We are looking for a skilled Desktop Support Technician to join our team in Uniondale, New York. In this role, you will collaborate with the Desktop Services team to ensure the seamless setup, deployment, and maintenance of laptops, as well as provide technical assistance to resolve user issues. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and connectivity problems while maintaining documentation for processes and procedures.<br><br>Responsibilities:<br>• Prepare and image new and existing laptops using standard imaging tools.<br>• Develop clear and comprehensive documentation for both new and established procedures.<br>• Configure workstations and cubicles for new employees and contractors.<br>• Address helpdesk tickets related to hardware, software, operating systems, and user accounts.<br>• Provide support for end-user software, connectivity issues, and general IT services.<br>• Maintain the security and integrity of enterprise data on client computers and during data transfers.<br>• Oversee and manage printers, scanners, and other peripheral devices.<br>• Administer user accounts, permissions, and storage allocations in line with privacy and security standards.<br>• Diagnose and resolve workstation hardware and software issues, escalating complex incidents as needed.<br>• Implement and recommend updates, patches, and reconfigurations for software and hardware systems.
We are looking for a skilled Packaging/Deployment Engineer to join our team in White Plains, New York. In this role, you will lead the design, development, and execution of complex packaging projects, ensuring innovative, functional, and aesthetically pleasing solutions meet consumer needs and business objectives. This position requires collaboration across multiple departments and external partners to deliver high-quality packaging that adheres to industry standards and regulatory requirements.<br><br>Responsibilities:<br>• Design and develop technical packaging solutions for complex projects, ensuring alignment with category objectives and trade deadlines.<br>• Collaborate with cross-functional teams to integrate packaging work plans into broader project timelines and business goals.<br>• Communicate project priorities, provide updates, and issue detailed status reports to stakeholders.<br>• Lead discussions in team meetings, addressing technical challenges and offering insights to ensure project success.<br>• Conduct systematic analyses to identify and present packaging solutions that meet consumer requirements and functional parameters.<br>• Engineer, test, and modify packaging components to align with cost, manufacturing, and shipping standards.<br>• Oversee the testing and qualification of new packaging designs, working closely with suppliers on prototypes and production tooling.<br>• Ensure compliance with regulatory requirements and industry standards throughout the development process.<br>• Manage relationships with suppliers, manufacturing teams, and global counterparts to ensure timely delivery of functional specifications.<br>• Stay informed on industry trends and emerging packaging technologies to drive continuous improvement.