<p>We are seeking a professional and customer-focused Customer Service Representative to join our team. This role is responsible for providing exceptional support to customers by answering inquiries, resolving issues, processing requests, and ensuring a positive customer experience. The ideal candidate is an excellent communicator, detail-oriented, and skilled at managing multiple priorities in a fast-paced environment.</p>
We are looking for a customer-focused Logistics Coordinator to join our team in Parsippany, New Jersey. This contract opportunity with potential for a permanent position is ideal for someone who can balance responsive service with strong execution across transportation, distribution, and shipment support. The person in this role will help keep orders moving efficiently while working closely with internal teams, carriers, and customers to maintain smooth logistics operations.<br><br>Responsibilities:<br>• Manage day-to-day shipment activity by organizing transportation, tracking order movement, and helping ensure timely delivery.<br>• Serve as a primary point of contact for customer service inquiries related to shipping status, delivery updates, and logistics support.<br>• Coordinate distribution activities with carriers, warehouses, and internal partners to keep materials and products flowing accurately.<br>• Prepare and review shipping documentation to support compliant and efficient domestic or international movement of goods.<br>• Assist with customs-related coordination by gathering required paperwork and helping address shipment exceptions when needed.<br>• Monitor logistics performance, identify service issues, and take action to resolve delays, discrepancies, or delivery concerns.<br>• Maintain accurate shipment records, order details, and communication logs within company systems.<br>• Support ongoing shipping functions by collaborating across departments to improve consistency, responsiveness, and overall service quality.
We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service.<br><br>Responsibilities:<br>• Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity.<br>• Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate.<br>• Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed.<br>• Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays.<br>• Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records.<br>• Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers.<br>• Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals.<br>• Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
<ul><li>Providing introductory information, such as a product manual explanation, to prospective and new customers</li><li>Handling customer complaints and troubleshooting issues with products or services</li><li>Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received</li><li>Accessing databases to retrieve account information for customers</li><li>Letting customers know about additional products or services that might benefit them</li><li>Escalating queries and concerns when necessary</li><li>Updating customer records following each contact</li><li>Staying up to date on the latest products and services an organization provides</li></ul>
<ul><li>Answer incoming calls, emails, and in-person inquiries from residents, visitors, and community stakeholders</li><li>Provide information regarding city services, permits, billing, utilities, public works, parks and recreation, and other municipal programs</li><li>Resolve routine service issues and escalate complex concerns to the appropriate department</li><li>Process service requests, applications, payments, and general administrative documents</li><li>Maintain accurate records of customer interactions, requests, and resolutions in city systems</li><li>Assist with front desk reception duties and direct visitors to appropriate offices or departments</li><li>Support outreach efforts by explaining policies, procedures, and service updates clearly and professionally</li><li>Collaborate with internal departments to ensure timely follow-up and issue resolution</li><li>Uphold confidentiality and maintain professionalism when handling sensitive public information</li><li>Perform other clerical and customer support duties as assigned</li></ul><p><br></p>
We are looking for a customer-focused individual to join our team as a Customer Service Rep. This contract opportunity with potential for a long-term role is ideal for someone who enjoys coordinating service activity, supporting customers by phone, and keeping administrative processes organized. The right candidate will play an important part in ensuring service requests, job records, billing details, and vendor communication are handled accurately and efficiently.<br><br>Responsibilities:<br>• Coordinate appointment calendars for sales meetings, service visits, and installation work to keep operations running smoothly.<br>• Provide responsive support to customers by handling inbound inquiries courteously and helping resolve routine service-related concerns.<br>• Assign and communicate daily work orders to field technicians, ensuring schedules and service needs are clearly understood.<br>• Process vendor orders as requested and follow up to help maintain timely delivery of needed materials or services.<br>• Organize and maintain digital and physical records so job documentation, correspondence, and reference materials remain easy to access.<br>• Enter job-related information into internal records and keep costing details current to support accurate project tracking.<br>• Contact customers regarding outstanding balances and assist with accounts receivable collection efforts in a courteous manner.<br>• Prepare and issue invoices for completed installation projects and service calls while updating billing information as needed.<br>• Open new job files, maintain the active job log, and revise records to reflect approved changes or updated project details.<br>• Support written communication with customers and vendors by drafting correspondence and assisting leadership with administrative follow-up.
<p>A Healthcare Company is looking for a customer-focused <strong>Customer Service Representative </strong>to support clients and serve as a dependable point of contact throughout their skincare project experience in California. This Customer Service Representative ideal for someone who communicates clearly, handles inquiries with professionalism, and keeps customers updated on order and project status. The Customer Service Representative will help strengthen client relationships by resolving concerns efficiently, documenting interactions accurately, and sharing important feedback with internal teams.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Respond to incoming customer calls and messages promptly, providing clear answers and helpful guidance.</p><p>• Place outbound calls when needed to follow up on requests, confirm details, and keep clients informed of progress.</p><p>• Enter and update customer orders with accuracy, ensuring records remain complete and current.</p><p>• Communicate project and order status to clients in a timely manner to maintain confidence and transparency.</p><p>• Address customer questions, concerns, and service issues with professionalism and a solution-oriented approach.</p><p>• Escalate or relay client feedback and unresolved matters to the appropriate internal team members for follow-through.</p><p>• Maintain organized documentation of customer interactions, account updates, and service outcomes.</p><p>• Support a high-volume service environment while balancing responsiveness, accuracy, and quality of care.</p><p><br></p><p><strong>Benefits:</strong> Health, Dental, Vision, 401k, and Sick Time Off.</p>
<p>We are looking for a <strong>Customer Service Representative</strong> to join a growing team supporting time-sensitive client accounts from initial assignment through resolution. This contract-to-permanent position is ideal for someone who communicates confidently, stays organized in a fast-paced environment, and can coordinate effectively with clients, service providers, and internal partners.</p><p>The role focuses on managing account updates, verifying documentation and fees, coordinating next steps with third-party partners, and ensuring timely resolution while delivering attentive and professional customer service throughout the process.</p><p>Responsibilities</p><ul><li>Manage assigned accounts from initial intake through final resolution, keeping clients and relevant partners informed of progress and next steps.</li><li>Communicate with clients, service providers, facilities, and vendor partners to gather status updates and coordinate timely completion of account-related activities.</li><li>Submit payment requests to the appropriate internal teams promptly to prevent delays and keep processes moving.</li><li>Verify required documentation, fees, and release requirements with third-party partners and assist with resolving questions or requirements as needed.</li><li>Provide timely and accurate updates to clients in accordance with service expectations and account-handling guidelines.</li><li>Handle inbound and outbound calls related to account status, order entry, scheduling, and service coordination with professionalism and urgency.</li><li>Maintain organized records and detailed account notes to support efficient follow-up, issue resolution, and clear customer communication.</li><li>Work closely with internal departments and external partners to identify and resolve issues that may delay account completion.</li></ul><p><br></p>
We are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-moving office setting. This Long-term Contract position is ideal for someone who enjoys resolving concerns, managing service requests from start to finish, and delivering a high-quality customer experience. The person in this role will work closely with internal departments to address inquiries efficiently while helping customers navigate available support options.<br><br>Responsibilities:<br>• Handle customer inquiries related to service problems, research the cause of issues, and provide timely resolution for concerns such as missed pickups and related requests.<br>• Enter and manage customer orders and service requests with accuracy, ensuring each item is tracked through completion.<br>• Partner with teams across billing, sales, and operations to coordinate solutions that align with customer expectations and business needs.<br>• Guide customers in using self-service resources and explain available tools that can improve their overall service experience.<br>• Recognize repeated service challenges or workflow gaps and elevate them to the appropriate internal contacts for review and improvement.<br>• Adjust quickly to updated procedures, shifting priorities, and changing business demands while maintaining service quality.<br>• Maintain clear documentation of customer interactions, follow-up actions, and outcomes to support consistent communication and accountability.
<p>Our client is seeking a dependable Customer Service Representative for a 3-month contract assignment. This role will focus on providing excellent customer support while also assisting with dispatching and scheduling duties. The ideal candidate is organized, detail-oriented, and comfortable handling a high volume of calls and coordination tasks in a fast-paced environment.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Answer incoming customer calls, emails, and service requests in a professional and timely manner</li><li>Provide accurate information regarding services, orders, appointments, and account updates</li><li>Schedule, coordinate, and dispatch service calls or field staff based on business needs</li><li>Communicate with technicians, drivers, or internal teams regarding schedules and customer updates</li><li>Monitor service status and follow up on delays, changes, or customer concerns</li><li>Enter and maintain accurate customer, scheduling, and dispatch records in company systems</li><li>Resolve routine customer issues and escalate more complex concerns as needed</li><li>Support general administrative tasks related to service coordination and customer communication</li></ul><p><br></p>
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions.<br>• Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues.<br>• Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current.<br>• Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution.<br>• Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity.<br>• Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards.<br>• Coordinate with internal teams when necessary to escalate issues and ensure timely customer support.<br>• Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
We are looking for a detail-oriented Customer Service Representative to join our team in Florence, Kentucky in a contract position with the potential to become permanent. This role supports issue resolution across invoicing, receiving, and returned materials, requiring strong analytical thinking and clear communication with vendors, service centers, and warehouse teams. The ideal candidate is comfortable working with data, navigating warehouse and business systems, and helping ensure billing and inventory records are accurate.<br><br>Responsibilities:<br>• Review invoice and receiving discrepancies to identify why billed quantities differ from materials recorded as received<br>• Coordinate with suppliers to confirm shipment details and verify whether questioned items were sent<br>• Partner with distribution center personnel to research and locate materials reported as missing<br>• Examine return issues involving materials sent back from service centers and determine the source of record variances<br>• Communicate with service center teams to validate return activity and gather supporting information<br>• Work closely with warehouse staff to track down missing returned items and resolve inventory questions<br>• Maintain accurate documentation of findings, updates, and resolution steps within company systems<br>• Provide additional customer service and operational support duties as business needs allow
We are looking for a Customer Service Representative to support customers from our location in a dynamic, service-driven environment. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving customer concerns. The person in this role will handle service-related inquiries, collaborate across internal teams, and help deliver a responsive and attentive customer experience.<br><br>Responsibilities:<br>• Manage incoming customer inquiries and work through service concerns such as missed collections and other account-related issues until they are resolved.<br>• Enter service requests and customer orders with accuracy, monitor progress, and ensure each item is completed in a timely manner.<br>• Partner with teams across billing, sales, and operations to coordinate solutions that align with customer needs and business expectations.<br>• Guide customers in using available self-service resources so they can access information and complete common tasks more efficiently.<br>• Recognize repeated service challenges or workflow gaps and raise them to the appropriate internal contacts for review and improvement.<br>• Adjust quickly to updated procedures, shifting workloads, and evolving priorities within a growing organization.<br>• Maintain clear and attentive communication with customers while documenting interactions and next steps thoroughly.<br>• Support a high-volume office-based call center operation by balancing responsiveness, accuracy, and follow-through throughout the day.
We are looking for a Customer Service Representative to support customers from our location in a fast-paced office setting. This Long-term Contract opportunity is ideal for someone who enjoys solving problems, communicating clearly, and ensuring each request is handled with care from start to finish. The person in this role will serve as a key point of contact for service-related questions while working closely with internal teams to deliver a positive customer experience.<br><br>Responsibilities:<br>• Manage inbound customer inquiries related to service concerns and take ownership of researching and resolving issues such as missed collections and other account-related matters.<br>• Enter customer requests and service orders with accuracy, monitor progress, and ensure all items are completed in a timely manner.<br>• Partner with internal departments, including billing, sales, and operations, to coordinate solutions that align with customer needs.<br>• Guide customers in using available self-service resources so they can access information and complete routine tasks more efficiently.<br>• Recognize patterns in customer concerns and communicate repeat issues or workflow gaps to the appropriate internal contacts for review.<br>• Adjust effectively to evolving priorities, updated procedures, and changing business demands while maintaining service quality.<br>• Maintain clear and thorough communication across phone, email, and internal collaboration channels to support strong customer relationships.
<p>Title: Work Order Coordinator</p><p>Type: Contract to hire</p><p>Schedule: Full time, Monday-Friday 8am-5pm</p><p>Location: Austintown, OH</p><p>Pay: $18/hour</p><p><br></p><p>We are looking for a Customer Service Representative to support a fast-paced service response operation for a manufacturing environment in Ohio. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, coordinating service activity, and keeping work orders moving from request through completion. In this role, you will communicate with clients, vendors, and field technicians, resolve issues quickly, and ensure service requests are handled accurately and efficiently across a high-volume, team-driven setting.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound service inquiries from customers, clients, vendors, and technicians while providing timely and attentive support.</p><p>• Manage work orders from initial intake through final closure, ensuring updates are documented and communicated throughout the process.</p><p>• Dispatch service requests to subcontractors and vendor partners based on service needs, timing expectations, and established procedures.</p><p>• Coordinate repair visits, inspections, and maintenance activity for client locations, confirming scheduling details and site access requirements.</p><p>• Monitor open requests closely, follow up on approvals, parts availability, and estimated arrival times, and escalate urgent issues when necessary.</p><p>• Support technicians in the field by confirming dispatch details, tracking check-in and check-out activity, and assisting with access or service-related obstacles.</p><p>• Maintain accurate information across multiple systems, prepare reports as needed, and complete administrative tasks related to service operations and billing support.</p><p>• Work with internal departments to resolve problems, improve response quality, and help ensure service delivery meets client expectations.ro</p>
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days.<br><br>Responsibilities:<br>• Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests.<br>• Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues.<br>• Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution.<br>• Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively.<br>• Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships.<br>• Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures.<br>• Support additional service initiatives and department projects as directed by leadership.<br>• Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
We are looking for a Customer Service Representative to support customers from our Teaneck, New Jersey location in a fast-paced call center setting. This is a Long-term Contract position suited for someone who communicates clearly, stays organized under pressure, and takes ownership of resolving service-related concerns. The ideal candidate will deliver a high standard of customer support while collaborating closely with internal teams to ensure requests are handled accurately and efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries and take the lead in resolving service concerns such as missed pickups and other account-related issues.<br>• Enter customer requests and service orders with accuracy, then monitor progress to ensure each item is completed in a timely manner.<br>• Partner with billing, sales, and operations teams to coordinate solutions that align with customer needs and business processes.<br>• Guide customers in using available self-service resources so they can complete routine tasks more efficiently.<br>• Recognize patterns in recurring problems and raise them to the appropriate internal teams to support process improvement.<br>• Adjust quickly to updated procedures, shifting workloads, and evolving business priorities while maintaining service quality.
We are looking for a Customer Service Representative to support customers from our office in a fast-moving call center setting. This Long-term Contract position is ideal for someone who enjoys resolving service concerns, guiding customers through requests, and working closely with internal teams to deliver a smooth experience. The person in this role will handle a variety of customer inquiries, provide clear and detail-oriented communication, and help improve service quality through careful follow-up and issue escalation.<br><br>Responsibilities:<br>• Respond to customer inquiries by phone or other communication channels and work to resolve service-related concerns in a timely manner.<br>• Investigate problems such as missed service events, order questions, and account-related issues, then drive each case through completion.<br>• Enter and manage customer requests accurately while maintaining thorough records and ensuring all necessary follow-up is completed.<br>• Partner with operational, sales, and billing teams to coordinate solutions and deliver consistent support to customers.<br>• Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently.<br>• Recognize patterns in repeated service issues or workflow obstacles and elevate them to the appropriate team for review and improvement.<br>• Adjust quickly to updated processes, shifting priorities, and changing daily demands within a growing organization.
We are looking for a Customer Service Representative to support customers from our New Jersey location in a fast-paced call center setting. This is a Long-term Contract opportunity for someone who enjoys resolving concerns, managing service requests, and delivering a positive customer experience through clear and effective communication. The ideal candidate is organized, adaptable, and comfortable working closely with internal teams to ensure customer needs are addressed accurately and efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries and take ownership of service-related concerns, including researching issues and driving them to resolution.<br>• Enter and manage customer requests with accuracy, ensuring each order or service need is completed in a timely manner.<br>• Partner with internal departments such as billing, sales, and operations to coordinate effective solutions for customers.<br>• Guide customers in using available self-service resources so they can access information and complete basic tasks more efficiently.<br>• Recognize patterns in recurring service challenges and communicate them to the appropriate teams for review and improvement.<br>• Adjust quickly to updated workflows, shifting priorities, and changing business needs while maintaining service quality.<br>• Maintain clear records of customer interactions and follow-up actions to support consistency and accountability.<br>• Deliver attentive support in a high-volume environment while balancing responsiveness, accuracy, and attention to detail.
We are looking for a Customer Service Representative to join a manufacturing team in North Canton, Ohio in a contract role with the potential for a permanent position. This position supports customer accounts through timely communication, accurate order coordination, and close partnership with internal teams to help meet delivery commitments. Training is conducted onsite, and after onboarding, the role offers a hybrid schedule with the opportunity to work remotely two days per week. The ideal candidate brings strong customer service judgment, account management experience, and the ability to resolve issues in a fast-paced environment.<br><br>Responsibilities:<br>• Manage assigned customer accounts by preparing pricing and delivery updates, entering orders, adjusting schedules, and maintaining accurate account records.<br>• Coordinate with sales, supply chain, manufacturing, and other internal teams to address service issues and improve on-time delivery performance.<br>• Monitor open orders and customer demand trends, including forecasting needs, expediting requests, and keeping order activity organized and up to date.<br>• Communicate commercial terms, order status, and service-related updates clearly to both customers and internal stakeholders.<br>• Provide responsive support on inbound and outbound customer interactions while maintaining a high standard of professionalism and accuracy.<br>• Use product knowledge and system understanding to investigate account concerns, analyze order details, and recommend practical solutions.<br>• Apply company guidelines and sound judgment when handling customer requests, exceptions, and account-related decisions.<br>• Contribute to a team-focused environment by supporting shared goals and demonstrating accountability in day-to-day customer service operations.
<p>We are seeking a Customer Service Representative to provide exceptional support to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is professional, detail-oriented, and skilled at communicating effectively across multiple channels.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer issues in a timely and professional manner</li><li>Maintain accurate records of customer interactions and transactions</li><li>Process orders, returns, and account updates</li><li>Escalate complex concerns to the appropriate team when needed</li><li>Provide product, service, and policy information to customers</li><li>Support efforts to improve customer satisfaction and service processes</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support daily customer communications and order-related activities for an on-site team in Painesville, Ohio. This 6 month Contract position is well suited for someone who learns quickly, stays organized, and communicates clearly while managing multiple requests. The individual in this role will help ensure customers receive prompt, accurate service by coordinating with internal teams and handling inquiries, sales orders, and sample requests with care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a strong service mindset.</p><p>• Enter and manage sales orders and sample requests, ensuring details are complete and processed in a timely manner.</p><p>• Provide customers with updates on order status, product information, and general service-related questions.</p><p>• Work closely with internal departments to resolve issues, clarify requests, and support smooth order fulfillment.</p><p>• Maintain accurate records of customer interactions, transactions, and follow-up actions within company systems.</p><p>• Handle a mix of inbound and outbound communication to address customer needs and confirm order information when needed.</p><p>• Review information carefully to minimize errors and help maintain high service standards across each interaction.</p>
We are looking for a Customer Service Representative to support customer accounts and help coordinate order activity for a Long-term Contract position in Tracy, California. In this role, you will serve as a key point of contact for clients, manage order-related communication, and work closely with sales, production, and shipping teams to keep commitments on track. This position is well suited for someone who is comfortable in a manufacturing setting and can balance accuracy, responsiveness, and strong customer care.<br><br>Responsibilities:<br>• Receive and enter customer orders submitted by clients or internal account representatives, ensuring complete and accurate information.<br>• Communicate with customers about pricing requests, order updates, revisions, confirmations, and service concerns in a careful and timely manner.<br>• Create and process purchase orders for materials and supplies needed to support production schedules.<br>• Maintain customer account records, update key data in internal systems, and assist with credit-related transactions when needed.<br>• Partner with manufacturing and shipping teams to help coordinate production timing and support on-time delivery performance.<br>• Monitor multiple small- to mid-sized customer accounts with varying levels of complexity while maintaining service quality.<br>• Respond to questions and resolve issues by coordinating with internal departments to keep customers informed and supported.
We are looking for a Customer Service Representative to provide welcoming, efficient support for a retail-facing environment in San Antonio, Texas. This Long-term Contract opportunity is well suited for someone who enjoys helping customers, managing front-desk interactions, and staying organized during busy periods. The role will focus on creating a positive experience for visitors while assisting with transactions, questions, and day-to-day service needs.<br><br>Responsibilities:<br>• Welcome customers upon arrival and serve as the first point of contact for questions, guidance, and general assistance.<br>• Provide accurate information about products, promotions, services, and store procedures to help customers make informed decisions.<br>• Resolve routine customer issues, including returns and exchanges, with professionalism and a service-focused approach.<br>• Support checkout and point-of-sale activities by processing basic transactions and handling incoming payments accurately.<br>• Maintain a neat, organized, and inviting front desk and customer service area throughout the day.<br>• Assist team members with light administrative duties, order entry, and additional customer support during high-traffic periods.<br>• Contribute to a positive retail experience by communicating clearly, responding promptly, and addressing customer needs effectively.
We are looking for a detail-oriented Customer Service Representative to join a manufacturing team. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, managing order information, and keeping records accurate in a fast-paced environment. The role requires strong communication skills, solid Microsoft Excel proficiency, and a careful approach to data entry and follow-through.<br><br>Responsibilities:<br>• Review incoming orders for completeness, confirm pricing details, and check product availability before processing.<br>• Enter and maintain customer and order information accurately using internal systems and spreadsheets.<br>• Work closely with warehouse and production partners to help keep shipments on schedule and support on-time delivery.<br>• Respond to customer questions and resolve order-related concerns with professionalism and urgency.<br>• Share clear updates on product details, expected lead times, and delivery timelines to support customer needs.<br>• Monitor order activity and follow up on discrepancies to help ensure records remain current and accurate.<br>• Manage email correspondence and routine documentation related to customer accounts and order status.