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Accounts Receivable Clerk
<p><strong>Accounts Receivable/ Customer Service Coordinator</strong></p><p>Customer Service Coordinator performs a range of customer service, administrative, and clerical tasks, with a focus on accounts receivable. This role provides support to District staff and manages specialized duties related to the District's operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for the public via phone, email, and in-person at the District's front counter. Provide information about District services and resolve customer inquiries, issues, and complaints.</li><li>Process customer payments, issue receipts, and maintain billing records for services such as water, sewer, and berth rentals.</li><li>Prepare daily bank deposits and assist with collections and past-due processes.</li><li>Assist with routine clerical work, including updating forms, maintaining bulletin boards, and coordinating promotional activities.</li><li>Manage commercial licenses, permits, and service work orders.</li><li>Coordinate front office operations and maintain office security and organization.</li><li>Serve as a liaison between customers and operations staff, managing berth assignments and updating billing systems.</li><li>Operate a radio base station and monitor communications during normal and emergency situations.</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Provide backup to Accounting Technician functions (accounts payable, payroll, etc.).</li><li>Ensure a clean and organized work environment.</li></ul><p><br></p><p><br></p><p><br></p>
<p><strong>Qualifications</strong></p><p><strong>Knowledge of:</strong></p><ul><li>General office procedures, customer service practices, and financial record-keeping.</li><li>Computer applications like MS Word, Excel, and billing software.</li><li>Pertinent laws, codes, and regulations.</li><li><strong>Tyler Munis software</strong> (preferred).</li></ul><p><strong>Ability to:</strong></p><ul><li>Maintain accurate records and prepare financial reports.</li><li>Adapt to new technologies and systems.</li><li>Interact effectively with the public and co-workers.</li><li>Follow written and verbal instructions, and use financial software.</li></ul><p><strong>Education:</strong> High school diploma or equivalent.</p><p><strong>Experience:</strong> Two years in customer service and experience with computerized accounting or billing systems.</p><p><strong>Licenses and Certifications</strong></p><ul><li>Valid Class C California driver's license required.</li></ul><p><strong>Physical Demands</strong></p><ul><li>Ability to sit for extended periods, use a computer, and communicate via phone and email.</li><li>Occasional lifting (up to 20 lbs.) and outdoor work in varying weather conditions.</li></ul><p><strong>Working Environment</strong></p><ul><li>Primarily office-based with occasional outdoor duties (e.g., visiting marina slips).</li><li>Exposure to typical office conditions, including noise and fluorescent lighting.</li></ul><p><br></p>
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  • South San Francisco, CA
  • onsite
  • Contract / Temporary to Hire
  • 33.25 - 38.50 USD / Hourly
  • <p><strong>Accounts Receivable/ Customer Service Coordinator</strong></p><p>Customer Service Coordinator performs a range of customer service, administrative, and clerical tasks, with a focus on accounts receivable. This role provides support to District staff and manages specialized duties related to the District's operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for the public via phone, email, and in-person at the District's front counter. Provide information about District services and resolve customer inquiries, issues, and complaints.</li><li>Process customer payments, issue receipts, and maintain billing records for services such as water, sewer, and berth rentals.</li><li>Prepare daily bank deposits and assist with collections and past-due processes.</li><li>Assist with routine clerical work, including updating forms, maintaining bulletin boards, and coordinating promotional activities.</li><li>Manage commercial licenses, permits, and service work orders.</li><li>Coordinate front office operations and maintain office security and organization.</li><li>Serve as a liaison between customers and operations staff, managing berth assignments and updating billing systems.</li><li>Operate a radio base station and monitor communications during normal and emergency situations.</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Provide backup to Accounting Technician functions (accounts payable, payroll, etc.).</li><li>Ensure a clean and organized work environment.</li></ul><p><br></p><p><br></p><p><br></p>
  • 2025-09-15T18:24:38Z

Accounts Receivable Clerk Job in South San Francisco | Robert Half