<p>We currently have an opening for an articulate, highly skilled receptionist in a growing technical start-up company. The are looking to hire a Receptionist who is thorough and organized.</p><p><br></p><p>The right Receptionist for this is some who will:</p><p>· Greet visitors</p><p>· Answer all incoming phone calls</p><p>· Receiving, reviewing, and distributing incoming mail according to specified procedures</p><p>· Maintaining various office files and providing general office filing support</p><p>· Ordering office and kitchen supplies</p>
We are looking for an experienced IT Manager to lead and oversee enterprise-level network and system administration operations. This role requires a strategic thinker who can scale IT infrastructure while ensuring reliability and performance. If you have a passion for technology and a proven track record in managing IT teams, we encourage you to apply.<br><br>Responsibilities:<br>• Lead the design, implementation, and maintenance of enterprise network infrastructure to ensure optimal performance and scalability.<br>• Manage and mentor a team of network and system administrators, fostering growth and collaboration.<br>• Oversee the configuration and management of Active Directory, backup technologies, and Cisco-based systems.<br>• Develop and enforce IT policies and procedures to maintain system security and efficiency.<br>• Supervise the Network Operations Center (NOC) to ensure continuous monitoring of IT systems and swift resolution of issues.<br>• Collaborate with cross-functional teams to align IT strategies with organizational goals.<br>• Evaluate and implement new technologies to enhance business operations and support growth.<br>• Ensure compliance with industry standards and regulatory requirements for IT systems.<br>• Troubleshoot and resolve complex technical issues to minimize downtime and disruptions.<br>• Maintain comprehensive documentation of IT systems, processes, and configurations for future reference.
We are looking for a dedicated Administrative Assistant to join our team in Edison, New Jersey. As the primary face of the office, this position requires an attentive and welcoming demeanor to manage reception and administrative tasks effectively. This is a long-term contract opportunity offering a dynamic and collaborative work environment.<br><br>Responsibilities:<br>• Greet visitors and clients at the front desk, ensuring an attentive and welcoming experience.<br>• Oversee day-to-day reception and front office management, including conference room scheduling and readiness.<br>• Conduct daily walkthroughs of the facility to ensure cleanliness and adequate office supplies.<br>• Manage mailroom operations, including shipping tasks through FedEx and other carriers.<br>• Order and maintain supplies for the pantry, copiers, and general office needs.<br>• Coordinate with building management to address equipment maintenance and cleanliness.<br>• Assist with preparing for client visits and special events as needed.<br>• Ensure adherence to security protocols, including ID badge management.<br>• Provide support for printing requests and other administrative functions.<br>• Collaborate with team members to handle additional tasks assigned by the supervisor.
We are looking for a detail-oriented Customer Service Representative to join our team on a contract basis in Tualatin, Oregon. This role is ideal for someone with a strong background in customer service and call center operations who thrives in a fast-paced environment. The position involves handling inbound and outbound calls, managing data entry tasks, and ensuring exceptional service delivery.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with efficiency and a focus on quality.<br>• Provide prompt and courteous assistance to customers, addressing inquiries and resolving issues.<br>• Perform accurate data entry and maintain records using company systems.<br>• Manage email correspondence and respond to customer requests in a timely manner.<br>• Schedule appointments and coordinate follow-ups as needed.<br>• Process orders and ensure accurate entry of customer information.<br>• Utilize Microsoft Excel and Word to create and update reports and documentation.<br>• Collaborate with team members to improve service processes and ensure customer satisfaction.<br>• Maintain a thorough understanding of company products and services to provide accurate information.<br>• Adhere to company policies and procedures while delivering high-quality customer support.
We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in Prosper, Texas. In this role, you will be the first point of contact for visitors, ensuring a welcoming and organized environment. This position offers a calm work setting, ideal for someone who can effectively manage reception duties and stay engaged during slower periods.<br><br>Responsibilities:<br>• Provide courteous and detail-oriented reception coverage during assigned times.<br>• Welcome and assist visitors, ensuring a positive first impression.<br>• Maintain a clean and organized front desk area.<br>• Manage incoming calls and direct inquiries to the appropriate personnel.<br>• Inform the team about confirmed candidates or appointments.<br>• Stay productive during quieter moments by bringing reading materials or a laptop.<br>• Support basic administrative tasks as needed to assist the office.<br>• Communicate effectively with team members to ensure smooth operations.
We are looking for a success-driven Customer Service Representative to join our team in Santee, California. In this long-term contract role, you will be responsible for delivering exceptional service by addressing customer inquiries, scheduling appointments, and promoting inspection services. This position requires a proactive individual with strong communication skills and the ability to manage high call volumes efficiently.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries and provide accurate information to address their needs.<br>• Schedule appointments and ensure all details are accurately recorded.<br>• Promote and sell inspection services, effectively communicating their benefits to customers.<br>• Handle a high volume of inbound calls with professionalism and a positive attitude.<br>• Resolve customer concerns and escalate issues when necessary to ensure satisfaction.<br>• Maintain detailed and organized records of customer interactions and transactions.<br>• Collaborate with team members to optimize processes and achieve collective goals.<br>• Utilize bilingual Spanish skills to assist a diverse customer base, if applicable.<br>• Continuously improve customer service practices to enhance the overall experience.
<p><strong>Position Overview:</strong></p><p>We are seeking a hands-on IT leader with deep technical expertise and proven leadership abilities to manage IT operations in a dynamic oil & gas environment. The ideal candidate brings a balanced approach to tactical execution and team mentoring, ensuring reliable IT systems across office locations and remote field environments. This role combines advanced knowledge of enterprise infrastructure and cloud technologies with a focus on supporting business outcomes and user satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead IT operations teams, acting as a "player-coach" to mentor staff while delegating tasks effectively.</li><li>Oversee enterprise infrastructure, including Microsoft Azure, Microsoft 365, Active Directory, virtualization platforms, and disaster recovery systems.</li><li>Manage network operations such as LAN/WAN configurations, firewalls, routers, switches, VPNs, and field connectivity solutions.</li><li>Implement and maintain endpoint management systems (Intune/SCCM), ensuring automated patching, imaging, and inventory lifecycle management.</li><li>Drive cybersecurity initiatives, focusing on identity and access management, endpoint protection, incident response, and compliance controls.</li><li>Support oil & gas operations, including exploration, production, midstream processes, and SCADA systems related to field connectivity and rugged device solutions.</li><li>Collaborate cross-functionally to translate complex technical challenges into actionable business solutions.</li><li>Manage vendor relationships, budgeting, and process improvements while ensuring IT regulatory compliance (OSHA, SOX, GDPR).</li><li>Implement monitoring platforms (SolarWinds, PRTG, Azure Monitor) and ITSM solutions (ServiceNow, Jira) for effective incident tracking and resolution.</li><li>Ensure reliable delivery of business applications, including ERP systems, production tracking tools, and business intelligence platforms such as Power BI.</li></ul><p><br></p>
<p>We are in search of a proficient Business Systems Analyst to join our team in the insurance industry. The position is based in Central, New Jersey. In this role, you will be expected to collaborate with various teams and stakeholders, analyze and document requirements, and provide ongoing support for implemented systems.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage with business stakeholders to collect, scrutinize, and document requirements.</p><p>• Convert business requirements into comprehensive functional and technical specifications.</p><p>• Collaborate intensely with development, QA, and IT teams to guarantee the successful execution of technology solutions.</p><p>• Conduct data analysis to spot trends and offer actionable insights.</p><p>• Lead workshops, meetings, and discussions to ensure project alignment.</p><p>• Create and uphold project documentation, including business requirements, process flows, and user stories.</p><p>• Support User Acceptance Testing and offer continuous support for systems in use.</p><p>• Use business analysis tools such as Atlassian Jira and Confluence effectively.</p><p>• Apply Agile and Scrum methodologies in project management.</p><p>• Conduct business process modeling and data analysis.</p><p>• Leverage proficiency in SQL and data analysis tools.</p><p>• Understand and apply insurance processes, terminology, and regulations.</p>
We are in search of an ERP Integration Manager to be an integral part of our team in Summerville, South Carolina. The role involves the management and enhancement of our ERP systems, utilizing skills in Advanced Business Application Programming (ABAP), Cloud Technologies, CRM, and Epicor. This role is instrumental in streamlining our business processes and promoting efficient operations.<br><br>Responsibilities:<br><br>• Manage and optimize ERP systems, focusing on Epicor ERP for smooth business operations<br>• Utilize Advanced Business Application Programming (ABAP) to customize ERP software as per business requirements<br>• Leverage Cloud Technologies to ensure efficient and secure data management within the ERP systems<br>• Enhance customer relationship management (CRM) through ERP systems to drive customer satisfaction<br>• Conduct AB Testing to ensure the effectiveness of new implementations within the ERP systems<br>• Develop and implement Business Intelligence (BI) strategies through ERP to drive data-driven decision making<br>• Work on Business Process Functions to streamline operations and enhance efficiency<br>• Create and manage Business Requirement Documents to ensure alignment of ERP systems with business needs<br>• Oversee Change Management related to ERP system modifications to minimize disruptions<br>• Manage QAD ERP systems to support manufacturing processes
We are looking for a dedicated Customer Service Representative to join our team in Renton, Washington. In this role, you will provide essential support to consumers by handling inquiries, troubleshooting billing issues, and processing payments. This is a Contract-to-Permanent position that offers opportunities for growth and development in a dynamic and supportive environment.<br><br>Responsibilities:<br>• Respond to incoming calls from consumers, averaging 20-30 calls per day, with higher volumes during specific times of the month.<br>• Process payments and assist with electronic billing inquiries to ensure timely account management.<br>• Verify consumer insurance details and enroll individuals in appropriate payment plans.<br>• Identify and resolve billing discrepancies, especially related to delayed payments.<br>• Provide general troubleshooting support for platform-related issues and account access.<br>• Act as a liaison between consumers and pharmacies, addressing account questions and resolving concerns.<br>• Maintain accurate records of consumer interactions and account updates.<br>• Deliver exceptional customer service with a focus on empathy and attention to detail.<br>• Support monthly statement processing, managing higher call volumes during peak periods.<br>• Collaborate with team members and leadership to improve processes and consumer satisfaction.
We are looking for a detail-oriented GRC Analyst to join our team in Woodbridge, New Jersey. In this role, you will support audit processes, oversee cybersecurity training initiatives, and ensure compliance with industry regulations and standards. This position offers a unique opportunity to collaborate across departments and contribute to maintaining the organization's security and risk management framework.<br><br>Responsibilities:<br>• Collect and organize evidence to support annual audits conducted internally and externally.<br>• Manage and monitor a centralized repository for audit-related documentation to ensure accessibility and accuracy.<br>• Respond promptly to audit requests, ensuring that all submissions meet required standards.<br>• Develop and deliver training programs on cybersecurity awareness, including onboarding sessions, periodic newsletters, and phishing simulations.<br>• Administer the organization's cybersecurity compliance training program to reinforce best practices.<br>• Conduct risk assessments using established frameworks to identify control strengths, weaknesses, and areas for improvement.<br>• Utilize the organization's platform to track and resolve security exceptions, violations, incidents, and other risk-related issues.<br>• Maintain updated documentation of procedures to enhance team knowledge and industry expertise.<br>• Assist in reviewing and updating security policies, standards, and practices annually to align with current operational needs.<br>• Collaborate with various business units to address new and existing regulatory requirements.
<p>We are looking for an experienced VP/Director of Finance and Accounting to lead and enhance our financial operations. This leadership role requires a strategic thinker who can oversee financial planning, compliance, and operational efficiency while providing valuable insights to executive leadership. The ideal candidate will have a proven track record of managing multi-entity operations and implementing scalable systems to support business growth.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute comprehensive financial strategies, including budgeting, forecasting, cash flow management, and organizational growth planning.</p><p>• Implement and maintain scalable accounting and reporting systems to ensure compliance, tax readiness, audit preparation, and treasury management.</p><p>• Provide actionable financial insights and recommendations to the executive team to support informed decision-making.</p><p>• Oversee FP& A and operational finance functions, focusing on optimizing working capital, margins, and overall financial performance.</p><p>• Support mergers, acquisitions, and investment initiatives through diligence, financial modeling, and integration processes.</p><p>• Manage transactional finance activities such as general ledger, accounts payable, accounts receivable, and payroll while mentoring and building a skilled accounting team.</p><p>• Represent the company in external negotiations with financial institutions, auditors, and strategic partners.</p><p>• Partner with HR to design and manage effective compensation and benefits structures aligned with organizational goals.</p>
<p>We are looking for an experienced Cloud System Administrator to join our team. This long-term contract position offers an exciting opportunity to work within the automotive industry, managing and optimizing cloud-based systems and infrastructure. The ideal candidate will have expertise in cloud administration, system automation, and engineering software, playing a critical role in ensuring high performance and reliability of our systems.</p><p><br></p><ul><li><strong>Job Responsibilities:</strong> </li><li>Configure and manage AWS EC2 instances for optimal performance and security. </li><li>Administer cloud user accounts, permissions, and access controls. </li><li>Develop and maintain infrastructure using AWS CloudFormation templates. </li><li>Perform Windows and Linux system administration, including patching, monitoring, and troubleshooting. </li><li>Install, configure, and maintain CAE (Computer-Aided Engineering) applications in cloud environments. </li><li>Administer and maintain NetApp storage systems and enterprise file shares, ensuring availability, performance, and data integrity. </li><li>Collaborate with engineering and IT teams to ensure seamless integration of cloud services. </li><li>Monitor system performance and ensure high availability and scalability of cloud resources. </li></ul><p><br></p>
We are looking for an experienced ERP Integration Manager to oversee and optimize NetSuite applications for a hospitality-focused organization in Palmetto, Florida. This role requires a proactive individual who can streamline workflows, improve system performance, and collaborate with internal teams to enhance operational efficiency. The ideal candidate will have a strong technical background and a proven ability to manage system configurations and integrations.<br><br>Responsibilities:<br>• Administer and maintain the NetSuite platform, including user roles, permissions, custom forms, records, dashboards, and saved searches.<br>• Monitor system performance and collaborate with NetSuite support to troubleshoot and resolve technical issues.<br>• Design and implement automated workflows using SuiteFlow to enhance business processes, including approvals, notifications, and alerts.<br>• Collaborate with internal teams to gather and document functional and technical requirements, translating them into system configurations or specifications for developers.<br>• Develop and maintain customized reports, analytics, and dashboards to provide actionable insights, with a focus on Finance and Operations.<br>• Facilitate system integrations using APIs or middleware solutions, ensuring compliance with security and operational standards.<br>• Lead initiatives for system upgrades, module implementations, and enhancements, while evaluating third-party applications to meet project objectives.<br>• Provide training and create documentation to support end-users in maximizing system functionalities.<br>• Assist HR teams with tasks such as generating reports, updating system configurations, and managing settings.<br>• Act as a resource for handling escalations or providing backup support during absences.
<p>Our client is transforming the way people experience life insurance, putting human connection and everyday families at the center of everything they do. This is more than a reporting role — it’s your chance to contribute to a company that prioritizes impact, growth, and a mission-driven culture.</p><p><br></p><p><strong>🧠 What You’ll Do</strong></p><p>As Manager of Financial Reporting, you’ll lead a team of three and serve as a key liaison between business operations, executive leadership, and external regulators. Your impact will span across internal financial analysis, statutory reporting, regulatory compliance, and developing scalable, tech-savvy reporting processes.</p><p><br></p><p><strong>You’ll be responsible for:</strong></p><ul><li>Preparing, analyzing, and delivering internal and external financial reporting (GAAP & Statutory)</li><li>Managing chart of accounts, general ledger, and performance metrics</li><li>Partnering with senior leadership and cross-functional teams to inform strategic decisions</li><li>Supporting audits, state filings, and other regulatory compliance efforts</li><li>Mentoring and developing your team, while remaining hands-on</li><li>Innovating systems and reporting tools for accuracy, efficiency, and insight</li><li>Leading a team of 3 accountants</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
We are looking for an organized and detail-oriented Receptionist to join our team on a contract basis in Dallas, Texas. In this role, you will serve as the first point of contact for visitors and clients, ensuring smooth communication and efficient operations. This position requires excellent communication skills and the ability to manage multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Greet visitors and clients warmly, ensuring they feel welcomed and attended to.<br>• Answer and direct calls using a multi-line phone system, transferring inquiries to the appropriate departments.<br>• Manage incoming and outgoing mail, sorting and distributing items efficiently.<br>• Handle the delivery of packages and documents while maintaining accurate records.<br>• Assist with administrative tasks, including managing sensitive and confidential information.<br>• Communicate effectively with managers and clients to address deadlines or job-related issues.<br>• Perform receptionist duties such as operating a switchboard and ensuring smooth office operations.<br>• Support additional projects as assigned, demonstrating flexibility and adaptability.<br>• Maintain a detail-oriented and organized front desk environment at all times.
We are looking for a dedicated Customer Service Representative to join our team in Durham, North Carolina. In this role, you will provide exceptional support to customers by efficiently managing high volumes of inbound calls and delivering accurate solutions. This is a long-term contract position ideal for professionals with call center experience who excel in communication and problem-solving.<br><br>Responsibilities:<br>• Handle high volumes of inbound customer calls with professionalism and efficiency.<br>• Provide accurate information and resolve customer inquiries in a timely manner.<br>• Maintain detailed records of customer interactions and ensure data entry is precise.<br>• Respond to customer emails and other correspondence with clarity and empathy.<br>• Schedule appointments and manage customer orders using provided systems.<br>• Utilize Microsoft Excel and Word for documentation and reporting purposes.<br>• Support both inbound and outbound communication efforts as needed.<br>• Collaborate with team members to ensure seamless customer service delivery.<br>• Adhere to company policies and protocols while meeting service quality standards.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Jupiter, Florida. In this role, you will be responsible for providing exceptional support to utility customers, ensuring their inquiries are handled efficiently and professionally. This position offers an excellent opportunity to gain experience in customer service, call center operations, and accounts receivable.<br><br>Responsibilities:<br>• Provide outstanding customer service to utility customers by addressing inquiries, resolving issues, and ensuring satisfaction.<br>• Process payments accurately and efficiently while maintaining detailed records of transactions.<br>• Generate utility bills and manage account updates to ensure accuracy and compliance.<br>• Handle inbound and outbound calls with professionalism and courtesy.<br>• Maintain and update utility accounts, ensuring all information is current and accurate.<br>• Process and review documentation related to utility services and payments.<br>• Collaborate with team members to complete special projects and assignments as needed.<br>• Utilize order entry systems to input and manage customer data effectively.<br>• Support accounts receivable functions with attention to detail and accuracy.
<p>Partnering with a fantastic services organization in Denver, CO seeking a Senior Accountant.</p><p>The Senior Accountant will be responsible for assisting with financial reporting, cost allocation, budgeting, custodial reporting, preparing general ledger journal entries/financial reports, monthly reconciliations, and more. </p><p><br></p><p>Benefits for the Senior Accountant are excellent; including retirement benefits with company match, 21 days PTO, 11 paid holidays, free parking, 100% health/vision/dental coverage, paid maternity leave, on-site fitness center, and a hybrid work schedule, in office 2 days/week! </p>
We are looking for a highly skilled Plant Cost Accountant to join our team at a manufacturing facility in Memphis, Tennessee. This role is integral to maintaining financial accuracy and efficiency, with a focus on fixed asset management, inventory reporting, and operational analysis. The ideal candidate will possess a strong background in cost accounting within a manufacturing environment and demonstrate exceptional analytical capabilities.<br><br>Responsibilities:<br>• Manage fixed assets by overseeing commissioning, decommissioning, and conducting audits to ensure accuracy and compliance.<br>• Coordinate capital expenditures, including processing invoices, maintaining project tracking systems, and capitalizing assets.<br>• Collect, analyze, and report inventory data, including daily transfers, packaging line variances, and weekly physical count reconciliations.<br>• Perform operational reviews by analyzing manual field data and comparing it with automated checkpoints to ensure data consistency.<br>• Support month-end close processes by preparing journal entries, reconciling accounts, and ensuring accuracy in the general ledger.<br>• Assist in the creation of manufacturing budgets, mid-year forecasts, year-end reviews, and audit requests.<br>• Track and forecast expenses through general ledger reviews to support management reporting.<br>• Contribute to longer-term raw material trend analysis and weekly rice reconciliations through cross-training and collaboration.<br>• Provide backup support for other accounting personnel as needed, ensuring seamless operations.<br>• Handle additional tasks as assigned by the Plant Accounting Supervisor or other management personnel.
We are looking for a skilled Cost Accountant to join a dynamic manufacturing team in Wixom, Michigan. This Contract-to-permanent position offers the opportunity to utilize your expertise in cost accounting to drive financial accuracy and operational efficiency. Ideal candidates are analytical, detail-oriented, and experienced in manufacturing environments.<br><br>Responsibilities:<br>• Analyze production costs to uncover trends and identify areas for financial improvement.<br>• Reconcile financial data with the general ledger to ensure accuracy and compliance.<br>• Support fixed asset management processes, ensuring proper documentation and reporting.<br>• Evaluate production variances and assess their impact on cost structures and profitability.<br>• Prepare monthly reports detailing customer profitability and product line performance.<br>• Generate profit center and cost center reports to monitor organizational financial health.<br>• Collaborate in the development and review of annual budgets, ensuring alignment with company objectives.<br>• Compare budget forecasts to actual results, reporting on variances and providing actionable insights.<br>• Monitor overhead expenditures and recommend strategies for cost optimization.<br>• Maintain and update accounting and costing views within the material master system, ensuring data integrity.
<p>We are looking for a dedicated Customer Success Agent to join our team in Milwaukee, Wisconsin. In this position, you will play a critical role in ensuring our customers receive exceptional value and support, fostering long-term success for both the organization and our clients. The ideal candidate will bring a proactive approach to customer service, consistently delivering outstanding experiences and solutions.</p><p>(Hybrid 2 to 3 days)</p><p>Responsibilities:</p><p>• Serve as a dedicated customer success representative, addressing the needs of individual customers and end-user channels.</p><p>• Handle a high volume of customer interactions, aiming to complete 85 calls per day while maintaining quality service.</p><p>• Advocate for customers by ensuring their experiences are personalized and effortless.</p><p>• Analyze customer concerns independently and provide timely, effective solutions.</p><p>• Resolve technical issues using troubleshooting skills and available self-help tools.</p><p>• Maintain a deep understanding of the company's products and services to better assist customers.</p><p>• Collaborate across departments to resolve inquiries efficiently, aiming for one-call resolution.</p><p>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel to manage customer interactions and data.</p><p>• Continuously strive to meet call center metrics and deliver success stories for customers.</p>
<p>We are looking for a dedicated Customer Success Agent to join our team in Greenwood, Indiana. This long-term contract role is crucial to ensuring long-term customer satisfaction and success by delivering outstanding service and personalized experiences. The ideal candidate will excel in a fast-paced environment, consistently meeting high performance standards while advocating for customer needs. This position is an on-site role with one of our clients located in Greenwood, Indiana. Monday-Friday 8AM-5PM, on-site parking provided. </p><p><br></p><p>Responsibilities:</p><p>• Serve as a proactive customer success advocate, addressing inquiries and concerns with urgency and professionalism.</p><p>• Make at least 85 customer calls daily to meet performance targets and enhance customer engagement.</p><p>• Personalize customer interactions to minimize effort and ensure a seamless experience.</p><p>• Analyze and resolve customer issues independently, offering timely and effective solutions.</p><p>• Troubleshoot technical challenges using self-help tools and resources.</p><p>• Maintain strong knowledge of company products and services to provide accurate and helpful guidance.</p><p>• Collaborate with cross-functional teams to achieve one-call resolutions for customer inquiries.</p><p>• Utilize tools like Microsoft Teams, Word, Outlook, and Excel for efficient communication and data management.</p><p>• Deliver elite experiences to customers by consistently exceeding expectations.</p>
<p>We are looking for a detail-oriented Operations Coordinator to join our team in Eden Prairie, Minnesota. This long-term contract position offers the opportunity to support key office functions while ensuring smooth day-to-day operations. The ideal candidate will excel in customer service, communication, and logistics, playing a vital role in the efficient execution of organizational processes. Spanish Bilingual Prefered! </p><p><br></p><p>Responsibilities:</p><p>• Manage inbound calls and provide exceptional customer service to address inquiries and resolve issues.</p><p>• Schedule appointments and coordinate logistics to ensure timely and accurate operations.</p><p>• Process invoices and payments while maintaining compliance with company policies and procedures.</p><p>• Oversee shipping and transportation services, ensuring adherence to quality standards and timelines.</p><p>• Utilize spreadsheets and Microsoft Office Suites to track and manage operational data.</p><p>• Support call center functions by prioritizing tasks and maintaining efficiency under time constraints.</p><p>• Collaborate with team members to execute standard operating procedures and improve processes.</p><p>• Monitor and maintain quality standards across all office functions and operational activities.</p><p>• Develop creative solutions to enhance operational workflows and achieve organizational goals.</p><p>• Ensure compliance with company policies while fostering effective communication and interpersonal relationships.</p>
