We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Pine Brook, New Jersey. In this role, you will play an integral part in ensuring customer satisfaction by managing orders, addressing client needs, and collaborating with internal teams to drive program success. This is a fast-paced position that requires exceptional communication and organizational skills.<br><br>Responsibilities:<br>• Manage orders and inventory using Microsoft Dynamics GP, ensuring accuracy and efficiency.<br>• Handle product returns, warranty claims, and other customer-related issues with professionalism.<br>• Generate and maintain detailed reports for sales teams and clients, providing valuable insights.<br>• Monitor and update data related to backorders, shipments, and cancellation rates to maintain client satisfaction.<br>• Collaborate closely with various departments to ensure seamless execution of programs and customer initiatives.
We are looking for an experienced Customer Service Representative to join our team in Fairfield, New Jersey. This Contract to permanent position requires a dedicated and detail-oriented individual who excels in assisting customers, resolving inquiries, and handling transactions with precision and care. As a vital member of the team, you will play a key role in ensuring customer satisfaction while maintaining accurate records and managing operational tasks.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries, providing detailed information about products, services, and policies.<br>• Process purchases, exchanges, and returns efficiently while ensuring a seamless customer experience.<br>• Resolve customer issues by identifying solutions and maintaining a detail-oriented and empathetic approach.<br>• Accurately handle sales transactions, including database updates and payment processing.<br>• Maintain organized and detailed records to support business operations and customer needs.<br>• Answer inbound calls and address customer concerns with clarity and professionalism.<br>• Make outbound calls when necessary to follow up on customer inquiries or resolve pending issues.<br>• Collaborate with team members to improve processes and enhance the overall customer experience.<br>• Ensure compliance with company guidelines and procedures in all interactions.<br>• Stay up-to-date with product knowledge to provide accurate and helpful information to customers.
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately, including entering insurance information and recommending suitable products.</p><p>• Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment.</p><p>• Maintain detailed and organized documentation, including patient records and related files.</p><p>• Address customer concerns and troubleshoot issues, escalating complex problems as necessary.</p><p>• Perform general administrative tasks and provide clerical support to the team.</p><p>• Apply knowledge of healthcare processes and terminology to address customer needs effectively.</p><p>• Ensure consistent and attentive communication with customers via phone, email, and other channels.</p><p>• Collaborate with cross-functional teams to improve customer service procedures and workflows.</p><p>• Stay updated on company systems and tools to deliver accurate and timely assistance.</p>
<p>85,000 - 100,000</p><p><br></p><p>Benefits include:</p><ul><li>health </li><li>paid time off</li></ul><p><br></p><p>Our client is looking for a dedicated Agency Manager to oversee the daily operations of an in-house insurance agency in the Asbury Park, New Jersey area. This leadership role will involve managing staff, growing the agency's book of business, and serving as a liaison for funeral homes to ensure their insurance needs are met. The ideal candidate will bring a strong background in insurance management and a commitment to upholding the organization’s mission and values.</p><p><br></p><p>Responsibilities:</p><p>• Manage the overall operations and administration of the insurance agency, including developing, documenting, and maintaining business processes, policies, and procedures.</p><p>• Supervise and provide direction to licensed insurance representatives and administrative staff, ensuring their activities align with agency goals.</p><p>• Build relationships with member firms and actively participate in industry events to promote agency services and identify growth opportunities.</p><p>• Expand and maintain existing client accounts while delivering exceptional customer service.</p><p>• Serve as the primary contact between insurance carriers, funeral homes, and agency staff to facilitate smooth operations.</p><p>• Organize and conduct business meetings with potential clients, delivering tailored presentations to address their needs.</p><p>• Safeguard confidential client records and ensure compliance with company policies regarding data protection.</p><p>• Collaborate with accounting staff to manage billing reconciliations and oversee receivables.</p><p>• Mentor and coach team members, providing training and conducting annual performance evaluations.</p><p>• Contribute to budget planning, monitor expenditures, and approve financial decisions as necessary.</p><p><br></p><p><br></p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p><p><br></p><p> Working conditions </p><p> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...</p>
<p>We are looking for a skilled receptionist to join our team on a contract basis. This position involves providing excellent front desk support and ensuring smooth communication within the office. The ideal candidate will possess strong organizational skills and a detail-oriented approach to effectively manage daily tasks.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors warmly and assist them with inquiries or directing them to appropriate personnel.</p><p>• Handle incoming and outgoing mail, ensuring timely and accurate processing.</p><p>• Manage a multi-line phone system, including answering inbound calls and transferring them as needed.</p><p>• Prepare and type correspondence, such as letters and other documents, with attention to detail.</p><p>• Maintain the reception area to ensure a welcoming and organized environment.</p><p>• Coordinate and schedule appointments or meetings when required.</p><p>• Provide general administrative and clerical support to the team.</p><p>• Collaborate with other departments to ensure seamless office operations</p>
We are looking for a motivated and detail-oriented Collections Specialist to join our team in White Plains, New York. In this Contract to permanent position, you will play a vital role in managing receivables and ensuring timely payments from clients. This role requires excellent communication skills and the ability to handle a high volume of tasks while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Review and approve next-day delivery orders by adhering to company policies and assigned credit terms.<br>• Conduct high-volume collection calls to secure payments and promptly resolve any client issues.<br>• Investigate payment discrepancies and deductions, coordinating with other departments to process necessary paperwork.<br>• Maintain communication with management and sales teams to address collection concerns and ensure timely resolutions.<br>• Adapt to different roles within the department to provide support and coverage during staff absences.<br>• Post daily payments to the Cash Easy System as required.<br>• Process daily transactions and assist customers with inquiries and weekly account updates.<br>• Monitor and analyze aging reports to identify overdue accounts and develop strategies for resolution.<br>• Ensure superior customer service by addressing client concerns effectively and professionally.<br>• Collaborate with the credit team to approve credit lines and manage balances efficiently.
<p>Join a fast-growing, innovative financial firm that’s redefining how investors access sophisticated strategies through exchange-traded products. Our client is looking for a Client Services Associate to play a key role in expanding their long-term ETF platform. This is a dynamic opportunity for an early-career professional who’s eager to blend analytical skills, client engagement, and creative problem-solving in a high-growth, entrepreneurial environment.</p><p><br></p><p>Responsibilities of this position will include:</p><p>· Maintain and segment CRM data to enhance advisor engagement and inform sales strategy.</p><p>· Build dashboards and reporting tools that track performance and support data-driven decision making.</p><p>· Develop streamlined processes for updating content and documentation to ensure consistency and efficiency.</p><p>· Conduct competitor and market research to help shape positioning and messaging.</p><p>· Manage inbound client inquiries and provide timely, thoughtful responses.</p><p>· Assist with logistics, scheduling, and follow-up for webinars, meetings, and conferences.</p><p><br></p><p>For immediate consideration please email Alex.Muzaurieta@roberthalf.</p>
<p>Rapidly expanding New York City firm is currently seeking an Accounts Receivable / Collections Specialist to join their team. In this role, you will play a critical part in managing accounts receivable and ensuring timely payment collections while maintaining strong relationships with clients and internal stakeholders. This position offers an excellent opportunity to contribute to the financial health of the organization through effective communication and detailed documentation.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including billing, reconciliations, and timely collection of outstanding payments.</li><li>Monitor aging reports, identify delinquent accounts, and initiate collection efforts through calls and correspondence.</li><li>Partner with internal teams to resolve discrepancies and maintain accurate account records.</li><li>Ensure compliance with company policies and procedures, as well as applicable laws and regulations.</li><li>Provide exceptional customer service to clients while handling inquiries or disputes related to billing or collections.</li><li>Prepare regular reports on collections activity, outstanding balances, and accounts receivable performance to management.</li><li>Support process improvements to optimize AR functions and enhance efficiency.</li></ul>
We are looking for a Call Center Specialist to join our team in White Plains, New York. In this role, you will provide excellent customer service while managing incoming calls and inquiries in a fast-paced environment. This is a Contract to permanent position, offering an opportunity for long-term growth within the organization.<br><br>Responsibilities:<br>• Respond to customer inquiries and resolve issues in a detail-oriented and timely manner.<br>• Handle a high volume of incoming calls while maintaining quality and efficiency.<br>• Document customer interactions and maintain accurate records in company systems.<br>• Provide information about company products and services to callers.<br>• Collaborate with team members to address complex customer concerns effectively.<br>• Follow established protocols and procedures to ensure customer satisfaction.<br>• Escalate unresolved issues to the appropriate department or supervisor when necessary.<br>• Contribute to team goals by meeting performance metrics and objectives.<br>• Stay updated on company policies, services, and product offerings to assist customers accurately.
<p>We are looking for a detail-oriented Service Coordinator to manage scheduling, communication, and operational tasks for our service team in Union County, New Jersey. This role involves coordinating with customers, dispatching technicians, and ensuring all service activities are executed efficiently. The ideal candidate thrives in a fast-paced environment, has excellent organizational skills, and is committed to delivering exceptional customer service.</p><p><br></p><p>Salary is 60,000 - 80,000.</p><p><br></p><p>Benefits include:</p><ul><li>M/D/V after 90 days</li><li>401k</li><li>PTO </li></ul><p>Responsibilities:</p><p>• Schedule and assign service jobs to technicians, considering skill sets, workloads, and availability.</p><p>• Communicate with customers to confirm appointments, access requirements, and project timelines.</p><p>• Adjust schedules to accommodate emergency requests, delays, or changes in scope.</p><p>• Maintain the service calendar and ensure daily technician schedules are up to date.</p><p>• Provide clear job instructions and expectations to both customers and technicians.</p><p>• Follow up on completed service jobs to ensure customer satisfaction and proper documentation.</p><p>• Process warranty claims and submit required documentation to manufacturers.</p><p>• Monitor technician safety compliance and assist with coordinating training and certifications.</p><p>• Maintain accurate service records, technician timesheets, and job-related documentation.</p><p>• Support inventory coordination by ensuring required parts are available for upcoming service jobs.</p>
We are looking for a dynamic and highly personable Receptionist to join our team in Brooklyn, New York. This is a contract position in a fast-paced, high-energy environment where you will serve as the first point of contact for hundreds of visitors daily. The role requires exceptional communication skills, confidence, and the ability to manage multiple tasks efficiently.<br><br>Responsibilities:<br>• Greet and assist all visitors with inquiries, directions, and questions regarding office locations within the building.<br>• Maintain an attentive and welcoming demeanor as the primary point of contact at the reception desk.<br>• Utilize tools like Slack, Google Chat, and ZenDesk to manage communications and provide timely assistance.<br>• Handle a multi-line phone system to answer inbound calls and direct them appropriately.<br>• Coordinate and order lunches for clients and prepare meeting spaces as needed.<br>• Ensure a smooth flow of visitors by staying stationed at the desk near the building's elevators.<br>• Provide concierge services to enhance the visitor experience.<br>• Manage daily administrative tasks with precision and attention to detail.<br>• Act as a liaison between office staff and external visitors, ensuring efficient communication.
Job Title: Accounts Receivable / Credit & Collections Support (Contract or Contract-to-permanent) Location: White Plains, NY (On-site) Industry: Food Distribution <br> Overview: A leading food distribution company in White Plains, New York is seeking a detail-oriented and customer-focused detail oriented to join our team in a Contract or Contract-to-permanent role. This position is ideal for individuals who excel on the phone, are proactive with email follow-up, and enjoy providing excellent customer service. If you come from a call center, banking, or other customer-facing background and are looking to pivot into a back-office Accounts Receivable (AR), credit, and collections role, this is the perfect opportunity to grow your career. No prior AR experience required—we will train you! Key Responsibilities: Handle high-volume outbound and inbound phone calls to customers regarding outstanding invoices, payment statuses, and account updates. Conduct regular email follow-ups with customers to support credit and collection activities. Assist with reviewing customer accounts and documenting updates in the company’s systems. Support the credit and collections department with daily tasks, reporting, and account reconciliation as needed. Build positive customer relationships through clear, detail oriented communication and strong follow-up practices. Collaborate with internal departments (sales, customer service, finance) to resolve billing or account issues. Maintain accurate records of all customer interactions and payment commitments.
We are looking for a dedicated and personable Front Desk Coordinator to join our team in Darien, Connecticut. In this Contract to permanent role, you will be the first point of contact for members and guests, ensuring an exceptional experience from start to finish. If you have strong organizational skills and enjoy a customer-facing role, we encourage you to apply.<br><br>Responsibilities:<br>• Greet members and guests with a friendly and detail oriented demeanor.<br>• Process payments accurately using the designated payment platform.<br>• Manage the creation and distribution of flyers, as well as the printing of food and beverage menus.<br>• Schedule appointments for the golf simulator and manage bookings efficiently.<br>• Deliver outstanding customer service to enhance the overall member experience.<br>• Answer incoming calls and assist with inquiries or direct them to the appropriate department.<br>• Maintain the front desk area in a clean and organized manner.<br>• Assist with administrative tasks to support daily operations.
<p><strong>Accounts Receivable Collector in Plainview, Long Island, NY </strong></p><p>Are you an Accounts Receivable professional with a proven ability to resolve collection issues and perform complex reconciliations? </p><p><strong>Anna Parson at Robert Half </strong>is seeking a detail-oriented <strong>Accounts Receivable Collector </strong>with exceptional Excel proficiency and strong communication skills to manage and resolve outstanding receivables efficiently.</p><p><strong>As the Accounts Receivable Collector, you will: </strong></p><ul><li>Manage all aspects of accounts receivable collections, including contacting customers for payment resolution.</li><li>Execute complex reconciliations across multiple accounts and data sources.</li><li>Accurately identify and resolve discrepancies with attention to detail.</li><li>Document collection calls and payment arrangements thoroughly.</li><li>Prepare and analyze AR aging and reconciliation reports using advanced Excel functions such as pivot tables, VLOOKUP, and formulas.</li><li>Partner with internal teams to address disputes and support month-end close activities.</li></ul><p><strong>Contact Anna Parson at Robert Half</strong> if you are a proactive problem-solver ready to make an impact! Or Apply now!</p>
<p>This role is the first point of contact for visitors and callers, ensuring a welcoming and efficient front desk experience. The ideal candidate will have excellent communication skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet visitors and maintain a welcoming reception area.</li><li>Answer and direct calls using a multi-line phone system, ensuring accurate and timely communication.</li><li>Manage incoming and outgoing mail, including sorting and distributing correspondence.</li><li>Handle confidential documents and information with discretion.</li><li>Coordinate deliveries and ensure timely distribution to appropriate personnel.</li><li>Communicate effectively with managers and clients regarding job priorities and deadlines.</li><li>Assist with additional administrative projects and tasks as assigned.</li><li>Operate switchboard systems to transfer calls and provide information to callers.</li><li>Maintain accurate records of office supplies and assist with inventory management.</li><li>Support daily office functions to ensure smooth operations</li></ul>
<p>We are looking for a detail-oriented and personable Front Desk Coordinator to provide some short-term coverage! This role offers an excellent opportunity to interact with customers and ensure smooth front desk operations. The ideal candidate will thrive in a fast-paced environment and demonstrate exceptional organizational and communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and greet customers promptly upon arrival to create a positive experience.</p><p>• Direct customers to the appropriate departments or personnel based on their needs.</p><p>• Answer and manage incoming calls efficiently using a multi-line phone system.</p><p>• Maintain a clean and organized reception area to ensure it meets company standards.</p><p><br></p>
We are looking for a dedicated and detail-oriented Executive Assistant to provide high-level support to senior leadership within the financial services sector. In this long-term contract position, you will play a key role in managing schedules, coordinating travel arrangements, and ensuring seamless communication across teams. This opportunity is based in Stamford, Connecticut.<br><br>Responsibilities:<br>• Manage and maintain executives' calendars, ensuring appointments and meetings are efficiently organized.<br>• Coordinate domestic and international travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare materials and agendas for executive meetings, ensuring all required documents are available and organized.<br>• Serve as the primary point of contact for scheduling and communication between executives and internal teams.<br>• Monitor and prioritize incoming correspondence, responding on behalf of the executive when appropriate.<br>• Ensure timely follow-ups on action items and decisions from meetings.<br>• Maintain confidentiality and handle sensitive information with professionalism.<br>• Collaborate with other departments to facilitate executive requests and streamline operational workflows.<br>• Assist in planning and organizing events and meetings, both virtual and in-person.<br>• Provide support for additional administrative tasks as needed.
We are looking for a detail-oriented and organized Receptionist to join our team on a contract basis in New York, New York. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. This position requires excellent communication skills and the ability to manage tasks in a fast-paced corporate environment.<br><br>Responsibilities:<br>• Greet and assist visitors, ensuring they feel welcomed and directed appropriately.<br>• Answer incoming calls through a multi-line phone system and transfer calls to the correct departments.<br>• Manage the delivery and sorting of incoming mail and packages.<br>• Handle sensitive and confidential information with discretion and attention to detail.<br>• Assist with administrative tasks such as scheduling and document preparation.<br>• Communicate effectively with clients and managers regarding deadlines and job-related matters.<br>• Operate a switchboard system and maintain smooth workflow for incoming and outgoing communications.<br>• Support additional projects and tasks as assigned by management.<br>• Ensure the reception area remains tidy and organized at all times.<br>• Collaborate with team members to improve office operations and efficiency.
