<p><strong>Job Description: Customer Service Representative</strong></p><p><strong>Position Overview:</strong></p><p>We are seeking a dedicated and proactive <strong>Customer Service Representative</strong> to join our team. In this role, you will be responsible for delivering exceptional customer service through a consultative approach while supporting sales efforts and maintaining inventory and stock management. The ideal candidate will excel in fostering customer relationships, ensuring inventory accuracy, and contributing to the overall efficiency and quality of our operations.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p> </p><p><strong>Customer Service & Sales:</strong></p><ul><li>Provide consultative customer service by understanding client needs and recommending suitable solutions, rather than handling transactions in a purely transactional manner.</li><li>Build lasting relationships with customers by listening actively and delivering personalized service to address their unique requirements.</li><li>Upsell, cross-sell, and promote products or services tailored to customer needs for sustained growth and satisfaction.</li><li>Address inquiries or complaints promptly and professionally to ensure customer satisfaction and retention.</li></ul><p><strong>Inventory Management & Stock Control:</strong></p><ul><li>Perform routine inventory cycle counts and validate stock levels to identify discrepancies.</li><li>Conduct quality assurance checks to ensure products meet company and customer standards.</li><li>Organize and monitor stock levels to optimize inventory operations.</li><li>Collaborate with cross-functional teams to enhance inventory handling processes that align with organizational goals.</li></ul><p><br></p>
<p>We are seeking a <strong>Senior Operations Support Analyst</strong> to provide daily operational and systems support to our client's Commercial Loan Services team. This role will support a variety of functions, including loan booking, collateral booking, agency services, research and maintenance, and SBA/government lending.</p><p><br></p><p>The ideal candidate will have direct, hands-on experience in commercial loan operations, a strong problem-solving mindset, and the ability to drive process improvements across systems and workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Operational Support</strong></p><ul><li>Act as the primary point of contact for front-line staff and managers to resolve process and systems issues.</li><li>Provide day-to-day support for commercial loan operations functions including booking, maintenance, and servicing.</li><li>Troubleshoot and escalate system-related issues in <strong>AFS Vision, FIS ACBS</strong>, and other core operations systems.</li><li>Serve as a <strong>Subject Matter Expert (SME)</strong> for commercial loan operations processes and systems.</li><li>Provide guidance and training to operations staff on system usage and best practices.</li><li>Analyze and document business requirements and translate them into functional specifications.</li></ul><p><strong>Project Management & Process Improvement</strong></p><ul><li>Lead and manage small to mid-sized projects from planning through execution.</li><li>Coordinate cross-functional teams, including Risk, Technology, and Business stakeholders.</li><li>Plan and oversee testing activities (SIT, UAT, etc.) for new system patches and releases.</li><li>Develop and maintain project documentation, timelines, and status reporting.</li><li>Identify opportunities for process optimization and automation.</li><li>Partner with technology teams to implement system enhancements and upgrades.</li><li>Support change management efforts to ensure adoption of new processes.</li></ul>
<p><br></p><p><br></p><p>Responsibilities:</p><p>• Process and manage high volumes of electronic transactions, handling 150+ orders daily.</p><p>• Serve as the primary contact for customer interactions, addressing inquiries from both internal and external stakeholders.</p><p>• Administer repair orders for commercial and military accounts, including tasks such as quoting, invoicing, and order acknowledgment.</p><p>• Interpret and execute customer contractual requirements to ensure compliance and satisfaction.</p><p>• Monitor order processing to maintain high customer service levels and proactively mitigate risks related to on-time delivery and financial penalties.</p><p>• Evaluate and resolve warranty claims, determining validity and appropriate disposition.</p><p>• Ensure adherence to Global Trade compliance regulations in all related tasks.</p><p>• Collaborate with suppliers and other departments to manage purchase orders and maintain seamless operations.</p><p>• Provide detailed quotations and manage contract administration activities effectively.</p><p>• Identify and resolve issues promptly to maintain customer satisfaction and operational efficiency.</p>
<p><strong>Job Posting: Client Service Associate – Wealth Management</strong></p><p>A well-established and rapidly growing investment advisory firm is seeking a highly motivated <strong>Client Service Associate</strong> to join its wealth management team. This role is ideal for professionals looking to deepen their expertise in client relations, portfolio operations, and investment analysis within a collaborative and education-focused environment.</p><p><br></p><p><strong>About the Role:</strong></p><p>The Client Service Associate will play a key role in delivering exceptional service to sophisticated clients, supporting portfolio operations, and ensuring regulatory compliance. The firm offers a unique learning environment with ongoing training in financial technologies and compliance processes, making this an excellent opportunity for career growth in the financial services industry.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver high-touch service to a diverse and sophisticated client base.</li><li>Process account openings, closures, transfers, and other client documentation.</li><li>Prepare and execute trades and client transactions promptly and accurately.</li><li>Support client meetings with performance reports and investment data.</li><li>Maintain confidential client records and ensure regulatory compliance.</li><li>Monitor client communications and respond with urgency and professionalism.</li><li>Track client scheduling, meeting documentation, and portfolio updates.</li><li>Reconcile client accounts with custodial records to ensure accuracy.</li></ul><p><strong>What We Offer:</strong></p><ul><li>Competitive compensation based on experience.</li><li>Comprehensive benefits package including healthcare and 401(k) retirement plan.</li><li>A collaborative team environment with ongoing training and professional development.</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
We are looking for a Leasing Specialist to join our team in Fresno, California. In this long-term contract role, you will play a key part in managing residential and commercial properties while ensuring smooth leasing operations. This position offers an excellent opportunity to contribute to the success of a dynamic property management team.<br><br>Responsibilities:<br>• Coordinate leasing activities for residential and commercial properties, ensuring compliance with company policies.<br>• Maintain accurate and up-to-date records using property management software, such as Yardi.<br>• Assist prospective tenants with property tours, applications, and lease agreements.<br>• Address tenant inquiries and resolve issues promptly to ensure high satisfaction levels.<br>• Monitor property performance metrics and provide regular updates to management.<br>• Collaborate with maintenance teams to ensure properties are well-maintained and meet tenant expectations.<br>• Conduct market research to stay informed about rental trends and competitive pricing.<br>• Support the implementation of property management strategies to enhance operational efficiency.<br>• Prepare leasing and financial reports as required.<br>• Ensure all leasing documentation complies with local regulations and company standards.
<p>We are looking for an experienced Platform Specialist to join our team in Williamsville, New York. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and efficiency of customer transactions while supporting platform operations. This role requires a proactive individual capable of maintaining data integrity, optimizing processes, and delivering meaningful insights to improve business outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Process complex or unique customer transactions with precision, ensuring compliance with established service level agreements (SLAs).</p><p>• Address inquiries related to platform operations, providing timely and accurate resolutions.</p><p>• Perform order entry and transactional functions while verifying the accuracy of requests and data.</p><p>• Maintain the integrity of business data, generating reports and metrics to provide actionable insights.</p><p>• Collaborate with account managers and business owners to identify opportunities for platform optimization and increased usage.</p><p>• Support the adoption of platform solutions and assist team members in leveraging available tools.</p><p>• Analyze data trends to identify areas for improvement and recommend strategic actions.</p><p>• Communicate effectively with internal and external stakeholders to resolve issues and provide exceptional customer service.</p><p>• Deliver general team support, ensuring smooth operations and alignment with business goals. </p>
We are seeking a ServiceNow Support Specialist to assist with managing and resolving user inquiries via the ServiceNow platform. Key Responsibilities: Respond to and resolve ServiceNow tickets related to training inquiries Troubleshoot platform issues and escalate complex problems Provide guidance on ServiceNow usage Support administrative tasks such as printing/shipping materials and coordinating room logistics Top 3 Requirements: Proven experience using ServiceNow (SNOW) Strong sense of urgency and responsiveness Excellent communication skills Ideal Candidate: A detail-oriented, customer-focused detail oriented with a background in IT service management tools and a proactive approach to problem-solving.
<p>My client is a well-established financial services firm seeking a detail-oriented and proactive Office Manager to join our team in Fairfax, Virginia. In this role, you will be responsible for overseeing daily office operations, including calendar management, client services, and providing administrative support to Managing Director. This position offers excellent opportunities for growth and visibility within the organization. Candidates with superior customer service experience and experience in the financial services industry are strongly encouraged to apply. </p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage all administrative tasks to support Managing Director and ensure seamless office operations.</p><p>• Coordinate office facilities management, liaising with service providers to address maintenance needs.</p><p>• Manage client database system and office MS Outlook calendar </p><p>• Schedule and organize meetings, maintain calendars, and assist in the preparation of reports and presentations.</p><p>• Handle procurement of office supplies and maintain inventory to support efficient operations.</p><p>• Sort and manage incoming and outgoing mail and deliveries.</p><p>• Assist in the development and implementation of office policies and procedures to improve workflows.</p><p>• Support office layout planning and coordinate office moves when necessary.</p><p>• Identify opportunities to enhance processes and implement improvements.</p><p>• Book travel arrangements for teams as required.</p><p>• Collaborate with departments to ensure smooth execution of business processes and scheduling.</p><p><br></p><p>All interested candidates in this Office Manager role and other fulltime permanent opportunities in the Washington, D.C. area please send your resume to Justin Decker via LinkedIn</p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Roseville, California. In this role, you will play a vital part in ensuring positive patient interactions and supporting the efficiency of medical office operations. This is a long-term contract position, offering the opportunity to make a meaningful impact in a healthcare setting.<br><br>Responsibilities:<br>• Handle inbound and outbound patient calls, providing exceptional customer service and addressing inquiries with professionalism.<br>• Assist patients with scheduling appointments, verifying medical insurance, and managing billing inquiries.<br>• Utilize medical terminology to communicate effectively with patients and healthcare providers.<br>• Maintain accurate patient records and ensure they are updated in electronic practice management systems.<br>• Conduct reminder calls to patients regarding upcoming appointments and provide necessary information.<br>• Collaborate with medical staff to ensure smooth clinic operations and patient satisfaction.<br>• Operate standard office equipment, including computers, to perform administrative tasks efficiently.<br>• Uphold the clinic’s image by fostering positive relationships with patients and the community.<br>• Ensure compliance with organizational policies and procedures while delivering excellent service.<br>• Support the supervisor and team by reporting any operational issues or patient concerns.
We are looking for a skilled Desktop Support Analyst to join our team in Carlisle, Pennsylvania. In this long-term contract position, you will provide comprehensive technical support to end-users across office and manufacturing environments. This role offers a dynamic opportunity to troubleshoot, maintain, and optimize IT systems while contributing to operational efficiency.<br><br>Responsibilities:<br>• Provide hands-on and remote technical support for desktops, laptops, network systems, telecom equipment, video conferencing tools, VoIP systems, and mobility devices.<br>• Install, configure, and maintain personal computer hardware and software to ensure optimal functionality.<br>• Manage IT incident queues, effectively resolving Level I and Level II technical issues.<br>• Identify, evaluate, and validate new hardware and software solutions to improve cost-efficiency and operational performance.<br>• Utilize System Center Configuration Manager (SCCM) to install, configure, monitor, support, and optimize IT systems.<br>• Maintain and support Windows Active Directory domains, including user logins, permissions, Group Policies, and network printing in compliance with corporate policies.<br>• Develop and update documentation for the company’s Knowledge Base, ensuring clear communication for both end-users and IT staff.<br>• Perform on-site and remote desktop support services to address end-user needs.<br>• Collaborate with the Field Operations Team and provide work direction as needed.<br>• Ensure the security and availability of IT systems while adhering to organizational policies.
We are looking for a dedicated Parts Specialist to join our team in Troutman, North Carolina, in a Contract-to-Permanent position. This role involves supporting internal and external customers, managing inventory, and ensuring smooth operations in sourcing and delivering parts. As a key member of the team, you will contribute to building the business and maintaining an efficient supply chain.<br><br>Responsibilities:<br>• Assist technicians and regional managers by sourcing and coordinating parts and products.<br>• Process purchase orders, track shipments, and manage inventory levels using internal systems.<br>• Collaborate with suppliers and warehouses to ensure timely delivery of parts.<br>• Support sales by preparing orders for resellers and maintaining accurate data.<br>• Create purchase orders, locate inventory, and oversee product transfers.<br>• Monitor physical inventory levels and conduct regular audits during slower seasons.<br>• Maintain accurate records in business management software for shipping, receiving, and inventory.<br>• Provide excellent customer service by responding to inquiries and resolving issues promptly.<br>• Work closely with team members to ensure operational efficiency and smooth communication.<br>• Contribute to the growth of the organization by supporting new initiatives and operational improvements.
We are looking for a skilled Desktop Support Analyst to join our team in Neenah, Wisconsin. In this long-term contract position, you will play a critical role in providing exceptional technical support and ensuring smooth operations for end-users. If you have a strong background in desktop support and a customer-focused approach, we encourage you to apply.<br><br>Responsibilities:<br>• Deliver responsive and detail-oriented customer service while addressing technical issues and resolving end-user concerns.<br>• Configure and deploy new laptops, including imaging and setup, ensuring compatibility with Windows 11.<br>• Manage and resolve support tickets using Fresh Service or similar ticketing systems.<br>• Perform password resets and troubleshoot login-related issues efficiently.<br>• Install, organize, and maintain cabling to ensure a clean and presentable workspace for users.<br>• Assist with troubleshooting desktop hardware and software issues, including Microsoft Office Suite and Teams.<br>• Support Active Directory tasks, including account management and updates.<br>• Collaborate with team members to ensure timely resolution of technical problems and system updates.<br>• Conduct basic troubleshooting for Intune and other Microsoft technologies as needed.<br>• Provide training and guidance to users on system functionalities and best practices.
<p>We are looking for a PART TIME highly organized and detail-oriented Customer Service Coordinator to join our team in Spokane. In this role, you will serve as the primary administrative liaison between service technicians, clients, and manufacturers, ensuring efficient management of service requests, repair documentation, and warranty claims. This is a long-term contract position offering the opportunity to work in a dynamic environment within the commercial furniture industry.</p><p><br></p><p>Responsibilities:</p><p>• Review and process service and repair reports submitted by installers, account managers, or customers.</p><p>• Record service requests and repairs in tracking systems to ensure accurate documentation.</p><p>• Verify that all necessary supporting materials, such as photos and paperwork, are included with each service ticket.</p><p>• Monitor the progress of open service jobs and follow up on unresolved issues to ensure timely completion.</p><p>• Submit warranty claims to manufacturers, suppliers, or vendors in compliance with product warranty terms.</p><p><br></p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Alameda, California. In this Desktop Support role, you will provide technical support and troubleshooting expertise to ensure smooth operations across various systems and devices. This Desktop Support role is a great opportunity to work on a long-term contract, collaborating with professionals in a dynamic and fast-paced environment. This Desktop Support Role in an onsite role out of Alameda, Ca.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting support for Windows devices, Apple devices, and computer hardware.</p><p>• Manage and maintain Active Directory services, ensuring seamless access and security.</p><p>• Configure and deploy software, hardware, and system updates as required.</p><p>• Oversee database management tasks, including updates, backups, and troubleshooting.</p><p>• Implement and monitor configuration management processes to maintain system integrity.</p><p>• Assist in planning and executing system deployments and upgrades.</p><p>• Deliver exceptional customer service while resolving technical issues promptly.</p><p>• Document and update technical procedures to improve team efficiency.</p>
The ideal candidate has direct hands-on-keyboard experience, ideally in an agency or in-house brand setting, managing and optimizing Sponsored Ads campaigns across a complex portfolio of brands and product categories. Amazon advertising experience is a must, additional platforms (Walmart, Chewy) are a plus. This person is highly analytical, comfortable with ambiguity, and well-versed in e-commerce and retail media trends (Amazon specifically). They are collaborative, autonomous, organized, detail-oriented, and intellectually curious.<br><br>This position is based out of our Neptune City, NJ facility 5x a week.<br><br>MEASURES OF SUCCESS:<br>• Support the Retail Media Manager in the tactical execution of Sponsored Ads campaigns (Sponsored Products, Sponsored Brands, Sponsored Video, Sponsored Display) on Amazon, Walmart, and Chewy.<br>• Support hands-on keyboard campaign setup, management, optimizations, and reporting.<br>• Develop and collaborate on keywords, targeting, and overall campaign strategy.<br>• Manage continuous improvement of campaign performance and track against a robust set of KPIs (ROAS, CPC, CTR, NTB, Sales, ROI, Share of Voice)<br>• Create actionable insights and recommendations in conjunction with the Retail Media Manager.<br>• Oversee campaign budget pacing and assist the Retail Media Manager in budget tracking.<br>• Collaborate with Digital Marketing and Creative to create impactful imagery and video content to use in ad campaigns.<br>• Collaborate with vendor and marketplace sales leads to align campaign coverage with inventory changes and promotions/key tentpole events.<br>• Work cross-functionally with Inventory Planning, Creative, Content, PIM Team, Sales, Brand Marketing, and Digicomm.<br><br>IDEAL CANDIDATE ATTRIBUTES:<br>• 4-year college degree or equivalent experience in marketing, business, analytics, or related field.<br>• 2+ years of hands-on experience managing and optimizing Amazon Sponsored Ads campaigns for multiple brands and/or clients simultaneously. Experience with Amazon DSP, Walmart Connect, Chewy, Criteo, Citrus Ad, Instacart Ads, and other ad platforms is a plus. Experience managing Amazon Sponsored Ads campaigns in a hybrid 1P/3P business, a big plus.<br>• Preferred experience with retail media campaign management/reporting tools such as Pacvue, Skai, Perpetua, CommerceIQ, and Teikametrics, as well as marketplace insights platforms like Helium 10, Jungle Scout, Profitero, Stackline, etc.<br>• Strong analytical skillset, proven ability to analyze and interpret data, prepare and present reporting, and communicate results, insights, and recommendations.<br>• Experience in Microsoft Office is required (Word, Excel, PowerPoint).<br>• Certifications for Amazon Advertising (Foundations, Sponsored Ads, Optimization, Video Ads) and Walmart Connect (Retail Media) are preferred. Other platforms (ex: Criteo) are a plus.<br>• Strong understanding of the E-Commerce and Retail Media landscape along with available technology and tools.<br>• Ability to manage multiple projects simultaneously, meet deadlines, and collaborate cross-functionally in a highly matrixed and fast-paced environment.<br>• Intellectual curiosity and thirst for innovation and success.<br>• Highly analytical, organized, proactive, and has a positive attitude.
<p>As a <strong>Sales & Recruiting Manager </strong>for our Robert Half Finance & Accounting division, your responsibilities will include developing and growing a client base and new business opportunities, introducing our services via video, telephone and in-person meetings with new and existing clients to expand the utilization of our services; recruiting, evaluating and placing finance and accounting professionals in full-time positions with our clients; delivering outstanding customer service to both clients and candidates; providing consistent communication and career guidance to candidates; participating in industry trade associations to increase our presence within the local finance and accounting community.</p><p> </p><p><br></p><p>If you thrive in a fast-paced, people-focused, metrics-driven environment — and you’re not afraid to pick up the phone, jump on a video call, or meet face-to-face to make things happen — we should definitely talk.</p><p><br></p><p>💼 Competitive base + <strong>uncapped commission</strong></p><p>💥 Growth-focused, supportive team culture</p><p>📈 Career advancement opportunities you can actually see</p><p>🎯 Work with great clients and top-tier finance & accounting pros</p><p><br></p><p><strong>Ready to take your career (and your earning potential) to the next level? Let’s connect!</strong> 👊</p><p><br></p><p>For immediate consideration please contact Lisa Coker at 865-370-2084 to set up an interview</p>
<p>The IT Support Technician is needed to provide technical assistance and ensure smooth daily operations across multiple branch locations. This role involves a wide range of responsibilities within the IT department, including support for hardware, software, printers, and other related equipment.</p><p><br></p><p>Responsibilities</p><p>• Provide technical support to end users via the NinjaOne ticketing system: identify, troubleshoot, respond to, resolve, and document user requests.</p><p>• Support installations, upgrades, configuration, and maintenance of devices and systems (hardware and software) for both remote and onsite users.</p><p>• Manage user accounts: create, disable, assign permissions, and reset passwords in accordance with company policies.</p><p>• Adhere to established security policies and controls.</p><p>• Offer onsite network support across locations in North Carolina and South Carolina as needed.</p><p>• Monitor endpoint management software and backup systems.</p><p>• Collaborate with third-party vendors for troubleshooting and warranty-related matters.</p><p>• Assist with onboarding new users, training initiatives, and other related projects.</p><p><br></p><p><br></p>
<p>We are looking for a Call Center Specialist to join our team in Las Vegas, Nevada. In this Contract-to-permanent position, you will play a critical role in delivering exceptional customer service to our clients. This role is ideal for someone with strong communication skills and the ability to work in a fast-paced, dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide support to customers by addressing inquiries, troubleshooting issues, processing orders, and offering technical solutions.</p><p>• Accurately document customer interactions and maintain up-to-date records in the system.</p><p>• Collaborate with team members to ensure timely and effective resolution of customer concerns.</p><p>• Participate in a rotating weekend schedule to ensure consistent customer support availability.</p><p>• Utilize customer service software and tools effectively to enhance the customer experience.</p><p>• Demonstrate a commitment to delivering superior service and maintaining an attentive and meticulous demeanor in all interactions.</p><p>• Follow company policies and procedures to achieve key performance metrics and uphold service standards.</p><p>• Attend and actively engage in the comprehensive training program to build skills and knowledge required for the role.</p><p>• Contribute to a positive team environment by sharing insights and supporting colleagues.</p><p>• Adapt to high-volume call center operations and handle multiple customer interactions efficiently.</p>
<p>A shared workspace company in Beverly Hills is looking for a Front Desk Coordinator to join their team on a contract basis. You’ll be responsible for greeting guests, answering and transferring calls and assisting with setting up conference rooms. </p>
<p>Join a trusted Quad Cities organization as a <strong>Service Center Coordinator</strong>, where you’ll play a key role in supporting field technicians and ensuring smooth day-to-day service operations. In this role, you’ll be the information hub—relaying updates, coordinating schedules, and maintaining clear communication to keep projects moving forward. If you’re detail-oriented, thrive in a team environment, and enjoy being the person others rely on for organization and clarity, this could be a great fit.</p><p>Apply today or call our office at 563-359-3995 to connect with our team to learn more!</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Act as the primary support contact for field technicians, providing timely updates and accurate details.</li><li>Coordinate schedules, assignments, and service requests to keep operations running efficiently.</li><li>Document and update service records, work orders, and project details with accuracy.</li><li>Ensure smooth communication between customers, technicians, and office staff.</li><li>Assist with additional administrative and coordination needs as required.</li></ul><p><strong><u>Why Robert Half?</u></strong></p><p>At Robert Half, we do more than connect you with a job—we partner with you to find the right fit. From flexible placements to long-term career growth, we’re here to support you every step of the way. When you work with us, you’ll have a team in your corner, ready to advocate for your success.</p>
<p>We are offering a long-term contract employment opportunity for a Help Desk Analyst II in Pittsburgh, Pennsylvania. The selected candidate will be an integral part of our team, focusing on providing technical support for hardware, software, and networking systems. The role emphasizes maintaining a high level of customer service and ensuring the smooth operation of IT services for North American end-users and executive leadership.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on technical support, diagnosing and resolving hardware, software, and network issues to maintain optimal system performance.</p><p>• Offer desktop and remote support for Windows, Office365, Active Directory, and other enterprise applications.</p><p>• Handle the installation, configuration, and maintenance of computers, peripherals, and audio-visual equipment.</p><p>• Ensure the smooth operation of video conferencing systems for meetings and events.</p><p>• Perform basic network troubleshooting, including device configurations and adherence to security best practices.</p><p>• Assist in basic system administration tasks, including user account management and permissions.</p><p>• Collaborate with vendors and escalate complex technical issues when necessary.</p><p>• Develop and maintain IT documentation, training materials, and knowledge base articles.</p><p>• Support and maintain audio-visual technologies.</p>
<p>We are looking for an experienced Tax Manager to join our team in Marlborough, MA. In this role, you will oversee the preparation and review of complex tax returns, manage client relationships, and provide guidance to a team of tax experts. This position offers the opportunity to contribute to strategic tax planning initiatives and play a key role in delivering high-quality services to clients across various industries.</p><p><br></p><p>For immediate consideration, please contact Mylinda Harrison at 508-205-2130.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough reviews of tax returns for corporations, partnerships, multi-state entities, and high-net-worth individuals.</p><p>• Perform in-depth tax research using advanced tools and methodologies, presenting findings to clients or senior stakeholders.</p><p>• Provide leadership and direction to tax experts, including supervising day-to-day activities and delivering regular progress reports to senior management.</p><p>• Oversee client service delivery, ensuring timely preparation and submission of tax returns while coordinating proactive tax planning sessions.</p><p>• Maintain a strong understanding of tax reporting requirements, including compliance with relevant regulations and standards.</p><p>• Communicate effectively with client management, boards of directors, and audit committees to share insights and recommendations.</p><p>• Build and nurture a strong referral network to support business development and practice growth.</p><p>• Excellent leadership skills, with experience supervising and mentoring tax professionals.</p><p>• Proven experience in tax management, with expertise in preparing and reviewing tax returns</p><p>• Strong knowledge of tax reporting standards and compliance requirements.</p><p>• Strong communication and interpersonal skills to manage client relationships and collaborate with internal teams.</p><p>• Utilize tax software platforms such as CCH ProSystem Fx to ensure accuracy and efficiency in tax-related processes.</p>
We are partnering with a local manufacturing company to permanent an on-site Sales Coordinator, working Monday through Friday from 8 AM to 5 PM. This role plays a key part in supporting sales representatives and distributors through routine communication and coordination tasks. Responsibilities include preparing materials for pre-sales outreach, organizing contact lists to help grow the sales pipeline, and conducting warm calls and follow-ups to engage leads and maintain strong relationships with distributors and end users. The Sales Coordinator will monitor shared inboxes, respond professionally to routine inquiries via email and phone, and escalate complex issues to senior staff when needed. Additional duties involve sending out timely sales-related reports to stakeholders, assisting with basic data entry and organization of customer and lead records in SAGE CRM, and supporting the preparation of machinery quotations by formatting and organizing relevant data. The role also includes collaborating with internal departments such as sales and logistics to assist with order processing tasks, and contributing to special projects aimed at improving sales processes.
<p><strong>Legal Assistant – Bankruptcy Section</strong></p><p>Robert Half has partnered with a prestigious Dallas law firm seeking a Litigation Legal Assistant who will provide comprehensive administrative support to a team of attorneys in the Bankruptcy Section. This is a fantastic opportunity for a confident, detail-oriented professional to work in a fast-paced, collaborative legal environment. If you thrive on organization, strong multitasking, and delivering excellent support, read on!</p><p><br></p><p><strong>Position Overview: </strong>You will play a critical role in managing daily administrative operations, coordinating legal filings in bankruptcy courts, maintaining case files, and ensuring the attorneys meet their deadlines. Your contributions will directly impact the success of the attorneys you work with, as well as the overall efficiency of the firm. Confidentiality, attention to detail, and professionalism are essential qualities for this role.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><em>Legal Administrative Support</em></p><p> • Draft and format legal documents, including briefs, complaints, motions, discovery requests, subpoenas, and summonses, using firm templates.</p><p> • File legal documents electronically through PACER, adhering to local and federal bankruptcy filing rules.</p><p> • Coordinate multi-document filings and assist in preparing materials (binders, exhibits, digital files) for hearings and submissions.</p><p><em>Case and Document Management</em></p><p> • Maintain organized, accurate documentation in the firm’s document management system (NetDocs).</p><p> • Conduct conflict checks and assist with client/matter intake processes, including setup in the firm’s systems.</p><p> • Collaborate with attorneys and litigation support to manage workflow and ensure deadlines are met.</p><p><em>Attorney Support & Communication</em></p><p> • Manage attorney calendars, meeting schedules, and reminders for deadlines.</p><p> • Proofread documents to ensure accuracy in grammar, formatting, and content.</p><p> • Coordinate travel arrangements for attorneys, including logistics for flights, accommodations, and reimbursements.</p><p><em>Customer Service</em></p><p> • Serve as the first point of contact for clients by providing excellent service via phone, email, and in person.</p><p> • Maintain confidentiality in client communications and attorney-client relationships.</p><p><em>Firm Operations Support</em></p><p> • Assist in firm-specific administrative processes, such as billing, time entry, expense reporting, and scheduling backup support as needed.</p><p><br></p><p><br></p>
<p>We are looking for a Customer Service Advisor to join our team in Graysville, Alabama. In this role, you will serve as the key liaison between customers and the service team, ensuring smooth communication and a high level of client satisfaction. This is a Contract to permanent position within the transport industry, offering an excellent opportunity to grow and develop your skills.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary point of contact between customers and the service team, facilitating clear communication.</p><p>• Schedule service appointments and coordinate with customers to confirm details.</p><p>• Provide accurate pricing information and prepare detailed service orders.</p><p>• Promote additional services to customers based on their needs and vehicle requirements.</p><p>• Utilize Microsoft Office and other software to manage repair orders and maintain customer records.</p><p>• Ensure follow-up with customers regarding service updates and inquiries.</p><p>• Handle multiple tasks efficiently in a fast-paced environment.</p><p>• Maintain a welcoming and detail-oriented demeanor while addressing customer concerns.</p><p>• Support administrative tasks to streamline service operations.</p>
