Our client in Monroeville, PA is hiring for a Service Coordinator for a contract to hire opportunity. It is full time, hours ideally are 9AM - 5PM. Pay depending on experience: $25 - $30This role is responsible for customer service, coordination of technician schedules to fulfill service work, and administrative functions that support the efficient operation of a commercial HVAC service office. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavorLocation: What You Will Do• Work with Operations team and District Manager in scheduling and dispatching of Commercial HVAC Technicians for jobs (startups/repairs, warranty, maintenance).• Address customer inquiries and route questions of technical nature to the appropriate resource.• Track time and attendance for Technicians.• Coordinate job startups and maintain communication with customer regarding scheduling for the startup and follow-up on jobs in progress/completed.• Invoice and bill customers.• Perform local office AP/AR functions. Follow up with customer to ensure that payment has been received.• Ensure timely close-out on all work orders and that all associated paperwork (P.O., etc.) is received and filed with the proper job.• Coordinate warranty administration process.• Order parts and tracks shipments.• Enter and maintain information into Enterprise Resource System, including work orders, new customer information, and technician hours for billing purposes.• Maintain OSHA logs.• Answer telephones and greets customers and maintains professional and courteous customer contact.• Organize and coordinate inventory process.• Assist new hires in the completion of their new hire paperwork, completes employer required sections of forms (I-9) and responsible for sending to Human Resources on the new employee's first day of employment.• Gather local prevailing wage rate and send hours worked by Technicians on applicable jobs to Human Resources.• Provide initial notification of Workers Compensation claims to insurance carrier.• Maintains office equipment for service office.What's In It For You• The ability to make an impact and shape your career with a company that is passionate about growth.• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.Minimum Qualifications• High School Diploma or GED.• 3+ years of related experience, in Mechanical, Electrical, Plumbing service field or comparable industry.• Working knowledge of Microsoft Office Suite.• Strong written and verbal communication skills.• Strong organization, problem-solving, and customer service skills.

• Proven experience in dispatching, customer service, or logistics coordination. • Strong ability to handle customer inquiries professionally and efficiently. • Proficiency in Computer Aided Dispatch systems and enterprise resource software. • Excellent organizational skills to manage scheduling, invoicing, and administrative tasks. • Effective communication skills for liaising with customers, team members, and management. • Familiarity with accounts payable and receivable functions. • Ability to manage inventory processes and track shipments accurately. • Knowledge of workers’ compensation claim procedures and prevailing wage rates.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Monroeville, PA
onsite
Contract / Temporary to Hire
25.00 - 30.00 USD / Hourly
Our client in Monroeville, PA is hiring for a Service Coordinator for a contract to hire opportunity. It is full time, hours ideally are 9AM - 5PM. Pay depending on experience: $25 - $30This role is responsible for customer service, coordination of technician schedules to fulfill service work, and administrative functions that support the efficient operation of a commercial HVAC service office. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavorLocation: What You Will Do• Work with Operations team and District Manager in scheduling and dispatching of Commercial HVAC Technicians for jobs (startups/repairs, warranty, maintenance).• Address customer inquiries and route questions of technical nature to the appropriate resource.• Track time and attendance for Technicians.• Coordinate job startups and maintain communication with customer regarding scheduling for the startup and follow-up on jobs in progress/completed.• Invoice and bill customers.• Perform local office AP/AR functions. Follow up with customer to ensure that payment has been received.• Ensure timely close-out on all work orders and that all associated paperwork (P.O., etc.) is received and filed with the proper job.• Coordinate warranty administration process.• Order parts and tracks shipments.• Enter and maintain information into Enterprise Resource System, including work orders, new customer information, and technician hours for billing purposes.• Maintain OSHA logs.• Answer telephones and greets customers and maintains professional and courteous customer contact.• Organize and coordinate inventory process.• Assist new hires in the completion of their new hire paperwork, completes employer required sections of forms (I-9) and responsible for sending to Human Resources on the new employee's first day of employment.• Gather local prevailing wage rate and send hours worked by Technicians on applicable jobs to Human Resources.• Provide initial notification of Workers Compensation claims to insurance carrier.• Maintains office equipment for service office.What's In It For You• The ability to make an impact and shape your career with a company that is passionate about growth.• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best.Minimum Qualifications• High School Diploma or GED.• 3+ years of related experience, in Mechanical, Electrical, Plumbing service field or comparable industry.• Working knowledge of Microsoft Office Suite.• Strong written and verbal communication skills.• Strong organization, problem-solving, and customer service skills.
2025-12-11T19:53:39Z

Dispatcher Job in Monroeville, PA | Robert Half