<p>Robert Half is seeking a Director of Applications in Albuquerque, New Mexico.</p><p><br></p><p>The Director of Application Support leads a high-performing team responsible for ensuring the reliability, performance, and ongoing support of the organization’s software applications. This role oversees daily technical operations, drives continuous improvement, and collaborates across departments to implement upgrades, resolve complex issues, and maintain system stability. The director also manages vendor relationships, oversees budgets, and ensures compliance with industry standards and best practices.</p><p><br></p><p>Key Responsibilities</p><p>Leadership & Operations</p><p>Manage a large workgroup or sub-functional team, including individual contributors, supervisors, and managers.</p><p>Oversee daily support operations, ensuring timely delivery of solutions and high-quality service.</p><p>Represent the department in cross-functional initiatives as needed.</p><p>Provide guidance and direction through independent decision-making and sound judgment.</p><p>Manage and influence team autonomy while driving accountability.</p><p><br></p><p>Technical & Strategic Management</p><p>Oversee multiple processes, programs, and application support initiatives.</p><p>Identify and implement solutions for technical and operational challenges.</p><p>Translate organizational strategy into annual goals for the application support function.</p><p>Stay current on industry trends and bring strategic insight to evolving technology needs.</p><p>Coordinate with development teams to implement upgrades, enhancements, and best practices.</p><p><br></p><p>Team Development & Budgeting</p><p>Develop and mentor staff to meet short- and long-term departmental needs.</p><p>Manage budget planning and monitor ongoing financial performance.</p><p>Ensure compliance with regulatory standards and internal policies.</p><p><br></p><p>Other duties as needed</p>
<p>Robert Half is seeking a Director of Technology Operations for a New Mexico based organization. </p><p><br></p><p>The Director of Technology Operations leads the teams that keep all systems stable, reliable, and high‑performing across the the organization. This role oversees daily operations, major incident response, and the safe delivery of modernization efforts—including an enterprise AWS migration. The Director ensures employees and customers experience dependable, secure, and frictionless technology every day.</p><p><br></p><p>What You’ll Do</p><p><br></p><p>Lead service desk, infrastructure, and production operations to ensure high availability and strong performance</p><p>Drive operational maturity, automation, and disciplined change management</p><p>Oversee cloud and on‑prem environments (AWS, M365, Entra, Active Directory, servers, endpoints)</p><p>Act as Incident Commander for high‑severity outages to ensure rapid resolution and clear communication</p><p>Own vendor relationships, SLAs, and performance accountability</p><p>Improve the employee experience through responsive, hospitality‑driven support</p><p>Guide modernization efforts, CI/CD operations, observability, and SRE practices</p><p>Lead and develop managers and high‑performing technical teams</p><p>Other duties as needed </p>
