<p>We are looking for a detail-oriented Entry Level Accountant to join our team in Nashua, New Hampshire. In this role, you will play a pivotal part in ensuring compliance, maintaining accurate financial records, and supporting project documentation processes. This position is perfect for someone eager to grow their accounting career while contributing to a collaborative and organized environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage subcontractor compliance documentation, including verifying certificates of insurance, W-9s, contracts, lien waivers, and licenses.</p><p>• Conduct thorough reviews of documentation to ensure accuracy and completeness before projects commence and throughout their lifecycle.</p><p>• Track expiration dates for compliance documents and proactively communicate with subcontractors to maintain up-to-date records.</p><p>• Provide administrative support to project managers, particularly in contract management and compliance reporting.</p><p>• Organize and maintain both digital and physical records following company policies and procedures.</p><p>• Collaborate with accounting and legal teams to address any documentation or compliance-related concerns.</p><p>• Assist in audit preparation by ensuring all records align with internal controls and compliance standards.</p><p><br></p>
<p>Robert Half is working with a client in need of an entry level accountant. This position focuses on supporting day-to-day accounting operations, maintaining accurate records, and assisting in financial reporting. The ideal candidate is detail-oriented, analytical, and eager to develop their accounting skills in a collaborative environment.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Assist with accounts payable and accounts receivable processing</li><li>Record and reconcile daily financial transactions</li><li>Support month-end and year-end close activities</li><li>Prepare basic financial reports for internal review</li><li>Maintain and update general ledger entries</li><li>Help ensure accounting controls are followed</li><li>Assist with payroll processing</li><li>Provide support for audits and regulatory compliance</li><li>Collaborate with team members to resolve discrepancies</li><li>Utilize accounting software and spreadsheets for data entry and reporting</li></ul><p><br></p>
<p>Robert Half is working with a client in need of an entry level accountant. This position focuses on supporting day-to-day accounting operations, maintaining accurate records, and assisting in financial reporting. The ideal candidate is detail-oriented, analytical, and eager to develop their accounting skills in a collaborative environment.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Assist with accounts payable and accounts receivable processing</li><li>Record and reconcile daily financial transactions</li><li>Support month-end and year-end close activities</li><li>Prepare basic financial reports for internal review</li><li>Maintain and update general ledger entries</li><li>Help ensure accounting controls are followed</li><li>Assist with payroll processing</li><li>Provide support for audits and regulatory compliance</li><li>Collaborate with team members to resolve discrepancies</li><li>Utilize accounting software and spreadsheets for data entry and reporting</li></ul><p><br></p>
<p>Robert Half’s Full-Time Engagement Professionals team is seeking an Entry-Level Accountant for a full-time role. This position offers hands-on experience supporting a variety of clients, the opportunity to develop core accounting skills, contribute to meaningful projects, expand your professional network, and benefit from the stability of full-time employment.</p><p><br></p><p>To apply, please submit your resume and your relevant experience to Tawnia Kirshen via my email located on LinkedIn. </p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Support Accounts Payable and Receivable</li><li>Assist with general ledger entries and account reconciliations</li><li>Support month-end and year-end close processes</li><li>Help prepare financial statements and reports</li><li>Perform data entry and maintain accurate financial records</li><li>Contribute to special projects across multiple industries</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Be part of an innovative and respected organization</li><li>Build a strong foundation for your accounting career</li><li>Gain exposure to different systems, teams, and industries</li></ul>
<p>Launch your accounting career with Robert Half’s Full-Time Engagement Professionals (FTEP) program as an <strong>Entry-Level Accountant</strong>. Gain hands-on experience working on diverse client projects, develop in-demand accounting skills, and expand your professional network—all while enjoying the stability, support, and benefits of full-time employment.</p><p><br></p><p>To apply, please submit your resume and your relevant experience to Tawnia Kirshen via my email located in LinkedIn. </p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Assist with general ledger entries and account reconciliations</li><li>Support month-end and year-end close processes</li><li>Help prepare financial statements and reports</li><li>Perform data entry and maintain accurate financial records</li><li>Contribute to special projects across multiple industries</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Be part of an innovative and respected organization</li><li>Build a strong foundation for your accounting career</li><li>Gain exposure to different systems, teams, and industries</li></ul>
<p>Launch your accounting career with Robert Half’s Full-Time Engagement Professionals (FTEP) program as an <strong>Entry-Level Accountant</strong>. Gain hands-on experience working on diverse client projects, develop in-demand accounting skills, and expand your professional network—all while enjoying the stability, support, and benefits of full-time employment.</p><p><br></p><p>To apply, please submit your resume and your relevant experience to Tawnia Kirshen via my email located in LinkedIn. </p><p><br></p><p><strong>What You'll Do:</strong></p><p>· Assist with general ledger entries and account reconciliations</p><p>· Support month-end and year-end close processes</p><p>· Help prepare financial statements and reports</p><p>· Perform data entry and maintain accurate financial records</p><p>· Contribute to special projects across multiple industries</p><p><strong>Why Join Us?</strong></p><p>· Be part of an innovative and respected organization</p><p>· Build a strong foundation for your accounting career</p><p>· Gain exposure to different systems, teams, and industries</p>
<p>Robert Half’s Full-Time Engagement Professionals team is seeking an Entry-Level Accountant for a full-time role. This position offers hands-on experience supporting a variety of clients, the opportunity to develop core accounting skills, contribute to meaningful projects, expand your professional network, and benefit from the stability of full-time employment.</p><p><br></p><p>To apply, please submit your resume and your relevant experience to Tawnia Kirshen via my email located in LinkedIn. </p><p><br></p><p><strong>What You'll Do:</strong></p><ul><li>Assist with general ledger entries and account reconciliations</li><li>Support month-end and year-end close processes</li><li>Help prepare financial statements and reports</li><li>Perform data entry and maintain accurate financial records</li><li>Contribute to special projects across multiple industries</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Be part of an innovative and respected organization</li><li>Build a strong foundation for your accounting career</li><li>Gain exposure to different systems, teams, and industries</li></ul>
<p>We are seeking a detail-oriented and customer-focused IT Support Specialist to join our client in Coconut Creek. The ideal candidate will be responsible for providing technical assistance and support to users regarding hardware, software, and network-related issues. This role focuses on remote troubleshooting and ticket resolution, ensuring high quality and timely support for external clients.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide second-level support for user issues via phone, email, or ticketing system</li><li>Troubleshoot and resolve issues related to Active Directory, including password resets, account creation, and permissions management</li><li>Administer and support Office 365 accounts, including mailbox setup, user access, and license assignments</li><li>Troubleshoot and resolve Windows 10 operating system problems, including software installations, Windows updates, and device connectivity</li><li>Document all interactions, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate unresolved issues to higher-level support or specialist teams as appropriate</li><li>Contribute to knowledge base documentation and process improvement</li><li>VOIP support & administration </li><li>Server - VMware</li><li>Network support </li></ul><p><br></p>
<p>We are looking for an IT Support Specialist to join our team in Cape Coral, Florida. This is a contract to permanent position, fully onsite Monday to Friday. </p><p><br></p><p>In this dynamic role, you will provide critical technical assistance to end-users and support the IT department in maintaining a secure and efficient technological environment. This opportunity offers the potential for long-term growth within our organization.</p><p><br></p><p>Responsibilities:</p><p>• Deliver prompt technical support for hardware, software, and network-related issues to end-users.</p><p>• Install, configure, and maintain IT systems, including hardware and software applications.</p><p>• Monitor and ensure optimal performance of network infrastructure, including routers, switches, and firewalls.</p><p>• Perform regular system updates, upgrades, and maintenance to enhance security and efficiency.</p><p>• Maintain detailed documentation of IT processes, system configurations, and troubleshooting steps.</p><p>• Collaborate with the IT Administrator to identify and implement improvements to IT systems.</p><p>• Provide training and guidance to users on the effective use of IT tools and best practices.</p><p>• Address service desk tickets and resolve technical issues in a timely manner.</p><p>• Diagnose and troubleshoot hardware and software problems to minimize downtime.</p>
<p>We are seeking an IT Support Specialist to provide technical support for end users across Windows-based environments. This role will support day-to-day IT operations, troubleshoot hardware and software issues, and administer core technologies including Active Directory and Microsoft 365. This is an onsite role in Tallahassee, FL.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide Tier 1–2 technical support for Windows operating systems (Windows 10/11)</li><li>Troubleshoot and resolve issues related to desktops, laptops, peripheral devices, and printers</li><li>Support user account management in Active Directory (user creation, group membership, password resets)</li><li>Administer and support Microsoft 365 applications including Outlook, Teams, OneDrive, and SharePoint</li><li>Perform onboarding and offboarding tasks (account provisioning, equipment setup, access changes)</li><li>Document incidents, requests, and resolutions in a ticketing system</li><li>Escalate complex issues to higher-level support teams as needed</li><li>Assist with software installs, patches, updates, and basic security best practices</li><li>Provide clear, professional communication to end users with varying technical skill levels</li></ul><p><br></p>
<p>We are proactively building a network of Help Desk / IT Support professionals for upcoming consulting and contract-to-hire opportunities with enterprise and growing organizations. These roles focus on delivering high-quality technical support while ensuring a strong end-user experience across business environments.</p><p>The Help Desk / IT Support Specialist will be responsible for providing front-line technical support, resolving user issues, and maintaining system functionality across desktops, applications, and basic network environments. This role works closely with internal teams to ensure timely issue resolution and continuous operational efficiency.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1–2 technical support for hardware, software, and system-related issues.</li><li> Troubleshoot and resolve issues related to Windows OS, Microsoft 365, and business applications.</li><li> Manage and update tickets through ITSM tools such as ServiceNow, Jira, or Zendesk.</li><li> Support user onboarding and offboarding, including account setup and access management.</li><li> Escalate complex technical issues to appropriate internal teams when necessary.</li><li> Maintain documentation of incidents, processes, and resolutions.</li></ul>
<p>We are looking for an IT Support Specialist to join our dynamic team in Somerset, New Jersey. This hybrid position offers a mix of onsite and remote work, providing opportunities to grow both professionally and technically in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver remote technical support for desktops, laptops, printers, mobile devices, and software applications.</p><p>• Manage help desk tickets efficiently, troubleshooting and resolving issues while maintaining clear communication with clients.</p><p>• Support Windows Server environments, including Active Directory and Group Policy configurations.</p><p>• Monitor network performance and connectivity, addressing system alerts and optimizing functionality.</p><p>• Configure and deploy workstations and mobile devices, ensuring proper setup and operation.</p><p>• Assist in hardware installations, upgrades, and replacements to maintain client systems.</p><p>• Document troubleshooting procedures, client setups, and internal workflows to ensure consistency and knowledge sharing.</p><p>• Collaborate with senior technicians on escalated issues and participate in IT-related projects.</p><p>• Contribute to client onboarding processes, integrating new systems and ensuring smooth transitions.</p>
<p><strong>ESSENTIAL JOB DUTIES </strong></p><p><strong><u>Helpdesk and Desktop Support </u></strong></p><p>• Resolve Tier 1 and Tier 2 support tickets, including hardware/software troubleshooting, user account issues, and printer setup. </p><p>• Install, configure, and maintain desktops, laptops, and peripherals (e.g., Xerox printers). </p><p>• Provide end-user support and training for Windows 10/11, Office 365, and other common applications. </p><p>• Manage IT inventory, ensure systems are patched, and track ticket resolution to meet service level agreements (SLAs). </p><p>• Serve as an escalation point for complex helpdesk issues, delivering top-tier technical support. </p><p>• Document processes, tickets, and system configurations for consistency and future reference. </p><p>• Prepare for potential future supervisory duties, such as training or guiding junior staff if the team expands. </p><p><strong><u>Systems and Network Administration</u></strong> </p><p>• Assist with the installation, configuration, and management of Windows Server, including Active Directory, user accounts, and permissions. </p><p>• Support network troubleshooting and configuration using Meraki networking equipment (e.g., switches, routers, and Wi-Fi). </p><p>• Monitor system performance, conduct regular backups, and ensure disaster recovery plans are up to date. </p><p>• Help implement and maintain security measures, including Okta identity management, KnowBe4 security awareness training, and Verkada security systems. </p><p>• Assist with software as a service (SaaS) application management, including user administration and license tracking. </p><p>• Support the setup and troubleshooting of Webex Calling and Webex Contact Center. </p><p>• Act as a backup for the IT Director, managing critical systems and escalations. </p><p>• Collaborate with the IT Director on IT projects, system upgrades, and technology implementations.</p><p><strong><u>Technical Expertise</u></strong> </p><p>• Salesforce: Experience with administration, customization, and integration. </p><p>• Office 365: Proficient in administration, including user management and troubleshooting. </p><p>• Windows Server: Hands-on experience with installation, configuration, and management. </p><p>• Meraki: Familiarity with managing Meraki networking equipment (e.g., switches, access points). </p><p>• Okta: Experience with identity and access management. </p><p>• Webex Calling: Knowledge of setup, configuration, and support. </p><p>• Webex Contact Center: Experience managing and troubleshooting. </p><p>• Xerox Printers: Ability to manage and troubleshoot Xerox printer issues. </p><p>• SaaS Management: Experience managing SaaS applications, including user accounts and licenses. </p><p>• KnowBe4: Familiarity with security awareness training platforms. </p><p>• Verkada: Knowledge of managing Verkada security systems.</p>
<p>We’re hiring an Application Support Engineer to support business‑critical applications and integrations in a fast‑paced environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Support internal and external application users</li><li>Troubleshoot application, database, and integration issues</li><li>Work with APIs and backend systems</li><li>Manage tickets and escalations</li><li>Partner with development and infrastructure teams</li></ul><p><br></p>
We are looking for an Application Support Engineer to join our team in Urbandale, Iowa, on a contract-to-permanent basis. In this role, you will provide technical expertise to ensure the smooth operation of our proprietary web-based platform, supporting clients and internal teams with application-related solutions. This position offers an excellent opportunity to collaborate on system enhancements, deliver exceptional client service, and contribute to compliance and data reporting initiatives.<br><br>Responsibilities:<br>• Monitor and maintain the performance of a proprietary web-based platform, addressing issues and coordinating resolutions as needed.<br>• Support transaction processing workflows, ensuring data accuracy and system integrity.<br>• Collaborate with software developers to implement system enhancements and new features based on client and operational requirements.<br>• Provide onboarding support for new users, including training and documentation, to ensure successful adoption of the platform.<br>• Respond to technical inquiries and resolve user issues in a timely and detail-oriented manner.<br>• Extract and analyze data to create customized reports for clients and internal stakeholders.<br>• Assist with compliance reporting and provide documentation during audit processes.<br>• Conduct sensitivity analyses to identify trends and support decision-making.<br>• Build and maintain strong client relationships to foster long-term satisfaction with the platform.
<p>We are looking for a skilled Application Support Analyst to join our team in Buffalo, New York. This role involves managing and supporting business applications, ensuring their optimal performance, and collaborating with vendors on hosted platforms. The ideal candidate will have a solid technical background, strong problem-solving skills, and the ability to work effectively in a fast-paced environment.</p>
We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform.<br><br>Responsibilities:<br>• Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues.<br>• Collaborate with internal and external teams to implement technical fixes and enhancements for the platform.<br>• Research emerging technologies and recommend improvements to enhance user support and operational efficiency.<br>• Create and update user guides and documentation to assist stakeholders in navigating the platform.<br>• Manage course uploads and produce both standard and customized reports to support organizational needs.<br>• Assist with onboarding and technical implementations for new partners using the learning management system.<br>• Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts.<br>• Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting.<br>• Conduct keyword research and content audits to optimize the platform's website and improve data integrity.<br>• Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
<p>Fully onsite role in Clearwater, FL. This role will convert over full time after 90 day trial period, where free individual benefits and a quarterly bonus plan that will enact upon conversion to full time. </p><p><br></p><p>We are looking for a skilled Technical Product Support Analyst to join our team in Clearwater, Florida, on a contract with the potential for a long-term position. In this role, you will provide in-depth technical assistance to customers while leveraging your mechanical and electrical expertise to resolve issues effectively. This position offers a dynamic opportunity to work within a healthcare-related environment and contribute to customer satisfaction through reliable troubleshooting and support.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries promptly, diagnosing and resolving technical challenges with precision.</p><p>• Apply mechanical and electrical knowledge, utilizing tools such as voltmeters, to troubleshoot equipment effectively.</p><p>• Maintain professionalism and de-escalate situations to ensure positive customer experiences.</p><p>• Collaborate with team members to streamline communication and enhance problem-solving efforts.</p><p>• Create and manage detailed documentation to support technical processes and training initiatives.</p><p>• Stay updated on emerging technologies and improve technical skills continuously.</p><p>• Perform repairs and maintenance on mechanical equipment as required.</p><p>• Uphold teamwork and a positive attitude in all aspects of the role.</p><p>• Ensure reliability and consistency in managing customer support tasks.</p>
<p>Our company is seeking a highly skilled Desktop Support Engineer specializing in executive support to provide white-glove IT assistance to our CEO. This is a high-visibility, hands-on role responsible for delivering responsive, discreet, and proactive technology support.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for desktop, laptop, mobile, and peripheral support for the CEO.</li><li>Deliver rapid troubleshooting and root-cause resolution for hardware, software, and connectivity issues in office, home, and remote environments.</li><li>Proactively maintain, update, and optimize IT equipment, ensuring a seamless executive user experience.</li><li>Support VIP meetings, video/web conferencing, and high-priority presentations, including setup and technical assistance.</li><li>Troubleshoot issues related to productivity suites (e.g., Microsoft 365, Google Workspace), collaboration tools, and custom applications.</li><li>Coordinate with IT leadership, vendors, and third-party services for escalations and complex incidents.</li><li>Maintain strict confidentiality and professionalism when handling sensitive executive information.</li><li>Document configurations, procedures, and support activity for continuous improvement.</li></ul><p><br></p>
We are looking for an IT Service Desk Analyst to join our team in Golden Valley, Minnesota on a contract basis. This role involves providing in-person Level 1 IT support in a dynamic environment where service excellence is a top priority. As part of the Global Shared Services Organization, you will play a key role in enhancing the employee experience through technical expertise and innovative solutions.<br><br>Responsibilities:<br>• Provide technical troubleshooting and support for laptop hardware, software, and audiovisual equipment in conference rooms.<br>• Research, assess, and resolve incidents and service requests efficiently.<br>• Deliver exceptional customer service while maintaining a customer-first mindset.<br>• Identify opportunities for process improvements to enhance operational efficiency and customer satisfaction.<br>• Manage escalations from external service providers to ensure timely resolution.<br>• Update standard operating procedures and service documentation to reflect current practices.<br>• Monitor and report on key performance metrics to maintain high-quality service standards.<br>• Collaborate cross-functionally to address technical challenges and improve processes.
<p>**** For Faster response on the position, please send a message to Jimmy Escobar on LinkedIn or send an email to Jimmy.Escobar@roberthalf(.com) with your resume. You can also call my office number at 424-270-9193****</p><p><br></p><p>We are looking for a highly skilled Senior Support Specialist to join our client in Beverly Hills that is in the public safety industry and this individual will be providing dedicated IT and technical support across three fire stations. This role involves supporting mission-critical applications, fire-specific systems, and general IT infrastructure to ensure seamless operations. This is a long-term contract position, offering an opportunity to work in a dynamic and impactful environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for vendor-managed systems, including troubleshooting, scheduling upgrades, and maintaining accurate system documentation.</p><p>• Oversee the implementation, testing, and ongoing maintenance of public safety systems such as Computer Aided Dispatch, Records Management Systems, and station alerting tools.</p><p>• Provide hands-on technical support for mobile and in-vehicle devices, including firetruck communication systems, radios, and modems.</p><p>• Manage and resolve complex hardware and software issues within fire stations and mobile command vehicles.</p><p>• Train fire department personnel on IT best practices and ensure they are equipped to use critical systems effectively.</p><p>• Collaborate with the city’s IT team to address both fire-specific and general municipal IT needs.</p><p>• Evaluate, test, and debug municipal and public safety applications to meet operational requirements.</p><p>• Coordinate schedules for routine IT projects and ensure timely delivery of support services.</p><p>• Assist with office automation and mobile device management citywide, balancing competing priorities effectively.</p>
<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a Technical Support Specialist for a Municipality with a background in the Public Sector (or interest in supporting City Org). If this sounds like your background, then this Sr. Technical Support Specialist role is for you. For this opportunity, you will work onsite in West LA, CA area.</p><p><br></p><p><strong>Position</strong>: Senior Technical Support Specialist (Municipal & IT)</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, PST Hours, CTH/FTE</p><p><strong>Top Skills</strong>: Public Safety Systems + Microsoft Tech Support</p><p><strong>Onsite/Remote</strong>: <em>Onsite</em></p><p><strong>Company:</strong> Public Sector / Public Safety / Fire Department / City Hall / Local Gov / Municipality</p><p><br></p><p><strong>JD:</strong></p><ul><li><strong>Focus</strong>: Tech & Systems Support for Fire, Dispatch, Public Safety, Org Users</li><li><strong>Learning Opportunities</strong>: Ambulances/Vehicles, Drones, Dispatch, Public Safety, City Hall, Fire Dept Tech – New / Exciting Projects & Technologies</li><li><strong>General IT & Microsoft Support</strong>: Broken Laptop/PC Issues, Endpoints & Peripherals, Office Automation (Desktop/Printer, Email Flow, System Design) | Windows/PC, M365, File Shares & Archiving, Teams AV Conference Meetings</li><li><strong>Vehicle Techn Support</strong>: Battalion Vehicles, Fire Trucks (Mobile Devices / Tablets built into Vehicles - Radio/Wi-Fi/Cellular)</li><li><strong>White-Glove Support</strong>: Uniform Commanders, Battalion Chiefs, Executives | Vendor Management</li><li><strong>Public Sector/Safety Tech</strong>: CADs, RMS, Body/Dash Cams, Radio, Vehicle Systems, LPR, CCTV</li></ul><p><strong>Benefits</strong>:</p><ul><li><em>Sign-On/Annual Bonus</em></li><li><em>M/D/V</em></li><li><em>Holiday Pay (12/yr)</em></li><li><em>Vacation Pay (10/yr)</em></li><li><em>Admin or Sick Leave (10/yr)</em></li><li><em>Life/Disability, Retirement</em></li><li><em>Comp Program ($50/Month)</em></li></ul>
We are looking for a highly skilled Network Engineer to join our team in Houston, Texas. In this role, you will act as a senior-level expert, overseeing the design, configuration, and management of enterprise network systems. You will play a crucial part in ensuring seamless operations, providing advanced support, and enhancing security across our organization's network infrastructure.<br><br>Responsibilities:<br>• Design, configure, and deploy network infrastructure including routers, switches, wireless systems, load balancers, and other network devices.<br>• Conduct thorough analysis of network issues and deliver high-level response management to resolve complex problems.<br>• Implement and maintain redundancy and high availability across enterprise connectivity to ensure uninterrupted operations.<br>• Lead efforts to secure network platforms by addressing vulnerabilities and managing patching cycles for hardware and software.<br>• Develop and enforce configuration standards while creating detailed support documentation.<br>• Perform failover testing and ensure changes to network configurations align with change management protocols.<br>• Collaborate with cross-functional teams and customers to develop solutions and troubleshoot network problems.<br>• Provide mentorship to entry level team members and act as the final escalation point for network-related issues.<br>• Manage procurement, implementation, and support of public and private circuits for remote and local networks.<br>• Utilize expert knowledge of firewalls, network segmentation, and monitoring tools to optimize network performance.
<p>Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p>• Troubleshoot and resolve product or service issues effectively.</p><p>• Document customer interactions and resolutions in CRM software.</p><p>• Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p>• Identify opportunities for process improvement based on customer feedback.</p><p><br></p><p><br></p>
<p>Robert Half is seeking a <strong>Customer Support Specialist</strong> for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. <strong>If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career.</strong></p><p> </p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul><p><strong><u>Shift & Schedule</u></strong></p><ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul><p><strong><u>Additional Details</u></strong></p><ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>