We are looking for a dedicated Receptionist to join our team in North Syracuse, New York. This is a long-term contract position offering an excellent opportunity to provide valuable support to customers and ensure smooth operations. The role requires strong organizational skills and a commitment to delivering high-quality customer service.<br><br>Responsibilities:<br>• Welcome customers warmly and provide assistance as needed.<br>• Review and verify customer paperwork for accuracy and completeness.<br>• Manage and organize customer flow using the queuing system.<br>• Conduct and grade vision tests, ensuring compliance with standards.<br>• Input successful vision test results into the computer system.<br>• Guide customers in using kiosks to complete their transactions.<br>• Capture customer photographs for driver's licenses and other ID purposes.
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis. Based in Philadelphia, Pennsylvania, this role involves providing hands-on technical support for hardware and software installations, configurations, and troubleshooting. The ideal candidate will have expertise in Windows operating systems and a strong commitment to ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver onsite support for the setup and configuration of new Windows PC hardware to replace existing systems.<br>• Decommission outdated PC hardware in a secure and efficient manner.<br>• Perform operating system installations and ensure compatibility with Windows 10 and 11.<br>• Join computers to the appropriate domain and configure network settings.<br>• Install and configure software applications as required.<br>• Transfer user profile settings and data to new devices.<br>• Map network drives and ensure proper access to shared resources.<br>• Set up and configure printers and other peripherals on user systems.<br>• Customize user preferences to align with individual requirements.<br>• Securely erase data from hard drives to maintain confidentiality.
<p><strong>Overview:</strong></p><p>We’re seeking a dynamic Human Resources Generalist & Recruiter to serve as a strategic partner to our teams. This role bridges hands-on HR operations and full-cycle recruiting, supporting staff across the employee journey and helping the company grow by attracting strong talent.</p><p><strong>Key Duties:</strong></p><ul><li>Oversee onboarding procedures for new hires and ensure a seamless transition into the organization.</li><li>Administer uniform distribution and tracking for personnel.</li><li>Handle general office administrative tasks such as ordering supplies and maintaining office inventory.</li><li>Ensure all employee records are accurately maintained and updated.</li><li>Organize training sessions for incoming team members and facilitate ongoing workforce development.</li><li>Prepare and distribute HR-related reports, letters, and communications.</li><li>Investigate legal matters involving EEOC, FLSA, DOL and work in collaboration with legal counsel as needed.</li><li>Support requests for workplace accommodations, including but not limited to FMLA, ADA, religious observances, and support animal needs.</li><li>Act as the initial point of contact for all HR-related inquiries, whether by phone or email.</li><li>Exercise good judgment in escalating situations to management when required.</li><li>Carry out routine HR administrative functions related to compensation, benefits administration, leave management, discipline, conflict resolution, and performance management.</li><li>Respond to employment questions from applicants, employees, and supervisors, and refer more complex cases to the appropriate authority.</li><li>Monitor and ensure adherence to federal, state, and local employment laws, reviewing policies and procedures regularly for compliance.</li><li>Enter and manage personnel data within the HRIS platform.</li><li>Stay informed about current HR trends, evolving employment legislation, and advancements in human resources technology.</li><li>Manage end-to-end recruitment for all open positions, with a primary focus on sourcing Class A CDL drivers.</li><li>Write and publish job postings; oversee recruitment sourcing and budgeting.</li><li>Identify, vet, and interview candidates, maintaining a robust pipeline of talent.</li><li>Work closely with hiring managers to analyze staffing needs and make hiring recommendations.</li><li>Enhance the organization’s reputation as an employer of choice through social and community engagement.</li><li>Maintain accurate records in the applicant tracking system, monitor recruiting metrics, and produce regular reports.</li><li>Ensure hiring processes comply with DOT and employment legislation standards.</li><li>Perform additional tasks as directed.</li></ul>
<p>We are looking for a skilled Desktop Support Technician to join our team. In this role, you will be responsible for ensuring smooth operation and maintenance of desktop systems, hardware, and software. You will provide technical support to associates, troubleshoot issues, and ensure optimal functionality of IT systems.</p><p><br></p><p>Responsibilities:</p><p>• Provide support for desktop operating systems and applications, including O365, and specialized production labeling systems.</p><p>• Install, configure, and set up new desktop and laptop computers for employees.</p><p>• Respond to helpdesk inquiries and assist associates with technical issues.</p><p>• Facilitate video conference setup and troubleshooting as needed.</p><p>• Diagnose and resolve hardware issues related to desktops, laptops, scales, thermal printers, and handheld scanners.</p><p>• Maintain detailed and accurate records of hardware inventory and software licensing agreements.</p><p>• Deliver training sessions for new hires and promoted associates on network access and IT systems, as well as ongoing education for all employees.</p><p>• Perform upgrades, troubleshooting, and proactive maintenance for production labeling systems.</p>
<p>We are seeking a <strong>hands-on technical manager</strong> to lead and actively contribute to the design, implementation, and operation of enterprise IT infrastructure. This role combines leadership with deep technical expertise, focusing on <strong>data center technologies, networking, virtualization, and cloud platforms</strong> to ensure reliability, performance, and security across hybrid environments.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as a <strong>technical lead</strong>, actively configuring, troubleshooting, and optimizing infrastructure systems.</li><li>Manage and participate in the administration of <strong>data center technologies</strong>, including servers, storage, and <strong>VMware virtualization</strong>.</li><li>Design and maintain <strong>enterprise networking solutions</strong>, including <strong>SD-WAN</strong>, network segmentation, and advanced security practices.</li><li>Lead <strong>cloud architecture and migration projects</strong>, with hands-on experience in <strong>Azure</strong> and hybrid cloud environments.</li><li>Implement and manage <strong>Infrastructure as Code (IaC)</strong> and <strong>DevOps practices</strong> for automation and scalability.</li><li>Ensure operational excellence, cybersecurity resilience, and compliance with industry standards.</li><li>Collaborate with cross-functional teams to deliver secure, reliable, and cost-effective technology solutions.</li><li>Mentor and guide team members while remaining actively involved in technical execution.</li></ul><p><br></p>
<p>Job Summary:</p><p><br></p><p>We are seeking a skilled and motivated System Engineer to join our team in New York City. As a System Engineer, you will be responsible for maintaining and optimizing our IT infrastructure, ensuring the smooth operation of our systems, and providing technical support to end-users. The ideal candidate should have 5+ years of experience in system administration, with a strong focus on Azure, Windows, Active Directory, VMware, Barracuda Backups Appliance, SAN Nimble storage, and MFT/SFTP technologies.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>Manage and maintain the company's IT infrastructure, including servers, storage systems, network devices, and related components.</p><p>Monitor and troubleshoot system performance, ensuring high availability and reliability of all systems.</p><p>Configure and administer Azure cloud services, including virtual machines, storage, networking, and security.</p><p>Oversee the Windows server environment, including installation, configuration, and maintenance of servers and services.</p><p>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</p><p>Perform virtualization tasks using VMware, including server provisioning, virtual machine management, and troubleshooting.</p><p>Administer and monitor Barracuda Backups Appliance for data backup and recovery operations.</p><p>Maintain and support SAN Nimble storage systems, ensuring optimal performance and availability.</p><p>Collaborate with cross-functional teams to implement and maintain secure file transfer protocols (MFT) and secure file transfer protocol (SFTP) solutions.</p><p>Perform system upgrades, patches, and security updates in accordance with industry best practices.</p><p>Provide technical support to end-users, resolving issues related to hardware, software, and network connectivity.</p><p>Create and maintain documentation related to system configurations, procedures, and troubleshooting guides.</p><p><br></p><p><br></p><p><br></p>
<p>We are looking for a highly skilled Remote Oracle Cloud Database Administrator to join our team in Texas, must be able to go onsite in Houston or Dallas market. In this role, you will be responsible for managing, securing, and optimizing Oracle Exadata systems across on-premises and cloud environments. Your expertise in database architecture, advanced security measures, and performance tuning will ensure the seamless operation and protection of mission-critical systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain Oracle Exadata systems, including storage, compute nodes, and networks across both on-premises and cloud environments.</p><p>• Implement advanced security protocols such as encryption, access controls, and auditing to safeguard database environments.</p><p>• Perform installations, configurations, patching, and upgrades of Exadata software and firmware with minimal disruption.</p><p>• Monitor database performance, identify and resolve issues proactively, and optimize systems for peak efficiency.</p><p>• Develop and execute comprehensive backup and recovery plans to support business continuity and disaster recovery.</p><p>• Collaborate with cross-functional teams to address database-related requirements while ensuring compliance and security standards.</p><p>• Automate routine database administration and security processes using scripting languages to enhance efficiency.</p><p>• Participate in capacity planning and disaster recovery exercises, focusing on secure architecture and compliance.</p><p>• Provide 24/7 production support, including handling urgent incidents related to database performance or security.</p>
<p><strong>Overview</strong></p><p>We’re seeking a seasoned IT professional to help shape and strengthen our technology operations. In this role, you’ll take ownership of critical cloud platforms, identity management, and SaaS administration while driving projects that enhance security, efficiency, and scalability. Acting as the primary partner to the Director of IT Operations, you’ll play a key role in improving processes, implementing automation, and ensuring a seamless experience for users across the organization. This is an opportunity for someone who thrives on solving complex challenges and delivering impactful results in a dynamic environment.</p><p><br></p><p><strong>POSITION: SENIOR IT OPERATION ENGINEER</strong></p><p><strong>LOCATION: DOWNTOWN DALLAS - FULLY ONSITE (parking is paid for)</strong></p><p><strong>SALARY: $115K - $125K </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Administer and maintain Google Workspace, Azure AD, Okta, JAMF, and Intune.</li><li>Oversee identity and access management (IAM), SSO, MFA, conditional access, and integrations.</li><li>Manage Slack, Zoom, and other core SaaS platforms.</li><li>Lead IT operations projects with clear timelines and deliverables.</li><li>Automate workflows and administrative tasks using PowerShell, Python, or similar tools.</li></ul>
<p>Position Overview</p><p>As the Sr. Network Engineer, you will play a critical role in shaping and establishing network standards to ensure optimal performance and security. Analyzing and resolving complex network related issues for seamless operation. Conduct comprehensive analysis and testing of all elements within network infrastructure and design secure nationwide networks that align with business objectives and establishes standards to guide implementations. This position requires a proactive individual with strong analytical skills and a deep understanding of network design and security. </p><p>Key Responsibilities</p><p>• Designs secure network solutions that maximize the sharing of applications, information, and resources across the company.</p><p>• Coordinates with multiple vendors/departments to procure network-related hardware, software, and services.</p><p>• Investigates and resolves problems, inefficiencies, and performance issues.</p><p>• Evaluates, tests, recommends, and implements specific network solutions.</p><p>• Develops advanced/leading-edge technologies and/or concepts.</p><p>• Mentor junior network admin and engineer.</p><p>• Independently analyzes and provides innovative solutions to network engineering and design projects.</p><p>• Reverse engineer and develop solutions/strategy for onboarding and converting acquired companies into FBM’s standard network technology stack.</p><p><br></p>
<p>We are looking for a skilled IT Support Technician to join our team in Albuquerque, New Mexico. The IT Support Technician is responsible for providing onsite and remote technical support to clients. This role focuses on first-response troubleshooting, hardware setup, basic networking tasks, and escalation to higher-tier engineers when necessary. The position requires strong customer service skills, attention to detail, and the ability to follow established procedures and documentation.</p><p><br></p><p><strong>Primary Responsibilities</strong></p><ul><li>Provide <strong>onsite technical support</strong> for client locations during normal business hours</li><li>Perform<strong> troubleshooting</strong> for desktops, laptops, printers, scanners, and peripherals</li><li>Assist with <strong>user account setup</strong>, password resets, and basic Microsoft 365 support</li><li>Install, replace, and configure <strong>workstations, monitors, docking stations, and basic network equipment</strong></li><li>Perform <strong>basic network checks</strong> (connectivity, cabling, patch panels, switch ports)</li><li>Document all work clearly in the ticketing system, including time entries and resolution notes</li><li>Follow escalation procedures for issues requiring Level 3 support</li><li>Maintain professional appearance and communication when interacting with clients</li><li>Adhere to company security, compliance, and safety policies at all times</li><li>Assist with workstation deployments, upgrades, and refresh projects</li><li>Support basic VoIP phone setups and troubleshooting</li><li>Perform routine maintenance tasks as assigned</li><li>Assist senior technicians during larger onsite projects</li><li>Participate in ongoing training and skill development</li><li>Other duties as needed.</li></ul><p><strong>Career Progression</strong></p><p>This role is designed as a<strong> </strong>pathway into:</p><ul><li>Level 2 Field Technician</li><li>Help Desk Engineer</li><li>Systems / Network Engineer</li></ul><p>Advancement is based on performance, technical growth, and business needs.</p>
<p>We are looking for a skilled Desktop Support Technician II to join our team in Irving, Texas. In this long-term contract position, you will play a key role in providing technical support to end-users, ensuring the smooth operation and maintenance of hardware, software, and devices. This is an excellent opportunity to work in a dynamic environment within the mortgage industry.</p><p><br></p><p><strong>Title: IT Support Specialist </strong></p><p><strong>Location: Irving, Tx </strong></p><p><strong>Pay: $25-30 per hour </strong></p><p><strong>Duration: 6 Month Contract to Hire </strong></p><p><br></p><p>Responsibilities:</p><p>• Evaluate hardware and software requests, offering solutions that align with business needs and corporate standards while maintaining proper documentation.</p><p>• Configure and maintain end-user environments, including setting up new hardware, addressing virus alerts, installing software updates, and conducting tests.</p><p>• Deliver direct technical support to users by restoring services, conducting training sessions, and coordinating warranty repairs with third-party vendors.</p><p>• Install, support, and retire hardware such as desktops, laptops, monitors, printers, and mobile devices, ensuring proper software installation and secure data wiping before reissue.</p><p>• Develop and update documentation for troubleshooting processes and incident resolution, while identifying opportunities for process improvements.</p><p>• Assist with facility moves and ensure all equipment is set up correctly under supervision.</p><p>• Ensure compliance with company policies and regulations, escalating concerns when necessary.</p><p>• Troubleshoot user issues by analyzing the end-user environment and related technologies, resolving most common problems efficiently.</p><p>• Maintain professionalism and composure in high-pressure situations, providing courteous and tactful assistance to clients and colleagues.</p><p>• Investigate client issues to identify root causes, ensuring a client-focused approach in all interactions.</p>
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment.<br><br>Responsibilities:<br>• Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool.<br>• Provide remote support to users through IT service desk tools or Skype for Business.<br>• Manage and maintain Active Directory and Office 365 accounts effectively.<br>• Deliver hands-on technical support to internal staff, including hardware and software troubleshooting.<br>• Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues.<br>• Ensure timely updates and resolutions for service desk tickets to meet user needs.<br>• Collaborate with team members to address complex technical challenges.<br>• Perform routine maintenance and updates for IT equipment and systems.<br>• Offer on-site assistance at users’ desks when required to resolve issues.
We are looking for a dedicated Field Technical Support Engineer to join our team in Louisville, Kentucky. This Contract to permanent position requires a skilled individual who can provide hands-on support for desktop systems, printers, and mobile devices while ensuring optimal functionality across hardware and software platforms. The role involves a mix of in-office and travel responsibilities, supporting technical operations both locally and at remote worksites.<br><br>Responsibilities:<br>• Diagnose and resolve issues related to hardware, software, and network connectivity efficiently and accurately.<br>• Install, configure, and maintain desktop computers, printers, and mobile devices, ensuring compliance with company standards.<br>• Prepare and deploy devices for new employees, including imaging and setup of workstations.<br>• Perform updates, patches, and routine maintenance for operating systems and core applications.<br>• Provide basic network troubleshooting and collaborate with engineers on connectivity and performance issues.<br>• Maintain accurate documentation of technical issues, resolutions, and inventory records.<br>• Offer attentive and approachable technical support to users with varying levels of expertise.<br>• Assist with backups, security configurations, and preventive maintenance tasks.<br>• Travel as needed to remote worksites to provide technical support and set up equipment.<br>• Support technology improvements and collaborate on system upgrades with IT leadership.
<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol><p><br></p>
<p>We are looking for an experienced Technical Support Analyst to join our team on a contract basis. In this role, you will provide technical assistance and support across two locations, ensuring smooth operation and resolution of IT-related issues. This position requires a proactive individual with strong problem-solving skills and expertise in Apple devices and systems.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier I helpdesk support to users across two sites, addressing technical issues promptly and effectively.</p><p>• Diagnose and troubleshoot hardware, software, environmental, and user-related problems, collaborating with vendors when necessary.</p><p>• Conduct research on unresolved issues and propose solutions to improve user experience.</p><p>• Manage device lifecycles, including acquisition, deployment, collection, erasure, and sale.</p><p>• Perform repair and maintenance tasks for various equipment and technical services, such as printers.</p><p>• Create and update documentation for procedures and practices to ensure consistency and efficiency.</p><p>• Promote the continuous enhancement of technology support processes.</p><p>• Handle additional duties as needed to support the IT team and organizational goals.</p>
We are looking for a dedicated Field IT Support Specialist to provide hands-on technical assistance for warehouse operations in Springfield, Tennessee. In this fully on-site role, you will ensure the smooth functioning of IT systems critical to purchasing, production control, and logistics processes. This position involves troubleshooting, maintaining, and optimizing hardware, software, and network systems directly within warehouse environments.<br><br>Responsibilities:<br>• Diagnose and resolve on-site IT issues, including hardware malfunctions, software errors, and network connectivity problems.<br>• Ensure smooth operation of critical applications and systems used in warehouse logistics and production control.<br>• Install, configure, and maintain IT equipment to meet operational needs.<br>• Collaborate with development teams to identify and resolve system-related challenges.<br>• Train warehouse staff on effective use of technology and adherence to best practices.<br>• Manage user accounts, permissions, security protocols, and data backup systems.<br>• Assist in deploying new technology systems and performing upgrades across warehouse locations.<br>• Provide timely and effective technical support to minimize disruptions in operations.<br>• Document IT processes and maintain accurate records of system configurations and issues.
We are looking for a skilled Deployment Technician to join our team in Orange, Connecticut. In this Contract to permanent position, you will play a vital part in supporting end users and ensuring smooth technology operations. This is an excellent opportunity for professionals with a strong background in desktop support and IT deployments.<br><br>Responsibilities:<br>• Provide comprehensive desktop support to resolve technical issues for end users.<br>• Perform upgrades to Windows 10 and 11 operating systems, ensuring seamless transitions.<br>• Execute PC refresh and lifecycle refresh processes to maintain optimal system performance.<br>• Configure and deploy computer hardware, ensuring proper installation and functionality.<br>• Manage Active Directory tasks, including user account creation and maintenance.<br>• Collaborate with team members to address deployment challenges and deliver solutions.<br>• Maintain detailed documentation of configurations, deployments, and system updates.<br>• Conduct troubleshooting and resolve hardware and software issues effectively.<br>• Support end users with technical inquiries and deliver exceptional customer service.
We are looking for a dedicated Help Desk Analyst to join our team in Kalamazoo, Michigan. This long-term contract position offers an exciting opportunity to provide technical support and assistance to ensure smooth operations within the paper and packaging industry. The role requires onsite work and involves troubleshooting, setup, and maintenance of IT systems and equipment.<br><br>Responsibilities:<br>• Diagnose and resolve basic IT issues, ensuring minimal disruption to daily operations.<br>• Perform imaging and configuration tasks for PCs and laptops to prepare them for use.<br>• Set up and maintain workstations, ensuring optimal functionality.<br>• Install, configure, and maintain printers and other hardware, ensuring seamless connectivity.<br>• Conduct basic troubleshooting for IT systems to identify and resolve technical issues.<br>• Provide support for Android and Apple devices, ensuring proper configuration and usability.<br>• Manage user access and permissions through Active Directory.<br>• Collaborate on deployment and configuration management tasks to enhance system performance.<br>• Support Cisco and Citrix technologies, ensuring efficient network and software operations.<br>• Offer guidance and assistance with Mac computers and Microsoft systems.
<p>We are looking for a skilled Help Desk Analyst I to join our team in the York, PA area. In this long-term contract position, you will provide exceptional technical support to internal users, ensuring smooth operation of hardware, software, and systems. This role requires strong troubleshooting abilities, excellent communication skills, and the ability to work efficiently in a fast-paced environment. For consideration, please apply directly!</p><p><br></p><p>Responsibilities:</p><p>• Deliver courteous and efficient support to internal users through the IT Service Desk.</p><p>• Diagnose and resolve technical issues related to hardware, software, and networking before escalating when necessary.</p><p>• Maintain detailed records of all service calls and resolutions using the designated tracking system.</p><p>• Provide remote technical assistance to users as required.</p><p>• Collaborate in team meetings and share constructive feedback for process improvements.</p><p>• Manage service desk communications in the absence of the Lead Service Desk Technician.</p><p>• Participate in after-hours support using company-issued mobile devices.</p><p>• Complete service requests and updates within the tracking tool promptly.</p><p>• Maintain attentive and positive interactions with clients and colleagues.</p><p>• Contribute to ongoing efforts to enhance service desk procedures and workflows.</p>
<p>Robert Half Technology is searching for a skilled <strong>Help Desk Support Specialist </strong>for a client headquartered in Nashville, Tennessee. This role is a 6-month contract with the possibility of extension based on performance, 40 hours per week and is 100% remote. </p><p><br></p><p><strong>Responsibilities: </strong></p><p>• Respond to incoming service requests in a timely manner, gather pertinent information and document in the Help Desk System</p><p>• Classify, and prioritize all service requests according to department standards and guidelines</p><p>• Troubleshoot issues related to personal computer hardware, software, and operating systems; printers; email; network/internet access; mobile devices, and any other requests within the scope of their expertise. </p><p>• Document all activity in a timely manner using the internal Help Desk System according to departmental standards and guidelines. </p><p>• Reassign and/or escalate service requests in a timely manner to the appropriate resource and level when necessary</p><p>• Work with Support Engineers and other internal service providers to guarantee smooth handoffs</p><p>• Mentor Help Desk Technician I staff to improve their technical proficiency and customer service level </p><p>• Assist DS Support Manager with internal projects that improve the overall effectiveness of the Help Desk Team</p><p>• Monitor Help Desk Team workloads and backlogs to facilitate higher service level and achieve team goals </p>
<p><strong>Position Overview:</strong></p><p>The Operational Support Technician provides daily technical support to end-users across the organization, ensuring the reliability and security of a range of devices and systems, including computers, mobile devices, access controls, security infrastructure, and audiovisual equipment. This is a hands-on role that emphasizes both technical expertise and a strong commitment to customer service.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
<p><strong>Overview</strong></p><p>Our client is seeking a hands‑on <strong>IT Support Specialist</strong> to provide day‑to‑day technical assistance across corporate systems, devices, and office environments. This role supports multiple operating systems, AV setups, and end‑user onboarding/offboarding while contributing to ongoing IT initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>End‑User Support</strong></p><ul><li>Provide daily technical support via walk‑ups, tickets, email, chat, and phone.</li><li>Troubleshoot issues across <strong>Windows, macOS, and Linux (Ubuntu)</strong>.</li><li>Deliver <strong>AV and conference room support</strong> for meetings and events.</li><li>Image and deploy devices using <strong>Microsoft Intune/Autopilot</strong>.</li></ul><p><strong>Systems & Hardware</strong></p><ul><li>Install, maintain, and upgrade computers, software, and peripherals.</li><li>Support networking, server infrastructure, and multimedia systems as needed.</li></ul><p><strong>User Management</strong></p><ul><li>Handle <strong>onboarding/offboarding</strong>, including equipment setup and account access.</li><li>Support new hires with workstation setup and IT orientation.</li></ul><p><strong>Facilities & Office Tech</strong></p><ul><li>Support client's office locations with facility‑related technology needs.</li><li>Coordinate with building management, telco providers, and ISPs.</li></ul><p><strong>Projects & Initiatives</strong></p><ul><li>Assist with corporate IT projects, upgrades, and process improvements.</li><li>Contribute to client's technology initiatives as assigned.</li></ul>
We are looking for a dynamic Leasing Agent to join our team in Long Beach, California. In this long-term contract position, you will play a pivotal role in managing leasing activities across a multi-site portfolio of residential properties. The ideal candidate is detail oriented, has experience, demonstrates a passion for customer service, and has an aptitude for multitasking in a fast-paced environment.<br><br>Responsibilities:<br>• Greet prospective clients warmly and assess their needs to match them with suitable properties.<br>• Provide detailed information about residential properties and the surrounding community to prospective tenants.<br>• Schedule and conduct property tours, ensuring units are presented in the best possible condition.<br>• Oversee the application process, including collecting deposits and ensuring adherence to Fair Housing regulations.<br>• Collaborate with Property Managers and Maintenance teams to address tenant concerns and maintain property standards.<br>• Monitor advertising efforts and adjust strategies to enhance leasing performance.<br>• Conduct regular inspections of vacant units, document conditions using AppFolio, and post advertisements online.<br>• Execute leasing agreements and related documents with tenants who have relevant experience, ensuring compliance with company policies.<br>• Support marketing initiatives by offering creative ideas to promote properties and attract new tenants.<br>• Stay informed on local market trends and competition to maintain a competitive edge.
<p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support.</p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p>
