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235 results for Customer Service jobs

Customer Service

Hermitage, PA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a customer-focused team member to support a Financial Services team. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced service environment, communicates clearly, and enjoys helping customers with a wide range of banking-related questions. The person in this role will deliver prompt, accurate assistance while maintaining confidentiality and compliance with established banking standards. Responsibilities: • Respond to a high volume of incoming customer calls and provide timely, accurate support for service-related needs. • Guide customers through account-related requests such as opening new accounts, making updates, and addressing routine banking questions. • Explain available banking products and services clearly so customers can make informed decisions. • Record details of customer conversations and resolutions accurately in internal systems. • Work closely with colleagues to maintain a consistent and positive experience across customer interactions. • Identify appropriate banking options by reviewing customer needs and recommending suitable solutions. • Protect sensitive customer information and handle every interaction in accordance with banking regulations and privacy standards. • Stay informed on current banking offerings, service procedures, and support guidelines. • Support coverage needs within a 40-hour workweek after training, including varied shifts scheduled in advance and rotating weekend hours.
2026-07-30T00:00:00Z

Customer Service

Buford, GA
onsite
Temporary / Contract
18 - 23 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Service Representative to support our call center and order processing operations. This role is responsible for handling inbound customer inquiries, processing orders accurately, resolving issues, and providing exceptional service throughout the customer experience. The ideal candidate thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities while maintaining accuracy and efficiency.
2026-07-24T00:00:00Z

Customer Service

Findlay, OH
onsite
Temporary / Contract
18 - 23 USD / Hourly
Our client in the Findlay area is seeking a friendly, detail-oriented Customer Service Representative to join their team on a contract-to-hire basis. This position is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment.
2026-07-30T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-07-27T00:00:00Z

Customer Service Representatives

Chula Vista, CA
onsite
Temporary / Contract
28 - 29 USD / Hourly
We are looking for customer-focused professionals to join a Long-term Contract assignment supporting an aerospace asset management team in Chula Vista, California. In this onsite role, you will help airline and maintenance customers secure timely support for leased and exchange components while ensuring accurate coordination across internal teams. This opportunity is well suited for someone who is highly organized, communicates clearly, and can manage multiple priorities in a fast-paced service environment. Responsibilities: • Assist airline customers and maintenance providers with service requests involving aerospace components, including urgent aircraft-on-ground needs. • Work closely with technical support, distribution, licensing, finance, pricing, and other internal teams to move customer transactions forward efficiently. • Enter, maintain, and verify customer and program data in business systems such as Microsoft Dynamics and Salesforce. • Monitor open requests and follow through on next steps to help ensure timely resolution and a positive customer experience. • Provide accurate communication to customers regarding order status, component availability, and service updates. • Support asset management activities tied to rotable component programs while maintaining strong attention to detail and process accuracy. • Help resolve service issues by using established procedures, internal tools, and cross-functional collaboration. • Prepare and update reports, records, and documentation needed to support daily operational and customer service activities.
2026-07-31T00:00:00Z

Customer Service Rep

Hopewell, VA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Customer Service Rep to support daily customer and order-related activities in Virginia. This position is ideal for someone who communicates clearly, stays organized, and can manage shipping, order entry, and document handling with accuracy. The role works closely with customers and freight partners to keep transactions moving efficiently and maintain dependable administrative support. Responsibilities: • Respond to incoming customer calls and provide timely, attentive assistance with questions, requests, and order updates. • Enter and manage customer orders accurately, ensuring details are complete and aligned with company procedures. • Coordinate freight shipments by preparing required information and working with carriers to support on-time movement of goods. • Prepare freight quotes and communicate shipping options or related details to customers as needed. • Review and process invoices and shipment-related documentation with strong attention to accuracy. • Maintain organized records by filing paperwork and keeping customer and order documents easy to access. • Perform data entry tasks to update order, shipping, and account information within internal systems. • Support day-to-day customer service and accounting-related administrative tasks to help maintain smooth operations.
2026-07-21T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary / Contract
18 - 19 USD / Hourly
Dayton area company is seeking a Customer Service Representative for a 2-month contract assignment. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries by phone, email, or chat</li><li>Resolve issues related to orders, billing, account updates, or service questions</li><li>Provide accurate information and excellent customer support</li><li>Document customer interactions in the system</li><li>Escalate complex issues as needed</li><li>Maintain a professional and positive attitude with every interaction</li></ul>
2026-07-10T00:00:00Z

Customer Service Representative

Miami, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Customer Service Representative. This position is ideal for someone who enjoys helping others, resolving concerns, and delivering a positive customer experience in a fast-paced environment. Candidates must be fully bilingual in English and Spanish and comfortable communicating with customers by phone, email, and other support channels. Key Responsibilities<ul><li>Respond to customer inquiries by phone, email, and other communication channels in both English and Spanish</li><li>Provide accurate information regarding products, services, orders, accounts, policies, and procedures</li><li>Assist customers with placing orders, processing requests, updating account information, and resolving service-related concerns</li><li>Investigate customer issues and provide timely, professional solutions</li><li>Document customer interactions and maintain accurate information within the company’s customer relationship management or internal systems</li><li>Escalate complex concerns to the appropriate department or supervisor when necessary</li><li>Follow up with customers to confirm that questions or concerns have been resolved</li><li>Coordinate with internal teams, including sales, operations, billing, and logistics, to address customer needs</li><li>Maintain a professional, courteous, and empathetic approach during all customer interactions</li><li>Meet established service expectations, response-time goals, and quality standards</li><li>Assist with additional administrative and customer support duties as needed</li></ul>
2026-07-10T00:00:00Z

Customer service representative

Northborough, MA
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to support customers and internal teams from our Northborough, Massachusetts location. This role combines customer communication, order coordination, and record accuracy in a regulated environment, with a strong focus on timely service and dependable follow-through. The ideal candidate brings experience handling customer requests, processing orders, and maintaining organized documentation while working closely with sales, shipping, and operations. Responsibilities:• Build a strong understanding of company products, service workflows, order procedures, and quality standards to provide accurate support.• Assist assigned customer accounts by answering questions related to products, order progress, shipment updates, and general service needs.• Enter customer orders, quotations, invoices, and account details into company systems with a high level of accuracy and completeness.• Confirm item availability, share expected delivery timelines, and communicate delays, backorders, or supply concerns to customers and internal partners.• Review required prescriptions and supporting documents, ensuring records are complete and properly maintained.• Handle product return requests, create return authorizations in line with company policy, and document all related activity.• Record customer interactions, concerns, and resolutions thoroughly, addressing routine issues directly and escalating more complex matters when needed.• Coordinate with sales, shipping, and operations teams to support accurate fulfillment and consistent customer service outcomes.• For international account support, prepare shipments and manage export paperwork, customs documentation, freight coordination, and commercial invoice requirements for compliant delivery.• Contribute to outreach efforts, special assignments, workspace organization, and departmental coverage as business needs require.Northborough
2026-07-22T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a team in Fort Wayne, Indiana in a Contract to Permanent position. In this role, you will serve as a key point of contact for customers, providing timely support, resolving questions, and ensuring orders are handled accurately. This opportunity is well suited for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering a positive customer experience. Responsibilities: • Respond to incoming customer calls and messages with professionalism, accuracy, and a solutions-focused approach. • Place and update customer orders in internal systems while checking details for completeness and correctness. • Handle a mix of inbound and outbound communication to address inquiries, confirm information, and follow up on open issues. • Investigate customer concerns and work with internal teams to provide prompt, effective resolution. • Maintain clear records of customer interactions, order activity, and service outcomes. • Use Microsoft Excel and related tools to track information, review data, and support daily service tasks. • Provide consistent support that strengthens customer satisfaction and helps maintain efficient service operations.
2026-07-31T00:00:00Z

Customer Service Representative

Bridgeport, CT
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a service-focused team on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing high-volume communication, and ensuring accurate order handling from start to finish. The role combines phone-based support with administrative coordination, requiring strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and clear information regarding products, services, and order-related questions. • Enter customer orders accurately into internal systems and verify details to help ensure smooth processing and fulfillment. • Handle a steady volume of customer interactions across inbound and outbound calls while maintaining a positive and solution-oriented approach. • Address service concerns, resolve routine issues, and escalate more complex matters when additional support is needed. • Maintain organized records of customer conversations, requests, and updates to support follow-through and service accuracy. • Use Microsoft Excel and related office tools to track information, update reports, and support daily customer service activities. • Collaborate with internal teams to clarify order details, confirm status updates, and help coordinate timely responses for customers.
2026-07-23T00:00:00Z

Customer Service Representative

Lansing, MI
onsite
Temporary to Hire
14.25 - 15.5 USD / Hourly
We are looking for a dependable Customer Service Representative to join a communications team in Lansing, Michigan. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and supporting accurate reporting in a structured call center setting. The role offers a flexible self-scheduling model within available shift windows, with an expected commitment of 32 to 40 hours each week and a minimum availability of 32 hours required. Shifts available are Monday-Friday between 12pm and 8pm, Saturday and Sunday, 11am-7pm. Responsibilities:• Handle a steady flow of inbound customer calls with professionalism, accuracy, and a service-focused approach.• Conduct scripted telephone surveys to gather public opinions and community feedback.• Record responses accurately and adhere to quality and compliance standards throughout each call.• Maintain clear and courteous communication across every interaction to ensure a positive customer experience.• Manage workload effectively within a fast-paced call center environment while meeting scheduling expectations.• Follow established procedures, call handling standards, and documentation practices for each customer interaction.
2026-07-30T00:00:00Z

Customer Service Representative

Levittown, PA
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for an experienced Customer Service Representative to support prospective and existing clients from our Delaware location. This contract opportunity is ideal for someone who enjoys guiding customers toward the right business solutions while delivering a thoughtful and responsive service experience. The person in this role will balance relationship building, order support, and accurate recordkeeping in a fast-moving environment while working closely with a collaborative team. Responsibilities:• Engage with prospective customers to understand their goals and recommend services that align with their needs• Provide a high-quality service experience by building trust, addressing questions, and following through on customer requests• Enter and manage customer orders accurately using company systems and standard workflows• Maintain complete and up-to-date client information to support service accuracy and ongoing communication• Partner with colleagues across the team to create a consistent and seamless customer journey• Keep current on service offerings, product details, and relevant industry information to support informed conversations• Contribute to individual and team performance targets while maintaining strong customer satisfaction outcomes• Organize daily priorities effectively and handle multiple assignments efficiently in a high-volume setting
2026-07-30T00:00:00Z

Customer Service Representative

Brunswick, OH
onsite
Temporary to Hire
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a fully onsite team in Brunswick, Ohio in a contract role with permanent potential. This position is ideal for someone who enjoys helping customers, managing order-related requests, and delivering accurate information with professionalism. You will support both external and internal customers by handling inquiries, processing orders, and ensuring each interaction is timely, solution-focused, and well-documented. Responsibilities: • Respond to inbound customer calls and emails with professionalism, providing clear updates on products, pricing, orders, and shipment status. • Enter and manage customer orders with strong attention to detail to ensure accurate records and smooth fulfillment. • Guide customers through product selections by identifying needs, recommending suitable options, and offering consultative support. • Address service concerns and order-related issues promptly, working to resolve problems in a practical and customer-focused manner. • Interpret customer specifications and explain product information in a way that helps customers make informed decisions. • Coordinate with internal teams to monitor open requests and maintain consistent follow-through on customer commitments. • Prepare and maintain order documentation with a high degree of accuracy using Microsoft Office and related systems. • Support phone-based and email-based communication throughout the day while maintaining organized records and timely responses.
2026-07-27T00:00:00Z

Customer Service Representative

Clifton Park, NY
onsite
Temporary to Hire
20 - 21.5 USD / Hourly
We are looking for a Customer Service Representative to join our team on site in Clifton Park, New York in a contract-to-permanent capacity. This role is ideal for someone who brings a service-focused mindset, communicates clearly, and can manage a high volume of customer interactions with professionalism. The position supports customers with account questions, service requests, and issue resolution while helping ensure dependable service for the community. Responsibilities:• Manage incoming customer interactions and assist with setting up new service, ending service, or updating existing accounts.• Handle payment-related activity, review billing concerns, and maintain accurate customer records in internal systems.• Respond to questions from customers and internal teams to clarify service needs and address concerns in a timely manner.• Investigate service-related issues and work toward practical, safe, and efficient resolutions.• Document customer conversations and account changes thoroughly to support accurate follow-up and service continuity.• Provide courteous support across phone-based communications while balancing quality, speed, and attention to detail.
2026-07-24T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-07-24T00:00:00Z

Customer Service Representative

New Castle, DE
onsite
Temporary / Contract
25 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in New Castle, Delaware. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced environment and can manage customer needs with accuracy, professionalism, and urgency. The position supports both sales and service operations, with initial onsite training and the potential for a hybrid schedule after training is completed. Responsibilities:• Handle incoming customer inquiries by phone and other communication channels, providing timely and detail-focused support.• Process customer orders accurately, ensuring all details are entered correctly and followed through to completion.• Use SAP and Salesforce CRM to manage account information, document interactions, and track service or sales-related activities.• Support internal sales and service teams by coordinating customer requests, updates, and issue resolution.• Manage credit and rebill activities with close attention to detail and established procedures.• Follow up on open items, customer concerns, and order-related questions to maintain a high level of service.• Organize multiple priorities effectively while meeting deadlines in a busy customer support setting.• Collaborate with cross-functional teams to resolve problems and maintain smooth day-to-day customer operations.
2026-07-30T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary / Contract
20 - 20 USD / Hourly
A growing organization is seeking a detail-oriented and reliable Customer Service & Data Entry Specialist to support their team during a temporary coverage need. This role is critical in helping manage increasing workload and ensuring smooth day-to-day operations.This is a great opportunity for someone looking for full-time hours with the potential for long-term growth.Customer service in a manufacturing environment is a must. Key Responsibilities<ul><li>Enter, update, and maintain accurate data in internal systems</li><li>Assist with shipment setup and order processing</li><li>Respond to customer inquiries via phone and email with professionalism</li><li>Ensure timely follow-up and clear communication with internal and external partners</li><li>Review and verify data for accuracy; correct discrepancies as needed</li><li>Support documentation and file organization (digital and physical)</li></ul>
2026-07-29T00:00:00Z

Customer Service Representative

Victor, NY
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support equipment service coordination for a long-term contract opportunity in Victor, New York. In this role, you will serve as a key point of contact for repair-related requests, helping customers and service partners move issues forward quickly and efficiently. The position requires strong communication, sound coordination skills, and a service-driven approach to reduce downtime and maintain a positive customer experience. Responsibilities: • Receive and coordinate incoming repair and service requests for a wide range of equipment, including company-owned, customer-owned, and third-party assets. • Communicate with customers, vendors, and internal partners to gather details, provide updates, and keep service activities moving on schedule. • Enter service-related information accurately into internal systems and maintain organized records for each request. • Manage work progress from initial intake through completion, ensuring issues are addressed promptly and efficiently. • Schedule service activities and help align repair timelines to support customer operations with minimal disruption. • Handle inbound and outbound calls professionally while resolving questions and escalating complex matters when needed. • Monitor open requests closely and follow up with the appropriate parties to drive timely resolution and strong service outcomes.
2026-07-31T00:00:00Z

Customer Service Representative

Baldwinsville, NY
onsite
Temporary to Hire
25 - 27 USD / Hourly
We are looking for a Customer Service Representative to support a busy food and food processing operation in Baldwinsville, New York. This contract opportunity has the potential to become permanent and is ideal for someone who enjoys assisting customers, handling high-volume communication, and keeping order information accurate and up to date. The person in this role will serve as a key point of contact for incoming inquiries while helping ensure requests are processed efficiently and professionally. Responsibilities: • Respond to incoming customer calls with professionalism, providing timely assistance and clear information. • Enter customer orders accurately into company systems and verify details to support smooth processing. • Handle a steady volume of call center activity while maintaining a positive and service-focused approach. • Make outbound calls as needed to confirm order information, address questions, or provide updates. • Resolve routine customer concerns by gathering details, identifying solutions, and escalating more complex issues when appropriate. • Maintain organized and accurate records of customer interactions, requests, and order activity. • Work closely with internal teams to ensure customer needs are addressed promptly and service expectations are met.
2026-07-30T00:00:00Z

Customer Service Representative

Dayton, OH
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a Customer Service Representative to join a team in Dayton, Ohio in a contract-to-permanent capacity. This position supports document-based customer service operations by reviewing benefit-related paperwork, confirming accuracy, and helping ensure members and dependents are handled according to established guidelines. The ideal candidate is detail-oriented, comfortable working with forms and reports, and able to provide dependable support in a fast-paced service environment. Responsibilities:• Review incoming benefit and eligibility documents, confirm completeness, and process them according to established procedures.• Prepare and distribute outbound correspondence related to coverage updates, status changes, and required member documentation.• Examine insurance contracts and plan materials to determine coverage details and eligibility status.• Validate spousal fee information and forward accurate records for downstream processing.• Generate and monitor internal and vendor reports to support daily service operations and follow-up activities.• Maintain and update termination-related records to keep account information current.• Support inbound and outbound customer service activity, including handling questions related to forms, enrollment, and account updates.• Perform additional administrative and service tasks as needed to support team goals and workload demands. For immediate consideration, call 937.224.8326.
2026-07-30T00:00:00Z

Customer Service Representative

Sunrise, FL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Bilingual SPANISH Customer Service Representative to join a team in Sunrise, Florida in a Long-term Contract role. This position supports day-to-day customer and office operations by handling inquiries, completing document-related tasks, and maintaining accurate records. The ideal candidate is comfortable working with administrative processes, communicates clearly in both English and Spanish, and uses sound judgment to resolve routine issues efficiently. Responsibilities:• Respond to inbound customer calls and provide timely, attentive assistance with questions, requests, and service-related concerns.• Perform clerical and administrative work such as preparing mailings, scanning files, faxing paperwork, and entering information into company records.• Review, complete, and update forms and supporting documents within designated systems while maintaining accuracy and organization.• Assist with order-related activities and ensure customer information is entered correctly and processed in a timely manner.• Make outbound calls when follow-up is needed to clarify details, provide updates, or support service completion.• Use computer applications, including spreadsheets and office tools, to track information and support daily workflow.• Apply critical thinking and good judgment to address routine problems and escalate more complex issues when appropriate.
2026-07-27T00:00:00Z

Customer Service Representative

Boca Raton, FL
remote
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are seeking a Customer Outreach & Network Coordinator to support our growing team by making outbound calls to healthcare providers and medical offices to help expand and maintain our professional network.This is an excellent opportunity for a detail-oriented, tech-savvy professional with strong communication skills and a customer service mindset.Responsibilities<ul><li>Conduct outbound calls to physician offices and healthcare providers to discuss network participation opportunities.</li><li>Build positive relationships with office staff and healthcare professionals.</li><li>Accurately document call activity and maintain records in company databases.</li><li>Research and verify provider information.</li><li>Assist with tracking outreach efforts and reporting activity.</li><li>Utilize Microsoft Office applications, including Excel, Word, and Adobe Acrobat, to manage and organize information.</li><li>Work closely with internal teams to support network growth initiatives.</li><li>Resolve questions and gather information in a professional and efficient manner.</li></ul> What We're Looking ForWe're seeking someone who is confident on the phone, enjoys building relationships, and is comfortable making a high volume of outbound calls. The ideal candidate is professional, resourceful, and motivated by helping organizations grow through effective outreach and communication.If you're looking for an opportunity to join a collaborative team and make an impact, we'd love to hear from you!
2026-07-31T00:00:00Z

Customer Service Representative

Caldwell, NJ
onsite
Permanent / Full Time
85000 - 95000 USD / Yearly
A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below. Commercial Lines Customer Service Representative Responsibilities:• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.• Review client policies and documents to ensure accuracy and completeness.• Respond to client inquiries about coverage, billing, and policy details in a timely manner.• Collaborate with producers and account managers to assist with account servicing and renewal preparations.• Maintain up-to-date and accurate client records within agency management systems.• Coordinate with insurance carriers to address and resolve service-related issues.• Support marketing efforts for policy renewals by gathering necessary underwriting information.• Ensure compliance with agency standards and regulatory guidelines in all service activities.• Deliver attentive and courteous service to clients and partners, fostering positive relationships. This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today!
2026-07-07T00:00:00Z

Customer Service Representative

Fairfield, NJ
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support daily order management and customer communication for a Contract position based in Fairfield, New Jersey. In this role, you will coordinate order processing, respond to customer inquiries, and help ensure billing, shipping, and inventory records remain accurate and up to date. The ideal candidate brings strong attention to detail, a service-focused mindset, and the ability to manage multiple priorities in a fast-moving environment. Responsibilities: • Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into internal systems. • Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related updates in a timely manner. • Work closely with warehouse and operations teams to support accurate fulfillment, inventory alignment, and smooth order flow. • Prepare shipping documentation, including bills of lading, and provide freight estimates for outbound deliveries. • Handle claims related to damaged shipments and follow through on resolution steps and documentation. • Create and maintain sales transactions such as orders, invoices, and credit memos while preserving accurate records. • Organize customer, inventory, and transaction files using both electronic filing methods and cloud-based document storage. • Respond professionally to inbound calls, purchase orders, and customer messages while providing current inventory information as needed.
2026-07-31T00:00:00Z