<p>We are looking for an organized Customer Service Representative to support daily operations and deliver responsive service to both internal teams and external customers. This contract position is ideal for someone who can balance administrative tasks, document processing, and customer communication while maintaining accuracy and consistency. The role requires strong coordination skills, confidence handling service issues, and comfort working with digital tools in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for incoming questions and requests, providing attentive and timely support to staff, clients, and partners.</p><p>• Handle challenging customer interactions with patience and sound judgment, working to resolve concerns and create positive outcomes.</p><p>• Manage a variety of office support duties such as preparing mail, scanning records, processing documents, entering data, and maintaining organized digital files.</p><p>• Review and complete forms within company systems, ensuring information is accurate, current, and properly recorded.</p><p>• Assist with accounts receivable activities by checking service authorizations for completeness, identifying discrepancies, and coordinating follow-up corrections.</p><p>• Support scheduling, calendar coordination, and related administrative activities to help maintain efficient team workflows.</p><p>• Use tools such as Adobe, DocuSign, CRM platforms, and Microsoft Excel to track information, prepare documentation, and support daily operations.</p><p>• Follow company policies, regulatory expectations, and established procedures while maintaining confidentiality and consistent documentation standards.</p>
<p>We are seeking a reliable and detail-oriented Customer Service Representative to support a team in Bloomington, Minnesota. This contract opportunity is ideal for someone who enjoys assisting customers while also providing administrative support to ensure smooth day-to-day operations.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Respond to inbound customer inquiries via phone, email, or other communication channels</p><p>Provide accurate information and assist with resolving customer questions or concerns</p><p>Perform data entry and maintain up-to-date customer records in internal systems</p><p>Assist with processing orders, updating account details, and handling documentation</p><p>Route inquiries to appropriate teams and ensure timely follow-up</p><p>Maintain organized files, records, and correspondence</p><p>Support scheduling, reporting, and other administrative tasks as needed</p><p>Collaborate with internal teams to ensure a positive and efficient customer experience</p>
<p>We are looking for a dedicated and proactive Customer Service Representative to join our team in Elgin, Illinois. This is a contract-to-hire position that requires working on-site five days a week. The ideal candidate will have prior experience in a manufacturing environment and a track record of supporting major retail accounts for example Walmart, Costco, etc.</p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer support by handling inquiries and resolving issues efficiently.</p><p>• Manage order entry processes with accuracy and attention to detail.</p><p>• Communicate effectively with clients and internal teams to ensure smooth operations.</p><p>• Handle both inbound and outbound calls with professionalism and a customer-focused approach.</p><p>• Maintain a positive and resourceful attitude while juggling multiple tasks and priorities.</p><p>• Act as a reliable point of contact for customers, keeping them informed throughout the process.</p><p>• Take ownership of responsibilities and demonstrate accountability in all aspects of the role.</p><p>• Identify and implement solutions proactively, navigating challenges independently when needed.</p><p>• Collaborate with team members to support the needs of large retail clients effectively.</p><p>• Stay organized and adaptable in a fast-paced environment.</p>
We are looking for a Customer Service Representative to support day-to-day client interactions from our Minnetonka, Minnesota location. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping accurate records. In this role, you will handle phone and email inquiries, assist with order-related tasks, and provide organized administrative support to ensure a smooth customer experience.<br><br>Responsibilities:<br>• Respond to incoming customer calls with professionalism, accuracy, and a solutions-focused approach.<br>• Place outbound calls as needed to follow up on requests, confirm details, or provide updates.<br>• Manage customer communication through email and ensure timely, clear responses to inquiries.<br>• Enter and update customer, order, and service information with a high level of accuracy.<br>• Support order processing activities and verify details to help maintain efficient service delivery.<br>• Schedule appointments and coordinate timing based on customer needs and business requirements.<br>• Maintain organized records and documentation to support daily service operations.<br>• Use Microsoft Word and Excel to complete administrative tasks, track information, and prepare basic documentation.
We are looking for a Customer Service Representative to support emergency preparedness outreach efforts in Pasadena, California. This is a Contract position focused on connecting with State of California residents, sharing clear guidance, and helping people access timely information during preparedness and response activities. The ideal candidate is comfortable handling a high volume of inbound and outbound communication, documenting interactions carefully, and delivering attentive service in a fast-paced environment.<br><br>Responsibilities:<br>• Place outbound calls to residents and community members to communicate emergency readiness information and offer appropriate support resources.<br>• Handle incoming questions effectively, providing accurate guidance related to disaster preparedness, safety procedures, and related services.<br>• Record call details, customer concerns, and follow-up actions in the designated system with a high level of accuracy.<br>• Apply established call handling standards, scripts, and operating procedures to ensure consistent and compliant service.<br>• Take part in ongoing training to remain current on program updates, communication approaches, and service expectations.<br>• Manage email correspondence and related administrative tasks to support customer interactions and case follow-up.<br>• Schedule appointments or callbacks when needed to help ensure residents receive timely assistance.<br>• Use Microsoft Word, Excel, and other basic office tools to complete documentation and support daily customer service activities.
<p>We are looking for a Customer Service Representative to support document review and customer-facing administrative tasks for a Long-term Contract position in Durham, North Carolina. This role focuses on preparing claim-related files for formal processing by checking documentation, identifying gaps, and coordinating with customers to obtain complete information. The position begins with full onsite training for the first 30 to 45 days, followed by a hybrid schedule with onsite work once a week.</p><p><br></p><p>Responsibilities:</p><p>• Review incoming documents for completeness, accuracy, and readiness before they move to the next stage of processing.</p><p>• Organize and index files so records are easy to track, retrieve, and route appropriately.</p><p>• Examine claim materials carefully to spot missing details, inconsistencies, or items that require follow-up.</p><p>• Contact customers as needed by phone or email to request outstanding information and guide them through completing required forms.</p><p>• Prepare files for handoff to senior team members by ensuring all supporting materials are assembled and properly documented.</p><p>• Enter and update information in internal records and spreadsheets with a high level of accuracy.</p><p>• Provide excellent customer service while handling inbound communications and responding to routine questions.</p><p>• Support light processing tasks and take on additional operational responsibilities as experience in the role grows.</p>
<p><strong>Customer Service Representative Job Description</strong></p><p>We’re seeking a customer-focused Customer Service Representative to support clients and ensure a positive experience across all interactions. This role handles inquiries, resolves issues, and builds strong relationships with customers in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, or chat in a timely manner</li><li>Resolve issues, complaints, and requests with professionalism and accuracy</li><li>Maintain detailed records of interactions and follow-up actions</li><li>Collaborate with internal teams to address customer needs</li><li>Identify opportunities to improve customer experience and processes</li></ul><p><br></p>
<p>We are looking for a success-driven and attentive Customer Service Representative to join our team on a contract basis in San Rafael, California. In this role, you will act as a key liaison between customers and showroom staff, ensuring a seamless experience for all visitors and inquiries. If you thrive in a dynamic retail environment and enjoy providing exceptional service, this position is an excellent opportunity to showcase your skills.</p><p><br></p><p>Responsibilities:</p><ul><li>Serve as the primary point of contact for customers via phone, email, and chat, addressing inquiries and resolving concerns promptly</li><li>Handle customer orders, process returns and exchanges, and provide information about products and services</li><li>Resolve customer complaints with patience and professionalism, ensuring customer satisfaction</li><li>Document customer interactions and maintain accurate records in customer management systems</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary</li><li>Identify opportunities to enhance customer experience and provide feedback to management</li><li>Uphold the company’s values and maintain a high standard of customer care</li><li>Stay up to date with company products, services, and policies</li></ul><p><br></p>
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>Our client is seeking a professional and service-oriented Customer Service Representative to provide exceptional support to customers and help ensure a positive client experience. This role is ideal for someone with strong communication skills, a problem-solving mindset, and the ability to manage a high volume of inquiries in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for customer inquiries via phone, email, and other communication channels.</li><li>Resolve customer questions related to products, services, orders, accounts, or general support needs.</li><li>Document customer interactions accurately and maintain up-to-date records in internal systems.</li><li>Escalate complex issues appropriately while ensuring timely follow-up and resolution.</li><li>Process orders, returns, updates, and service requests with accuracy and attention to detail.</li><li>Collaborate with internal departments to address customer concerns and improve service delivery.</li><li>Maintain a professional, empathetic, and solutions-focused approach in all customer interactions.</li><li>Support additional administrative or operational tasks as needed.</li></ul><p><br></p>
We are looking for a Customer Service Representative to support a manufacturing operation in Richmond, Virginia. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing order-related requests, and handling a high volume of communication with professionalism. The person in this role will serve as a key point of contact for inbound and outbound interactions while ensuring accurate information and responsive service.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages promptly, providing clear and courteous assistance.<br>• Place outbound calls as needed to confirm details, follow up on requests, and support issue resolution.<br>• Enter customer orders into internal systems with close attention to accuracy and completeness.<br>• Address service questions, order updates, and general account concerns in a timely manner.<br>• Maintain detailed records of customer interactions, requests, and next steps for follow-through.<br>• Coordinate with internal teams to resolve order-related issues and deliver a positive customer experience.
We are looking for a Customer Service Representative to support clients in the health pharm/biotech industry from our California location. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving environment and enjoys guiding customers through questions, orders, and service concerns with professionalism and care. The person in this role will act as a dependable point of contact, coordinate with internal teams to bring issues to resolution, and help maintain a high standard of service for every interaction.<br><br>Responsibilities:<br>• Manage customer inquiries by phone and email, providing accurate information and a responsive service experience.<br>• Take ownership of customer concerns from initial contact through final resolution, partnering with internal departments to ensure timely follow-up.<br>• Process orders, support shipping and delivery updates, and assist with customer account setup activities as needed.<br>• Use multiple business systems throughout the day to document activity, review account details, and complete service-related tasks.<br>• Escalate recurring service issues or customer dissatisfaction to management with clear and timely feedback.<br>• Contribute to assigned projects and provide support for additional operational needs as business demands change.<br>• Maintain detailed and accurate records while handling data entry and customer documentation with care.<br>• Support workload demands that may occasionally require overtime based on team or business needs.
We are looking for a Customer Service Representative to support a high-volume client base. This is a contract position suited for someone who communicates clearly, stays organized under pressure, and delivers dependable service across phone and email channels. The person in this role will help customers with day-to-day service requests while managing ongoing relationships within an assigned group of accounts.<br><br>Responsibilities:<br>• Oversee service activity for an assigned portfolio of clients and maintain consistent follow-up to address their needs.<br>• Respond to a steady flow of inbound calls, providing timely assistance and accurate resolutions to customer inquiries.<br>• Handle customer correspondence through email with a clear, detail-focused tone and strong attention to detail.<br>• Support a large customer population by prioritizing requests effectively and ensuring service issues are addressed promptly.<br>• Enter and update order-related or customer information accurately within internal systems.<br>• Coordinate communication with customers regarding service requests, changes, and general support needs.<br>• Manage both inbound and outbound interactions as needed to resolve issues and maintain strong client relationships.
<p>We are looking for an experienced Customer Service Representative to join our team in North Canton, Ohio. This is a Contract to permanent position within the manufacturing industry, offering an exciting opportunity to support customer accounts and ensure high satisfaction levels. The role combines in-person training with the flexibility of hybrid work after the initial training period.</p><p><br></p><p>Responsibilities:</p><p>• Provide accurate price and delivery quotations to customers while managing order entry and schedule adjustments.</p><p>• Maintain and update customer account information, including forecasting, expediting, and order book management.</p><p>• Collaborate with sales, supply chain, and manufacturing teams to address account-related issues and improve delivery performance.</p><p>• Utilize intermediate product knowledge to effectively manage accounts and meet customer needs.</p><p>• Communicate commercial terms clearly to both customers and the sales team.</p><p>• Proactively manage orders to exceed customer expectations in terms of delivery, responsiveness, and communication.</p><p>• Apply business guidelines and decisions appropriately to resolve customer situations.</p><p>• Conduct in-depth analysis using intermediate system knowledge to support account management.</p><p>• Demonstrate leadership and commitment to team objectives by effectively collaborating across departments.</p>
<p>We are looking for a Customer Service Representative to support a healthcare outreach initiative in Boca Raton, Florida. This Contract position focuses on connecting with eligible members through high-volume outbound calling, helping them understand available program benefits, and assisting with appointment scheduling within a time-sensitive campaign. The role is primarily remote and suits someone who communicates clearly, follows established scripts accurately, and maintains thorough records of each interaction.</p><p><br></p><p>Responsibilities:</p><p>• Place a high volume of outbound calls each day to contact eligible individuals and explain available healthcare program opportunities.</p><p>• Use approved talking points to guide conversations, answer basic questions, and encourage members to schedule appointments when appropriate.</p><p>• Leave clear voicemail messages when live contact is not made and complete timely follow-up documentation for each outreach attempt.</p><p>• Record call outcomes, update customer information, and maintain accurate notes in the appropriate systems.</p><p>• Coordinate appointment scheduling for interested participants during the active campaign period.</p><p>• Handle occasional inbound inquiries related to outreach efforts and provide courteous, service-focused support.</p><p>• Retrieve company-issued equipment at the start of the assignment and return it at the conclusion of the engagement.</p><p>• Visit the designated office for equipment troubleshooting when technical issues cannot be resolved remotely.</p>
<p>We are looking for a Customer Service Representative to support daily customer interactions for a manufacturing organization near Clifton, NJ. This contract opportunity with potential for a long-term role is ideal for someone who enjoys balancing phone communication, order coordination, and accurate recordkeeping in a fast-paced environment. The person in this role will help customers stay informed about their orders, resolve delivery-related concerns, and work closely with shipping partners to ensure a smooth service experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and email, providing timely and attentive support throughout the order lifecycle.</p><p>• Review and document product damage claims, gather relevant details, and help move reported issues toward resolution.</p><p>• Monitor shipment activity and share delivery updates with customers using available tracking information.</p><p>• Enter and manage customer orders accurately while confirming product availability and inventory details.</p><p>• Communicate with shipping carriers and other logistics partners to address delivery questions and exceptions.</p><p>• Maintain organized customer records and service notes through consistent data entry and follow-up.</p><p>• Handle a steady daily call volume while balancing weekly order management responsibilities and competing priorities.</p><p>• Apply company service guidelines when responding to requests, concerns, and order-related questions.</p>
<p>We are looking for a Customer Service Representative to support customers with questions and concerns related to waste and recycling collection services in Illinois. This contract opportunity with permanent potential is ideal for someone who communicates clearly, stays composed in a high-volume setting, and enjoys helping people solve service-related issues. The role offers the chance to work in a fast-moving environment where strong attention to detail, sound judgment, and a customer-first approach are essential.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a large volume of incoming customer calls each day regarding residential and commercial collection services.</p><p>• Assist customers by clarifying service details, addressing concerns, and guiding them toward effective resolutions.</p><p>• Manage conversations professionally in a busy call center environment where priorities can shift throughout the day.</p><p>• Investigate service-related problems and apply practical solutions that support a positive customer experience.</p><p>• Record call details, updates, and outcomes accurately to maintain complete customer account information.</p><p>• Coordinate with coworkers and internal teams when needed while also handling assigned tasks independently.</p><p>• Balance multiple responsibilities at once, including call handling, issue resolution, and documentation.</p><p>• Support order-related requests and general account inquiries with accuracy and efficiency.</p><p><br></p><p>The salary range for this position is $18 to $20. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Joliet, Illinois. In this role, you will serve as the first point of contact for customers, addressing inquiries and resolving issues with attention to detail and efficiency. This position is ideal for individuals with strong communication skills who thrive in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone and email, ensuring timely and accurate resolutions.</p><p>• Handle inbound and outbound calls with attention to detail and courtesy.</p><p>• Process customer orders and maintain accurate records using Jonas Club Software.</p><p>• Provide support with order entry tasks, ensuring all data is input correctly.</p><p>• Collaborate with team members to address complex customer concerns and find effective solutions.</p><p>• Maintain a thorough knowledge of company products and services to provide informed assistance.</p><p>• Uphold a high standard of customer satisfaction by delivering exceptional service.</p><p>• Adapt to changing priorities and manage multiple tasks simultaneously.</p><p>• Follow business casual dress code guidelines to maintain a neat and appropriate appearance.</p><p> </p><p> The salary range for this position is $20 to $22/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster </p>
<p>This position focuses on delivering responsive service, coordinating order fulfillment, and serving as a reliable point of contact for product, pricing, and shipment-related questions. The ideal candidate brings strong communication skills, experience working across internal teams, and the ability to resolve issues accurately in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Process customer purchase orders with accuracy, including data entry, validation, and updates within ERP and order management systems.</p><p>• Respond to inbound customer inquiries related to product availability, pricing, usage, and basic specifications with professionalism and accuracy.</p><p>• Coordinate scheduled order releases by reviewing timing, product availability, and customer commitments to support on-time fulfillment.</p><p>• Investigate shipment problems reported by customers, carriers, or internal shipping teams and work toward timely resolution.</p><p>• Partner with planning, operations, and other internal groups to accelerate parts availability and manage urgent delivery needs.</p><p>• Send order confirmations and status updates to customers to ensure clear communication throughout the order cycle.</p><p>• Maintain customer-specific procedures, scheduling agreements, and portal requirements to support consistent account management.</p><p>• Evaluate customer performance metrics and scorecards, then prepare responses or follow-up actions to help maintain service expectations.</p><p>• Handle escalated service concerns and provide backup assistance to teammates as business demands require.</p><p>• Support onboarding or guidance for new team members and share customer requirements with engineering or other stakeholders when needed.</p>
We are looking for a Customer Service Representative to support a busy real estate organization in New York, New York. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing account-related questions, and keeping records accurate across calls and email communication. The role combines customer service and accounts receivable support, with a strong focus on professionalism, responsiveness, and attention to detail in a fast-paced environment.<br><br>Responsibilities:<br>• Respond to incoming customer calls and emails, providing timely assistance and clear follow-up on service or account-related inquiries.<br>• Place outbound calls when needed to resolve open issues, confirm information, and support ongoing customer communication.<br>• Enter and update customer, order, and account details accurately in internal systems to maintain reliable records.<br>• Assist with accounts receivable-related tasks by tracking payment matters, documenting conversations, and escalating issues when appropriate.<br>• Coordinate appointments and follow-up activities to ensure customer requests are handled efficiently.<br>• Use Microsoft Office tools, especially Excel, to organize data, monitor activity, and prepare routine reports.<br>• Support day-to-day service operations in an onsite environment while collaborating with team members across the business.<br>• Maintain a courteous and solution-focused approach when handling a high volume of interactions in a customer service setting.
<p>We are currently searching for a Contact Center Representative for our clients' Contact Center. This will be a fully onsite role based in North Shore, Pittsburgh for a contract-to-hire opportunity. The starting salary for this position ranges from $17.00 to $22.00. This position offers free parking and near bus line. This position is responsible for handling a high volume of inbound and or outbound calls. Identify our customer’s needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment.</p><p><br></p><p>Must be flexible to work the following hours. shifts will change and must be able to work late nights and weekends!</p><p>Schedule/Hours</p><p>• Monday thru Friday 7:45AM-9PM</p><p>• Saturdays and Sundays 7:45AM -5PM</p><p>• FT – 5 days a week, 40 hours a week with varying shifts (7:45AM-5, 9AM-6, 10AM-7, 12PM-9) + rotating weekend shifts.</p><p>• 90 Day Training Period in which your schedule will be Monday – Friday 7:45AM-5PM (Full Time only)</p><p><br></p><p>Primary Responsibilities:</p><p>Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. Quickly identify the customer’s needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. The ideal candidate understands and strives to meet or exceed the Contact Center’s Key Performance Metrics on a daily, weekly and monthly basis. Promotes bank products and services by properly identifying the customer’s needs and providing appropriate offerings.</p><p>Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries.</p><p>Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments.</p><p>Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. Act as the “voice of the customer” by submitting feedback.</p><p>Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. Performs other related duties and projects as assigned by management. Ability to work some holidays and weekends.</p><p><br></p><p>Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:</p><p>High School Diploma or GED</p><p>College a plus</p><p><br></p><p><br></p>
<p>Position Title: Customer Account Coordinator</p><p><br></p><p> The Job You Will Perform: </p><p> - Responsibility to communicate with customers estimate and enter orders and perform a variety of additional activities to facilitate excellent customer relationships supporting Sales Manufacturing and shipping operations has a basic understanding of manufacturing processes and works with production staff to achieve on-time customer deliveries Responsible for multiple accounts of small to medium customers with high complexity.</p><p> - Take customer orders either directly from customers or account managers.</p><p> - Place orders on a timely basis for purchases of materials and supplies to be used in production.</p><p> - Communicate with customers regarding issues such as order status quotations order changes and confirmations as well as any complaints or questions.</p><p> - Process purchase orders coordinate account credits and maintain customer data.</p><p> - Work with production staff and utilize KIWI system to achieve on-time customer deliveries.</p><p><br></p>
We are looking for a Customer Service Representative to join a growing team in Cleveland, Ohio in a Contract to permanent role. This position is ideal for someone who enjoys helping customers, managing order-related requests, and maintaining accurate administrative records in a detail-oriented office setting. The role is fully onsite and offers the opportunity to build long-term value by supporting daily customer interactions and internal coordination.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages with care, providing timely assistance and clear follow-up on questions or concerns.<br>• Process customer orders and update account information accurately while maintaining organized records in company systems.<br>• Handle both inbound and outbound communication to support service inquiries, order status updates, and routine account needs.<br>• Coordinate with accounting and internal team members to ensure customer issues, documentation, and requests are addressed efficiently.<br>• Use Microsoft Office and related business applications to prepare correspondence, track activity, and maintain administrative support tasks.<br>• Monitor customer interactions closely to ensure service standards are met and escalate more complex concerns when appropriate.<br>• Support office operations through dependable administrative assistance, including data entry and routine documentation management.
<p>We are looking for a Customer Service Representative to join our team outside of Short Pump, Virginia on a contract to hire basis. This position focuses on preparing accurate quotes and orders, and working closely with sales, shipping, and production partners to keep transactions moving efficiently. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple requests while maintaining a high-quality customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and issue pricing quotations for parts and attachments, track quote activity, and follow up with customers to help move opportunities forward.</p><p>• Enter sales orders accurately for parts, attachments, tracks, and warranty items while confirming specifications, dimensions, and customer requirements.</p><p>• Support customers and sales representatives with delivery updates, product documentation, brochures, installation materials, images, and other requested resources.</p><p>• Coordinate with shipping and production teams to help ensure orders are complete, clearly documented, and processed within required timelines.</p><p>• Assist with return activity by supplying information needed for Return Goods Authorizations and helping communicate next steps to customers.</p><p>• Review open orders, drop-ship activity, and in-transit shipments on a regular basis, updating records and notes to keep information current.</p><p>• Manage order revisions carefully by attaching updated documentation and communicating changes to the appropriate internal stakeholder.</p>
<p>We are looking for a Customer Service Representative to support order processing, customer communication, and documentation accuracy for a Contract position based in Fairfield, New Jersey. This role focuses on delivering responsive service while coordinating with internal teams to ensure orders, inventory details, and shipment information are handled efficiently. The ideal candidate is organized, detail-oriented, and comfortable managing customer inquiries, order entry, and billing-related tasks in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders by reviewing details, confirming product availability, and entering information accurately into business systems.</p><p>• Communicate with customers regarding order progress, expected delivery timing, freight costs, and account-related considerations.</p><p>• Coordinate closely with warehouse and operations staff to support timely fulfillment and maintain alignment on inventory status.</p><p>• Prepare shipping paperwork, including freight quotes and bills of lading, for outbound deliveries.</p><p>• Handle claims related to damaged shipments and follow through on documentation needed for resolution.</p><p>• Generate sales orders, invoices, and credit memos while maintaining accurate transaction records.</p><p>• Organize customer, inventory, and order documentation through structured digital filing and cloud-based record storage.</p><p>• Respond promptly and professionally to purchase orders, inbound messages, and requests for current inventory information.</p>