We are looking for a detail-oriented Administrative Assistant to join our Property Management Office in Bronx, New York. In this role, you will support daily operations by assisting residents with inquiries and work orders, coordinating repairs, and ensuring seamless communication between the office and maintenance teams. Your focus will be on delivering outstanding service while maintaining an organized and efficient workflow.<br><br>Responsibilities:<br>• Assist residents with submitting work orders and tracking repair requests to ensure timely resolutions.<br>• Coordinate with maintenance staff to schedule and follow up on repair and service requests.<br>• Provide exceptional customer service by addressing resident inquiries and concerns promptly.<br>• Maintain organized records and documentation for work orders, repairs, and other administrative tasks.<br>• Oversee benefit-related functions, including COBRA administration and leave of absence coordination.<br>• Support compensation and benefits processes to ensure compliance with company policies.<br>• Facilitate communication between residents, office staff, and maintenance teams to promote efficiency.<br>• Monitor and update office systems to improve workflow and resident satisfaction.<br>• Handle administrative tasks such as filing, scheduling, and correspondence.<br>• Assist in the preparation of reports and summaries for management review.
<p><strong>Jennifer Fukumae</strong> at Robert Half Finance and Accounting is partnering with an independent <strong>Registered Investment Advisor (RIA) and financial planning firm in Mountain View, Ca</strong> with over $1.2 billion in assets under management and a client base of approximately 250 high-net-worth individuals and families. Average client relationships range from $2M to $10M in assets, and the firm has grown by over $100 million in AUM in just the last year—demonstrating exceptional investment performance and continued client trust.</p><p> </p><p><strong>The Role:</strong></p><p>The Client Service Associate will play a vital role in delivering a white-glove client experience, supporting advisors, and helping ensure operational excellence. This is an excellent opportunity for a high-performing CSA with RIA experience who enjoys being client-facing and thrives in a collaborative, fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a primary point of contact for client servicing requests and inquiries</li><li>Prepare and process account paperwork, including account openings, transfers, contributions/distributions, and maintenance</li><li>Support advisors in client meeting preparation, follow-up, and ongoing financial planning efforts</li><li>Coordinate with custodians and internal stakeholders to ensure timely resolution of client needs</li><li>Maintain accurate and up-to-date client records and documentation</li><li>Proactively identify opportunities to enhance the client experience</li><li>Assist with ad-hoc projects, including compliance tasks and process improvement initiatives</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Sacramento, California. In this role, you will provide exceptional support to customers by resolving inquiries and concerns with professionalism and efficiency. This is a long-term contract position that requires working on-site five days a week.<br><br>Responsibilities:<br>• Respond to customer inquiries by actively listening and asking detailed questions to address their concerns effectively.<br>• Direct calls to the appropriate department and collaborate with internal teams to resolve customer issues.<br>• Expand knowledge of company processes and transactions to enhance the quality of customer service provided.<br>• Communicate any workflow or service-related issues to leadership promptly to ensure seamless operations.<br>• Adhere to company standards, training guidelines, supervisory instructions, and applicable regulations while performing duties.
We are looking for a dedicated Customer Service Representative to join our team on a contract basis in New York, New York. In this role, you will handle inbound and outbound calls, assist with order entry, and deliver exceptional service to our customers. If you excel in a call center environment and thrive on building positive customer relationships, we encourage you to apply.<br><br>Responsibilities:<br>• Respond promptly to inbound customer inquiries via phone, ensuring a positive and attentive experience.<br>• Make outbound calls to address customer concerns and follow up on service requests.<br>• Accurately input customer orders and data into the system, maintaining high attention to detail.<br>• Resolve customer issues and complaints with empathy and efficiency.<br>• Collaborate with team members to ensure seamless service delivery and resolution of complex cases.<br>• Provide customers with detailed information about products, services, and company policies.<br>• Maintain up-to-date knowledge of company offerings to address customer inquiries effectively.<br>• Log and track customer interactions to ensure accurate documentation and reporting.<br>• Adhere to established call center protocols and performance standards.<br>• Identify opportunities to improve customer satisfaction and suggest process enhancements.
<p>We are looking for a detail-oriented Administrative Coordinator to join our client located near Downtown Reno, Nevada. In this position, you will play a vital role in supporting client consultations, managing administrative tasks, and ensuring seamless customer service interactions. This opportunity is ideal for professionals with a strong background in administrative support and a passion for organization and a knack for details</p><p><br></p><p>Responsibilities:</p><p>• Conduct consultations with both new and existing clients to understand their needs and provide tailored solutions.</p><p>• Deliver exceptional customer service to maintain client satisfaction and build long-term relationships.</p><p>• Prepare and structure formations based on individual client requirements, including creating detailed diagrams.</p><p>• Process payments and update relevant databases to ensure accurate recordkeeping.</p><p>• Coordinate annual renewal setups, including building files and ensuring compliance.</p><p>• File official state documents online </p><p>• Manage client quotes and payments, clean-up requests, and amendments.</p><p>• Maintain and update database systems, including SugarCRM and legacy systems, to reflect client and audit information.</p><p>• Prepare files for audits and ensure all documentation is organized and complete.</p><p><br></p>
<p>We are looking for a Customer Service Representative to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul>
<p>We’re working with a client in Culver City who are looking for an Entry Level Office Assistant to support their team. This is a fantastic opportunity to gain more office experience and to join a growing company. You’ll be responsible for assisting with data entry, ordering office supplies, setting up conference rooms and assisting with projects. </p>
<p><strong>Contract Administrative & Accounting Specialist with Customer Service Focus</strong></p><p><strong>Location:</strong> Millbrae, CA</p><p><strong>Duration:</strong> Contract Position (Possible Contract to Hire)</p><p><br></p><p>Are you an organized, detail-oriented professional with a passion for customer service and strong administrative skills? Our client, a small manufacturing business located in Millbrae, CA, is seeking a skilled Administrative Specialist to join their team on a contract basis. This role offers an exciting opportunity to directly contribute to the success of a growing company by ensuring smooth administrative operations and providing excellent service to customers.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Customer Service:</strong> Act as the first point of contact for customers, providing exceptional support via phone, email, and in person.</li><li><strong>Administrative Support:</strong> Assist with general office duties, such as filing, organizing, and managing correspondence.</li><li><strong>QuickBooks Data Entry:</strong> Accurately input data into QuickBooks to maintain financial records and support invoicing.</li><li><strong>Accounts Receivable:</strong> Perform light accounts receivable functions, including payment tracking and follow-ups.</li><li><strong>Excel Support:</strong> Create and maintain spreadsheets for reporting and data tracking purposes using advanced Excel functions.</li><li><strong>Document Management:</strong> Maintain and update company records and ensure accurate system documentation.</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated Bilingual Spanish Customer Service Representative to join our team in Torrance, California. In this Contract to permanent position, you will play a pivotal role in ensuring exceptional service and support to our customers while representing our company values. This role provides an opportunity to showcase your problem-solving skills, technical product knowledge, and passion for customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Represent the company’s values and culture through clear, detail-oriented, and empathetic communication.</p><p>• Build and maintain strong relationships with customers, ensuring their needs are understood and met.</p><p>• Assist in promoting and selling products or services by recommending suitable options based on customer preferences.</p><p>• Accurately record customer information and inquiry details in company databases.</p><p>• Develop technical expertise about products to address and resolve customer issues effectively.</p><p>• Manage and resolve customer complaints with a calm, courteous, and solution-oriented approach.</p><p>• Participate in product and skill training sessions, passing required assessments to enhance service delivery.</p><p>• Share relevant feedback and observed customer trends with management to improve processes.</p><p>• Maintain consistent attendance and flexibility to work variable schedules, including occasional weekend shifts.</p>
We are looking for a motivated Customer Service Representative to join our team in Fayetteville, Arkansas. This is a Contract-to-Permanent position that offers opportunities for growth and development within the company. You will play a pivotal role in delivering outstanding service to clients while working in a fast-paced, onsite call center environment.<br><br>Responsibilities:<br>• Document client inquiries by accurately creating cases within the case management system.<br>• Monitor and maintain a daily productivity log to identify areas of strength and improvement.<br>• Engage in special projects, including site testing and client support initiatives, under the direction of leadership.<br>• Make outbound calls to clients to address complex issues requiring additional communication and resolution.<br>• Adapt to evolving processes, policies, and procedures as determined by leadership.<br>• Deliver exceptional customer service by addressing inquiries with empathy and professionalism.<br>• Effectively prioritize tasks and manage multiple responsibilities in a dynamic setting.<br>• Uphold confidentiality standards and ensure compliance with company policies during all interactions.<br>• Maintain punctuality and excellent attendance to support team goals and ensure seamless operations.
<p>We are looking for a friendly, bilingual receptionist to join our team in Doral, Florida. This role involves managing client inquiries to ensure friendly, accurate and timely responses while maintaining strong communication with vendors and internal departments. The ideal candidate will have experience in high volume client facing questions and computerized billing systems. Spanish and English required. </p><p><br></p><p>Responsibilities:</p><p>• Communicate with clients in an approachable and efficient way and provide exceptional customer service</p><p>• Monitor and manage client inquiries, ensuring responses are received and processed efficiently.</p><p>• Maintain and update computerized billing systems to ensure data integrity and smooth operations.</p><p>• Collaborate with internal departments to resolve discrepancies and streamline order processes.</p><p>• Generate reports on billing activities and collections for management review.</p><p>• Ensure compliance with company policies and industry regulations related to billing.</p><p>• Identify opportunities to improve billing procedures and implement solutions.</p><p>• Assist in bilingual marketing efforts when necessary to support client communication.</p><p><br></p><p><strong>INTERESTED CANDIDATES PLEASE APPLY AND REACH OUT TO STEFANIE FURNISS AT 786-897-7903</strong></p>
We are looking for a dedicated and detail-driven Customer Service Representative to join our team in Lynnwood, Washington. In this long-term contract position, you will play a pivotal role in ensuring customer satisfaction by accurately processing orders, addressing inquiries, and maintaining efficient communication with various stakeholders. If you thrive in a fast-paced environment and possess excellent organizational skills, we encourage you to apply.<br><br>Responsibilities:<br>• Process incoming customer orders with precision and verify details for accuracy.<br>• Review orders for potential discrepancies or unusual details before finalizing.<br>• Print and organize orders for seamless fulfillment and delivery by the shipping department.<br>• Handle inbound calls and provide prompt and attentive assistance to customers.<br>• Manage email correspondence to address customer inquiries and resolve issues.<br>• Perform general administrative tasks to support team operations.<br>• Collaborate with internal teams and suppliers to ensure smooth order processing.<br>• Schedule appointments and coordinate logistics as needed.<br>• Utilize Microsoft Excel and Word for data entry and documentation.
We are looking for a success-driven Customer Service Representative to join our team on a contract basis in Saint Paul, Minnesota. In this role, you will be responsible for providing top-notch service, ensuring customer satisfaction, and managing a high volume of calls efficiently. If you have a passion for helping others and thrive in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with customers, ensuring prompt and courteous communication.<br>• Confirm service appointments with customers and provide necessary instructions regarding fertilizers and chemicals.<br>• Conduct brief phone calls lasting under five minutes, managing up to 100 calls daily.<br>• Maintain accurate and timely order entry using CRM tools and other software systems.<br>• Collaborate with office staff and participate in weekly meetings to discuss updates and operational strategies.<br>• Support training initiatives by working closely with team members to ensure smooth onboarding.<br>• Address customer inquiries and resolve any issues efficiently to maintain satisfaction.<br>• Utilize Microsoft Office Suites and QuickBooks for daily administrative tasks and communication.<br>• Assist in creating and maintaining detailed records of customer interactions and service schedules.
<p><strong>Join Our Dynamic Team as a Healthcare Customer Service Specialist!</strong></p><p>Are you passionate about delivering top-tier customer service and ready to make a difference in the lives of others? We're looking for enthusiastic and detail-oriented individuals to join our dynamic healthcare organization for a short term project. You’ll have the opportunity to work in a fast-paced, team-oriented environment while helping patients on their healthcare journey.</p><p><br></p><p><strong>Day-to-Day Adventures:</strong></p><ul><li>Be the scheduling superstar! Orchestrate appointments for multiple locations and providers while navigating scheduling protocols like a pro.</li><li>Deliver outstanding customer service to both patients and peers—your warmth and attention to detail will leave a lasting impression.</li><li>Tackle high volumes of inbound and outbound calls with speed and finesse. Your goal? Exceed expectations by meeting (or smashing!) goals set by leadership.</li><li>Uncover and anticipate the needs of your customers, offering tailored solutions and directing them to resources that make their experience seamless.</li><li>Shine as the go-to problem solver, directing calls to the right departments and ensuring accurate patient registrations.</li><li>Be a guiding star for patients and guests, pointing them toward the care and support they'll receive.</li><li>Work hand-in-hand with teammates and departments to continuously raise the bar for collaboration and success.</li><li>Stay ahead of the curve by actively engaging in team meetings while safeguarding patient confidentiality with the utmost respect and professionalism.</li></ul><p><br></p>
<p>The <strong>Signing Services Coordinator</strong> is responsible for managing and coordinating the end-to-end processing of signing services for the company’s customers by building and maintaining strong relationships with both customers and signing agents. The role emphasizes meeting customer expectations while managing vendor performance and controlling costs, as well as ensuring compliance with company standards and industry best practices. </p><p><br></p><p><strong> Key Responsibilities: </strong>Oversee and manage a network of signing agents to ensure a detail oriented and exceptional customer experience. Monitor and process signing service assignments daily to ensure alignment with customer expectations regarding turnaround times and quality standards. Recruit, vet, and onboard experience in signing agents while maintaining up-to-date records of licensing, background checks, errors & omissions (E& O) insurance, certifications, and other required documentation. Negotiate fees with signing agents to increase service efficiency while controlling costs. Ensure compliance with vendor communication standards, fee management policies, and the appropriate use of technology tools. Assign signing service tasks based on factors such as agent qualifications, fees, turnaround times, and past performance metrics. Address correction requests, rework cases, and customer inquiries promptly and professionally. Establish and uphold quality control standards to meet or exceed customer and industry requirements. Actively support department quality control efforts and ensure signing services are processed within compliance guidelines. Maintain accurate records within the company’s tracking systems and monitor incoming service requests in alignment with department processes. Foster clear and courteous communication between vendors and customers, managing status updates in a timely manner. Collaborate with internal quality control teams to set expectations and enforce compliance protocols. This role plays a vital part in ensuring operational efficiency, cost control, and exceptional customer satisfaction while maintaining strong partnerships across both the customer base and signing agent network. The Signing Services Coordinator ensures that all processes are handled with meticulous attention to detail and adherence to performance standards.</p>
<p>We are looking for a detail-oriented and friendly Receptionist for our client New Orleans, Louisiana. This role is ideal for someone who excels in customer service and is skilled at managing front desk operations. You will play a key role in ensuring smooth communication and efficient administrative support. This is a short-term contact employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist visitors by managing the front desk and buzzing in guests as needed.</p><p>• Handle incoming and outgoing mail, ensuring timely distribution.</p><p>• Operate multi-line phone systems to answer calls and direct inquiries appropriately.</p><p>• Perform clerical duties such as data entry and maintaining organized records.</p><p>• Coordinate email correspondence and respond promptly to inquiries.</p><p>• Schedule appointments and manage calendars to support efficient workflows.</p><p>• Utilize Microsoft Word and Outlook for basic document creation and communication tasks.</p>
We are looking for an experienced Customer Service Representative with a background in financial services to join our team in Memphis, Tennessee. The ideal candidate will have expertise in the banking industry and a proven ability to deliver exceptional customer experiences while handling financial inquiries.<br><br>Responsibilities:<br>• Respond to customer inquiries regarding financial products and services with professionalism and accuracy.<br>• Assist clients in resolving issues related to banking transactions and account management.<br>• Analyze customer needs and provide tailored solutions to enhance satisfaction.<br>• Process and verify financial documentation in compliance with company policies.<br>• Maintain up-to-date knowledge of banking regulations and company offerings.<br>• Collaborate with team members to improve service delivery and achieve department goals.<br>• Handle escalated customer concerns with tact and effectiveness.<br>• Document customer interactions and resolutions in the system for record-keeping purposes.<br>• Provide recommendations to improve processes based on customer feedback and observations.
We are looking for a detail-oriented Administrative Assistant to join our team in Charlotte, North Carolina. In this role, you will play a pivotal part in supporting administrative processes and ensuring smooth communication with clients, legal professionals, and internal teams. This is a long-term contract position that offers the opportunity to work in a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Serve as the primary point of contact for external stakeholders, including realtors, attorneys, and home buyers, ensuring all interactions are clear and well-organized.<br>• Coordinate with attorneys to finalize closing documents and submit necessary files for accounting and revenue booking.<br>• Review and manage documentation to ensure accuracy and compliance, maintaining organized records in Salesforce.<br>• Utilize Salesforce, Excel, and E1 accounting software to track and manage data efficiently.<br>• Support the full lifecycle of home-closing operations, from initiation to completion, while adapting to urgent changes or high-priority tasks.<br>• Assist with data entry and administrative duties to keep processes running smoothly.<br>• Communicate effectively across all organizational levels, including peers, managers, and executives.<br>• Provide exceptional customer service by addressing inquiries and resolving issues promptly.<br>• Maintain organization and attention to detail in a fast-paced environment.<br>• Collaborate with internal teams to ensure seamless workflows and process improvements.
<p><strong>Client Service Associate – Wealth Management</strong></p><p>A boutique wealth management firm is seeking a <strong>Client Service Associate</strong> to join its high-touch, relationship-driven team. Located in Walnut Creek, CA, the firm serves a select group of clients through personalized financial advice and exceptional service. With a stable, referral-based client base and over 15 years of advisory experience, the team is known for its people-first culture and commitment to long-term relationships.</p><p><br></p><p><strong>Position Overview</strong></p><p>The Client Service Associate will be the primary point of contact for clients, supporting a range of financial and administrative tasks. This role is ideal for professionals who are detail-oriented, proactive, and passionate about delivering outstanding client experiences. The firm values personal and professional growth, encouraging continuous learning and development.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Assist clients with beneficiary updates, wire transfers, and rollover requests.</li><li>Respond promptly to client inquiries and provide support across financial products and services.</li><li>Facilitate client onboarding and ensure a smooth, welcoming experience.</li><li>Process client transactions including deposits, withdrawals, and account updates.</li><li>Collaborate with financial advisors to align actions with client financial plans.</li><li>Maintain accurate client records in CRM systems (Salesforce preferred).</li><li>Follow up on pending client requests to ensure timely resolution.</li><li>Uphold confidentiality and security of client information.</li><li>Provide administrative support including report preparation and client-facing materials.</li></ul><p><strong>Excited about this opportunity?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p>We are offering a contract employment opportunity for an <strong><em>Administrative Assistant</em></strong> for a Hotel located in Honolulu, Hawaii. The successful candidate will play a crucial role in ensuring smooth operations within the office, providing support to the general manager, and effectively managing communication with various stakeholders. To apply for this opportunity, please call us at <strong>808-531-0800.</strong> Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements.</p><p><br></p><p>Responsibilities</p><p>• Act as the first point of contact in the office, greeting and assisting visitors and guests as needed.</p><p>• Handle incoming calls and ensure efficient and courteous communication.</p><p>• Utilize association software to input and manage data, ensuring all information is up-to-date and accurate.</p><p>• Coordinate with various vendors.</p><p>• Assist the general manager with administrative tasks such as check requests, filing, and e-filing.</p><p>• Manage office mail and deliveries, ensuring all items are properly processed and delivered.</p><p>• Keep the office well-organized and stocked by managing office supplies.</p><p>• Ensure prompt scheduling and payment of performance vendors post each event.</p><p>• Maintain existing hard copy files while also ensuring an organized cloud-based system.</p><p><br></p>
<p>We're looking for a hands-on, organized, and team-oriented <strong>Warehouse Manager</strong> to lead operations at our Chesapeake distribution hub.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee all inbound and outbound product movement</li><li>Maintain accurate inventory records</li><li>Coordinate logistics and driver schedules</li><li>Print and manage sales orders</li><li>Lead and support the warehouse team</li><li>Communicate with clients on orders and inquiries</li></ul><p><strong>Additional Details:</strong></p><ul><li>On-site showroom</li><li>Schedule: Monday–Friday, 7:00 AM–4:30 PM (1-hour lunch)</li><li>Business casual dress code</li><li>Background check required</li></ul><p>If you're ready to lead a dynamic team and keep things moving smoothly, we’d love to hear from you.</p><p>Message me or comment below to learn more or apply.</p>
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Eden Prairie, Minnesota. In this role, you will play a key part in delivering exceptional service to members and providers while addressing their inquiries and concerns. If you are skilled in communication, problem-solving, and building strong relationships, this position offers a rewarding opportunity to make a positive impact.<br><br>Responsibilities:<br>• Resolve customer inquiries efficiently by addressing concerns on the first call and navigating through computer systems to provide accurate information.<br>• Communicate effectively and positively to foster strong relationships with members and providers.<br>• Actively listen and ask relevant questions to identify customer needs while accurately documenting information in internal systems.<br>• Investigate complex issues using multiple databases and collaborate with support teams to ensure timely resolution.<br>• Partner with colleagues to address escalated concerns and deliver solutions.<br>• Meet established performance metrics, including call quality, efficiency, customer satisfaction, and attendance.<br>• Exhibit empathy and professionalism while responding to customers and building rapport.<br>• Apply critical thinking to analyze problems and develop effective solutions.<br>• Maintain accurate records and perform data entry tasks as required.<br>• Schedule appointments and manage correspondence through email and other communication channels.
The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
<p>Robert Half Financial Services are currently recruiting for a Client Service Director role for Treasury Services of a global Bank located in downtown Manhattan New York. Our client requires 12+ years Client Services, Relationship Management or Prime Services experience within a global Bank, with knowledge of Treasury Services or Treasury Operations. The clients are large financial institutions, and this role assists with escalated queries and partner with the senior sales directors. The role is 4 days per week in the downtown Manhattan office.</p><p><br></p><p><u>Responsibilities</u></p><ul><li>Provide support for Escalations, Client Due Diligence, etc. reporting to Global Head, and Liaising w/Service Directors, Segment Heads, key stakeholders, etc.</li><li>Represent Global Client Service, leading Incidents, driving Client Engagement, Communication, etc. </li><li>Ensuring appropriate oversight & governance of our Risk & Control Framework</li><li>Strategize with key stakeholders to drive an intentional, ongoing transformation agenda (tactical & strategic)</li><li>Enhance & maintain robust, healthy partnerships with key stakeholders (internally & externally)</li><li>Oversee Team Governance & Structure: recruiting, retention, improve & maintain Voice of the Employee and Voice of the Client survey results, etc.</li><li>Lead with Thought, People/Client driven focus adhering to management policies and guidelines; cultivating Team Culture & Talent; embedding ongoing transformation principles</li><li>Mentor through ongoing coaching & development; continuing to strengthen your personal development needs</li><li>Gain & leverage a sound understanding of organizational hierarchy, to drive key strategic business needs (on/offshore)</li><li>Meet target objectives (performance, behavior, productivity & risk); achieve training journey requirements </li></ul>
<p>Our company is currently seeking to hire a qualified and experienced Customer Service Representative to join our team. The successful candidate will be expected to maintain a high level of customer satisfaction by ensuring all inquiries, complaints and problems are resolved efficiently.</p><p>Responsibilities will include:</p><ol><li>Responding promptly to customer inquiries in a polite and professional manner.</li><li>Handling and resolving customer complaints.</li><li>Processing orders, forms, applications, and requests.</li><li>Providing customers with product and service information.</li><li>Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken.</li><li>Monitoring customer service team and ensuring all policies and procedures are adhered to.</li><li>Developing and maintaining customer relationships and updating customer databases.</li><li>Performing any other duties as assigned by the management.</li></ol><p><br></p>
