Job Summary:<br>Handles urgent support requests with ongoing project work, organize daily tasks, and ensure smooth operations across our contact center, home-office environment, and over 150+ remote clinics. This role requires a strong understanding of desktop support, computer networking, and software troubleshooting, along with excellent communication skills to assist users across the organization.<br><br>Responsibilities:<br>• CONTACT CENTER SUPPORT<br>• CONFIGURE AND MAINTAIN WORKSTATIONS, HEADSETS, AND DESK SETUPS<br>• COORDINATE MOVES, ADDITIONS, AND CHANGES (MACS) FOR CONTACT CENTER STAFF<br>• MANAGE INVENTORY AND TRACK EQUIPMENT FOR NEW-HIRE ONBOARDING<br>• HOME OFFICE SUPPORT<br>• IMAGE AND DEPLOY COMPUTERS; TROUBLESHOOT HARDWARE AND SOFTWARE ISSUES IN A TIMELY MANNER.<br>• MAINTAIN PERIPHERALS (PRINTERS, SCANNERS, ETC.) AND PHONE SYSTEMS<br>• OVERSEE HOME-OFFICE INVENTORY<br>• WHITE-GLOVE EXECUTIVE SUPPORT<br>• REMOTE CLINIC SUPPORT<br>• PROVIDE DESKTOP, PRINTER, PHONE, PERIPHERAL, AND SOFTWARE SUPPORT FOR 180+ CLINICS<br>• EXECUTE CLINIC ADDS, MOVES, AND WIRING CHANGES AS PART OF SPECIAL PROJECTS<br>• GATHER DATA, UPDATE AND MANAGE CLINIC INVENTORY DOCUMENTATION<br><br>Qualifications:<br>• EXPERIENCE WITH A TROUBLE-TICKETING SYSTEM (E.G., SERVICE DESK)<br>• PROFICIENT IN MICROSOFT WINDOWS 10 AND 11 ENVIRONMENTS<br>• STRONG KNOWLEDGE OF MICROSOFT OFFICE, TEAMS, AND SHAREPOINT<br>• PRINTER TROUBLESHOOTING (HP, EPSON, CANON)<br>• NETWORK TROUBLESHOOTING: MODEMS, ROUTERS, ETHERNET WIRING, WIRELESS NETWORKING<br>• PHONE SYSTEMS: RJ-11 AND VOIP CONFIGURATION AND SUPPORT<br>• FAX: RJ-11 AND E-FAX TROUBLESHOOTING<br>• EXPERIENCE CREATING AND MAINTAINING KNOWLEDGEBASE ARTICLES<br>• DEMONSTRATED MULTI-TASKING ABILITIES AND EXCELLENT ORGANIZATIONAL SKILLS<br>• COMMUNICATE EFFECTIVELY WITH TEAM MEMBERS AND END-USERS TO UNDERSTAND THEIR TECHNICAL NEEDS.<br>• DOCUMENT ALL SUPPORT ACTIVITIES AND MAINTAIN ACCURATE RECORDS OF INCIDENTS AND RESOLUTIONS.<br>• EXCELLENT PROBLEM-SOLVING SKILLS.<br>• ABILITY TO COMMUNICATE TECHNICAL INFORMATION CLEARLY TO NON-TECHNICAL USERS.<br>• STRONG ORGANIZATIONAL SKILLS WITH ATTENTION TO DETAIL.
<p>We are looking for a dedicated and detail-oriented Office Assistant to join our team in Miami, Florida. This is a long-term contract position offering part-time hours, with a schedule of three 8-hour workdays per week. In this role, you will support the accounting department and contribute to the efficient operation of our office.</p><p><br></p><p>Responsibilities:</p><p>• Organize and maintain filing systems to ensure accurate record-keeping.</p><p>• Match tickets and verify documentation for accuracy.</p><p>• Stamp and process incoming documents in a timely manner.</p><p>• Apply appropriate codes to documents for classification purposes.</p><p>• Collect paperwork from nearby locations as needed.</p><p>• Scan invoices and other documents to maintain digital records.</p><p>• Perform receptionist duties, including answering inbound calls and addressing inquiries.</p><p>• Assist with general clerical tasks to support office operations.</p><p><br></p><p>Will be Part time - about 3 days a week </p><p><br></p><p>Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072</p>
We are looking for a dynamic DevSecOps Manager to oversee our talented DevSecOps team and drive a security-focused approach to application development and operations. This role offers an exciting opportunity to lead strategic initiatives while remaining hands-on in technical aspects to ensure the security, reliability, and compliance of our SaaS platform. Based in Malvern, Pennsylvania, you will play a key role in fostering cross-functional collaboration and guiding our team toward continuous improvement.<br><br>Responsibilities:<br>• Develop and implement a comprehensive DevSecOps strategy that prioritizes security and efficient delivery across all processes.<br>• Lead, mentor, and manage a small team of DevSecOps engineers, supporting growth and providing constructive feedback.<br>• Collaborate with development, operations, and business teams to ensure the secure and seamless operation of our SaaS platform.<br>• Drive SOC2 compliance efforts by implementing and maintaining security controls to protect data integrity and system availability.<br>• Oversee platform operations and establish robust security measures and business recovery planning strategies.<br>• Take a hands-on approach to leadership by actively contributing to technical tasks and setting an example for the team.<br>• Create and manage CI/CD pipelines, ensuring secure and efficient software delivery.<br>• Monitor and enhance security tools and protocols within cloud environments to safeguard sensitive information.<br>• Address operational challenges promptly, offering tactical solutions to ensure uninterrupted service.<br>• Continuously evaluate and improve DevSecOps practices to align with industry standards and organizational goals.
We are looking for an experienced Dispatcher to oversee and support container and trucking operations in Port Newark, New Jersey. This contract position offers the potential for permanent employment and requires a proactive individual who can manage logistics efficiently while maintaining clear communication with drivers, customers, and internal teams. The role involves ensuring smooth dispatch processes and addressing any issues that arise during daily operations.<br><br>Responsibilities:<br>• Coordinate container and trucking moves, including pick-ups, deliveries, and scheduling appointments, while ensuring driver assignments are managed effectively.<br>• Monitor driver progress and load statuses, providing assistance to resolve operational challenges when needed.<br>• Update and maintain dispatch systems with accurate load and container information.<br>• Track and analyze operational metrics such as on-time performance, driver productivity, container turnaround times, and exposure to demurrage or detention fees.<br>• Generate concise daily and weekly reports to support dispatch operations and leadership decision-making.<br>• Identify and escalate recurring trends, bottlenecks, or operational issues to the dispatch manager.<br>• Ensure thorough documentation of dispatch activities and move details to maintain accuracy and compliance.<br>• Communicate effectively with drivers, customers, terminals, and internal teams to facilitate seamless execution of logistics operations.
<p>We are looking for a dedicated Operations Support Specialist to join our team in Miamisburg, Ohio. This role involves providing exceptional customer service and administrative assistance to ensure smooth operations across various departments. As a Contract to permanent position, this opportunity offers the potential for long-term growth and development within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices efficiently and accurately to maintain timely payment schedules.</p><p>• Provide operational assistance to multiple departments, ensuring their needs are met effectively.</p><p>• Update and manage customer data while completing essential administrative tasks.</p><p>• Follow up on cases requiring action and escalate issues to the appropriate team members when necessary.</p><p>• Record order details in the computer system to ensure accurate tracking and processing.</p><p>• Label packages with all necessary information, ensuring clarity and compliance.</p><p>• Verify that all shipping documentation is complete and legible before dispatching packages.</p><p>• Pack items securely for shipment, adhering to company standards.</p><p>• Monitor inventory levels and place orders for additional units as needed.</p><p>• Assist with spare parts management, shipping, and receiving tasks as required.</p><p><br></p><p>For immediate consideration, call 937.224.8326</p>
<p>Robert Half is seeking a Nurse Aid Proctor for one of our top clients Tacoma, WA ensure the integrity and security of the testing process. This role involves monitoring candidates during examinations, maintaining compliance with testing protocols, and delivering a seamless candidate experience. The Nurse Aid Proctor is integral to the administration processes for new healthcare professionals - apply for the Nurse Aid Proctor opportunity today! </p><p><br></p><p>Part-time | 3 days weekly / 8-hour shifts | Location: Tacoma, WA | Employment Type: Contract-to-hire </p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluation of Candidate Skills Proctor computerized knowledge-based examinations. </li><li>Prepare for test events by monitoring rosters and ensuring proper site setup and cleanup. </li><li>Maintain control of the test area by following established policies and procedures. </li><li>Greet candidates and verify identification.</li><li>Monitor candidates during written and practical exams.</li><li>Observe and rate candidates during practical exams.</li><li>Resolve candidate issues or escalate to the appropriate supervisor. </li><li>Protect exam content through secure administration of computer-based testing. </li><li>Perform basic technical troubleshooting (e.g., reboot workstations, reset passwords). </li><li>Report any irregularities or incidents to the appropriate supervisor.</li></ul>
<p><strong>**Please note this role is onsite M-F in Sandy Springs, GA. Candidates that don't live in Metro Atlanta will not be considered for this position!**</strong></p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Help Desk Technician (Tier 1)</strong> to provide day-to-day technical support for corporate IT systems and infrastructure. This role involves assisting employees with hardware, software, and network issues, as well as supporting onboarding and offboarding processes. You’ll work on a mix of <strong>daily support tickets, walk-ups, remote troubleshooting</strong>, and occasional project work.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical support for internal systems, hardware, and network infrastructure via walk-ups, tickets, email, IM, or phone</li><li>Install, upgrade, and support computer systems, software, peripherals, and multimedia conferencing solutions</li><li>Assist with server and networking infrastructure as needed</li><li>Handle <strong>onboarding and offboarding</strong> of users, including new hire setup</li><li>Offer facilities support for office locations, including building, telco, and ISP management</li><li>Participate in client's initiatives and project work as assigned</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
<p><strong>Job Description:</strong></p><p>Our company is seeking a skilled Systems Administrator to join our IT team. The Systems Administrator will be instrumental in maintaining, configuring, and optimizing our organization’s computer systems and networks. This position will play a key role in ensuring high levels of availability, security, and performance for core technology platforms.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Install, configure, and manage servers (Windows, Linux, or other platforms) and key infrastructure such as Active Directory, DNS, DHCP, and backup systems</li><li>Monitor system performance and troubleshoot issues to ensure reliable operation with minimal downtime</li><li>Administer security tools and policies, including vulnerability management and system patching</li><li>Support cloud and hybrid infrastructure, collaborating with other IT specialists to ensure optimal integration and operation</li><li>Maintain network equipment such as switches, firewalls, and wireless access points</li><li>Respond to service outages and technical support requests according to defined SLAs</li><li>Document configurations, procedures, and system changes; maintain asset management records</li><li>Participate in disaster recovery and business continuity planning and testing</li><li>Implement and support automation and scripting to streamline operations</li><li>Stay updated on industry best practices and emerging trends in systems administration</li></ul>
We are looking for a meticulous Data Entry Clerk to join our team in Kettleman City, California, for a contract position. In this role, you will be responsible for accurately inputting and maintaining shipping paper data in the system while ensuring the integrity and efficiency of operations. This position requires strong attention to detail and effective coordination skills in an office environment.<br><br>Responsibilities:<br>• Accurately input shipping paper data into the computer system with minimal errors.<br>• Review and verify the accuracy of processed data to identify and correct discrepancies.<br>• Maintain and update reference materials required for key data entry operations.<br>• Correct any data entry mistakes to match the details provided in shipping papers.<br>• Re-run and adjust input data as needed following batch processing.<br>• Ensure compliance with company data entry standards and protocols.<br>• Collaborate with team members to troubleshoot and resolve data-related issues.<br>• Utilize keyboarding and 10-key skills to perform efficient data entry.<br>• Handle office tasks related to shipping and data operations as required.<br>• Maintain a clean and organized workspace in adherence to office policies.
<p>We are looking for a skilled and motivated Help Desk Analyst to join our team in Piscataway, New Jersey. This role requires a proactive individual with strong communication abilities and a passion for problem-solving in a dynamic, team-oriented environment. As a Contract to permanent position, this opportunity offers the chance to demonstrate your expertise while contributing to the success of the organization. This role is going to Audio/Visual focus assisting on setting up conferences and events:</p><p><br></p><p>Responsibilities:</p><p>• Maintain computer hardware and peripherals by performing upgrades, replacements, and ensuring proper documentation and inventory management.</p><p>• Offer guidance and support to Tier 1 team members, fostering collaboration and knowledge sharing.</p><p>• Apply corporate processes such as Incident, Problem, and Change management to efficiently resolve technical issues.</p><p>• Manage user accounts throughout their lifecycle, including onboarding, modifications, and departures.</p><p>• Troubleshoot a wide range of end-user issues, providing in-depth analysis for web and mobile applications.</p><p>• Handle escalated tickets related to server and network challenges, ensuring timely resolutions.</p><p>• Ensure compliance with organizational standards by closing tickets promptly and delivering exceptional customer service.</p><p>• Demonstrate understanding of network systems, servers, PCs, databases, and proprietary platforms to address technical problems effectively.</p>
We are looking for a detail-oriented Inventory Clerk to join our team on a contract basis in Richmond, California. This role involves managing various aspects of warehouse operations, including inbound order processing, inventory adjustments, and customer order fulfillment, while adhering to food safety and company standards. The ideal candidate will thrive in a fast-paced environment and have experience in inventory management and warehouse equipment operation.<br><br>Responsibilities:<br>• Receive and stage inbound products accurately and efficiently.<br>• Organize and label items, ensuring proper stacking, stamping, and wrapping.<br>• Conduct inventory reconciliations and make necessary adjustments.<br>• Prepare and verify customer orders for accuracy before dispatch.<br>• Perform inspections to ensure compliance with organizational and industry standards.<br>• Operate warehouse equipment, including forklifts and transporters, safely and effectively.<br>• Maintain cleanliness and safety protocols in all work areas.<br>• Collaborate with the Warehouse Manager and production team to meet operational schedules.<br>• Participate in cycle counts and annual physical inventory processes as needed.<br>• Support general warehouse tasks and dock coordination activities.
<p>Robert Half is seeking a Nurse Aid Proctor for one of our top clients San Antonio, TX ensure the integrity and security of the testing process. This role involves monitoring candidates during examinations, maintaining compliance with testing protocols, and delivering a seamless candidate experience. The Nurse Aid Proctor is integral to the administration processes for new healthcare professionals - apply for the Nurse Aid Proctor opportunity today!</p><p><br></p><p>Part-time | 3 days weekly / 8-hour shifts | Location: San Antonio, TX | Employment Type: Contract-to-hire</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluation of Candidate Skills Proctor computerized knowledge-based examinations.</li><li>Prepare for test events by monitoring rosters and ensuring proper site setup and cleanup.</li><li>Maintain control of the test area by following established policies and procedures.</li><li>Greet candidates and verify identification.</li><li>Monitor candidates during written and practical exams.</li><li>Observe and rate candidates during practical exams.</li><li>Resolve candidate issues or escalate to the appropriate supervisor.</li><li>Protect exam content through secure administration of computer-based testing.</li><li>Perform basic technical troubleshooting (e.g., reboot workstations, reset passwords).</li><li>Report any irregularities or incidents to the appropriate supervisor.</li></ul><p><br></p>
<p>The Graphic Designer is a creative visual storyteller dedicated to supporting the mission of Our Client. This role leads the design, layout, and production of engaging print and digital content to inform, inspire, and connect the community across Middle Tennessee.</p><p>In collaboration with the content and digital teams and under the supervision of the Director of Communications, the Graphic Designer develops layouts for core client print publications, including the bi-weekly newspaper and quarterly magazine. The designer also produces compelling graphics for digital platforms such as websites, podcasts, email campaigns, social media, and livestreamed video.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design and produce layouts for Our Client's print media including newspaper and magazine, ensuring content is both visually engaging and consistent with brand standards.</li><li>Create original digital graphics, illustrations, logos, infographics, and advertisements for web and multimedia platforms.</li><li>Manage multiple projects simultaneously, prioritizing workloads to meet production schedules and publication deadlines in collaboration with the Managing Editor.</li><li>Capture and edit photographs for use across print, web, and social channels.</li><li>Advise on visual identity, including fonts, colors, and sizing for print and digital materials.</li><li>Attend and document events; some evening and weekend hours required.</li><li>Recommend topics and subjects for inclusion in client coverage.</li><li>Support content production, scheduling, and distribution using online content management platforms.</li><li>Monitor current events at local, national, and international levels to inform storytelling and coverage.</li><li>Maintain collaborative relationships with pastors, parish staff, client leadership, and the wider community.</li><li>Serve as a resource for specialized communications or design needs within the organization.</li><li>Maintain accuracy, integrity, and strong organizational systems, including management of the digital asset library.</li><li>Other duties as assigned.</li></ul>
<p><em>The salary range for this position is $70,000-$80,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p><br></p><p><strong><u>Key Responsibilities </u></strong></p><p>Summary Responsible for all aspects of the real estate closing and ensures proper disbursement of funds. </p><p> </p><p><strong>Essential Duties </strong></p><p>● Prepares miscellaneous documents required at closing. </p><p>● Enters closing figures; balances and funds files. </p><p>● Ensures closing package is properly executed. </p><p>● Attends and manages real estate closings. </p><p>● Reviews title commitment and is responsible for collecting title clearance </p><p>● Reviews mortgage payoffs for accuracy and transmits payoff funds. </p><p>● Obtains special assessment letters from each municipality as well as working with local Department of Neighborhood Housing to acquire needed investor/rehab documents. </p><p>● Acts as the liaison between attorneys and lenders at closing. </p><p> </p><p><br></p>
<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
We are looking for a skilled and proactive Desktop Support Analyst to join our team on a long-term contract basis. This role, based in Vandalia, Ohio, involves providing comprehensive support for desktop and mobile devices, ensuring smooth operations for both office and production environments. You will play a key role in troubleshooting, maintaining systems, and assisting users with technical issues.<br><br>Responsibilities:<br>• Monitor and review daily system backups for local site servers and network equipment, documenting findings appropriately.<br>• Collaborate with network administrators to address connectivity issues, server concerns, and maintain accurate Active Directory entries.<br>• Provide first-level support for non-standard applications and resolve hardware or software issues affecting desktop and mobile devices.<br>• Manage incident and service tickets efficiently, ensuring timely resolutions.<br>• Update and maintain configuration items in the computer management database.<br>• Offer technical support for production and office peripherals, addressing any operational issues.<br>• Assist users through escalated triage from the Service Desk, walk-up tech bar, and direct walk-ins.<br>• Adhere to established code of conduct and company standards.<br>• Travel occasionally (up to 10%) to support technical needs across locations.
<p>We are looking for an IT Support Analyst (Level 1, 2 or 3) to join our team in Las Cruces, New Mexico. </p><p>This role involves delivering day-to-day routine and more complex technical support to clients, both remotely and onsite, while contributing to larger IT projects.</p><p>This is a Contract to permanent employment opportunity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1 and Level 2 technical support; assist with more complex issues as needed.</li><li>Troubleshoot and resolve client IT issues via remote tools and onsite visits.</li><li>Participate in larger-scale projects, including:</li><li>Server builds and configurations</li><li>Network infrastructure (switches, VLANs, firewalls, routers)</li><li>Active Directory management and file security </li><li> Manage help desk ticket queues and ensure timely resolution of customer issues.</li><li>Other duties as needed</li></ul><p><br></p>
We are looking for a Help Desk Analyst to join our team in South Plainfield, New Jersey. In this role, you will serve as a vital resource for resolving technical issues and ensuring optimal system performance. Your expertise will contribute to maintaining smooth operations by addressing hardware and software challenges and supporting users effectively.<br><br>Responsibilities:<br>• Maintain detailed records of customer inquiries and provide timely resolutions.<br>• Develop and update self-service documentation to assist users with common technical issues.<br>• Identify and resolve hardware and software malfunctions by troubleshooting and diagnosing problems.<br>• Review call logs to uncover recurring issues and propose solutions to address them.<br>• Test and assess new technologies to enhance current systems and processes.<br>• Generate performance reports to evaluate system usage and identify areas for improvement.<br>• Collaborate with technical teams and departments to resolve complex, large-scale technical challenges.<br>• Deliver clear technical support and guidance to users for managing system-related issues.<br>• Update and maintain IT procedural documentation to ensure consistency and accuracy.<br>• Install and configure computer systems and applications to meet company requirements.
<p>Job Description Summary:</p><p><br></p><p>As a Facility Support Specialist, you will play a key role in enhancing the experience of our employees and visitors. The role involves overseeing a wide array of responsibilities like managing event setup and tear down, maintaining conference rooms, coordinating employee relocations, and carrying out facility maintenance tasks. This dynamic role requires you to maintain the smooth functioning of our facility and contribute significantly to creating a safe, neat, and welcoming environment for all our employees and guests.</p><p><br></p><p>Essential Functions and Responsibilities:</p><p><br></p><p>Event management: Arrange furniture, setup audiovisual equipment, coordinate with event organizers, and maintain cleanliness and organization of the event space.</p><p>Conference room upkeep: Restock supplies, conduct routine checks to make sure the rooms are neat, organized, and fully functional.</p><p>Employee relocation: Coordinate and execute the setting up of workstations and shifting of office furniture.</p><p>Facility support: Attend to requests and issues, perform routine maintenance tasks, and oversee the inventory of facility supplies.</p><p>Facility Maintenance: Conduct regular maintenance checks and power washing to maintain cleanliness and comply with safety and company regulations.</p><p>Building inspections: Conduct regular inspections to ensure safety and operational standards, report issues, and work with relevant departments on fixing those issues.</p><p>Work order management: Manage, prioritize and track progress of work order tickets, provide regular updates to employees for smooth facility operations.</p><p>Qualifications and Requirements:</p><p><br></p>
We are looking for a skilled Desktop Support Analyst to provide comprehensive technical support to our team in Deerfield Beach, Florida. This role involves diagnosing and resolving hardware and software issues while ensuring smooth operations for end-users. As this is a long-term contract position, you will play a critical role in maintaining system efficiency and user satisfaction.<br><br>Responsibilities:<br>• Provide technical assistance for the setup, configuration, maintenance, and troubleshooting of computer systems, hardware, and software.<br>• Train employees on effective methods to diagnose and resolve system-related issues.<br>• Gather user feedback to refine and enhance training materials and support processes.<br>• Develop and update training manuals to support staff in resolving common technical challenges.<br>• Analyze system reports to identify frequent issues and recommend solutions.<br>• Troubleshoot and resolve issues related to Windows operating systems and Microsoft 365 applications.<br>• Manage Active Directory accounts, including updates and maintenance.<br>• Perform desktop imaging and ensure hardware setups meet organizational standards.<br>• Conduct routine checks to ensure workstations are optimized for performance.<br>• Collaborate with team members to address complex technical challenges efficiently.
<p>We are looking for a dedicated Technical Support Specialist. This role involves providing exceptional support to customers while managing technical cases from start to finish. You will play a key role in ensuring seamless communication, documentation, and collaboration across departments to achieve efficient problem resolution.</p><p><br></p><p>Responsibilities:</p><p>• Manage technical cases from initiation to closure, ensuring timely and accurate resolution.</p><p>• Maintain clear and attentive communication with customers throughout the support process.</p><p>• Document all activities, testing outcomes, and resolutions with attention to detail.</p><p>• Provide assistance to internal teams in quality assurance, testing, and tracking hardware and software issues.</p><p>• Troubleshoot software-related technical issues as your expertise develops.</p><p>• Identify and address process inefficiencies, proposing improvements to streamline workflows.</p><p>• Collaborate effectively with engineering, logistics, and sales teams to resolve complex issues.</p><p>• Utilize tracking systems to monitor progress and ensure all cases are updated promptly.</p>
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
<p>We are seeking an IT Technical Analyst for our client in Norwalk, IA. This contract-to-hire role will serve as the primary onsite IT presence, providing hands-on technical support across office and manufacturing environments. The position also supports additional Iowa locations and works closely with remote IT leadership. The ideal candidate is self-motivated, organized, and comfortable working independently in a fast-paced, high-demand manufacturing environment while managing day-to-day support, site visits, and communication across locations.</p><p><br></p><p><strong><em>100% ONSITE IN NORWALK, IA</em></strong></p><p><strong><em>MUST BE US CITIZEN / GREENCARD HOLDER</em></strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><p> • Provide on-site and remote IT support for office and manufacturing users</p><p> • Act as the primary IT contact for multiple Iowa locations, maintaining regular on-site presence</p><p> • Manage and resolve service requests and incidents through the ticketing system</p><p> • Support deployment, configuration, and maintenance of end-user devices</p><p> • Troubleshoot hardware, software, and access issues with urgency and ownership</p><p> • Collaborate with IT managers and distributed teams to ensure consistent support</p><p> • Document issues, solutions, and follow established IT policies and procedures</p><p><br></p><p><strong>Schedule & Travel</strong></p><p> • Monday–Friday, 8-hour workday with a 1-hour break (7:00–4:00 or 8:00–5:00)</p><p> • Travel between Norwalk (hub), Lenox, and Britt, IA</p>
We are looking for a dedicated Help Desk Analyst to provide essential IT support in Westborough, Massachusetts. This onsite role involves assisting with fundamental technical tasks and user support, making it an excellent opportunity for individuals eager to contribute to an IT department. This is a long-term contract position requiring part-time availability for approximately 24 hours per week.<br><br>Responsibilities:<br>• Set up user hardware and ensure proper configuration.<br>• Process returns and maintain accurate records.<br>• Provide hands-on support for onsite users, troubleshooting basic IT issues.<br>• Diagnose and resolve printer and office computer problems.<br>• Perform minor server room tasks, such as rebooting terminal servers.<br>• Create tickets for advanced issues requiring escalation.<br>• Assist with resolving small-scale technical challenges to support daily operations.
