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228 results for Customer Service jobs

Customer Service

Tampa, FL
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for customer-focused professionals to join a Long-term Contract opportunity supporting seasonal demand in Tampa, Florida. In this role, you will assist customers with order-related questions, provide solutions for online purchasing issues, and help create a smooth service experience across phone and digital channels. This assignment is expected to run through the peak season, with the possibility of longer-term employment based on business needs and available openings. Responsibilities: • Guide customers through placing new product orders and ensure information is entered accurately • Update existing purchases by making requested changes and confirming revised order details • Support online shoppers by resolving issues that prevent successful order completion • Troubleshoot basic account access problems, including password reset assistance and similar login concerns • Enter orders directly for customers when self-service options are not successful or practical • Manage a steady volume of inbound service interactions while maintaining professionalism and service quality • Document customer cases and order activity using platforms such as Salesforce and AS400 • Participate in onsite training and apply learned processes during hands-on support activities
2026-09-11T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-08-31T00:00:00Z

Customer Service Rep

Honolulu, HI
onsite
Temporary / Contract
20 - 24 USD / Hourly
Robert Half is partnering with our client to identify a detail-oriented and customer-focused Client Services Representative to join their team in Honolulu. This is a contract-to-hire opportunity ideal for someone who thrives in a fast-paced environment, enjoys helping people, and can balance high-volume customer communication with accurate administrative processing. The Client Services Representative will support clients throughout the enrollment and service lifecycle by handling inbound and outbound calls, responding to emails, processing documentation, and maintaining accurate records across multiple systems. This role requires strong customer service skills, attention to detail, and the ability to navigate multiple databases while managing competing priorities and deadlines. Key Responsibilities<ul><li>Support clients through the enrollment and onboarding process.</li><li>Process documentation and electronic communications accurately and efficiently.</li><li>Perform high-volume data entry across multiple systems and databases.</li><li>Serve as a primary point of contact for client inquiries via phone and email.</li><li>Research, resolve, and document customer concerns within established service timelines.</li><li>Maintain accurate and confidential records while ensuring compliance with applicable regulations and policies.</li><li>Collaborate with internal departments to coordinate resolutions and communicate client needs.</li><li>Build and maintain positive relationships with clients, families, community partners, and other stakeholders.</li><li>Manage fluctuating inbound and outbound call volumes while maintaining service quality.</li><li>Support outreach, education, and relationship-building efforts within the community.</li><li>Assist with escalated issues while maintaining professionalism and confidentiality.</li><li>Meet established productivity, quality, and accuracy standards.</li><li>Perform additional administrative and customer support duties as assigned.</li></ul>
2026-09-11T00:00:00Z

Customer Service Rep

Miami, FL
onsite
Temporary / Contract
18 - 20 USD / Hourly
Dedicated Customer Service Professional seeking a contract opportunity. Experienced in resolving customer concerns, managing high-volume inquiries, and providing outstanding service in fast-paced environments.
2026-09-03T00:00:00Z

Customer Service Representative

Honolulu, HI
onsite
Temporary / Contract
23 - 23 USD / Hourly
We are looking for an onsite Customer Service Representative to support a contract assignment in Honolulu, Hawaii within the legal industry. In this role, you will participate in structured sessions, listen carefully to attorney presentations, and provide thoughtful verbal input while helping complete required documentation. This position is well suited for someone with strong communication skills, attention to detail, and a detail-oriented approach to handling sensitive information. Hawaii residents are preferred due to onsite work requirements. Apply today by calling 808-531-0800. Responsibilities:• Attend scheduled legal feedback sessions and listen closely to presentations or arguments shared by attorneys.• Offer clear, constructive reactions and responses based on the information presented during each session.• Complete questionnaires, evaluation materials, and other assigned forms accurately and on time.• Provide requested personal demographic information through required documentation before participation.• Review and sign confidentiality agreements to support secure handling of case-related information.• Maintain a consistent, detail-focused approach throughout discussions while following all participation guidelines for the assignment.• Record notes during sessions when helpful to support accurate feedback and form completion.• Confirm eligibility for participation, including prior non-attendance at similar focus group activities when required.
2026-09-09T00:00:00Z

Customer Service Representative

Norwalk, CT
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Customer Service Representative to support customer accounts and coordinate service activities for a Contract position based in Norwalk, Connecticut. This role is ideal for someone who can balance responsive communication, order support, and shipment follow-up while building strong working relationships with customers, sales partners, and internal teams. The position plays an important part in keeping account activity organized, addressing service issues promptly, and helping maintain smooth day-to-day operations in a paper and packaging environment. Responsibilities: • Manage customer inquiries and service requests within established response expectations, ensuring timely and accurate follow-through. • Build strong day-to-day partnerships with customers and sales colleagues, while providing account coverage for other team members when needed. • Review inventory levels, stock aging, and product movement for assigned accounts, then coordinate with sales to address risks or imbalances proactively. • Track account-related updates such as customer feedback, product evaluations, shipment delays, payment concerns, and other issues that may affect service or business performance. • Communicate supply chain changes clearly to customers and internal stakeholders so expectations remain aligned. • Coordinate with logistics partners to support on-time deliveries, provide status updates on late shipments, and help resolve transportation-related concerns. • Improve freight utilization by supporting container planning and monitoring shipments moving from overseas mills, warehouses, and departure ports. • Prepare, organize, and maintain shipping and compliance documentation required for destination countries, policies, and operational procedures. • Escalate process exceptions to the supervisor and recommend practical next steps to address service or operational issues. • Contribute to process improvement efforts, team collaboration, and special assignments such as inventory reconciliation reviews and claims support.
2026-09-08T00:00:00Z

Customer Service Representative

Strongsville, OH
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in Strongsville, Ohio. This contract opportunity with potential for a permanent role is ideal for someone who communicates with confidence, stays organized in a fast-paced environment, and can quickly become a dependable resource for customers and internal teams. The person in this role will support daily customer interactions, maintain accurate records, and help ensure orders and service requests are handled efficiently from start to finish. Responsibilities: • Respond to incoming customer calls and inquiries with professionalism, providing timely support and clear follow-up. • Enter and update customer, order, and service information accurately within company systems, including SAP and Microsoft Office tools. • Assist customers with requests related to products, order status, and general service needs while delivering a positive experience. • Prepare and maintain detailed documentation, reports, and records to support daily operations and service tracking. • Coordinate with internal departments to resolve customer issues, clarify information, and keep requests moving forward. • Manage multiple tasks throughout the day while maintaining attention to detail and meeting service expectations. • Support process-related updates and workflow changes as needed, adapting quickly to new procedures and system requirements.
2026-09-10T00:00:00Z

Customer service representative

Northborough, MA
onsite
Permanent / Full Time
52000 - 60000 USD / Yearly
We are looking for a detail-oriented Customer Service Representative to support customers and internal teams from our Northborough, Massachusetts location. This role combines customer communication, order coordination, and record accuracy in a regulated environment, with a strong focus on timely service and dependable follow-through. The ideal candidate brings experience handling customer requests, processing orders, and maintaining organized documentation while working closely with sales, shipping, and operations. Responsibilities:• Build a strong understanding of company products, service workflows, order procedures, and quality standards to provide accurate support.• Assist assigned customer accounts by answering questions related to products, order progress, shipment updates, and general service needs.• Enter customer orders, quotations, invoices, and account details into company systems with a high level of accuracy and completeness.• Confirm item availability, share expected delivery timelines, and communicate delays, backorders, or supply concerns to customers and internal partners.• Review required prescriptions and supporting documents, ensuring records are complete and properly maintained.• Handle product return requests, create return authorizations in line with company policy, and document all related activity.• Record customer interactions, concerns, and resolutions thoroughly, addressing routine issues directly and escalating more complex matters when needed.• Coordinate with sales, shipping, and operations teams to support accurate fulfillment and consistent customer service outcomes.• For international account support, prepare shipments and manage export paperwork, customs documentation, freight coordination, and commercial invoice requirements for compliant delivery.• Contribute to outreach efforts, special assignments, workspace organization, and departmental coverage as business needs require.Northborough
2026-09-01T00:00:00Z

Customer Service Representative

Sanford, FL
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join an on-site team in Sanford, Florida in a Contract to Permanent position. This role focuses on supporting customers with product selection, order-related questions, account setup, and issue resolution in a fast-paced manufacturing environment. The ideal candidate brings strong communication skills, a service-first mindset, and the ability to manage both inbound and outbound customer interactions with accuracy and care. Responsibilities: • Guide customers toward suitable products by applying detailed knowledge of available items and their business uses. • Set up new customer profiles and maintain accurate records within company systems while preparing pricing and estimate information. • Coordinate with suppliers to obtain current pricing and support requests involving standard and special-order products. • Address concerns related to shipments, product performance, and service issues, and drive prompt resolution to maintain customer satisfaction. • Review customer demand and special-order activity to suggest updates to the product mix offered at the facility. • Escalate inventory count concerns and quantity variances to the appropriate supervisor for follow-up. • Assist with company promotions by supporting product awareness, sales efforts, merchandising needs, and related customer communication. • Prepare and return special-order quotations within required turnaround times established by management. • Handle inbound and outbound customer communications, including order entry and general service support, in a thorough and timely manner.
2026-09-11T00:00:00Z

Customer Service Representative

Newark, NJ
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively. Responsibilities: • Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns. • Process orders accurately and efficiently, ensuring all details are captured correctly. • Maintain detailed records of customer interactions and transactions in the system. • Resolve customer issues promptly, coordinating with internal teams when necessary. • Provide clear and accurate information about products, services, and company policies. • Strive to exceed customer satisfaction standards by offering exceptional service. • Follow established procedures and guidelines for call center operations. • Monitor and manage multiple customer accounts simultaneously. • Identify opportunities to improve service processes and share feedback with management.
2026-09-08T00:00:00Z

Customer Service Representative

Belmar, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking customer-focused and professional Call Center Representatives to join a busy team in Wall Township, NJ. In this role, you will serve as the first point of contact for customers, handling inbound and outbound calls, answering inquiries, resolving issues, and providing exceptional service. This is an excellent opportunity for individuals with strong communication skills who thrive in a fast-paced, high-volume call center environment. Responsibilities<ul><li>Handle a high volume of inbound and outbound customer calls professionally and efficiently.</li><li>Respond to customer inquiries regarding products, services, accounts, and general requests.</li><li>Accurately document customer interactions and update information within company systems.</li><li>Research and resolve customer concerns while providing timely follow-up when needed.</li><li>Process requests, orders, and account updates with a high degree of accuracy.</li><li>Meet productivity, quality, and customer service performance metrics.</li><li>Collaborate with internal departments to address customer needs and resolve escalated issues.</li><li>Maintain confidentiality and adhere to company policies and procedures.</li></ul>
2026-09-11T00:00:00Z

Customer Service Representative

Jacksonville, FL
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a customer-focused, detail-oriented individual to support members and clients in a fast-paced credit union environment in Jacksonville Florida. This long-term contract opportunity is ideal for someone with strong call center experience who can confidently handle banking-related inquiries, provide accurate service, and build positive relationships through every interaction. The role centers on delivering responsive support across personal, retail, business, online, and transaction banking services while maintaining a high standard of service. Responsibilities:• Manage a high volume of inbound and outbound calls, responding to member and customer questions with accuracy and care.• Assist clients with banking service requests related to personal, retail, business, correspondent, online, and transaction banking products.• Enter and update order and service information in internal systems while maintaining complete and accurate records.• Resolve routine account and service concerns efficiently, escalating more complex issues when appropriate.• Strengthen customer relationships by delivering attentive support and clear communication during every interaction.• Provide guidance on available banking options, digital tools, and service features to help customers complete their requests.• Document call activity, customer needs, and follow-up actions in accordance with organizational procedures.• Collaborate with internal teams to ensure timely handling of service requests and a smooth customer experience.
2026-09-10T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment. Responsibilities: • Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records. • Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance. • Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date. • Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders. • Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy. • Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions. • Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions. • Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
2026-08-21T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary / Contract
20 - 20 USD / Hourly
A growing organization is seeking a detail-oriented and reliable Customer Service & Data Entry Specialist to support their team during a temporary coverage need. This role is critical in helping manage increasing workload and ensuring smooth day-to-day operations.This is a great opportunity for someone looking for full-time hours with the potential for long-term growth.Customer service in a manufacturing environment is a highly preferred.Key Responsibilities<ul><li>Enter, update, and maintain accurate data in internal systems</li><li>Assist with shipment setup and order processing</li><li>Respond to customer inquiries via phone and email with professionalism</li><li>Ensure timely follow-up and clear communication with internal and external partners</li><li>Review and verify data for accuracy; correct discrepancies as needed</li><li>Support documentation and file organization (digital and physical)</li></ul>
2026-09-08T00:00:00Z

Customer Service Representative

Indianapolis, IN
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.Responsibilities<ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul>
2026-09-09T00:00:00Z

Customer Service Representative

Canton, MA
onsite
Temporary to Hire
18 - 19 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract role with the potential to become permanent. This position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping customers with order-related questions and service needs. The role supports daily customer interactions by phone while ensuring accurate information is entered and updated in internal systems. Responsibilities: • Respond to incoming customer calls professionally and provide timely support for questions, concerns, and service requests. • Place outbound calls as needed to follow up on customer inquiries, confirm details, and resolve open issues. • Enter customer orders accurately and verify information to support efficient processing. • Maintain detailed records of conversations, requests, and updates within internal systems. • Coordinate with internal teams to address order issues, service challenges, and customer escalations. • Deliver a positive customer experience by listening carefully, identifying needs, and offering appropriate solutions. • Manage a steady call volume while maintaining accuracy, professionalism, and attention to detail.
2026-09-10T00:00:00Z

Customer Service Representative

Billerica, MA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join our team in Billerica, Massachusetts in an onsite contract-to-permanent role. This position supports service and sales operations by handling customer inquiries, coordinating administrative tasks, and keeping quote and order information accurate across multiple systems. The ideal candidate is comfortable in a fast-moving environment, can manage several priorities at once, and is eager to learn new processes with limited supervision. Responsibilities: • Support back-office service and sales activities by preparing and updating quotations for service work, depot requests, and customer orders. • Monitor open quotes and inquiries, follow up with customers or internal teams as needed, and close completed or expired records accurately. • Process customer and sales team requests, including order status updates, delivery information, tracking details, and general account support. • Enter and maintain information across Excel and internal customer management systems, ensuring data is routed to the correct teams and kept up to date. • Assist with return authorization activities by reviewing open cases, coordinating shipment-related steps, and resolving outdated records. • Respond to inbound customer contacts professionally while also supporting outbound follow-up related to quotes, service inquiries, and open opportunities. • Help the team stay organized by taking on clerical and administrative work that supports day-to-day operations in a high-volume setting.
2026-09-11T00:00:00Z

Customer Service Representative

Pittsburgh, PA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days. Responsibilities: • Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests. • Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues. • Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution. • Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively. • Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships. • Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures. • Support additional service initiatives and department projects as directed by leadership. • Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
2026-09-11T00:00:00Z

Customer Service Representative

Plymouth, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are looking for a Customer Service Representative to join a close-knit team in Plymouth, Minnesota within the wholesale distribution industry. This Long-term Contract opportunity offers hands-on training, a collaborative office environment, and the chance to support customers with product questions, order needs, and service solutions across chat and phone channels. The role is well suited for someone who stays organized in a fast-moving setting and takes pride in delivering accurate, responsive support. Candidates who perform well may have the opportunity to transition into a permanent position. Responsibilities: • Assist customers through live chat and inbound phone conversations, providing timely support and clear answers to service and product-related questions. • Enter and update orders with accuracy, ensuring customer information, item details, and follow-up actions are recorded correctly. • Guide customers on product selections and specifications, including answering questions about tile and related inventory offerings while identifying upselling opportunities. • Manage several service requests at once while maintaining a detail-oriented, solutions-focused approach in a high-volume environment. • Collaborate closely with team members during onboarding and daily operations, applying side-by-side training and feedback to build confidence across communication channels. • Transition from chat support into call handling as training progresses, using established service practices to resolve issues effectively. • Partner with customer service and store operations colleagues to help maintain smooth service coverage and support broader team needs when required. • Follow through on open issues, provide updates as needed, and help create a positive customer experience through dependable, attentive service.
2026-09-09T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
Position OverviewWe are seeking a customer-focused and professional Customer Service Representative to join our team. This role is responsible for assisting customers, resolving inquiries, processing orders, and providing exceptional service through phone, email, and other communication channels. The ideal candidate is detail-oriented, dependable, and enjoys building positive customer relationships. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat in a timely and professional manner</li><li>Process orders, account updates, and customer requests accurately</li><li>Resolve customer concerns and escalate issues when necessary</li><li>Maintain accurate customer records and documentation</li><li>Coordinate with internal departments to ensure customer needs are met</li><li>Provide product, service, and account information to customers</li><li>Track and follow up on open customer issues</li><li>Meet service and quality standards while delivering a positive customer experience</li></ul>
2026-08-27T00:00:00Z

Customer Service Representative

Madison, WI
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Madison, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping people, managing high-volume communication, and delivering accurate service in a fast-paced environment. The person in this role will handle customer interactions with professionalism, process orders carefully, and contribute to a positive experience for every caller. Responsibilities: • Respond to incoming customer calls promptly and provide courteous, solution-focused support. • Place outbound calls as needed to follow up on requests, clarify details, or provide updates. • Enter orders and service-related information accurately into internal systems while maintaining attention to detail. • Address customer questions, concerns, and routine issues by gathering information and guiding each interaction toward resolution. • Maintain clear and organized records of conversations, transactions, and next steps for reference and follow-through. • Manage a steady call volume while balancing efficiency, accuracy, and a high standard of customer care. • Escalate more complex matters to the appropriate team when additional support or resolution is required.
2026-09-03T00:00:00Z

Customer Service Representative

Austin, TX
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to join our team in Austin, Texas on a Contract basis. In this role, you will support members by answering benefit and payroll-related questions, guiding them through online tools, and resolving service issues with professionalism and care. This position is ideal for someone who thrives in a fast-paced service environment, communicates clearly, and is committed to delivering a positive customer experience on every interaction. Responsibilities: • Respond to member inquiries by phone and provide clear, accurate guidance on benefits, retirement plans, payroll matters, reimbursements, account activity, and related reports. • Support customers in navigating the company’s online platform and help them complete routine account-related tasks successfully. • Investigate service concerns, determine appropriate solutions, and bring issues to resolution within established timeframes. • Route advanced technical or operational problems to the appropriate internal teams when additional expertise is needed. • Manage questions and complaints with professionalism, empathy, and strong de-escalation skills while aiming to resolve concerns during the first interaction. • Track unresolved cases, conduct timely follow-up, and maintain detailed documentation for each customer contact in internal systems. • Monitor call patterns and recurring issues, then communicate trends to management to support faster and more effective resolutions. • Perform operational support work such as processing demographic updates, enrollments, qualifying events, terminations, reimbursement-related activities, report uploads, mailings, and invoice reconciliation. • Follow assigned schedules, including occasional late shifts during the workweek and periodic Saturday hours during open enrollment, while completing additional departmental duties as needed.
2026-09-04T00:00:00Z

Customer Service Representative

Oshkosh, WI
onsite
Temporary / Contract
18 - 19 USD / Hourly
We’re looking for a Customer Service Representative to join a financial services team in Oshkosh, Wisconsin. This Contract-to-permanent opportunity is ideal for someone who enjoys helping customers, solving problems, and providing a great service experience. The role will be primarily focused on online chat and video chat support, assisting customers with questions, service requests, account needs, and everyday financial solutions. You’ll also assist with transaction processing and problem resolution while working in a fast-paced environment where communication, professionalism, and accuracy are key. If you’re a strong communicator who enjoys connecting with people and finding solutions, this could be a great opportunity to build a long-term career in financial services. Responsibilities: • Respond to inbound customer inquiries by phone and provide clear, courteous support for a wide range of service needs. • Handle everyday financial transactions accurately, including deposits, withdrawals, payments, check-related requests, and other account activities. • Support customers with opening, updating, and closing consumer accounts while addressing questions about account features and access. • Assist with applications for credit cards, loans, and related financial products, helping customers understand available options. • Strengthen customer relationships by identifying needs, explaining relevant services, and offering appropriate product recommendations. • Complete order entry and account maintenance tasks with close attention to detail while keeping records current and accurate. • Balance assigned cash handling duties and process daily deposit-related activities in accordance with established procedures. • Resolve customer concerns efficiently while following security, privacy, and regulatory guidelines at all times. • Stay informed on current products, services, and promotions and contribute to a positive customer experience across branch and phone interactions.
2026-09-11T00:00:00Z

Customer Service Representative

Coralville, IA
onsite
Temporary / Contract
14.25 - 16.5 USD / Hourly
Start a Career Where Service Makes the Difference Every policy has a story behind it: a family protecting their home, a new driver getting on the road, a business owner safeguarding everything they've worked to build. As a Customer Service Representative, you'll be the person clients turn to when they need answers, guidance, and peace of mind. This is more than answering phones or processing paperwork. You'll build lasting relationships, help clients navigate important life changes, and ensure they feel confident about their coverage every step of the way. This is an excellent opportunity to join a growing organization on a contract-to-hire basis, demonstrate your value, and earn a long-term permanent position with a team that is committed to investing in its people and supporting career growth. While this position is primarily remote, candidates must be willing to attend onsite meetings, training, and team events in Coralville, Iowa as needed. Key Responsibilities<ul><li>Serve as the primary point of contact for policyholders regarding: Policy changes, Coverage questions, Billing inquiries, Claims-related questions</li><li>Respond to client inquiries received via phone, email, text, and online channels.</li><li>Educate clients on coverage options and help them understand the value of their policies.</li><li>Process policy updates and endorsements accurately and efficiently.</li><li>Coordinate with insurance carriers to resolve issues and obtain information.</li><li>Prepare and send documentation for review and signature.</li><li>Maintain accurate records of client interactions and policy activity.</li><li>Support licensed sales agents with service-related requests.</li><li>Review existing policies and identify opportunities for improved pricing or coverage when appropriate.</li><li>Ensure compliance with state insurance regulations and agency policies.</li></ul>
2026-09-08T00:00:00Z

Customer Service Representative

Monrovia, CA
onsite
Temporary / Contract
20 - 21 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Email your resume and call 626.463.2031 for immediate consideration.· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-09-02T00:00:00Z