We are looking for a detail-oriented Collections Specialist to join our team on a contract basis in Tustin, California. In this role, you will play a key part in managing client accounts, ensuring timely payments, and resolving billing issues efficiently. If you have a strong background in collections and a commitment to delivering excellent customer service, this position offers an opportunity to contribute to a dynamic environment within the real estate and property industry.<br><br>Responsibilities:<br>• Conduct daily outreach to clients for payment collection and account updates.<br>• Negotiate and establish payment plans to address outstanding balances.<br>• Accurately record and post payments to client accounts.<br>• Investigate and resolve billing discrepancies to ensure account accuracy.<br>• Maintain detailed records of all communications and transactions.<br>• Collaborate with internal teams to streamline collection processes and improve efficiency.<br>• Monitor accounts to identify overdue payments and take appropriate action.<br>• Provide clients with clear explanations of payment terms and account updates.<br>• Review account statuses regularly to ensure compliance with company policies.

• Minimum of 2 years of experience in collections or a related field.<br>• Proficiency in handling billing functions and cash collections.<br>• Familiarity with B2B and consumer collections processes.<br>• Strong analytical skills to resolve billing discrepancies effectively.<br>• Excellent communication and negotiation skills.<br>• Ability to manage multiple accounts and prioritize tasks.<br>• Knowledge of commercial and third-party collections is preferred.<br>• Experience with credit and insurance collections is an asset.

<p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>