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218 results for Client Services Manager jobs

Customer Service Representative

Concord, NH
onsite
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Customer Service Representative to support utility customers in Concord, New Hampshire through a Long-term Contract opportunity. This role is ideal for someone who communicates clearly, handles billing-related questions with confidence, and delivers dependable service across phone and CRM channels. The position begins with onsite training for approximately 4 to 6 weeks and then moves to a hybrid schedule with in-office work on Tuesdays and Thursdays, while remaining flexible for emergency staffing adjustments when needed. Responsibilities:• Respond to incoming customer calls and provide timely, courteous assistance for service-related questions and account concerns.• Use CRM tools to document interactions accurately, update account details, and track follow-up actions.• Help customers understand billing information, investigate charges, and resolve payment-related inquiries with care and accuracy.• Maintain a high standard of service while managing multiple requests in a fast-paced support environment.• Escalate complex customer issues when appropriate and coordinate with internal teams to support resolution.• Adapt to schedule changes during emergency situations, including weather-related events that may require additional coverage.• Participate in onsite onboarding and training before transitioning into the established hybrid work arrangement.
2026-06-05T00:00:00Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a customer-focused Customer Service Representative to join a manufacturing organization in Lakewood, New Jersey in a contract-to-permanent capacity. This role supports domestic and international customers while serving as a key point of contact for distributors, dental professionals, commercial accounts, and internal sales and marketing partners. The ideal candidate brings strong order management skills, clear communication, and the ability to keep customer requests, documentation, and follow-up activities organized in a fast-paced environment. Responsibilities: • Manage customer orders from receipt through completion, ensuring accurate entry, timely updates, and smooth coordination with internal teams. • Prepare pricing quotes and specialized invoices, including documentation needed for both domestic and international transactions. • Coordinate export and shipping paperwork for overseas orders, including freight-related details and required shipment reference numbers. • Respond to incoming calls and inquiries regarding order progress, product details, and customer account needs with professionalism and urgency. • Process returns, credits, and complaint-related records while ensuring supporting documentation is completed and submitted correctly. • Establish and maintain dealer records, distribute dealer application materials, and support account setup activities. • Generate routine reports, organize files, and maintain records that support customer service and sales operations. • Partner with sales operations to research pricing issues and assist with customer communications related to annual price updates. • Build positive relationships with customers and help onboard new team members through training support as needed.
2026-06-05T00:00:00Z

Customer Service Representative

Metairie, LA
onsite
Temporary to Hire
15 - 17 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Metairie, Louisiana. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates with professionalism, and delivers thoughtful support to customers with care and patience. The right candidate will be comfortable managing frequent incoming calls, handling documentation accurately, and balancing multiple priorities throughout the day. Responsibilities:• Respond to a high volume of inbound customer calls each day while maintaining accuracy, efficiency, and a courteous approach.• Assist customers with questions, concerns, and service-related issues by providing clear information and dependable follow-up.• Upload and organize documents in the appropriate files with close attention to detail and timeliness.• Manage several tasks at once, shifting smoothly between phone support, documentation, and administrative duties.• Work collaboratively with coworkers to support team goals and maintain strong service levels across daily operations.• Handle escalated or frustrated callers calmly, using empathy and professionalism to de-escalate concerns and resolve issues effectively.
2026-06-05T00:00:00Z

Customer Service Representative

Richland Center, WI
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Richland Center, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling high-volume customer interactions, and providing accurate service with professionalism and care. The person in this role will assist callers, process order information, and contribute to a positive experience across every interaction. Responsibilities:• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.• Handle a steady volume of inquiries in a call center environment while maintaining professionalism and attention to detail.• Enter orders and update customer information accurately within internal systems.• Make outbound calls as needed to follow up on requests, confirm details, or provide status updates.• Resolve routine service issues by gathering information, answering questions, and guiding customers to appropriate solutions.• Document interactions clearly so records remain complete, organized, and easy to reference.• Support day-to-day customer service operations by prioritizing tasks and meeting established response expectations.
2026-06-05T00:00:00Z

Customer Service Representative

Edwardsville, IL
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support consumer lending operations in Edwardsville, Illinois. This Long-term Contract position is ideal for someone who enjoys combining customer communication with detailed administrative work in a banking environment. The person in this role will help process indirect dealer loan activity, maintain accurate records, and provide attentive assistance to dealers and members throughout the funding process. Responsibilities: • Review incoming dealer and consumer loan documentation, confirm all required materials are present, and enter complete contract details into the lending platform to support timely funding. • Communicate with dealers and members by phone or email to obtain missing information, clarify documentation, and keep the loan process moving efficiently. • Examine loan packets for accuracy and completeness, ensuring payment instructions, supporting forms, and checklist items are properly verified before disbursement. • Record updates and status notes within the lending system so loan activity remains current, traceable, and well documented. • Prepare and manage administrative materials such as denial correspondence, document requests, dealer records, reserve verification support, and files for both new and existing dealer relationships. • Process payoff check verification and distribution while coordinating title retrieval from internal storage resources as needed. • Handle lien filing and lien release tasks in accordance with applicable procedures and loan documentation requirements. • Provide courteous, attentive service that reflects positively on the organization when assisting external dealers and current members.
2026-06-04T00:00:00Z

Customer Service Representative

Gibsonia, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Service Representative to support a retail operation in Gibsonia, Pennsylvania. This contract - hre position is ideal for someone who enjoys helping customers, managing order details with accuracy, and working collaboratively across teams to deliver a dependable service experience. The role calls for strong communication, careful attention to detail, and the ability to stay organized while handling multiple priorities in a fast-paced environment. This is a fully on-site position Monday- Friday, pay $18-$20. Responsibilities:• Process customer purchase orders accurately in QuickBooks and verify information before final submission.• Partner with internal teams to coordinate timely responses, resolve issues, and support a smooth customer experience.• Communicate with customers professionally through email and other channels, providing clear updates and helpful assistance.• Address customer questions and concerns with a solution-focused approach that builds trust and satisfaction.• Maintain organized records related to orders, billing inquiries, and service requests to support daily operations.
2026-06-05T00:00:00Z

Customer Service Representative

Saint Petersburg, FL
onsite
Temporary / Contract
18 - 18 USD / Hourly
Client Services Representative – Mental Health Services $18/hour | permanent Medical field experience required. We are seeking compassionate, detail oriented, and customer-focused individuals to join a long-standing behavioral health organization serving the community for nearly 80 years. This role is ideal for someone with a medical or healthcare background who is comfortable working in a fast-paced, high-volume environment supporting individuals seeking mental health services. Candidates must be flexible to provide coverage at multiple office locations throughout the county as needed. Mileage reimbursement is provided for travel during the workday. Schedule Options Opener Shift (5 openings) Monday–Friday: 7:30 AM – 4:30 PM Closer Shift (4 openings) Monday–Thursday: 10:00 AM – 7:00 PM Friday: 8:00 AM – 5:00 PM Position Overview This role serves as the first point of contact for clients, guests, and staff entering the facility or calling for assistance. Many individuals seeking services may be experiencing difficult or emotional situations, so we are looking for candidates who are warm, patient, empathetic, and able to remain calm under pressure. Job Responsibilities Welcome and check in clients, guests, and staff in a friendly and detail oriented manner Answer incoming calls and direct calls appropriately Schedule, confirm, and follow up on appointments Make outbound calls to clients regarding appointments and messages Collect payments, issue receipts, and balance cash drawer Update client information accurately in the system Support clinical staff to maintain smooth client flow throughout the day Assist with follow-up on pending client concerns or issues Distribute and collect client satisfaction surveys Complete data entry and documentation within Avatar system Perform opening and closing procedures as assigned Provide coverage at additional locations when needed
2026-05-27T00:00:00Z

Customer Service Representative

Louisville, KY
onsite
Temporary / Contract
20 - 23 USD / Hourly
We are looking for a Customer Service Representative to join our team in Louisville, Kentucky on a Contract basis. In this role, you will serve as a key point of contact for customers by handling order-related requests, providing timely updates, and helping ensure a smooth service experience. This position is well suited for someone who communicates clearly, stays organized in a fast-paced setting, and works effectively with both customers and internal teams. Responsibilities: • Process customer purchase requests accurately and keep order information current within company systems. • Respond to customer inquiries by sharing confirmations, shipping progress, and expected delivery details in a timely manner. • Partner with warehouse and logistics personnel to help ensure orders are prepared and delivered correctly and on schedule. • Address service concerns with professionalism, working toward prompt and effective resolution of issues or complaints. • Maintain organized customer account records and update contact or account details as needed. • Provide internal teams with customer-related data and supporting documentation to assist day-to-day operations. • Recognize repeated service challenges or workflow gaps and share improvement ideas with management. • Follow established company guidelines related to safety, service quality, and operational compliance at all times.
2026-06-05T00:00:00Z

Customer Service Representative

Fort Worth, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced operation in Fort Worth, Texas. This contract opportunity with permanent potential is ideal for someone who enjoys helping customers, managing order details with accuracy, and working closely with both office and warehouse teams. You will play an important part in keeping product orders and shipments moving smoothly in a dynamic environment connected to the golf equipment industry. Responsibilities: • Enter customer and order information accurately into company systems while maintaining organized records • Respond to customer inquiries with professionalism and provide timely updates on orders, shipping activity, and product availability • Coordinate with internal departments to help ensure domestic and international shipments are processed correctly and on schedule • Work across office and warehouse areas to confirm order status, resolve discrepancies, and support day-to-day fulfillment needs • Review order details carefully and address issues related to documentation, quantities, or delivery information • Communicate with team members to keep workflow moving efficiently in a busy distribution setting • Assist with tracking shipments and following up on outstanding order questions to support a positive customer experience
2026-05-26T00:00:00Z

Customer Service Representative

Eden Prairie, MN
onsite
Temporary / Contract
19 - 24 USD / Hourly
We are seeking a friendly and solution-oriented Customer Service Representative to support client interactions and service delivery in Eden Prairie, MN. This contract-to-permanent opportunity is ideal for someone who enjoys helping others, resolving issues, and working in a team-focused environment. Responsibilities:Respond to customer inquiries via phone, email, and chatResolve issues efficiently while maintaining a positive attitudeDocument customer interactions and update account informationCollaborate with internal teams to ensure timely resolution of concernsProvide product or service information clearly and accuratelyFollow up with customers to ensure satisfaction and issue closureMaintain knowledge of company policies and proceduresSupport special projects and administrative tasks as needed
2026-06-05T00:00:00Z

Customer Service Representative

Champaign, IL
onsite
Temporary to Hire
19.95 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Illinois in a Contract to Permanent position. This role centers on delivering responsive support, strengthening customer relationships, and helping internal teams provide a smooth order and service experience. The ideal candidate is organized, service-focused, and comfortable managing multiple priorities in a fast-paced environment while communicating clearly with customers and cross-functional partners. Responsibilities:• Provide timely, thoughtful support to customers and internal partners by investigating questions, resolving concerns, and offering practical solutions.• Build positive working relationships with customers through clear, attentive communication and consistent follow-through across phone and email interactions.• Maintain accurate, well-documented records of customer conversations, service requests, and resolutions within the company database.• Process customer orders by reviewing incoming requests for completeness and entering details into the order management system with a high level of accuracy.• Coordinate with sales, operations, and finance teams to share updates, clarify needs, and keep customer activities moving forward efficiently.• Arrange outbound shipments and inbound returns through logistics systems while preparing required shipping documentation and related paperwork.• Review buyback information, confirm final results, and communicate applicable credits or totals to customers clearly and effectively.• Partner with accounts payable and accounts receivable teams to support timely customer payments and address outstanding account balances when needed.• Follow written and verbal procedures carefully while adapting to changing priorities and maintaining strong attention to detail.• Travel up to 10% as needed to support business and customer service needs. The salary range for this position is $20 to $22/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-05-21T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
Customer Care Representative – Mortgage Services Dept.Location: Tempe, AZ (100% On-Site | Rio Salado Pkwy & Loop 101 freeway)Pay: $20/hourEmployment Type: Full-TimeIndustry: Mortgage & Financial Services About the RoleRobert Half is partnering with a rapidly growing national mortgage and financial services company in Tempe to hire a Customer Care Representative.This is a stable, entry-level opportunity with paid training, consistent full-time hours, and clear growth paths—ideal for candidates who enjoy helping people, learning new skills, and building a long-term career in financial services. The role is based in a modern, high-volume call center environment and is 100% on-site. Why You’ll Love This Job• Paid training—no mortgage experience required• Consistent, full-time schedule• Supportive team environment with coaching and development• Entry-level role with long-term career growth in financial services• Stable company in a growing industry with excellent company benefits! Position OverviewAs a Universal Customer Care Agent, you will support mortgage customers through a mix of inbound and outbound calls. You’ll assist customers with questions related to payments, escrow, and general account inquiries, while also reaching out to customers who may be past due to understand their situation and discuss next steps or available options. Key Responsibilities• Handle inbound calls related to mortgage payments, escrow questions, and general loan support• Conduct outbound calls to customers regarding missed or past-due payments in a professional, customer-focused manner• Provide clear, accurate, and empathetic assistance on all customer inquiries• Document customer interactions accurately in internal systems• Follow all compliance, quality, and customer care standards• Participate in ongoing training, coaching, and performance development ScheduleFull-Time – 40 hours per weekMonday–Friday Schedules:• Spring/Summer: 9:00 AM – 6:00 PM • Fall/Winter: 10:00 AM – 7:00 PMMonthly Saturday Rotation (1 Saturday per month):• Spring/Summer: 7:00 AM – 11:00 AM Fall/Winter: 8:00 AM – 12:00 PM Why This Opportunity?• Entry point into a stable and growing mortgage and financial services industry• Paid training and ongoing development• Consistent full-time hours• Clear opportunities for advancement into various mortgage operations roles
2026-05-22T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a mortgage services team in Tempe, Arizona. This Contract-to-permanent opportunity is ideal for someone who enjoys helping customers, communicating clearly, and working in a fast-paced onsite environment. In this role, you will support borrowers with account-related questions while building foundational experience within the mortgage and financial services industry. Responsibilities: • Respond to incoming customer calls related to mortgage accounts, including payment activity, escrow matters, and general loan questions. • Place outbound calls to borrowers to discuss overdue payments and provide appropriate account support. • Deliver attentive, solutions-focused service while addressing a high volume of customer interactions each day. • Record call details, account updates, and customer conversations accurately within internal systems. • Apply company policies, regulatory expectations, and service standards consistently during every interaction. • Take part in paid training, guided shadowing, and ongoing coaching to strengthen product knowledge and call handling skills.
2026-05-22T00:00:00Z

Customer Service Representative

Glendale, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. For immediate consideration apply today!· Assist customers in Spanish and English over the phone· Receiving and placing customer service telephone calls· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism· Resolving customer complaints, managing database records, drafting status reports on customer service issues· Data entry and research as required to troubleshoot customer problems
2026-06-04T00:00:00Z

Customer Service Representative

Oxnard, CA
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a Customer Service Representative to support a busy construction-related operation in California. This Long-term Contract position is ideal for someone who enjoys helping customers, managing high-volume communication, and ensuring orders and service requests are handled accurately. The person in this role will serve as a detail-oriented point of contact for customers while helping maintain smooth day-to-day service activities. Responsibilities: • Respond to incoming customer calls and messages in a courteous, timely, and solution-focused manner. • Enter customer orders and service-related information accurately into internal systems while maintaining complete records. • Handle both inbound and outbound communication to provide updates, clarify requests, and resolve routine issues. • Represent the organization by delivering a positive customer experience across every interaction. • Coordinate with internal teams to ensure customer inquiries, order details, and service needs are addressed efficiently. • Track open requests and follow up with customers to confirm completion and satisfaction. • Maintain organized documentation of conversations, transactions, and account activity for reference and reporting. • Support operational changes or system-related updates as needed while continuing to provide dependable customer service.
2026-06-02T00:00:00Z

Customer Service Representative

Ladera Ranch, CA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a financial services team in California. This contract opportunity is well suited for someone who enjoys speaking with customers, gathering key information, and helping individuals move forward in the early stages of the loan process. The ideal candidate brings a service-focused mindset, strong communication skills, and the ability to stay organized in a fast-moving environment. Responsibilities: • Speak with prospective borrowers to gather initial information and create a strong first impression during each interaction. • Use a guided question process to evaluate basic lending qualifications such as income, credit profile, and borrowing intent. • Record customer details accurately in internal platforms, including CRM and loan-related systems. • Direct suitable applicants to the appropriate Loan Officer so the process can continue efficiently. • Manage a steady mix of inbound and outbound calls while meeting daily productivity and conversion goals. • Provide clear, effective communication that helps customers understand next steps and feel supported throughout the conversation. • Maintain organized records and complete data entry tasks with a high level of accuracy and attention to detail.
2026-06-03T00:00:00Z

Customer Service Representative

Medina, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in Medina, Ohio in a contract role with the potential to become permanent. This position supports customers, sales partners, and internal teams by coordinating orders, resolving inquiries, and keeping account information current across multiple product lines. The ideal candidate brings strong communication, organization, and follow-through, along with the ability to manage details accurately in a fast-paced, in-person environment. Responsibilities: • Coordinate customer orders from initial request through post-order follow-up, ensuring each step is completed accurately and on schedule. • Work closely with sales, intake, and quoting teams to gather needed details, answer questions, and support active projects across product categories. • Participate in project kickoff discussions and help maintain alignment between customer expectations, sales activity, and operational requirements. • Maintain customer account records, open order tracking, shared documentation, and portal updates so information remains current and accessible. • Monitor order status, revise shipping or lead-time details when needed, and communicate changes promptly to customers and sales representatives. • Process payment or deposit collection when required and support related account inquiries with professionalism and accuracy. • Prepare and release order tickets within established timelines, including time-sensitive console orders and direct shipment activity. • Conduct stock availability checks, send shipment notifications for direct-ship orders, and handle service requests related to national, hospitality, international, private label, and other assigned accounts.
2026-06-02T00:00:00Z

Customer Service Representative

Bowling Green, OH
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customers through responsive account assistance and accurate payment handling. This Long-term Contract position is ideal for someone who enjoys helping people, resolving billing-related concerns, and keeping detailed records in a fast-paced service environment. The person in this role will communicate clearly with customers, review account activity, and coordinate follow-up actions to ensure questions are addressed promptly.
2026-06-01T00:00:00Z

Customer Service Representative

Berkeley Lake, GA
onsite
Temporary / Contract
17 - 23 USD / Hourly
About the RoleWe are seeking a friendly and dependable Customer Service Representative to join a fast-paced team focused on delivering a positive customer experience. In this role, you’ll handle outbound and inbound phone calls, assisting customers, answering questions, and scheduling appointments for the sales team. This is a great opportunity for someone who enjoys helping people, staying organized, and working in a structured, goal-oriented environment. Key Responsibilities<ul><li>Make outbound calls to a provided list of customers and prospects</li><li>Provide information, answer basic questions, and assist with customer needs</li><li>Schedule appointments and follow-ups for the sales team</li><li>Maintain a high level of professionalism and customer care on every interaction</li><li>Accurately document call details and updates in CRM systems</li><li>Follow established scripts and processes while personalizing the customer experience</li><li>Meet daily performance goals for call activity and scheduled appointments</li><li>Collaborate with internal teams to ensure smooth customer handoffs</li></ul>
2026-06-05T00:00:00Z

Customer Service Representative

Mount Pleasant, PA
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are offering a contract to hire employment opportunity for a Customer Service Representative in Mount Pleasant, Pennsylvania. This role is with a global industrial distribution company and involves building ongoing business relationships with our customers through repeated contact and consultation. As a Customer Service Representative, you will be providing expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude. Hours: either 7:30AM or 8AM – 4:30PM or 5PM. Depending on your start time. Pay : $20-21 • Assist customers by phone and in person at our facility• Help customers get the parts they need• Interact extensively with customers to clarify their needs, research, and recommend parts• Meet / exceed monthly sales goals while increasing customer satisfaction• Provide quotes• Take orders• Provide post order service• Physically measure specs on a wide variety of parts REQUIREMENTSOur Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include:• Minimum 6 months of customer service experience• Mechanical and mathematical aptitude• Excellent telephone skills• Ability and desire to learn new systems and processes quickly• Strong computer skills, particularly Excel• High school diploma or equivalent• Valid driver's license and clean driving record (MVR)• SAP / ERP experience, preferred• Knowledge of industrial distribution products and hydraulics, preferred
2026-06-05T00:00:00Z

Customer Service Representative

Petersburg, VA
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team on a long-term contract basis. This position is suited for someone who communicates with confidence, stays composed during busy or high-pressure situations, and pays close attention to details that affect customer satisfaction. The ideal candidate will learn quickly, build strong relationships with both customers and coworkers, and contribute to a welcoming, team-oriented environment with room for future growth. Responsibilities: • Manage incoming customer calls and messages, providing timely and detail-focused support for questions, requests, and service issues. • Process customer orders accurately, ensuring all details are entered correctly and confirmed before completion. • Make outbound calls when follow-up is needed to clarify order information, resolve concerns, or provide status updates. • Maintain organized and precise customer records so account information, order activity, and communications remain up to date. • Address customer concerns with patience and sound judgment, working calmly through challenges in a fast-paced setting. • Collaborate closely with internal team members to support service goals and help create a positive experience for customers. • Learn company procedures, product information, and service expectations quickly in order to become effective in the role. • Contribute to a friendly and dependable team culture while taking on increasing responsibility over time.
2026-06-05T00:00:00Z

Customer Service Representative

Nashua, NH
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a busy service team in New Hampshire. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, managing order information, and handling a high volume of calls with accuracy. The person in this role will serve as a key point of contact for customers while helping ensure timely responses and efficient service. Responsibilities: • Respond to incoming customer calls and provide clear, courteous assistance for questions, concerns, and service needs. • Enter customer orders and update account details accurately within company systems. • Manage both inbound and outbound phone communication to support follow-up, issue resolution, and service coordination. • Deliver a positive customer experience by addressing requests promptly and maintaining a detail-oriented approach throughout each interaction. • Document conversations, order activity, and service updates thoroughly to maintain accurate records. • Work with internal teams to escalate complex issues and help drive timely solutions for customers. • Use CRM tools, including Salesforce when applicable, to track customer interactions and support case management.
2026-06-04T00:00:00Z

Customer Service Representative

North Canton, OH
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support customer accounts for a manufacturing operation. This contract opportunity with potential for a permanent role is ideal for someone who combines strong communication skills with a proactive approach to order management, customer support, and cross-functional coordination. The role begins with onsite training and may transition to a hybrid schedule of two remote days per week after training is completed. Responsibilities: • Manage customer accounts by preparing pricing and delivery updates, entering orders, revising schedules, and maintaining accurate account records. • Monitor open orders and forecasts, follow up on time-sensitive requests, and take action to help keep customer commitments on track. • Partner with sales, supply chain, manufacturing, and other internal teams to resolve service issues and improve delivery results. • Communicate clearly with customers and internal stakeholders regarding order status, commercial terms, and account-related questions. • Maintain customer master data and ensure account information remains current, complete, and reliable. • Provide responsive support for inbound and outbound customer interactions while delivering a high level of professionalism and service. • Apply product knowledge and sound judgment to address account needs, identify concerns, and support effective business decisions. • Use Excel and internal systems to review account activity, analyze order details, and support day-to-day customer service operations.
2026-05-27T00:00:00Z

Customer Service Representative

Farmington, NY
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support customers and deliver responsive service from Farmington, New York. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping resolve customer concerns. The role focuses on managing customer interactions by phone, identifying solutions, coordinating next steps when needed, and maintaining accurate records in a CRM system. Responsibilities: • Respond to inbound customer inquiries professionally and place outbound calls as needed to provide updates or gather additional information. • Investigate customer concerns, identify practical solutions, and guide individuals through issue resolution with a service-focused approach. • Arrange service appointments when required and confirm scheduling details accurately with customers. • Record conversations, case updates, and follow-up actions thoroughly in the company CRM system. • Manage multiple tasks efficiently while maintaining attention to detail and meeting expected response times. • Provide clear information about services, processes, and next steps so customers feel informed and supported.
2026-06-01T00:00:00Z

Customer Service Representative

Oilville, VA
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to join our team outside of Short Pump, Virginia on a contract to hire basis. This position focuses on preparing accurate quotes and orders, and working closely with sales, shipping, and production partners to keep transactions moving efficiently. The ideal candidate brings strong communication skills, careful attention to detail, and the ability to manage multiple requests while maintaining a high-quality customer experience. Responsibilities:• Prepare and issue pricing quotations for parts and attachments, track quote activity, and follow up with customers to help move opportunities forward.• Enter sales orders accurately for parts, attachments, tracks, and warranty items while confirming specifications, dimensions, and customer requirements.• Support customers and sales representatives with delivery updates, product documentation, brochures, installation materials, images, and other requested resources.• Coordinate with shipping and production teams to help ensure orders are complete, clearly documented, and processed within required timelines.• Assist with return activity by supplying information needed for Return Goods Authorizations and helping communicate next steps to customers.• Contribute to collections efforts by following up on past-due accounts and providing account-related support to internal teams.• Review open orders, drop-ship activity, and in-transit shipments on a regular basis, updating records and notes to keep information current.• Manage order revisions carefully by attaching updated documentation and communicating changes to the appropriate internal stakeholders.
2026-06-04T00:00:00Z

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