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242 results for Client Services Manager jobs

Customer Service Representative

Rockville, MD
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to join our team in North Bethesda, Maryland in a Contract to permanent position. This role is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping order information accurate and up to date. The person in this position will support customers across phone and email channels while delivering timely, attentive service and maintaining strong attention to detail. Responsibilities: • Respond to incoming customer inquiries by phone and email with accuracy and a service-focused approach. • Handle a steady volume of inbound and outbound calls to assist with questions, updates, and issue resolution. • Enter customer orders into internal systems and verify details to ensure complete and accurate processing. • Provide clear information on products, order status, and general service-related matters to support a positive customer experience. • Document customer interactions, requests, and follow-up needs to maintain organized service records. • Coordinate with internal teams when needed to resolve customer concerns and keep requests moving efficiently. • Follow established service procedures and communication standards while managing multiple priorities throughout the day.
2026-05-13T00:00:00Z

Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in New Holland, PA in a Contract to Permanent position. This opportunity is well suited for someone who enjoys helping customers, handling high-volume communication, and coordinating solutions across multiple business areas. The role focuses on delivering responsive support, documenting inquiries accurately, and ensuring each issue is routed or resolved efficiently. Responsibilities:• Respond to incoming customer contacts by phone and related channels, gathering details and assessing the nature of each request.• Address service matters within assigned authority by supporting questions tied to underwriting, claims, billing, and marketing activities.• Escalate concerns that require specialized review to the appropriate internal teams and follow through to support timely resolution.• Maintain accurate records of customer interactions, requests, and outcomes to support service continuity and reporting.• Monitor recurring customer concerns and share patterns with leadership to help identify underlying causes and improvement opportunities.• Welcome visitors courteously when assigned to front desk coverage and help oversee entry access to the facility.• Provide office support for renewal mailing preparation, including assembling and organizing outgoing materials as needed.• Complete additional customer support or administrative tasks as directed by management to meet team priorities.
2026-05-06T00:00:00Z

Customer Service Representative

Syracuse, NY
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a reliable and customer‑focused Customer Service Representative to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and/or chat in a professional manner</li><li>Resolve customer issues, concerns, and questions efficiently and accurately</li><li>Document customer interactions and maintain detailed records in internal systems</li><li>Process orders, service requests, returns, or account updates as needed</li><li>Escalate complex issues to appropriate departments or supervisors</li><li>Follow company policies, procedures, and service standards</li><li>Maintain a positive, helpful, and solution‑oriented attitude</li></ul>
2026-05-13T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
18 - 19 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Waukesha, Wisconsin. In this Contract to permanent position, you will play a vital role in ensuring customer satisfaction by addressing inquiries and resolving issues efficiently. This role is ideal for someone who thrives in a fast-paced environment and enjoys building strong relationships with clients. Responsibilities: • Respond promptly to incoming customer inquiries through various communication channels. • Provide accurate information about products and services to assist customers effectively. • Process orders and ensure all data entry tasks are completed accurately. • Address and resolve customer concerns to maintain high levels of satisfaction. • Handle inbound and outbound calls while maintaining professionalism and empathy. • Collaborate with team members to improve customer service processes. • Keep detailed records of customer interactions for future reference. • Escalate complex issues to the appropriate department or supervisor when necessary. • Stay informed about company policies and updates to provide consistent support. • Contribute to the overall success of the team by meeting individual performance goals.
2026-05-11T00:00:00Z

Customer Service Representative

Westfield, NJ
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
55,000 - 60,000 benefits:<ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul>Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul>
2026-04-13T00:00:00Z

Customer Service Representative

Lansing, MI
onsite
Temporary / Contract
14.25 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare organization in Lansing, Michigan on a Contract basis. In this role, you will serve as a reliable point of contact for internal employees, helping resolve day-to-day support needs while delivering responsive, detail-oriented service. This position is well suited to someone who is comfortable with technology, communicates clearly, and can manage a variety of service requests in a fast-paced environment. Responsibilities: • Respond to internal employee inquiries by phone and other support channels, providing timely assistance with help desk-related issues. • Troubleshoot basic technical concerns and guide users through solutions or escalate more complex problems when needed. • Coordinate office move activities, ensuring employees receive the support and information needed for smooth workspace transitions. • Document service interactions, update request details accurately, and maintain organized records of support activity. • Deliver high-quality customer service during each interaction, balancing efficiency with clear communication and empathy. • Handle inbound and outbound communications to follow up on open requests, clarify issues, and confirm resolution. • Use Microsoft Office and related tools to track tasks, prepare updates, and support daily administrative needs.
2026-05-13T00:00:00Z

Customer Service Representative

Chicago, IL
onsite
Temporary to Hire
20.9 - 23 USD / Hourly
We are looking for a dedicated and empathetic Customer Service Representative to join our team in Chicago, Illinois. This is a Contract to permanent position with an opportunity to grow within the organization. In this role, you will provide exceptional support to credit union members, addressing their inquiries and ensuring a positive customer experience. If you have a passion for helping others and a strong ability to multitask, this position is for you. Responsibilities: • Respond to inbound calls from credit union members, addressing inquiries about account balances, transactions, and available products. • Provide clear and empathetic communication, especially when assisting customers with their financial needs. • Utilize multiple software systems, including Symitar, Amazon Connect, Smart Sheets, and Orpheus, to efficiently manage member requests. • Maintain a strong understanding of the credit union's product offerings to provide accurate information and recommendations. • Demonstrate patience and professionalism while handling a high volume of calls in a fast-paced environment. • Participate in a thorough onboarding process, including training and orientation, to ensure familiarity with systems and procedures. • Adhere to attendance policies and maintain reliability in scheduling, including occasional Saturday shifts. • Collaborate with team members to meet service level goals and enhance the overall member experience. • Stay informed about updates to credit union services and policies to provide up-to-date assistance. • Troubleshoot basic technical issues for members and escalate more complex problems to the appropriate department.
2026-04-10T00:00:00Z

Customer Service Representative

Burnsville, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Burnsville, Minnesota. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment. Responsibilities:Respond to customer inquiries via phone, email, and chatResolve issues efficiently while maintaining a positive attitudeDocument customer interactions and update account informationCollaborate with internal teams to ensure timely resolution of concernsProvide product or service information clearly and accuratelyFollow up with customers to ensure satisfaction and issue closureMaintain knowledge of company policies and proceduresSupport special projects and administrative tasks as needed
2026-05-06T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20.25 USD / Hourly
We are looking for an Customer Service Representative t to join a fast-paced investment advisory team in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who enjoys helping clients and advisors navigate web-based platforms while delivering clear, responsive service. In this role, you will support users with online tool questions, resolve routine technical issues, and partner with internal teams to ensure a smooth customer experience. The position follows an in-office schedule during training, with a hybrid arrangement available afterward. Responsibilities:• Guide clients and advisors on how to use online tools, new digital features, and related procedures so they can complete tasks confidently through self-service channels.• Respond to questions about platform functionality, company guidelines, and product-related processes while addressing straightforward usability concerns.• Investigate web-based application issues, determine likely causes, and resolve common problems with accuracy and urgency.• Escalate advanced technical matters to specialized support teams and remain involved to help drive timely resolution for the customer.• Monitor internal updates to online tools and communicate potential impacts that may affect support demand or incoming contact volume.• Build practical knowledge of systems, workflows, and support resources to provide dependable assistance across a range of web-based service needs.• Manage a high volume of cases at once while maintaining organized follow-up and providing clear status updates to advisors and clients.• Strengthen personal expertise through hands-on learning, peer collaboration, training, and the consistent use of established support best practices.
2026-05-13T00:00:00Z

Customer Service Representative

Littleton, CO
onsite
Temporary to Hire
22 - 22 USD / Hourly
Customer Service Representative We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent position. This role is ideal for someone who enjoys supporting customers, managing detailed order information, and learning technical product offerings in depth. The position blends customer support with product knowledge, requiring a thoughtful communicator who can provide accurate guidance, track requests carefully, and contribute to a collaborative service-focused environment. Responsibilities: • Manage customer order entry with accuracy, ensuring specifications, configurations, and product details are captured correctly. • Guide customers through product options and adaptations by explaining features and helping identify solutions that fit end-user needs. • Respond to inquiries related to order progress, pricing requests, returns, and repair matters through phone and email communication. • Maintain detailed documentation on customer interactions, product status updates, and supplier follow-up needs to support smooth service execution. • Build working knowledge of specialized products and related terminology to provide informed assistance and dependable recommendations. • Use Microsoft-based business systems and online tools to prepare quotes, enter data, and monitor account activity efficiently. • Coordinate with internal team members to deliver a high standard of service for both external customers and internal partners. • Follow established training and workflow processes carefully to reduce errors, improve consistency, and support long-term customer satisfaction.
2026-05-13T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-05-06T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
Customer Care Representative – Mortgage Services Dept.Location: Tempe, AZ (100% On-Site | Rio Salado Pkwy & Loop 101 freeway)Pay: $20/hourEmployment Type: Full-TimeIndustry: Mortgage & Financial Services About the RoleRobert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire a Customer Care Representative.This is a stable, entry-level opportunity with paid training, consistent full-time hours, and clear growth paths—ideal for candidates who enjoy helping people, learning new skills, and building a long-term career in financial services. The role is based in a modern, high-volume call center environment and is 100% on-site. Why You’ll Love This Job• Paid training—no mortgage experience required• Consistent, full-time schedule• Supportive team environment with coaching and development• Entry-level role with long-term career growth in financial services• Stable company in a growing industry with excellent company benefits! Position OverviewAs a Universal Customer Care Agent, you will support mortgage customers through a mix of inbound and outbound calls. You’ll assist customers with questions related to payments, escrow, and general account inquiries, while also reaching out to customers who may be past due to understand their situation and discuss next steps or available options. Key Responsibilities• Handle inbound calls related to mortgage payments, escrow questions, and general loan support• Conduct outbound calls to customers regarding missed or past-due payments in a professional, customer-focused manner• Provide clear, accurate, and empathetic assistance on all customer inquiries• Document customer interactions accurately in internal systems• Follow all compliance, quality, and customer care standards• Participate in ongoing training, coaching, and performance development ScheduleFull-Time – 40 hours per weekMonday–Friday Schedules:• Spring/Summer: 9:00 AM – 6:00 PM • Fall/Winter: 10:00 AM – 7:00 PMMonthly Saturday Rotation (1 Saturday per month):• Spring/Summer: 7:00 AM – 11:00 AM Fall/Winter: 8:00 AM – 12:00 PM Why This Opportunity?• Entry point into a stable and growing mortgage and financial services industry• Paid training and ongoing development• Consistent full-time hours• Clear opportunities for advancement into various mortgage operations roles
2026-05-11T00:00:00Z

Customer Service Representative

Portland, OR
onsite
Temporary to Hire
23 - 25 USD / Hourly
We're looking for a motivated Customer Service Representative for our client in Portland, OR. Within this role you will be responsible for creating a positive customer experience by providing timely communication based on customer needs. This position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer. Job Description: <ul><li>Responsible for efficient and accurate order placement, order confirmation via phone, email or EDI and timely communication regarding order changes to the customer. </li><li>Verifies all shipping, billing, pricing, and purchase order information. </li><li>Enters special instructions related to orders, customer requests/code maintenance, and notes. </li><li>Update customer files with quoted pricing, new items, address changes, delivery instructions, etc. </li><li>Communicate and provide necessary support to sales staff while in the field. </li><li>Regularly communicates with internal and external customers on various issues. </li><li>Operates as a team member on all data entry and order intake, supporting other Customer Service Representatives as necessary. </li><li>Audits customer purchase orders for pricing, quantity, terms of sale, requested ETA (if applicable), carrier, special shipping instructions, and double-checking other's orders. </li><li>Documents and resolves customer complaints. </li><li>Process customer product returns in a timely manner and in accordance with prescribed and documented procedures. </li><li>Responsible for Compliance, Regulations, and Policy Alignment across daily functions ensuring that the service provided to our customers meets Safety, Quality and Regulatory expectations, along with any other relevant company policies and procedures.</li></ul>
2026-05-13T00:00:00Z

Customer Service Representative

Milwaukee, WI
onsite
Temporary to Hire
20 - 25 USD / Hourly
1. On-going business customer advocate monitoring product quality, delivery, customer complaints, issues and opportunities. 2. Respond timely to all customer calls, emails, phone calls. 3. Review, research, and enter new purchase orders as they are received. 4. Manage web data in conjunction with the Accounts Receivable team. 5. Support the plants and the sales team with various requests related to sales reports and web support. 6. Create and track RMA’s for quality issues. 7. Assist Accounts Receivable with the creation credit memos. 8. Assist in the completion of the annual Customer Service Satisfaction Survey. 9. Proactively contact customers regarding issuance of purchase orders and follow-up on all delinquent purchase orders. 10. Pursue payments for overdue invoices. 11. Provide backup support by filling in when team members are out of the office. 12. Assist with monthly inventory counts and entering inventory as needed. 13. Assist in monitoring stock and submitting material requisitions for inventory received from sister sites and outside vendors.
2026-05-14T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to join a team in California on a contract basis with the potential for a long-term opportunity. This position is ideal for someone who enjoys helping customers, managing a steady call volume, and keeping information organized with accuracy. The role combines inbound support with outbound follow-up activity and offers the opportunity to build long-term experience in a customer-focused environment. Responsibilities: • Handle approximately 10 incoming calls each day, providing timely and attentive assistance to customers. • Complete a higher volume of outbound calls after training, typically ranging from 30 to 80 calls daily, to support follow-up and service needs. • Send follow-up links and communicate next steps clearly so customers understand how to proceed. • Enter customer and order-related information accurately into internal systems while maintaining detailed records. • Use Salesforce and related tools to track interactions, update account information, and document service activity. • Respond to customer inquiries effectively, resolve routine issues, and escalate more complex concerns when needed.
2026-05-14T00:00:00Z

Customer Service Representative

Long Beach, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Long Beach, California on a Contract to Permanent basis. In this role, you will support customer communication, review shipping and order documentation for accuracy, and help ensure billing records are completed correctly. This position blends customer service, administrative coordination, and document verification in a fast-paced environment where attention to detail is essential. Responsibilities:• Communicate with customers to obtain required signatures, supporting documents, and other missing information needed to complete order processing.<ul><li>Take and create customer orders in Cyclelution</li><li>Update customer master file with current contact information </li><li>Collect client work orders and additional services documentation to bill client</li><li>Work directly with Operations to get information for billing clients, including monitoring the open orders</li><li>Gather and review all bill of landing, receiving reports and other internal documents form operations to complete load</li><li>Work with customers to get proper documentation for claimable material</li><li>Invoice and settle both inbound and outbound orders</li><li>Reconciles customer orders and other purchases to ensure billable items have been invoiced.</li></ul> • Review operational paperwork after truck receipts are logged and confirm that shipment details are accurate and complete.• Coordinate closely with dispatch and operations teams to clarify discrepancies and keep customer-related records up to date.• Prepare invoices and assist with billing activities by confirming order information before final submission.• Assemble and organize shipment and order documentation to support accurate recordkeeping and timely processing.• Enter order details into internal systems and verify that all entries align with supporting paperwork.• Respond to customer questions regarding documentation, order status, and service-related issues in a thorough and attentive manner.
2026-05-14T00:00:00Z

Customer Service Representative

New Albany, OH
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced service environment in Ohio. This Contract position is ideal for someone with at least 2 years of experience handling high-volume customer interactions, processing orders, and maintaining accurate records. The role focuses on delivering attentive support across inbound and outbound communications while using internal systems to document activity and assist with claim-related inquiries. Responsibilities: • Respond to a large volume of incoming customer calls with accuracy and a service-focused approach. • Place outbound calls as needed to follow up on requests, provide updates, and resolve open service matters. • Enter customer orders and service details into internal systems with a high level of accuracy and attention to detail. • Record all customer interactions, updates, and resolutions clearly to maintain complete and reliable documentation. • Support insurance claim inquiries by gathering information, clarifying next steps, and directing issues appropriately. • Use Salesforce and related platforms to manage customer records, track case activity, and monitor follow-up needs. • Address customer concerns efficiently by researching issues and providing timely, solution-oriented responses. • Collaborate with internal teams to ensure requests are handled promptly and customers receive consistent communication.
2026-05-14T00:00:00Z

Customer Service Representative

Ithaca, NY
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking a reliable and customer‑focused Customer Service Representative to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and/or chat in a professional manner</li><li>Resolve customer issues, concerns, and questions efficiently and accurately</li><li>Document customer interactions and maintain detailed records in internal systems</li><li>Process orders, service requests, returns, or account updates as needed</li><li>Escalate complex issues to appropriate departments or supervisors</li><li>Follow company policies, procedures, and service standards</li><li>Maintain a positive, helpful, and solution‑oriented attitude</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Virginia Beach, VA
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Virginia Beach, Virginia. This is a long-term contract position within the manufacturing industry, where you will play a key role in managing business-to-business (B2B) customer interactions and ensuring smooth order processing. The ideal candidate thrives in a fast-paced environment and excels at cross-functional coordination. Responsibilities: • Process customer quotes and accurately convert them into orders within the designated system. • Verify purchase order details, including pricing, terms, and shipping requirements, to ensure accuracy. • Collaborate with sales, engineering, production, warehouse, and credit teams to address customer needs and resolve issues. • Monitor and communicate order statuses, manage backlogs, and provide timely delivery updates to clients. • Handle product returns, manage credit memos, and process credit applications as needed. • Maintain accurate and up-to-date customer records and documentation. • Assist with shipping logistics, including preparing necessary documentation for smooth delivery. • Identify opportunities for upselling accessories and parts, contributing to revenue growth.
2026-04-13T00:00:00Z

Customer Service Representative

Saint Albans, WV
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Customer Service Representative to join a team in St. Albans, West Virginia, in a Long-term Contract position. This role focuses on delivering a dependable customer experience by managing orders accurately, responding to inquiries with urgency, and coordinating with internal partners to keep business moving smoothly. The ideal candidate is organized, service-minded, and comfortable handling multiple priorities in a fast-paced environment while maintaining clear communication with customers and colleagues. Responsibilities: • Manage customer orders from initial entry through completion, ensuring timely handling and accurate records throughout the process. • Review order details carefully, including billing, shipping, pricing, quantities, and purchase order information, to confirm accuracy before fulfillment. • Record customer-specific instructions, product updates, delivery preferences, pricing changes, and other account details in the appropriate systems. • Partner with sales and cross-functional teams to support customer needs, resolve order-related issues, and help maintain smooth service operations. • Communicate with customers and internal stakeholders regarding order status, changes, questions, and service concerns in a clear and timely manner. • Support shared team workflows related to order intake and data entry, including assisting coworkers as volume and priorities shift. • Investigate customer concerns and complaints, document findings, and work toward prompt, practical resolution. • Process product returns according to established procedures and ensure all related documentation is completed accurately. • Follow company policies, safety expectations, quality standards, and regulatory requirements in all daily customer service activities.
2026-05-12T00:00:00Z

Customer Service Representative

Louisville, KY
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are seeking a reliable and customer-focused Customer Service Representative for a contract opportunity. This role is ideal for someone who enjoys assisting customers, resolving issues, and providing a positive experience in a fast-paced environment. The position requires strong communication skills, attention to detail, and the ability to manage a high volume of inquiries. Responsibilities:<ul><li>Handle inbound and/or outbound customer interactions via phone, email, or chat in a professional and timely manner</li><li>Address customer inquiries, resolve issues, and provide accurate information regarding products, services, or accounts</li><li>Document customer interactions and maintain detailed, accurate records in internal systems</li><li>Process requests such as orders, account updates, and service inquiries</li><li>Escalate complex issues to appropriate departments while ensuring follow-through and resolution</li><li>Maintain a high level of customer satisfaction by delivering courteous, efficient service</li><li>Meet performance metrics related to response time, quality, and productivity</li><li>Support administrative tasks related to customer service operations as needed</li></ul>
2026-05-11T00:00:00Z

Customer Service Representative

Saint Petersburg, FL
onsite
Temporary to Hire
18 - 18 USD / Hourly
We are looking for a compassionate and detail-oriented Customer Service Representative to join our team in St. Petersburg, Florida. In this role, you will serve as the primary point of contact for clients, guests, and staff, ensuring a positive experience and efficient service. Experience working in a medical, healthcare, or behavioral health setting is highly preferred. This is a contract-to-permanent position where you will play a critical role in supporting individuals seeking behavioral health services. Responsibilities: • Act as the first point of contact by welcoming and assisting clients, staff, and guests in a friendly and detail oriented manner. • Manage appointment scheduling, confirmations, and follow-ups to ensure smooth client flow. • Handle client check-ins and check-outs, including collecting payments, issuing receipts, and balancing the cash drawer at the end of each shift. • Update client information accurately during check-in or check-out and maintain secure data entry practices. • Distribute and collect client satisfaction surveys to gather feedback. • Collaborate with clinical staff to ensure timely service delivery and address pending client issues. • Perform opening and closing procedures as assigned, ensuring a seamless start and end to each day. • Assist with distributing faxes and other administrative tasks as needed. • Respond effectively to upset or distressed clients, providing warm, empathetic customer service. • Travel to other locations as required, with mileage reimbursement provided.
2026-05-13T00:00:00Z

Customer Service Representative

Wilmington, DE
remote
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support claimants with questions related to unclaimed property in Wilmington, Delaware. This fully remote opportunity is a Long-term Contract position, starting as a 3-6 month assignment with the possibility of extension or conversion based on business needs. The ideal candidate will bring strong call center experience, excellent attention to detail, and the ability to guide customers through claim-related processes with professionalism and care. Responsibilities:• Respond to a high volume of incoming calls from individuals seeking assistance with unclaimed property claims.• Provide clear updates on claim progress and explain what documents are needed to move requests forward.• Guide customers through submitting claims and using the online portal effectively.• Research existing records and establish new claims within the internal claims management system.• Enter and validate information accurately while following client procedures and quality standards.• Review submitted materials to assess claim details and help determine appropriate ownership outcomes.• Record thorough notes from each customer interaction and maintain complete case documentation.• Recognize inconsistencies, recurring issues, or unusual patterns and communicate findings to leadership.• Escalate sensitive or complex situations when additional review or resolution is required.• Assist with administrative support work and special assignments as business demands change.
2026-05-13T00:00:00Z

Customer Service Representative

Cedar Knolls, NJ
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support billing, account administration, and customer communications for a water services operation in Northern NJ. This contract opportunity with permanent potential is ideal for someone who combines strong service instincts with careful attention to detail in a fast-paced environment. The person in this role will help maintain accurate customer records, address billing concerns, and assist with operational tasks that support reliable service delivery. Responsibilities:• Manage billing data for assigned accounts, keeping customer records current, complete, and accurate across finance and service systems.• Respond to customer questions by phone and other channels, providing clear guidance on invoices, account activity, and service-related matters.• Create, update, and maintain customer accounts within billing and financial applications while ensuring information is entered correctly.• Investigate discrepancies in billing or service records, determine root causes, and take appropriate action to resolve issues independently.• Process a large volume of account and transaction activity with a high degree of precision and consistent follow-through.• Prepare and distribute customer notices, including delivering door tag communications at service locations when required.• Support finance-related software administration, including customer information and meter management tools used for daily operations.• Assist with bill generation, distribution activities, vendor coordination, inventory tracking, calibration scheduling, meter reads, and related recordkeeping.• Participate in standby coverage and emergency response as needed, including availability for evenings, weekends, holidays, and outdoor assignments.
2026-05-13T00:00:00Z

Customer Service Representative

Fort Wayne, IN
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a customer-focused team member to join our retail team as a Contract-to-Permanent Customer Service Representative. This position blends customer communication, lead coordination, educational support, and administrative assistance to help create a smooth experience for both new and existing customers. The ideal candidate is organized, responsive, and comfortable guiding customers through questions while keeping records, scheduling, and follow-up tasks on track. Responsibilities:• Monitor incoming inquiries from digital channels, phone calls, and text messages to ensure customers receive timely and helpful responses.• Review open leads each day and follow up when customer outreach has not been completed within expected timeframes.• Maintain accurate customer records by updating information, documenting interactions, and recording next steps in internal systems.• Lead orientation sessions for new pool owners, explaining basic maintenance, water care, and equipment operation in a clear and supportive way.• Help customers feel confident by answering questions patiently and providing easy-to-understand guidance.• Support commercial account activity by coordinating paperwork, scheduling service-related needs, and preparing invoicing details.• Serve as a point of contact for commercial customers with questions related to appointments, account updates, or billing matters.• Assist sales and support teams with order entry, administrative follow-up, and customer communication to keep daily operations organized. Hours will rotate week to week with the schedule as followsWeek A:M-F 9:30am-6pm Week B:M, T, Th, Fri 9:30am-6pmSa 8am-4pm
2026-05-11T00:00:00Z

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