We are looking for an Administrative Assistant to support the Customer Service Front Office in Somerville, Massachusetts. This long-term contract position offers the opportunity to work onsite and contribute to a variety of administrative tasks, including data entry, customer service, and office management. If you are tech-savvy, organized, and have strong interpersonal skills, this role could be a great fit for you. Responsibilities: • Serve as the first point of contact for incoming calls, greet visitors, and assist with inquiries in a courteous and attentive manner. • Manage call intake processes, create call tickets, and maintain accurate account records. • Perform data entry tasks using Microsoft Excel to ensure timely and precise record-keeping. • Provide administrative support for billing and account maintenance, including bill processing. • Assist with executive administrative duties, such as scheduling meetings and handling correspondence. • Collaborate with team members to deliver exceptional customer service and adapt to changing priorities. • Maintain organized files and documentation to support office operations. • Ensure compliance with company policies and procedures during daily activities. • Participate in team meetings to discuss workflow improvements and resolve challenges. • Uphold a positive and cooperative work environment while managing multiple tasks efficiently.

• Minimum of 2 years of experience in administrative support roles. • Proficiency in Microsoft Excel and other basic office software. • Strong customer service skills with the ability to handle inquiries professionally. • Excellent organizational skills and attention to detail. • Ability to adapt quickly to new tasks and prioritize workload effectively. • Solid communication skills, both written and verbal. • Tech-savvy with a willingness to learn new systems and processes. • Employment is contingent upon meeting all pre-employment requirements.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.

Somerville, MA
onsite
Temporary
19.95 - 23.10 USD / Hourly
We are looking for an Administrative Assistant to support the Customer Service Front Office in Somerville, Massachusetts. This long-term contract position offers the opportunity to work onsite and contribute to a variety of administrative tasks, including data entry, customer service, and office management. If you are tech-savvy, organized, and have strong interpersonal skills, this role could be a great fit for you. Responsibilities: • Serve as the first point of contact for incoming calls, greet visitors, and assist with inquiries in a courteous and attentive manner. • Manage call intake processes, create call tickets, and maintain accurate account records. • Perform data entry tasks using Microsoft Excel to ensure timely and precise record-keeping. • Provide administrative support for billing and account maintenance, including bill processing. • Assist with executive administrative duties, such as scheduling meetings and handling correspondence. • Collaborate with team members to deliver exceptional customer service and adapt to changing priorities. • Maintain organized files and documentation to support office operations. • Ensure compliance with company policies and procedures during daily activities. • Participate in team meetings to discuss workflow improvements and resolve challenges. • Uphold a positive and cooperative work environment while managing multiple tasks efficiently.
2025-08-27T18:05:17Z