<p>Are you a committed and detail-oriented professional with a passion for healthcare? Robert Half's Sacramento Healthcare Practice is currently seeking a <strong>Medical Front Desk Specialist</strong> for a <strong>6-month contract</strong> with one of our reputable healthcare clients. If you thrive in a fast-paced environment and enjoy connecting with patients, this role is an excellent opportunity for you!</p><p><br></p><p>Key Responsibilities:</p><ul><li>Greet and check in patients, ensuring top-tier customer service at all times.</li><li>Manage phone lines, schedule appointments, and provide accurate information regarding office policies and procedures.</li><li>Verify patient insurance and assist with processing billing and payments.</li><li>Maintain and update patient records and confidential information in electronic health record (EHR) systems.</li><li>Provide administrative and clerical support to medical staff, including filing, faxing, and data entry.</li><li>Uphold a clean and professional front desk area while adhering to all HIPAA regulations and confidentiality standards.</li></ul>
<p>Receptionist / Front Office Clerk – Job Description</p><p>Overview: We are seeking a personable and organized Receptionist / Front Office Clerk to join our team. The ideal candidate will be the first point of contact for visitors and callers, responsible for greeting guests, answering incoming calls, and handling deliveries. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Greet and assist visitors in a professional and friendly manner</li><li>Answer and direct incoming phone calls to the appropriate departments or personnel</li><li>Manage incoming and outgoing mail, packages, and deliveries, ensuring accurate documentation and prompt distribution</li><li>Maintain a tidy and organized reception area</li><li>Perform general administrative duties such as filing, scanning, and data entry</li><li>Assist with scheduling meetings and booking conference rooms as needed</li><li>Handle confidential information with discretion</li><li>Support other office staff with clerical tasks as assigned</li></ul><p><br></p>
<p>Receptionist / Front Office Clerk – Job Description</p><p>Overview: We are seeking a personable and organized Receptionist / Front Office Clerk to join our team. The ideal candidate will be the first point of contact for visitors and callers, responsible for greeting guests, answering incoming calls, and handling deliveries. This role requires excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Greet and assist visitors in a professional and friendly manner</li><li>Answer and direct incoming phone calls to the appropriate departments or personnel</li><li>Manage incoming and outgoing mail, packages, and deliveries, ensuring accurate documentation and prompt distribution</li><li>Maintain a tidy and organized reception area</li><li>Perform general administrative duties such as filing, scanning, and data entry</li><li>Assist with scheduling meetings and booking conference rooms as needed</li><li>Handle confidential information with discretion</li><li>Support other office staff with clerical tasks as assigned</li></ul><p><br></p>
Seeking an experienced Fronk Desk Receptionist in Brighton, MI. This is a fully onsite. If you enjoy working with people, multi-tasking and have 2+ years' experience in an office setting, this might be the role for you. Pay up to $20/hr. <br> <br>Responsibilities:<br>Answer main telephone lines, route calls or take detailed messages as required. <br>Assist with scheduling appointments<br>Copy and scan documents<br>Setup meetings for Principals and Managers.<br>Maintain shredding of documents for staff.<br>Monitor and distribute faxes to firm staff as indicated while tending to urgent documents quickly.<br>Stamp, deposit, collect, sort and distribute mail in a timely manner daily.<br>Prepare, proof-read and revise letters and memos according to templates that meet Firm’s standards.<br>Order office and printing supplies.<br><br>Requirements:<br>High school degree.<br>2+ years of experience in an administrative support role.<br>Demonstrate a professional and reliable character with complete follow through on all tasks and projects.<br>Strong attention to detail and following processes in timely manner.<br>Exceptional verbal and written communication skills.<br>Friendly conversationalist who can make our visitors and clients feel welcome and is approachable for internal Staff.<br>Working knowledge of Microsoft Word and Excel (letter formatting, data entry, etc).<br>Strong desire to learn new programs with an interest in accounting related software.<br>Strong adherence to MRPR quality standards and core values.<br>Team player who enjoys working independently while also being part of the team.<br>Experience in Public Accounting, Professional Services, or accounting software is a plus, yet not required.
We are looking for a dedicated and bilingual Receptionist to join our team in Miami, Florida. In this role, you will serve as the first point of contact for visitors and callers, ensuring a welcoming and organized environment. This is a Contract to permanent position within a non-profit organization, offering an excellent opportunity to grow your career while contributing to meaningful work.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring a positive first impression.<br>• Answer and manage a multi-line phone system, directing calls efficiently.<br>• Respond to inbound calls and provide accurate information or route inquiries appropriately.<br>• Maintain a clean and organized front desk area.<br>• Handle basic administrative tasks such as scheduling and filing.<br>• Ensure communication is clear and effective in both English and Spanish.<br>• Monitor and manage office supplies inventory for the front desk.<br>• Collaborate with team members to support daily operations.
<p>We are looking for a detail-oriented and friendly Receptionist to join our team on a contract basis in San Francisco, California. In this role, you will be the first point of contact for visitors and employees, ensuring a welcoming and organized front desk experience. This position requires excellent communication skills, attention to detail, and the ability to multitask effectively in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and employees, issue access badges, and ensure compliance with building entry protocols.</p><p>• Coordinate visitor check-ins with security personnel and vendors while maintaining an accurate visitor log.</p><p>• Answer and direct incoming calls, manage the front desk inbox, and escalate pressing matters to Workplace Operations.</p><p>• Oversee conference room bookings, handle last-minute schedule adjustments, and provide basic A/V setup assistance.</p><p>• Prepare guest Wi-Fi credentials and offer guidance for meetings and events happening onsite.</p><p>• Manage incoming mail, packages, and courier deliveries, including sorting and notifying recipients.</p><p>• Maintain a clean and organized lobby area, replenish supplies, and perform light facilities tasks as needed.</p><p>• Open and resolve simple workplace tickets using the designated system.</p><p>• Collaborate with Workplace Operations on ad hoc tasks to ensure a smooth and positive onsite experience.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Julia Henderson at julia.henderson - at - roberthalf - .com with your word resume and reference job ID#00410-0013331519 **</p><p><br></p>
<p><strong>Front Office Coordinator</strong></p><p>We are looking for a motivated and personable Front Office Coordinator to manage daily front desk operations and deliver outstanding service to both internal and external clients. This role involves serving as the first point of contact for visitors and clients, managing phone systems, scheduling appointments, and supporting administrative needs. The successful candidate will maintain a welcoming and organized reception area while ensuring a positive experience for everyone who interacts with our organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a professional and friendly manner.</li><li>Answer and direct phone calls promptly, addressing inquiries or routing calls to the appropriate team members.</li><li>Schedule appointments and manage meeting room calendars.</li><li>Handle incoming and outgoing mail, deliveries, and shipments.</li><li>Maintain the cleanliness and organization of the reception and common areas.</li><li>Provide administrative support, such as data entry, maintaining records, and managing office supplies.</li><li>Collaborate with internal teams to ensure smooth day-to-day operations.</li></ul><p><br></p>
<p>Robert Half is partnering with an innovative client in the tech industry to find a skilled and motivated Receptionist to be the face of their organization. If you thrive in fast-paced environments and have strong organizational skills, this is an outstanding opportunity to grow your career and make an impact in the tech space!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for all visitors, guests, and employees, delivering exceptional customer service.</li><li>Answer and direct incoming phone calls in a professional and friendly manner.</li><li>Manage incoming mail and deliveries, ensuring accurate routing to the appropriate departments/persons.</li><li>Coordinate scheduling and handle meeting room logistics for internal and external events.</li><li>Maintain a clean, organized, and welcoming front desk and reception area.</li><li>Assist in administrative duties such as data entry, scheduling appointments, and filing documents.</li><li>Support other departments with ad hoc tasks as needed.</li></ul><p><br></p>
<p><strong>Front Office Coordinator</strong></p><p>We are looking for a motivated and personable Front Office Coordinator to manage daily front desk operations and deliver outstanding service to both internal and external clients. This role involves serving as the first point of contact for visitors and clients, managing phone systems, scheduling appointments, and supporting administrative needs. The successful candidate will maintain a welcoming and organized reception area while ensuring a positive experience for everyone who interacts with our organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and welcome visitors in a professional and friendly manner.</li><li>Answer and direct phone calls promptly, addressing inquiries or routing calls to the appropriate team members.</li><li>Schedule appointments and manage meeting room calendars.</li><li>Handle incoming and outgoing mail, deliveries, and shipments.</li><li>Maintain the cleanliness and organization of the reception and common areas.</li><li>Provide administrative support, such as data entry, maintaining records, and managing office supplies.</li><li>Collaborate with internal teams to ensure smooth day-to-day operations.</li></ul><p><br></p>
We are looking for an experienced Receptionist to join our team on a contract basis in Austin, Texas. This role requires someone who can deliver exceptional administrative support while managing daily front desk operations efficiently. As the first point of contact for visitors and callers, you will play a key role in ensuring smooth communication and organization.<br><br>Responsibilities:<br>• Welcome and direct visitors, ensuring they are properly logged and provided with necessary security badges.<br>• Oversee incoming and outgoing packages, coordinating courier services as needed.<br>• Manage and maintain the visitor log and call records to uphold security standards.<br>• Schedule and organize boardroom bookings, ensuring equipment is operational and ready for use.<br>• Perform general administrative tasks such as typing, filing, photocopying, preparing mailers, and binding documents.<br>• Support various clerical functions to assist the team in achieving operational goals.<br>• Handle incoming calls and switchboard operations with professionalism and efficiency.<br>• Maintain confidentiality while managing sensitive information and records.
<p>We are looking for an organized and personable Receptionist to join our team in Chicago, Illinois. As a vital part of our non-profit organization, you will serve as the first point of contact for visitors and callers, ensuring smooth front desk operations and providing excellent customer service. This is a long-term contract position ideal for someone who values teamwork and enjoys maintaining a welcoming environment. <strong><u>The hours for this role are M-F 11am - 7PM!</u></strong></p><p><br></p><p>Responsibilities:</p><p>• Manage front desk operations, including greeting visitors, answering inbound calls, and directing inquiries.</p><p>• Coordinate conference room bookings and ensure meeting spaces are properly prepared.</p><p>• Handle mailing tasks efficiently, including preparing and sending documents.</p><p>• Monitor office supply inventory, working closely with logistics personnel to restock items as needed.</p><p>• Operate office equipment such as fax machines, printers, and scanners, ensuring functionality.</p><p>• Welcome and assist evening class attendees, providing a positive and detail-oriented experience.</p><p>• Perform light physical tasks, such as lifting items weighing 25-30 lbs.</p><p>• Maintain accurate records through data entry and file organization.</p><p>• Support administrative functions using Microsoft Office Suite tools like Word, Excel, and Outlook.</p><p>• Ensure smooth communication through email correspondence and appointment scheduling.</p>
We are looking for a detail-oriented and approachable Receptionist to join our team on a contract basis in San Diego, California. In this role, you will be the first point of contact for visitors and employees, ensuring smooth front desk operations and providing excellent customer service. This position involves light administrative tasks, coordination for meetings, and support for various office activities.<br><br>Responsibilities:<br>• Welcome and assist visitors, ensuring they are directed to the appropriate areas or personnel.<br>• Manage the check-in process for guests and maintain visitor logs.<br>• Coordinate meeting preparations, including setting up refreshments and materials as needed.<br>• Provide employees with requested supplies and maintain accurate records of items signed out.<br>• Handle occasional receipt filing and ensure proper documentation.<br>• Communicate with the porter for lunch pickups and bank deposit errands.<br>• Respond to inquiries via phone and email, utilizing a multi-line phone system efficiently.<br>• Maintain an organized and tidy front desk area to create a welcoming environment.<br>• Collaborate with team members to support daily administrative functions.
<p><strong>Overview:</strong></p><p> Our client, a growing construction company based in Poway, is seeking an organized and professional Receptionist to manage day-to-day office operations and serve as the first point of contact for staff, clients, and vendors. This individual will play a critical role in supporting project teams, handling administrative tasks, and ensuring smooth office operations. The ideal candidate thrives in a fast-paced environment, has strong communication skills, and is detail-oriented.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and vendors in a professional and welcoming manner.</li><li>Answer, screen, and route incoming phone calls and emails efficiently.</li><li>Manage scheduling for staff, project meetings, and conference rooms.</li><li>Maintain office organization, including supply inventory, mail, and deliveries.</li><li>Assist with administrative tasks such as data entry, filing, and document preparation.</li><li>Support project teams with reporting, document tracking, and coordination as needed.</li><li>Maintain confidentiality of sensitive company information and ensure compliance with company policies.</li></ul><p><br></p>
<p>Robert Half is seeking a polished and personable <strong>Receptionist</strong> to be the first point of contact for a busy office. You’ll manage the front desk, greet visitors, and provide administrative support to multiple departments.</p>
<p><strong>Exciting Opportunities in Administrative Support</strong></p><p>Are you ready to take your administrative career to the next level? Robert Half’s Administrative & Customer Support Contract Practice Group is actively seeking talented professionals who want to put their skills to work within leading organizations! With a variety of contract and consulting opportunities available—from short-term assignments to long-term projects—we provide the flexibility you need to grow your career, all while supporting meaningful work that makes an impact.</p><p><br></p><p><strong>Why Work With Robert Half?</strong></p><p>At Robert Half, we specialize in matching skilled professionals with great work opportunities. Whether you’re an experienced Executive Assistant, an organized Office Manager, or a detail-driven Administrative Coordinator, our dedicated recruiters will help you find roles aligned with your expertise and career goals.</p><p>• <strong>Flexible Opportunities:</strong> From short-term projects to extended engagements, we offer options that fit your schedule and lifestyle.</p><p>• <strong>Diverse Industries:</strong> Work with organizations ranging from small businesses to Fortune 500 companies.</p><p>• <strong>Skill Development:</strong> Build your experience by taking on projects that challenge and strengthen your administrative expertise.</p><p>• <strong>Ongoing Support:</strong> Our team is here to guide you with regular check-ins, career advice, and resources to help you succeed.</p><p>• <strong>Competitive Benefits:</strong> Enjoy weekly pay, access to health, vision, and dental insurance, 401(k) enrollment options, and online training resources.</p><p><br></p><p><strong>Roles We Staff For</strong></p><p>Our contract practice group focuses on a range of administrative and support roles, including but not limited to:</p><p>• Administrative Assistant</p><p>• Executive Assistant</p><p>• Office Manager</p><p>• Receptionist / Front Desk Coordinator</p><p>• Project & Operations Support Specialist</p><p><br></p><p><strong>How to Apply</strong></p><p>If you’re ready to explore a variety of administrative and executive support opportunities, we’d love to connect with you! Submit your updated resume today and join Robert Half’s network of skilled professionals.</p><p>At Robert Half, we can’t wait to help you find your next opportunity! Let’s build your future together.</p>
<p>Robert Half is hiring for a well-respected Tax Firm for the upcoming 2026 tax season! We’re seeking a highly skilled, articulate, and energetic Receptionist. If you're a positive, customer-service-oriented individual who thrives in a dynamic environment, this short-term contracted role is an excellent opportunity to grow your skills and contribute to a professional, fast-paced team.</p><p><br></p><p><strong><u>Day-to-Day Responsibilities:</u></strong></p><ul><li>Answer and direct incoming calls, take accurate messages, and schedule appointments</li><li>Greet clients and visitors warmly, ensuring a welcoming experience</li><li>Handle scanning, filing, and copying of confidential client documents</li><li>Maintain organized records and assist with file management in the firm’s system</li><li>Communicate professionally via phone, email, and in person to support client inquiries</li></ul><p>If you’re ready to take on a key front-line role supporting a busy tax team this season, apply today or call our team at 563-214-1120!</p>
<p>A well-respected <strong>professional services company</strong> in Escondido is seeking a friendly, polished, and <strong>Bilingual Receptionist (Spanish/English)</strong> to join their front office team. This person will be the first point of contact for clients and visitors, ensuring every interaction reflects the company’s values of professionalism and respect. This is a great opportunity for someone who enjoys a people-focused role and takes pride in maintaining a welcoming, efficient office environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors, clients, and vendors with warmth and professionalism.</li><li>Answer and route incoming phone calls; respond to voicemail and email inquiries.</li><li>Provide translation and bilingual support for Spanish-speaking clients and staff.</li><li>Schedule appointments and manage conference room reservations.</li><li>Sort and distribute mail, manage deliveries, and maintain office supplies.</li><li>Assist with filing, scanning, and administrative projects as assigned.</li><li>Support HR and accounting teams with basic data entry and clerical tasks.</li></ul>
Position: IT Help Desk Manager<br>Location: Grand Island, NE - ONSITE (If relocating, 1 month free housing covered in transition.)<br>Salary: $65,000 - $75,000 base annual salary + excellent benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Feeling over worked and under-appreciated?! Our client company has strong tenure leadership and a fun work environment. Our client seeks an experienced Help Desk Manager to lead the IT support team and ensure high-quality service delivery. The ideal candidate will have strong technical skills, leadership abilities, and a commitment to exceptional customer service.<br>Responsibilities<br> • Lead Team: Guide and support the help desk team.<br> • Customer Support: Address IT issues promptly and effectively.<br> • Process Improvement: Enhance help desk policies and procedures.<br> • Incident Management: Oversee the incident management system.<br> • Reporting: Generate performance reports and identify trends.<br> • Collaborate: Work with other IT teams and departments.<br> • Vendor Coordination: Manage external service providers.<br> • Budgeting: Assist with budgeting and resource allocation.<br>Qualifications<br> • Education: Bachelor’s degree in IT or equivalent experience<br> • Experience: 5+ years in IT support, including 2+ years in a managerial role.<br> • Technical Skills: Proficiency in IT support systems and troubleshooting. Cisco, Dell, AD, hardware, software.<br> • Communication: Excellent communication skills.<br> • Problem-Solving: Strong analytical abilities.<br> • Customer Service: Commitment to high customer service standards.<br><br>Join our client to lead an outstanding IT support team and drive continuous improvement.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>We are offering an exciting opportunity for a Help Desk Manager in South, New Jersey. As a Help Desk Manager, you will be responsible for overseeing our service desk team and ensuring our IT support processes are efficient and effective. You will collaborate with different departments to enhance service efficiency and lead a team of technicians to provide top-tier service delivery.</p><p><br></p><p>Responsibilities</p><p>• Oversee a team of service desk technicians, providing mentorship and direction</p><p>• Efficiently manage the flow of tickets and ensure issues are resolved in a timely manner</p><p>• Refine and develop IT support processes for optimal service delivery</p><p>• Collaborate with other departments to enhance the efficiency of IT services</p><p>• Track performance metrics and instigate continuous improvement initiatives</p><p>• Utilize ITSM and active directory in managing and troubleshooting IT issues</p><p>• Engage in the deployment and configuration of various technologies including Cisco, Citrix, Cloud, and Dell Technologies</p><p>• Provide deskside support and manage computer hardware issues.</p>
<p>Robert Half is partnering with a well-established professional services firm in downtown Chicago in the Loop to identify a polished and proactive Office Coordinator/Administrative Assistant. This role is ideal for someone who client facing environment and enjoys being the go to person for office operations and administrative support.</p><p><br></p><p>Monday-Friday Onsite</p><p>8:30am-5:30pm </p><p>Compensation- $65k-$75k + 10% performance bonus</p><p>Benefits - Medical, Dental, Vision, PTO, 401k</p><p><br></p><p><strong>Reception & Office Coordination</strong></p><ul><li>Greet visitors and manage front desk operations with professionalism</li><li>Coordinate conference room scheduling, setup, and breakdown</li><li>Maintain office and kitchen supplies; ensure workspace cleanliness and functionality</li><li>Assist with document preparation, scanning, and copying</li><li>Support internal events and meetings as needed</li></ul><p><strong>Administrative Support</strong></p><ul><li>Provide administrative assistance to multiple team members</li><li>Manage calendars, schedule meetings, and coordinate travel logistics</li><li>Prepare expense reports and maintain electronic filing systems</li><li>Handle sensitive information with discretion</li><li>Collaborate with peers across locations and assist with special projects</li></ul><p><br></p>
<p>Robert Half is <strong>always looking for skilled Administrative Assistants, Customer Service Representatives, and Office Support professionals</strong> to join our network of top talent in the <strong>Rochester, NH area</strong>. We partner with some of the region’s most respected employers — from small businesses to large corporations — offering exciting opportunities to grow your career.</p><p><br></p><p><strong>Typical Roles Include:</strong></p><ul><li>Administrative Assistant</li><li>Executive Assistant</li><li>Office Manager</li><li>Customer Service Representative</li><li>Receptionist / Front Desk Coordinator</li><li>Data Entry Specialist</li></ul><p>Join the leading staffing firm in administrative and customer support. If you’re ready to take the next step in your career, <strong>apply to Robert Half today! </strong></p>
We are looking for an organized and proactive Project Coordinator to join our team in Beaverton, Oregon. In this long-term contract position, you will play a critical role in ensuring smooth daily operations and supporting project management activities. This opportunity is ideal for someone with strong computer skills and a knack for multitasking in a dynamic environment.<br><br>Responsibilities:<br>• Oversee front desk operations, including welcoming visitors and managing access to the premises.<br>• Utilize computer systems effectively to support office tasks, including Teams, SharePoint, and other tools.<br>• Maintain and update schedules to ensure projects stay on track and deadlines are met.<br>• Perform basic data management duties, including scanning and organizing project-related documents.<br>• Handle receptionist duties such as answering calls and directing inquiries appropriately.<br>• Coordinate timelines and track project progress to ensure seamless execution.<br>• Use Excel to manage and analyze basic data sets and project information.<br>• Assist with master scheduling and maintain records for ongoing projects.<br>• Provide administrative support to the team, ensuring efficient communication and workflow.<br>• Collaborate with team members to resolve issues and ensure project success.
<p>We are seeking a dependable and professional individual to join our team as a bilingual receptionist. The ideal candidate will serve as the first point of contact for clients and visitors, providing friendly and efficient support both in person and over the phone. This role involves general front desk duties, light administrative tasks, and clear communication in both English and Spanish.</p><p><strong>Responsibilities:</strong></p><ul><li>Greet and assist visitors in a courteous and professional manner</li><li>Answer and direct phone calls using a multi-line system</li><li>Handle basic inquiries and relay messages accurately</li><li>Perform general office and clerical tasks as needed</li><li>Provide bilingual support to staff and clients</li></ul><p><br></p>
<p>We are looking for a dedicated and personable Receptionist to join our team in Honolulu, Hawaii. This Contract-to-permanent position offers an excellent opportunity to contribute to a detail-oriented office environment while developing your administrative skills. The role involves a blend of reception duties and clerical tasks, ideal for individuals looking to grow their career in office support. If interested in this role, please call us at 808-531-0800. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and provide assistance with inquiries in a detail-oriented and friendly manner.</p><p>• Manage incoming calls, directing them appropriately using a multi-line phone system.</p><p>• Perform administrative tasks such as filing, scanning documents, and processing check payments.</p><p>• Prepare bank deposits and ensure accurate recordkeeping of financial transactions.</p><p>• Maintain organized and up-to-date office files and documentation.</p><p>• Assist with office inventory management and handle boxes weighing up to 10 pounds when needed.</p><p>• Support the team during slower periods by taking on additional reception and clerical duties.</p><p>• Collaborate with colleagues to ensure seamless office operations and client satisfaction.</p>
We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations.<br><br>Responsibilities:<br><br>• Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely resolution of issues.<br>• Administer and configure Exchange Online, SharePoint, Teams, and security policies within Microsoft 365.<br>• Oversee network settings including DNS, DHCP, VLANs, VPNs, and firewall configurations.<br>• Implement and manage email security measures such as SPF, DKIM, and DMARC for reliable email delivery.<br>• Utilize Microsoft Intune for device provisioning and policy enforcement.<br>• Troubleshoot hardware and software issues involving PCs, laptops, printers, and software installations.<br>• Foster client relationships by providing detail oriented, friendly support and training.<br>• Maintain detailed service tickets and IT documentation using ITSM tools.<br>• Assist with IT projects, including hardware installations, network setups, software migrations, and cloud deployments.<br>• Proactively identify and resolve potential IT problems before they escalate.
