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213 results for Customer Service jobs

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
17 - 18 USD / Hourly
Dayton area company is looking for a Customer Service Representative to join their team on a contract basis. The job duties will be doing data entry into MS Excel spreadsheets, generating reports, checking on the status of customer orders, answering inbound calls, updating account information and supporting various clerical duties. This is a contract role anticipated to last for several months and is working full-time hours.
2026-05-22T00:00:00Z

Customer Service Representative

Wilmington, DE
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a team in Wilmington, Delaware. This is a long-term contract position offering the opportunity to assist customers with inquiries and claims related to unclaimed property. The ideal candidate will thrive in a fast-paced, customer-focused environment while delivering exceptional service. Responsibilities:• Handle inbound customer calls regarding unclaimed property inquiries and provide timely assistance.• Offer updates on claim statuses and guide customers through required documentation.• Assist claimants in navigating the online system and filing their claims accurately.• Search for and create claims within the company’s proprietary database system.• Perform accurate data entry and ensure compliance with established client procedures.• Review and analyze documentation to determine rightful ownership of claims.• Maintain detailed notes for each customer interaction in the claims database.• Escalate complex issues or concerns to management as necessary.• Identify and report discrepancies, patterns, or potential issues to supervisors.• Support additional administrative tasks and contribute to special projects as assigned.
2026-05-18T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary to Hire
18 - 21 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day customer interactions for a growing team in Fort Wayne, Indiana. This contract position with permanent potential is ideal for someone who enjoys helping customers, managing order-related requests, and delivering responsive service across phone and administrative channels. The person in this role will handle a high volume of communication while maintaining accuracy, professionalism, and strong attention to detail. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and clear information. • Place outbound calls as needed to follow up on requests, confirm details, and support ongoing service needs. • Enter customer orders and related information accurately into internal systems to ensure smooth processing. • Address questions, concerns, and routine service issues while maintaining a positive customer experience. • Document customer interactions thoroughly and keep records up to date for reference and follow-through. • Use Microsoft Excel and other office tools to track information, organize data, and support reporting needs. • Coordinate with internal teams to resolve order or account issues efficiently and communicate updates to customers.
2026-05-20T00:00:00Z

Customer Service Representative

Fairfax, VA
onsite
Temporary / Contract
18.5 - 19 USD / Hourly
We are seeking a Customer Service Representative to serve as the first point of contact for customers and provide prompt, professional support. This role involves answering inquiries, resolving issues, processing orders, and ensuring a positive customer experience across phone, email, and chat channels. Responsibilities:<ul><li>Respond to customer questions and concerns in a timely and professional manner</li><li> Handle a large volume of incoming calls and assist customers with clarity and efficiency.</li><li>Enter and update customer or account information with a high level of accuracy in internal systems.</li><li>Resolve product, service, billing, or order issues accurately</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions in the appropriate system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Meet service standards for quality, responsiveness, and customer satisfaction</li></ul>
2026-05-19T00:00:00Z

Customer Service Representative

Lansing, MI
onsite
Temporary to Hire
14.25 - 15 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to join a communications team in Lansing, Michigan as a Contract to Permanent Customer Service Representative. This opportunity is well suited for someone who enjoys speaking with people, gathering information accurately, and delivering a positive experience in a high-volume call environment. No prior experience is required, but candidates must be available to work 32 to 40 hours each week and commit to a minimum of 32 hours through a self-scheduled shift structure. Shifts during the week are between 12pm and 8pm and there are Saturday and Sunday midday shifts as well. Responsibilities:• Handle incoming and outbound calls courteously while providing helpful support to customers and survey participants.• Record responses, customer details, and other information carefully to maintain accuracy in data collection and order-related entries.• Assist callers with questions, provide clear information, and guide conversations in a friendly and efficient manner.• Manage order entry and related updates by entering information into company systems with attention to detail.• Schedule work hours within available operating windows and consistently meet the required weekly hour commitment.• Maintain productivity and quality standards while working in a fast-paced call center setting.• Communicate clearly across a wide range of customer interactions and adjust approach based on the needs of each call.
2026-05-18T00:00:00Z

Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in New Holland, PA in a Contract to Permanent position. This opportunity is well suited for someone who enjoys helping customers, handling high-volume communication, and coordinating solutions across multiple business areas. The role focuses on delivering responsive support, documenting inquiries accurately, and ensuring each issue is routed or resolved efficiently. Responsibilities:• Respond to incoming customer contacts by phone and related channels, gathering details and assessing the nature of each request.• Address service matters within assigned authority by supporting questions tied to underwriting, claims, billing, and marketing activities.• Escalate concerns that require specialized review to the appropriate internal teams and follow through to support timely resolution.• Maintain accurate records of customer interactions, requests, and outcomes to support service continuity and reporting.• Monitor recurring customer concerns and share patterns with leadership to help identify underlying causes and improvement opportunities.• Welcome visitors courteously when assigned to front desk coverage and help oversee entry access to the facility.• Provide office support for renewal mailing preparation, including assembling and organizing outgoing materials as needed.• Complete additional customer support or administrative tasks as directed by management to meet team priorities.
2026-05-22T00:00:00Z

Customer Service Representative

Oilville, VA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join our team outside of Short Pump, Virginia on a contract to hire basis. This position focuses on preparing accurate quotes and orders, and working closely with sales, shipping, and production partners to keep transactions moving efficiently. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple requests while maintaining a high-quality customer experience. Responsibilities:• Prepare and issue pricing quotations for parts and attachments, track quote activity, and follow up with customers to help move opportunities forward.• Enter sales orders accurately for parts, attachments, tracks, and warranty items while confirming specifications, dimensions, and customer requirements.• Support customers and sales representatives with delivery updates, product documentation, brochures, installation materials, images, and other requested resources.• Coordinate with shipping and production teams to help ensure orders are complete, clearly documented, and processed within required timelines.• Assist with return activity by supplying information needed for Return Goods Authorizations and helping communicate next steps to customers.• Contribute to collections efforts by following up on past-due accounts and providing account-related support to internal teams.• Review open orders, drop-ship activity, and in-transit shipments on a regular basis, updating records and notes to keep information current.• Manage order revisions carefully by attaching updated documentation and communicating changes to the appropriate internal stakeholders.
2026-05-20T00:00:00Z

Customer Service Representative

Hoboken, NJ
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a personable and motivated Customer Service Representative to join a Contract assignment in Jersey City, New Jersey. This opportunity is well suited for someone who combines strong client-facing service skills with a sales-oriented mindset and enjoys helping prospective residents navigate their housing options. The position focuses on creating a positive experience from first inquiry through move-in while supporting leasing performance and resident satisfaction. Responsibilities: • Welcome prospective residents, answer questions, and provide engaging property tours that highlight apartment features and community benefits. • Lead applicants through each step of the leasing journey, explaining requirements, timelines, and next steps clearly and professionally. • Maintain consistent communication with leads through phone, email, and follow-up outreach while documenting activity in the company system. • Prepare and process leasing documentation, assist with application review steps, and help coordinate a smooth move-in experience. • Respond to resident inquiries related to leases and provide timely support to help resolve routine concerns. • Review apartment homes before occupancy to confirm they are presented properly and ready for incoming residents. • Contribute to leasing and occupancy targets by building strong prospect relationships and supporting conversion efforts. • Handle inbound and outbound customer interactions professionally, including service calls and general information requests as needed.
2026-05-21T00:00:00Z

Customer Service Representative

Canton, OH
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in North Canton, Ohio in a contract capacity with the potential to become permanent. This position supports customer accounts by coordinating orders, delivery details, and ongoing communication while building strong partnerships across internal teams. The role begins with onsite training and may shift to a hybrid schedule with up to two remote workdays per week after training is completed. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery information, entering orders, updating schedules, and maintaining accurate account records. • Work closely with sales, supply chain, manufacturing, and related teams to resolve service concerns and improve fulfillment results. • Monitor open orders and forecasts, follow up on urgent requests, and help keep order activity aligned with customer expectations. • Communicate order status, commercial details, and account updates clearly to both customers and internal stakeholders. • Maintain organized customer master data and support accurate order book oversight through careful review and follow-through. • Apply product knowledge and sound judgment to address account issues, recommend next steps, and support day-to-day service needs. • Deliver responsive service through timely communication, proactive follow-up, and consistent attention to delivery commitments.
2026-05-04T00:00:00Z

Customer Service Representative

Sewickley, PA
remote
Temporary to Hire
23 - 25 USD / Hourly
Our client is seeking a proactive Customer Service Representative to join their team. This role is ideal for a self-starter who can establish and optimize policies and procedures to enhance customer satisfaction and streamline sales order processes. You will collaborate closely with our sales team and customers to ensure smooth and efficient order management. This is contract to permanent, fully remote (candidate has to be local to Pittsburgh as hiring manager resides in Pittsburgh.) Pay is $23-$25, depending on experience.Key Responsibilities: • Develop and Implement Policies & Procedures – Establish clear guidelines for customer service operations, ensuring consistency and efficiency in handling inquiries, orders, and issues. • Optimize the Sales Order Process – Evaluate and improve the current sales order workflow to increase efficiency, accuracy, and customer satisfaction. • Collaborate with Sales Team & Customers – Act as a liaison between the sales team and customers to ensure seamless order processing and address any issues that arise. • Ensure Customer Satisfaction – Proactively address customer concerns, resolve order discrepancies, and provide excellent service to maintain strong client relationships. • Monitor & Report on Performance – Track key performance indicators (KPIs) and suggest improvements based on data-driven insights.Company Offers: • Fully remote work flexibility (based in locally in the Pittsburgh area) • Competitive salary and benefits package • Opportunities for detail oriented growth and development with a growing organization
2026-05-21T00:00:00Z

Customer Service Representative

Damariscotta, ME
onsite
Temporary / Contract
14 - 16 USD / Hourly
We are looking for a Customer Service Representative to support a busy retail environment in Damariscotta, Maine. This Long-term Contract position is ideal for someone who enjoys helping customers, maintaining an organized sales floor, and contributing to a positive in-store experience. The role is fully onsite and may involve working between two nearby store locations. Candidates should be comfortable with a flexible schedule that includes weekend availability as part of a rotating schedule. Responsibilities: • Welcome shoppers, respond to questions, and provide attentive service that creates a positive customer experience. • Process purchases accurately by handling cash and other forms of payment in accordance with store procedures. • Replenish merchandise, organize displays, and help keep shelves fully stocked and visually appealing. • Monitor inventory levels and assist with restocking efforts to support daily store operations. • Answer incoming customer inquiries and provide clear information about products, store services, and availability. • Support general retail operations, including maintaining cleanliness and order throughout the sales floor. • Travel between two nearby store locations as needed to assist with coverage and customer support. • Work collaboratively with team members to ensure smooth day-to-day operations and consistent service standards.
2026-05-21T00:00:00Z

Customer Service Representative

Northvale, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support daily service operations for a high-tech electronics organization in Rockleigh, New Jersey. This contract opportunity with permanent potential is ideal for someone who enjoys keeping customer information organized, responding to service-related questions, and helping internal teams stay aligned. The person in this role will contribute to a responsive customer experience by managing administrative service tasks, coordinating communications, and ensuring inquiries are directed efficiently. Responsibilities: • Enter and update order details, customer account information, and service-related records with accuracy and attention to detail. • Share repair estimate information with customers and help coordinate timely follow-up communication. • Provide customers with status updates on service matters and route requests to the appropriate internal contact when additional support is needed. • Maintain inventory of office materials used by the customer service team and arrange replenishment as necessary. • Review incoming fax communications and distribute documents to the correct individuals or departments. • Support day-to-day administrative activities that help the customer service function operate smoothly. • Respond to customer questions professionally while helping resolve issues or escalating more complex concerns appropriately.
2026-05-21T00:00:00Z

Customer Service Representative

Rochester, NY
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Rochester, New York through a Contract position. This role focuses on delivering responsive service to customers, handling high-volume phone interactions, and ensuring orders are entered accurately and efficiently. The ideal candidate is comfortable in a call center environment, communicates clearly, and can manage both incoming and outgoing customer contact with professionalism. Responsibilities: • Respond to customer inquiries by phone and provide timely, accurate information about products, orders, and service needs. • Manage a steady volume of inbound calls while maintaining a courteous and solutions-focused customer experience. • Place outbound calls as needed to confirm order details, follow up on requests, and resolve open issues. • Enter customer orders into internal systems with close attention to accuracy, completeness, and turnaround time. • Address service concerns by identifying customer needs, researching information, and guiding each issue toward resolution. • Maintain clear records of customer interactions, order activity, and follow-up actions to support service continuity. • Work closely with internal teams to communicate order updates, clarify information, and help keep customer requests on track.
2026-05-20T00:00:00Z

Customer Service Representative

Johnson City, TN
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a Customer Service Representative to support daily branch operations with a strong focus on customer experience, account growth, and compliance. This role is ideal for someone who enjoys working directly with customers, managing multiple priorities, and contributing to a fast-paced office environment. Key Responsibilities<ul><li>Deliver exceptional customer service in person and over the phone</li><li>Build and maintain customer relationships to support account growth</li><li>Process loan applications, payments, and account updates accurately</li><li>Perform data entry for loan documentation and customer records</li><li>Assist with loan closings and related transactions as directed</li><li>Handle basic collections activities to reduce delinquency</li><li>Ensure compliance with company policies and lending regulations</li><li>Support general branch operations and administrative tasks</li></ul>
2026-05-20T00:00:00Z

Customer Service Representative

Houston, TX
onsite
Temporary to Hire
18 - 21 USD / Hourly
We are looking for a Customer Service Representative to support customers with account inquiries, service requests, and billing-related questions in Houston, Texas. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys helping people, communicating clearly, and managing detailed customer information in a fast-paced setting. The person in this role will serve as a key point of contact, ensuring customers receive accurate guidance while service issues are addressed promptly and professionally. Responsibilities: • Assist customers with setting up new accounts, transferring service, and arranging service suspension or restoration as needed. • Respond to questions about rates, charges, and service guidelines by providing clear and courteous explanations. • Review account concerns related to billing, usage changes, and meter activity to identify issues and support resolution. • Work closely with field personnel to schedule and follow up on service requests, meter-related activity, and assigned work orders. • Update and maintain customer records in the billing system with a high level of accuracy and completeness. • Accept payments, document account activity, and help customers understand available payment arrangement options when applicable. • Communicate important service-related updates, including planned interruptions, meter work, and policy changes. • Address customer concerns professionally, de-escalate challenging situations, and route complex matters to the appropriate team when necessary. • Follow established procedures, service standards, and applicable regulations in all customer interactions and account handling.
2026-05-22T00:00:00Z

Customer Service Representative

Metairie, LA
onsite
Temporary to Hire
15 - 17 USD / Hourly
We are looking for a dependable Customer Service Representative to support a busy team in Metairie, Louisiana. This short-term contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates with professionalism, and remains calm when assisting a wide range of callers. The right candidate will be comfortable managing a high volume of daily interactions while keeping documentation accurate and service focused. Responsibilities:• Respond to a large number of inbound calls each day while providing timely, courteous, and solution-oriented support.• Assist customers with questions and concerns by listening carefully, addressing issues clearly, and maintaining a calm demeanor during difficult conversations.• Upload and organize documents in the appropriate files with close attention to accuracy and completeness.• Balance phone coverage, documentation, and follow-up tasks efficiently in a fast-moving work environment.• Collaborate with team members to ensure consistent service levels and smooth daily operations.• Handle escalated or frustrated callers with empathy, patience, and professionalism.• Use office software and phone systems to document interactions and complete routine administrative tasks.
2026-05-14T00:00:00Z

Customer Service Representative

Lombard, IL
onsite
Temporary / Contract
17.8125 - 20.625 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing-related customer service operation in Lombard, Illinois. This Long-term Contract position is ideal for someone who communicates clearly, stays composed while handling a high volume of inquiries, and takes pride in delivering accurate and courteous service. The person in this role will assist customers by phone and email, resolve questions efficiently, and document interactions thoroughly to help maintain a high standard of support. Responsibilities: • Respond to inbound customer calls promptly and professionally, using clear communication and a service-focused approach. • Investigate and resolve customer questions by reviewing account details and identifying the appropriate next steps. • Record complete and accurate notes for each interaction to ensure customer histories are well documented. • Escalate complex or sensitive concerns to the appropriate team lead without delay. • Guide customers through payment-related inquiries, including support with credit card transactions when needed. • Monitor email and internal communication channels each day to stay informed and respond to requests in a timely manner. • Enter and update customer information with accuracy while maintaining organized records across support activities. • Perform additional customer service and administrative tasks as assigned to support daily operations.
2026-05-22T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20.25 USD / Hourly
We are looking for an Customer Service Representative t to join a fast-paced investment advisory team in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who enjoys helping clients and advisors navigate web-based platforms while delivering clear, responsive service. In this role, you will support users with online tool questions, resolve routine technical issues, and partner with internal teams to ensure a smooth customer experience. The position follows an in-office schedule during training, with a hybrid arrangement available afterward. Responsibilities:• Guide clients and advisors on how to use online tools, new digital features, and related procedures so they can complete tasks confidently through self-service channels.• Respond to questions about platform functionality, company guidelines, and product-related processes while addressing straightforward usability concerns.• Investigate web-based application issues, determine likely causes, and resolve common problems with accuracy and urgency.• Escalate advanced technical matters to specialized support teams and remain involved to help drive timely resolution for the customer.• Monitor internal updates to online tools and communicate potential impacts that may affect support demand or incoming contact volume.• Build practical knowledge of systems, workflows, and support resources to provide dependable assistance across a range of web-based service needs.• Manage a high volume of cases at once while maintaining organized follow-up and providing clear status updates to advisors and clients.• Strengthen personal expertise through hands-on learning, peer collaboration, training, and the consistent use of established support best practices.
2026-05-20T00:00:00Z

Customer Service Representative

Littleton, CO
onsite
Temporary to Hire
22 - 22 USD / Hourly
Customer Service Representative We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent position. This role is ideal for someone who enjoys supporting customers, managing detailed order information, and learning technical product offerings in depth. The position blends customer support with product knowledge, requiring a thoughtful communicator who can provide accurate guidance, track requests carefully, and contribute to a collaborative service-focused environment. Responsibilities: • Manage customer order entry with accuracy, ensuring specifications, configurations, and product details are captured correctly. • Guide customers through product options and adaptations by explaining features and helping identify solutions that fit end-user needs. • Respond to inquiries related to order progress, pricing requests, returns, and repair matters through phone and email communication. • Maintain detailed documentation on customer interactions, product status updates, and supplier follow-up needs to support smooth service execution. • Build working knowledge of specialized products and related terminology to provide informed assistance and dependable recommendations. • Use Microsoft-based business systems and online tools to prepare quotes, enter data, and monitor account activity efficiently. • Coordinate with internal team members to deliver a high standard of service for both external customers and internal partners. • Follow established training and workflow processes carefully to reduce errors, improve consistency, and support long-term customer satisfaction.
2026-05-23T00:00:00Z

Customer Service Representative

San Pedro, CA
onsite
Temporary / Contract
21 - 25 USD / Hourly
A Healthcare Company is seeking a compassionate and detail-oriented Medical Customer Service Representative to join a busy healthcare team in the South Bay. This role is ideal for someone who enjoys helping patients, answering questions, and providing excellent support in a fast-paced medical environment. The Medical Customer Service Representative will serve as a key point of contact for patients, assisting with scheduling, insurance-related questions, and general office support while helping ensure a positive patient experience. Key Responsibilities:<ul><li>Serve as the first point of contact for patients by phone and in person</li><li>Answer patient questions regarding appointments, services, insurance, and general office information</li><li>Schedule, confirm, and reschedule appointments as needed</li><li>Verify patient demographics, insurance information, and required documentation</li><li>Assist with patient check-in and check-out processes</li><li>Collect copays and help address basic billing or account questions</li><li>Maintain accurate patient records in EMR and internal systems</li><li>Route messages to clinical staff and follow up with patients as needed</li><li>Coordinate with front office and clinical teams to support smooth daily operations</li><li>Provide professional, courteous, and patient-focused service at all times</li></ul>Benefits: Medical, Dental and Vision Insurance. 401K Retirement, Sick Time Off and Tuition Reimbursement.
2026-05-16T00:00:00Z

Customer Service Representative

Ontario, CA
onsite
Temporary / Contract
17.4135 - 20.163 USD / Hourly
We are looking for a Customer Service Representative to join a construction and contractor-focused team in Ontario, California. This Contract position is ideal for someone who enjoys supporting customers, handling a steady volume of calls, and ensuring orders are processed accurately. The person in this role will serve as a key point of contact for incoming inquiries while delivering attentive service and dependable follow-through. Responsibilities: • Respond to incoming customer calls with care, providing clear information and timely support. • Assist customers with questions related to products, services, and order status while maintaining a high standard of service. • Enter customer orders accurately into the appropriate system and verify details to reduce processing errors. • Make outbound calls when needed to confirm information, provide updates, or follow up on customer requests. • Document customer interactions thoroughly so inquiries, concerns, and resolutions are properly tracked. • Coordinate with internal teams to help resolve service issues and ensure customer needs are addressed efficiently. • Manage multiple requests in a fast-paced call center environment while maintaining attention to detail. • Support day-to-day service operations by identifying customer concerns and escalating more complex matters when appropriate.
2026-05-21T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-20T00:00:00Z

Customer Service Representative

Portland, OR
onsite
Temporary to Hire
23 - 25 USD / Hourly
We're looking for a motivated Customer Service Representative for our client in Portland, OR. Within this role you will be responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer. Job Description: <ul><li>Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer. </li><li>Verifies all shipping, billing, pricing, and purchase order information. </li><li>Enters special instructions related to orders, customer requests/code maintenance, and notes. </li><li>Update customer files with quoted pricing, new items, address changes, delivery instructions, etc. </li><li>Communicate and provide necessary support to sales staff while in the field. </li><li>Regularly communicates with internal and external customers on various issues. </li><li>Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary. </li><li>Audits customer purchase orders for pricing, quantity, terms of sale, requested ETA (if applicable), carrier, special shipping instructions, and double-checking other's orders. </li><li>Documents and resolves customer complaints. </li><li>Process customer product returns in a timely manner and in accordance with prescribed and documented procedures. </li><li>Responsible for Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customers meets Safety, Quality and Regulatory expectations, along with any other relevant company policies and procedures.</li></ul>
2026-05-21T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a mortgage services team in Tempe, Arizona. This Contract-to-permanent opportunity is ideal for someone who enjoys helping customers, communicating clearly, and working in a fast-paced onsite environment. In this role, you will support borrowers with account-related questions while building foundational experience within the mortgage and financial services industry. Responsibilities: • Respond to incoming customer calls related to mortgage accounts, including payment activity, escrow matters, and general loan questions. • Place outbound calls to borrowers to discuss overdue payments and provide appropriate account support. • Deliver attentive, solutions-focused service while addressing a high volume of customer interactions each day. • Record call details, account updates, and customer conversations accurately within internal systems. • Apply company policies, regulatory expectations, and service standards consistently during every interaction. • Take part in paid training, guided shadowing, and ongoing coaching to strengthen product knowledge and call handling skills.
2026-05-22T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
Customer Care Representative – Mortgage Services Dept.Location: Tempe, AZ (100% On-Site | Rio Salado Pkwy & Loop 101 freeway)Pay: $20/hourEmployment Type: Full-TimeIndustry: Mortgage & Financial Services About the RoleRobert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire a Customer Care Representative.This is a stable, entry-level opportunity with paid training, consistent full-time hours, and clear growth paths—ideal for candidates who enjoy helping people, learning new skills, and building a long-term career in financial services. The role is based in a modern, high-volume call center environment and is 100% on-site. Why You’ll Love This Job• Paid training—no mortgage experience required• Consistent, full-time schedule• Supportive team environment with coaching and development• Entry-level role with long-term career growth in financial services• Stable company in a growing industry with excellent company benefits! Position OverviewAs a Universal Customer Care Agent, you will support mortgage customers through a mix of inbound and outbound calls. You’ll assist customers with questions related to payments, escrow, and general account inquiries, while also reaching out to customers who may be past due to understand their situation and discuss next steps or available options. Key Responsibilities• Handle inbound calls related to mortgage payments, escrow questions, and general loan support• Conduct outbound calls to customers regarding missed or past-due payments in a professional, customer-focused manner• Provide clear, accurate, and empathetic assistance on all customer inquiries• Document customer interactions accurately in internal systems• Follow all compliance, quality, and customer care standards• Participate in ongoing training, coaching, and performance development ScheduleFull-Time – 40 hours per weekMonday–Friday Schedules:• Spring/Summer: 9:00 AM – 6:00 PM • Fall/Winter: 10:00 AM – 7:00 PMMonthly Saturday Rotation (1 Saturday per month):• Spring/Summer: 7:00 AM – 11:00 AM Fall/Winter: 8:00 AM – 12:00 PM Why This Opportunity?• Entry point into a stable and growing mortgage and financial services industry• Paid training and ongoing development• Consistent full-time hours• Clear opportunities for advancement into various mortgage operations roles
2026-05-22T00:00:00Z

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