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267 results for Customer Service Manager jobs
- Pittsburgh, PA
- onsite
- Permanent / Full Time
- 110000 - 125000 USD / Yearly
- We are looking for a Tech Support Manager to provide hands-on technical support across both information technology and operational technology environments in Pittsburgh, Pennsylvania. This role will serve as a key onsite resource, helping maintain reliable user support, network connectivity, and core infrastructure while also supporting plant automation systems. The ideal candidate brings a practical troubleshooting mindset, strong desktop and systems knowledge, and the ability to work comfortably across both office and industrial technology settings.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for end users, resolving hardware, software, and access-related issues in a timely manner.<br>• Manage support requests and service tickets while ensuring consistent follow-up and clear communication with employees and stakeholders.<br>• Maintain and troubleshoot desktop systems, laptops, and Windows 10 devices to keep daily operations running smoothly.<br>• Support network connectivity and related infrastructure components, identifying issues and coordinating fixes to reduce downtime.<br>• Administer Active Directory tasks such as user account management, permissions updates, and access support.<br>• Provide deskside support for plant personnel and office staff, addressing technical concerns directly at the point of need.<br>• Assist with operational technology systems, including automation platforms, SCADA-related environments, and other plant-facing control technologies.<br>• Partner with site leadership and technical teams to strengthen local IT and OT support capabilities as automation needs expand.
- 2026-10-20T00:00:00Z
- Medicine Park, OK
- onsite
- Permanent / Full Time
- 85000 - 950000 USD / Yearly
- <p>A company based in the Lawton, OK area is looking for a Manager of Field Services to lead the install, repair, and service-restoration teams across their service territory. This is a leadership opportunity for an experienced telecommunications field operations leader who can build high-performing teams, elevate service quality, and help deliver world-class broadband to rural communities. In this role, you will lead the field organization responsible for installing, maintaining, and troubleshooting telecommunications services and facilities. You will be accountable for installation and repair performance, customer experience in the field, technician development, safety, and operational efficiency. Candidates can live in the Oklahoma City or Tulsa area and be considered. </p><p><br></p><p>Responsibilities:</p><ul><li>Direct install, repair, and service-restoration operations across the service territory.</li><li>Serve as the senior field point of contact for escalations and complex service issues.</li><li>Lead field supervisors and senior technicians, including hiring, scheduling, performance management, and succession planning.</li><li>Establish and enforce standards and SOPs for installation, testing, troubleshooting, splicing, and repair of fiber-optic and copper facilities and customer-premise equipment.</li><li>Drive Service Quality and Operational Performance </li></ul>
- 2026-11-06T00:00:00Z
- El Segundo, CA
- onsite
- Temporary / Contract
- 140000 - 170000 USD / Yearly
- <p>Position Overview</p><p>We are seeking a passionate, technically savvy <strong>Director of Customer Experience</strong> to lead and optimize the end-to-end customer journey for a growing direct-to-consumer (DTC) beauty brand. This is a highly visible, hands-on leadership opportunity for someone who thrives at the intersection of customer experience, technology, AI automation, and operational excellence.</p><p>The ideal candidate brings strong project management capabilities, experience within the Shopify ecosystem, and a proven ability to implement CRM solutions, optimize AI-powered customer support, and manage internal or outsourced customer service teams.</p><p>We are looking for a proactive leader who can take ownership of the customer experience function, establish scalable processes, and advocate for the customer across the organization.</p><p>Key Responsibilities</p><p><strong>Customer Experience Strategy & Leadership</strong></p><ul><li>Own and execute the customer experience strategy across the entire customer journey.</li><li>Serve as the primary advocate for customer experience, partnering with executive leadership, marketing, operations, and e-commerce teams.</li><li>Identify opportunities to improve customer satisfaction, retention, loyalty, and lifetime value.</li><li>Establish KPIs and performance metrics to measure customer experience effectiveness.</li></ul><p><strong>CRM, Technology & AI Optimization</strong></p><ul><li>Lead the implementation, integration, and ongoing optimization of CRM and customer experience platforms.</li><li>Manage technology solutions within the Shopify ecosystem, including customer service, loyalty, reviews, and subscription platforms.</li><li>Oversee AI-powered customer support agents, chatbot solutions, and automation initiatives.</li><li>Establish AI governance practices, quality standards, and processes to ensure accurate, effective customer interactions.</li><li>Evaluate emerging technologies and recommend solutions to improve efficiency and customer satisfaction.</li></ul><p><strong>Project Management & Process Improvement</strong></p><ul><li>Lead cross-functional projects from planning and implementation through execution and optimization.</li><li>Develop standard operating procedures (SOPs), process documentation, and scalable workflows.</li><li>Identify operational inefficiencies and implement solutions that improve service quality and productivity.</li><li>Take ownership of initiatives, ensuring accountability, timely execution, and measurable results.</li></ul><p><strong>Customer Service Operations</strong></p><ul><li>Oversee internal customer support teams and/or outsourced customer service agencies.</li><li>Establish performance expectations, service standards, and quality assurance processes.</li><li>Monitor customer service metrics, including CSAT, response times, resolution rates, and customer sentiment.</li><li>Leverage customer feedback, reviews, and support data to identify trends and recommend improvements.</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Wilmington, DE
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- <p>We have partnered with a client within the Financial Services industry on their search for a Client Relationship Coordinator with proven exposure to financial planning, investment services, and/or insurance products. This role consists of providing excellent customer engagement by drafting client correspondence and documentation, preparing meetings, entering data into the company’s CRM system, collecting client payments, and coordinating with outside vendors as needed. The ideal Client Service Coordinator will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>How you will make an impact</p><ul><li>Coordinate client interactions, manage appointments, and help ensure a seamless and professional client experience.</li><li>Provide administrative and operational support to professionals responsible for maintaining ongoing client relationships.</li><li>Maintain accurate client records, update CRM databases, and track follow-up activities to ensure timely communication.</li><li>Assist with scheduling, correspondence, documentation, and other tasks that support client engagement and retention.</li><li>Identify opportunities to streamline workflows and improve service delivery through technology and automation.</li><li>Embrace new software platforms and AI tools to enhance productivity, organization, and client service.</li><li>Handle sensitive client information with discretion while maintaining a high standard of professionalism and accuracy.</li><li>Collaborate with internal teams to address client needs, resolve service-related issues, and support overall business objectives.</li></ul>
- 2026-10-15T00:00:00Z
- Tampa, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>We are looking for an experienced Help Desk Agent to oversee daily technology support and infrastructure operations for a office in Tampa, Florida. This Long-term Contract opportunity combines hands-on troubleshooting with broader responsibility for systems, devices, networking, and courtroom-related technology. The role is highly visible and works closely with legal and staff to keep business-critical tools reliable, secure, and ready for use. Success in this position requires strong technical judgment, excellent service skills, and the ability to manage IT needs independently.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day support for end users by resolving technical issues involving desktops, software, peripherals, and service desk requests.</p><p>• Administer core IT systems, including Windows-based environments, user accounts, workstation configuration, and access management.</p><p>• Oversee firm technology assets such as computers, mobile devices, telecommunications tools, office equipment, and related support resources.</p><p>• Coordinate employee onboarding and offboarding by preparing devices, setting up accounts, and ensuring timely access changes.</p><p>• Maintain network-connected hardware and software environments to promote dependable performance across the office.</p><p>• Track equipment inventory, manage technology supplies, and help plan for replacement or procurement needs.</p><p>• Deliver audio/visual and technical assistance for hearings, depositions, mediations, trials, and other legal proceedings.</p><p>• Prepare, transport, install, and dismantle presentation and courtroom technology, including exhibits, video, and audio materials as needed.</p><p>• Act as the primary internal resource for Filevine, supporting administration, user guidance, and ongoing system effectiveness.</p>
- 2026-11-10T00:00:00Z
- Albany, NY
- onsite
- Temporary / Contract
- 17 - 18 USD / Hourly
- <p>We are looking for two <strong>Call Center Specialists</strong> to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.</p><p>• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.</p><p>• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.</p><p>• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.</p><p>• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.</p><p>• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.</p><p>• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.</p><p>• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.</p><p>• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.</p>
- 2026-10-30T00:00:00Z
- Miami, FL
- onsite
- Permanent / Full Time
- 75000 - 85000 USD / Yearly
- We are looking for an Account Manager to support business clients and strengthen customer partnerships in Miami, Florida. This role focuses on managing incoming sales opportunities, guiding clients through solutions that meet their needs, and helping drive revenue growth through consistent relationship management. The ideal candidate brings a strong background in B2B sales, communicates confidently, and excels in an inside sales environment.<br><br>Responsibilities:<br>• Manage a portfolio of business accounts and serve as a primary point of contact for client needs and ongoing support.<br>• Respond to inbound inquiries promptly, identify customer objectives, and recommend appropriate products or services.<br>• Build and maintain lasting relationships with clients to encourage retention, satisfaction, and expanded business opportunities.<br>• Conduct inside sales activities that move prospects and existing customers through the sales process efficiently.<br>• Collaborate with internal teams to ensure client expectations are met and service delivery remains consistent.<br>• Track account activity, sales progress, and customer interactions to maintain accurate records and support forecasting.<br>• Identify opportunities to grow revenue within existing accounts through cross-selling, upselling, and solution-based selling.
- 2026-11-03T00:00:00Z
- St.cloud, MN
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- <p>We are looking for an Account Manager to support client relationships and sales activity for a Long-term Contract opportunity. This fully onsite role offers a dynamic workday that may include customer presentations, follow-up conversations, and ongoing account support. The ideal candidate brings strong communication, sound judgment, and the ability to manage changing priorities while delivering a high level of service. Experience in client-facing sales and logistics-related environments will be especially valuable in this position.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of business accounts by serving as a primary point of contact and maintaining consistent client communication.</p><p>• Develop and deliver customer presentations that highlight solutions, strengthen partnerships, and support business growth.</p><p>• Respond to inbound inquiries promptly and guide customers through available products, services, or account-related needs.</p><p>• Identify sales opportunities within existing relationships and contribute to revenue generation through consultative outreach.</p><p>• Conduct regular check-ins with clients to understand concerns, address issues, and reinforce long-term engagement.</p><p>• Coordinate with internal team members to support account activity, follow through on commitments, and ensure smooth service delivery.</p><p>• Balance multiple priorities throughout the day while adapting to changing customer demands and business needs.</p><p>• Participate in onboarding and training activities to build familiarity with company processes, tools, and client expectations.</p>
- 2026-11-06T00:00:00Z
- Ventura, CA
- onsite
- Temporary to Hire
- 20 - 22 USD / Hourly
- <p>We are looking for an Customer Service Rep in Ventura. This Contract to permanent opportunity is ideal for someone who combines strong customer communication skills with experience handling healthcare-related account activity, service inquiries, and record management. The person in this role will help ensure timely follow-up, accurate documentation, and a high standard of service while working closely with customers and internal teams. Success in this position requires adaptability, strong workplace conduct, and the ability to manage multiple responsibilities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>· Handle high-volume inbound & outbound calls (40–50 per day / ~7 per hour), assisting patients with inquiries, orders, and support needs</p><p>· Deliver excellent customer service with a strong focus on <strong>empathy, patience, and clear communication</strong></p><p>· Manage tasks from start to finish while <strong>multi-tasking across systems</strong> (reviewing sales orders, documentation, and return requests simultaneously)</p><p>· Accurately enter and update data, including order details, account information, and service requests</p><p>· Support order processing, returns, and issue resolution in a fast-paced, high-demand environment</p><p>· Collaborate with internal teams to ensure timely and accurate service delivery</p><p><br></p>
- 2026-11-13T00:00:00Z
- Oakland, CA
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- <p>We are seeking an Account Manager to build and maintain strong client relationships, support customer satisfaction, and identify opportunities to grow accounts.</p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary point of contact for assigned client accounts</li><li>Build long-term relationships and maintain regular client communication</li><li>Understand client needs and recommend appropriate solutions</li><li>Coordinate with internal teams to ensure timely delivery of services</li><li>Monitor account performance and resolve issues proactively</li><li>Identify upsell, cross-sell, and renewal opportunities</li></ul><p><br></p>
- 2026-11-06T00:00:00Z
- Piedmont, SC
- onsite
- Temporary to Hire
- 20.9 - 24.2 USD / Hourly
- We are looking for a relationship-focused Account Manager to support donor engagement efforts for a nonprofit organization in Piedmont, South Carolina. This contract-to-permanent opportunity is ideal for someone who enjoys growing existing accounts, developing new business connections, and helping local partners run successful blood drive events. In this role, you will collaborate with internal leadership and community contacts to increase collection results, strengthen territory performance, and provide dependable support that encourages strong donor participation.<br><br>Responsibilities:<br>• Manage a designated territory by nurturing current blood drive partnerships and identifying opportunities to improve overall account performance.<br>• Develop new business relationships with organizations in the community to expand the network of blood drive hosts and increase collection volume.<br>• Work closely with blood drive coordinators to plan upcoming events, align expectations, and provide consistent guidance throughout the process.<br>• Use marketing and promotional resources effectively to help accounts attract donors and improve event participation.<br>• Monitor donor appointment activity, support scheduling efforts, and follow up proactively to help maximize turnout and results.<br>• Partner with department leadership to track collection targets, respond to inventory needs, and adjust territory plans as priorities shift.<br>• Maintain strong, attentive relationships with account contacts by delivering responsive service and ongoing communication.<br>• Coordinate internal resources efficiently to support account success and ensure each drive is set up for the best possible outcome.
- 2026-11-13T00:00:00Z
- Boston, MA
- onsite
- Temporary / Contract
- 41.8 - 44 USD / Hourly
- We are looking for an experienced and service-driven Account Manager to lead a Contract site operations team in Boston, Massachusetts. This role combines client relationship management with daily oversight of reception, office services, mail, and document support functions. The ideal candidate brings strong leadership, sound operational judgment, and the ability to maintain a detail-oriented environment while delivering consistent service quality.<br><br>Responsibilities:<br>• Direct daily service delivery for the onsite team, ensuring smooth coordination across reception, office support, mail handling, and document services.<br>• Guide front-of-house operations to create a detail-oriented and responsive experience for clients, guests, and internal stakeholders.<br>• Supervise team members by setting expectations, providing coaching, supporting development, and addressing performance issues as needed.<br>• Build trusted partnerships with client contacts by communicating clearly, resolving concerns promptly, and maintaining a high standard of service.<br>• Oversee work allocation, staffing coverage, and scheduling to align resources with business needs and service demand.<br>• Track operational performance, identify service gaps, and implement practical improvements to strengthen consistency and efficiency.<br>• Prepare and deliver updates to client stakeholders on service results, priorities, and opportunities for operational enhancement.<br>• Support financial administration through budget awareness, invoice review, and monitoring of site-related expenses.<br>• Coordinate projects and day-to-day operational initiatives that improve workflow, service responsiveness, and team effectiveness.
- 2026-11-03T00:00:00Z
- Saddle Brook, NJ
- onsite
- Temporary / Contract
- 40 - 55 USD / Hourly
- <p>We are looking for a skilled Account Manager to join our team on a contract basis in New Jersey. In this role, you will manage client relationships, act as a liaison between the agency and clients, and oversee project execution to meet client objectives. This is an excellent opportunity for someone with experience in the medical device industry and strong organizational abilities.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for client accounts, ensuring smooth communication and satisfaction.</p><p>• Collaborate with creative and copywriting teams to align projects with client goals and expectations.</p><p>• Monitor project timelines and deliverables to ensure they meet agreed-upon standards.</p><p>• Build and maintain strong relationships with clients to foster trust and long-term partnerships.</p><p>• Utilize Basecamp and Microsoft Office to manage tasks, track progress, and organize project details.</p><p>• Handle inbound client inquiries and provide timely and effective solutions.</p><p>• Support budgeting efforts and financial tracking, with familiarity in QuickBooks being advantageous.</p><p>• Address client concerns promptly and professionally, ensuring their needs are met.</p><p>• Provide regular updates and reports to clients on project status and results.</p><p>• Work effectively within the team to uphold high standards of service and accountability.</p><p><br></p><p>02720-0013391601</p><p><br></p>
- 2026-10-26T00:00:00Z
- Brick, NJ
- onsite
- Permanent / Full Time
- 70000 - 75000 USD / Yearly
- <p>The ideal candidate is highly organized, an excellent communicator, and comfortable working cross-functionally with both customers and internal Operations teams. This is an excellent opportunity for someone who wants to take ownership, improve processes, and grow into potential leadership over time. Key Responsibilities: Serve as a primary point of contact for customers, managing relationships through both email and phone communication. Gather and document detailed customer requirements, including specifications such as paper type, font, color/shade, and other order details. Facilitate customer orders from initial request through completion, ensuring accuracy and timely follow-up. Translate customer requirements into clear instructions for the Operations team to ensure orders are produced correctly. Coordinate closely with Operations to resolve questions, clarify specifications, and address any issues that arise during production. Maintain accurate customer and order information within the company's existing internal order-management system. Track orders and proactively communicate with customers regarding status, questions, changes, and completion. Build and maintain strong, long-term customer relationships through responsive and detail oriented service. Identify opportunities to improve customer service, order management, and internal workflows. Make recommendations for process improvements, particularly as the company transitions from paper-based processes to more streamlined systems. Participate in the future implementation of a new CRM system, helping evaluate processes, provide feedback, and champion adoption and change across the team. Collaborate with the broader Customer Service team to ensure consistency, efficiency, and a high level of customer satisfaction. Hours: M-F – 90 days on site … then 1 day work from home at times 2 depending on week Typical is 8-4pm or 9-5pm Benefits: M/D/V Flex Spending 401K PTO</p>
- 2026-11-13T00:00:00Z
- Collierville, TN
- onsite
- Temporary to Hire
- 21 - 22 USD / Hourly
- We are looking for a detail-oriented Account Manager to join our team in Collierville, Tennessee in a contract capacity with the potential to become permanent. This role supports key customer accounts by overseeing order activity, resolving service issues, and helping clients receive timely, accurate information. The ideal candidate brings strong sales support experience, communicates effectively across departments, and takes a proactive approach to meeting customer expectations.<br><br>Responsibilities:<br>• Manage customer purchase orders from entry through completion, ensuring all details are recorded correctly and processed on time.<br>• Provide clients with accurate information regarding pricing, item availability, and suitable substitute products when needed.<br>• Identify opportunities to expand existing account activity by recommending additional products that align with customer needs.<br>• Monitor open orders, delayed items, and urgent requests while keeping customers informed of progress and expected timelines.<br>• Produce order-related and shipping reports to support account activity, internal planning, and customer updates.<br>• Serve as a primary point of contact for assigned clients, coordinating with internal teams to deliver responsive and reliable service.<br>• Maintain organized records for customer agreements, billing support documents, and other account-related files.<br>• Support electronic data interchange activity by reviewing transaction issues, resolving discrepancies, and helping ensure smooth order flow.<br>• Partner with customer teams and warehouse personnel to manage shipping schedules, delivery changes, returns, and special handling requests.<br>• Address operational concerns quickly and assist across sales support and customer service functions as business needs require.
- 2026-10-20T00:00:00Z
- Westfield, NJ
- onsite
- Permanent / Full Time
- 55000 - 60000 USD / Yearly
- <p>We are looking for an Account Manager to support client relationships and daily office operations in Westfield, New Jersey. This position is ideal for someone who enjoys delivering attentive service, coordinating order activity, and keeping communication clear across customers and internal teams. The role combines account support, administrative oversight, and problem-solving to help ensure a smooth and reliable customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Build strong relationships with key clients by delivering attentive, detail-oriented support across phone, email, and in-person interactions.</p><p>• Review customer requests proactively, identify service improvements, and suggest practical solutions that strengthen satisfaction and retention.</p><p>• Address concerns, discrepancies, and service issues promptly to maintain trust and reduce the risk of lost business.</p><p>• Prepare and manage quotes, order confirmations, and product-related responses while providing accurate information on pricing, availability, and timelines.</p><p>• Process transactions in company systems, including new orders, factory requests, cancellations, shipping updates, and tracking inquiries.</p><p>• Monitor daily order activity to ensure entries are complete, accurate, and moving through the workflow on schedule.</p><p>• Coordinate with sales, accounting, and warehouse teams to support efficient order handling and resolve issues that may affect delivery.</p><p>• Keep customers updated on order progress, shipment status, and any delays that could affect expectations.</p><p>• Document complaints, quality concerns, and processing errors in accordance with established compliance and reporting standards.</p><p>• Track performance against service metrics such as turnaround time, transaction volume, and delivery reliability while continuing to build product knowledge and system proficiency.</p><p><br></p><p>Benefits:</p><ul><li>Medical </li><li>Vision </li><li>Dental</li><li>401K </li><li>PTO </li></ul>
- 2026-10-16T00:00:00Z
- Woodland Hills, CA
- onsite
- Permanent / Full Time
- 80000 - 100000 USD / Yearly
- <p>We are looking for an experienced Full Charge Bookkeeper to support a business management and family services team in Woodland Hills, California. This position serves high-income and high-net-worth clients, combining hands-on accounting work with responsive day-to-day financial support. The ideal candidate brings strong judgment, discretion, and the ability to manage a wide range of bookkeeping responsibilities in a stable, long-term role.</p><p><br></p><p>Responsibilities:</p><p>• Oversee recurring bookkeeping activities across daily, weekly, monthly, and annual cycles for multiple client accounts.</p><p>• Manage outgoing and incoming cash activity, including bill payments, deposits, wire transfers, and client invoicing.</p><p>• Administer payroll processing for both administrative staff and household employees while maintaining accurate supporting records.</p><p>• Reconcile bank and credit card accounts, investigate variances, and record transactions properly in the general ledger.</p><p>• Maintain complete financial records by posting journal entries, updating ledgers, and organizing documentation for future reference.</p><p>• Prepare or review year-end reporting support such as 1099 and W-2 information and coordinate related payment tracking.</p><p>• Compile financial schedules, trial balance support, and customized reports requested by clients or firm leadership.</p><p>• Assist with client onboarding, respond to time-sensitive requests, and provide attentive service to clients and their representatives.</p><p>• Support tax-related workflows by tracking deadlines, preserving documentation, answering accounting questions, and facilitating requested tax payments.</p><p>• Travel within the greater Los Angeles area when needed to support special projects, train client personnel, or help implement accounting processes at client sites.</p>
- 2026-11-03T00:00:00Z
- Madison, IN
- onsite
- Permanent / Full Time
- 190000 - 210000 USD / Yearly
- We are looking for an experienced Supply Chain Manager to lead end-to-end planning, logistics, and supplier coordination for operations in Indiana. This role is suited for a strategic, detail-oriented individual who can strengthen supply continuity, improve operational efficiency, and support purchasing activities across a global supply network. The ideal candidate will bring strong judgment, process leadership, and a proactive approach to managing risk, vendor performance, and cross-functional supply chain priorities.<br><br>Responsibilities:<br>• Direct end-to-end supply chain activities, including planning, procurement coordination, logistics oversight, and material flow management.<br>• Develop and execute supply chain strategies that improve service levels, control costs, and support business objectives across local and global operations.<br>• Manage supplier relationships by monitoring performance, resolving delivery or quality concerns, and driving accountability with vendors.<br>• Oversee purchase request processes to ensure timely sourcing decisions, accurate approvals, and alignment with operational demand.<br>• Identify supply chain risks, evaluate potential disruptions, and implement mitigation plans that protect continuity of supply.<br>• Partner with internal teams to align inventory, transportation, and purchasing priorities with production and customer requirements.<br>• Analyze supply chain data and key performance indicators to uncover improvement opportunities and support informed decision-making.<br>• Support the use and optimization of supply chain modules and related systems to improve visibility, planning accuracy, and process efficiency.
- 2026-11-13T00:00:00Z
- Montague, MI
- onsite
- Permanent / Full Time
- 115000 - 130000 USD / Yearly
- We are looking for an experienced quality-focused leader to oversee manufacturing quality operations in Montague, Michigan. This role is well suited for someone who can guide teams, uphold regulatory and cGMP standards, and partner across departments to maintain product integrity. The ideal candidate brings a strong background in pharmaceutical manufacturing, sound judgment in quality decision-making, and a hands-on approach to continuous improvement.<br><br>Responsibilities:<br>• Guide, coach, and strengthen the quality assurance team, including the direction and development of QA auditors.<br>• Maintain adherence to regulatory expectations, cGMP standards, and established internal quality practices across manufacturing activities.<br>• Direct inspection activities, packaging reviews, and quality testing processes to support timely and accurate product disposition.<br>• Examine and authorize batch documentation, manufacturing records, packaging requirements, and bills of materials for accuracy and compliance.<br>• Manage nonconformance investigations by identifying root causes, defining corrective actions, and driving issue resolution to completion.<br>• Plan and lead internal quality assessments while coordinating support for customer, regulatory, and external third-party audits.<br>• Work closely with production and operations teams to address process gaps, improve execution, and reduce recurring quality concerns.<br>• Advance quality system improvements that enhance compliance, documentation accuracy, and overall operational performance.<br>• Preserve complete and audit-ready records to ensure consistent traceability and inspection preparedness.
- 2026-11-03T00:00:00Z
- Fresno, CA
- onsite
- Permanent / Full Time
- 110000 - 135000 USD / Yearly
- <p>Tyler Houk (Practice Director) at Robert Half is looking for a Supply Chain Manager to oversee integrated planning, sourcing, inventory, and distribution activities for a high-volume manufacturing environment in Fresno, California. This role is ideal for a leader who can balance daily operational demands with long-term process improvement, while partnering closely with production, warehouse, quality, and supplier teams. The successful candidate will bring strong analytical skills, sound business judgment, and the ability to keep materials and finished goods moving efficiently in a fast-paced setting.</p><p><br></p><p>Responsibilities:</p><p>• Direct end-to-end supply chain performance across planning, purchasing, inventory, warehousing, and outbound transportation for a continuous manufacturing operation.</p><p>• Coordinate demand forecasts and production priorities to support customer commitments, material availability, and efficient use of manufacturing capacity.</p><p>• Monitor inventory health, backlog trends, schedule performance, and shortage risks by building and maintaining reporting tools and operational dashboards.</p><p>• Lead cross-functional problem solving to identify root causes behind supply interruptions, quality constraints, warehouse issues, and logistics delays, then drive corrective actions.</p><p>• Guide response plans during changing demand patterns, supplier disruptions, equipment downtime, and material holds to minimize service impacts.</p><p>• Manage supplier relationships by overseeing performance reviews, negotiations, alternate source development, and cost or tariff mitigation strategies.</p><p>• Run regular operational meetings that align leadership on customer requirements, production constraints, inventory concerns, and daily execution priorities.</p><p>• Champion continuous improvement efforts using structured methods such as Kaizen, Lean, and root-cause analysis to strengthen planning accuracy and operational reliability.</p><p>• Support warehouse and distribution optimization initiatives, including process standardization, workflow improvements, and scalable operating procedures.</p><p>• Partner with internal teams to improve planning parameters, inventory policies, and data visibility that strengthen decision-making across the supply chain.</p>
- 2026-11-13T00:00:00Z
- Mckinney, TX
- remote
- Permanent / Full Time
- 0 - 0 USD / Yearly
- <p>We are looking for a Supply Chain Manager to oversee purchasing, supplier strategy, inventory planning, and logistics operations in Texas. This role plays a key part in maintaining material availability, controlling costs, and supporting production and program schedules in a regulated manufacturing environment. The position works closely with Engineering, Operations, Quality, and Program Management to strengthen supplier performance, reduce risk, and improve overall supply chain efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Direct end-to-end purchasing activities, from supplier sourcing and bid evaluation through contract negotiation and order placement for materials, parts, and external services.</p><p>• Build and maintain productive supplier partnerships that support quality expectations, on-time delivery, and competitive pricing across programs.</p><p>• Measure vendor performance using operational and commercial indicators, then lead corrective actions and improvement plans when results fall short.</p><p>• Expand and strengthen the supply base by identifying, assessing, and onboarding new suppliers to improve continuity and reduce sourcing risk.</p><p>• Oversee demand planning, inventory levels, and material availability to keep manufacturing schedules on track and minimize shortages or excess stock.</p><p>• Collaborate with production and operations teams to align procurement priorities with build schedules, customer commitments, and changing program needs.</p><p>• Ensure purchasing records, supplier documentation, and contract files are accurate and audit-ready while supporting internal, customer, and regulatory reviews.</p><p>• Analyze supply chain exposure such as constrained materials, supplier instability, and external disruptions, and implement practical mitigation strategies.</p><p>• Contribute to proposal and planning efforts by supplying cost inputs, lead-time guidance, sourcing recommendations, and make-versus-buy analysis.</p><p>• Promote process improvements, reporting discipline, and best practices across supply chain activities while providing guidance to less experienced team members as needed.</p>
- 2026-11-10T00:00:00Z
- Pewaukee, WI
- onsite
- Permanent / Full Time
- 75000 - 120000 USD / Yearly
- <p>We are looking for an Inside Sales Account Manager to support client relationships and drive continued account growth for a Pewaukee, WI area organization. This position blends consultative selling with responsive service, making it ideal for someone who can identify customer needs, maintain strong communication, and manage opportunities through the full sales cycle. The role offers the chance to work closely with existing and prospective clients while using CRM tools to keep activity organized and effective.</p><p><br></p><p>Responsibilities:</p><p>• Build and strengthen relationships with assigned accounts by serving as a consistent point of contact for sales and service needs.</p><p>• Reach out to prospective and current customers to uncover opportunities, present solutions, and encourage long-term business growth.</p><p>• Manage account activity throughout the sales process, from initial outreach and follow-up through quoting, renewal discussions, and ongoing support.</p><p>• Maintain accurate records of customer interactions, pipeline updates, and sales progress within Salesforce.</p><p>• Respond promptly to client questions and concerns, delivering attentive service that supports retention and satisfaction.</p><p>• Partner with internal teams to coordinate customer requests, resolve issues efficiently, and ensure a smooth overall experience.</p><p>• Monitor account trends and sales results to identify areas for expansion and improve engagement strategies.</p>
- 2026-11-05T00:00:00Z
- Florham Park, NJ
- onsite
- Permanent / Full Time
- 55000 - 75000 USD / Yearly
- <p>We are looking for a driven Inside Sales Account Manager to grow revenue across a global customer base for mobile accessories and consumer electronics. This role is based in Florham Park, New Jersey, and focuses on building new business, developing customer relationships, and turning product availability into sales opportunities. The ideal candidate brings a strong inside sales mindset, commercial awareness, and the ability to manage a high-volume pipeline while delivering a positive customer experience. This role is salary + commission based. </p><p><br></p><p>Responsibilities:</p><p>• Proactively engage existing customers and prospective buyers through a high volume of outbound calls to generate interest and uncover sales opportunities.</p><p>• Respond quickly to newly available inventory by identifying priority buyers and initiating outreach to convert product availability into orders.</p><p>• Prepare pricing proposals, address objections, and negotiate commercial terms that support both customer needs and company profitability.</p><p>• Maintain steady follow-up on active quotes and open opportunities until each deal is won or formally closed out.</p><p>• Focus primarily on acquiring new business while also strengthening relationships with current accounts to increase repeat sales and account value.</p><p>• Coordinate with purchasing, operations, logistics, and marketing teams to ensure orders are processed accurately and delivered on schedule.</p><p>• Keep pipeline activity, account updates, and sales forecasts current in company systems to support visibility and reporting.</p><p>• Develop strong knowledge of the product assortment, pricing strategy, and market conditions in order to guide buyers effectively and position solutions clearly.</p><p>• Work toward monthly performance goals, building a healthy book of business over time while maintaining accurate records and disciplined sales activity.</p>
- 2026-10-30T00:00:00Z
- Palo Alto, CA
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- We are looking for a Customer Navigator to deliver high-touch, non-clinical support for patients and guests receiving care in Palo Alto, California. This Long-term Contract position focuses on creating a welcoming experience, guiding individuals through appointments and services, and helping resolve questions before, during, and after visits. The ideal candidate brings strong customer service instincts, excellent communication skills, and the ability to coordinate across departments in a fast-paced healthcare environment.<br><br>Responsibilities:<br>• Serve as a primary non-clinical point of contact for patients and visitors, offering guidance and concierge-style assistance throughout their care experience.<br>• Coordinate appointments and related service needs for referred patients during both inpatient and outpatient encounters.<br>• Help patients and guests navigate the healthcare environment by explaining processes, locations, and available support resources.<br>• Share transportation and campus shuttle information to assist visitors traveling between hospital sites and clinics.<br>• Escalate concerns, service issues, or special requests to the appropriate teams and document relevant details when needed.<br>• Support patient-centered communication standards in all interactions with patients, families, and staff members.<br>• Maintain compliance with hospital policies related to safety, security, quality expectations, and respectful workplace conduct.<br>• Participate in training and ongoing learning activities to remain current on service protocols, patient rights, and organizational standards.
- 2026-11-06T00:00:00Z
- Palo Alto, CA
- onsite
- Temporary / Contract
- 25 - 30 USD / Hourly
- We are looking for a Customer Navigator to provide high-touch, non-clinical support for patients and guests receiving care in Palo Alto, California. This Contract position serves as a key point of contact before, during, and after visits, helping individuals move through the healthcare experience with clarity, confidence, and professionalism. The ideal candidate brings strong customer service skills, clear communication, and the ability to coordinate details while maintaining a patient-centered approach in a fast-paced medical environment.<br><br>Responsibilities:<br>• Guide patients and guests through the healthcare experience by serving as a primary non-clinical resource for questions, logistics, and general support surrounding their visits.<br>• Coordinate appointments and related care arrangements for referred individuals across inpatient and outpatient settings, helping ensure timely access to services.<br>• Share transportation and campus navigation information, including available shuttle options and directions to hospital and clinic locations.<br>• Address patient and guest concerns with professionalism, escalating issues to the appropriate departments and documenting summaries when needed.<br>• Deliver courteous, service-focused communication with patients, families, and staff while supporting a welcoming and respectful care environment.<br>• Follow established hospital policies, safety expectations, quality standards, and regulatory requirements in all daily interactions and tasks.<br>• Protect confidential information and handle sensitive situations with discretion, professionalism, and sound judgment.<br>• Participate in ongoing education and training to stay current on service expectations, compliance requirements, and patient support practices.
- 2026-11-06T00:00:00Z