<p>We are looking for an experienced Technical Support Analyst to provide dependable IT and business support for end users. This position is a Long-term Contract opportunity suited for someone who can balance hands-on troubleshooting with strong organization, clear communication, and service-focused problem solving. The role will support daily technology operations, assist with hardware and software issues, and help maintain efficient procedures that keep business functions running smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Deliver day-to-day technical assistance for desktops, laptops, operating systems, printers, phones, and other end-user technology.</p><p>• Investigate reported issues, identify root causes, and resolve incidents quickly while keeping users informed throughout the support process.</p><p>• Coordinate device setup, deployment, replacement, and recovery activities to ensure staff have properly functioning equipment.</p><p>• Maintain accurate records related to service requests, asset inventory, and support actions in alignment with internal procedures.</p><p>• Support Microsoft Office applications, including Excel, Word, Outlook, and PowerPoint, by helping users address functional and access-related problems.</p><p>• Organize and prioritize incoming tickets, schedule support activities effectively, and manage competing requests with a high level of professionalism.</p><p>• Contribute to IT operations by following established policies, promoting best practices, and escalating complex problems when necessary.</p><p>• Partner with internal teams to support voice services, service desk functions, and general computer hardware performance across the environment.</p>
We are looking for an experienced Desktop Support Specialist/Lead to join our team in Cedar Rapids, Iowa in a contract-to-permanent capacity. This role is suited for a hands-on support specialist who can resolve advanced end-user technology issues, guide endpoint standards, and partner with technical teams to strengthen day-to-day operations. You will act as a senior escalation resource while helping improve device management, software delivery, and support processes across the organization.<br><br>Responsibilities:<br>• Provide advanced desktop and endpoint support for issues escalated beyond the front-line service desk, ensuring timely resolution of complex user-facing problems.<br>• Oversee endpoint administration through Microsoft Intune, including device policy enforcement, compliance monitoring, patching, and configuration management.<br>• Coordinate application packaging, deployment, and maintenance activities to deliver consistent software experiences across the business.<br>• Standardize workstation setup and lifecycle practices for new deployments, refresh initiatives, operating system upgrades, and related rollouts.<br>• Partner with infrastructure, security, and engineering teams to assist with broader technical projects involving servers, networks, and endpoint protection.<br>• Serve as a knowledgeable resource for entry-level support staff by sharing guidance, troubleshooting expertise, and best practices.<br>• Create and maintain clear technical documentation, support procedures, and knowledge base materials to improve team effectiveness.<br>• Identify opportunities to streamline support operations through automation, scripting, and process improvements using tools such as PowerShell.
<p><strong>Application Support Team Manager (SaaS)</strong></p><p>We’re looking for a hands-on Application Support Team Manager to lead a customer-facing support team in a fast-growing SaaS environment. This role blends leadership, technical problem-solving, and customer engagement—perfect for someone who thrives on keeping clients happy and systems running smoothly.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Lead and mentor a team supporting external customers across a SaaS platform</li><li>Own incident management, escalations, and SLA performance</li><li>Partner with engineering and product teams to resolve issues and improve the user experience</li><li>Drive process improvements, knowledge sharing, and support best practices</li></ul><p>If you enjoy leading teams, solving complex issues, and making customers say “wow,” this is your role.</p>
We are looking for a Tech Support Manager to lead day-to-day technical support operations for a manufacturing environment in Newark, New Jersey. This Long-term Contract position is ideal for a hands-on leader who can guide deskside support activities, resolve user issues efficiently, and maintain a reliable workplace technology experience. The role focuses on supporting Windows-based systems, hardware troubleshooting, and user account administration while promoting responsive service and operational continuity.<br><br>Responsibilities:<br>• Direct daily technical support activities for end users, ensuring timely resolution of hardware, software, and workstation issues.<br>• Oversee deskside assistance for employees by diagnosing technical problems, coordinating fixes, and maintaining a high standard of customer support.<br>• Manage user access and account administration tasks within Active Directory, including permissions, password support, and account maintenance.<br>• Support and troubleshoot computers, peripherals, and related equipment to minimize downtime across the site.<br>• Monitor and assist with Microsoft Windows 10 support needs, including configuration issues, performance concerns, and general system functionality.<br>• Provide hands-on guidance to support staff, helping prioritize incidents and improve response effectiveness.<br>• Document recurring issues, resolutions, and support procedures to strengthen service consistency and knowledge sharing.
We are looking for a Tech Support Manager to oversee inventory and asset operations for a fast-paced organization in Little Rock, Arkansas. This role is responsible for ensuring equipment, technology, and operational materials are accurately tracked, properly maintained, and available when needed. The ideal candidate brings a strong command of asset control practices, cross-functional coordination, and data-driven decision-making to improve visibility, compliance, and cost efficiency.<br><br>Responsibilities:<br>• Oversee the complete asset and inventory lifecycle, from acquisition and intake through assignment, upkeep, auditing, and final disposition.<br>• Maintain dependable inventory records and provide clear, up-to-date tracking of assets across multiple sites or operational areas.<br>• Perform scheduled counts, reconciliations, and compliance reviews to verify accuracy and address inconsistencies promptly.<br>• Evaluate stock levels and usage patterns to identify shortages, excess supply, and aging or outdated inventory before they impact operations.<br>• Partner with procurement, operations, IT, warehouse teams, and external suppliers to support the timely delivery and deployment of equipment and materials.<br>• Manage company-owned assets such as hardware, tools, technology devices, warehouse equipment, and other operational resources.<br>• Establish and refine inventory control methods, documentation standards, and governance practices to strengthen accountability.<br>• Produce reports and analysis on asset utilization, loss prevention, depreciation, and cost-saving opportunities to support planning and budgeting.<br>• Investigate missing, damaged, or mismatched inventory records and implement corrective actions to reduce future discrepancies.<br>• Administer asset identification processes, including tagging, barcode tracking, serial number management, and supporting documentation.
We are looking for an IT Support Technician to support retail technology operations in Bolingbrook, Illinois. This Long-term Contract position is ideal for someone who enjoys hands-on hardware work, organized tracking, and day-to-day coordination with store teams, field technicians, and internal support groups. The role focuses on preparing, shipping, and supporting a range of store technology while helping maintain accurate records of assets, service activity, and device rollouts.<br><br>Responsibilities:<br>• Prepare and configure technology equipment for use in retail locations, ensuring devices are ready for deployment.<br>• Package and send replacement hardware to stores and field technicians in a timely and accurate manner.<br>• Maintain organized records for inventory, service requests, and deployment activity using Excel and ServiceNow.<br>• Provide setup and basic troubleshooting support for retail devices and related hardware issues.<br>• Support store technology including iPads, point-of-sale and payment equipment, scanners, and camera or security systems.<br>• Work closely with store personnel, third-party technicians, and internal IT teams to coordinate support needs and device distribution.<br>• Assist with tracking hardware movement and deployment progress to help keep operational timelines on schedule.<br>• Contribute to a collaborative support team environment where communication, dependability, and strong interpersonal skills are important.
We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences.<br><br>Responsibilities:<br>• Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution.<br>• Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems.<br>• Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users.<br>• Manage and administer user accounts and permissions within Active Directory and Azure AD.<br>• Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping.<br>• Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees.<br>• Apply updates, patches, and basic security measures to ensure system integrity.<br>• Collaborate with senior support teams to escalate complex issues and ensure their resolution.<br>• Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
<p><strong>Application Support Technician</strong></p><p>Onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>We are seeking an Application Specialist Technician to support a newly launched, enterprise-grade platform. This role will focus on helping users successfully onboard, configure, and navigate the platform, while providing ongoing technical and functional support. You’ll work closely with product, engineering, and implementation teams to ensure a seamless user experience and timely resolution of issues.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide day-to-day support to users, including onboarding, configuration guidance, and troubleshooting</li><li>Respond to and resolve support tickets, ensuring clear communication and timely follow-up</li><li>Diagnose and escalate complex technical or platform-related issues as needed</li><li>Partner with product, engineering, and implementation teams to drive issue resolution</li><li>Document support processes, solutions, and common issues for knowledge sharing</li><li>Monitor trends in support requests and contribute to process and platform improvements</li><li>Assist in user training and adoption efforts to improve overall platform utilization</li><li>Maintain a high level of customer service and professionalism in all interactions</li></ul>
<p>We are currently hiring for Direct Support Staff (DSS) opportunities in Los Angeles (90043). This is a great opportunity for candidates with caregiving, behavioral health, residential care, or client support experience who are passionate about helping others in a supportive environment.</p><p>Position Details:</p><p>• Title: Direct Support Staff (DSS)</p><p>• Location: Los Angeles, CA 90043</p><p>• Pay: $21/hr</p><p>• Full-time opportunities available</p><p>• Immediate start available</p><p>Responsibilities Include:</p><p>• Supporting clients with daily living activities</p><p>• Providing emotional and behavioral support</p><p>• Documentation and reporting</p><p>• Assisting with transportation and appointments</p><p>• Creating a safe and positive environment for clients</p><p><br></p><p><br></p>
<p>We are looking for an Entry-Level Accountant to join a fast-paced entertainment finance team supporting the Motion Pictures business in Los Angeles, California. This contract opportunity is ideal for an early-career accounting specialist who is confident managing receivables activity, resolving outstanding balances, and maintaining accurate financial records in a high-volume environment. The role calls for someone who communicates well with both internal partners and external clients, stays organized under pressure, and brings a service-minded approach to follow-through and problem-solving.</p><p><br></p><p>Responsibilities:</p><p>• Manage accounts receivable activity for motion picture-related accounts, including preparing invoices, tracking open items, and helping ensure timely payment collection.</p><p>• Perform frequent account reconciliations across a large volume of transactions, researching discrepancies and resolving issues with accuracy and urgency.</p><p>• Follow up on outstanding balances with internal stakeholders, agents, and other external contacts using clear and effective communication.</p><p>• Record and review accounting entries to support clean financial reporting and accurate trust accounting records.</p><p>• Assist with bank reconciliations and related cash activity to confirm transactions are properly matched and documented.</p><p>• Maintain organized documentation for billing, collections, and reconciliation work to support audit readiness and internal review.</p><p>• Partner with cross-functional teams to address account questions, clarify payment details, and improve day-to-day financial follow-up.</p><p>• Contribute to special accounting projects and process-related tasks as needed within a deadline-driven entertainment environment.</p>
We are looking for an Entry Level Accountant to support day-to-day financial operations for a growing team. This role is well suited for someone who enjoys working with numbers, maintaining accurate records, and contributing to a fast-moving business environment. The ideal candidate brings a solid academic foundation in accounting or finance, along with experience handling core transactional accounting tasks.<br><br>Responsibilities:<br>• Process vendor invoices and assist with timely accounts payable activities while maintaining accurate supporting documentation.<br>• Prepare customer billing records and help monitor accounts receivable balances to support consistent cash flow tracking.<br>• Record journal entries and update accounting data to keep financial information complete and current.<br>• Perform bank reconciliations and investigate discrepancies to ensure transactions are properly reflected in company records.<br>• Reconcile general ledger accounts on a regular basis and resolve outstanding variances with appropriate follow-up.<br>• Assist with month-end accounting activities by organizing records, reviewing transactions, and supporting financial close procedures.<br>• Communicate with internal team members and external contacts to clarify payment issues, account questions, and documentation needs.
We are looking for an Entry Level Accountant to join a construction-focused team in Colorado Springs, Colorado. This position is well suited for someone beginning an accounting career who is eager to build experience across financial records, payroll review, and spreadsheet-based reporting. The role offers the opportunity to support day-to-day accounting operations while developing a strong foundation in core accounting processes.<br><br>Responsibilities:<br>• Enter and organize financial data with accuracy to maintain reliable accounting records and support daily operations.<br>• Review payroll information for completeness and identify discrepancies that require correction or follow-up.<br>• Prepare and update Excel spreadsheets used for tracking transactions, balances, and routine financial activity.<br>• Assist with accounts payable tasks, including recording invoices and helping ensure timely processing of vendor payments.<br>• Support accounts receivable activities by maintaining payment records and monitoring outstanding customer balances.<br>• Perform bank and account reconciliations to help confirm that financial records align with supporting documentation.<br>• Post accounting entries and maintain organized documentation for audits, reporting, and internal review.<br>• Contribute to process-related administrative accounting work, including support for updates to financial tracking practices when needed.
<p>We are looking for an Entry Level Accountant to support accounts receivable, billing, and collection activities for growing company in Mt. Olive, New Jersey. This Long-term Contract opportunity is well suited for someone who enjoys detailed financial work, communicates effectively with customers, and is comfortable handling high-volume transactional tasks. The role begins Monday and will focus on maintaining accurate records, resolving payment issues, and supporting day-to-day accounting operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming accounts receivable activity by reviewing balances, posting updates, and helping keep customer accounts current.</p><p>• Conduct collection follow-up with customers in a detail-focused manner to address overdue payments and support timely resolution.</p><p>• Prepare and process billing transactions with close attention to accuracy, completeness, and deadlines.</p><p>• Perform high-volume data entry to maintain reliable financial information across accounting records.</p><p>• Use advanced Excel functions, including pivot tables and lookup formulas, to organize data and support reporting needs.</p><p>• Respond to customer inquiries related to billing, payments, and account status with strong service and care.</p><p>• Transfer financial and customer information from one software platform to another while preserving data accuracy.</p><p>• Assist the accounting team with routine reconciliation and administrative tasks tied to daily receivables operations.</p>
<p>1-2 days a week work from home, mainly in office position. </p><p><br></p><p>We are looking for an Entry Level Accountant to support core accounting operations for a transport-focused organization in Georgetown, Kentucky. This role is well suited for an early-career candidate who is eager to strengthen fundamental accounting skills while contributing to accurate financial records and timely reporting. The position offers hands-on exposure to reconciliations, invoice activity, and month-end processes in a collaborative business environment.</p><p><br></p><p>Responsibilities:</p><p>• Support month-end close activities by preparing journal entries and completing reconciliations for bank accounts and general ledger balances.</p><p>• Review financial results to identify fluctuations, summarize key drivers, and provide clear explanations for variances.</p><p>• Process invoices with attention to customer- or business-specific requirements and assist with revenue-related cost calculations.</p><p>• Help maintain accurate accounts payable and accounts receivable records to support day-to-day accounting operations.</p><p>• Prepare organized workpapers and maintain thorough documentation to ensure accounting activity is traceable and audit-ready.</p><p>• Communicate findings, updates, and completed work to team members and stakeholders in a clear and thorough manner.</p><p>• Contribute to the preparation and review of financial information by applying a working understanding of core financial statements.</p>
We are looking for a motivated entry-level accounting team member to join a growing team in Boston, Massachusetts. This contract opportunity is ideal for someone who is eager to build a foundation in accounting while gaining hands-on experience across payables, cash activity, and reconciliations. The role offers a supportive environment for someone with strong communication skills, a dependable work ethic, and the willingness to learn new processes and systems.<br><br>Responsibilities:<br>• Process vendor invoices and support timely payment activities while maintaining accurate financial records.<br>• Apply incoming cash receipts and help ensure transactions are posted correctly within the accounting system.<br>• Perform cash and account reconciliations to identify discrepancies and assist with resolution.<br>• Review and track company credit card activity, confirming expenses are properly recorded and documented.<br>• Provide basic accounts receivable support, including light follow-up on outstanding balances when needed.<br>• Prepare journal entries and assist with routine accounting updates to keep records current and organized.<br>• Work closely with the accounting team to support daily financial operations and contribute to process accuracy.
We are looking for an IT Support Analyst - Level 2 to provide dependable technical support for a service-focused organization in Naples, Florida. This contract-to-permanent opportunity is ideal for a detail-oriented individual who can resolve complex infrastructure, endpoint, and access-related issues across both on-premises and cloud environments. The role requires strong communication, sound technical judgment, and the ability to investigate recurring problems to deliver lasting solutions.<br><br>Responsibilities:<br>• Deliver advanced technical support for desktops, laptops, mobile devices, servers, and related systems in both local and cloud-based environments.<br>• Diagnose escalated hardware, software, network, and operating system issues, identify underlying causes, and implement effective long-term fixes.<br>• Administer and support authentication and access technologies, including multi-factor authentication and federation services across enterprise platforms.<br>• Configure, deploy, and maintain user devices and enterprise technologies such as Microsoft systems, Apple devices, Android platforms, Citrix solutions, and Cisco-based tools.<br>• Manage account access, directory services, and system configurations, including support for Active Directory and related user administration tasks.<br>• Create and update technical documentation, support procedures, reports, and knowledge base materials to improve service consistency.<br>• Partner with internal teams to support infrastructure improvements, system rollouts, and configuration management activities.<br>• Contribute to structured project delivery by working within Agile-based environments and supporting technical implementations as needed.
<p>We are looking for a Level 1 Cable Technician to support an onsite project in Kansas City, MO. This contract opportunity is ideal for someone who enjoys hands-on technical work and can contribute to structured fiber installation efforts in a detail-oriented environment. The position focuses on low-voltage and fiber-related cabling tasks, with a steady Monday through Friday schedule of 7a-3p and no overtime expected.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>The Cable Technician is responsible for executing structured cabling and fiber installation/decommissioning tasks under the direction of senior technicians or leads. This role is hands-on and task-driven, with no decision-making authority.</p><ul><li>Install, route, and secure fiber and copper cabling per project plans and standards</li><li>Pull, dress, label, and terminate fiber cables as instructed</li><li>Pull, decommission and recycle cable that is in line with the standards set</li><li>Assist with fiber placement in racks, trays, and pathways</li><li>Maintain clean and organized work areas in active data centers or network environments</li><li>Follow safety, security, and quality procedures at all times</li></ul><p><br></p>
<p>We are seeking an IT Support Specialist to provide technical support for end users across Windows-based environments. This role will support day-to-day IT operations, troubleshoot hardware and software issues, and administer core technologies including Active Directory and Microsoft 365. This is an onsite role in Tallahassee, FL.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide Tier 1–2 technical support for Windows operating systems (Windows 10/11)</li><li>Troubleshoot and resolve issues related to desktops, laptops, peripheral devices, and printers</li><li>Support user account management in Active Directory (user creation, group membership, password resets)</li><li>Administer and support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint</li><li>Perform onboarding and offboarding tasks (account provisioning, equipment setup, access changes)</li><li>Document incidents, requests, and resolutions in a ticketing system</li><li>Escalate complex issues to higher-level support teams as needed</li><li>Assist with software installs, patches, updates, and basic security best practices</li><li>Provide clear, professional communication to end users with varying technical skill levels</li></ul><p><br></p>
<p><strong>IT Support Specialist</strong></p><p>We are seeking a dedicated <strong>IT Support Specialist</strong> to provide Tier 1–2 support for end users across hardware, software, and network systems. This role is ideal for someone who enjoys helping others, resolving technical issues, and working in a dynamic IT environment. The ideal candidate will have excellent communication skills, strong troubleshooting abilities, and the ability to manage multiple support requests.</p><p><strong>Responsibilities</strong></p><ul><li>Respond to IT support tickets submitted via phone, email, or ticketing system</li><li>Troubleshoot issues involving Windows/macOS, Microsoft 365, VPN, and business applications</li><li>Assist with user account management including password resets and permissions</li><li>Support remote employees using remote-access tools such as RDP, TeamViewer, or AnyDesk</li><li>Resolve issues with hardware components including laptops, desktops, printers, and peripherals</li><li>Troubleshoot basic network issues such as Wi-Fi, DNS, DHCP, and VPN connectivity</li><li>Support new-hire onboarding including device setup and application configuration</li><li>Document all troubleshooting steps, solutions, and system changes</li><li>Maintain and track IT equipment inventory</li><li>Escalate complex issues to senior system or network teams</li></ul><p><br></p>
<p>We are seeking a motivated and customer-focused <strong>PC Technician / IT Support Specialist</strong> to join a growing IT team. This is an excellent opportunity for someone early in their IT career who is eager to gain hands-on experience supporting end users and troubleshooting hardware/software issues in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Install, maintain, and troubleshoot computer hardware, including desktops, laptops, and peripherals</li><li>Install, update, and support software and operating systems (Windows environments)</li><li>Provide technical support to end users, both in-person and remotely</li><li>Diagnose and resolve hardware, software, and connectivity issues</li><li>Document issues, resolutions, and processes in a ticketing system</li><li>Assist with system upgrades, imaging, and deployments</li><li>Work closely with end users to ensure a positive support experience</li></ul>
<p><strong>Job Title</strong></p><p>IT Support Specialist</p><p><br></p><p><strong>Company Overview</strong></p><p>A private investment and services organization based in Los Angeles, California is seeking a highly capable IT professional to support a dynamic, high-performance environment with a strong focus on VP and executive-level support. The organization prioritizes operational excellence, discretion, and seamless technology experiences, delivering high-touch support to both internal teams and senior stakeholders. This role is critical in maintaining a reliable and efficient IT environment across office and remote settings.</p><p><br></p><p><strong>Role Summary</strong></p><p>The IT Support Specialist will serve as a hands-on IT generalist, providing comprehensive technical support with a strong emphasis on executive-level service in Los Angeles, California. This role focuses on delivering white-glove support to senior leaders while maintaining day-to-day IT operations across systems, devices, and infrastructure. The ideal candidate brings broad technical expertise, strong customer service instincts, and the ability to operate independently in high-trust environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide high-touch, white-glove IT support to executives and end users, both onsite and remotely</li><li>Troubleshoot and resolve issues across hardware, software, networking, and mobile devices</li><li>Support and maintain end-user environments including laptops, desktops, printers, and collaboration tools</li><li>Administer and support conference room and video conferencing technologies</li><li>Manage onboarding/offboarding processes, including equipment setup and access configuration</li><li>Maintain core IT systems including operating systems, applications, and network connectivity</li><li>Partner with external vendors for system maintenance, upgrades, and issue resolution</li><li>Support basic IT security best practices and ensure secure usage of devices and systems</li><li>Proactively identify opportunities to improve IT processes, user experience, and system reliability</li><li>Provide clear communication, training, and guidance to users on technology tools and best practices</li></ul><p><strong>Compensation & Benefits</strong></p><ul><li>$90,000 - $130,000 base salary with discretionary bonus</li><li>Comprehensive health, dental, and vision insurance</li><li>Paid time off, including vacation and sick leave</li><li>Opportunity to work in a high-impact, trusted IT role supporting senior leadership</li></ul><p><strong>Additional Details</strong></p><ul><li>Onsite role with occasional travel to additional locations</li><li>Hybrid support environment with both in-office and remote responsibilities</li><li>High level of autonomy and direct interaction with executive stakeholders</li><li>Requires flexibility and responsiveness to support business-critical needs</li></ul>
<p><strong>Application Support Engineer</strong></p><p>Onsite | Austin, TX | Contract-to-Hire</p><p><br></p><p>We are seeking an Application Support Engineer to support the rollout and ongoing success of a newly launched, enterprise platform. This role will focus on helping users onboard, configure, and troubleshoot the application while ensuring a seamless experience. This position is highly collaborative, working closely with product, engineering, and implementation teams. It’s an opportunity to gain deep expertise in a growing platform while directly impacting user adoption and satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Provide hands-on application support, including onboarding, configuration, and troubleshooting</li><li>Serve as a primary point of contact for user questions, issues, and platform guidance</li><li>Investigate and resolve technical issues, escalating complex problems to engineering as needed</li><li>Partner with product and engineering teams to support platform rollouts and enhancements</li><li>Assist with validating configurations, workflows, and integrations within the platform</li><li>Document support processes, issue resolutions, and knowledge base content</li><li>Monitor trends in support requests and identify opportunities for process or platform improvements</li><li>Support user adoption through guidance, training, and best practice recommendations</li><li>Collaborate with cross-functional teams to ensure a consistent and high-quality support experience</li></ul>
<p>We are looking for an Application Support Engineer to join a collaborative integration team supporting clinical and financial systems in Nashville, Tennessee. This contract opportunity with potential for a permanent role towards the end of the year. The role emphasizes practical problem-solving, clear communication, and dependable execution rather than heavy software development. You will work closely with internal partners and external vendors to keep integrations running smoothly and help expand the team’s operational capacity.</p><p><br></p><p>Responsibilities:</p><p>• Design, configure, and maintain healthcare data interfaces using Mirth Connect or comparable integration platforms.</p><p>• Investigate production issues affecting messages, data flow, and connected systems, then implement timely resolutions to restore service.</p><p>• Oversee several smaller projects at once while contributing to broader integration efforts as business needs evolve.</p><p>• Partner with internal departments, third-party vendors, and business stakeholders to collect requirements and deliver effective integration solutions.</p><p>• Take ownership of support tasks and project work that helps reduce team backlog and increases delivery capacity.</p><p>• Assist with Azure-based integration components such as functions, queues, and storage services where applicable.</p><p>• Create efficiencies by identifying repetitive support activities and introducing automation where it adds value.</p><p>• Contribute to the growth of the integration environment, including expansion of interface engine capabilities when needed.</p><p>• Produce organized documentation and provide consistent status updates to stakeholders throughout project and support lifecycles.</p>
<p>We are looking for an Application Support Engineer to join a collaborative healthcare integration team in Nashville, Tennessee. This contract opportunity with potential for a permanent role towards the end of 2026. The role centers on supporting and improving integrations, partnering with internal teams and external vendors, and helping the organization expand its operational capacity as project demand increases.</p><p><br></p><p>Responsibilities:</p><p>• Design, configure, and maintain healthcare interfaces using Mirth Connect or comparable integration platforms to support clinical and financial system connectivity.</p><p>• Investigate interface failures, data flow issues, and messaging problems in production, then implement timely resolutions to restore system performance.</p><p>• Oversee several smaller initiatives at the same time while contributing to broader integration efforts as business needs require.</p><p>• Partner with internal departments, third-party vendors, and business stakeholders to collect requirements, clarify expectations, and deliver effective integration solutions.</p><p>• Take ownership of support tasks and project work that helps ease team backlog and enables senior engineers to focus on complex initiatives.</p><p>• Provide support for Azure-based integration components, including services such as functions, queues, and storage resources.</p><p>• Recommend and implement practical automation opportunities that reduce repetitive troubleshooting and manual support activities.</p><p>• Contribute to the growth of the integration environment, including expansion of interface engine capabilities when needed.</p><p>• Create and maintain organized technical documentation and provide clear updates on progress, risks, and issue resolution to stakeholders.</p>
We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support.<br><br>Responsibilities:<br>• Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization.<br>• Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards.<br>• Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security.<br>• Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes.<br>• Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures.<br>• Manage and support network access control solutions such as Portnox or comparable platforms.<br>• Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls.<br>• Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services.<br>• Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems.<br>• Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.