<p>We are seeking a detail-oriented and customer-focused <strong>Customer Service Representative</strong> to support our call center and order processing operations. This role is responsible for handling inbound customer inquiries, processing orders accurately, resolving issues, and providing exceptional service throughout the customer experience. The ideal candidate thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities while maintaining accuracy and efficiency.</p>
We are looking for a Customer Service Rep to support daily customer and order-related activities in Virginia. This position is ideal for someone who communicates clearly, stays organized, and can manage shipping, order entry, and document handling with accuracy. The role works closely with customers and freight partners to keep transactions moving efficiently and maintain dependable administrative support.<br><br>Responsibilities:<br>• Respond to incoming customer calls and provide timely, attentive assistance with questions, requests, and order updates.<br>• Enter and manage customer orders accurately, ensuring details are complete and aligned with company procedures.<br>• Coordinate freight shipments by preparing required information and working with carriers to support on-time movement of goods.<br>• Prepare freight quotes and communicate shipping options or related details to customers as needed.<br>• Review and process invoices and shipment-related documentation with strong attention to accuracy.<br>• Maintain organized records by filing paperwork and keeping customer and order documents easy to access.<br>• Perform data entry tasks to update order, shipping, and account information within internal systems.<br>• Support day-to-day customer service and accounting-related administrative tasks to help maintain smooth operations.
We are looking for a Customer Service Representative to join a team in Fort Wayne, Indiana in a Contract to Permanent position. In this role, you will serve as a key point of contact for customers, providing timely support, resolving questions, and ensuring orders are handled accurately. This opportunity is well suited for someone who communicates clearly, stays organized in a fast-paced environment, and takes pride in delivering a positive customer experience.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages with professionalism, accuracy, and a solutions-focused approach.<br>• Place and update customer orders in internal systems while checking details for completeness and correctness.<br>• Handle a mix of inbound and outbound communication to address inquiries, confirm information, and follow up on open issues.<br>• Investigate customer concerns and work with internal teams to provide prompt, effective resolution.<br>• Maintain clear records of customer interactions, order activity, and service outcomes.<br>• Use Microsoft Excel and related tools to track information, review data, and support daily service tasks.<br>• Provide consistent support that strengthens customer satisfaction and helps maintain efficient service operations.
We are looking for a Customer Service Representative to join a fully onsite team in Brunswick, Ohio in a contract role with permanent potential. This position is ideal for someone who enjoys helping customers, managing order-related requests, and delivering accurate information with professionalism. You will support both external and internal customers by handling inquiries, processing orders, and ensuring each interaction is timely, solution-focused, and well-documented.<br><br>Responsibilities:<br>• Respond to inbound customer calls and emails with professionalism, providing clear updates on products, pricing, orders, and shipment status.<br>• Enter and manage customer orders with strong attention to detail to ensure accurate records and smooth fulfillment.<br>• Guide customers through product selections by identifying needs, recommending suitable options, and offering consultative support.<br>• Address service concerns and order-related issues promptly, working to resolve problems in a practical and customer-focused manner.<br>• Interpret customer specifications and explain product information in a way that helps customers make informed decisions.<br>• Coordinate with internal teams to monitor open requests and maintain consistent follow-through on customer commitments.<br>• Prepare and maintain order documentation with a high degree of accuracy using Microsoft Office and related systems.<br>• Support phone-based and email-based communication throughout the day while maintaining organized records and timely responses.
<p>We are looking for a <strong>Customer Service Representative</strong> to join a manufacturing organization in New Castle, Delaware. This Long-term Contract opportunity is ideal for someone who thrives in a fast-paced environment and can manage customer needs with accuracy, professionalism, and urgency. The position supports both sales and service operations, with initial onsite training and the potential for a hybrid schedule after training is completed.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle incoming customer inquiries by phone and other communication channels, providing timely and detail-focused support.</p><p>• Process customer orders accurately, ensuring all details are entered correctly and followed through to completion.</p><p>• Use SAP and Salesforce CRM to manage account information, document interactions, and track service or sales-related activities.</p><p>• Support internal sales and service teams by coordinating customer requests, updates, and issue resolution.</p><p>• Manage credit and rebill activities with close attention to detail and established procedures.</p><p>• Follow up on open items, customer concerns, and order-related questions to maintain a high level of service.</p><p>• Organize multiple priorities effectively while meeting deadlines in a busy customer support setting.</p><p>• Collaborate with cross-functional teams to resolve problems and maintain smooth day-to-day customer operations.</p>
We are looking for a Customer Service Representative to join a service-focused team on a contract basis with the potential for a permanent position. This position is ideal for someone who enjoys helping customers, managing high-volume communication, and ensuring accurate order handling from start to finish. The role combines phone-based support with administrative coordination, requiring strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, providing timely assistance and clear information regarding products, services, and order-related questions.<br>• Enter customer orders accurately into internal systems and verify details to help ensure smooth processing and fulfillment.<br>• Handle a steady volume of customer interactions across inbound and outbound calls while maintaining a positive and solution-oriented approach.<br>• Address service concerns, resolve routine issues, and escalate more complex matters when additional support is needed.<br>• Maintain organized records of customer conversations, requests, and updates to support follow-through and service accuracy.<br>• Use Microsoft Excel and related office tools to track information, update reports, and support daily customer service activities.<br>• Collaborate with internal teams to clarify order details, confirm status updates, and help coordinate timely responses for customers.
We are looking for a customer-focused individual to join our team as a Customer Service Representative in Greer, South Carolina. This is a Long-term Contract position supporting daily front-office operations in a services environment, where you will assist customers in person, handle transactions accurately, and provide service in both English and Spanish. The ideal candidate brings an approachable communication style and is comfortable working in a lobby and drive-through setting while maintaining efficiency and professionalism throughout the day.<br><br>Responsibilities:<br>• Welcome and assist customers in a front-desk environment, ensuring each interaction is handled with courtesy and attention to detail.<br>• Support service activities in both lobby and drive-through areas, adapting to customer needs while keeping lines moving efficiently.<br>• Communicate clearly in English and Spanish to help customers understand services, resolve concerns, and complete requests without confusion.<br>• Process cash payments and related transactions accurately, balancing funds and following established cash-handling procedures.<br>• Address customer questions and service issues promptly, using sound judgment to deliver effective and respectful resolutions.<br>• Enter and update customer information in internal systems with a high level of accuracy.<br>• Contribute to team coverage and daily workflow coordination within a small in-office service team.<br>• Assist with duties connected to the meter system support effort as assigned during the contract period.
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days.<br><br>Responsibilities:<br>• Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests.<br>• Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues.<br>• Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution.<br>• Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively.<br>• Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships.<br>• Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures.<br>• Support additional service initiatives and department projects as directed by leadership.<br>• Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
We are looking for a Customer Service Representative to support daily order management and customer communication for a Contract position based in Fairfield, New Jersey. In this role, you will coordinate order processing, respond to customer inquiries, and help ensure billing, shipping, and inventory records remain accurate and up to date. The ideal candidate brings strong attention to detail, a service-focused mindset, and the ability to manage multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into internal systems.<br>• Communicate with customers regarding order progress, shipment timing, freight costs, and other service-related updates in a timely manner.<br>• Work closely with warehouse and operations teams to support accurate fulfillment, inventory alignment, and smooth order flow.<br>• Prepare shipping documentation, including bills of lading, and provide freight estimates for outbound deliveries.<br>• Handle claims related to damaged shipments and follow through on resolution steps and documentation.<br>• Create and maintain sales transactions such as orders, invoices, and credit memos while preserving accurate records.<br>• Organize customer, inventory, and transaction files using both electronic filing methods and cloud-based document storage.<br>• Respond professionally to inbound calls, purchase orders, and customer messages while providing current inventory information as needed.
<p>Dayton area company is seeking a <strong>Customer Service Representative</strong> for a <strong>2-month contract assignment</strong>. This role is ideal for someone who enjoys helping customers, solving problems, and working in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone, email, or chat</li><li>Resolve issues related to orders, billing, account updates, or service questions</li><li>Provide accurate information and excellent customer support</li><li>Document customer interactions in the system</li><li>Escalate complex issues as needed</li><li>Maintain a professional and positive attitude with every interaction</li></ul><p><br></p>
<p>We are looking for a detail-oriented Customer Service Representative to support customers and internal teams from our Northborough, Massachusetts location. This role combines customer communication, order coordination, and record accuracy in a regulated environment, with a strong focus on timely service and dependable follow-through. The ideal candidate brings experience handling customer requests, processing orders, and maintaining organized documentation while working closely with sales, shipping, and operations.</p><p><br></p><p>Responsibilities:</p><p>• Build a strong understanding of company products, service workflows, order procedures, and quality standards to provide accurate support.</p><p>• Assist assigned customer accounts by answering questions related to products, order progress, shipment updates, and general service needs.</p><p>• Enter customer orders, quotations, invoices, and account details into company systems with a high level of accuracy and completeness.</p><p>• Confirm item availability, share expected delivery timelines, and communicate delays, backorders, or supply concerns to customers and internal partners.</p><p>• Review required prescriptions and supporting documents, ensuring records are complete and properly maintained.</p><p>• Handle product return requests, create return authorizations in line with company policy, and document all related activity.</p><p>• Record customer interactions, concerns, and resolutions thoroughly, addressing routine issues directly and escalating more complex matters when needed.</p><p>• Coordinate with sales, shipping, and operations teams to support accurate fulfillment and consistent customer service outcomes.</p><p>• For international account support, prepare shipments and manage export paperwork, customs documentation, freight coordination, and commercial invoice requirements for compliant delivery.</p><p>• Contribute to outreach efforts, special assignments, workspace organization, and departmental coverage as business needs require.Northborough</p>
<p>Robert Half is partnering with a growing organization to identify a professional and customer-focused Bilingual Customer Service Representative. This position is ideal for someone who enjoys helping others, resolving concerns, and delivering a positive customer experience in a fast-paced environment.</p><p><br></p><p>Candidates must be fully bilingual in English and Spanish and comfortable communicating with customers by phone, email, and other support channels.</p><p><br></p><p>Key Responsibilities</p><ul><li>Respond to customer inquiries by phone, email, and other communication channels in both English and Spanish</li><li>Provide accurate information regarding products, services, orders, accounts, policies, and procedures</li><li>Assist customers with placing orders, processing requests, updating account information, and resolving service-related concerns</li><li>Investigate customer issues and provide timely, professional solutions</li><li>Document customer interactions and maintain accurate information within the company’s customer relationship management or internal systems</li><li>Escalate complex concerns to the appropriate department or supervisor when necessary</li><li>Follow up with customers to confirm that questions or concerns have been resolved</li><li>Coordinate with internal teams, including sales, operations, billing, and logistics, to address customer needs</li><li>Maintain a professional, courteous, and empathetic approach during all customer interactions</li><li>Meet established service expectations, response-time goals, and quality standards</li><li>Assist with additional administrative and customer support duties as needed</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to join our team <strong>on site </strong>in <strong>Clifton Park, New York</strong> in a contract-to-permanent capacity. This role is ideal for someone who brings a service-focused mindset, communicates clearly, and can manage a high volume of customer interactions with professionalism. The position supports customers with account questions, service requests, and issue resolution while helping ensure dependable service for the community.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Manage incoming customer interactions and assist with setting up new service, ending service, or updating existing accounts.</p><p>• Handle payment-related activity, review billing concerns, and maintain accurate customer records in internal systems.</p><p>• Respond to questions from customers and internal teams to clarify service needs and address concerns in a timely manner.</p><p>• Investigate service-related issues and work toward practical, safe, and efficient resolutions.</p><p>• Document customer conversations and account changes thoroughly to support accurate follow-up and service continuity.</p><p>• Provide courteous support across phone-based communications while balancing quality, speed, and attention to detail.</p>
<p>A busy company in the West Caldwell area is seeking a Commercial Lines Customer Service Representative to join their growing company. This Commercial Lines Customer Service Representative will manage client relationships, ensure accurate policy documentation, and provide exceptional support to our commercial insurance clients. The ideal Commercial Lines Customer Service Representative must have 5+ years of commercial lines experience and has experience with insurance specific systems. Responsibilities of this Commercial Lines Customer Service Representative will include but not be limited to the below.</p><p><br></p><p>Commercial Lines Customer Service Representative Responsibilities:</p><p>• Process various policy-related tasks, including endorsements, certificates of insurance, binders, renewals, and policy changes.</p><p>• Review client policies and documents to ensure accuracy and completeness.</p><p>• Respond to client inquiries about coverage, billing, and policy details in a timely manner.</p><p>• Collaborate with producers and account managers to assist with account servicing and renewal preparations.</p><p>• Maintain up-to-date and accurate client records within agency management systems.</p><p>• Coordinate with insurance carriers to address and resolve service-related issues.</p><p>• Support marketing efforts for policy renewals by gathering necessary underwriting information.</p><p>• Ensure compliance with agency standards and regulatory guidelines in all service activities.</p><p>• Deliver attentive and courteous service to clients and partners, fostering positive relationships.</p><p><br></p><p>This Commercial Lines Customer Service Representative role is paying between $75,000 and $85,000 annually depending on experience. If interested in this Commercial Lines Customer Service Representative position, apply today! </p>
<p>We are looking for a Bilingual SPANISH Customer Service Representative to join a team in Sunrise, Florida in a Long-term Contract role. This position supports day-to-day customer and office operations by handling inquiries, completing document-related tasks, and maintaining accurate records. The ideal candidate is comfortable working with administrative processes, communicates clearly in both English and Spanish, and uses sound judgment to resolve routine issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer calls and provide timely, attentive assistance with questions, requests, and service-related concerns.</p><p>• Perform clerical and administrative work such as preparing mailings, scanning files, faxing paperwork, and entering information into company records.</p><p>• Review, complete, and update forms and supporting documents within designated systems while maintaining accuracy and organization.</p><p>• Assist with order-related activities and ensure customer information is entered correctly and processed in a timely manner.</p><p>• Make outbound calls when follow-up is needed to clarify details, provide updates, or support service completion.</p><p>• Use computer applications, including spreadsheets and office tools, to track information and support daily workflow.</p><p>• Apply critical thinking and good judgment to address routine problems and escalate more complex issues when appropriate.</p>
<p>We are looking for a Customer Service Representative to support daily customer interactions and order coordination in the South Brunswick, New Jersey area. This role focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate is organized, communicative, and comfortable handling both administrative tasks and time-sensitive service issues in a fast-paced environment.</p><p><br></p><p><strong>PRIOR CUSTOMER SERVICE EXPERIENCE IN LOGISTICS OR WAREHOUSING ENVIRONMENT IS REQUIRED</strong></p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls and emails from customers, providing accurate updates, answering questions, and ensuring a high-quality service experience.</p><p>• Enter and process purchase orders with attention to detail, confirming information is complete and ready for fulfillment.</p><p>• Work with dispatch and warehouse personnel to help schedule outbound shipments and support on-time delivery performance.</p><p>• Monitor order progress and coordinate with internal teams to address delays, inventory concerns, or service exceptions.</p><p>• Investigate customer concerns and resolve issues promptly, using sound judgment to reach practical solutions.</p><p>• Maintain customer records, shipment details, and service documentation through timely and accurate data entry.</p><p>• Support inventory-related communication by checking product availability and relaying necessary updates to customers and team members.</p><p>• Assist with the preparation and distribution of customer-facing materials such as brochures or other informational content.</p>
<p>We are looking for a customer-focused individual to support clients and partners with timely, accurate service in New Jersey. This position plays an important role in managing inquiries, guiding orders through completion, and helping customers feel confident in the products and services offered. The ideal candidate brings strong communication skills, sound judgment, and the ability to work collaboratively in a fast-moving environment while maintaining a positive brand experience.</p><p>Salary:</p><p>$20 - $24 / Hour</p><p>Benefits:</p><p>MDV, PTO, 401k</p><p>Responsibilities:</p><p>• Manage customer interactions across multiple service channels, including order coordination, issue resolution, shipment communication, pricing updates, confirmation notices, and post-order follow-up.</p><p>• Build strong knowledge of product lines to answer questions clearly and provide reliable guidance tailored to customer needs.</p><p>• Partner with internal teams such as sales, operations, and related departments to address concerns efficiently and deliver a seamless customer experience.</p><p>• Monitor recurring questions and service patterns, then share insights that can help improve processes, products, and overall support quality.</p><p>• Foster lasting customer relationships by communicating effectively, responding with empathy, and creating a high level of trust with both new and existing accounts.</p><p>• Prepare and distribute sales support resources, including training content and customer-facing tools that assist commercial and marketing efforts.</p><p>• Represent the organization and its portfolio of brands consistently by following communication standards and promoting a consistent, customer-centric image.</p><p>• Contribute to business support activities that may include updates tied to operational or system changes when needed to maintain service continuity.</p>
We are looking for a customer-focused detail oriented to join our team as a Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing support, answering questions, and helping resolve issues in a timely and detail oriented manner. The ideal candidate is an excellent communicator who enjoys helping others and thrives in a fast-paced environment. Responsibilities: Assist customers by phone, email, and other communication channels. Address customer questions, concerns, and service requests with professionalism and empathy. Resolve customer issues efficiently while maintaining a positive customer experience. Document customer interactions and update records accurately in company systems. Follow up on customer inquiries to ensure timely resolution and satisfaction. Work collaboratively with internal departments to address customer needs and resolve complex issues. Provide information about products, services, policies, and procedures. Identify customer needs and offer appropriate solutions. Process orders, applications, account updates, and other customer requests accurately. Contribute to ongoing efforts to enhance customer service processes and overall customer satisfaction. Maintain a thorough understanding of company products and services to effectively support customers.
<p>We are looking for a Customer Service Representative to join our team in Romeoville, Illinois in a contract-to-permanent capacity. This role is ideal for someone who thrives in a fast-paced call center setting, enjoys helping customers, and can communicate clearly across a high volume of interactions. The person in this position will support customers by resolving questions, documenting details accurately, and contributing to service and performance goals.</p><p><br></p><p>Responsibilities:</p><p>• Manage a steady flow of incoming and outgoing customer calls, providing timely and attentive support related to products, services, and account concerns.</p><p>• Listen carefully to each customer situation, identify the underlying issue, and deliver practical solutions or route more complex matters to the appropriate team.</p><p>• Enter and maintain accurate records of customer conversations, requested actions, and follow-up steps within company databases.</p><p>• Assist customers with order-related questions and complete order entry tasks with close attention to accuracy and detail.</p><p>• Recognize opportunities to recommend additional products or services that align with customer needs while maintaining a service-focused approach.</p><p>• Work toward established performance expectations by balancing efficiency, issue resolution, and customer satisfaction during every interaction.</p><p>• Handle customer concerns and complaints with care, empathy, and sound judgment to support positive outcomes.</p><p>• Collaborate with internal partners when needed to ensure open items are addressed and customers receive complete and accurate information.</p><p><br></p><p>The pay range for this position is $19 to $22</p><p>Benefits available to contract/contract professionals, include medical, vision, dental, and life and disability insurance. Hired contract/contract professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.</p><p>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
<p>We are looking for a Customer Service Representative to support clients and partners by delivering responsive service and accurate insurance-related assistance in Minneapolis, Minnesota. This Contract opportunity is ideal for someone who communicates clearly, stays organized, and can manage service requests effectively. The person in this role will handle customer inquiries, complete policy-related documentation, and help ensure records and updates are processed correctly and on time.</p><p><br></p><p>Responsibilities:</p><p>• Address customer concerns and service issues promptly, working to reach effective resolutions while maintaining a positive experience.</p><p>• Communicate policy details, product information, and claim or service status updates to customers and agency partners in a clear and thorough manner.</p><p>• Prepare and process insurance documentation such as coverage changes, beneficiary updates, confirmation notices, certificates of insurance, and related administrative forms.</p><p>• Enter and update information accurately in internal records to support efficient account handling and documentation tracking.</p><p>• Review invoices and account details, making necessary adjustments to help maintain billing accuracy.</p><p>• Organize and maintain customer files and supporting documents to ensure records remain complete, current, and accessible.</p><p>• Collaborate with internal teams and external contacts to follow up on requests and keep service activities moving forward efficiently.</p>
<p>We are looking for a Customer Service Representative to support a busy logistics operation. This Contract position is ideal for someone who enjoys balancing customer communication with delivery coordination in a fast-moving warehouse office setting. The person in this role will help keep scheduled deliveries on track, provide timely updates to customers, and resolve service concerns with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily delivery activity for a high volume of drivers and maintain awareness of route progress throughout the day.</p><p>• Communicate with customers to provide order status updates and address questions related to scheduled deliveries.</p><p>• Adjust delivery appointments when changes occur and coordinate revised timing with customers in a clear and timely manner.</p><p>• Respond to inbound service issues involving orders or delivery concerns and work toward prompt resolution.</p><p>• Contact customers before scheduled delivery dates to verify availability and confirm appointment details.</p><p>• Conduct follow-up calls after deliveries to gather feedback and encourage survey participation.</p><p>• Enter and maintain accurate service and delivery information in internal systems and spreadsheets.</p><p>• Collaborate with dispatch and operations teams to support smooth delivery execution during peak seasonal demand.</p>
We are looking for a Customer Service Representative to support equipment service coordination for a long-term contract opportunity in Victor, New York. In this role, you will serve as a key point of contact for repair-related requests, helping customers and service partners move issues forward quickly and efficiently. The position requires strong communication, sound coordination skills, and a service-driven approach to reduce downtime and maintain a positive customer experience.<br><br>Responsibilities:<br>• Receive and coordinate incoming repair and service requests for a wide range of equipment, including company-owned, customer-owned, and third-party assets.<br>• Communicate with customers, vendors, and internal partners to gather details, provide updates, and keep service activities moving on schedule.<br>• Enter service-related information accurately into internal systems and maintain organized records for each request.<br>• Manage work progress from initial intake through completion, ensuring issues are addressed promptly and efficiently.<br>• Schedule service activities and help align repair timelines to support customer operations with minimal disruption.<br>• Handle inbound and outbound calls professionally while resolving questions and escalating complex matters when needed.<br>• Monitor open requests closely and follow up with the appropriate parties to drive timely resolution and strong service outcomes.
<p>Ready to take the next step in your customer service career? We're partnering with a well-established company in the insurance industry that is looking for a Customer Service Representative to join their busy and supportive team!</p><p><br></p><p>In this contract role, you'll help members and policyholders by answering questions related to life, health, and disability insurance coverage. If you enjoy helping others, solving problems, and delivering exceptional service over the phone, this could be a great fit for you.</p><p><br></p><p>What You'll Do:</p><ul><li>Handle inbound customer calls and provide professional, friendly support.</li><li>Assist with questions related to policy benefits, billing, claims, payments, and coverage details.</li><li>Accurately update customer information and document interactions in company systems.</li><li>Make outbound follow-up calls as needed to resolve issues and complete service requests.</li><li>Support members from a variety of professional organizations, including educators, engineers, pilots, and service members.</li><li>Maintain accuracy, quality standards, and excellent customer service in a fast-paced environment.</li></ul><p>If you're looking to continue growing your customer service career, we'd love to hear from you!</p><p><br></p><p><strong>Apply today through the Robert Half website or call 515-706-4974 and mention this is a contract role through Robert Half supporting a company in the insurance industry.</strong></p>
We are looking for a Customer Service Representative to join a team in Wisconsin in a contract-to-permanent capacity. In this role, you will support customers by preparing timely quotations, entering and updating orders, and ensuring each transaction is handled with precision from request through completion. This position works closely with internal partners to resolve questions, manage subscription-related contract activity, and deliver a responsive, high-quality customer experience while contributing ideas that improve day-to-day processes.<br><br>Responsibilities:<br>• Prepare and process customer quotes, sales orders, and related transactions with a strong focus on accuracy and turnaround time.<br>• Monitor open orders, confirm details are current, and reach out proactively to customers when updates or follow-up are needed.<br>• Handle changes to existing orders, including revisions and rush requests, while coordinating with internal teams to keep commitments on track.<br>• Maintain and administer contract records tied to platform services and cellular subscription agreements.<br>• Respond to inbound customer inquiries and provide clear, solution-oriented support for order, quote, and account-related questions.<br>• Partner with colleagues across departments to investigate issues, share customer feedback, and help resolve concerns efficiently.<br>• Track individual and team performance expectations by supporting service metrics, quality standards, and reporting needs.<br>• Recommend practical improvements to quoting, order management, and customer support workflows to increase efficiency and service quality.<br>• Represent the voice of the customer by highlighting recurring needs and helping the business improve the overall client experience.
<p>We are looking for a Customer Service Representative to support a non-profit organization in Richland Center, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling high-volume customer interactions, and providing accurate service with professionalism and care. The person in this role will assist callers, process order information, and contribute to a positive experience across every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.</p><p>• Handle a steady volume of inquiries in a call center environment while maintaining professionalism and attention to detail.</p><p>• Enter orders and update customer information accurately within internal systems.</p><p>• Make outbound calls as needed to follow up on requests, confirm details, or provide status updates.</p><p>• Resolve routine service issues by gathering information, answering questions, and guiding customers to appropriate solutions.</p><p>• Document interactions clearly so records remain complete, organized, and easy to reference.</p><p>• Support day-to-day customer service operations by prioritizing tasks and meeting established response expectations.</p>