new driver getting on the road, a business owner safeguarding everything they've worked to build. As a Customer Service Representative, you'll be the person clients turn to when they need answers, guidance, and peace of mind. This is more than answering phones or processing paperwork. You'll build lasting relationships, help clients navigate important life changes, and ensure they feel confident about their coverage every step of the way. This is an excellent opportunity to join a growing organization on a contract-to-hire basis, demonstrate your value, and earn a long-term permanent position with a team that is committed to investing in its people and supporting career growth. While this position is primarily remote, candidates must be willing to attend onsite meetings, training, and team events in Coralville, Iowa as needed. Key Responsibilities<ul><li>Serve as the primary point of contact for policyholders regarding: Policy changes, Coverage questions, Billing inquiries, Claims-related questions</li><li>Respond to client inquiries received via phone, email, text, and online channels.</li><li>Educate clients on coverage options and help them understand the value of their policies.</li><li>Process policy updates and endorsements accurately and efficiently.</li><li>Coordinate with insurance carriers to resolve issues and obtain information.</li><li>Prepare and send documentation for review and signature.</li><li>Maintain accurate records of client interactions and policy activity.</li><li>Support licensed sales agents with service-related requests.</li><li>Review existing policies and identify opportunities for improved pricing or coverage when appropriate.</li><li>Ensure compliance with state insurance regulations and agency policies.</li></ul>
2026-09-08T00:00:00Z