<p>We are looking for a dedicated Customer Service Representative to join our team in Indianapolis, Indiana. In this Contract to permanent role, you will provide exceptional support to customers by handling inquiries, processing membership renewals, and ensuring the highest level of service for veterans. This position requires a detail-oriented demeanor and the ability to work efficiently in a high-volume call environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond promptly to customer inquiries and provide accurate information regarding memberships and services.</p><p>• Manage high call volumes during peak periods, handling up to 150 calls per day.</p><p>• Process membership renewals and document customer interactions with precision and attention to detail.</p><p>• Perform data entry tasks, including recording conversations and maintaining accurate records.</p><p>• Utilize software tools such as Microsoft Word and Excel to complete administrative tasks and reports.</p><p>• Ensure a detail-oriented and courteous manner when interacting with customers, addressing their needs effectively.</p><p>• Collaborate with team members to streamline processes and improve service delivery.</p><p>• Uphold business casual dress code standards to maintain a detail-oriented work environment.</p>
<p>We are looking for a dedicated Financial Aid Representative to join our team in Chantilly, Virginia. In this Contract to permanent position, you will play a vital role in supporting students and learners by guiding them through financial aid processes, navigating payment options, and ensuring a seamless experience. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is committed to delivering exceptional customer service. This postion is onsite.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and inquiries, identifying the needs of callers and providing tailored solutions aligned with organizational policies.</p><p>• Assist students in understanding financing options, payment methods, and university guidelines to address their concerns effectively.</p><p>• Collaborate with Financial Aid Advisors to support day-to-day activities and ensure timely assistance for students.</p><p>• Manage both inbound and outbound communication to maintain queue efficiency and proactively engage students.</p><p>• Operate within a team environment to uphold high-quality service standards, participate in team discussions, and provide constructive feedback.</p><p>• Document and update student information accurately while working closely with Financial Aid Advisors to ensure records are up to date.</p><p>• Identify trends and address root causes of common issues by working with the Financial Aid Support Team.</p><p>• Meet performance objectives related to call volume and other key metrics, ensuring consistent results.</p><p>• Process payments and ensure proper updates to student records in collaboration with Financial Aid Advisors.</p><p>• Maintain a strong understanding of university systems, policies, and federal regulations related to financial aid.</p>
<p>Jennifer Fukumae with Robert Half is partnering with a privately held multi-family office in San Francisco to hire a Senior Client Service Associate. This is an opportunity to join a firm that supports some of the Bay Area’s most successful multi-generational families—people who rely on the team for thoughtful financial guidance, big-picture planning, and day-to-day support that truly makes a difference. If you thrive in a high-trust, relationship-driven environment and love being the person clients count on, this role will feel like home.</p><p> </p><p><strong>Why This Family Office?</strong></p><ul><li><strong>Legacy-focused:</strong> You’ll work with clients across generations—parents, children, and extended family members—helping them navigate wealth with clarity and intention.</li><li><strong>High-touch service:</strong> This isn’t volume-based. It’s deep, ongoing relationships where your work directly impacts families’ lives.</li><li><strong>Collaborative culture:</strong> You’ll partner closely with leadership, investment teams, client advisors, and outside professionals.</li><li><strong>Smart, modern, tech-forward:</strong> The team embraces tools and process improvements to elevate client service and efficiency.</li></ul><p> </p><p><strong>What You’ll Do</strong></p><ul><li>Serve as a trusted point of contact for ultra–high-net-worth families, ensuring every service need is handled accurately and promptly</li><li>Work alongside senior leadership to execute customized client strategies and contribute to ongoing firm initiatives</li><li>Build long-term relationships by understanding clients’ preferences, anticipating needs, and delivering exceptional follow-through</li><li>Mentor and guide junior associates and analysts supporting the same client relationships</li><li>Coordinate with outside advisors—tax, legal, estate—to help implement complex wealth planning strategies</li><li>Collaborate with clients’ personal CFOs, EAs, and family office staff to ensure seamless communication and execution</li><li>Partner with the investment team on cash management, portfolio implementation, and reporting needs</li><li>Provide cross-functional support on internal projects, process improvements, and firm-wide priorities</li></ul><p><br></p>
<p>Location: Remote (Must have a quiet, dedicated workspace) Schedule: Full time, must work Pacific Time hours, overtime required with blackout dates at month-end </p><p> Position Overview We are seeking a detail-oriented and customer-focused detail oriented to provide exceptional support to our Sales Department and healthcare professionals. The ideal candidate will have strong data entry skills, purchase order experience, and a proven ability to deliver outstanding internal customer service in a remote environment. </p><p> Key Responsibilities Phone Support: Respond promptly and professionally to inquiries from sales teams and healthcare professionals via phone, email, and fax. Customer Interaction: Engage courteously and accurately to foster positive business relationships. Research & Resolution: Investigate and provide answers to sales-related questions, ensuring timely and accurate responses. Record Management: Maintain detailed records of customer interactions, inquiries, complaints, and resolutions. Billing & Collections: Determine service charges, collaborate with Corporate Accounts Receivable for payment collection, and arrange billing as needed. Reporting: Prepare product or service reports by collecting and analyzing customer information. ERP Management: Maintain customer pricing and enter contracts in the ERP system. Implement procedures for accurate inventory records, billing, and replenishment. Manage inventory shelf life and expiry records.</p>
<p>We are looking for a dedicated and compassionate Call Center Specialist to join our team in San Diego, California. This contract-to-hire position offers the opportunity to make a meaningful impact by assisting individuals and communities through exceptional customer service and resource connection. In this role, you will serve as the vital link between clients and the services they need, ensuring every interaction is handled with care and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls and inquiries, providing accurate information and guiding clients to appropriate resources or assistance.</p><p>• Record all client interactions thoroughly and promptly using web-based systems.</p><p>• Stay informed about community services, resources, and programs to provide up-to-date support.</p><p>• Collaborate with colleagues and internal teams to address client needs effectively and efficiently.</p><p>• Maintain a high level of professionalism and empathy in all communications.</p><p>• Utilize various software tools, including CRM systems, to manage client interactions and data.</p><p>• Assist clients with billing and benefit-related questions, ensuring clarity and resolution.</p><p>• Handle customer concerns and resolve issues with sensitivity and attention to detail.</p><p>• Provide bilingual support in Spanish and English when necessary to serve diverse populations.</p><p>• Support ongoing improvements to processes and systems to enhance client experiences.</p>
<p>Job Title: Customer Service Representative</p><p>Location: Remote (Must have a quiet, dedicated workspace)</p><p>Contract Length: 78-week contract</p><p>Schedule: Full-time; must work Mountain Time Zone hours; Overtime required, including blackout dates at month-end</p><p><br></p><p>Role Overview</p><p>We are seeking a detail-oriented and customer-focused professional to join our team as a Customer Service Representative. This role supports both internal and external customers in a high-demand environment, requiring strong organizational skills, adaptability, and a commitment to accuracy.</p><p><br></p><p>Key Responsibilities</p><p>Provide exceptional customer service related to sales, promotions, installations, and communications.</p><p>Respond promptly and professionally to inquiries from customers and internal teams.</p><p>Maintain accurate records of customer interactions, pricing, and contracts in ERP systems.</p><p>Collaborate with Accounts Receivable to resolve invoice disputes and ensure timely collections.</p><p>Prepare reports and support quality initiatives based on customer feedback and surveys.</p><p>Research and resolve customer claims and complaints in compliance with consumer laws.</p><p>Assist in developing initiatives to proactively inform and educate customers.</p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Tracy, California. In this role, you will play a key part in ensuring customer satisfaction by managing orders, addressing inquiries, and maintaining accurate documentation. This position offers an excellent opportunity to contribute to a collaborative team environment while developing your customer service expertise.<br><br>Responsibilities:<br>• Process and manage customer orders accurately and efficiently using word processing and spreadsheet software.<br>• Monitor order fulfillment to ensure timely deliveries and adherence to customer commitments.<br>• Respond professionally to customer inquiries and requests, providing clear and helpful information.<br>• Prepare detailed reports, correspondence, and documentation under the guidance of supervisors and experienced team members.<br>• Collaborate with team members to ensure seamless account coverage and operational efficiency.<br>• Maintain accurate records of customer orders and interactions to support smooth order processing.<br>• Address delivery-related issues promptly to maintain customer satisfaction.<br>• Assist in team-specific activities to support overall goals and objectives.
<p>We are looking for a Conference Center Coordinator to join our team in Cohoes, New York. This role focuses on ensuring that building spaces are well-organized and effectively maintained while delivering exceptional customer service to visitors and internal teams. As a key point of contact, the individual will play a crucial role in creating a positive experience for all stakeholders. This is a long-term contract position offering an opportunity to work in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver outstanding customer service to both internal teams and external visitors, ensuring a welcoming and detail-oriented environment.</p><p>• Coordinate front-of-house operations, handling inquiries and directing them appropriately.</p><p>• Organize and assist with the physical setup of meetings and events, including arranging furniture, signage, and necessary equipment.</p><p>• Maintain accurate records of room bookings, event schedules, and calendars to ensure seamless operations.</p><p>• Collaborate with other facilities team members to support broader services as needed.</p><p>• Monitor and oversee vendor activities to ensure quality and timely delivery of services.</p><p>• Assist with operational tasks related to accounting, finance, and occupancy services.</p><p>• Provide help desk support and address concerns promptly to enhance overall workplace efficiency.</p><p>• Promote teamwork and act as a representative of the facilities team to foster collaboration.</p><p>• Ensure compliance with workplace policies and maintain a high standard of organization across all areas.</p>
<p>We are looking for a dedicated Small Business Help Desk Representative to join our team in Jersey City, New Jersey. In this role, you will provide exceptional support to small business clients, managing inquiries and ensuring timely resolutions. This is a long-term contract position, offering the opportunity to work in a hybrid environment with four days in the office and one day at home.</p><p><br></p><p><strong>Summary:</strong></p><p>As a <strong>Small Business Help Desk Representative</strong>, you will play a pivotal role in delivering exceptional customer service primarily through phone interactions in an automated call delivery environment using the <strong>NICE CXOne Phone Platform</strong>. You will be the first point of contact for both external and internal customers, handling a variety of requests and providing first-level technical assistance and problem-solving over the phone.</p><p><br></p><p>Strong phone skills are essential as you will manage incoming calls efficiently, respond professionally, and resolve issues accurately and promptly. Critical thinking is key—you will analyze inquiries, identify potential issues, and triage requests based on training and established guidelines.</p><p>You will also track and document all phone, email, and portal tickets in <strong>ServiceNow</strong>, ensuring thorough follow-up and resolution. This role is ideal for candidates who excel in phone-based customer service and possess strong analytical skills to resolve issues efficiently and professionally.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide timely customer service for incoming requests via phone in an automated call delivery environment (<strong>NICE CXOne</strong>).</li><li>Multi-task between incoming calls and email requests, meeting a turnaround time of <strong>12 business hours</strong>.</li><li>Track phone/email/portal tickets in <strong>ServiceNow</strong>.</li><li>Assume ownership of customer correspondence, complaints, and inquiries, ensuring efficient and professional resolution.</li><li>Meet <strong>First Level Resolution</strong> standards.</li><li>Coordinate end-to-end service with business partners when needed.</li><li>Navigate multiple systems and applications to research, analyze, and resolve inquiries.</li><li>Work effectively in a team environment using professional interpersonal and communication skills.</li><li>Maintain compliance with corporate policies, regulatory standards, and internal processes while meeting service performance and quality standards.</li><li>Utilize basic understanding of product underwriting guidelines.</li><li>Maintain performance standards in a fast-paced environment.</li></ul><p><br></p>
<p>We are looking for a dedicated Small Business Help Desk Representative to join our team in Jersey City, New Jersey. In this role, you will provide exceptional support to small business clients, managing inquiries and ensuring timely resolutions. This is a long-term contract position, offering the opportunity to work in a hybrid environment with four days in the office and one day at home.</p><p><br></p><p><strong>Summary:</strong></p><p>As a <strong>Small Business Help Desk Representative</strong>, you will play a pivotal role in delivering exceptional customer service primarily through phone interactions in an automated call delivery environment using the <strong>NICE CXOne Phone Platform</strong>. You will be the first point of contact for both external and internal customers, handling a variety of requests and providing first-level technical assistance and problem-solving over the phone.</p><p><br></p><p>Strong phone skills are essential as you will manage incoming calls efficiently, respond professionally, and resolve issues accurately and promptly. Critical thinking is key—you will analyze inquiries, identify potential issues, and triage requests based on training and established guidelines.</p><p>You will also track and document all phone, email, and portal tickets in <strong>ServiceNow</strong>, ensuring thorough follow-up and resolution. This role is ideal for candidates who excel in phone-based customer service and possess strong analytical skills to resolve issues efficiently and professionally.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide timely customer service for incoming requests via phone in an automated call delivery environment (<strong>NICE CXOne</strong>).</li><li>Multi-task between incoming calls and email requests, meeting a turnaround time of <strong>12 business hours</strong>.</li><li>Track phone/email/portal tickets in <strong>ServiceNow</strong>.</li><li>Assume ownership of customer correspondence, complaints, and inquiries, ensuring efficient and professional resolution.</li><li>Meet <strong>First Level Resolution</strong> standards.</li><li>Coordinate end-to-end service with business partners when needed.</li><li>Navigate multiple systems and applications to research, analyze, and resolve inquiries.</li><li>Work effectively in a team environment using professional interpersonal and communication skills.</li><li>Maintain compliance with corporate policies, regulatory standards, and internal processes while meeting service performance and quality standards.</li><li>Utilize basic understanding of product underwriting guidelines.</li><li>Maintain performance standards in a fast-paced environment.</li></ul>
We are looking for a dedicated Medical Customer Service Representative to join our team on a long-term contract basis in Roseville, California. In this role, you will play a vital part in supporting patients and medical staff by delivering excellent customer service and ensuring smooth administrative operations. This position offers an opportunity to work in a fast-paced healthcare environment while building relationships and enhancing patient experiences.<br><br>Responsibilities:<br>• Handle incoming calls and inquiries from patients, providing accurate information and assistance about appointments, billing, and other services.<br>• Schedule patient appointments efficiently while adhering to clinic protocols and availability.<br>• Verify medical insurance information to ensure accurate billing and seamless patient care.<br>• Maintain and update patient medical charts and records in the electronic practice management system.<br>• Conduct reminder calls to patients regarding upcoming appointments or necessary follow-ups.<br>• Collaborate with medical staff to address patient concerns and improve clinic workflow.<br>• Utilize medical terminology to effectively communicate with patients and healthcare professionals.<br>• Operate standard office equipment and computer software to complete daily administrative tasks.<br>• Deliver exceptional customer service by addressing patient needs promptly and professionally.<br>• Support the supervisor and other team members in maintaining clinic efficiency and resource management.
<p>Robert Half Administrative & Customer Support division is seeking a detailed Customer Service Representative to join our client in Sparks, Nevada. This Contract to permanent role is ideal for someone who is detail oriented, thrives in a fast-paced environment, and enjoys providing exceptional service to customers. The position involves front office support, handling payments, and addressing customer concerns with tact and efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Greet customers and manage interactions </p><p>• Process and collect payments accurately and efficiently.</p><p>• Handle customer inquiries, including resolving complaints and providing solutions.</p><p>• Answer inbound and outbound calls promptly and professionally.</p><p>• Maintain detailed and accurate records through clerical and receptionist duties.</p><p>• Complete required paperwork with precision and attention to detail.</p><p>• Manage tasks in a calm and organized manner, even when dealing with challenging situations.</p><p><br></p><p>If interested please apply today, and for immediate consideration call us at 775-828-1353</p>
<p>We are offering a long-term contract employment opportunity for a General Office Clerk in Delray Beach, Florida. This role involves managing various administrative tasks, including shipping and receiving, document handling, and customer service. As a part of our team, you will be responsible for handling and organizing documents, ensuring their accuracy, and managing their shipping process. This role is integral to our operations and requires proficiency in various office tools and software.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Handle shipping and receiving tasks, ensuring correct labels are printed and shipments are sent out accordingly.</p><p><br></p><p>• Process and file various documents, including title and registration papers, using digital scanning tools.</p><p><br></p><p>• Manage order placements and verify document accuracy before final approval.</p><p><br></p><p>• Utilize Microsoft Office Suite (Excel, Outlook, Word) to maintain records, schedule appointments, and perform data entry tasks.</p><p><br></p><p>• Provide customer service by resolving customer credit inquiries and taking appropriate action to collect delinquent payments.</p><p><br></p><p>• Collaborate with other team members to ensure smooth office operations.</p><p><br></p><p>• Use color-coded folders for document organization and easy retrieval.</p><p><br></p><p>• Utilize various systems to open and manage customer accounts.</p><p><br></p><p>• Perform administrative assistance tasks as needed, including making digital copies of documents.</p><p><br></p><p>• Handle shipping functions and ensure all packages are opened and processed correctly.</p><p><br></p><p><br></p><p>Requirements:</p><p><br></p><p>• Proficiency in Microsoft Word, Excel, and Outlook</p><p><br></p><p>• Experience in administrative assistance </p><p><br></p><p>• Proven customer service skills</p><p><br></p><p>• Demonstrated ability in data entry tasks</p><p><br></p><p>• Skillful in organizing files and maintaining order</p><p><br></p><p>• Experience in using scanning equipment for document processing</p><p><br></p><p>• Ability to schedule appointments efficiently</p><p><br></p><p>• Knowledge of shipping functions and related tasks</p><p><br></p><p>• Excellent communication and interpersonal skills</p><p><br></p><p>• Ability to multitask and prioritize work</p><p><br></p><p>• Strong attention to detail</p><p><br></p><p>• Ability to work well in a team environment.</p>
We are looking for a detail-oriented Administrative Assistant to join our team on a long-term contract basis in Downers Grove, Illinois. This role is ideal for a proactive individual who excels in organization, communication, and multitasking. You will play a crucial role in maintaining databases, supporting client service efforts, and assisting with marketing-related tasks.<br><br>Responsibilities:<br>• Generate and maintain various reports while tracking leads from events.<br>• Ensure the accuracy and organization of database records, including clean-up tasks.<br>• Handle paperwork and provide support for both new and existing clients.<br>• Prepare and organize materials for classes and presentations.<br>• Publish reports and updates to the company website.<br>• Manage inbound and outbound calls to provide exceptional customer service.<br>• Coordinate schedules and appointments efficiently.<br>• Assist with email correspondence and marketing campaigns.<br>• Utilize Microsoft Office tools, including Excel, Outlook, PowerPoint, and Word, to complete administrative tasks.<br>• Support consumer engagement and marketing initiatives.
<p>We are looking for a dedicated Senior Customer Service Representative to join our team in Weston, Florida. This long-term contract position offers the opportunity to provide exceptional support and service while contributing to the success of our operational processes. The ideal candidate will bring strong communication skills, attention to detail, and a proactive approach to customer interactions.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Senior Representative is a highly proficient, quality-focused contributor responsible for producing accurate and consistent Pre-Operative Plans. This role is fully onsite and centers around individual production to meet team and departmental output targets.</p><p><strong>Key Responsibilities</strong></p><ul><li>Create surgical case files using a proprietary case management system.</li><li>Review CT scans for conformity with Mako Surgical protocol.</li><li>Segment CT scans using specialized software to produce 3D anatomical bone models for robotic surgery.</li><li>Create Pre-Operative Surgical Plans for robotically assisted Total Hip and Total Knee Replacement using digital bone models.</li><li>Review CT segmentations and surgical plans for accuracy, including anatomical landmark selection, implant sizing, and positioning.</li><li>Upload completed pre-plans to field-based personnel.</li><li>Document all activities according to prescribed methods and procedures.</li><li>Follow work instructions with precision to deliver consistent, high-quality output.</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our client's team in Springfield, Massachusetts. In this Contract to permanent position, you will play a key part in ensuring seamless communication with clients and brokers while managing essential administrative tasks. This position offers an opportunity to contribute to the organization’s success by delivering exceptional service and maintaining accurate records.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls from clients and brokers to address inquiries and provide assistance.</p><p>• Sort, date stamp, and distribute incoming mail to ensure timely processing.</p><p>• Process checks and check requests accurately and efficiently.</p><p>• Enter client information into the system and issue policies, ensuring prompt delivery to clients and brokers.</p><p>• Generate and send finance agreements, insurance certificates, and other relevant documents.</p><p>• Create and organize new client files while maintaining and updating existing records.</p><p>• Prepare and issue prospect and renewal letters in accordance with client needs.</p><p>• Update and manage the database, ensuring information is accurate and up-to-date.</p><p>• Complete underwriting evaluation forms and assist with report preparation.</p><p>• Perform general administrative tasks such as photocopying, typing, and supporting special projects as needed.</p>
We are looking for a skilled Business Intelligence (BI) Consultant to join our team in Lake Mills, Wisconsin. This is a Contract to permanent position, offering the opportunity to contribute to a dynamic manufacturing environment. The ideal candidate will have a strong background in customer service and BI tools, along with the ability to manage vendor relationships effectively.<br><br>Responsibilities:<br>• Engage with customers to gather requirements and provide exceptional support, ensuring their needs are met.<br>• Utilize Power BI for designing and expanding reporting capabilities to enhance business insights.<br>• Collaborate with vendors and clients to establish clear communication and technical requirements.<br>• Build and maintain strong relationships with vendors, ensuring seamless communication and project execution.<br>• Support the development and management of BI dashboards and reporting tools.<br>• Work closely with organizational teams to align business intelligence strategies with company goals.<br>• Assist in managing electronic data interchange (EDI) processes to streamline operations.<br>• Conduct regular reviews of BI systems to identify areas for improvement.<br>• Provide expertise in SQL Server-based BI solutions to optimize data analytics.<br>• Troubleshoot and resolve issues related to BI tools and customer service software.
<p>Customer Service Specialist – Job Description</p><p>Essential Job Duties:</p><ul><li>Manage the end-to-end order life cycle using current enterprise resource planning (ERP) software.</li><li>Support sales and business development initiatives through accurate order, billing, and quoting processes.</li><li>Resolve billing issues and respond to customer inquiries in a timely manner.</li><li>Prepare and send quotes to customers and prospective clients.</li><li>Troubleshoot and resolve product or service concerns, expediting or escalating as needed to ensure prompt solutions.</li><li>Provide clear and accurate product or service information to existing and potential customers.</li><li>Maintain records of all customer interactions, process customer accounts, and update records as necessary.</li><li>Acquire and demonstrate a strong understanding of the company’s products and services.</li><li>Manage tasks related to price lists, credits, debits, and freight disputes.</li><li>Communicate effectively with internal teams—including sales, accounts receivable, production, quality, and shipping—to meet customer requirements and resolve complaints.</li><li>Notify customers proactively of any manufacturing delays affecting ship dates.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in West Chester NT, Ohio. In this Contract to permanent position, you will play a vital role in handling customer inquiries, managing appointments, and ensuring seamless communication between teams. This opportunity offers a dynamic environment where your organizational skills and customer service expertise will be highly valued.<br><br>Responsibilities:<br>• Respond promptly to incoming customer inquiries, providing detailed information and scheduling appointments.<br>• Maintain consistent follow-ups with leads to ensure timely communication and conversion to sales.<br>• Coordinate and organize sales appointments, accurately recording details in the system.<br>• Track the progress of scheduled leads and ensure effective conversion rates.<br>• Submit and process paperwork for sold jobs, ensuring accuracy and completeness.<br>• Collaborate with the warehouse to ensure the correct equipment and parts are prepared for each job.<br>• Communicate professionally with sales teams, partners, and warehouse staff to resolve issues and ensure smooth coordination.<br>• Utilize office software and company systems to manage leads, update customer records, and maintain accurate documentation.<br>• Provide administrative support to the sales and operations teams to enhance daily efficiency.<br>• Assist with general office tasks to support organizational operations.
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Fairfield, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.</p><p>• Handle product returns, warranty claims, and other customer-related issues with professionalism.</p><p>• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.</p><p>• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.</p><p>• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.</p>
<p>Robert Half is seeking a motivated Customer Service Representative to deliver an exceptional experience to every client. In this role, you’ll serve as the first point of contact, assisting customers via phone, email, and chat, and providing timely solutions to inquiries and issues.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer requests and questions across multiple communication channels.</li><li>Resolve product or service problems by clarifying customer complaints, determining root causes, and delivering effective solutions.</li><li>Document all interactions and follow company guidelines for issue escalation when necessary.</li><li>Maintain accurate records of customer contacts and transactions.</li><li>Demonstrate empathy, patience, and a positive attitude throughout all customer interactions.</li><li>Collaborate with internal teams to address customer needs.</li><li>Stay current with product knowledge, policies, and system updates.</li></ul><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in Struthers, Ohio. This long-term contract position is ideal for someone with a background in manufacturing, metals, or industrial sales who thrives in a dynamic environment. In this role, you will be responsible for handling customer inquiries, managing orders, and ensuring smooth communication between clients and internal teams.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries and provide accurate information regarding aluminum extrusion products.<br>• Process orders efficiently while ensuring all customer requirements are met.<br>• Address customer concerns and resolve issues to maintain high satisfaction levels.<br>• Collaborate with internal teams to coordinate and fulfill customer needs.<br>• Enforce company policies and labor agreements consistently.<br>• Adapt to shifting priorities and manage tasks effectively.<br>• Maintain positive and attentive interactions with customers and colleagues.<br>• Utilize Microsoft Office Suite and customer relationship management software to organize and track customer data.<br>• Apply problem-solving skills to identify and resolve challenges in a timely manner.<br>• Stay informed about manufacturing processes and technical terminology relevant to the aluminum extrusion industry.
<p>Robert Half Technology is searching for a skilled <strong>Help Desk Support Specialist </strong>for a client headquartered in Nashville, Tennessee. This role is a 6-month contract with the possibility of extension based on performance, 40 hours per week and is 100% remote. </p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Respond to incoming service requests in a timely manner, gather pertinent information and document in the Help Desk System</p><p>• Classify, and prioritize all service requests according to department standards and guidelines</p><p>• Troubleshoot issues related to personal computer hardware, software, and operating systems; printers; email; network/internet access; mobile devices, and any other requests within the scope of their expertise. </p><p>• Document all activity in a timely manner using the internal Help Desk System according to departmental standards and guidelines. </p><p>• Reassign and/or escalate service requests in a timely manner to the appropriate resource and level when necessary</p><p>• Work with Support Engineers and other internal service providers to guarantee smooth handoffs</p><p>• Mentor Help Desk Technician I staff to improve their technical proficiency and customer service level </p><p>• Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help Desk Team</p><p>• Monitor Help Desk Team workloads and backlogs to facilitate higher service level and achieve team goals </p>
<p>As a Customer Service Representative, you will be the voice of our organization, providing effective and empathetic support to clients via phone, email, and chat.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly to customer inquiries and resolve issues efficiently</li><li>Document customer interactions in CRM software</li><li>Provide product/service information to customers</li><li>Escalate complex issues to appropriate departments</li><li>Follow up with customers to ensure satisfaction</li><li>Identify opportunities for process improvement</li></ul>
<p>We are looking for a Law Office Services Associate to join our team on a contract basis in Boston, Massachusetts. In this role, you will provide essential support for back-office operations, including copy and mail services in both physical and digital formats. You will also assist with hospitality, reception, and other service lines, ensuring seamless execution of daily tasks and client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Perform reprographics and mail services tasks, adhering to established procedures and deadlines.</p><p>• Maintain accurate logs for all office services work to ensure proper tracking.</p><p>• Handle intake functions and prioritize workflow to meet client needs efficiently.</p><p>• Conduct quality assurance checks on completed work to uphold service standards.</p><p>• Troubleshoot basic equipment issues and ensure proper operation of machinery.</p><p>• Load and manage supplies such as paper and toner for equipment.</p><p>• Communicate effectively with supervisors and clients regarding job status or deadline concerns.</p><p>• Follow company and client policies while using resources in a cost-effective manner.</p><p>• Lift and move items up to 50 lbs regularly to support operational needs.</p><p>• Collaborate with team members to ensure smooth operations and client satisfaction.</p>
